An exciting opportunity has arisen to join a prestigious and globally renowned premium automotive brand. This role focuses on delivering first-class customer service and resolving complex complaints, ensuring every customer receives a high-quality experience aligned with the company's commitment to excellence and innovation. Client Details B2C Customer Service and Complaints, Reading: The client is an iconic European luxury manufacturer, known worldwide for its high-performance, distinctive design, and commitment to engineering excellence. With a rich heritage and a forward-thinking approach to innovation and sustainability, the brand is a symbol of quality, precision, and customer dedication. Description B2C Customer Service and Complaints, Reading: Handle incoming customer enquiries and complaints via phone, email, and digital channels. Investigate and resolve complex cases efficiently, in line with company policy and FCA regulations. Act as the customer's advocate, ensuring a positive and empathetic experience at every stage. Liaise with internal departments and external partners to coordinate solutions. Maintain accurate records of all interactions and case resolutions using CRM systems. Provide feedback and insight to help enhance products, services, and processes. Support continuous improvement initiatives within the customer service function. Represent the brand with professionalism, discretion, and a passion for quality. Profile B2C Customer Service and Complaints, Reading: Proven experience in a B2C customer service or complaints role, ideally within luxury or a premium consumer brand. Strong communication and interpersonal skills, with the ability to handle sensitive issues calmly and professionally. Excellent problem-solving abilities and attention to detail. Confident in managing complex cases and negotiating resolutions. Skilled in using CRM software and digital communication tools. Customer-focused mindset with a natural ability to build rapport and trust. Highly organised with the ability to manage a varied workload under pressure. Knowledge of FCA regulations and customer rights is advantageous. You will be able to work a weekend once a month/once every 4 weeks. Job Offer Salary of circa 26,000 - 27,000 dependant upon experience.
Feb 09, 2026
Full time
An exciting opportunity has arisen to join a prestigious and globally renowned premium automotive brand. This role focuses on delivering first-class customer service and resolving complex complaints, ensuring every customer receives a high-quality experience aligned with the company's commitment to excellence and innovation. Client Details B2C Customer Service and Complaints, Reading: The client is an iconic European luxury manufacturer, known worldwide for its high-performance, distinctive design, and commitment to engineering excellence. With a rich heritage and a forward-thinking approach to innovation and sustainability, the brand is a symbol of quality, precision, and customer dedication. Description B2C Customer Service and Complaints, Reading: Handle incoming customer enquiries and complaints via phone, email, and digital channels. Investigate and resolve complex cases efficiently, in line with company policy and FCA regulations. Act as the customer's advocate, ensuring a positive and empathetic experience at every stage. Liaise with internal departments and external partners to coordinate solutions. Maintain accurate records of all interactions and case resolutions using CRM systems. Provide feedback and insight to help enhance products, services, and processes. Support continuous improvement initiatives within the customer service function. Represent the brand with professionalism, discretion, and a passion for quality. Profile B2C Customer Service and Complaints, Reading: Proven experience in a B2C customer service or complaints role, ideally within luxury or a premium consumer brand. Strong communication and interpersonal skills, with the ability to handle sensitive issues calmly and professionally. Excellent problem-solving abilities and attention to detail. Confident in managing complex cases and negotiating resolutions. Skilled in using CRM software and digital communication tools. Customer-focused mindset with a natural ability to build rapport and trust. Highly organised with the ability to manage a varied workload under pressure. Knowledge of FCA regulations and customer rights is advantageous. You will be able to work a weekend once a month/once every 4 weeks. Job Offer Salary of circa 26,000 - 27,000 dependant upon experience.
A leading communications analysis firm in the United Kingdom is seeking a Senior Research Analyst to support communications measurement and analytics, specifically for a major automotive client. This position requires a strong focus on Motorsports and Formula 1, along with the ability to contribute to reports and provide insights from complex data sets. Applicants should have at least 5 years of experience in media or data analysis, excellent analytical skills, and the ability to work collaboratively in a fast-paced environment. A range of benefits is offered to employees.
Feb 09, 2026
Full time
A leading communications analysis firm in the United Kingdom is seeking a Senior Research Analyst to support communications measurement and analytics, specifically for a major automotive client. This position requires a strong focus on Motorsports and Formula 1, along with the ability to contribute to reports and provide insights from complex data sets. Applicants should have at least 5 years of experience in media or data analysis, excellent analytical skills, and the ability to work collaboratively in a fast-paced environment. A range of benefits is offered to employees.
Senior Helplines Coordinator Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo) Salary: £33,500 pro rata (£26,800 actual) Hours: 28 hours per week - Wednesday 10:00-18:00, Thursday 9:30-17:30, Friday 9:30-17:30, Saturday 10:00-18:00 Contract: Permanent ABOUT US Somebody goes missing in the UK every 90 seconds click apply for full job details
Feb 09, 2026
Full time
Senior Helplines Coordinator Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo) Salary: £33,500 pro rata (£26,800 actual) Hours: 28 hours per week - Wednesday 10:00-18:00, Thursday 9:30-17:30, Friday 9:30-17:30, Saturday 10:00-18:00 Contract: Permanent ABOUT US Somebody goes missing in the UK every 90 seconds click apply for full job details
A national law firm in the UK seeks an experienced Procurement Solicitor to join its growing team. The ideal candidate has over 2 years of post-qualifying experience in public procurement law and a passion for the subject. Responsibilities include drafting procurement documentation and providing strategic advisory work. The firm serves a diverse range of clients, including government bodies and charities, and is flexible regarding location for the right candidate.
Feb 09, 2026
Full time
A national law firm in the UK seeks an experienced Procurement Solicitor to join its growing team. The ideal candidate has over 2 years of post-qualifying experience in public procurement law and a passion for the subject. Responsibilities include drafting procurement documentation and providing strategic advisory work. The firm serves a diverse range of clients, including government bodies and charities, and is flexible regarding location for the right candidate.
