Moneybox
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. We are looking for a senior, experienced compliance professional to run Compliance at Moneybox. You will report to the VP Risk & Compliance and work alongside the Data Protection, Financial Crime and Risk teams that make up the Risk & Compliance function. The Compliance team is responsible for both compliance advice and second line assurance, with regards to all our products regulated by the Financial Conduct Authority (FCA). Your role is to ensure this is delivered effectively, efficiently and pragmatically, as well providing your own advice to and oversight of the business. Stakeholder management and leading the team to work in a curious and collegiate way with other teams is a key aspect of this role. You'll also need to have experience, and be confident, in reporting at the most senior levels of the business, including the Executive Committee and Board, as well as interacting with the FCA as required. What You'll Do Working closely with the rest of the Risk & Compliance team, you will help Moneybox build a fantastic business that delivers great customer outcomes and give our customers confidence in their decisions. You will be involved in, but not limited to, these duties: Lead the Compliance team and be an engaged member for the Risk & Compliance leadership team, sharing information and coordinating work across Risk & Compliance Be responsible for all aspects of Compliance activity at Moneybox, managing, overseeing and supporting the team to plan and deliver assurance activities, provide pragmatic advice at pace, and carry out broader Compliance activities (e.g. horizon scanning, regulatory reporting, training, etc.) Drive constant improvements in how Moneybox delivers regulatory compliance, through the how the Compliance team work, how we interact with other teams, and support those teams in their consideration, measurement and monitoring of compliance and customer outcomes Manage senior Compliance experts, including those that manage more junior members of the team Provide advice, challenge and input to key decisions which require regulatory input Manage relationships across almost all teams in the business Lead on Compliance reporting to the VP Risk & Compliance and relevant committees, including the Product Governance Committee, Executive Committee and Board Risk Committee Keep up to date with regulatory developments and initiatives impacting your responsibilities Who you are A driven, motivated person who's looking for a senior role at an exciting, fast-growing company that's trying to make a positive mark on the world An expert in stakeholder management, able to present, discuss and persuade at the highest levels of the organisation An authority on FCA regulation, specifically the areas that affect Moneybox products, regulatory perimeter, threshold conditions and governance Apt at balancing, prioritising and overseeing the responsibilities of the Compliance team to support the business, including advisory, monitoring and regulatory change activities focused on people: able to effectively manage and develop a team; able to empathise with our customers and how actions or incidents will affect them Your communication style should be calm and clear, with the ability to cut through complexity to explain and focus on the key elements of problems Organised, diligent and pragmatic with a strong bias for action Has a questioning mind, and can work collaboratively to solve problems pragmatically. Able to adapt quickly and manage conflicting priorities Takes a methodical, investigative approach to make good judgements Unafraid to take on new obstacles, developing deep knowledge in new areas Knows how to have fun whilst maintaining a professional outlook Experience and Skills Experience in leading, managing and developing compliance teams; minimum 10 years in financial services compliance Extensive knowledge of UK regulatory requirements relevant to Moneybox; able to work with, support and hold to account experts across the Compliance team Experience working directly with a broad range of teams, and particularly with product development teams Great communication and listening skills Fluency in English What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious company Work with a friendly team of highly motivated individuals Be in an environment where you are listened to and can actually have an impact Thriving collaborative and inclusive company culture Competitive remuneration package Company pension scheme Company bonus scheme Hybrid working environment Home office furniture allowance Personal Annual Learning and Development budget Private Medical Insurance Health Cash Plan (cashback on visits to the dentist & opticians etc) Cycle to work scheme Wellhub subscription to a variety of gyms and wellbeing apps Enhanced parental pay & leave 25 days holiday + bank holidays with additional days added with length of service This is a hybrid role. Our office is in London, by the Oxo Tower
