Five Guys

33 job(s) at Five Guys

Five Guys Bournemouth, Dorset
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU'LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Five Guys City, Birmingham
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU'LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Five Guys City Of Westminster, London
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys City, London
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys Islington, London
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys Lambeth, London
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys Camden, London
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys City, Birmingham
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU'LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Five Guys
Feb 01, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are seeking an experienced and dynamic Head of Brand to lead the Five Guys brand across the UK and Europe during a fixed-term maternity cover. In this pivotal role, you will be responsible for developing and executing the brand plan, running integrated campaigns and launches, and overseeing all brand communications across the UK, France, Germany, and Spain. You should be a confident leader with a proven track record of translating strategy into on-brand execution, guiding a small yet highly effective team and agency partners, and effectively articulating performance outcomes. If you thrive in a fast-paced environment and are known for your ability to just get it done, we would be delighted to hear from you. ROLE OVERVIEW As Head of Brand, you will own and drive the Five Guys JV brand strategy and its execution throughout the UK and Europe. This involves leading integrated campaigns and customer experience programmes designed to protect and grow the brand. You will coach and set priorities for the Brand, Studio, and Customer Experience teams, while partnering cross-functionally with Operations, IT, Commercial, Procurement, and external agencies to deliver high-impact product launches, seasonal campaigns, and new store openings, as well as manage day-to-day brand communications. KEY RESPONSIBILITIES Brand Strategy & Planning Take ownership of the annual and quarterly brand plans, as well as the JV brand calendar, ensuring alignment across markets and stakeholders through regular weekly communications meetings and monthly company updates. Translate overarching strategy into channel-specific briefs and clear asset requirements, guaranteeing consistent and on-brand execution across the UK, France, Germany, and Spain. Lead and develop the Brand Team to ensure the high-quality and timely execution of the brand strategy. Integrated Campaigns & Launches Lead go-to-market plans for new products, seasonal campaigns, and store updates, ensuring delivery across all relevant channels including social media, CRM, digital, PR, OOH, radio, in-store, and local marketing. Manage relationships with agency partners from initial concept through to measurement, ensuring the timely distribution of assets throughout JV markets. Customer Experience Management Define the community management strategy and uphold the brand's tone of voice, overseeing the handling of escalated, high-profile, or complex cases that may require PR involvement. Encourage both proactive and reactive brand conversations, ensuring customer experience standards are maintained across owned social channels, feedback surveys, and reviews, with timely and personalised responses provided. CRM & Digital Experience Co-lead the CRM and Digital UX/UI roadmap in collaboration with IT and Commercial teams, ensuring a seamless and engaging customer journey across digital touchpoints. Cross-Functional Leadership & Governance Represent the Brand in regular status meetings, as well as cross-functional update calls, setting priorities, overcoming obstacles, and ensuring decisions are well communicated. Own the brand KPI framework and budget, tracking campaign ROI, BAU channel performance, as well as improvements in customer experience metrics with monthly reports and recommendations. QUALIFICATIONS & EXPERIENCE Demonstrated brand leadership experience in multi-market, multi-channel environments, with the ability to set strategy and be hands-on in execution, ideally within QSR, hospitality, or similarly fast-moving sectors. Confidence in leading a small team to achieve high performance. Proven experience in agency leadership, budget management, and delivering clear, data-driven performance narratives. REWARDS & BENEFITS Bonus based on business performance Private healthcare & dentalcare (through Vitality) Life assurance - your family is part of our family Electric Car Scheme Participation in a pension scheme 25 days holiday + bank holidays Long service award (increased annual leave and maternity after 3 years of service). Team building activities on yearly, quarterly and seasonal basis While we cant put a price on it - we know you'll love our culture!