Human Factors Engineer Programme: TRINITY Location: christchurch hybrid working 3 days on site About the Role We are seeking an experienced Human Factors Engineer to join our growing team and support the TRINITY programme - a large, complex and high-profile project delivering next-generation capability. Reporting to the Human Factors Integration (HFI) Manager, you will play a key role in delivering User-Centred Design and Human Factors Integration activities , ensuring that systems, equipment and workspaces are designed around the people who use them. This role offers a rare opportunity to shape Human Factors within a major programme and have a genuine impact on system design, safety and operational effectiveness. What You'll Be Doing As a Human Factors Engineer, your responsibilities will include: Supporting the lead HFI specialist in delivering Human Factors activities and integration across the TRINITY programme Working directly with end users and key stakeholders through workshops, trials and User-Centred Design activities Assessing Commercial-Off-The-Shelf (COTS) equipment against system requirements and user needs Evaluating prototypes and mock-ups of TRINITY hardware and software solutions Conducting detailed analyses including: Task analysis Human error analysis Usability and workload assessments Supporting system integration testing and verification activities Producing high-quality reports and contributing to customer deliverables What We're Looking For Essential Experience & Knowledge Minimum 5 years' experience applying Human Factors methods within defence or another safety-critical industry Strong background in Human Factors Integration within complex systems Key Skills Proven experience working to Def Stan 00-251 Comfortable working within multi-disciplinary engineering teams on complex integration and development programmes Qualifications Bachelor's or Master's degree (or equivalent) in Human Factors, Ergonomics, Psychology, or Engineering (with demonstrable HF experience) Registered member of the Chartered Institute of Ergonomics & Human Factors (CIEHF) or eligible for chartership via an equivalent body About the Team You will join the TRINITY project team of over 100 people , working alongside a highly specialised Human Factors function - currently a small, focused team of two - giving you exceptional visibility, influence and ownership across the programme
Feb 09, 2026
Contractor
Human Factors Engineer Programme: TRINITY Location: christchurch hybrid working 3 days on site About the Role We are seeking an experienced Human Factors Engineer to join our growing team and support the TRINITY programme - a large, complex and high-profile project delivering next-generation capability. Reporting to the Human Factors Integration (HFI) Manager, you will play a key role in delivering User-Centred Design and Human Factors Integration activities , ensuring that systems, equipment and workspaces are designed around the people who use them. This role offers a rare opportunity to shape Human Factors within a major programme and have a genuine impact on system design, safety and operational effectiveness. What You'll Be Doing As a Human Factors Engineer, your responsibilities will include: Supporting the lead HFI specialist in delivering Human Factors activities and integration across the TRINITY programme Working directly with end users and key stakeholders through workshops, trials and User-Centred Design activities Assessing Commercial-Off-The-Shelf (COTS) equipment against system requirements and user needs Evaluating prototypes and mock-ups of TRINITY hardware and software solutions Conducting detailed analyses including: Task analysis Human error analysis Usability and workload assessments Supporting system integration testing and verification activities Producing high-quality reports and contributing to customer deliverables What We're Looking For Essential Experience & Knowledge Minimum 5 years' experience applying Human Factors methods within defence or another safety-critical industry Strong background in Human Factors Integration within complex systems Key Skills Proven experience working to Def Stan 00-251 Comfortable working within multi-disciplinary engineering teams on complex integration and development programmes Qualifications Bachelor's or Master's degree (or equivalent) in Human Factors, Ergonomics, Psychology, or Engineering (with demonstrable HF experience) Registered member of the Chartered Institute of Ergonomics & Human Factors (CIEHF) or eligible for chartership via an equivalent body About the Team You will join the TRINITY project team of over 100 people , working alongside a highly specialised Human Factors function - currently a small, focused team of two - giving you exceptional visibility, influence and ownership across the programme
Job Description How You'll Make an Impact We are looking for a Programmatic Trader to join our Media Delivery Team. As a Programmatic Trader at Epsilon, you will be responsible for the implementation, optimization and performance of our clients' campaigns. The team handles multi-million-pound budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. This is a hybrid role based in London (3 days per week). What You'll Achieve Oversee the targeting and media strategy of assigned advertiser accounts, inclusive of high-profile clients. Deliver, analyse and optimise display, video, audio and CTV campaigns. Combine data analysis, technical knowledge, client feedback and market understanding to manage complex campaigns and meet our client's objectives Be the interface between the technical and commercial worlds. Build a close relationship with our Client Development and Account Management teams; provide insight into campaign delivery and performance, help shape and implement long term strategies for program growth. Be comfortable communicating both internally and externally when required. Become a guide in our platforms and processes. Collaborate with Product Managers and the Engineering team to continually improve our platforms. Keeping them as efficient and easy to use as possible. Take an active curiosity about our industry and keep abreast of developments in online marketing. Participate in knowledge sharing across the team. Be a go-to member of the team, helping new starters with any questions they may have. Becoming a mentor for new starters and aiding the development of the wider team. The chance to join a tight knit, high performing team. Ownership of your development. Actively seek out opportunities to learn and support those around you in doing so too. Who You Are What you'll bring with you: 1-2 Years of DSP experience, preferably from an ad network or agency. Experience of successfully running multiple campaigns while simultaneously meeting a variety of critical metrics. Understand forecasting process and what's required to estimate campaign performance. Commitment: You see things through until the end and work to overcome challenges and setbacks. A demonstrable interest in digital marketing. Rounded understanding of the programmatic eco-system and current industry trends with a genuine passion to become a guide. Keen attention to detail. Ambition and a desire to learn. Numerate. You must be comfortable in an environment where analysing multiple metrics forms the basis for delivering campaigns and achieving success. Multitasking. An ability to juggle and prioritise multiple responsibilities and handle your time effectively. Curiosity and an interest in problem solving. A pro-active, self-starter that thrives working in a fast-paced environment. Why you might stand out from other talent: Proficient in excel, experience with SQL Able to demonstrate analytical and methodical thinking Data led and able to understand information and pick out trends. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
Feb 09, 2026
Full time
