Pontoon

Data Analyst 6 Month FTC Home Based (Ocasional site visits in Bristol) Are you passionate about data and ready to make a significant impact? If so, we have the perfect opportunity for you! We are seeking a detail-oriented and enthusiastic Data Analyst to join our team for a 6-month home-based position. In this role, you will play a crucial part in managing and analyzing HR data, ensuring that our organization makes informed decisions based on accurate insights. What You Will Do : Engage with Stakeholders: Collaborate with business stakeholders to identify gaps, inconsistencies, and missing information within key HR data sets. Data Management: Collect, validate, and accurately enter employee and organizational data into our HR system, adhering to defined data standards. Data Cleansing: Perform essential data cleansing activities, correcting errors, resolving duplicates, and standardizing information to enhance data quality. Maintain Accuracy: Exhibit strong attention to detail to ensure data accuracy, completeness, and confidentiality at all times. Provide Updates: Regularly communicate progress and highlight data quality issues or risks to relevant stakeholders. Your Skills : Proficient in data analysis and management techniques to ensure data integrity. Strong attention to detail, crucial for maintaining accuracy and confidentiality in data handling. Effective engagement with stakeholders to identify and resolve data inconsistencies. Experience in performing data cleansing activities to improve overall data quality. Capability to provide clear and concise progress updates to stakeholders. Why Join Us? Flexibility: Enjoy the convenience of working from home while being part of a dynamic team. Impactful Work: Your efforts will directly contribute to the organization's decision-making processes. Professional Growth: Enhance your skills in a supportive environment that values precision and confidentiality. If you are ready to take on the challenge of ensuring data integrity and helping our organization thrive, we want to hear from you! Bring your expertise and enthusiasm to our team and help us shape the future through reliable data insights. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.

Mobile Engineer (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley/Hybrid (3 day per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The Corporate Mobile organization forms part of Employee Experience Technology (EET) and is responsible for the Bank's Mobile strategy, managing a portfolio of mobile products and services including mobile applications for over 80,000 employees and devices globally. The role requires a collegial yet assertive approach when working among, coordinating with but ultimately ensuring compliance of all Architecture, Engineering and Operational standards. The person will be part of an amazing engineering team who have responsibility for engineering activities on our current global mobile platform as well as future state deliverables working with multiple technologies, reporting to a Senior Mobile Engineer within the team. Key Responsibilities: Application configuration and engineering of our existing platform with a strategic view on our future state Deliver an amazing employee experience of our products and services, with an automation first mindset Liaison with Global Information Security, Operations, Product, Engineering, Architecture and Vendors to deliver robust mobile platforms and solutions Management of technical input into Book of Work Entries Development of high and low level designs to meet bank requirements and security demands Execution of testing and validation in lower level environments Continual ownership for the accuracy and completeness of all technical documentation Represent technical requirements for the deployment of new services Participate in regular requirements meetings to groom backlog and agree feature releases Provide best practice application engineering framework and architecture to ensure performant and functional mobile solutions Skills & Experience: Experience of engineering activities on Blackberry UEM / Intune environment Experience of working with application signing teams to publish mobile applications Policy structure and management via MDM for enterprise grade mobile solutions Experience of both Apple and Android Enterprise Management technology (Apple Business Manager / KNOX / Google ZT Experience of Mobile Threat Defence technology Experience of Cloud technology in support of mobile solutions (Azure / AWS) Automation experience with powershell, python or other solutions ITIL process knowledge Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: Associate Account Manager Location: Warwick (1 day per week) Contract Type: Initial 6 months Join Us in Powering the Future! Are you ready to make a significant impact in the energy sector? Our client, a leading organization in high voltage transmission, is on the lookout for an enthusiastic and dedicated Relationship Manager. This pivotal role connects customers to the transmission system in England and Wales and plays a key part in realizing the UK's net zero ambitions. If you thrive on building relationships and guiding customers through processes, we want to hear from you! About the Role In this dynamic position, you'll serve as the first point of contact for customers looking to connect to our transmission network. Your role is crucial in guiding them through complex connection journeys, ensuring their needs are understood and met throughout the process. What You'll Be Doing : Build and Maintain Relationships: Forge strong connections with customers through proactive engagement. Lifecycle Support: Guide customers through the connections lifecycle, keeping them informed at every stage. Query Management: Log, manage, and resolve customer queries and complaints promptly. Data Management: Capture accurate customer data and insights in the CRM system. Data Quality Champion: Act as a champion for CRM data quality and customer pipeline accuracy. Clear Communication: Explain TOCO requirements in a straightforward and customer-friendly manner. What We're Looking For : Proven experience managing multiple customer or stakeholder relationships. Strong communication and influencing skills. Commercial awareness and negotiation capability. Ability to handle multiple priorities in a fast-paced environment. Experience in relationship or account management is desirable. Familiarity with CRM systems like Salesforce is a plus. Why Join Us? By joining our client, you will : Work on nationally significant infrastructure projects. Gain exposure to major customers and regulatory stakeholders. Play a direct role in delivering a cleaner, more resilient energy system for the UK. If you're ready to take your career to the next level and make a real difference in the energy sector, apply today! Join us in our mission to empower a sustainable future. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Job Title: Authoritative Data Sourcing and Lineage Lead Join Our Dynamic Team! Are you passionate about data governance and eager to drive change in an innovative environment? Our client is seeking an enthusiastic Authoritative Data Sourcing and Lineage Lead to take charge of shaping their approach to trusted data sourcing and end-to-end data traceability. If you're ready to make a significant impact with your expertise, we want to hear from you! Salary: 55,000 - 65,000 Duration: Perm Location: Wokingham (with some travel to Warwick, will be expensed) Working Pattern: Hybrid, 1 day per week (not every week) 37.00 Mon - Fri Start date: ASAP Key Responsibilities: Governance & Operating Model: Lead the development and enforcement of authoritative data sourcing and data lineage governance processes. Champion certified authoritative data sources and promoted adherence to lineage standards to ensure reliable, auditable, and trusted data foundations. Delivery & Execution: Manage the ADS and DL workplan, prioritizing backlogs and delivery milestones with data owners and stakeholders to ensure effective execution. External Data Sourcing & Procurement: Spearhead external data sourcing and procurement processes, collaborating with Procurement, Architecture, Data Owners, and other key stakeholders. Technical Leadership: Oversee ADS and DL initiatives, providing quality assurance to ensure alignment with governance standards and policies. Stakeholder Management: Act as the primary contact for data owners, product owners, and compliance teams. Champion the value of ADS and DL practices, ensuring consistent adoption across the organization. Team Capability Building: Provide training and support to team members and business users on authoritative data sources, guiding teams in understanding lineage processes and quality expectations. Essential Skills & Experience: Proven ability to manage the workplan and roadmap for ADS and DL, aligning initiatives with strategic business objectives. Deep understanding of data governance frameworks and stewardship processes. Experience driving ADS and DL initiatives with cross-functional teams. Demonstrated expertise in data integration, data flows, and architecture design. Excellent communication skills to articulate data decisions to both technical and non-technical audiences. Proficiency with Data Lineage tools and platforms such as Informatica, IBM InfoSphere, or similar technologies. Strong analytical and problem-solving abilities to identify issues and develop effective solutions. Why Join Us? This is a fantastic opportunity to lead critical data initiatives and work with a talented team dedicated to excellence in data governance. You will play a pivotal role in ensuring our client's data is credible, traceable, and in line with regulatory expectations. Ready to Make an Impact? If you're excited about shaping the future of data governance and have the skills to drive authoritative data sourcing and lineage, we want to hear from you! Apply today to embark on this rewarding journey with us! Hiring Manager: Gaihua Fu, Data Provenance Manager Join us in transforming the world of data! Your expertise could be the key to our success. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Operational Risk Analyst - Global Markets Location: Chester Hybrid - 3 days on site, 2 days remote Contract: 6 Months 475 a day via Umbrella Company About the Role We are seeking a Risk Analyst to join the Markets Onboarding and Data, Derivatives, and Enablement (MODE) Operations team within Global Markets Operations (GMO) , on behalf of our high-profile banking client! In this role, you will support operational risk management by assisting the team in identifying, assessing, and mitigating risks, maintaining controls, and supporting audits and regulatory engagements. You'll gain hands-on experience in a dynamic global markets environment and work closely with senior stakeholders to strengthen risk frameworks . What You'll Do Support the MODE Risk team in day-to-day risk monitoring and control activities Assist with audit preparation, regulatory assessments, and remediation planning Maintain the Single Process Inventory (SPI) framework and contribute to process governance Help produce risk reports, issue logs, and root cause analyses Collaborate with Audit, Compliance, and Operational Risk partners on emerging themes Ensure timely identification and escalation of operational risks Who We're Looking For Investment Banking experience. Operationally minded and analytical with strong attention to detail Some experience in financial services, operational risk, or global markets support functions Excellent communication skills and ability to work with senior stakeholders Organised, proactive, and able to manage multiple priorities in a fast-paced environment Team player who is eager to learn and develop in risk and operations If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 72 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Product Owner Location: Home based (With occasional travel to Bristol) Contract Type: 6 months - possibility for extension About the Role We're looking for a Product Owner to help shape and deliver digital products that make a real difference to customers' everyday lives. Working within the utilities sector, you'll play a