This is not a traditional delivery or programme director role - we're looking for someone with a strong product background who can drive strategic discussions and transformation across payments, liquidity, trade finance, and cash management. Who we are United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we have an international growth agenda and award-winning products, providing exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role Summary We are looking for a dynamic and knowledgeable Transaction Banking Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will have deep expertise across transaction banking products (such as cash management, payments, liquidity, trade finance) and a strong record in delivering complex change programmes in regulated banking environments. Business Area The Transformation and Change Management Group (TCMG) provides enterprise-wide professional project, programme and portfolio management (P3M) resources and expertise. Established as an independent, centralized business function operating at a strategic level, TCMG offers oversight, standards, and delivery of change across the organisation. The oversight function includes governance, guidance, best practices, mentoring and up-skilling project managers from other departments and BAU staff. Implementation of a standard enterprise-wide project framework including tools, templates and standardized processes ensures strategic alignment between business objectives and projects executed. TCMG is also a resource centre/centre of excellence, comprised of professionally qualified project, programme and change managers, business analysts and junior analysts. These are divided into multi-disciplinary teams with report lines to a Team Lead. Position Description Lead or support the planning and execution of large-scale initiatives across Transaction Banking, working closely with Business, IT, Risk, and Operations teams Define programme scope, deliverables, resource requirements, timelines and governance structures Serve as the SME for transaction banking products including payments, cash management, liquidity solutions and trade finance Advise stakeholders on product design, market trends, operational processes, regulatory considerations, and client impact Translate business strategy and regulatory requirements into functional change initiatives Qualifications and Experience Educated to degree level or equivalent experience Experience in Transaction Banking preferably within a large corporate or institutional bank Demonstrated experience in programme management, change delivery or transformation roles ideally in global or matrixed organisation Strong understanding of key products such as real-time payments, SWIFT, host-to-host, liquidity pooling, trade services, and open banking APIs Familiarity with relevant regulatory frameworks (e.g. PSD2, ISO 20022, SWIFT gpi, AML/KYC in transaction banking) Prior involvement in digitalisation, platform modernisation, or client onboarding Excellent leadership, influencing, and stakeholder management skills across business and technology teams Formal project/change qualifications (e.g. PMP, Prince2, APM) are highly desirable What we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self. We offer competitive company benefits centred around promoting positive well-being and work-life balance. We also foster a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives promoting a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs, and Diversity and Inclusion networks. Benefits include: Hybrid and flexible working Competitive paid leave days Private medical insurance and life/invalidity insurance Mental wellbeing support including counselling and coaching services Access to a wide range of learning and development opportunities Ambitious remuneration package If you enjoy a challenge and want to continuously grow and develop in a role where you'll be supported by a dynamic and diverse team, apply today! Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 25, 2025
Contractor
This is not a traditional delivery or programme director role - we're looking for someone with a strong product background who can drive strategic discussions and transformation across payments, liquidity, trade finance, and cash management. Who we are United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we have an international growth agenda and award-winning products, providing exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role Summary We are looking for a dynamic and knowledgeable Transaction Banking Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will have deep expertise across transaction banking products (such as cash management, payments, liquidity, trade finance) and a strong record in delivering complex change programmes in regulated banking environments. Business Area The Transformation and Change Management Group (TCMG) provides enterprise-wide professional project, programme and portfolio management (P3M) resources and expertise. Established as an independent, centralized business function operating at a strategic level, TCMG offers oversight, standards, and delivery of change across the organisation. The oversight function includes governance, guidance, best practices, mentoring and up-skilling project managers from other departments and BAU staff. Implementation of a standard enterprise-wide project framework including tools, templates and standardized processes ensures strategic alignment between business objectives and projects executed. TCMG is also a resource centre/centre of excellence, comprised of professionally qualified project, programme and change managers, business analysts and junior analysts. These are divided into multi-disciplinary teams with report lines to a Team Lead. Position Description Lead or support the planning and execution of large-scale initiatives across Transaction Banking, working closely with Business, IT, Risk, and Operations teams Define programme scope, deliverables, resource requirements, timelines and governance structures Serve as the SME for transaction banking products including payments, cash management, liquidity solutions and trade finance Advise stakeholders on product design, market trends, operational processes, regulatory considerations, and client impact Translate business strategy and regulatory requirements into functional change initiatives Qualifications and Experience Educated to degree level or equivalent experience Experience in Transaction Banking preferably within a large corporate or institutional bank Demonstrated experience in programme management, change delivery or transformation roles ideally in global or matrixed organisation Strong understanding of key products such as real-time payments, SWIFT, host-to-host, liquidity pooling, trade services, and open banking APIs Familiarity with relevant regulatory frameworks (e.g. PSD2, ISO 20022, SWIFT gpi, AML/KYC in transaction banking) Prior involvement in digitalisation, platform modernisation, or client onboarding Excellent leadership, influencing, and stakeholder management skills across business and technology teams Formal project/change qualifications (e.g. PMP, Prince2, APM) are highly desirable What we offer For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self. We offer competitive company benefits centred around promoting positive well-being and work-life balance. We also foster a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives promoting a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs, and Diversity and Inclusion networks. Benefits include: Hybrid and flexible working Competitive paid leave days Private medical insurance and life/invalidity insurance Mental wellbeing support including counselling and coaching services Access to a wide range of learning and development opportunities Ambitious remuneration package If you enjoy a challenge and want to continuously grow and develop in a role where you'll be supported by a dynamic and diverse team, apply today! Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Python Developer Duration: 12 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are looking for a highly skilled software engineer with extensive experience in Python development. The XVA trading desk operates within the Counterparty Portfolio Management (CPM) line of business, focusing on managing counterparty credit risk (CVA) and funding risk (FVA) in our derivatives portfolio. Our global agile development team thrives on collaboration and communication, making it a dynamic and engaging environment. Key Responsibilities: Develop new features and enhancements for XVA Python, leveraging Agile methodologies throughout the full development lifecycle. Maintain high standards of design quality, ensuring the system is maintainable, extensible, robust, and scalable. Contribute to and adhere to established Agile development and QA processes, including automated unit and integration testing. Provide support during escalated production issues, addressing functionality and technical queries from users and teams across global locations. Collaborate with developers and project managers in supporting testing and User Acceptance Testing (UAT) phases for integration projects, including running reports, tracking issues, and reporting progress. Skills & Experience: Proven experience in enterprise development using Python. Comprehensive understanding of the full software development lifecycle. Familiarity with Agile practices, including unit testing, continuous integration, and refactoring. Strong ability to translate user requirements into functional and efficient code. Excellent problem-solving and investigation skills. Strong communication and teamwork abilities. Experience in Quartz Python development. Knowledge of financial markets and relevant technologies. Proficiency in Oracle databases. Ability to collaborate effectively with business groups, including trading, finance, technology, and market risk. Familiarity with CVA, FVA, KVA, Credit Risk Management, and CSAs is highly desirable. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 25, 2025
Contractor
Python Developer Duration: 12 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are looking for a highly skilled software engineer with extensive experience in Python development. The XVA trading desk operates within the Counterparty Portfolio Management (CPM) line of business, focusing on managing counterparty credit risk (CVA) and funding risk (FVA) in our derivatives portfolio. Our global agile development team thrives on collaboration and communication, making it a dynamic and engaging environment. Key Responsibilities: Develop new features and enhancements for XVA Python, leveraging Agile methodologies throughout the full development lifecycle. Maintain high standards of design quality, ensuring the system is maintainable, extensible, robust, and scalable. Contribute to and adhere to established Agile development and QA processes, including automated unit and integration testing. Provide support during escalated production issues, addressing functionality and technical queries from users and teams across global locations. Collaborate with developers and project managers in supporting testing and User Acceptance Testing (UAT) phases for integration projects, including running reports, tracking issues, and reporting progress. Skills & Experience: Proven experience in enterprise development using Python. Comprehensive understanding of the full software development lifecycle. Familiarity with Agile practices, including unit testing, continuous integration, and refactoring. Strong ability to translate user requirements into functional and efficient code. Excellent problem-solving and investigation skills. Strong communication and teamwork abilities. Experience in Quartz Python development. Knowledge of financial markets and relevant technologies. Proficiency in Oracle databases. Ability to collaborate effectively with business groups, including trading, finance, technology, and market risk. Familiarity with CVA, FVA, KVA, Credit Risk Management, and CSAs is highly desirable. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Edinburgh (Hybrid 2 days in office) Inside ir35 About Us We are a leading organization in the UK banking sector, serving over 30 million customers with a commitment to transforming banking through innovative digital solutions. With a significant investment in our platforms and people, we're on a mission to create the best banking experience for all. What You'll Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various platforms. Champion Inclusivity: Ensure designs are accessible and inclusive for customers of all backgrounds, ages, and abilities. Who We're Looking For We want a passionate UX Designer with: Experience: Demonstrable background in User Experience/Interaction Design, preferably with a focus on app development. Ownership: Proven ability to take full ownership of Interaction Design projects. Prototyping Skills: Excellent layout and prototyping skills you can clearly articulate to internal teams. Research Insight: Ability to interpret quantitative and qualitative research to inform your design decisions. Complex Landscape Familiarity: Ideally, experience in financial services or similar complex environments. Collaborative Spirit: A team player who thrives in multi-disciplinary teams and values customer inclusivity. Why Join Us? We're dedicated to your growth! Here's what you can expect: Professional Development: Opportunities to enhance your skills and advance your career. Inclusive Culture: Be part of a team that reflects modern Britain and celebrates diversity across gender, ethnicity, disability, LGBTQ+, and families. Supportive Environment: We are disability positive and will accommodate reasonable adjustments in our recruitment process. If you're ready to take your UX design career to new heights and play a key role in shaping the future of banking, we want to hear from you! Apply Now! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 25, 2025
Contractor
Are you a creative UX Designer ready to make an impact? Join our dynamic team in the banking industry and help us craft exceptional user experiences for millions of customers! Role: UX Designer Duration: 6 Months (extension options) Location: Edinburgh (Hybrid 2 days in office) Inside ir35 About Us We are a leading organization in the UK banking sector, serving over 30 million customers with a commitment to transforming banking through innovative digital solutions. With a significant investment in our platforms and people, we're on a mission to create the best banking experience for all. What You'll Do As a UX Designer, you'll take ownership of your design output while collaborating with a talented design team. Your creativity and expertise will shine as you: Craft User Journeys: Skilfully design end-to-end experiences using components from a central design system, ensuring a cohesive and engaging journey for our users. Prototype with Flair: Bring your designs to life using tools like Sketch, InVision, Figma, Axure, or Adobe XD, creating interactive prototypes that wow stakeholders. Balance Needs: Gather user research and insights to align business requirements with user needs, advocating for what's right for our customers. Adapt & Guide: Navigate technical constraints while providing guidance on the best possible user experience across various platforms. Champion Inclusivity: Ensure designs are accessible and inclusive for customers of all backgrounds, ages, and abilities. Who We're Looking For We want a passionate UX Designer with: Experience: Demonstrable background in User Experience/Interaction Design, preferably with a focus on app development. Ownership: Proven ability to take full ownership of Interaction Design projects. Prototyping Skills: Excellent layout and prototyping skills you can clearly articulate to internal teams. Research Insight: Ability to interpret quantitative and qualitative research to inform your design decisions. Complex Landscape Familiarity: Ideally, experience in financial services or similar complex environments. Collaborative Spirit: A team player who thrives in multi-disciplinary teams and values customer inclusivity. Why Join Us? We're dedicated to your growth! Here's what you can expect: Professional Development: Opportunities to enhance your skills and advance your career. Inclusive Culture: Be part of a team that reflects modern Britain and celebrates diversity across gender, ethnicity, disability, LGBTQ+, and families. Supportive Environment: We are disability positive and will accommodate reasonable adjustments in our recruitment process. If you're ready to take your UX design career to new heights and play a key role in shaping the future of banking, we want to hear from you! Apply Now! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Job Title: Finance Business Partner Location: Warwick (Hybrid 2 days a week onsite) Pay Rate: 500 per day via umbrella (inside IR35) Contract length: Initial 6-month contract (potential to extend) About the Organisation This role sits within a major UK infrastructure organisation responsible for operating and maintaining the high-voltage electricity transmission network across England and Wales. The business plays a critical role in enabling the UK9s transition to a net zero energy system by 2050. Role Overview This is a hands-on, flexible Finance Business Partner role supporting the Customer and Network Development (CND) division during a period of transition and restructure. You will work directly with a senior finance lead to provide insight, challenge, and support across forecasting, performance analysis, and financial decision-making. Role and Responsibilities Act as the key Finance contact for the CND Leadership Team, supporting decision-making. Hold the business accountable from "plan to performance," ensuring forecasts are credible and performance risks are addressed early. Provide financial insight by combining business and performance data. Ensure investment decisions are financially sound, with clear understanding of accounting and regulatory impacts. Navigate ambiguity and prioritise effectively in a fast-paced environment. Respond to ad hoc requests efficiently. Build strong relationships and balance the needs of finance and business stakeholders. Support financial forecasting, review actuals and cost bases, and conduct performance analysis. Investigate financial issues and provide actionable insights. Assist with process refinement post-restructure. Key Skills and Experience Qualified Accountant (ACCA, CIMA, or ACA) with planning, forecasting, and budgeting experience. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to thrive in a matrix environment. High attention to detail and analytical rigour. Inquisitive, proactive, and self-starting mindset. Ability to synthesise large datasets and conduct robust analysis. Advanced Excel and PowerPoint skills. Experience with SAP and SAC essential; Alteryx and PowerBI are a plus. Financial modelling and data analysis experience. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 25, 2025
Contractor
Job Title: Finance Business Partner Location: Warwick (Hybrid 2 days a week onsite) Pay Rate: 500 per day via umbrella (inside IR35) Contract length: Initial 6-month contract (potential to extend) About the Organisation This role sits within a major UK infrastructure organisation responsible for operating and maintaining the high-voltage electricity transmission network across England and Wales. The business plays a critical role in enabling the UK9s transition to a net zero energy system by 2050. Role Overview This is a hands-on, flexible Finance Business Partner role supporting the Customer and Network Development (CND) division during a period of transition and restructure. You will work directly with a senior finance lead to provide insight, challenge, and support across forecasting, performance analysis, and financial decision-making. Role and Responsibilities Act as the key Finance contact for the CND Leadership Team, supporting decision-making. Hold the business accountable from "plan to performance," ensuring forecasts are credible and performance risks are addressed early. Provide financial insight by combining business and performance data. Ensure investment decisions are financially sound, with clear understanding of accounting and regulatory impacts. Navigate ambiguity and prioritise effectively in a fast-paced environment. Respond to ad hoc requests efficiently. Build strong relationships and balance the needs of finance and business stakeholders. Support financial forecasting, review actuals and cost bases, and conduct performance analysis. Investigate financial issues and provide actionable insights. Assist with process refinement post-restructure. Key Skills and Experience Qualified Accountant (ACCA, CIMA, or ACA) with planning, forecasting, and budgeting experience. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to thrive in a matrix environment. High attention to detail and analytical rigour. Inquisitive, proactive, and self-starting mindset. Ability to synthesise large datasets and conduct robust analysis. Advanced Excel and PowerPoint skills. Experience with SAP and SAC essential; Alteryx and PowerBI are a plus. Financial modelling and data analysis experience. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Data Analyst Location: Wokingham (Hybrid - 2-3 days per week on site) Contract: Initial 6 months (Full time) Day Rate: From 400 per day (via Umbrella) About the Role Our client, a key organisation in the UK energy sector, is looking for an Operational Data Insight Analyst to join their Skip Rate Team within System Operations. This role focuses on improving transparency around dispatch decisions by turning complex operational data into clear insights for internal teams and industry stakeholders. You'll help explain the factors driving skip rates, support external engagement activity, and provide data-driven clarity to customers and regulators. It's an excellent opportunity for an experienced analyst who enjoys combining technical analysis with communication and stakeholder engagement. Key Responsibilities Analyse operational data to explain skip rate trends and dispatch decisions. Translate analytical findings into clear insights, reports, and presentations. Support external engagement activity such as webinars, forums, and Q&A sessions. Act as a customer-facing contact for skip rate data and insights. Contribute to ongoing transparency and process improvement initiatives. About You Proven experience in operational data analysis . Experience using Azure, Python and PowerBI. Excellent communication skills , able to present complex data clearly. Strong stakeholder engagement experience (internal and external). Self-starter, highly organised, and confident working in a fast-paced environment. Background or interest in the UK energy or utilities sector advantageous. Is this of interest? If so, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 25, 2025
Contractor
