Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston | Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: Answering Service Desk chat promptly and providing 1st- and 2nd-Line technical support. In some cases, during a disaster recovery, calls might need to be answered. Dealing with queries in a calm, timely and customer focussed manner Logging, recording, and prioritising all incidents received into the Service Desk Supply warm transfers to Service Desk Technical Specialists with appropriate professionalism User administration and general support Contributing to the effective service provision of the Service Desk Team, adhering to processes and guidelines Ensuring online requests and incidents are assigned and handled in line with SLAs. Advising and assisting team members with service provision Work closely with the 3rd line and other support teams within Workplace Technology Must have Fluent Italian speaker (spoken and written) to support colleagues Proven 1st/2nd line Service Desk experience (chat-first support + incident handling) Strong customer service skills: calm, professional, clear and empathetic communicator Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs Confident supporting Windows 11 end users (everyday troubleshooting and fixes) Working knowledge of MacOS and mobile devices (iOS/Android) for user support Exposure to Citrix desktops/applications (access, session and performance basics) User administration experience (account access issues, password/MFA guidance, basic provisioning) Structured troubleshooting mindset with excellent notes, handover and escalation quality Comfortable working a shift rota (Mon-Sun) within service hours (7am-7pm, including weekends) Should have Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint common issues) Basic network troubleshooting (Wi-Fi/VPN, DNS, connectivity checks) Familiarity with Active Directory/Azure AD (users, groups, access basics) Experience with remote support tools and assisting users securely Confidence supporting bespoke/internal applications and learning new tools quickly Knowledge base/runbook mindset follows process, spots gaps, helps improve documentation Experience working closely with 3rd line/support specialists , including warm transfers and clear escalation summaries Awareness of major incident/disaster recovery ways of working (when required) You must demonstrate a significant interest in technology and bring excellent customer service and communication skills. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Mar 17, 2026
Contractor
Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston | Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: Answering Service Desk chat promptly and providing 1st- and 2nd-Line technical support. In some cases, during a disaster recovery, calls might need to be answered. Dealing with queries in a calm, timely and customer focussed manner Logging, recording, and prioritising all incidents received into the Service Desk Supply warm transfers to Service Desk Technical Specialists with appropriate professionalism User administration and general support Contributing to the effective service provision of the Service Desk Team, adhering to processes and guidelines Ensuring online requests and incidents are assigned and handled in line with SLAs. Advising and assisting team members with service provision Work closely with the 3rd line and other support teams within Workplace Technology Must have Fluent Italian speaker (spoken and written) to support colleagues Proven 1st/2nd line Service Desk experience (chat-first support + incident handling) Strong customer service skills: calm, professional, clear and empathetic communicator Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs Confident supporting Windows 11 end users (everyday troubleshooting and fixes) Working knowledge of MacOS and mobile devices (iOS/Android) for user support Exposure to Citrix desktops/applications (access, session and performance basics) User administration experience (account access issues, password/MFA guidance, basic provisioning) Structured troubleshooting mindset with excellent notes, handover and escalation quality Comfortable working a shift rota (Mon-Sun) within service hours (7am-7pm, including weekends) Should have Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint common issues) Basic network troubleshooting (Wi-Fi/VPN, DNS, connectivity checks) Familiarity with Active Directory/Azure AD (users, groups, access basics) Experience with remote support tools and assisting users securely Confidence supporting bespoke/internal applications and learning new tools quickly Knowledge base/runbook mindset follows process, spots gaps, helps improve documentation Experience working closely with 3rd line/support specialists , including warm transfers and clear escalation summaries Awareness of major incident/disaster recovery ways of working (when required) You must demonstrate a significant interest in technology and bring excellent customer service and communication skills. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Senior Systems Administrator ISS - Build Location: Bailrigg, Lancaster, UK Salary: £48,822 to £56,535 (Full time, indefinite) Closing Date: Tuesday 17 March 2026 Interview Date: To be confirmed Reference: 0138-26 Role Overview We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services. You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration. Key Responsibilities Office 365 & Azure Administration Daily support and administration of Office 365 services including Teams, OneDrive, EntraAD and Azure Manage service changes and small-scale projects across 365 and Azure platforms Act as a backup for other Office 365 specialists within the team including SharePoint and Exchange Service Management & Stakeholder Engagement Lead service management for Teams, Teams Telephony, and Azure Maintain communication channels for support teams using 365 services Advise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments Web Systems & Identity Management Oversee secondary web systems including WordPress and related infrastructure Manage identity and access control systems across supported platforms Team Leadership Line manage two Grade 7 Systems Administrators Provide day-to-day oversight, performance reporting, and service delivery leadership Ensure high standards of service management and continuous improvement Apply Online Please note: unless specified otherwise in the advert, all advertised roles are UK based. Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Mar 14, 2026
Full time
Senior Systems Administrator ISS - Build Location: Bailrigg, Lancaster, UK Salary: £48,822 to £56,535 (Full time, indefinite) Closing Date: Tuesday 17 March 2026 Interview Date: To be confirmed Reference: 0138-26 Role Overview We are seeking an experienced and proactive Senior Systems Administrator to be part of the support and service management team of our Office 365 ecosystem. The service includes Teams, Email, Teams Telephony, EntraAD, Azure, and associated services. This role also oversees the support of secondary web systems (WordPress and related infrastructure) and identity/access control services. You will manage a small team of systems administrators and act as a key escalation point for service issues, roadmap planning, and stakeholder integration. Key Responsibilities Office 365 & Azure Administration Daily support and administration of Office 365 services including Teams, OneDrive, EntraAD and Azure Manage service changes and small-scale projects across 365 and Azure platforms Act as a backup for other Office 365 specialists within the team including SharePoint and Exchange Service Management & Stakeholder Engagement Lead service management for Teams, Teams Telephony, and Azure Maintain communication channels for support teams using 365 services Advise the Delivery Manager (Platform) and ISS stakeholders on strategic changes and roadmap developments Web Systems & Identity Management Oversee secondary web systems including WordPress and related infrastructure Manage identity and access control systems across supported platforms Team Leadership Line manage two Grade 7 Systems Administrators Provide day-to-day oversight, performance reporting, and service delivery leadership Ensure high standards of service management and continuous improvement Apply Online Please note: unless specified otherwise in the advert, all advertised roles are UK based. Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.
Finance Assistant Location: Scotland Hours: Full-time, 37 hours per week Duration: 6 months About the Role Harvey Nash's public sector client is seeking a Finance Assistant to join a busy Governance & Operational Finance team. This role supports core financial processes across accounts payable, accounts receivable, treasury, and expenses. You'll work to ensure efficient processing of invoices, payments, and financial transactions. Key Responsibilities Process customer and supplier invoices Match invoices to purchase orders Support invoice and payment queries Process staff expenses Reconcile supplier statements Set up new customers and suppliers Provide guidance to budget holders Support internal and external audit activity Essential Skills & Experience Strong administrative experience in a business operations environment (ideally finance) Experience processing supplier and/or customer invoices Excellent time management and ability to prioritise workload Ability to work independently and as part of a team High accuracy, attention to detail and strong customer service skills Good understanding of accounting principles and GDPR/data protection Proficient in Microsoft 365 (Teams, Word, Excel, PowerPoint, SharePoint) Fast, accurate keyboard skills Flexible and solutions-focused approach Willingness to travel when required Desirable HNC or SCQF Level 7 in a relevant discipline Experience in at least two areas: Sales Ledger, Purchase Ledger, Payroll, Treasury/Expenses Experience using eFinancials or PECOS Advanced Excel skills (VLOOKUP, Pivot Tables, formulae) Experience supporting online meetings or events Background in health, social care, or education sectors Ability to handle sensitive information with tact and confidentiality