key role in improving how customers interact with essential services - from billing and account management to service requests and digital journeys. You'll take ownership of product delivery end-to-end, working with cross-functional teams to build reliable, user-focused solutions in a regulated environment. This is a great opportunity for someone who enjoys balancing customer needs, business goals, and operational realities - and wants to drive meaningful change in an industry that impacts millions. What You'll Be Doing Owning the product vision and roadmap for key digital products Managing and prioritising the product backlog to deliver maximum value Working closely with engineering, design, operations, and stakeholders across the business Leading Agile ceremonies (sprint planning, stand-ups, reviews) Translating complex business and regulatory requirements into clear, actionable user stories Driving improvements to customer journeys across digital platforms Using data and customer feedback to continuously optimise products Supporting product releases and ensuring smooth go-lives Identifying and managing risks, particularly in relation to service continuity and compliance What We're Looking For Experience working as a Product Owner in a digital environment Strong understanding of Agile ways of working (Scrum, Kanban) Ability to manage stakeholders and communicate effectively across technical and non-technical teams A customer-first mindset with a passion for improving user experience Confidence working in complex or regulated environments (utilities, energy, water, or similar is a plus) Strong prioritisation and decision-making skills Comfortable using data to inform product decisions Nice to Have Experience within the utilities or energy sector Knowledge of regulatory environments (e.g. Ofgem or similar bodies) Exposure to legacy system integration or large-scale transformation programmes Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Programme Lead - Ad Server Migration (12 Month FTC) Location: London (Brook Green) - Hybrid (3 days a week on site) About the Role We're looking for an experienced Programme Lead to deliver a business-critical ad server migration within a live, revenue-generating environment. This role is accountable for ensuring a zero-disruption transition of ad serving capabilities, protecting revenue, maintaining operational continuity, and setting up a scalable platform for future growth. You will act as the senior integrator across Technology, Product, Commercial and external partners, driving alignment, decision-making and delivery across a complex, high-stakes programme. What You'll Be Responsible For Programme Leadership & Delivery Own the end-to-end migration programme: scope, milestones, dependencies, risks, budget and outcomes Lead all phases: discovery, design, build, migration, testing, cutover and stabilisation Deliver a seamless transition with minimal commercial or operational disruption Stakeholder & Governance Management Act as the single accountable owner for senior stakeholders across Technology, Commercial, Operations, Finance, Legal and Marketing Establish and lead governance forums, including steering committees and risk escalation Provide clear, executive-level reporting on progress, risks and trade-offs Ad Tech & Platform Migration Partner with Product, Engineering and Architecture to migrate core ad serving capabilities (trafficking, targeting, reporting, billing) Oversee migration of campaigns, inventory, forecasting logic and integrations Ensure compliance with data privacy and regulatory requirements Commercial & Operational Readiness Prepare Sales, Ad Operations and Finance teams for the new platform Lead training, process redesign and operational transition Manage vendors, platforms and system integrators Risk, Quality & Change Management Identify and mitigate technical, commercial and operational risks Drive rigorous testing (UAT, parallel runs, revenue validation) Lead change management to ensure adoption and long-term success Cutover & Hypercare Define and execute cutover strategy, including go/no-go criteria and rollback plans Lead post-migration hypercare and rapid issue resolution Transition the platform cleanly into BAU with clear ownership and monitoring What Success Looks Like No material revenue loss or billing errors during migration Stable, fully functional ad serving platform post-cutover High confidence and adoption across commercial and operations teams Clear ownership, documentation and roadmap for ongoing optimisation What We're Looking For Essential Experience Proven track record delivering large-scale ad tech or media platform migrations Strong understanding of ad serving, trafficking, targeting, measurement, billing and reporting Experience leading complex, cross-functional programmes in revenue-critical environments Strong programme management discipline (planning, RAID, governance, exec reporting) Ability to influence and align senior stakeholders Highly Desirable Experience in retail media, publisher or marketplace environments Experience working with global vendors and system integrators Understanding of ad tech ecosystem integrations (e.g. DSPs, CDPs/DMPs, identity solutions) Leadership Profile Strategic thinker with strong execution focus Calm and decisive under pressure Commercially aware and outcome-driven Collaborative and highly influential across functions Pragmatic and hands-on when needed to unblock delivery The Challenge You'll be operating at the intersection of short-term commercial delivery and long-term platform strategy. This migration must be delivered in a live trading environment with zero tolerance for revenue disruption, while also contributing to the development of a scalable, future-ready retail media platform. Success in this role means holding these competing priorities together-driving immediate delivery while shaping a platform that supports long-term growth. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Please email me