Job Description How You'll Make an Impact We are looking for a Programmatic Trader to join our Media Delivery Team. As a Programmatic Trader at Epsilon, you will be responsible for the implementation, optimization and performance of our clients' campaigns. The team handles multi-million-pound budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. This is a hybrid role based in London (3 days per week). What You'll Achieve Oversee the targeting and media strategy of assigned advertiser accounts, inclusive of high-profile clients. Deliver, analyse and optimise display, video, audio and CTV campaigns. Combine data analysis, technical knowledge, client feedback and market understanding to manage complex campaigns and meet our client's objectives Be the interface between the technical and commercial worlds. Build a close relationship with our Client Development and Account Management teams; provide insight into campaign delivery and performance, help shape and implement long term strategies for program growth. Be comfortable communicating both internally and externally when required. Become a guide in our platforms and processes. Collaborate with Product Managers and the Engineering team to continually improve our platforms. Keeping them as efficient and easy to use as possible. Take an active curiosity about our industry and keep abreast of developments in online marketing. Participate in knowledge sharing across the team. Be a go-to member of the team, helping new starters with any questions they may have. Becoming a mentor for new starters and aiding the development of the wider team. The chance to join a tight knit, high performing team. Ownership of your development. Actively seek out opportunities to learn and support those around you in doing so too. Who You Are What you'll bring with you: 1-2 Years of DSP experience, preferably from an ad network or agency. Experience of successfully running multiple campaigns while simultaneously meeting a variety of critical metrics. Understand forecasting process and what's required to estimate campaign performance. Commitment: You see things through until the end and work to overcome challenges and setbacks. A demonstrable interest in digital marketing. Rounded understanding of the programmatic eco-system and current industry trends with a genuine passion to become a guide. Keen attention to detail. Ambition and a desire to learn. Numerate. You must be comfortable in an environment where analysing multiple metrics forms the basis for delivering campaigns and achieving success. Multitasking. An ability to juggle and prioritise multiple responsibilities and handle your time effectively. Curiosity and an interest in problem solving. A pro-active, self-starter that thrives working in a fast-paced environment. Why you might stand out from other talent: Proficient in excel, experience with SQL Able to demonstrate analytical and methodical thinking Data led and able to understand information and pick out trends. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie s. As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care. This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations. You will represent the work, vision and purpose of Maggie s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications. There will be a requirement to work irregular hours as well as frequent local travel. Please note that interviews will take place w/c 2nd March in Maggie's Barts. Please see the attached job description for further details.
Feb 09, 2026
Full time
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie s. As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care. This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations. You will represent the work, vision and purpose of Maggie s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications. There will be a requirement to work irregular hours as well as frequent local travel. Please note that interviews will take place w/c 2nd March in Maggie's Barts. Please see the attached job description for further details.
We are working confidentially with a public sector organisation to recruit an Executive Support Business Support Lead to provide high-level executive assistance and strategic business support to a senior leader within the organisation. This newly created role is ideal for a candidate with a background in local government, emergency services, not-for-profit, or similar sectors. Key Vacancy Information Temporary Assignment - 6 months Location: Sheffield (Hybrid - 3 days office-based near city centre) Start Date: Immediate (January / February 2026) Hours: Full-time, 37 hours per week Salary guide 38000 - 40,500 Clearance Required: Enhanced DBS /NPPV3 vetting Key Responsibilities: Provide direct support to the Executive Director and senior leadership team. Own and manage work plans, delivery trackers, and programme documentation on behalf of the Director and department Coordinate internal meetings, briefings, and correspondence aligned with directorate priorities. Integrate the directorate's work with wider corporate structures and regional cooperation frameworks. Ensure compliance with GDPR, FOI, and information governance standards. Respond to FOI and subject access requests within statutory timeframes. Minute formal meetings and manage the business support function of the directorate. Ideal Candidate: Highly professional, discreet, and organised with meticulous attention to detail. Experienced in handling sensitive information and supporting senior executives. Strong background in business administration, ideally within public sector or related fields. Proficient in Microsoft Office and confident managing complex schedules and documentation. Able to start immediately and pass enhanced DBS and NPPV3 clearance. This is a fast-paced, high-responsibility role offering the chance to make a meaningful impact within a strategic public sector environment. If you're ready to bring your expertise to a dynamic team, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 09, 2026
Seasonal
We are working confidentially with a public sector organisation to recruit an Executive Support Business Support Lead to provide high-level executive assistance and strategic business support to a senior leader within the organisation. This newly created role is ideal for a candidate with a background in local government, emergency services, not-for-profit, or similar sectors. Key Vacancy Information Temporary Assignment - 6 months Location: Sheffield (Hybrid - 3 days office-based near city centre) Start Date: Immediate (January / February 2026) Hours: Full-time, 37 hours per week Salary guide 38000 - 40,500 Clearance Required: Enhanced DBS /NPPV3 vetting Key Responsibilities: Provide direct support to the Executive Director and senior leadership team. Own and manage work plans, delivery trackers, and programme documentation on behalf of the Director and department Coordinate internal meetings, briefings, and correspondence aligned with directorate priorities. Integrate the directorate's work with wider corporate structures and regional cooperation frameworks. Ensure compliance with GDPR, FOI, and information governance standards. Respond to FOI and subject access requests within statutory timeframes. Minute formal meetings and manage the business support function of the directorate. Ideal Candidate: Highly professional, discreet, and organised with meticulous attention to detail. Experienced in handling sensitive information and supporting senior executives. Strong background in business administration, ideally within public sector or related fields. Proficient in Microsoft Office and confident managing complex schedules and documentation. Able to start immediately and pass enhanced DBS and NPPV3 clearance. This is a fast-paced, high-responsibility role offering the chance to make a meaningful impact within a strategic public sector environment. If you're ready to bring your expertise to a dynamic team, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Chartered Institute of Procurement and Supply (CIPS)
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary About the role: Are you ready to make a tangible impact with our clients in the Government sector? Join our well-established and rapidly expanding team within PwC's Supply Chain and Procurement team, where we specialise in delivering transformative solutions for our clients. Whilst providing an opportunity to work in a range of sectors, the primary focus of this Manager Consultant role is to be at the forefront of driving value and excellence for our Government and Public Sector clients across the commercial and procurement lifecycle. In this pivotal role, you will leverage your deep expertise in public sector Procurement, Cost Reduction, Operations Improvement, and Digital Transformation to deliver strategic insights and lead complex projects. Your work will not only enhance efficiency and reduce costs but also support our clients' digital innovation and procurement transformation journeys, to really make a difference. This role will be based in either London, Leeds, Manchester, Birmingham, Bristol, Glasgow or Edinburgh Join us and become part of a team that's not just consulting but transforming our clients industries. Your role will drive significant value, foster groundbreaking innovation, and make a lasting impact. Elevate your career with PwC and be a catalyst for real-world change. What your days will look like: Deliver procurement projects