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. We are looking for a senior, experienced compliance professional to run Compliance at Moneybox. You will report to the VP Risk & Compliance and work alongside the Data Protection, Financial Crime and Risk teams that make up the Risk & Compliance function. The Compliance team is responsible for both compliance advice and second line assurance, with regards to all our products regulated by the Financial Conduct Authority (FCA). Your role is to ensure this is delivered effectively, efficiently and pragmatically, as well providing your own advice to and oversight of the business. Stakeholder management and leading the team to work in a curious and collegiate way with other teams is a key aspect of this role. You'll also need to have experience, and be confident, in reporting at the most senior levels of the business, including the Executive Committee and Board, as well as interacting with the FCA as required. What You'll Do Working closely with the rest of the Risk & Compliance team, you will help Moneybox build a fantastic business that delivers great customer outcomes and give our customers confidence in their decisions. You will be involved in, but not limited to, these duties: Lead the Compliance team and be an engaged member for the Risk & Compliance leadership team, sharing information and coordinating work across Risk & Compliance Be responsible for all aspects of Compliance activity at Moneybox, managing, overseeing and supporting the team to plan and deliver assurance activities, provide pragmatic advice at pace, and carry out broader Compliance activities (e.g. horizon scanning, regulatory reporting, training, etc.) Drive constant improvements in how Moneybox delivers regulatory compliance, through the how the Compliance team work, how we interact with other teams, and support those teams in their consideration, measurement and monitoring of compliance and customer outcomes Manage senior Compliance experts, including those that manage more junior members of the team Provide advice, challenge and input to key decisions which require regulatory input Manage relationships across almost all teams in the business Lead on Compliance reporting to the VP Risk & Compliance and relevant committees, including the Product Governance Committee, Executive Committee and Board Risk Committee Keep up to date with regulatory developments and initiatives impacting your responsibilities Who you are A driven, motivated person who's looking for a senior role at an exciting, fast-growing company that's trying to make a positive mark on the world An expert in stakeholder management, able to present, discuss and persuade at the highest levels of the organisation An authority on FCA regulation, specifically the areas that affect Moneybox products, regulatory perimeter, threshold conditions and governance Apt at balancing, prioritising and overseeing the responsibilities of the Compliance team to support the business, including advisory, monitoring and regulatory change activities focused on people: able to effectively manage and develop a team; able to empathise with our customers and how actions or incidents will affect them Your communication style should be calm and clear, with the ability to cut through complexity to explain and focus on the key elements of problems Organised, diligent and pragmatic with a strong bias for action Has a questioning mind, and can work collaboratively to solve problems pragmatically. Able to adapt quickly and manage conflicting priorities Takes a methodical, investigative approach to make good judgements Unafraid to take on new obstacles, developing deep knowledge in new areas Knows how to have fun whilst maintaining a professional outlook Experience and Skills Experience in leading, managing and developing compliance teams; minimum 10 years in financial services compliance Extensive knowledge of UK regulatory requirements relevant to Moneybox; able to work with, support and hold to account experts across the Compliance team Experience working directly with a broad range of teams, and particularly with product development teams Great communication and listening skills Fluency in English What's in it for you? Opportunity to join a fast-growing, award-winning and super ambitious company Work with a friendly team of highly motivated individuals Be in an environment where you are listened to and can actually have an impact Thriving collaborative and inclusive company culture Competitive remuneration package Company pension scheme Company bonus scheme Hybrid working environment Home office furniture allowance Personal Annual Learning and Development budget Private Medical Insurance Health Cash Plan (cashback on visits to the dentist & opticians etc) Cycle to work scheme Wellhub subscription to a variety of gyms and wellbeing apps Enhanced parental pay & leave 25 days holiday + bank holidays with additional days added with length of service This is a hybrid role. Our office is in London, by the Oxo Tower
Moneybox