Data Product Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a data enthusiast with a knack for product management? Do you thrive in dynamic environments and want to play a key role in transforming the utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join us in our mission to deliver exceptional data-driven products! What You'll Do: As a Data Product Manager, you'll be at the forefront of managing our data products through their entire lifecycle-from conception to delivery. Here's what you'll be responsible for: Product Management: - Champion our data products, ensuring they meet user needs and deliver financial benefits. - Manage the product backlog and coordinate trials and launches. - Adapt to changing user requirements and create transitioning plans. Data Management: - Develop and implement master data management processes. - Ensure consistency in data retrieval and analysis across the organization. Data Engineering & Visualisation: - Drive the development of data engineering solutions while adhering to security and compliance standards. - Lead innovative approaches for data visualisation to enhance understanding and storytelling. Data Science & Business Intelligence: - Apply analytical techniques to gain insights and predict behaviors that drive business value. - Manage business intelligence activities, ensuring robust and efficient processes. Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication, and presentation skills, with a strong understanding of agile methodologies and product development. Education: A degree in a relevant field (data, information systems, business) is essential; an MBA is a plus! Why Join Us? Impact: Be part of an innovative team that is shaping the future of the utilities industry through data. Growth: We foster a culture of continuous learning and professional development. Collaboration: Work with passionate individuals in a supportive and dynamic environment. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job title: Modern Workplace Solution Architect (M365) Location : Leeds / Edinburgh (2 days onsite) Daily Rate : 700 (Inside IR35) Contract Length : 6 months (with potential for extension) Working Pattern : Full Time The Role Are you ready to take your career to the next level? We're on the lookout for a passionate Modern Workplace Solution Architect to be a key player in a large-scale digital workplace programme! This is a hands-on architecture role where you'll design and enhance internal employee platforms within the Microsoft 365 environment. Forget being tied to just one project! You will dive into various initiatives that shape collaboration, identity, automation, and workplace technologies. What We're Looking For Must-Have Skills : Strong experience as a Solution Architect within Modern Workplace / M365 environments Proven experience in developing, designing, and testing enterprise solutions using Microsoft Endpoint Manager/Intune, Entra ID, Microsoft Defender for Endpoint, Office 365, and collaboration tools like Teams and Power Platform. Proven ability to design end-to-end solutions (documentation, diagrams, governance) Experience with Microsoft 365 (Teams, SharePoint, collaboration tools) Experience in Entra / Azure AD (identity & access management) Excellent stakeholder communication skills Experience with YAML pipelines for automation in Azure DevOps or GitHub Actions. Solid understanding of Continuous Integration and Continuous Delivery practises. Familiarity with modern security standards, including identity-driven security and zero trust. Knowledge of virtualization solutions across Azure, AWS, and Google Cloud Platform. Experience with Unified Endpoint Management Technologies (e.g., Microsoft Intune, JAMF). What You'll Be Working On Designing solutions across the Microsoft 365 ecosystem (Teams, SharePoint, collaboration tools) Identity & Access Management (Entra/Azure AD, external users, multi-tenant setups) Supporting Mergers & Acquisitions (M&A) integrations and tenant migrations Driving improvements in automation and infrastructure (Terraform, CI/CD pipelines) Exploring AI and modern workplace innovations (e.g., Copilot) Enhancing data visibility and observability across platforms Nice-to-Have Automation experience (PowerShell, Terraform, CI/CD) Exposure to Power Platform (Power Apps, Power Automate) Experience with data, monitoring, or observability tools Background in regulated environments (e.g., financial services) Why Join Us? Work on high-impact, enterprise-scale projects that make a difference! Gain exposure to a wide variety of technologies and initiatives. Have the opportunity to influence modern workplace strategy and design . Thrive in a collaborative, fast-moving Agile environment . Ready to make an impact? Join us in improving and building internal digital workplace systems within a Modern Workplace / M365 environment. Types of Projects You'll Engage With : Identity & Access : Securely managing external/guest user access and multi-tenant collaboration. Mergers & Acquisitions : Integrating new companies into systems and migrating users. Collaboration & Workplace Tools : Enhancing communication through Microsoft Teams and SharePoint. AI & Automation : Automating workflows and infrastructure with cutting-edge tools. Infrastructure & Workplace Tech : Managing Azure Virtual Desktop and device management. Data & Observability : Collecting insights and improving service visibility. If you're excited about shaping the future of the workplace with us, we want to hear from you! Apply today and embark on this exciting journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Advert: Data Operations Manager (Fixed Term Contract) Location: Warwick/Wokingham (Hybrid - 2 days onsite per week) Contract Length: 12 Months Daily Rate: 600 - 700 (Umbrella) Are you ready to make a significant impact in the energy sector? Our client, a leading organization in the National Energy System Operator (NESO), is seeking a passionate and skilled Data Operations Manager to lead their data governance initiatives. If you thrive in a dynamic environment and are excited about the role data plays in achieving a sustainable future, we want to hear from you! About the Role: As a Data Operations Manager, you will be at the forefront of operational effectiveness, guiding