aligned to Public Sector regulations and best practice (e.g. Procurement Act 2023, Sourcing Playbooks) including: The design of Delivery Model Assessments, Category Strategies and Procurement Strategies, often in complex, high value or novel categories. The running of procurements from early market engagement through to contract award Implementing effective contract management and Strategic Supplier Relationship Management Conduct thorough cost analyses to identify cost saving opportunities and efficiencies within the supply chain. Develop and implement cost management strategies that align with client objectives and industry best practices. Provide expertise in cost control and cost reduction initiatives. Analyse current operational practices and identify areas for improvement to streamline Commercial and Procurement processes and increase efficiency. Develop and implement operational strategies that align with client goals and industry standards. Lead change management efforts to ensure successful adoption of new processes and technologies. Guide clients through the digital transformation journey for their Commercial and Procurement functions, from strategy development to implementation. Identify opportunities for digital innovation, including automation, data analytics, and advanced technologies. Develop and execute digital strategies that enhance operational capabilities and drive competitive advantage. Build and maintain strong relationships with clients, acting as a trusted advisor. Lead project teams, manage project timelines, and ensure deliverables meet client expectations and quality standards. Provide mentorship and guidance to junior consultants, fostering a collaborative and high performing team environment. This role is for you if you have: Experience in Public Sector (e.g. Transport, Central Government, Arm Length Bodies or Local Government) with a focus on procurement, cost reduction, operations improvement, and digital transformation. Hands on experience of previous public sector procurement regulations (e.g. PCR, UCR) and deep understanding of the Procurement Act 2023 is required for this role. Proven track record of delivering successful projects in a consulting / professional services or industry role. Strong analytical and problem solving skills, with the ability to develop data driven insights and recommendations. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in relevant tools and technologies, such as data analytics software, and source to pay solutions regularly used in the Public Sector Ability to travel as required to meet client needs. What you'll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence + 23 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Feb 09, 2026
Full time
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary About the role: Are you ready to make a tangible impact with our clients in the Government sector? Join our well-established and rapidly expanding team within PwC's Supply Chain and Procurement team, where we specialise in delivering transformative solutions for our clients. Whilst providing an opportunity to work in a range of sectors, the primary focus of this Manager Consultant role is to be at the forefront of driving value and excellence for our Government and Public Sector clients across the commercial and procurement lifecycle. In this pivotal role, you will leverage your deep expertise in public sector Procurement, Cost Reduction, Operations Improvement, and Digital Transformation to deliver strategic insights and lead complex projects. Your work will not only enhance efficiency and reduce costs but also support our clients' digital innovation and procurement transformation journeys, to really make a difference. This role will be based in either London, Leeds, Manchester, Birmingham, Bristol, Glasgow or Edinburgh Join us and become part of a team that's not just consulting but transforming our clients industries. Your role will drive significant value, foster groundbreaking innovation, and make a lasting impact. Elevate your career with PwC and be a catalyst for real-world change. What your days will look like: Deliver procurement projects aligned to Public Sector regulations and best practice (e.g. Procurement Act 2023, Sourcing Playbooks) including: The design of Delivery Model Assessments, Category Strategies and Procurement Strategies, often in complex, high value or novel categories. The running of procurements from early market engagement through to contract award Implementing effective contract management and Strategic Supplier Relationship Management Conduct thorough cost analyses to identify cost saving opportunities and efficiencies within the supply chain. Develop and implement cost management strategies that align with client objectives and industry best practices. Provide expertise in cost control and cost reduction initiatives. Analyse current operational practices and identify areas for improvement to streamline Commercial and Procurement processes and increase efficiency. Develop and implement operational strategies that align with client goals and industry standards. Lead change management efforts to ensure successful adoption of new processes and technologies. Guide clients through the digital transformation journey for their Commercial and Procurement functions, from strategy development to implementation. Identify opportunities for digital innovation, including automation, data analytics, and advanced technologies. Develop and execute digital strategies that enhance operational capabilities and drive competitive advantage. Build and maintain strong relationships with clients, acting as a trusted advisor. Lead project teams, manage project timelines, and ensure deliverables meet client expectations and quality standards. Provide mentorship and guidance to junior consultants, fostering a collaborative and high performing team environment. This role is for you if you have: Experience in Public Sector (e.g. Transport, Central Government, Arm Length Bodies or Local Government) with a focus on procurement, cost reduction, operations improvement, and digital transformation. Hands on experience of previous public sector procurement regulations (e.g. PCR, UCR) and deep understanding of the Procurement Act 2023 is required for this role. Proven track record of delivering successful projects in a consulting / professional services or industry role. Strong analytical and problem solving skills, with the ability to develop data driven insights and recommendations. Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. Proficiency in relevant tools and technologies, such as data analytics software, and source to pay solutions regularly used in the Public Sector Ability to travel as required to meet client needs. What you'll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence + 23 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Morgan McKinley (South West)
Bristol, Gloucestershire
Job Title: Accounts Assistant (Temporary - 6 months) Location: Bristol Salary: 12.50 - 13.50 per hour Hours: Full-time, Monday to Friday Sector: Construction About the Role An established Bristol-based flooring company is seeking a proactive and organised Accounts Assistant to join their finance team on a temporary basis for an initial 6-month period. This is a great opportunity to support the day-to-day finance operations within a busy and fast-paced environment. Key Responsibilities Processing purchase invoices and matching to purchase orders Raising and issuing sales invoices Credit control and chasing outstanding payments Bank reconciliations Supplier statement reconciliations Processing expenses and petty cash Assisting with month-end duties Handling finance-related queries from customers and suppliers Maintaining accurate financial records and updating internal systems General administrative support to the finance team Skills and Experience Required Previous experience in an Accounts Assistant or similar finance role Experience using accounting systems (e.g. Sage, Xero, QuickBooks or similar) Good working knowledge of Microsoft Excel Strong attention to detail and accuracy Excellent organisational and time management skills Confident communicator with good customer service skills Ability to work independently and as part of a team Experience within construction, manufacturing or similar industries is desirable but not essential Personal Attributes Reliable and professional approach Able to manage a varied workload Strong problem-solving skills Positive, can-do attitude This is an excellent opportunity for an experienced Accounts Assistant looking for a temporary role within a well-established Bristol business.