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. Job Brief We're looking for a Senior UX Researcher with experience of mixed methods to support Moneybox's growing product and design teams, to continue to build meaningful and simple user experiences. Your focus will be on delivering value through strategic discovery and evaluative testing. You'll be expected to perform hands-on research as well as driving self-serve research as appropriate amongst the product and design teams through coaching and mentoring. You're an AI-first researcher: you actively use AI tools to accelerate and scale research, from synthesis and analysis to survey scripting and rapid discovery, while maintaining methodological rigor, and you help the wider team build good habits around this. You have strong experience with quantitative UX research, going well beyond basic satisfaction scales, confidently designing and running large-scale quantitative surveys and applying more advanced statistical techniques. You understand how user research helps shape metrics and drive teams towards success. You appreciate and have experience of executing robust research studies, however, are adaptable and consider practical constraints in order to deliver 'just enough research' to deliver timely and impactful insights. You'll help build a healthy pipeline of mid- and longer-term research projects, from exploratory/foundational discovery research to evaluative testing, through to beta/go-to-market monitoring, that will help drive future innovation and align with research and business objectives. You're commercially minded and understand the business context behind the research and prioritise and frame your work in terms of the impact it can have on customers and the business alike. You'll be expected to proactively work with cross-functional partners across the business to leverage available data, ensuring no insights are left unturned, evangelising research practices, AI-augmented ways of working, and general user-centricity throughout the company. Therefore you should be someone who is natural at building relationships and presence across the business. You will also have the opportunity to support in growing and developing the research function and as such you're a self-starter, spotting gaps in processes and working swiftly to propose solutions. Great research is only as valuable as its reach. You're skilled at socialising insights across the business, packaging and presenting findings in ways that stick, and making sure the right people act on them at the right time. If you're able to do so, please share a portfolio of your work, including examples that demonstrate quantitative analysis and/or AI-augmented research workflows. What you'll do This role will be responsible for but not limited to the following: Bring expertise across a variety of research methodologies, both quantitative and qualitative, online and offline, from at least 5 years' experience, including leading projects and deciding how to best design, manage and deliver research. Help the business solve the right problems in the right way, building understanding of customer needs, and supporting teams to evaluate their solutions against them. Partner closely with the analytics team so qualitative insights are backed by quantitative data wherever possible. Design and run large-scale quantitative surveys that go beyond basic rating scales, using solid reasoning to surface actionable insight. Bring a commercial lens to research, framing and prioritising work in terms of the value and impact it can drive for the business, not just the customer. Embed AI tools into day-to-day research work (e.g. transcript/data synthesis, coding, survey design, analysis, reporting), knowing where AI adds speed and where human review and rigor are essential and help the wider team build the same habits. Be a strong advocate for the customer and for research itself, packaging and presenting insights so they land with stakeholders and drive real decisions, not just sit in a report. Influence, challenge and enable teams to deliver high-quality product experiences. Who you are Deep experience with both generative and evaluative research methods, comfortable independently initiating, running and communicating research end to end. Commercially minded. You connect research to business outcomes and can prioritise and frame your work so it clearly ties back to commercial impact, not just user need. Excellent at socialising research for impact. Skilled at packaging, presenting and landing insights so they cut through and drive action. A genuine advocate for the customer and for research as a discipline, focused on where your work will have the greatest impact, with clear examples of embedding research into how products get built. As an AI-first researcher you proactively use AI tools across your workflow (synthesis, coding, survey scripting, rapid analysis) to work faster and scale impact, without compromising rigor or participant privacy, and you keep pace with new tools as they emerge. A fantastic communicator with strong presentation skills, especially when sharing impactful insights. A natural relationship-builder with presence across the business. Experienced leading research within multidisciplinary teams, equally comfortable working autonomously or collaboratively. Skilled at working with peers to prioritise effectively, with clear rationale behind your decisions. Thrive in a fast-paced environment, using lightweight processes, creative thinking, AI-augmented workflows and quick iteration to have a big impact A keen interest and knowledge of the FinTech industry.