Data Analyst Location: Wokingham (Hybrid - 2-3 days per week on site) Contract: Initial 6 months (Full time) Day Rate: From 400 per day (via Umbrella) About the Role Our client, a key organisation in the UK energy sector, is looking for an Operational Data Insight Analyst to join their Skip Rate Team within System Operations. This role focuses on improving transparency around dispatch decisions by turning complex operational data into clear insights for internal teams and industry stakeholders. You'll help explain the factors driving skip rates, support external engagement activity, and provide data-driven clarity to customers and regulators. It's an excellent opportunity for an experienced analyst who enjoys combining technical analysis with communication and stakeholder engagement. Key Responsibilities Analyse operational data to explain skip rate trends and dispatch decisions. Translate analytical findings into clear insights, reports, and presentations. Support external engagement activity such as webinars, forums, and Q&A sessions. Act as a customer-facing contact for skip rate data and insights. Contribute to ongoing transparency and process improvement initiatives. About You Proven experience in operational data analysis . Experience using Azure, Python and PowerBI. Excellent communication skills , able to present complex data clearly. Strong stakeholder engagement experience (internal and external). Self-starter, highly organised, and confident working in a fast-paced environment. Background or interest in the UK energy or utilities sector advantageous. Is this of interest? If so, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Job Title: Treasury Client Services Representative Duration: 12 months Location: London/Hybrid (four days per week in the office) Salary: 63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional service and support in the financial sector? Do you thrive in a dynamic, client-focused environment? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking industry, is seeking a dedicated Treasury Client Services Representative. What You'll Do: As a Treasury Client Services Representative, you will: Serve as the primary contact for day-to-day client inquiries across various market segments and regions, handling multiple countries and languages. Manage investigations and resolutions related to specific products such as payments, trade, and other banking services. Provide functional support to internal clients by collecting data and preparing reports for AML/KYC compliance information. Deliver day-to-day servicing support to the Treasury Services Relationship Management team, ensuring a positive client experience for both existing and potential new clients. What We're Looking For: To succeed in this role, you should have: Direct client-facing experience within the financial services sector. Familiarity with correspondent banking and a solid understanding of the payments product lifecycle. Experience discussing digital solutions with clients, showcasing your ability to enhance their banking experience. Ready to Make an Impact? If you're excited to take on this rewarding challenge and be part of a team that values client relationships and service excellence, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 25, 2025
Contractor
Job Title: Treasury Client Services Representative Duration: 12 months Location: London/Hybrid (four days per week in the office) Salary: 63000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional service and support in the financial sector? Do you thrive in a dynamic, client-focused environment? If so, we have an exciting opportunity for you! Our client, a leading organisation in the banking industry, is seeking a dedicated Treasury Client Services Representative. What You'll Do: As a Treasury Client Services Representative, you will: Serve as the primary contact for day-to-day client inquiries across various market segments and regions, handling multiple countries and languages. Manage investigations and resolutions related to specific products such as payments, trade, and other banking services. Provide functional support to internal clients by collecting data and preparing reports for AML/KYC compliance information. Deliver day-to-day servicing support to the Treasury Services Relationship Management team, ensuring a positive client experience for both existing and potential new clients. What We're Looking For: To succeed in this role, you should have: Direct client-facing experience within the financial services sector. Familiarity with correspondent banking and a solid understanding of the payments product lifecycle. Experience discussing digital solutions with clients, showcasing your ability to enhance their banking experience. Ready to Make an Impact? If you're excited to take on this rewarding challenge and be part of a team that values client relationships and service excellence, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Tile: Regulatory Manager Location : Castle Donington or Tipton (2 days/week onsite) Duration : 6 months (possible extension) Rate : 500 per day (Umbrella, Inside IR35) Play a key role in shaping the future of energy regulation. We're seeking a strategic and collaborative Regulatory Manager to support the development of a major electricity distribution business plan and regulatory submissions. This is a high-impact opportunity to influence policy, engage with senior stakeholders, and contribute to the future of energy infrastructure in the UK. Role Responsibilities Stay informed on Ofgem's Business Plan Guidance and brief internal teams and SMEs as needed. Collaborate with colleagues to scope, plan and deliver outputs across multiple workstreams, engaging with business leads, SMEs, and third parties. Provide regulatory expertise within governance and working groups to support development of the ED3 business plan. Encourage cross-team collaboration and help resolve any delivery challenges. Escalate risks and issues to Executive Sponsors with clear recommendations. Maintain alignment across interdependent workstreams within the ED3 programme. Draft and review regulatory documents including business plans, consultation responses, and supplementary materials, engaging with internal teams to ensure quality and consistency. Monitor regulatory changes and coordinate responses across relevant departments. Ensure business plans and policies reflect both strategic objectives and regulatory requirements. Respond to regulatory information requests, interpreting requirements and coordinating input. Track developments in the regulatory landscape and assess potential impacts. Benchmark performance against other DNOs. Engage with senior stakeholders to incorporate diverse perspectives into submissions. Support the wider regulatory team with ad hoc tasks and strategic initiatives. Essential Skills & Experience: Strong understanding of regulatory environments (e.g. Ofgem, Ofwat). Excellent writing and communication skills. Stakeholder engagement and cross-functional collaboration. Degree-level education or equivalent experience. Proficiency in Microsoft Word and PowerPoint. Engineering background to straddle technical and regulatory domains. Experience in electricity, gas, or water sectors. Familiarity with price control frameworks (e.g. ED, PR24). Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 22, 2025
Contractor
Job Tile: Regulatory Manager Location : Castle Donington or Tipton (2 days/week onsite) Duration : 6 months (possible extension) Rate : 500 per day (Umbrella, Inside IR35) Play a key role in shaping the future of energy regulation. We're seeking a strategic and collaborative Regulatory Manager to support the development of a major electricity distribution business plan and regulatory submissions. This is a high-impact opportunity to influence policy, engage with senior stakeholders, and contribute to the future of energy infrastructure in the UK. Role Responsibilities Stay informed on Ofgem's Business Plan Guidance and brief internal teams and SMEs as needed. Collaborate with colleagues to scope, plan and deliver outputs across multiple workstreams, engaging with business leads, SMEs, and third parties. Provide regulatory expertise within governance and working groups to support development of the ED3 business plan. Encourage cross-team collaboration and help resolve any delivery challenges. Escalate risks and issues to Executive Sponsors with clear recommendations. Maintain alignment across interdependent workstreams within the ED3 programme. Draft and review regulatory documents including business plans, consultation responses, and supplementary materials, engaging with internal teams to ensure quality and consistency. Monitor regulatory changes and coordinate responses across relevant departments. Ensure business plans and policies reflect both strategic objectives and regulatory requirements. Respond to regulatory information requests, interpreting requirements and coordinating input. Track developments in the regulatory landscape and assess potential impacts. Benchmark performance against other DNOs. Engage with senior stakeholders to incorporate diverse perspectives into submissions. Support the wider regulatory team with ad hoc tasks and strategic initiatives. Essential Skills & Experience: Strong understanding of regulatory environments (e.g. Ofgem, Ofwat). Excellent writing and communication skills. Stakeholder engagement and cross-functional collaboration. Degree-level education or equivalent experience. Proficiency in Microsoft Word and PowerPoint. Engineering background to straddle technical and regulatory domains. Experience in electricity, gas, or water sectors. Familiarity with price control frameworks (e.g. ED, PR24). Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 22, 2025
Contractor
Customer Journey Manager (Agile Business Analyst) Duration: 6 Months (Possibility for extension) Location: Bristol Harbourside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Customer Journey Manager, you will assist the Product Owner and the product team in understanding, measuring, and orchestrating customer journeys. Your focus will be on integrating technology across functions to ensure our customers' needs remain at the forefront. You will work closely with colleagues in Product, Experience Design, and Engineering to ensure that the intended user experience is accurately represented and continuously improved. Key Responsibilities: Independently understand and map the end-to-end customer journey. Integrate insights from disparate data, processes, and systems relevant to the customer journey. Lead the creation of Customer Journey and process maps (e.g., Visio) with limited supervision. Continually evaluate the journey's effectiveness from both customer and business perspectives. Promote a continuous improvement mindset to enhance journey orchestration. Coordinate cross-functional alignment on customer journeys, building necessary consensus. Skills & Experience: Agile Methodology & Tools: Experience managing agile teams, delivering high-priority changes effectively. Customer Centricity: Strong ability to anticipate customer needs, ensuring work aligns with customer outcomes. Customer Insights: Knowledge of data governance and compliance regarding customer data. Experience standardizing data sources to provide innovative insights. Managing Key Relationships: Skilled in building and sustaining long-term relationships, resolving conflicts, and influencing outcomes at all levels. Market Entry & Analysis: Proficient in analysis methodologies, aligning them with the Group's objectives and strategies. Product Delivery: Ability to manage budgets and resources effectively to optimize product delivery. Product Innovation & Development: Forward-thinking with a keen eye on industry trends, leveraging technology for product development. