Summary Job Title : Customer Service Representative Location : Edinburgh City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : 12/05/2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements : Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 16, 2026
Seasonal
Summary Job Title : Customer Service Representative Location : Edinburgh City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : 12/05/2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements : Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sourcing Manager (Category Management - Funds & Investments) 9 Month Contract with potential for extensions Circa £640 per day via Umbrella Location: Edinburgh - Hybrid 2 days on site per week About: We're supporting a leading UK financial services organisation in the search for an experienced Sourcing Manager to join their procurement function on a 9-month contract. This is a hands-on, delivery-focused role within the Funds & Investments category, where you'll lead sourcing activity, drive commercial value, manage supplier relationships, and ensure robust governance in a regulated environment. The Role: You'll be responsible for supporting the development and delivery of category strategies and sourcing events in the Funds & Investments space, while managing supplier relationships to maximise value and minimise risk. Key responsibilities include: Leading end-to-end sourcing activity in Funds & Investments, including RFI/RFP processes, evaluation, negotiation, and contract award Supporting the development and execution of category and sub-category strategies specific to Funds & Investments Managing supplier relationships and governance , ensuring strong performance and value delivery Applying commercial expertise to drive cost optimisation and total cost of ownership (TCO) Ensuring all sourcing activity is compliant with regulatory, risk, and audit requirements Collaborating with internal stakeholders to understand business needs and deliver effective sourcing outcomes Contributing to continuous improvement across sourcing practices and processes What We're Looking For: Proven experience in end-to-end sourcing , ideally in Funds & Investments or related financial services categories Strong category management and commercial negotiation skills Experience working within a regulated environment (Financial Services preferred) Solid understanding of contract terms, risk mitigation, and supplier governance Ability to manage stakeholders and suppliers effectively Experience with procurement systems (e.g., SAP Ariba or similar) is highly beneficial Why Apply? Opportunity to work on high-value sourcing activity within a major financial services environment Role with real commercial ownership and supplier exposure High visibility across procurement and business stakeholders If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 72 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco/ Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Apr 15, 2026
Contractor
Sourcing Manager (Category Management - Funds & Investments) 9 Month Contract with potential for extensions Circa £640 per day via Umbrella Location: Edinburgh - Hybrid 2 days on site per week About: We're supporting a leading UK financial services organisation in the search for an experienced Sourcing Manager to join their procurement function on a 9-month contract. This is a hands-on, delivery-focused role within the Funds & Investments category, where you'll lead sourcing activity, drive commercial value, manage supplier relationships, and ensure robust governance in a regulated environment. The Role: You'll be responsible for supporting the development and delivery of category strategies and sourcing events in the Funds & Investments space, while managing supplier relationships to maximise value and minimise risk. Key responsibilities include: Leading end-to-end sourcing activity in Funds & Investments, including RFI/RFP processes, evaluation, negotiation, and contract award Supporting the development and execution of category and sub-category strategies specific to Funds & Investments Managing supplier relationships and governance , ensuring strong performance and value delivery Applying commercial expertise to drive cost optimisation and total cost of ownership (TCO) Ensuring all sourcing activity is compliant with regulatory, risk, and audit requirements Collaborating with internal stakeholders to understand business needs and deliver effective sourcing outcomes Contributing to continuous improvement across sourcing practices and processes What We're Looking For: Proven experience in end-to-end sourcing , ideally in Funds & Investments or related financial services categories Strong category management and commercial negotiation skills Experience working within a regulated environment (Financial Services preferred) Solid understanding of contract terms, risk mitigation, and supplier governance Ability to manage stakeholders and suppliers effectively Experience with procurement systems (e.g., SAP Ariba or similar) is highly beneficial Why Apply? Opportunity to work on high-value sourcing activity within a major financial services environment Role with real commercial ownership and supplier exposure High visibility across procurement and business stakeholders If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 72 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco/ Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Senior Data Analyst Bromley - hybrid 12 month contract - extension possible Inside ir35 Role Overview We are looking for a Data Analyst to join our team and support the programme through meaningful, data driven insights. This is a highly collaborative