hackajob is collaborating with Moneybox to connect them with exceptional professionals for this role. About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement. Job Brief We're looking for a Senior UX Researcher with experience of mixed methods to support Moneybox's growing product and design teams, to continue to build meaningful and simple user experiences. Your focus will be on delivering value through strategic discovery and evaluative testing. You'll be expected to perform hands-on research as well as driving self-serve research as appropriate amongst the product and design teams through coaching and mentoring. You're an AI-first researcher: you actively use AI tools to accelerate and scale research, from synthesis and analysis to survey scripting and rapid discovery, while maintaining methodological rigor, and you help the wider team build good habits around this. You have strong experience with quantitative UX research, going well beyond basic satisfaction scales, confidently designing and running large-scale quantitative surveys and applying more advanced statistical techniques. You understand how user research helps shape metrics and drive teams towards success. You appreciate and have experience of executing robust research studies, however, are adaptable and consider practical constraints in order to deliver 'just enough research' to deliver timely and impactful insights. You'll help build a healthy pipeline of mid- and longer-term research projects, from exploratory/foundational discovery research to evaluative testing, through to beta/go-to-market monitoring, that will help drive future innovation and align with research and business objectives. You're commercially minded and understand the business context behind the research and prioritise and frame your work in terms of the impact it can have on customers and the business alike. You'll be expected to proactively work with cross-functional partners across the business to leverage available data, ensuring no insights are left unturned, evangelising research practices, AI-augmented ways of working, and general user-centricity throughout the company. Therefore you should be someone who is natural at building relationships and presence across the business. You will also have the opportunity to support in growing and developing the research function and as such you're a self-starter, spotting gaps in processes and working swiftly to propose solutions. Great research is only as valuable as its reach. You're skilled at socialising insights across the business, packaging and presenting findings in ways that stick, and making sure the right people act on them at the right time. If you're able to do so, please share a portfolio of your work, including examples that demonstrate quantitative analysis and/or AI-augmented research workflows. What you'll do This role will be responsible for but not limited to the following: Bring expertise across a variety of research methodologies, both quantitative and qualitative, online and offline, from at least 5 years' experience, including leading projects and deciding how to best design, manage and deliver research. Help the business solve the right problems in the right way, building understanding of customer needs, and supporting teams to evaluate their solutions against them. Partner closely with the analytics team so qualitative insights are backed by quantitative data wherever possible. Design and run large-scale quantitative surveys that go beyond basic rating scales, using solid reasoning to surface actionable insight. Bring a commercial lens to research, framing and prioritising work in terms of the value and impact it can drive for the business, not just the customer. Embed AI tools into day-to-day research work (e.g. transcript/data synthesis, coding, survey design, analysis, reporting), knowing where AI adds speed and where human review and rigor are essential and help the wider team build the same habits. Be a strong advocate for the customer and for research itself, packaging and presenting insights so they land with stakeholders and drive real decisions, not just sit in a report. Influence, challenge and enable teams to deliver high-quality product experiences. Who you are Deep experience with both generative and evaluative research methods, comfortable independently initiating, running and communicating research end to end. Commercially minded. You connect research to business outcomes and can prioritise and frame your work so it clearly ties back to commercial impact, not just user need. Excellent at socialising research for impact. Skilled at packaging, presenting and landing insights so they cut through and drive action. A genuine advocate for the customer and for research as a discipline, focused on where your work will have the greatest impact, with clear examples of embedding research into how products get built. As an AI-first researcher you proactively use AI tools across your workflow (synthesis, coding, survey scripting, rapid analysis) to work faster and scale impact, without compromising rigor or participant privacy, and you keep pace with new tools as they emerge. A fantastic communicator with strong presentation skills, especially when sharing impactful insights. A natural relationship-builder with presence across the business. Experienced leading research within multidisciplinary teams, equally comfortable working autonomously or collaboratively. Skilled at working with peers to prioritise effectively, with clear rationale behind your decisions. Thrive in a fast-paced environment, using lightweight processes, creative thinking, AI-augmented workflows and quick iteration to have a big impact A keen interest and knowledge of the FinTech industry.