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role Details Role: Project Manager Department: IT Team: Performance & Planning Reporting to: Performance & Planning Manager Grade: EBA 7 Vacancies: Three positions available Location: Hybrid (predominantly home-based) , with occasional travel across the UK for planning reviews or ad hoc meetings Summary of the Role This role sits within a major UK energy infrastructure organisation's IT function, working in the Performance and Planning department as part of the central IT PMO. Reporting to the IT Performance & Planning Manager, you will take a senior role in delivering a portfolio of IT projects that support the organisation's critical operational and strategic needs. With three vacancies available, this is an excellent opportunity to join a high-performing delivery function during a period of significant transformation and investment across the energy network. The role includes supporting the recent Jira on-premises to cloud migration, which was accelerated due to licensing considerations. You will focus on optimising processes, ensuring best practices are embedded post-migration, and contributing to other IT migration projects, including moving data from legacy systems to cloud platforms. You will operate within a Scrum/Agile environment, supporting sprints, ceremonies, and iterative delivery. Key Responsibilities Act as Project Manager for medium to large IT projects, including supporting the recent Jira migration to cloud. Optimise processes, embed best practices, and ensure smooth post-migration operations. Assist with or lead other IT migration projects, including migrating data from legacy systems to cloud platforms. Deliver cross-functional IT initiatives supporting operational technology, business systems, and broader strategic programmes. Operate within a Scrum/Agile environment, supporting sprints, ceremonies, and iterative delivery. Lead project planning, defining scope, milestones, risks, budgets, and resource requirements. Maintain accurate project schedules and financials, ensuring delivery aligns with organisational governance. Work with technical leads to assign tasks across multidisciplinary teams. Produce and present project plans and status updates for senior stakeholders and steering groups. Monitor delivery performance, identifying interventions where required. Proactively manage risks, issues, and dependencies in a regulated utility environment. Chair and facilitate project meetings, workshops, and governance checkpoints. Ensure projects are delivered on time, within budget, and to expected quality standards, supporting continuity of service across the energy network. Maintain comprehensive project documentation throughout the lifecycle. Uphold and contribute to the consistent application of IT PMO standards, processes, and reporting practices. Travel occasionally, primarily for planning reviews (once per quarter for 2 days) or ad hoc meetings; otherwise, the role is predominantly home-based. Skills, Knowledge and Expertise Educated to NVQ Level 3/4 or equivalent, or with significant experience in Project, Programme, PMO or Portfolio Management. Proven track record delivering complex cross-functional IT projects, including software, cloud, or legacy system migrations. Experience supporting post-migration optimisation, ensuring smooth operation and process improvement. Experience managing or assisting with multiple IT migration projects is advantageous. Strong working knowledge of Scrum, Agile delivery practices, and sprint/ceremonial frameworks. Strong working knowledge of project management methodologies, frameworks, and best practices. Broad understanding of SDLC methodologies and IT delivery approaches. Experience working within large, complex, or regulated organisations (energy, utilities, infrastructure, or similar advantageous). Excellent communication and stakeholder-management skills across all seniority levels. Strong analytical, problem-solving, decision-making, and negotiation skills. Ability to build trust and lead confidently in high-stake delivery environments. Excellent verbal, written, and presentation capabilities. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Nov 21, 2025
Contractor
Role Details Role: Project Manager Department: IT Team: Performance & Planning Reporting to: Performance & Planning Manager Grade: EBA 7 Vacancies: Three positions available Location: Hybrid (predominantly home-based) , with occasional travel across the UK for planning reviews or ad hoc meetings Summary of the Role This role sits within a major UK energy infrastructure organisation's IT function, working in the Performance and Planning department as part of the central IT PMO. Reporting to the IT Performance & Planning Manager, you will take a senior role in delivering a portfolio of IT projects that support the organisation's critical operational and strategic needs. With three vacancies available, this is an excellent opportunity to join a high-performing delivery function during a period of significant transformation and investment across the energy network. The role includes supporting the recent Jira on-premises to cloud migration, which was accelerated due to licensing considerations. You will focus on optimising processes, ensuring best practices are embedded post-migration, and contributing to other IT migration projects, including moving data from legacy systems to cloud platforms. You will operate within a Scrum/Agile environment, supporting sprints, ceremonies, and iterative delivery. Key Responsibilities Act as Project Manager for medium to large IT projects, including supporting the recent Jira migration to cloud. Optimise processes, embed best practices, and ensure smooth post-migration operations. Assist with or lead other IT migration projects, including migrating data from legacy systems to cloud platforms. Deliver cross-functional IT initiatives supporting operational technology, business systems, and broader strategic programmes. Operate within a Scrum/Agile environment, supporting sprints, ceremonies, and iterative delivery. Lead project planning, defining scope, milestones, risks, budgets, and resource requirements. Maintain accurate project schedules and financials, ensuring delivery aligns with organisational governance. Work with technical leads to assign tasks across multidisciplinary teams. Produce and present project plans and status updates for senior stakeholders and steering groups. Monitor delivery performance, identifying interventions where required. Proactively manage risks, issues, and dependencies in a regulated utility environment. Chair and facilitate project meetings, workshops, and governance checkpoints. Ensure projects are delivered on time, within budget, and to expected quality standards, supporting continuity of service across the energy network. Maintain comprehensive project documentation throughout the lifecycle. Uphold and contribute to the consistent application of IT PMO standards, processes, and reporting practices. Travel occasionally, primarily for planning reviews (once per quarter for 2 days) or ad hoc meetings; otherwise, the role is predominantly home-based. Skills, Knowledge and Expertise Educated to NVQ Level 3/4 or equivalent, or with significant experience in Project, Programme, PMO or Portfolio Management. Proven track record delivering complex cross-functional IT projects, including software, cloud, or legacy system migrations. Experience supporting post-migration optimisation, ensuring smooth operation and process improvement. Experience managing or assisting with multiple IT migration projects is advantageous. Strong working knowledge of Scrum, Agile delivery practices, and sprint/ceremonial frameworks. Strong working knowledge of project management methodologies, frameworks, and best practices. Broad understanding of SDLC methodologies and IT delivery approaches. Experience working within large, complex, or regulated organisations (energy, utilities, infrastructure, or similar advantageous). Excellent communication and stakeholder-management skills across all seniority levels. Strong analytical, problem-solving, decision-making, and negotiation skills. Ability to build trust and lead confidently in high-stake delivery environments. Excellent verbal, written, and presentation capabilities. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunity's employer. Please email me
Payroll Analyst 12 Month FTC Join Our Team as a Payroll Analyst! Are you ready to take on an exciting challenge in the world of payroll? Our utilities client is on the lookout for a passionate Payroll Analyst to join their dynamic team! This role is crucial as we embark on a project-focused journey to enhance and stabilize our payroll systems through Project Resolve. If you thrive in a collaborative environment and have a knack for problem-solving, this opportunity is for you! Why This Role Exists : The Payroll Analyst will initially focus on the payroll implementation project, resolving integration issues and improving payroll processes. Your work will lay the groundwork for a robust payroll transformation, setting the stage for a permanent position that supports ongoing operations and continuous improvement. Key Accountabilities : In this pivotal role, you will: Identify and Resolve Issues: Work closely with the project team to log and address payroll integration challenges. Functional Testing: Assist with testing, defect triage, and validation of payroll system interfaces. Data Quality: Contribute to the validation and cleansing of payroll-related data. User Acceptance Testing: Participate in UAT and regression testing for system changes and payroll cycles. Documentation: Create work instructions, user guides, and SOPs alongside Payroll and People Systems teams. Collaboration: Engage with People Systems Specialists, Payroll, and Finance teams to ensure seamless data flow. Enduring Role Activities : Post-stabilization, your responsibilities will evolve to include: Operational Support: Provide assistance to colleagues and end users, addressing queries and facilitating training. System Monitoring: Track system performance and escalate issues to ensure timely resolutions. Compliance Maintenance: Uphold payroll controls and data protection requirements, supporting audit activities. Continuous Improvement: Identify opportunities to streamline payroll processes and enhance system reliability. Essential Qualifications and Skills : To excel in this role, you should possess: A vocational qualification in Payroll or HR systems (e.g., CIPP Payroll Technician Certificate) or equivalent experience. Hands-on experience with payroll system administration and HRIS support, preferably with SuccessFactors EC Payroll. A strong understanding of payroll processes, compliance, and data integrity. Advanced Excel/data analysis skills or equivalent expertise. The ability to translate technical requirements into effective business processes. Desirable Attributes : While not essential, the following will give you an edge: SuccessFactors accreditation (SFX Certification for Employee Central or Payroll modules). Training or certification in Agile methodologies. Experience with system integration projects or payroll transformation programmes. Why Join Us? At our client, you'll find a supportive and innovative environment where your contributions are valued. Join a team that is dedicated to making a difference in payroll processes and enjoy professional growth and development opportunities along the way! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Payroll Analyst 12 Month FTC Join Our Team as a Payroll Analyst! Are you ready to take on an exciting challenge in the world of payroll? Our utilities client is on the lookout for a passionate Payroll Analyst to join their dynamic team! This role is crucial as we embark on a project-focused journey to enhance and stabilize our payroll systems through Project Resolve. If you thrive in a collaborative environment and have a knack for problem-solving, this opportunity is for you! Why This Role Exists : The Payroll Analyst will initially focus on the payroll implementation project, resolving integration issues and improving payroll processes. Your work will lay the groundwork for a robust payroll transformation, setting the stage for a permanent position that supports ongoing operations and continuous improvement. Key Accountabilities : In this pivotal role, you will: Identify and Resolve Issues: Work closely with the project team to log and address payroll integration challenges. Functional Testing: Assist with testing, defect triage, and validation of payroll system interfaces. Data Quality: Contribute to the validation and cleansing of payroll-related data. User Acceptance Testing: Participate in UAT and regression testing for system changes and payroll cycles. Documentation: Create work instructions, user guides, and SOPs alongside Payroll and People Systems teams. Collaboration: Engage with People Systems Specialists, Payroll, and Finance teams to ensure seamless data flow. Enduring Role Activities : Post-stabilization, your responsibilities will evolve to include: Operational Support: Provide assistance to colleagues and end users, addressing queries and facilitating training. System Monitoring: Track system performance and escalate issues to ensure timely resolutions. Compliance Maintenance: Uphold payroll controls and data protection requirements, supporting audit activities. Continuous Improvement: Identify opportunities to streamline payroll processes and enhance system reliability. Essential Qualifications and Skills : To excel in this role, you should possess: A vocational qualification in Payroll or HR systems (e.g., CIPP Payroll Technician Certificate) or equivalent experience. Hands-on experience with payroll system administration and HRIS support, preferably with SuccessFactors EC Payroll. A strong understanding of payroll processes, compliance, and data integrity. Advanced Excel/data analysis skills or equivalent expertise. The ability to translate technical requirements into effective business processes. Desirable Attributes : While not essential, the following will give you an edge: SuccessFactors accreditation (SFX Certification for Employee Central or Payroll modules). Training or certification in Agile methodologies. Experience with system integration projects or payroll transformation programmes. Why Join Us? At our client, you'll find a supportive and innovative environment where your contributions are valued. Join a team that is dedicated to making a difference in payroll processes and enjoy professional growth and development opportunities along the way! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