data governance planning and prioritization. Your expertise will help us harness trusted and accessible data to meet the UK's ambitious net zero target by 2030. Key Responsibilities: Data Governance Operations: - Lead and improve the data governance planning cycle. - Ensure effective prioritization of BAU and change initiatives. - Resolve cross-capability dependencies and escalate risks/issues effectively. Operational Reporting: - Define and develop KPIs and KCIs for the Data team. - Oversee reporting accuracy and consistency. - Coordinate Monthly Business Reviews and manage status updates and risks. Budget and Resource Management: - Manage team budget and vendor relationships. - Align data service requests with capability capacity. - Ensure onboarding of additional resources as needed. About You: We're looking for a visionary leader who is ready to drive our data governance initiatives forward! If you have a background in data management or a related field, and possess the following skills, we encourage you to apply: Requirements: Bachelor's degree in a data or technical field, or equivalent experience. Strong experience in program planning and management within a central data function. Proven ability to unify disparate workflows towards common objectives. Excellent communication skills, with the ability to convey complex information clearly. Experience with data management and protection capabilities is preferred. Preferred Qualifications: Certified ScrumMaster (CSM) PMI-ACP SAFe Agilist Agile PMP Why Join Us? This is a unique opportunity to lead a team that plays a crucial role in the UK's energy future. Enjoy the benefits of hybrid working, a competitive daily rate, and the chance to contribute to groundbreaking initiatives in data governance. If this sounds like the challenge you've been looking for, we want to hear from you! Excited to Apply? If this role excites you and you feel you might not tick every box, don't hesitate to apply! We value potential and are open to providing additional support and training for the right candidate. Join us in making a difference. Apply today and be part of our transformative journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Advertisement: Performance Reporting Technical Secretary Are you a highly organized self-starter with a knack for communication and stakeholder management? Do you thrive in dynamic environments and love the challenge of juggling multiple tasks? If so, we want YOU to be our next Performance Reporting Technical Secretary! Position: Performance Reporting Technical Secretary Contract Duration: 6 months (with potential for permanent placement) Location: Birmingham (Hybrid) Salary: 42,781 per annum Key Deliverables: In this exciting role, you will be the backbone of our Performance Reporting team! Your responsibilities will include: Mail Management: Daily oversight of the Onshore Performance Reporting mailbox, ensuring efficient communication flow. Meeting Coordination: Organizing Regional Performance Boards, including calendar invites, tracking delegates, and managing email communications. Action Tracking: Capturing actions during meetings and ensuring timely closure of all action items. Reporting Requests: Logging new reporting requests into our DevOps system, notifying the Data team, and responding promptly to requestors. Documentation Management: Owning and updating Standard Operating Procedures (SOPs), RACI matrices, and team organizational structures. Team Roadmap: Regularly reviewing team progress and maintaining an up-to-date roadmap. Progress Reporting: Compiling and presenting fortnightly team progress reports. Team Offsites: Coordinating and running team offsites, from agenda agreement to creating skeleton packs and organizing evening socials. Monthly Reporting: Supporting the production of monthly PMU reports, including creating skeleton packs, gathering inputs, and ensuring polished slide formatting. Key Skills Required: To excel in this role, you should possess the following skills: Self-Starter: You take initiative and drive tasks forward without needing constant direction. Highly Organized: Your ability to manage multiple tasks simultaneously is unmatched. Proactive Communicator: You're not afraid to ask questions and seek clarification when needed. Stakeholder Management: Strong communication skills to engage effectively with various stakeholders. Background in PMO: Experience in a PMO environment is beneficial. Administrative Proficiency: Previous experience as a secretary, office administrator, or personal assistant is a plus. Why Join Us? This is more than just a job; it's an opportunity to make a significant impact on our team and organization. You'll work in a supportive environment where your contributions are valued, and your career can flourish. If you're ready to take the next step in your career and be part of a vibrant team, we want to hear from you! How to Apply: Ready to dive into this exciting role? Send us your CV and a brief cover letter showcasing your relevant experience. Don't miss out on the chance to join a fantastic team in a rewarding environment! Apply today and help shape the future of Performance Reporting! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Join Our Team as a Client Implementation Manager! Are you ready to take your career to the next level in the exciting world of financial services? We are looking for a dynamic Client Implementation Manager to join our team and play a pivotal role in delivering exceptional cash management solutions to our clients. If you thrive in a fast-paced environment and have a knack for client management and project coordination, this is the opportunity you've been waiting for! Key Responsibilities: Lead End-to-End Client Implementations: Manage the entire implementation process across our client's range of cash management solutions, ensuring a seamless experience. Collaborate with Clients: Work closely with clients to establish project timelines, provide clear updates, and identify potential risks while swiftly resolving any issues that arise. Tailored Client Approach : Deliver a professional and customized service