Five Guys
Oct 07, 2025
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for an enthusiastic and hands-on District Manager who thrives on driving performance through people, lives and breathes our values, and is a natural leader. WHAT YOU'LL BE DOING As a Five Guys District Manager, you'll be the driving force behind the success of multiple restaurants in your District. You'll work shoulder-to-shoulder with our General Managers and crew, leading by example and coaching teams to deliver results in both sales and customer experience. Own the performance of your district - from people to profit Be a visible leader - regularly visiting your stores, supporting GMs and adding value on each visit Live the Five Guys values every day Build strong teams through performance reviews, succession planning, and clear development paths. Deliver on KPIs across sales, labour, turnover, customer service, and compliance. Drive behaviours, not just results and coaching your managers to lead with passion and purpose. PEOPLE FIRST CULTURE We're all about family, and that starts with you! Recognise and celebrate achievements across your District Ensure every GM has a development plan and clear goals Recruit, support, and retain great people - keeping turnover low and engagement high Foster a culture of diversity, equity, and inclusion where every crew member thrives LEAD WITH INTEGRITY You'll lead by example with a growth mindset, promoting innovation, wellbeing, and continuous improvement. Keep teams, customers, and the brand safe and legal Be the go-to person for coaching, compliance, and operational excellence Build strong cross-functional relationships with the Support Office and other District Managers WHAT YOU'LL BRING: Proven experience in multi-site operations - ideally in fast-paced QSR, hospitality or retail A love for people leadership, coaching, and performance management Commercial acumen with experience managing P&Ls, labour budgets, and driving like-for-like sales A competitive spirit with the ability to lead, motivate and inspire your people Strong communication, emotional intelligence, and the drive to get things done SUCCESS MEASURES: Hitting KPIs across people, operations, customer experience, compliance, and financials Building a strong succession pipeline and developing internal talent Delivering against your district's P&L, labour targets, and GP Driving employee engagement and customer satisfaction scores REWARDS AND BENEFITS: A generous performance based bonus Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service awards Electric Car Scheme
Five Guys
Oct 07, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a reliable and precise professional to help us properly maintain our payables information. The Accounts Payable Specialist completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. We are seeking an experienced candidate who can assign invoices to the proper cost centres, work with vendors to resolve past due invoices and reconcile monthly statements. RESPONSIBILITIES The job description of an Accounts Payable Clerk entails a wide array of responsibilities: Invoice processing: Accounts Payable professionals meticulously review and verify invoices received from vendors, ensuring accuracy and adherence to company policies and procedures. Also ensuring invoices are processed or registered in a timely manner (Yooz). Food & Drink Invoice Processing: Weekly invoice processing, reconciling and exporting from Menulink into Sage. Employee & Credit Card Expenses: Reviewing approved expenses ensuring accuracy and adherence to company policies and procedures, for Manager approval and upload. Also ensuring that VAT is claimed correctly. (Current System - My Expenses) Looking after and sorting the group mailbox Managing vendor relationships: Building and maintaining positive relationships with vendors is crucial for Accounts Payable professionals. Efficiently handle vendor inquiries, resolve discrepancies, and address payment-related concerns, ensuring a harmonious working relationship (Internal & External) Reconciling accounts: Regularly reconciling accounts payable ledgers with vendor statements is essential. Weekly Payment Run: Run, review, and produce weekly payments for food & Drink suppliers, as well as expenses. Post - Distribution of post received. Assist with other projects as and if needed. Adhoc duties as required. ACCOUNTS PAYABLE SKILLS AND QUALIFICATIONS At least 1 years' experience in a similar role. Previous experience working with a fully integrated ERP System (Sage is preferable but not essential) Experience of Microsoft Office and ERP systems (Excel a must) Strong focus on attention to detail and accuracy, in all aspects of the work. Excellent communication and interpersonal skills, with the ability to build rapport with both team members, suppliers and the relevant contacts within the business. Analytical mindset with the ability to interpret data and apply business strategy to manage suppliers effectively. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. YOUR REWARDS: 10% Bonus based on business performance Private Healthcare (through Vitality) Life Assurance - your family is part of our family Participation in a pension scheme 25 Days holiday + bank holidays Long service award Location: UK, London Working pattern: Hybrid, 3 days in the office.
Five Guys Ipswich, Suffolk
Oct 07, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards. YOUR PAY Under 18: 11 - 12 per hour depending on where you are located 18 and over: 12.40 - 13.45 per hour depending on where you are located REWARDS Earn As You Learn - increase your hourly rate by up to 40p Secret Shopper - a bonus which can add up to 1 per hour Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 Paid breaks Free meal on shift 28 days paid holiday (pro-rata if you're part-time All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Crew member of the month and quarter Enhanced Maternity & Paternity Leave Five Guys Perks - employee discount program Awesome Five Guys Merch Pension scheme Development opportunities to grow a career with us! YOU'LL BE ENTHUSIASTIC ABOUT People Quality Food Customer Service Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity WHAT YOU'LL BE DOING Ensuring we are delivering excellent customer service and serving perfect burgers and fries - after all, it is what were famous for! We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard. You'll need communicate and work together as a team to get the job done. To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you - No 0-hour contracts here! INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn't just a job - it can be a career!
Five Guys Portsmouth, Hampshire
Oct 06, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys Sarn, Mid Glamorgan
Oct 06, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys City, London
Oct 06, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER YOU'LL BE Responsible for Shift Managers and Crew Supporting the delivery of perfect burgers and fries Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor with customers Responsible for supporting your General Manager and delivering store results Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Running smooth day to day operations, thinking about long term plans Always leading with our values Developing your team to ensure there is a strong talent pipeline AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys St. Mellons, Cardiff
Oct 06, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Manager are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Wage Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Five Guys
Oct 02, 2025
Full time
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Leading from the front and being hands on Customer service WHAT YOU'LL BE DOING Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries. Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team. Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way. You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management. You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn't just a job - it can be a career!