role, working alongside business teams, technology partners, and data engineers to ensure data is accurate, well understood, and used effectively. Job Description Key Responsibilities: Data Collection: Gather data from internal databases, data warehouses, APIs, spreadsheets, and external sources, ensuring data is obtained in a usable, structured format. Data Cleaning & Preparation: Identify and correct errors, inconsistencies, and missing values. Transform raw data into analysis ready datasets (e.g., normalization, feature creation). Reporting & Visualization: Build dashboards and visual reports using tools like Power BI, Tableau, or Excel. Data Modelling & Forecasting: Create simple predictive models or forecasting methods when required. Data Governance: Ensure accuracy, consistency, and security of data assets. Document data sources, definitions, and transformation rules. Required Skills Strong analytical and problem solving skills Proficiency in SQL and data querying Experience with data visualization tools (e.g. Power BI, Tableau) Understanding of data models and structured datasets Ability to communicate insights to both technical and non technical audiences Attention to detail and a structured approach to analysis Desired Skills Curiosity and a desire to ask "why?" Persistence with messy or ambiguous data. Adaptability to rapidly changing business needs. Primary Skill Expertise in acquiring, handling, and manipulating large, complex data sets sourced from multiple disparate systems. This includes the ability to integrate structured and unstructured data, resolve data quality issues, and apply robust transformation techniques to produce reliable, analysis ready datasets Secondary Skill Ability to collaborate with Stakeholders to understand requirements. Adept at translating complex or high level stakeholder needs into clear, actionable, and measurable analytical tasks If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Senior Data Analyst Bromley - hybrid 12 month contract - extension possible Inside ir35 Role Overview We are looking for a Data Analyst to join our team and support the programme through meaningful, data driven insights. This is a highly collaborative role, working alongside business teams, technology partners, and data engineers to ensure data is accurate, well understood, and used effectively. Job Description Key Responsibilities: Data Collection: Gather data from internal databases, data warehouses, APIs, spreadsheets, and external sources, ensuring data is obtained in a usable, structured format. Data Cleaning & Preparation: Identify and correct errors, inconsistencies, and missing values. Transform raw data into analysis ready datasets (e.g., normalization, feature creation). Reporting & Visualization: Build dashboards and visual reports using tools like Power BI, Tableau, or Excel. Data Modelling & Forecasting: Create simple predictive models or forecasting methods when required. Data Governance: Ensure accuracy, consistency, and security of data assets. Document data sources, definitions, and transformation rules. Required Skills Strong analytical and problem solving skills Proficiency in SQL and data querying Experience with data visualization tools (e.g. Power BI, Tableau) Understanding of data models and structured datasets Ability to communicate insights to both technical and non technical audiences Attention to detail and a structured approach to analysis Desired Skills Curiosity and a desire to ask "why?" Persistence with messy or ambiguous data. Adaptability to rapidly changing business needs. Primary Skill Expertise in acquiring, handling, and manipulating large, complex data sets sourced from multiple disparate systems. This includes the ability to integrate structured and unstructured data, resolve data quality issues, and apply robust transformation techniques to produce reliable, analysis ready datasets Secondary Skill Ability to collaborate with Stakeholders to understand requirements. Adept at translating complex or high level stakeholder needs into clear, actionable, and measurable analytical tasks If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: Senior Document Controller Rate: 325 per day (umbrella) Location: Warwick or The Strand (Hybrid with 2 days per week onsite) Contract: 6 Months Are you a meticulous and dedicated Document Controller looking for your next challenge? Do you thrive in a dynamic environment where your skills will make a real difference? If so, we have an exciting opportunity for you! About the Role: As a Senior Document Controller, you will play a pivotal role in the management of project documents, records, and deliverables across multiple onshore projects. You will support our Document Control and Records Manager, ensuring compliance with company standards while streamlining processes for our delivery teams. This is a fantastic opportunity to showcase your expertise and lead the charge in effective document management! Key Responsibilities: Serve as the first point of contact for Project Managers regarding document control matters. Maintain and regularly update the Project Master Deliverables Register. Oversee the delivery processes for incoming and outgoing transmittals, ensuring timely responses and a maintained audit trail. Manage requests for information, logging actions and responses diligently. Ensure the application of metadata standards and perform regular audits on SharePoint project sites. Administer Project SharePoint Sites, managing access controls according to the access permission matrix. Provide first-line assurance for documents and records, conducting quality checks and resolving issues. Generate weekly performance reports for Project Managers