Mar 13, 2026
Contractor
Finance Assistant Location: Scotland Hours: Full-time, 37 hours per week Duration: 6 months About the Role Harvey Nash's public sector client is seeking a Finance Assistant to join a busy Governance & Operational Finance team. This role supports core financial processes across accounts payable, accounts receivable, treasury, and expenses. You'll work to ensure efficient processing of invoices, payments, and financial transactions. Key Responsibilities Process customer and supplier invoices Match invoices to purchase orders Support invoice and payment queries Process staff expenses Reconcile supplier statements Set up new customers and suppliers Provide guidance to budget holders Support internal and external audit activity Essential Skills & Experience Strong administrative experience in a business operations environment (ideally finance) Experience processing supplier and/or customer invoices Excellent time management and ability to prioritise workload Ability to work independently and as part of a team High accuracy, attention to detail and strong customer service skills Good understanding of accounting principles and GDPR/data protection Proficient in Microsoft 365 (Teams, Word, Excel, PowerPoint, SharePoint) Fast, accurate keyboard skills Flexible and solutions-focused approach Willingness to travel when required Desirable HNC or SCQF Level 7 in a relevant discipline Experience in at least two areas: Sales Ledger, Purchase Ledger, Payroll, Treasury/Expenses Experience using eFinancials or PECOS Advanced Excel skills (VLOOKUP, Pivot Tables, formulae) Experience supporting online meetings or events Background in health, social care, or education sectors Ability to handle sensitive information with tact and confidentiality
Junior-Level Software Developer Opportunity | North East (Hybrid | 2 days onsite) We're working with a North East based product-first technology business dedicated to improving the lives of children and young people, from pre-school age through to 18 years old. We're looking for a Junior-Level Developer who brings a rounded technical background and is ready to take the next step in a modern, flexible, product-focused environment. You'll work with a mixture of new and existing systems, in a constantly evolving technical landscape where the culture is built on flexibility and high trust. There's no clock-watching, no rigid structures and no feeling like "just a number". Your voice matters and you'll be encouraged to contribute to decisions, ideas and how products evolve. We're looking for a Junior-Level Developer who brings a rounded technical background and is ready to take the next step in a modern, flexible, product-focused environment. You'll work across the full stack, developing new features and ongoing improvements across a .NET and Angular ecosystem. Tech You'll Work With Frontend: Angular, Typescript Backend: .NET Framework/APIs Database: SQL Cloud: Azure & AWS You'll play an active part in shaping how ideas are approached, improving processes, and contributing to continuous improvement across both products and engineering practices. If you're looking for a flexible, high-trust environment where your work genuinely makes a difference - and you want to grow your engineering skills in a collaborative, forward-thinking product team - we'd love to hear from you.
Mar 11, 2026
Full time
Junior-Level Software Developer Opportunity | North East (Hybrid | 2 days onsite) We're working with a North East based product-first technology business dedicated to improving the lives of children and young people, from pre-school age through to 18 years old. We're looking for a Junior-Level Developer who brings a rounded technical background and is ready to take the next step in a modern, flexible, product-focused environment. You'll work with a mixture of new and existing systems, in a constantly evolving technical landscape where the culture is built on flexibility and high trust. There's no clock-watching, no rigid structures and no feeling like "just a number". Your voice matters and you'll be encouraged to contribute to decisions, ideas and how products evolve. We're looking for a Junior-Level Developer who brings a rounded technical background and is ready to take the next step in a modern, flexible, product-focused environment. You'll work across the full stack, developing new features and ongoing improvements across a .NET and Angular ecosystem. Tech You'll Work With Frontend: Angular, Typescript Backend: .NET Framework/APIs Database: SQL Cloud: Azure & AWS You'll play an active part in shaping how ideas are approached, improving processes, and contributing to continuous improvement across both products and engineering practices. If you're looking for a flexible, high-trust environment where your work genuinely makes a difference - and you want to grow your engineering skills in a collaborative, forward-thinking product team - we'd love to hear from you.