to meet the unique needs of each client, utilizing project management techniques for larger projects. Facilitate Communication: Host and manage conference calls with clients and internal teams, ensuring all parties are aligned and informed. Coordinate Documentation: Oversee the completion of KYC and legal documentation required for smooth client onboarding. Stakeholder Engagement: Keep all stakeholders informed on onboarding progress, highlighting any challenges and proposing solutions. Connect with Internal Teams: Collaborate effectively with internal departments to ensure strict timelines are met, influencing processes where necessary. System Management: Complete product and service setups within systems, maintaining an organized central repository for all relevant documentation. What We're Looking For: Client-Facing Experience: Previous experience in a client engagement or management role is essential. Project Management Track Record: Proven ability to manage projects with varying timelines and complexity. Excellent Communication Skills: Strong written and verbal skills to engage with stakeholders both internally and externally. Adaptability in Fast-Paced Environments : Experience in managing client needs effectively while juggling multiple tasks. Bonus Skills: An analytical mindset that enjoys tackling problems and finding solutions. Experience within financial services or investment banking is a plus. A broad understanding of cash management and treasury functions. Why Join Us? At our organization, we believe that our people are our greatest asset. By joining our team, you will be part of a vibrant workplace that encourages growth, innovation, and collaboration. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. If you're excited to make a difference and help shape the future of financial services, we want to hear from you! Apply now to embark on an exciting journey as our new Client Implementation Manager. Let's transform client experiences together! Ready to take the leap? Your future starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Join Our Team as a Client Implementation Manager! Are you ready to take your career to the next level in the exciting world of financial services? We are looking for a dynamic Client Implementation Manager to join our team and play a pivotal role in delivering exceptional cash management solutions to our clients. If you thrive in a fast-paced environment and have a knack for client management and project coordination, this is the opportunity you've been waiting for! Key Responsibilities: Lead End-to-End Client Implementations: Manage the entire implementation process across our client's range of cash management solutions, ensuring a seamless experience. Collaborate with Clients: Work closely with clients to establish project timelines, provide clear updates, and identify potential risks while swiftly resolving any issues that arise. Tailored Client Approach : Deliver a professional and customized service to meet the unique needs of each client, utilizing project management techniques for larger projects. Facilitate Communication: Host and manage conference calls with clients and internal teams, ensuring all parties are aligned and informed. Coordinate Documentation: Oversee the completion of KYC and legal documentation required for smooth client onboarding. Stakeholder Engagement: Keep all stakeholders informed on onboarding progress, highlighting any challenges and proposing solutions. Connect with Internal Teams: Collaborate effectively with internal departments to ensure strict timelines are met, influencing processes where necessary. System Management: Complete product and service setups within systems, maintaining an organized central repository for all relevant documentation. What We're Looking For: Client-Facing Experience: Previous experience in a client engagement or management role is essential. Project Management Track Record: Proven ability to manage projects with varying timelines and complexity. Excellent Communication Skills: Strong written and verbal skills to engage with stakeholders both internally and externally. Adaptability in Fast-Paced Environments : Experience in managing client needs effectively while juggling multiple tasks. Bonus Skills: An analytical mindset that enjoys tackling problems and finding solutions. Experience within financial services or investment banking is a plus. A broad understanding of cash management and treasury functions. Why Join Us? At our organization, we believe that our people are our greatest asset. By joining our team, you will be part of a vibrant workplace that encourages growth, innovation, and collaboration. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. If you're excited to make a difference and help shape the future of financial services, we want to hear from you! Apply now to embark on an exciting journey as our new Client Implementation Manager. Let's transform client experiences together! Ready to take the leap? Your future starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Senior Document Controller Rate: 325 per day (umbrella) Location: Warwick or The Strand (Hybrid with 2 days per week onsite) Contract: 6 Months Are you a meticulous and dedicated Document Controller looking for your next challenge? Do you thrive in a dynamic environment where your skills will make a real difference? If so, we have an exciting opportunity for you! About the Role: As a Senior Document Controller, you will play a pivotal role in the management of project documents, records, and deliverables across multiple onshore projects. You will support our Document Control and Records Manager, ensuring compliance with company standards while streamlining processes for our delivery teams. This is a fantastic opportunity to showcase your expertise and lead the charge in effective document management! Key Responsibilities: Serve as the first point of contact for Project Managers regarding document control matters. Maintain and regularly update the Project Master Deliverables Register. Oversee the delivery processes for incoming and outgoing transmittals, ensuring timely responses