related to documentation. Train project teams on document control processes and provide hands-on support. Identify and implement process improvements to enhance efficiency. Support the transition of project documentation to the new Common Data Environment (Autodesk Construction Cloud) platform. Key Skills and Experience: Hands-on experience in document and quality record management. Strong understanding of information delivery processes in major infrastructure projects. Expertise in SharePoint administration as a project information repository. Familiarity with a range of Electronic Document and Records Management Systems (EDRMS). Exceptional attention to detail and commitment to compliance with standards. Excellent communication and engagement skills. Proficient in MS Office tools (Excel, Word, etc.). Experience in implementing and administering SharePoint as a project CDE platform. Desirable: Experience in the energy transmission sector and using Autodesk Construction Cloud (ACC). Desired Behaviours: Collaborative and open-minded with a strong sense of team purpose. Ability to challenge the status quo and drive improvements. Trustworthy, reliable, and results oriented. Passionate about information management and transforming the construction industry. Capable of thriving in a technically complex and fast-changing environment. Why Join Us? Join a passionate team dedicated to excellence in document management! This is your chance to make an impact, drive improvements, and grow in a supportive environment. If you're ready to take on this exciting role, we want to hear from you! Apply Now! Don't miss out on this fantastic opportunity. Apply today and embark on a rewarding journey as a Senior Document Controller! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Job Title: Senior Document Controller Rate: 325 per day (umbrella) Location: Warwick or The Strand (Hybrid with 2 days per week onsite) Contract: 6 Months Are you a meticulous and dedicated Document Controller looking for your next challenge? Do you thrive in a dynamic environment where your skills will make a real difference? If so, we have an exciting opportunity for you! About the Role: As a Senior Document Controller, you will play a pivotal role in the management of project documents, records, and deliverables across multiple onshore projects. You will support our Document Control and Records Manager, ensuring compliance with company standards while streamlining processes for our delivery teams. This is a fantastic opportunity to showcase your expertise and lead the charge in effective document management! Key Responsibilities: Serve as the first point of contact for Project Managers regarding document control matters. Maintain and regularly update the Project Master Deliverables Register. Oversee the delivery processes for incoming and outgoing transmittals, ensuring timely responses and a maintained audit trail. Manage requests for information, logging actions and responses diligently. Ensure the application of metadata standards and perform regular audits on SharePoint project sites. Administer Project SharePoint Sites, managing access controls according to the access permission matrix. Provide first-line assurance for documents and records, conducting quality checks and resolving issues. Generate weekly performance reports for Project Managers related to documentation. Train project teams on document control processes and provide hands-on support. Identify and implement process improvements to enhance efficiency. Support the transition of project documentation to the new Common Data Environment (Autodesk Construction Cloud) platform. Key Skills and Experience: Hands-on experience in document and quality record management. Strong understanding of information delivery processes in major infrastructure projects. Expertise in SharePoint administration as a project information repository. Familiarity with a range of Electronic Document and Records Management Systems (EDRMS). Exceptional attention to detail and commitment to compliance with standards. Excellent communication and engagement skills. Proficient in MS Office tools (Excel, Word, etc.). Experience in implementing and administering SharePoint as a project CDE platform. Desirable: Experience in the energy transmission sector and using Autodesk Construction Cloud (ACC). Desired Behaviours: Collaborative and open-minded with a strong sense of team purpose. Ability to challenge the status quo and drive improvements. Trustworthy, reliable, and results oriented. Passionate about information management and transforming the construction industry. Capable of thriving in a technically complex and fast-changing environment. Why Join Us? Join a passionate team dedicated to excellence in document management! This is your chance to make an impact, drive improvements, and grow in a supportive environment. If you're ready to take on this exciting role, we want to hear from you! Apply Now! Don't miss out on this fantastic opportunity. Apply today and embark on a rewarding journey as a Senior Document Controller! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Quantity Surveyor (Pre-Contract award) Location: Predominantly home based with office visit 1-2 times per month. Duration: 6 Months initial Day Rate: From 500 per day (via Umbrella) About the role We're working with a major UK infrastructure organisation delivering critical energy transmission projects that support the UK's transition to a low-carbon future. They are seeking a Pre-Contract Quantity Surveyor to focus on the commercial and contractual shaping of projects before award , ensuring robust cost planning, risk allocation, and value for money across a portfolio of complex infrastructure schemes. This is a pre-construction focused role , working closely with procurement, development, and delivery teams to define commercial strategy, negotiate contract terms, and ensure optimal outcomes before contractors are appointed. Key responsibilities Lead and support pre-contract commercial strategy , including procurement approach, contract packaging, and NEC/FIDIC selection Develop and validate cost estimates, budgets, risk allowances, and contingencies from business case through to contract award Prepare and review tender documentation, contract data, and commercial schedules Lead or support contract negotiations , ensuring value for money and commercially robust outcomes Review and challenge tender submissions , including pricing, programmes, and risk assumptions Support commercial risk management and cost analysis workshops (quantitative and qualitative) Maintain and update cost databases and benchmarking data Support regulatory reporting and cost submissions where required Contribute to continuous improvement of commercial processes and governance About you Strong background in pre-contract QS / commercial management within construction or infrastructure Experience with NEC and/or FIDIC contracts (NEC4 preferred) Proven ability in cost planning, estimating, tender analysis, and commercial risk management Confident negotiator with strong stakeholder engagement skills Strong analytical skills (Excel / cost modelling / programme evaluation) Experience in regulated infrastructure or utilities is advantageous (not essential) If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Apr 15, 2026
Contractor
Quantity Surveyor (Pre-Contract award) Location: Predominantly home based with office visit 1-2 times per month. Duration: 6 Months initial Day Rate: From 500 per day (via Umbrella) About the role We're working with a major UK infrastructure organisation delivering critical energy transmission projects that support the UK's transition to a low-carbon future. They are seeking a Pre-Contract Quantity Surveyor to focus on the commercial and contractual shaping of projects before award , ensuring robust cost planning, risk allocation, and value for money across a portfolio of complex infrastructure schemes. This is a pre-construction focused role , working closely with procurement, development, and delivery teams to define commercial strategy, negotiate contract terms, and ensure optimal outcomes before contractors are appointed. Key responsibilities Lead and support pre-contract commercial strategy , including procurement approach, contract packaging, and NEC/FIDIC selection Develop and validate cost estimates, budgets, risk allowances, and contingencies from business case through to contract award Prepare and review tender documentation, contract data, and commercial schedules Lead or support contract negotiations , ensuring value for money and commercially robust outcomes Review and challenge tender submissions , including pricing, programmes, and risk assumptions Support commercial risk management and cost analysis workshops (quantitative and qualitative) Maintain and update cost databases and benchmarking data Support regulatory reporting and cost submissions where required Contribute to continuous improvement of commercial processes and governance About you Strong background in pre-contract QS / commercial management within construction or infrastructure Experience with NEC and/or FIDIC contracts (NEC4 preferred) Proven ability in cost planning, estimating, tender analysis, and commercial risk management Confident negotiator with strong stakeholder engagement skills Strong analytical skills (Excel / cost modelling / programme evaluation) Experience in regulated infrastructure or utilities is advantageous (not essential) If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Assistant Connections Engineer to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission System Knowledge: Familiarity with primary assets and the connections process is preferred. Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. RIIO Framework Knowledge: Developing knowledge is a plus, but not essential! Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Assistant Connections Engineer to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission System Knowledge: Familiarity with primary assets and the connections process is preferred. Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. RIIO Framework Knowledge: Developing knowledge is a plus, but not essential! Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Assistant Connections Engineer to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission System Knowledge: Familiarity with primary assets and the connections process is preferred. Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. RIIO Framework Knowledge: Developing knowledge is a plus, but not essential! Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Assistant Connections Engineer to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission System Knowledge: Familiarity with primary assets and the connections process is preferred. Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. RIIO Framework Knowledge: Developing knowledge is a plus, but not essential! Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Technical Application Specialist - Quantitative Risk Management Location: London or Leeds Contract Length: 6 months + Extension Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to elevate your career in treasury technology? Do you have a passion for bridging the gap between data engineering and financial modelling? If so, we have an exciting opportunity for you! Join our client's dynamic Market Risk Change Team and become a vital part of an innovative environment, where you will develop specialist skills while working with cutting-edge tools like QRM (Quantitative Risk Management). What You'll Be Doing: In this role, you will: Support the build and enhancement of QRM modelling capability, including dynamic assumption modelling to adapt to changing market conditions. Deliver modelling related to Interest Rate Risk in the Banking Book (IRRBB) within agreed timeframes, ensuring precision and accuracy. Support the build and enhancement of QRM modelling capability, including dynamic assumption modelling to adapt to changing market conditions. Act as a vital bridge between engineering teams and colleagues running models in QRM, facilitating smooth communication and collaboration. Contribute to wider Group-wide projects and initiatives, playing a key role in shaping the future of our financial strategies. Use the knowledge you gain to guide and support other team members, fostering a culture of learning and excellence. What You'll Need: To thrive in this role, you should possess: Strong experience with QRM, ideally complemented by a background in data or treasury - this is a must have! Excellent analytical skills and the ability to navigate complex data structures with ease. Outstanding communication and stakeholder management skills to effectively engage with diverse teams. Strong numeracy and modelling skills, ensuring you can tackle challenging financial scenarios. Why Join Us? Collaborative Environment: Be part of a forward-thinking team dedicated to building in-house capability around QRM. Professional Growth: This role offers a unique chance to grow into a specialist position, enhancing both your technical and analytical skills. Impactful Contributions: Your work will directly influence our financial modelling capabilities and contribute to Group-wide projects. What's in It for You? Competitive remuneration for your expertise. A chance to work with a team of talented professionals who are as passionate about treasury technology as you are. Opportunities for professional development and networking within the financial services industry. If you're eager to take on a challenging yet rewarding role that will push your boundaries and expand your expertise, we want to hear from you. Apply Now! Don't miss out on this fantastic opportunity to be at the forefront of financial technology. Submit your application today and embark on an exciting journey with us! Join us in shaping the future of market risk management. Your expertise is the key to our success! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 15, 2026
Contractor
Senior Technical Application Specialist - Quantitative Risk Management Location: London or Leeds Contract Length: 6 months + Extension Working Pattern: Hybrid - 2 days per week in the office. Via Umbrella company Are you ready to elevate your career in treasury technology? Do you have a passion for bridging the gap between data engineering and financial modelling? If so, we have an exciting opportunity for you! Join our client's dynamic Market Risk Change Team and become a vital part of an innovative environment, where you will develop specialist skills while working with cutting-edge tools like QRM (Quantitative Risk Management). What You'll Be Doing: In this role, you will: Support the build and enhancement of QRM modelling capability, including dynamic assumption modelling to adapt to changing market conditions. Deliver modelling related to Interest Rate Risk in the Banking Book (IRRBB) within agreed timeframes, ensuring precision and accuracy. Support the build and enhancement of QRM modelling capability, including dynamic assumption modelling to adapt to changing market conditions. Act as a vital bridge between engineering teams and colleagues running models in QRM, facilitating smooth communication and collaboration. Contribute to wider Group-wide projects and initiatives, playing a key role in shaping the future of our financial strategies. Use the knowledge you gain to guide and support other team members, fostering a culture of learning and excellence. What You'll Need: To thrive in this role, you should possess: Strong experience with QRM, ideally complemented by a background in data or treasury - this is a must have! Excellent analytical skills and the ability to navigate complex data structures with ease. Outstanding communication and stakeholder management skills to effectively engage with diverse teams. Strong numeracy and modelling skills, ensuring you can tackle challenging financial scenarios. Why Join Us? Collaborative Environment: Be part of a forward-thinking team dedicated to building in-house capability around QRM. Professional Growth: This role offers a unique chance to grow into a specialist position, enhancing both your technical and analytical skills. Impactful Contributions: Your work will directly influence our financial modelling capabilities and contribute to Group-wide projects. What's in It for You? Competitive remuneration for your expertise. A chance to work with a team of talented professionals who are as passionate about treasury technology as you are. Opportunities for professional development and networking within the financial services industry. If you're eager to take on a challenging yet rewarding role that will push your boundaries and expand your expertise, we want to hear from you. Apply Now! Don't miss out on this fantastic opportunity to be at the forefront of financial technology. Submit your application today and embark on an exciting journey with us! Join us in shaping the future of market risk management. Your expertise is the key to our success! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Data Innovation Business Analyst Location: Warwick 1-2 days on site Contract Type: 6 months - possibility for extension or get a perm Overview As a Data Innovation Business Analyst within the Data Connect Innovation (DCI) Lab, you drive the exploration and delivery of cutting-edge data and AI solutions. You lead the end-to-end lifecycle of innovation initiatives - from idea inception and hypothesis development through to rapid prototyping, partner collaboration, and value realisation. Operating at the intersection of business, technology, and strategy, you enable the organisation to experiment, learn, and scale data-driven opportunities that shape future capabilities and improve customer and operational outcomes. In addition, the DCI Lab acts as an internal innovation service, supporting anyone across the organisation who has a data challenge or an idea they wish to explore. The team facilitates the definition, shaping, and delivery of proof of concepts (POCs), helping determine whether a proposed solution is viable and worth scaling into production. Key Responsibilities Lead the end-to-end delivery of innovation initiatives, managing multiple proof-of-concepts (POCs) from ideation through to execution and value assessment Act as an innovation facilitator, supporting colleagues across the organisation to shape and refine data-driven ideas into structured, testable concepts Manage incoming ideas via a structured intake process (including submission forms), working with originators to refine and expand initial problem statements Support the formation of qualification groups to assess ideas, including identifying whether similar solutions already exist or are already in progress Translate complex business challenges into clear "as-is" and "to-be" states, forming the foundation for experimentation and POC design Collaborate with a network of external partners (approximately six key delivery partners) to design and deliver proof of concepts Develop and issue requests for information (RFI) and support partner engagement, selection, and coordination Support licensing, tooling, and access requirements where needed for POC delivery Ensure all activities align with DCI Lab governance, standards, and innovation principles Build and maintain senior stakeholder relationships, influencing decision-making across both business and technical teams Collaborate with cross-functional teams including Data Science, Engineering, Product, and Design to deliver impactful solutions Champion emerging technologies (AI, data platforms, next-generation tools) to identify opportunities for business value Develop and deliver compelling storytelling and communication materials, including presentations, showcases, and innovation narratives Contribute to the innovation communication strategy, including shaping where and how initiatives are presented, while actively creating supporting content Ensure effective onboarding, governance, and operational setup for innovation initiatives Act as a key contributor to innovation strategy, identifying opportunities to scale successful experiments beyond initial POCs Core Skills & Experience Hybrid skill set across Project Management, Business Analysis, and Technical Leadership Understanding of the end-to-end POC lifecycle, with the ability to shape, scope, and facilitate delivery rather than directly build solutions Strong curiosity and passion for emerging technologies, data, and AI-driven innovation Highly proactive, self-starting mindset with the ability to work autonomously and take ownership Excellent communication and content creation skills, with experience contributing to storytelling, presentations, and engagement materials Comfortable using tools such as Microsoft Office, Copilot, and Canva to support communication and delivery Ability to engage in credible technical conversations with internal teams and external partners Strong stakeholder management and influencing skills, including engagement with senior audiences Experience working in complex, cross-functional environments with multiple external partners Commercial awareness and ability to identify, articulate, and communicate value opportunities Comfortable operating in ambiguity, with a strong bias for action and delivery Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Data Innovation Business Analyst Location: Warwick 1-2 days on site Contract Type: 6 months - possibility for extension or get a perm Overview As a Data Innovation Business Analyst within the Data Connect Innovation (DCI) Lab, you drive the exploration and delivery of cutting-edge data and AI solutions. You lead the end-to-end lifecycle of innovation initiatives - from idea inception and hypothesis development through to rapid prototyping, partner collaboration, and value realisation. Operating at the intersection of business, technology, and strategy, you enable the organisation to experiment, learn, and scale data-driven opportunities that shape future capabilities and improve customer and operational outcomes. In addition, the DCI Lab acts as an internal innovation service, supporting anyone across the organisation who has a data challenge or an idea they wish to explore. The team facilitates the definition, shaping, and delivery of proof of concepts (POCs), helping determine whether a proposed solution is viable and worth scaling into production. Key Responsibilities Lead the end-to-end delivery of innovation initiatives, managing multiple proof-of-concepts (POCs) from ideation through to execution and value assessment Act as an innovation facilitator, supporting colleagues across the organisation to shape and refine data-driven ideas into structured, testable concepts