Frontend Developer | 5 Month Contract | (Inside IR35) | Starting ASAP Day Rate: market rates Location: Remote Job Description: Our Public Sector client is seeking a talented and experienced Front End Developer to join their Digital Delivery team. You will be part of an established agile delivery team working to deliver a new public facing digital authorisation application service, associated Back Office database and internal Back Office system. This is a fast-paced, delivery-focused role where working independently whilst collaborating effectively within the wider team is key. Key Skills Proven experience of modern JavaScript practices, frameworks and industry standards regarding Front End technologies. Experience of implementing these to produce services which meet Usability, Accessibility and Cyber Security standards. Proficiency in building Front End applications with Angular, NodeJS, Express, Typescript, HTML and CSS. Experience developing and working with REST APIs Familiarity with CI/CD practices and tools (eg, MS DevOps). Experience with version control systems (eg, Git). Understanding and experience with Agile methodologies Experience mentoring other members of the team. Desirable Skills Experience with Azure cloud infrastructure. Knowledge of MS DevOps. Experience with database systems (eg, Oracle, SQL Server, Cosmos DB). Knowledge of Terraform or other Infrastructure-as-code services. Familiarity with MS Power Platform/Dynamics 365. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Oct 08, 2025
Contractor
Frontend Developer | 5 Month Contract | (Inside IR35) | Starting ASAP Day Rate: market rates Location: Remote Job Description: Our Public Sector client is seeking a talented and experienced Front End Developer to join their Digital Delivery team. You will be part of an established agile delivery team working to deliver a new public facing digital authorisation application service, associated Back Office database and internal Back Office system. This is a fast-paced, delivery-focused role where working independently whilst collaborating effectively within the wider team is key. Key Skills Proven experience of modern JavaScript practices, frameworks and industry standards regarding Front End technologies. Experience of implementing these to produce services which meet Usability, Accessibility and Cyber Security standards. Proficiency in building Front End applications with Angular, NodeJS, Express, Typescript, HTML and CSS. Experience developing and working with REST APIs Familiarity with CI/CD practices and tools (eg, MS DevOps). Experience with version control systems (eg, Git). Understanding and experience with Agile methodologies Experience mentoring other members of the team. Desirable Skills Experience with Azure cloud infrastructure. Knowledge of MS DevOps. Experience with database systems (eg, Oracle, SQL Server, Cosmos DB). Knowledge of Terraform or other Infrastructure-as-code services. Familiarity with MS Power Platform/Dynamics 365. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Are you a Senior Software Developer ready for a fresh challenge with job security? We're working with a forward thinking organisation that is scaling fast and looking for experienced Software Developers to join their growing team. You'll work on high impact projects, using modern languages and frameworks. Key Responsibilities Design, develop and deploy scalable software solutions Collaborate with cross-functional teams Work with Stakeholders to understand requirements and deliver high-quality outcomes Mentor junior developers Required Skills & Experience Strong experience in one or more of the following: Java, Kotlin, Scala, Ruby Solid understanding of software engineering principles and best practices Experience working in client-facing roles is a plus Excellent problem-solving and communication skills Experience with GDS framework Valid or eligibility for SC clearance Benefits Competitive salary based on experience Hybrid working model Inclusive and collaborative culture This is an exciting opportunity for senior-level developers that want to make an impact while continuing to grow professionally. If that sounds like you, apply now, we would love to hear from you
Oct 01, 2025
Full time
Are you a Senior Software Developer ready for a fresh challenge with job security? We're working with a forward thinking organisation that is scaling fast and looking for experienced Software Developers to join their growing team. You'll work on high impact projects, using modern languages and frameworks. Key Responsibilities Design, develop and deploy scalable software solutions Collaborate with cross-functional teams Work with Stakeholders to understand requirements and deliver high-quality outcomes Mentor junior developers Required Skills & Experience Strong experience in one or more of the following: Java, Kotlin, Scala, Ruby Solid understanding of software engineering principles and best practices Experience working in client-facing roles is a plus Excellent problem-solving and communication skills Experience with GDS framework Valid or eligibility for SC clearance Benefits Competitive salary based on experience Hybrid working model Inclusive and collaborative culture This is an exciting opportunity for senior-level developers that want to make an impact while continuing to grow professionally. If that sounds like you, apply now, we would love to hear from you
Are you a Software Developer Looking to take the next step? We're partnering with a forward-thinking organisation that's scaling rapidly and looking for talented mid-level Software Developers to join their growing team. You'll contribute to high-impact projects, working with modern languages and frameworks in a collaborative, agile environment. Key Responsibilities Develop and maintain scalable software solutions Collaborate with cross-functional teams to deliver quality outcomes Engage with stakeholders to understand requirements Contribute to technical discussions and team knowledge sharing Required Skills & Experience Solid experience in one or more of the following: Java, Kotlin, Scala, Ruby Strong grasp of software engineering principles and clean coding practices Experience in client-facing or consultancy environments is a bonus Good problem-solving and communication skills Familiarity with the GDS framework Eligible for or currently hold SC clearance Benefits Competitive salary based on experience Hybrid working model Inclusive and collaborative culture Opportunities for career progression and skill development This is a fantastic opportunity for mid-level developers who are ready to grow, contribute meaningfully and work on exciting projects. If that sounds like you, apply now- we'd love to hear from you
