Co-op Digital

A community-focused retail organization in Kyle of Lochalsh is looking for a Customer Team Leader. In this role, you will lead a team in daily store operations, engage with customers, and promote local charities. The position requires flexibility and passion for leadership, with a commitment to community support. Full training, flexible scheduling, and benefits including a 30% store discount will be offered. Join us in making a significant impact in your local area.

Customer Team Leader Location: 2 Churchill High Main Street, Dalmellington, KA6 7QN Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales. Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co op membership, helping to drive the growth of our unique business. What you'll do Own the day to day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co op? At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion. As part of the application process for this job, you'll need to complete two online assessments. It will take minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Overview Customer Team Leader Location: 2-4 Talbot Lane, Ebbsfleet, DA10 1AZ Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also include working in our in-store bakery 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales. Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15-20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

A community-focused retailer in Swanscombe is looking for a Customer Team Leader. In this role, you'll oversee daily operations, motivate a team, and engage with customers, all while ensuring the store runs efficiently. Ideal candidates will show passion for leading others and possess flexible skills in retail or team management, ensuring a positive experience for the community. With a permanent part-time contract, this position offers benefits including career development and substantial employee discounts.

A well-known retail chain in Scotland is looking for a Customer Team Leader who will oversee daily operations and lead a small team in a fast-paced environment. You will engage with the community and support sales by ensuring shelves are stocked and services are delivered efficiently. Ideal candidates will have a passion for leadership and the ability to work flexibly. The position includes various benefits such as discounts, training resources, and a supportive work environment. This offers a chance to thrive and help the community.

Customer Team Leader Location: Na h-Eileanan, Castlebay, HS9 5XD Pay: £13.99 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age related sales. Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast paced Co op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co op membership, helping to drive the growth of our unique business. What you'll do Own the day to day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market leading policies to help you through life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. As part of the application process for this job, you'll need to complete two online assessments. It will take minutes to complete these tests.

Head of Trading Operations Up to £90,000 plus great benefits (Work Level 4) Location: Manchester/Scunthorpe (hybrid working - typically three days per week spent at our Scunthorpe office, with at least one day every two weeks in Manchester) Co-op Wholesale is growing, and we're looking for people who want to lead what comes next. As our Head of Trading Operations, you'll lead the teams and processes that keep our Trading operations running smoothly and responsibly. You'll make sure we've got strong governance, clear controls, and the right ways of working in place so we can maintain accuracy, mitigate risks, and drive commercial value. In this role, you'll act as a key collaborator across multiple teams, giving everyone the structure, support, and confidence they need to deliver for our wholesale partners. From pricing and promotions to deal setup, reconciliation, reporting, and compliance, you'll be at the centre of how we trade - making sure everything we do is efficient, consistent, and commercially sound. Why this role matters We're building something big at Co-op Wholesale. With a refreshed structure and exciting plans ahead, we're creating new opportunities to strengthen our proposition for our independent retailers, key accounts, and a growing corporate client base. To do that, we need strong foundations based on clear governance and reliable processes. This is where you come in. This is your chance to bring new ideas to life and make a real impact. Be part of it. What you'll do Own and develop our governance framework, including delegations, approvals, and lifecycle controls Make sure all trading activity meets internal policies, legal requirements, and regulatory standards Oversee end-to-end operational delivery of pricing, agreements, and promotional activity Lead and develop teams to deliver accurate setup, strong controls, and consistently high standards Strengthen our promotional planning processes so offers are set up in the right way and delivered as planned Oversee commercial administration, including income governance, pricing governance, and master data assurance Identify and manage risks, using insight and lessons learned to drive improvements Line manage our Trading Support Manager and guide their development What you'll bring Experience as a Head of Trading Operations Experience in governance, compliance, or control frameworks A strong understanding of trading or complex commercial operations Knowledge of financial controls, settlements, pricing governance, and commercial reporting Strong problem-solving and analytical skills Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: A company car Private healthcare An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer contributions 30% discount on Co-op products and 10% off other brands Stream - early access to a percentage of your pay as you earn it Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 24/7 colleague support service Training and support for your development and career progression Cycle-to-work scheme A place you'll belong We're building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive. If you have a disability, we'll make reasonable adjustments to support you through the recruitment process. We're also proud to be part of the Disability Confident scheme - if you're disabled and you meet the minimum criteria for this job, we'll guarantee you an interview. Learn more about our recruitment process at Explore our commitments to diversity, inclusion and wellbeing at As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

Partner Support Adviser - Co-op Wholesale £24,570 pro rata plus great benefits (Work level 6C) Part time 22.5 hours per week, working Wednesday, Thursday and Friday Scunthorpe - We're now working in a hybrid way, with colleagues dividing their time between home and coming into the office twice a week once the probation period has passed. During your training period you'll be required to be in the office full time. You can find out more about our hybrid working policy at jobs.coop.co.uk/hybrid-working-policy Co-op Wholesale is growing, and we're looking for people who want to help shape what comes next. As a Partner Support Adviser, you'll provide essential daily support to our partners, making sure that customer and consumer queries and complaints are logged and investigated promptly. You'll be the first point of contact on the phone and by email, handling delivery, order and product queries with a friendly and proactive approach. If you're ready to make a real impact and provide great support to our Wholesale partners, we'd love to hear from you! Why this role matters We're building something big at Co-op Wholesale. With a refreshed structure and exciting plans ahead, we're creating new opportunities to strengthen our proposition for our independent retailers, key accounts, and a growing corporate client base. This role is key to keeping our partners' operations running smoothly, as you'll be the first person they turn to for quick, helpful support and great customer service. This is your chance to help bring new ideas to life and make a real impact across Co op Wholesale. Be part of it. What you'll do Be the first point of contact for partner queries over the phone and by email, delivering excellent customer service Log, investigate and resolve delivery, order and product related queries within agreed timeframes Build positive working relationships with partners, colleagues and other teams you'll connect with regularly Work closely with our DHL partners and other parts of the business to get queries and issues resolved in a timely manner Support the team with day to day tasks and training to maintain high working standards Take care of reception and admin tasks, making sure everything is completed accurately and on time What you'll bring Good communication skills and customer service (telephone and email) The ability to manage multiple priorities in a fast paced environment and tight deadlines Great organisational skills and attention to detail IT literacy skills and knowledge Why Co op? At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer contributions 30% discount on Co op products and 10% off other brands Stream - early access to a percentage of your pay as you earn it Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 24/7 colleague support service Training and support for your development and career progression Cycle to work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co op colleague, this does not need to be completed.