Feb 09, 2026
Seasonal
Job Title: Accounts Assistant (Temporary - 6 months) Location: Bristol Salary: 12.50 - 13.50 per hour Hours: Full-time, Monday to Friday Sector: Construction About the Role An established Bristol-based flooring company is seeking a proactive and organised Accounts Assistant to join their finance team on a temporary basis for an initial 6-month period. This is a great opportunity to support the day-to-day finance operations within a busy and fast-paced environment. Key Responsibilities Processing purchase invoices and matching to purchase orders Raising and issuing sales invoices Credit control and chasing outstanding payments Bank reconciliations Supplier statement reconciliations Processing expenses and petty cash Assisting with month-end duties Handling finance-related queries from customers and suppliers Maintaining accurate financial records and updating internal systems General administrative support to the finance team Skills and Experience Required Previous experience in an Accounts Assistant or similar finance role Experience using accounting systems (e.g. Sage, Xero, QuickBooks or similar) Good working knowledge of Microsoft Excel Strong attention to detail and accuracy Excellent organisational and time management skills Confident communicator with good customer service skills Ability to work independently and as part of a team Experience within construction, manufacturing or similar industries is desirable but not essential Personal Attributes Reliable and professional approach Able to manage a varied workload Strong problem-solving skills Positive, can-do attitude This is an excellent opportunity for an experienced Accounts Assistant looking for a temporary role within a well-established Bristol business.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams. Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment. Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data. Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring. Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery. Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights. Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata). Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving. End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices. Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary. Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases. Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams. Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment. Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data. Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring. Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery. Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights. Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata). Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving. End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices. Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary. Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases. Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Gregory Martin International
Portsmouth, Hampshire
Senior Project Manager (Agile) - Defence Salary: from £50,000 to £65,000 negotiable plus competitive benefits including pension, private health, life assurance, additional holiday purchase options Location: Portsmouth, Hampshire Our client is a rapidly growing software and data science consultancy firm, renowned for their reputation and keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality, end-to-end software and data science services. This role offers the opportunity to work with these teams to operate across multiple sectors, including defence and contribute to the development of cutting edge solutions. They are seeking a Senior Project Manager to support the delivery of a range of high profile Agile technology projects within the business. You will be joining a forward thinking function at a pivotal moment, playing a key role in helping the business mature its agile delivery capability and strengthen project governance across a growing portfolio. The Role As a Senior Project Manager, you will be the right hand support to the Portfolio Manager, leading from the front to drive delivery excellence, and embed agile practices within their Agile software development projects that deliver key tools to their customers in areas such as Modelling & Simulation and Autonomy, and Data Science projects using cutting edge technology. About You You are a delivery focused project manager who thrives in structured and complex environments. You combine hands on delivery capability with the ability to engage senior stakeholders and the agility to adapt to a hybrid (agile/waterfall) setting. The successful candidate must demonstrate the following attributes: Essential skills & experience Proven experience in project, programme, or portfolio management roles with cyber, digital or software projects Educated to degree level or equivalent Hold a relevant professional project management qualification (e.g. APM, APMG Agile PM, PRINCE2, MSP) Agile background, ideally Scrum Master or SAFe certified Experience of using tools such as Jira, Asana or Trello Strong track record of delivering projects to time, cost, and quality standards using agile and hybrid methodologies. Experience working in a consultancy environment or with defence and government clients. Demonstrable experience in: Delivering quality on projects Managing multiple projects simultaneously Managing stakeholder relationships effectively Supporting teams in dynamic, multi-disciplinary environments Excellent communication, presentation, and report writing skills. Strong attention to detail and organisational skills, with the ability to prioritise workloads under pressure. Membership of a professional body (e.g., APM, PMI) and a desire for continued professional development. Ability to travel to client sites across England as required. (Predominantly South and South West Regions), and the opportunity for occasional international travel. Technical specialism in aspects of project management e.g. risk management, benefits assessment / realisation, stakeholder analysis, requirements management, Cost budgeting and forecasting. Familiarity with frameworks such as Lean, or Six Sigma. Candidates must have existing right to live in the UK Looking for candidates with current SC or DV Security Clearance Responsibilities for the role of Senior Project Manager will include Provide end to end project and programme management support, ensuring the delivery of tasks to time, cost, and quality standards. Lead the planning, execution, and monitoring of projects, including resource management, risk assessment, and progress reporting. Apply agile methodologies (Scrum, SAFe) and hybrid frameworks to drive consistency and efficiency Act as Scrum Master, facilitating ceremonies and promoting agile maturity across teams. Deliver quality controls and standards on projects in line with the organisation's Quality Management System (QMS). Facilitate stakeholder management by developing and maintaining effective relationships with internal and external stakeholders. Monitor project performance using key metrics, analysing trends and providing actionable insights to senior leaders. Lead the preparation of project plans, proposals, and reports to ensure consistency and adherence to client requirements. Drive information management across the company, contributing to the development and maintenance of robust data systems and dashboards. Support business development activities, including bid preparation and framework management. Represent the company in client facing roles, maintaining high standards of professionalism and delivery excellence. Adapt to changing priorities and manage multiple projects simultaneously in a dynamic environment. Contributing to the company's P3M Community of practice
Feb 09, 2026
Full time