QE Test & Change Manager Location: Leeds/Hybrid Contract Type: 6 months initially Annual Salary: From 69,000 (day rate option available) Working Pattern: Full Time (Monday to Friday, 9 am to 5 pm) Are you ready to take on an exciting challenge in the dynamic world of Financial Technology? Our client, a global leader in payment solutions, is looking for a talented QE Test & Change Manager to join their innovative Finance Platform team. If you thrive in a fast-paced environment and are passionate about transforming finance systems, we want to hear from you! About the Role As a QE Test & Change Manager, you will play a pivotal role in leading testing and change delivery for finance systems impacted by changes across the organisation. You'll be the bridge between business stakeholders and engineering teams, ensuring that every change is implemented smoothly and effectively. Your expertise will help maintain a customer-centric approach, ensuring that both internal and external needs are met. Key Responsibilities: Lead Testing Strategy: Develop and execute testing strategies for inbound changes affecting Balance Sheet Management (BSM) and Regulatory Reporting (RR) applications. Impact Assessment: Assess the impact of changes across finance systems and coordinate with various teams. User Acceptance Testing (UAT): Manage UAT processes to align with business expectations and ensure successful outcomes. Collaboration: Work closely with product and business teams to define and deliver backlog items. Agile Methodology: utilise agile practises to deliver changes efficiently and effectively. Stakeholder Communication: Maintain clear and effective communication with stakeholders across both business and technology sectors. Change Initiatives: Support change initiatives in Finance, aligning with organisational goals. Skills and Experience: Extensive experience as a QE Test Manager in financial services. Proven track record of managing change and transformation projects. Strong analytical skills for impact assessment and data interpretation. Excellent stakeholder management and problem-solving capabilities. A customer-centric mindset focused on delivering value-driven outcomes. Proficient in MS Office, Jira, Jira Align, and SQL. Bonus: Treasury experience is advantageous! Why Join Us? Our client powers businesses of all sizes to make, take, and manage payments with unparalleled efficiency and security. You will be part of a talented team dedicated to shaping the future of commerce in over 146 countries and across 135 currencies. Salary Perks and Benefits: Comprehensive medical insurance Income protection and critical illness coverage Life insurance Access to a discounted benefits website A vast library of online training materials Future career and certification opportunities This is your chance to contribute to a leading financial technology organisation while enhancing your career. How to Apply: To apply, please submit your up-to-date CV, showcasing your relevant experience and skills. If you haven't heard from us within 48 hours, please note that your application has not been successful this time, but we may keep your details for future opportunities. Join us at Ajilon (Adecco), a FTSE500 global organisation, and be part of an exciting journey! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 21, 2025
Contractor
QE Test & Change Manager Location: Leeds/Hybrid Contract Type: 6 months initially Annual Salary: From 69,000 (day rate option available) Working Pattern: Full Time (Monday to Friday, 9 am to 5 pm) Are you ready to take on an exciting challenge in the dynamic world of Financial Technology? Our client, a global leader in payment solutions, is looking for a talented QE Test & Change Manager to join their innovative Finance Platform team. If you thrive in a fast-paced environment and are passionate about transforming finance systems, we want to hear from you! About the Role As a QE Test & Change Manager, you will play a pivotal role in leading testing and change delivery for finance systems impacted by changes across the organisation. You'll be the bridge between business stakeholders and engineering teams, ensuring that every change is implemented smoothly and effectively. Your expertise will help maintain a customer-centric approach, ensuring that both internal and external needs are met. Key Responsibilities: Lead Testing Strategy: Develop and execute testing strategies for inbound changes affecting Balance Sheet Management (BSM) and Regulatory Reporting (RR) applications. Impact Assessment: Assess the impact of changes across finance systems and coordinate with various teams. User Acceptance Testing (UAT): Manage UAT processes to align with business expectations and ensure successful outcomes. Collaboration: Work closely with product and business teams to define and deliver backlog items. Agile Methodology: utilise agile practises to deliver changes efficiently and effectively. Stakeholder Communication: Maintain clear and effective communication with stakeholders across both business and technology sectors. Change Initiatives: Support change initiatives in Finance, aligning with organisational goals. Skills and Experience: Extensive experience as a QE Test Manager in financial services. Proven track record of managing change and transformation projects. Strong analytical skills for impact assessment and data interpretation. Excellent stakeholder management and problem-solving capabilities. A customer-centric mindset focused on delivering value-driven outcomes. Proficient in MS Office, Jira, Jira Align, and SQL. Bonus: Treasury experience is advantageous! Why Join Us? Our client powers businesses of all sizes to make, take, and manage payments with unparalleled efficiency and security. You will be part of a talented team dedicated to shaping the future of commerce in over 146 countries and across 135 currencies. Salary Perks and Benefits: Comprehensive medical insurance Income protection and critical illness coverage Life insurance Access to a discounted benefits website A vast library of online training materials Future career and certification opportunities This is your chance to contribute to a leading financial technology organisation while enhancing your career. How to Apply: To apply, please submit your up-to-date CV, showcasing your relevant experience and skills. If you haven't heard from us within 48 hours, please note that your application has not been successful this time, but we may keep your details for future opportunities. Join us at Ajilon (Adecco), a FTSE500 global organisation, and be part of an exciting journey! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll play a key role in creating seamless experiences for colleagues, building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to uncover priorities, map journeys, visualise outcomes, and define scope. Shape changes to the PCF by balancing colleague and customer needs with market insight, considering different personas and their "jobs to be done." Attend workshops and stakeholder discussions, ensuring business context, needs, and risks are well understood and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability to work collaboratively as part of a design team while taking ownership of your outputs. Confidence presenting work to stakeholders and providing constructive challenge when appropriate. A proactive, driven, and innovative approach, with strong relationship-building and problem-solving skills. Calmness and resilience under pressure, with the ability to anticipate risks and respond to emerging priorities. Excellent communication skills, capable of engaging senior, technical, and non-technical audiences. Experience with research and design thinking methods. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 21, 2025
Contractor
Job Title: Service Designer E Contract Length: 6 months (with potential extension) Location: Leeds, Wellington Place - Hybrid (2 days in office) Pay Rate/Salary: Competitive About this opportunity We are looking for a talented Service Designer to help shape the way change is delivered at pace and scale across a leading financial organisation. You'll play a key role in creating seamless experiences for colleagues, building advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to uncover priorities, map journeys, visualise outcomes, and define scope. Shape changes to the PCF by balancing colleague and customer needs with market insight, considering different personas and their "jobs to be done." Attend workshops and stakeholder discussions, ensuring business context, needs, and risks are well understood and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability to work collaboratively as part of a design team while taking ownership of your outputs. Confidence presenting work to stakeholders and providing constructive challenge when appropriate. A proactive, driven, and innovative approach, with strong relationship-building and problem-solving skills. Calmness and resilience under pressure, with the ability to anticipate risks and respond to emerging priorities. Excellent communication skills, capable of engaging senior, technical, and non-technical audiences. Experience with research and design thinking methods. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Job Title: Data Science Manager / Data Analyst Location: Leeds / Edinburgh Hybrid model: office twice a week Length of Contract: 6 Months (potential to extension) Salary: 70- 80k + 5% Bonus Join a collaborative team shaping the future of the modern workplace. As a Data Analyst , you'll transform data into insights that help improve how colleagues work, communicate, and collaborate. You'll partner across teams, explore new data sources, and build meaningful visualisations that drive smarter decisions. What you'll do: Extract and analyse data from multiple sources Build reports and dashboards (Power BI / Tableau) Identify trends, risks, and opportunities through data Present insights clearly to both technical and business audiences What we're looking for: Experience with Power BI or Tableau SQL /Python is good to have. Great communication and data storytelling abilities A curious mindset and passion for improving workplace experiences If you love turning data into action, we'd love to hear from you!