Oct 01, 2025
Full time
Are you a Software Developer Looking to take the next step? We're partnering with a forward-thinking organisation that's scaling rapidly and looking for talented mid-level Software Developers to join their growing team. You'll contribute to high-impact projects, working with modern languages and frameworks in a collaborative, agile environment. Key Responsibilities Develop and maintain scalable software solutions Collaborate with cross-functional teams to deliver quality outcomes Engage with stakeholders to understand requirements Contribute to technical discussions and team knowledge sharing Required Skills & Experience Solid experience in one or more of the following: Java, Kotlin, Scala, Ruby Strong grasp of software engineering principles and clean coding practices Experience in client-facing or consultancy environments is a bonus Good problem-solving and communication skills Familiarity with the GDS framework Eligible for or currently hold SC clearance Benefits Competitive salary based on experience Hybrid working model Inclusive and collaborative culture Opportunities for career progression and skill development This is a fantastic opportunity for mid-level developers who are ready to grow, contribute meaningfully and work on exciting projects. If that sounds like you, apply now- we'd love to hear from you
Job Title: Contract Solutions Architect - Software Focus (SC Cleared) Location: Hybrid (Remote & Ad Hoc Leeds/Manchester/London) Contract Type: Contract IR35: Inside Duration: 6 months + Rate: £450-£525 (DOE) Clearance Required: Active SC Clearance About the Role We are seeking an experienced Solutions Architect with a strong software engineering background to join a high-profile UK Government department on a contract basis. This is a unique opportunity to contribute to mission-critical digital transformation initiatives that impact millions of citizens. You will be responsible for designing and delivering scalable, secure, and maintainable software solutions across a range of government services. Working closely with delivery teams, stakeholders, and technical leads, you'll ensure architectural integrity and alignment with strategic goals. Key Responsibilities Lead the design of end-to-end software solutions across complex systems and services. Collaborate with cross-functional teams to define architecture patterns, principles, and standards. Ensure solutions are secure, performant, and compliant with government regulations. Provide technical leadership and guidance throughout the software development life cycle. Translate business requirements into robust technical designs. Engage with senior stakeholders to communicate architectural decisions and trade-offs. Essential Skills & Experience Active SC Clearance (must be currently valid). Proven experience as a Solutions Architect in large-scale software environments. Strong background in software engineering (eg, Java, .NET, Python, or similar). Deep understanding of modern architectural patterns (eg, microservices, event-driven, API-first). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with DevOps practices and CI/CD pipelines. Excellent stakeholder management and communication skills. Desirable Experience working within UK Government or public sector environments. Knowledge of GDS standards and service design principles. Exposure to Agile delivery methodologies.
Sep 26, 2025
Contractor
Job Title: Contract Solutions Architect - Software Focus (SC Cleared) Location: Hybrid (Remote & Ad Hoc Leeds/Manchester/London) Contract Type: Contract IR35: Inside Duration: 6 months + Rate: £450-£525 (DOE) Clearance Required: Active SC Clearance About the Role We are seeking an experienced Solutions Architect with a strong software engineering background to join a high-profile UK Government department on a contract basis. This is a unique opportunity to contribute to mission-critical digital transformation initiatives that impact millions of citizens. You will be responsible for designing and delivering scalable, secure, and maintainable software solutions across a range of government services. Working closely with delivery teams, stakeholders, and technical leads, you'll ensure architectural integrity and alignment with strategic goals. Key Responsibilities Lead the design of end-to-end software solutions across complex systems and services. Collaborate with cross-functional teams to define architecture patterns, principles, and standards. Ensure solutions are secure, performant, and compliant with government regulations. Provide technical leadership and guidance throughout the software development life cycle. Translate business requirements into robust technical designs. Engage with senior stakeholders to communicate architectural decisions and trade-offs. Essential Skills & Experience Active SC Clearance (must be currently valid). Proven experience as a Solutions Architect in large-scale software environments. Strong background in software engineering (eg, Java, .NET, Python, or similar). Deep understanding of modern architectural patterns (eg, microservices, event-driven, API-first). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with DevOps practices and CI/CD pipelines. Excellent stakeholder management and communication skills. Desirable Experience working within UK Government or public sector environments. Knowledge of GDS standards and service design principles. Exposure to Agile delivery methodologies.