Senior Project Manager (Agile) - Defence Salary: from £50,000 to £65,000 negotiable plus competitive benefits including pension, private health, life assurance, additional holiday purchase options Location: Portsmouth, Hampshire Our client is a rapidly growing software and data science consultancy firm, renowned for their reputation and keen ability to understand and meet customer requirements effectively. Their team is dedicated to delivering high-quality, end-to-end software and data science services. This role offers the opportunity to work with these teams to operate across multiple sectors, including defence and contribute to the development of cutting edge solutions. They are seeking a Senior Project Manager to support the delivery of a range of high profile Agile technology projects within the business. You will be joining a forward thinking function at a pivotal moment, playing a key role in helping the business mature its agile delivery capability and strengthen project governance across a growing portfolio. The Role As a Senior Project Manager, you will be the right hand support to the Portfolio Manager, leading from the front to drive delivery excellence, and embed agile practices within their Agile software development projects that deliver key tools to their customers in areas such as Modelling & Simulation and Autonomy, and Data Science projects using cutting edge technology. About You You are a delivery focused project manager who thrives in structured and complex environments. You combine hands on delivery capability with the ability to engage senior stakeholders and the agility to adapt to a hybrid (agile/waterfall) setting. The successful candidate must demonstrate the following attributes: Essential skills & experience Proven experience in project, programme, or portfolio management roles with cyber, digital or software projects Educated to degree level or equivalent Hold a relevant professional project management qualification (e.g. APM, APMG Agile PM, PRINCE2, MSP) Agile background, ideally Scrum Master or SAFe certified Experience of using tools such as Jira, Asana or Trello Strong track record of delivering projects to time, cost, and quality standards using agile and hybrid methodologies. Experience working in a consultancy environment or with defence and government clients. Demonstrable experience in: Delivering quality on projects Managing multiple projects simultaneously Managing stakeholder relationships effectively Supporting teams in dynamic, multi-disciplinary environments Excellent communication, presentation, and report writing skills. Strong attention to detail and organisational skills, with the ability to prioritise workloads under pressure. Membership of a professional body (e.g., APM, PMI) and a desire for continued professional development. Ability to travel to client sites across England as required. (Predominantly South and South West Regions), and the opportunity for occasional international travel. Technical specialism in aspects of project management e.g. risk management, benefits assessment / realisation, stakeholder analysis, requirements management, Cost budgeting and forecasting. Familiarity with frameworks such as Lean, or Six Sigma. Candidates must have existing right to live in the UK Looking for candidates with current SC or DV Security Clearance Responsibilities for the role of Senior Project Manager will include Provide end to end project and programme management support, ensuring the delivery of tasks to time, cost, and quality standards. Lead the planning, execution, and monitoring of projects, including resource management, risk assessment, and progress reporting. Apply agile methodologies (Scrum, SAFe) and hybrid frameworks to drive consistency and efficiency Act as Scrum Master, facilitating ceremonies and promoting agile maturity across teams. Deliver quality controls and standards on projects in line with the organisation's Quality Management System (QMS). Facilitate stakeholder management by developing and maintaining effective relationships with internal and external stakeholders. Monitor project performance using key metrics, analysing trends and providing actionable insights to senior leaders. Lead the preparation of project plans, proposals, and reports to ensure consistency and adherence to client requirements. Drive information management across the company, contributing to the development and maintenance of robust data systems and dashboards. Support business development activities, including bid preparation and framework management. Represent the company in client facing roles, maintaining high standards of professionalism and delivery excellence. Adapt to changing priorities and manage multiple projects simultaneously in a dynamic environment. Contributing to the company's P3M Community of practice
A leading media agency in Greater London is searching for a Retail Media Associate Director to spearhead retail media campaigns across various platforms. This role involves strategic leadership, client management, and team development to achieve eCommerce success. The ideal candidate has at least 2 years of experience in retail media or agency settings, strong leadership skills, and the ability to manage client relationships effectively. Excellent communication skills and a deep understanding of Amazon Advertising are essential for this position.
Feb 09, 2026
Full time
A leading media agency in Greater London is searching for a Retail Media Associate Director to spearhead retail media campaigns across various platforms. This role involves strategic leadership, client management, and team development to achieve eCommerce success. The ideal candidate has at least 2 years of experience in retail media or agency settings, strong leadership skills, and the ability to manage client relationships effectively. Excellent communication skills and a deep understanding of Amazon Advertising are essential for this position.
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. More About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. More About Us Morrisons acquired the McColl s business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Feb 09, 2026
Full time
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. More About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. More About Us Morrisons acquired the McColl s business in 2022. Our convenience proposition now consists of a network of 1,700 convenience stores nationwide, including both company owned and franchise locations. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Residential Compliance Manager / Residential Health & Safety Manager job Your new company A reputable housing Association with housing stock across West Yorkshire is looking for a knowledgeable residential health and safety expert with a background in social housing compliance. Your new role Your new role will be to review and implement current health and safety practices to ensure all tenanted properties meet the required standards. What you'll need to succeed You will need a background in health and safety, ideally in a residential setting. You will be immediately available to start an initial temporary contract which could lead into a more permanent arrangement for the right candidates. What you'll get in return The client is looking for a candidate to start in the role as soon as possible. The role pays a competitive hourly rate based on your salary expectations, which will be paid weekly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 09, 2026
Seasonal
Residential Compliance Manager / Residential Health & Safety Manager job Your new company A reputable housing Association with housing stock across West Yorkshire is looking for a knowledgeable residential health and safety expert with a background in social housing compliance. Your new role Your new role will be to review and implement current health and safety practices to ensure all tenanted properties meet the required standards. What you'll need to succeed You will need a background in health and safety, ideally in a residential setting. You will be immediately available to start an initial temporary contract which could lead into a more permanent arrangement for the right candidates. What you'll get in return The client is looking for a candidate to start in the role as soon as possible. The role pays a competitive hourly rate based on your salary expectations, which will be paid weekly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Cloud Platform Engineer/SRE London, Manchester or Cheltenham - primarily on site £60,000-£75,000/annum basic salary with some flexibility at the top end for the right candidate £15,000-£20,000 per annum in additional compensation related to clearance and other benefits No clearance required to apply, eligibility for enhanced DV clearance is required Sanderson Government and Defence are working alongside a significant player in the UK Defence and National Security sector in their search for a Senior Cloud Platform Engineer to bolster their team delivering into a highly secure government account. The three locations for this role are London, Manchester and Cheltenham, and we are happy to consider candidates who can access any of those three locations. Due to the secure nature of the work involved, you will be required to work predominantly on site, although some flexibility is possible. Technically you would ideally have a background in AWS Cloud alongside a broader DevOps/SRE skill set, although we aren't especially picky beyond that as we have a number of areas where someone could be deployed into. You would need to go through DV clearance for this position, although you do not need to achieve this before starting. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Feb 09, 2026