Nov 21, 2025
Contractor
Job Title: Data Science Manager / Data Analyst Location: Leeds / Edinburgh Hybrid model: office twice a week Length of Contract: 6 Months (potential to extension) Salary: 70- 80k + 5% Bonus Join a collaborative team shaping the future of the modern workplace. As a Data Analyst , you'll transform data into insights that help improve how colleagues work, communicate, and collaborate. You'll partner across teams, explore new data sources, and build meaningful visualisations that drive smarter decisions. What you'll do: Extract and analyse data from multiple sources Build reports and dashboards (Power BI / Tableau) Identify trends, risks, and opportunities through data Present insights clearly to both technical and business audiences What we're looking for: Experience with Power BI or Tableau SQL /Python is good to have. Great communication and data storytelling abilities A curious mindset and passion for improving workplace experiences If you love turning data into action, we'd love to hear from you!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Document Controller Nottingham / Hybrid 6 Month Contract Job Purpose To provide Document Control for complex multi-site Projects to ensure the delivery of compliant and traceable project documentation. Key Accountabilities To be the key interface with the Main Works Contractor's document controller(s) and systems to ensure all contractual documents are correctly administered in compliance with policies and procedures To prepare document transmittal notes and maintenance of all documents received and issued by the Project Team(s) To ensure all documents are reviewed and approved by relevant individuals / functions prior to issue and internal SLAs and contractual deadlines are met for the completion of document reviews and responses To ensure changes and the current revision status of documents are identified and remain legible and readily identifiable. To ensure documents of external origin are distributed to correct individuals and/or departments in correct time scales in line with contractual obligations. To ensure all documentation generated across the project life cycle is controlled, traceable and the issue status recorded to ensure an adequate audit trail. Produce simple MI and reports for management on overdue workflows and document volumes to prompt compliance and continuous improvement To ensure there is no unintended use of obsolete documents and apply suitable identification if they are to be retained for any purpose. To log, distribute promptly and keep updated various instructions from consultants, clients, project managers etc. Establish and maintain a Request for Information system, providing reports to the Project Team. Provide guidance to Project Teams on the operation and functionality of the document control system and source training, technical and procedural support for all users. Thoroughly police the procedures and standards defined in the project's protocols and procedures. Review all comments made on documents to ensure that they have been added electronically and form part of the audit history Knowledge, Experience & Technical Knowhow Experience of computer literacy in the use and application of standard MS applications, in particular Excel, PowerPoint and Word and SharePoint Extensive experience in the use of Common Data Environments (CDE) and/or collaboration software for document control such as SharePoint online, Autodesk etc Experience of project delivery and using naming conventions and metadata in Document Control Awareness of Construction contract environment, including contractual terms of conditions and processes Experience of working across teams and building relationships and working closely with project delivery teams Experience of managing formal documentation control, including process flow and knowledge to ISO 19650 BIM Experience and Knowledge of project handover records and CDM Health & Safety file requirements Experience in creating a culture of continuous improvement through the use of systems and procedures Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Document Controller Nottingham / Hybrid 6 Month Contract Job Purpose To provide Document Control for complex multi-site Projects to ensure the delivery of compliant and traceable project documentation. Key Accountabilities To be the key interface with the Main Works Contractor's document controller(s) and systems to ensure all contractual documents are correctly administered in compliance with policies and procedures To prepare document transmittal notes and maintenance of all documents received and issued by the Project Team(s) To ensure all documents are reviewed and approved by relevant individuals / functions prior to issue and internal SLAs and contractual deadlines are met for the completion of document reviews and responses To ensure changes and the current revision status of documents are identified and remain legible and readily identifiable. To ensure documents of external origin are distributed to correct individuals and/or departments in correct time scales in line with contractual obligations. To ensure all documentation generated across the project life cycle is controlled, traceable and the issue status recorded to ensure an adequate audit trail. Produce simple MI and reports for management on overdue workflows and document volumes to prompt compliance and continuous improvement To ensure there is no unintended use of obsolete documents and apply suitable identification if they are to be retained for any purpose. To log, distribute promptly and keep updated various instructions from consultants, clients, project managers etc. Establish and maintain a Request for Information system, providing reports to the Project Team. Provide guidance to Project Teams on the operation and functionality of the document control system and source training, technical and procedural support for all users. Thoroughly police the procedures and standards defined in the project's protocols and procedures. Review all comments made on documents to ensure that they have been added electronically and form part of the audit history Knowledge, Experience & Technical Knowhow Experience of computer literacy in the use and application of standard MS applications, in particular Excel, PowerPoint and Word and SharePoint Extensive experience in the use of Common Data Environments (CDE) and/or collaboration software for document control such as SharePoint online, Autodesk etc Experience of project delivery and using naming conventions and metadata in Document Control Awareness of Construction contract environment, including contractual terms of conditions and processes Experience of working across teams and building relationships and working closely with project delivery teams Experience of managing formal documentation control, including process flow and knowledge to ISO 19650 BIM Experience and Knowledge of project handover records and CDM Health & Safety file requirements Experience in creating a culture of continuous improvement through the use of systems and procedures Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: Lead Customer Journey Manager (Business Analyst) Location: Leeds (Hybrid - 2 days in the office per week) Rate: Up to 600 per day (Umbrella) Contract Duration: 6 months with potential for extension Join Our Change Delivery Team! Are you ready to make a significant impact in the world of customer experience? An exciting opportunity awaits you as a Customer Journey Manager within our Modern Workplace Platform! If you're passionate about enhancing user experiences and driving continuous improvement, we want to hear from you! About Us: Our Modern Workplace is at the forefront of providing cutting-edge tools and technology to our colleagues. We pride ourselves on understanding their unique needs, ensuring we deliver a first-class user experience and IT support. As part of our Change Delivery Team, you will play a pivotal role in shaping the customer journey and ensuring that our colleagues have the best experience possible. What You'll Do: As the Lead Customer Journey Manager, your responsibilities will include: Understanding Customer Journeys: Dive deep into the end-to-end customer journey, identifying pain points and opportunities for improvement. Creating Customer Journeys and Process Maps: Lead the design and documentation of customer journeys that reflect our commitment to excellence. Integrating Insights: Gather insights from various data sources and systems to enhance our understanding of customer journeys. Evaluating Effectiveness: Continuously assess the effectiveness of our journeys from both customer and business perspectives. Building Alignment: Foster collaboration across cross-functional teams, ensuring everyone is aligned to deliver an exceptional customer experience. Skills We're Looking For: To thrive in this role, you should possess: Collaboration Skills: Excellent stakeholder management and storytelling abilities. A background in financial services is a plus! Agile Methodologies: Proficiency in JIRA and Confluence to manage projects effectively. Technical Proficiency: Strong skills in Excel (basic formulas) and Power BI, along with experience in customer journey mapping (e.g., Figma) and business process modelling (e.g., Visio). Problem-Solving Aptitude: A knack for problem-solving, with knowledge of the Platform Change Framework (PCF) to drive success. Why Join Us? Impactful Work: Shape the customer experience and contribute to meaningful change. Collaborative Environment: Work alongside passionate professionals who are dedicated to excellence. Flexible Work Options: Enjoy a hybrid work model that promotes work-life balance. If you're ready to take the lead in enhancing customer journeys and making a real difference, we want to hear from you! How to Apply: Interested candidates are encouraged to submit their CV and a brief cover letter outlining their relevant experience. Join us on this exciting journey and help us create exceptional experiences for our colleagues! Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Job Title: Lead Customer Journey Manager (Business Analyst) Location: Leeds (Hybrid - 2 days in the office per week) Rate: Up to 600 per day (Umbrella) Contract Duration: 6 months with potential for extension Join Our Change Delivery Team! Are you ready to make a significant impact in the world of customer experience? An exciting opportunity awaits you as a Customer Journey Manager within our Modern Workplace Platform! If you're passionate about enhancing user experiences and driving continuous improvement, we want to hear from you! About Us: Our Modern Workplace is at the forefront of providing cutting-edge tools and technology to our colleagues. We pride ourselves on understanding their unique needs, ensuring we deliver a first-class user experience and IT support. As part of our Change Delivery Team, you will play a pivotal role in shaping the customer journey and ensuring that our colleagues have the best experience possible. What You'll Do: As the Lead Customer Journey Manager, your responsibilities will include: Understanding Customer Journeys: Dive deep into the end-to-end customer journey, identifying pain points and opportunities for improvement. Creating Customer Journeys and Process Maps: Lead the design and documentation of customer journeys that reflect our commitment to excellence. Integrating Insights: Gather insights from various data sources and systems to enhance our understanding of customer journeys. Evaluating Effectiveness: Continuously assess the effectiveness of our journeys from both customer and business perspectives. Building Alignment: Foster collaboration across cross-functional teams, ensuring everyone is aligned to deliver an exceptional customer experience. Skills We're Looking For: To thrive in this role, you should possess: Collaboration Skills: Excellent stakeholder management and storytelling abilities. A background in financial services is a plus! Agile Methodologies: Proficiency in JIRA and Confluence to manage projects effectively. Technical Proficiency: Strong skills in Excel (basic formulas) and Power BI, along with experience in customer journey mapping (e.g., Figma) and business process modelling (e.g., Visio). Problem-Solving Aptitude: A knack for problem-solving, with knowledge of the Platform Change Framework (PCF) to drive success. Why Join Us? Impactful Work: Shape the customer experience and contribute to meaningful change. Collaborative Environment: Work alongside passionate professionals who are dedicated to excellence. Flexible Work Options: Enjoy a hybrid work model that promotes work-life balance. If you're ready to take the lead in enhancing customer journeys and making a real difference, we want to hear from you! How to Apply: Interested candidates are encouraged to submit their CV and a brief cover letter outlining their relevant experience. Join us on this exciting journey and help us create exceptional experiences for our colleagues! Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Do you have a Design Agency background? Join Our Team as a Project Manager! Are you ready to take the next step in your career? Our client, a leading organization in the retail industry, is on the lookout for a dynamic and enthusiastic Product Development Project Manager to join their Fresh Foods team! This is an exciting opportunity to contribute to innovative product development and make a tangible impact in a fast-paced environment. Role: Product Development Project Manager Duration: 12 Months Location: Welwyn Garden City (3 Days in Office) Rate: 57,000 - 60,000 What You'll Do: As the Product Development Project Manager, you will play a pivotal role in driving projects from start to finish. Your responsibilities will include: Supporting Product Plans: Collaborate with your team to create achievable product plans, ensuring capacity and deliverables are on point from day one. Coordinating Teams : Work closely with the product development and design teams, managing capacities and processes to ensure that all projects are delivered as promised. Managing Systems: Oversee the MPD system, keeping projects updated and contributing to its continual improvement. Governance: Ensure projects adhere to critical paths and budgets, sharing risks and escalating concerns with solutions in hand. Meeting Management: Organize diaries for milestones, write clear minutes, and ensure actions are completed. Stakeholder Engagement: Attend NWT meetings to align key stakeholders on all live and upcoming projects. Design Support: Assist the design team in managing designs and collating necessary briefs. Training and Mentoring : Provide guidance on the milestone process for new starters or those needing extra support. Who You'll Work With: You'll collaborate with a variety of teams, including Product Development, Buying, Technical, Brand, Design, and Suppliers. Your role will be key in ensuring everyone is aligned and working towards common goals! What We're Looking For: To thrive in this role, you should possess: Must have: Experience in a Design Agency background. Excellent Project Management Skills: Proven track record of managing projects in a fast-paced environment, preferably in the food industry. Strong Organizational Abilities : Highly organized and efficient, with the capability to prioritize tasks effectively. Outstanding Communication Skills : A knack for conveying complex information clearly, both verbally and in writing. Stakeholder Management Expertise: Exceptional influencing skills to engage various stakeholders. A Positive Mindset: A proactive, solutions-focused attitude that drives results. Why Join Us? This is your chance to become part of a vibrant team where your contributions will be valued and recognized. You'll have the opportunity to develop your skills in a supportive environment and play a crucial role in shaping the future of fresh foods in retail. Ready to Apply? If you're excited about this opportunity and meet the qualifications, we want to hear from you! Join our client in their mission to deliver exceptional products and take your career to new heights. Apply today and let's create something amazing together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Do you have a Design Agency background? Join Our Team as a Project Manager! Are you ready to take the next step in your career? Our client, a leading organization in the retail industry, is on the lookout for a dynamic and enthusiastic Product Development Project Manager to join their Fresh Foods team! This is an exciting opportunity to contribute to innovative product development and make a tangible impact in a fast-paced environment. Role: Product Development Project Manager Duration: 12 Months Location: Welwyn Garden City (3 Days in Office) Rate: 57,000 - 60,000 What You'll Do: As the Product Development Project Manager, you will play a pivotal role in driving projects from start to finish. Your responsibilities will include: Supporting Product Plans: Collaborate with your team to create achievable product plans, ensuring capacity and deliverables are on point from day one. Coordinating Teams : Work closely with the product development and design teams, managing capacities and processes to ensure that all projects are delivered as promised. Managing Systems: Oversee the MPD system, keeping projects updated and contributing to its continual improvement. Governance: Ensure projects adhere to critical paths and budgets, sharing risks and escalating concerns with solutions in hand. Meeting Management: Organize diaries for milestones, write clear minutes, and ensure actions are completed. Stakeholder Engagement: Attend NWT meetings to align key stakeholders on all live and upcoming projects. Design Support: Assist the design team in managing designs and collating necessary briefs. Training and Mentoring : Provide guidance on the milestone process for new starters or those needing extra support. Who You'll Work With: You'll collaborate with a variety of teams, including Product Development, Buying, Technical, Brand, Design, and Suppliers. Your role will be key in ensuring everyone is aligned and working towards common goals! What We're Looking For: To thrive in this role, you should possess: Must have: Experience in a Design Agency background. Excellent Project Management Skills: Proven track record of managing projects in a fast-paced environment, preferably in the food industry. Strong Organizational Abilities : Highly organized and efficient, with the capability to prioritize tasks effectively. Outstanding Communication Skills : A knack for conveying complex information clearly, both verbally and in writing. Stakeholder Management Expertise: Exceptional influencing skills to engage various stakeholders. A Positive Mindset: A proactive, solutions-focused attitude that drives results. Why Join Us? This is your chance to become part of a vibrant team where your contributions will be valued and recognized. You'll have the opportunity to develop your skills in a supportive environment and play a crucial role in shaping the future of fresh foods in retail. Ready to Apply? If you're excited about this opportunity and meet the qualifications, we want to hear from you! Join our client in their mission to deliver exceptional products and take your career to new heights. Apply today and let's create something amazing together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
About the Role Join a dynamic Treasury team in a fast-paced environment where accuracy and deadlines matter. This role involves managing daily cash reconciliations, maintaining client cash flows, and supporting trade settlements. You'll work closely with the Client Service Manager and gain exposure to core Treasury operations, with the potential to transition from temporary to permanent employment. What You'll Do Perform daily cash reconciliations and ensure data accuracy before submission. Update and maintain client cash flows in line with SLA requirements. Book foreign exchange and trades for settlement. Monitor trade settlements using internal systems and resolve discrepancies. Collaborate with teams to maintain reporting accuracy. Support client-facing activities and operational delivery. What We're Looking For Strong Excel skills (formulas, data manipulation). Comfortable working with numbers and financial data. Highly organised, deadline-focused, and proactive. A finance-related qualification or relevant experience in financial services. Familiarity with Solvas, IMS, or GSP systems is a plus. Interest in digital tools and AI is welcomed. Work Environment Office-based 4 days per week (non-negotiable). Not a standard 9-5 role - peak periods may require extended hours. Competitive pay for commitment and reliability. Why Join Us? Opportunity to build a career in Treasury or broader financial services. Supportive team environment that values accuracy and accountability. Clear pathway to permanent employment for high performers.
Nov 21, 2025
Contractor
About the Role Join a dynamic Treasury team in a fast-paced environment where accuracy and deadlines matter. This role involves managing daily cash reconciliations, maintaining client cash flows, and supporting trade settlements. You'll work closely with the Client Service Manager and gain exposure to core Treasury operations, with the potential to transition from temporary to permanent employment. What You'll Do Perform daily cash reconciliations and ensure data accuracy before submission. Update and maintain client cash flows in line with SLA requirements. Book foreign exchange and trades for settlement. Monitor trade settlements using internal systems and resolve discrepancies. Collaborate with teams to maintain reporting accuracy. Support client-facing activities and operational delivery. What We're Looking For Strong Excel skills (formulas, data manipulation). Comfortable working with numbers and financial data. Highly organised, deadline-focused, and proactive. A finance-related qualification or relevant experience in financial services. Familiarity with Solvas, IMS, or GSP systems is a plus. Interest in digital tools and AI is welcomed. Work Environment Office-based 4 days per week (non-negotiable). Not a standard 9-5 role - peak periods may require extended hours. Competitive pay for commitment and reliability. Why Join Us? Opportunity to build a career in Treasury or broader financial services. Supportive team environment that values accuracy and accountability. Clear pathway to permanent employment for high performers.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role: SDE II Duration: 6 Months Location: Welwyn Garden City (2-3 Days in Office) Rate: 700 inside umbrella Are you ready to take your technical skills to the next level? Our client is seeking a talented Software Development Engineer II (SDE II) to join their dynamic team! If you're passionate about enhancing customer experiences through innovative technology, this is the opportunity for you! Role Summary: As an SDE II, you will be at the forefront of technical configuration and optimization for Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This pivotal role supports marketing, product, and IT teams in designing, testing, and maintaining customer journeys while ensuring platform stability and performance. Note that campaign setup and management are handled by our dedicated Marketing Production and Targeting teams. Key Responsibilities: Platform Administration & Configuration: - Administer and configure AEP and AJO environments, including schemas, identities, and namespaces. - Collaborate with the targeting team to set up journey entry conditions based on events and external triggers. Data & Identity Management: - Work closely with data engineers to align XDM schemas and enrich profiles. - Ensure seamless ingestion and stitching of identity data for a unified customer view. - Monitor data flows and troubleshoot ingestion issues via APIs, SDKs, and connectors. Integration & Activation: - Manage integration between AEP/AJO, Adobe RTCDP, Offer Decisioning, and Analytics. - Handle webhook endpoints and real-time triggers for external system interactions. Monitoring & Optimization: - Utilize journey testing and monitoring tools to maintain quality and performance. - Conduct audits and collaborate with the targeting team to implement improvements for campaign efficiency. - Keep comprehensive platform documentation and change logs. Required Skills & Experience: Extensive hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer. Strong understanding of marketing automation and customer journey orchestration. Proficiency in data modelling, XDM schemas, and identity resolution. Experience with REST APIs, JSON, and data formats like Parquet. Familiarity with Adobe Experience Cloud tools (Target, Analytics, Campaign). Scripting experience in JavaScript, Python, or Node.js is a plus. Experience with CDP platforms (e.g., Segment, Tealium, ActionIQ) is beneficial. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. Adobe certifications in AEP or AJO are highly desirable. Excellent communication and stakeholder management skills. Preferred Attributes: Analytical mindset with keen attention to detail. Ability to work cross-functionally with marketing, IT, and data teams. Proactive problem-solver with a passion for digital experience optimization. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Role: SDE II Duration: 6 Months Location: Welwyn Garden City (2-3 Days in Office) Rate: 700 inside umbrella Are you ready to take your technical skills to the next level? Our client is seeking a talented Software Development Engineer II (SDE II) to join their dynamic team! If you're passionate about enhancing customer experiences through innovative technology, this is the opportunity for you! Role Summary: As an SDE II, you will be at the forefront of technical configuration and optimization for Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This pivotal role supports marketing, product, and IT teams in designing, testing, and maintaining customer journeys while ensuring platform stability and performance. Note that campaign setup and management are handled by our dedicated Marketing Production and Targeting teams. Key Responsibilities: Platform Administration & Configuration: - Administer and configure AEP and AJO environments, including schemas, identities, and namespaces. - Collaborate with the targeting team to set up journey entry conditions based on events and external triggers. Data & Identity Management: - Work closely with data engineers to align XDM schemas and enrich profiles. - Ensure seamless ingestion and stitching of identity data for a unified customer view. - Monitor data flows and troubleshoot ingestion issues via APIs, SDKs, and connectors. Integration & Activation: - Manage integration between AEP/AJO, Adobe RTCDP, Offer Decisioning, and Analytics. - Handle webhook endpoints and real-time triggers for external system interactions. Monitoring & Optimization: - Utilize journey testing and monitoring tools to maintain quality and performance. - Conduct audits and collaborate with the targeting team to implement improvements for campaign efficiency. - Keep comprehensive platform documentation and change logs. Required Skills & Experience: Extensive hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer. Strong understanding of marketing automation and customer journey orchestration. Proficiency in data modelling, XDM schemas, and identity resolution. Experience with REST APIs, JSON, and data formats like Parquet. Familiarity with Adobe Experience Cloud tools (Target, Analytics, Campaign). Scripting experience in JavaScript, Python, or Node.js is a plus. Experience with CDP platforms (e.g., Segment, Tealium, ActionIQ) is beneficial. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. Adobe certifications in AEP or AJO are highly desirable. Excellent communication and stakeholder management skills. Preferred Attributes: Analytical mindset with keen attention to detail. Ability to work cross-functionally with marketing, IT, and data teams. Proactive problem-solver with a passion for digital experience optimization. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : C# Developer Contract : Initial 6-Month Contract Location : London - 3 days a week in office Rate : 415 Are you a passionate C# Developer looking to make an impact in a dynamic organization? We have an exciting opportunity for you to join our client's team, where you will develop and support cutting-edge BI Business applications using the MS .NET platform. If you thrive on challenges and enjoy collaborating with various teams, we want to hear from you! What You'll Do: As a C# Developer, you will play a key role in the development and support of essential business applications. Your main responsibilities will include: Understanding Business Needs: Engage with stakeholders to gather and analyze business requirements. Application Design & Development: Design and program applications using Visual C#.NET, interfacing with Oracle and SQL Server databases. Quality Assurance: Conduct unit testing and ensure quality at every stage of development. Support Existing Applications: Provide ongoing support for current C# and .NET applications, ensuring optimal functionality. Collaboration: Work closely with the IT department to maintain the environments where applications run. Additional Responsibilities: Define necessary database objects and liaise with SQL and Oracle Database Administrators in London and New York. Create scripts for T-SQL (SQL Server) and PL/SQL (Oracle) to facilitate data analysis. Support the setup of system distribution methods for Citrix and application servers. Troubleshoot JRIE systems during outages and implement effective solutions. Maintain adherence to the Development Teams' Change Management Control procedures. Stay updated with the latest versions of MS .NET Framework and Visual .NET platforms. Who You Are: Proficient in C# and the .NET framework, with a strong understanding of database management (SQL Server & Oracle). A problem-solver who enjoys tackling challenges and finding innovative solutions. A team player who communicates effectively with both technical and non-technical stakeholders. Willing to provide occasional out-of-hours support, as needed. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 21, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title : C# Developer Contract : Initial 6-Month Contract Location : London - 3 days a week in office Rate : 415 Are you a passionate C# Developer looking to make an impact in a dynamic organization? We have an exciting opportunity for you to join our client's team, where you will develop and support cutting-edge BI Business applications using the MS .NET platform. If you thrive on challenges and enjoy collaborating with various teams, we want to hear from you! What You'll Do: As a C# Developer, you will play a key role in the development and support of essential business applications. Your main responsibilities will include: Understanding Business Needs: Engage with stakeholders to gather and analyze business requirements. Application Design & Development: Design and program applications using Visual C#.NET, interfacing with Oracle and SQL Server databases. Quality Assurance: Conduct unit testing and ensure quality at every stage of development. Support Existing Applications: Provide ongoing support for current C# and .NET applications, ensuring optimal functionality. Collaboration: Work closely with the IT department to maintain the environments where applications run. Additional Responsibilities: Define necessary database objects and liaise with SQL and Oracle Database Administrators in London and New York. Create scripts for T-SQL (SQL Server) and PL/SQL (Oracle) to facilitate data analysis. Support the setup of system distribution methods for Citrix and application servers. Troubleshoot JRIE systems during outages and implement effective solutions. Maintain adherence to the Development Teams' Change Management Control procedures. Stay updated with the latest versions of MS .NET Framework and Visual .NET platforms. Who You Are: Proficient in C# and the .NET framework, with a strong understanding of database management (SQL Server & Oracle). A problem-solver who enjoys tackling challenges and finding innovative solutions. A team player who communicates effectively with both technical and non-technical stakeholders. Willing to provide occasional out-of-hours support, as needed. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to be part of an exciting transformation in the retail industry? Our client is seeking a Technical Programme Manager to join their dynamic team. This is your chance to drive innovation and enhance the colleague experience through cutting-edge technology! Role: Technical Programme Manager Duration: 12 Months Location: Welwyn Garden City (3 Days in Office) Rate: 650 pd (umbrella) About the Organization Our client is committed to becoming every customer's favourite way to shop, whether they're at home, on the go, or anywhere in the world. They are dedicated to inspiring customers and continuously improving how they provide services. With a strong focus on the best tools and technology, they aim to be a world leader in retail. The Role: What You'll Do As a Technical Programme Manager for the Colleague Experience Platform, you will play a pivotal role in enhancing the My Tesco app and migrating key communications to this platform. You will manage complex enhancements and high-profile initiatives, collaborating with both internal teams and third-party partners. Here's what you'll be responsible for: Deliver complex programmes that align with key business priorities while navigating technical risks. Initiate and shape programmes, even in ambiguous environments. Create and track detailed plans to achieve programme goals, including technical implementation. Understand and manage trade-offs in software delivery, ensuring the best solutions are reached. Identify potential risks and issues, facilitating discussions and managing escalations. Grasp technical architectures to foresee impacts on dependencies and timelines. Collaborate with Product and Engineering teams to define budgetary needs. Build and maintain strong relationships with suppliers and external stakeholders. Key Skills and Experience To excel in this role, you should possess: A proven track record in delivering technology and infrastructure projects across diverse teams and geographies. Exceptional relationship-building skills, with the ability to influence senior management and leadership teams. Strong project, stakeholder, and programme management expertise. Excellent communication and influencing skills that inspire collaboration and consensus. Why Join Us? This is more than just a job - it's a chance to make a real impact in the retail sector! You'll be at the forefront of technology transformation, working with a passionate team dedicated to enhancing colleague experiences. If you are enthusiastic about driving change and excited to take on new challenges, we want to hear from you! Apply Now! If you're ready to embark on this exciting journey and meet the qualifications above, we encourage you to apply today! Join us in shaping the future of retail and making a difference for colleagues everywhere. Don't miss this opportunity to be part of a vibrant team that values innovation, collaboration, and excellence! Your future starts here. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Nov 21, 2025
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to be part of an exciting transformation in the retail industry? Our client is seeking a Technical Programme Manager to join their dynamic team. This is your chance to drive innovation and enhance the colleague experience through cutting-edge technology! Role: Technical Programme Manager Duration: 12 Months Location: Welwyn Garden City (3 Days in Office) Rate: 650 pd (umbrella) About the Organization Our client is committed to becoming every customer's favourite way to shop, whether they're at home, on the go, or anywhere in the world. They are dedicated to inspiring customers and continuously improving how they provide services. With a strong focus on the best tools and technology, they aim to be a world leader in retail. The Role: What You'll Do As a Technical Programme Manager for the Colleague Experience Platform, you will play a pivotal role in enhancing the My Tesco app and migrating key communications to this platform. You will manage complex enhancements and high-profile initiatives, collaborating with both internal teams and third-party partners. Here's what you'll be responsible for: Deliver complex programmes that align with key business priorities while navigating technical risks. Initiate and shape programmes, even in ambiguous environments. Create and track detailed plans to achieve programme goals, including technical implementation. Understand and manage trade-offs in software delivery, ensuring the best solutions are reached. Identify potential risks and issues, facilitating discussions and managing escalations. Grasp technical architectures to foresee impacts on dependencies and timelines. Collaborate with Product and Engineering teams to define budgetary needs. Build and maintain strong relationships with suppliers and external stakeholders. Key Skills and Experience To excel in this role, you should possess: A proven track record in delivering technology and infrastructure projects across diverse teams and geographies. Exceptional relationship-building skills, with the ability to influence senior management and leadership teams. Strong project, stakeholder, and programme management expertise. Excellent communication and influencing skills that inspire collaboration and consensus. Why Join Us? This is more than just a job - it's a chance to make a real impact in the retail sector! You'll be at the forefront of technology transformation, working with a passionate team dedicated to enhancing colleague experiences. If you are enthusiastic about driving change and excited to take on new challenges, we want to hear from you! Apply Now! If you're ready to embark on this exciting journey and meet the qualifications above, we encourage you to apply today! Join us in shaping the future of retail and making a difference for colleagues everywhere. Don't miss this opportunity to be part of a vibrant team that values innovation, collaboration, and excellence! Your future starts here. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.