and a maintained audit trail. Manage requests for information, logging actions and responses diligently. Ensure the application of metadata standards and perform regular audits on SharePoint project sites. Administer Project SharePoint Sites, managing access controls according to the access permission matrix. Provide first-line assurance for documents and records, conducting quality checks and resolving issues. Generate weekly performance reports for Project Managers related to documentation. Train project teams on document control processes and provide hands-on support. Identify and implement process improvements to enhance efficiency. Support the transition of project documentation to the new Common Data Environment (Autodesk Construction Cloud) platform. Key Skills and Experience: Hands-on experience in document and quality record management. Strong understanding of information delivery processes in major infrastructure projects. Expertise in SharePoint administration as a project information repository. Familiarity with a range of Electronic Document and Records Management Systems (EDRMS). Exceptional attention to detail and commitment to compliance with standards. Excellent communication and engagement skills. Proficient in MS Office tools (Excel, Word, etc.). Experience in implementing and administering SharePoint as a project CDE platform. Desirable: Experience in the energy transmission sector and using Autodesk Construction Cloud (ACC). Desired Behaviours: Collaborative and open-minded with a strong sense of team purpose. Ability to challenge the status quo and drive improvements. Trustworthy, reliable, and results oriented. Passionate about information management and transforming the construction industry. Capable of thriving in a technically complex and fast-changing environment. Why Join Us? Join a passionate team dedicated to excellence in document management! This is your chance to make an impact, drive improvements, and grow in a supportive environment. If you're ready to take on this exciting role, we want to hear from you! Apply Now! Don't miss out on this fantastic opportunity. Apply today and embark on a rewarding journey as a Senior Document Controller! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Content/Conversational Designer: Agentic experience Design Location: London Contract Length: 6 months Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry, is seeking a passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You'll Do: As an agentic Content Designer, you will: Collaborate with a dynamic cross-functional team to create engaging, safe, and compliant customer experiences. Leverage your content design expertise to understand customer needs and craft AI-powered content that is structured, accurate, and machine-usable. Develop content approaches for emerging AI patterns, ensuring clear communication and usability. Partner with data scientists and engineers to define and evolve a knowledge graph that models relationships across products and systems. Conduct content audits and refine content strategies to ensure readiness for AI systems. Prototype, test, and iterate to continuously improve the quality of customer interactions. What You Bring: Content Design Expertise: Strong UX writing skills and the ability to simplify complex information. Design Thinking: Proficiency in problem framing, ideation, and testing. Systems Mindset: Ability to design content across entire journeys and ecosystems, not just individual screens. Collaboration Skills: Comfort in partnering with various stakeholders, including product, engineering, and legal teams. AI Awareness: Familiarity with generative AI and conversational design principles is a plus. Structured Content Knowledge: Experience with content models, taxonomies, and metadata. Data-Driven Mindset: Ability to work effectively with data teams on content pipelines and quality checks. Quality and Risk Awareness: Understanding the importance of accuracy and compliance in regulated environments. What We Offer: Flexible Working Arrangements: Enjoy a hybrid working model, with the option to work from home and collaborate in the office two days a week. Professional Development: Opportunities for growth and support to optimize your potential. Inclusive Culture: Join a team that values diversity and encourages everyone to contribute their unique perspectives. If you're a go-getter ready to embrace the exciting world of agentic design in banking, we want to hear from you! This is your opportunity to make a real impact and drive innovation in customer experiences. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title : Customer Service Assistant Location : Belfast City Centre Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Want learn more? Watch now: Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Content/Conversational Designer: Agentic experience Design Location: London Contract Length: 6 months Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry, is seeking a passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You'll Do: As an agentic Content Designer, you will: Collaborate with a dynamic cross-functional team to create engaging, safe, and compliant customer experiences. Leverage your content design expertise to understand customer needs and craft AI-powered content that is structured, accurate, and machine-usable. Develop content approaches for emerging AI patterns, ensuring clear communication and usability. Partner with data scientists and engineers to define and evolve a knowledge graph that models relationships across products and systems. Conduct content audits and refine content strategies to ensure readiness for AI systems. Prototype, test, and iterate to continuously improve the quality of customer interactions. What You Bring: Content Design Expertise: Strong UX writing skills and the ability to simplify complex information. Design Thinking: Proficiency in problem framing, ideation, and testing. Systems Mindset: Ability to design content across entire journeys and ecosystems, not just individual screens. Collaboration Skills: Comfort in partnering with various stakeholders, including