Full time
Senior Cloud Platform Engineer/SRE London, Manchester or Cheltenham - primarily on site £60,000-£75,000/annum basic salary with some flexibility at the top end for the right candidate £15,000-£20,000 per annum in additional compensation related to clearance and other benefits No clearance required to apply, eligibility for enhanced DV clearance is required Sanderson Government and Defence are working alongside a significant player in the UK Defence and National Security sector in their search for a Senior Cloud Platform Engineer to bolster their team delivering into a highly secure government account. The three locations for this role are London, Manchester and Cheltenham, and we are happy to consider candidates who can access any of those three locations. Due to the secure nature of the work involved, you will be required to work predominantly on site, although some flexibility is possible. Technically you would ideally have a background in AWS Cloud alongside a broader DevOps/SRE skill set, although we aren't especially picky beyond that as we have a number of areas where someone could be deployed into. You would need to go through DV clearance for this position, although you do not need to achieve this before starting. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Kickstart Your New Career with Evri - Join One of the UK's Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK's leading parcel delivery companies, and we're looking for local drivers to deliver in their own communities. Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you're looking for. What you'll do: Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the last parcel is delivered What's in it for you Opportunity to earn £15-£18 per hour based on competitive piece-rate pay per parcel - many couriers regularly exceed this once up to speed! Immediate starts available. Quick access to pay, with the option to withdraw your income early. Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days Plenty of opportunities - whether you're looking for permanent work or more flexible hours, we have something for everyone. Your pay explained - £15-£18 opportunity to earn is based on a competitive and realistic rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed. Your hourly earnings are driven by volume and efficiency, and we boost your income inline with an experienced courier to help you get your feet off the ground with our learning payment. Why Evri? Deliver close to home Enjoy independence and flexibility The more you deliver, the more you earn Choose to do a fixed round No experience needed - just bring a car or van, your phone, and a positive attitude Whether you're changing careers, returning to work, or simply looking for something new, Evri offers a quick and easy way to increase your income or get started on your self-employed journey. Apply now or download the Evri Courier Community App on the App Store or Google Play. Terms & Conditions apply - full details supplied upon joining.
Feb 09, 2026
Full time
Kickstart Your New Career with Evri - Join One of the UK's Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK's leading parcel delivery companies, and we're looking for local drivers to deliver in their own communities. Whether you want a regular income or work that fits around your lifestyle, Evri has opportunities to suit what you're looking for. What you'll do: Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the last parcel is delivered What's in it for you Opportunity to earn £15-£18 per hour based on competitive piece-rate pay per parcel - many couriers regularly exceed this once up to speed! Immediate starts available. Quick access to pay, with the option to withdraw your income early. Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days Plenty of opportunities - whether you're looking for permanent work or more flexible hours, we have something for everyone. Your pay explained - £15-£18 opportunity to earn is based on a competitive and realistic rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed. Your hourly earnings are driven by volume and efficiency, and we boost your income inline with an experienced courier to help you get your feet off the ground with our learning payment. Why Evri? Deliver close to home Enjoy independence and flexibility The more you deliver, the more you earn Choose to do a fixed round No experience needed - just bring a car or van, your phone, and a positive attitude Whether you're changing careers, returning to work, or simply looking for something new, Evri offers a quick and easy way to increase your income or get started on your self-employed journey. Apply now or download the Evri Courier Community App on the App Store or Google Play. Terms & Conditions apply - full details supplied upon joining.
Commercial Insurance Underwriter To 40K + Excellent Benefits 2 days office / 3 days home after training) Are you a Commercial Underwriter looking to join a fast-growing, ambitious Managing General Agent (MGA) where your expertise will genuinely make an impact? Our client is on an exciting growth journey and is expanding its Underwriting team. They are looking for motivated, customer-focused Commercial Underwriters to help drive profitable growth and deliver an outstanding service to our broker partners. Whether you are an experienced underwriter or transitioning from a broking or insurance background, this is a fantastic opportunity to develop your career within a dynamic and supportive environment. The Role of the Commercial Underwriter As a Commercial Underwriter, you will play a key role in contributing to new business growth, renewals, and overall portfolio profitability. You will underwrite Property Owners, SME and/or Liability risks, negotiate terms, manage mid-term adjustments, and build strong broker relationships. Key Responsibilities of the Commercial Underwriter Profitably underwrite new business, renewals, and mid-term adjustments in line with underwriting appetite and authority Develop and maintain strong relationships with brokers, partners, and internal stakeholders Assess, analyse, and evaluate risk to make informed underwriting decisions Deliver excellent customer service and ensure a positive broker experience Ensure compliance with underwriting guidelines, governance, and record-keeping standards Plan and prioritise workload to meet service level agreements Collaborate with sales, operations, capacity partners, and underwriting management to support business objectives About You Experience in Commercial Underwriting or a strong background in insurance/broking Good working knowledge of Property Owners, SME and/or Liability insurance Knowledge of underwriting principles and practice Strong communication, negotiation, and relationship-building skills Excellent attention to detail with strong written and verbal communication Trading mindset with strong commercial awareness Good risk analysis and technical skills Well organised with the ability to prioritise and use initiative A positive, supportive team player who enjoys working collaboratively Proficient in Microsoft Word, Excel, and PowerPoint Cert CII qualified or working towards (desirable) What's in It for You? Competitive salary Workplace pension scheme with up to 16% contribution Minimum 27 days holiday plus bank holidays Hybrid working model with modern offices Health Cash Plan and Virtual GP Services 1 paid volunteering day per year Funded professional qualifications and CII support 24/7 Employee Assistance Programme and Mental Health First Aiders Employee recognition and annual awards Regular staff social events Free onsite parking Life assurance (Death in Service) If you are ambitious, enthusiastic, and want to be part of a forward-thinking MGA where your development is genuinely supported, we would love to hear from you.
Feb 09, 2026
Full time
Commercial Insurance Underwriter To 40K + Excellent Benefits 2 days office / 3 days home after training) Are you a Commercial Underwriter looking to join a fast-growing, ambitious Managing General Agent (MGA) where your expertise will genuinely make an impact? Our client is on an exciting growth journey and is expanding its Underwriting team. They are looking for motivated, customer-focused Commercial Underwriters to help drive profitable growth and deliver an outstanding service to our broker partners. Whether you are an experienced underwriter or transitioning from a broking or insurance background, this is a fantastic opportunity to develop your career within a dynamic and supportive environment. The Role of the Commercial Underwriter As a Commercial Underwriter, you will play a key role in contributing to new business growth, renewals, and overall portfolio profitability. You will underwrite Property Owners, SME and/or Liability risks, negotiate terms, manage mid-term adjustments, and build strong broker relationships. Key Responsibilities of the Commercial Underwriter Profitably underwrite new business, renewals, and mid-term adjustments in line with underwriting appetite and authority Develop and maintain strong relationships with brokers, partners, and internal stakeholders Assess, analyse, and evaluate risk to make informed underwriting decisions Deliver excellent customer service and ensure a positive broker experience Ensure compliance with underwriting guidelines, governance, and record-keeping standards Plan and prioritise workload to meet service level agreements Collaborate with sales, operations, capacity partners, and underwriting management to support business objectives About You Experience in Commercial Underwriting or a strong background in insurance/broking Good working knowledge of Property Owners, SME and/or Liability insurance Knowledge of underwriting principles and practice Strong communication, negotiation, and relationship-building skills Excellent attention to detail with strong written and verbal communication Trading mindset with strong commercial awareness Good risk analysis and technical skills Well organised with the ability to prioritise and use initiative A positive, supportive team player who enjoys working collaboratively Proficient in Microsoft Word, Excel, and PowerPoint Cert CII qualified or working towards (desirable) What's in It for You? Competitive salary Workplace pension scheme with up to 16% contribution Minimum 27 days holiday plus bank holidays Hybrid working model with modern offices Health Cash Plan and Virtual GP Services 1 paid volunteering day per year Funded professional qualifications and CII support 24/7 Employee Assistance Programme and Mental Health First Aiders Employee recognition and annual awards Regular staff social events Free onsite parking Life assurance (Death in Service) If you are ambitious, enthusiastic, and want to be part of a forward-thinking MGA where your development is genuinely supported, we would love to hear from you.
A leading global advanced materials company is looking for a Global Segment Leader - Agriculture to drive the segment's growth and strategy. The role involves cross-functional collaboration to develop customer relationships and lead innovation efforts. Candidates should have a Bachelor's degree and at least 10 years in commercial leadership, particularly in the Agricultural sector. This role is open to various locations, offering an opportunity to make a substantial impact in a dynamic environment.
Feb 09, 2026
Full time
A leading global advanced materials company is looking for a Global Segment Leader - Agriculture to drive the segment's growth and strategy. The role involves cross-functional collaboration to develop customer relationships and lead innovation efforts. Candidates should have a Bachelor's degree and at least 10 years in commercial leadership, particularly in the Agricultural sector. This role is open to various locations, offering an opportunity to make a substantial impact in a dynamic environment.
We are working with a progressive, globally recognised insurance group to appoint an Operations Manager for a niche and highly sought-after area of the market. This position sits at the heart of a specialist team and plays a pivotal role in ensuring operational control, smooth delivery and strong alignment between frontline technical work and central support functions.The role involves contributing to planning activity across the team, supporting senior leadership with forecasts, workload analysis and process improvement, and coordinating key operational outputs such as performance reporting, team metrics, meeting summaries and training oversight. You will also take responsibility for monitoring compliance activity, ensuring internal controls are met, keeping on top of items such as debt positions and issues requiring escalation, and maintaining high standards across documentation, audits and renewals.You will act as a central point of contact across the business, working closely with underwriting and broking colleagues, technology teams and other operational specialists to ensure systems, data and workflows run effectively. You will help drive data accuracy, oversee checks linked to contract quality and delegated arrangements, and support the onboarding of new work into the team.We are seeking someone with proven experience in insurance operations or broking support, ideally with exposure to delegated authority, facilities or binder-type business. Strong knowledge of insurance processes, including familiarity with London or international market practice, is highly advantageous. You should be confident working with data, comfortable using Excel and internal systems, and able to interpret financial or operational information with accuracy. Excellent communication skills, attention to detail, resilience and the ability to work collaboratively in a fast-moving environment are essential. Professional qualifications are welcome but not required.This is an excellent opportunity to join a respected global broker known for its forward-thinking culture and people-focused approach, offering genuine influence in a specialist area that rarely recruits at this level.
Feb 09, 2026
Full time
We are working with a progressive, globally recognised insurance group to appoint an Operations Manager for a niche and highly sought-after area of the market. This position sits at the heart of a specialist team and plays a pivotal role in ensuring operational control, smooth delivery and strong alignment between frontline technical work and central support functions.The role involves contributing to planning activity across the team, supporting senior leadership with forecasts, workload analysis and process improvement, and coordinating key operational outputs such as performance reporting, team metrics, meeting summaries and training oversight. You will also take responsibility for monitoring compliance activity, ensuring internal controls are met, keeping on top of items such as debt positions and issues requiring escalation, and maintaining high standards across documentation, audits and renewals.You will act as a central point of contact across the business, working closely with underwriting and broking colleagues, technology teams and other operational specialists to ensure systems, data and workflows run effectively. You will help drive data accuracy, oversee checks linked to contract quality and delegated arrangements, and support the onboarding of new work into the team.We are seeking someone with proven experience in insurance operations or broking support, ideally with exposure to delegated authority, facilities or binder-type business. Strong knowledge of insurance processes, including familiarity with London or international market practice, is highly advantageous. You should be confident working with data, comfortable using Excel and internal systems, and able to interpret financial or operational information with accuracy. Excellent communication skills, attention to detail, resilience and the ability to work collaboratively in a fast-moving environment are essential. Professional qualifications are welcome but not required.This is an excellent opportunity to join a respected global broker known for its forward-thinking culture and people-focused approach, offering genuine influence in a specialist area that rarely recruits at this level.