product, engineering, and legal teams. AI Awareness: Familiarity with generative AI and conversational design principles is a plus. Structured Content Knowledge: Experience with content models, taxonomies, and metadata. Data-Driven Mindset: Ability to work effectively with data teams on content pipelines and quality checks. Quality and Risk Awareness: Understanding the importance of accuracy and compliance in regulated environments. What We Offer: Flexible Working Arrangements: Enjoy a hybrid working model, with the option to work from home and collaborate in the office two days a week. Professional Development: Opportunities for growth and support to optimize your potential. Inclusive Culture: Join a team that values diversity and encourages everyone to contribute their unique perspectives. If you're a go-getter ready to embrace the exciting world of agentic design in banking, we want to hear from you! This is your opportunity to make a real impact and drive innovation in customer experiences. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

PLM Consultant Lincoln/Hybrid PAYE - Competitive Market Rate Contract - 6 months The PLM Consultant will operate as a Use Case Lead within a major PLM transformation programme, supporting the design, refinement, and adoption of new PLM capabilities across the business. This role is business-facing rather than technical and involves interpreting requirements, engaging stakeholders, shaping backlogs, and ensuring successful functional delivery across PLM capability areas such as Documents, Requirements, PDP, Classification and MBSE. You will act as a business Proxy where internal resources are limited, ensuring each capability area is fully understood, documented, prioritised, and aligned with programme objectives. Key Responsibilities Business Requirements & Backlog Leadership Lead requirement gathering with business users and SMEs Translate requirements into clear user stories, functional specifications and acceptance criteria Own and manage the use-case backlog for assigned PLM capability areas Shape sprint goals and support Agile delivery cycles Stakeholder Coordination & Alignment Facilitate collaboration between business stakeholders, SMEs, solution architects and programme leadership Represent your capability area in design reviews, dependency mapping and alignment sessions Identify gaps between current processes and future state designs, supporting business alignment and process harmonisation Functional Delivery Support Support testing, validation and UAT activities to ensure delivered functionality meets business expectations Support Show & Tell sessions, business readiness activities, sandbox testing and training content inputs Help drive user adoption and promote new PLM ways of working Data, Documentation & Governance Identify any data migration needs related to your capability area Ensure documentation remains clear, structured and up to date Support compliance with programme governance and delivery standards Skills & Experience Essential Strong PLM background with experience supporting business-facing PLM workstreams Proven experience gathering requirements, writing user stories, and defining functional specifications Experience coordinating cross-functional stakeholders (engineering, operations, quality, manufacturing) Strong communication skills with the ability to translate complex information into clear business terms Experience supporting UAT, validation and functional testing cycles Comfortable leading workshops, discussions and requirement walkthroughs Proficiency with Jira, Confluence or similar tools Desirable Experience with Teamcenter or other major PLM systems Exposure to MBSE, digital thread concepts or engineering system methodologies Understanding of organisational change management principles Experience working in large-scale transformation programmes Personal Attributes Confident communicator able to engage stakeholders at all levels Strong analytical and problem-solving mindset Self-starter capable of working independently as a business Proxy Structured, detail-oriented and comfortable in fast-moving environments Collaborative and proactive in resolving blockers and driving clarity

Location: London, United Kingdom (hybrid) Contract: 6 months (PAYE) We are supporting a global organisation in the recruitment of an Email Marketing Specialist to join a European marketing team during a period of strategic change. This is a newly defined role, created to strengthen email as a core channel within a performance-driven marketing programme. The successful candidate will take end-to-end ownership of email campaigns , operating as a subject matter expert and contributing insight to how email marketing is executed across key European markets. This role provides both accountability and autonomy, with scope to influence processes, approach, and outcomes. Key responsibilities Build, deploy, and optimise email marketing campaigns end to end Set up and manage email audiences, segmentation, and campaign workflows Collaborate with European field marketing partners on performance-led initiatives Work closely with content marketing colleagues to ensure consistent brand messaging Coordinate campaign delivery through structured project management tools Monitor performance and apply insights to improve effectiveness Identify risks, anticipate challenges, and proactively recommend improvements Skills and experience Demonstrated hands-on experience delivering email marketing campaigns Practical experience with at least one email marketing platform (eg Marketo, HubSpot, or equivalent) Confidence managing campaigns independently from initiation through deployment Experience working within structured project delivery environments Comfortable operating within cross-functional and multi-market teams Strong understanding of compliance, data handling, and audience management Nice to have Exposure to B2B marketing environments Experience supporting campaigns across multiple European markets Familiarity with CRM or marketing automation ecosystems Equal opportunity statement Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.