Manage incoming ideas via a structured intake process (including submission forms), working with originators to refine and expand initial problem statements Support the formation of qualification groups to assess ideas, including identifying whether similar solutions already exist or are already in progress Translate complex business challenges into clear "as-is" and "to-be" states, forming the foundation for experimentation and POC design Collaborate with a network of external partners (approximately six key delivery partners) to design and deliver proof of concepts Develop and issue requests for information (RFI) and support partner engagement, selection, and coordination Support licensing, tooling, and access requirements where needed for POC delivery Ensure all activities align with DCI Lab governance, standards, and innovation principles Build and maintain senior stakeholder relationships, influencing decision-making across both business and technical teams Collaborate with cross-functional teams including Data Science, Engineering, Product, and Design to deliver impactful solutions Champion emerging technologies (AI, data platforms, next-generation tools) to identify opportunities for business value Develop and deliver compelling storytelling and communication materials, including presentations, showcases, and innovation narratives Contribute to the innovation communication strategy, including shaping where and how initiatives are presented, while actively creating supporting content Ensure effective onboarding, governance, and operational setup for innovation initiatives Act as a key contributor to innovation strategy, identifying opportunities to scale successful experiments beyond initial POCs Core Skills & Experience Hybrid skill set across Project Management, Business Analysis, and Technical Leadership Understanding of the end-to-end POC lifecycle, with the ability to shape, scope, and facilitate delivery rather than directly build solutions Strong curiosity and passion for emerging technologies, data, and AI-driven innovation Highly proactive, self-starting mindset with the ability to work autonomously and take ownership Excellent communication and content creation skills, with experience contributing to storytelling, presentations, and engagement materials Comfortable using tools such as Microsoft Office, Copilot, and Canva to support communication and delivery Ability to engage in credible technical conversations with internal teams and external partners Strong stakeholder management and influencing skills, including engagement with senior audiences Experience working in complex, cross-functional environments with multiple external partners Commercial awareness and ability to identify, articulate, and communicate value opportunities Comfortable operating in ambiguity, with a strong bias for action and delivery Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job Title: PMO Analyst/BA Hybrid Location: Warwick (2 days onsite per week) Rate: 400- 550 per day or a PAYE salary of 41,548- 50,861 Contract: 6 months with potential for extension Are you ready to make a difference in a dynamic environment? Our client is seeking a talented PMO Analyst/BA Hybrid to join their exciting RFP Functional Services Programme! This programme focuses on the design, mobilisation, and delivery of functional services responding to the Request for Proposal (RFP) process, and you could be a vital part of this journey! Why Join Us? Impactful Work: Play a key role in aligning services with business requirements across multiple projects and workstreams. Collaborative Environment: Work closely with Programme and Workstream Leads, Project Managers, and Programme Planners to drive success. Career Growth: This role offers the chance to enhance your skills in project management and stakeholder engagement, with a high level of visibility and influence. Key Responsibilities: PMO Support: - Contribute to PMO activities and ensure governance compliance. - Maintain tools and systems for planning, reporting, and governance. Planning & Dependency Management: - Maintain and update integrated project plans. - Track inter-project dependencies and manage impacts and risks. Action, Risk & Issue Management: - Coordinate action management across meetings, ensuring timely progress. - Support risk and issue management, facilitating mitigation planning. Programme Reporting & Assurance: - Assist in creating reports, dashboards, and RAID summaries. - Support governance forums with evidence and tracking follow-up actions. Meetings & Stakeholder Support: - Prepare agendas, circulate papers, and coordinate inputs for meetings. - Record minutes and ensure a clear audit trail. Communications & Administration: - Develop and maintain programme communications and updates. - Ensure effective document management and version control. To thrive in this role, you should have: Experience: Proven experience in project or programme support within a structured PMO environment, handling complex programmes with multiple workstreams. Skills: Exceptional organisational skills, meeting coordination, minute-taking, and action management. Communication: A confident communicator who can engage effectively with Programme Managers and senior stakeholders. Technical Proficiency: Proficient in Microsoft Office (especially Excel and PowerPoint) and familiar with project planning or PPM tools. Education & Certification: Educated to A-level or equivalent, with relevant project/programme management qualifications (PRINCE2 Foundation, MSP Foundation, or similar). What's in It for You? Competitive Pay: Enjoy a daily rate of 400- 550 or a competitive salary. Flexible Work: A hybrid working model with 2 days on-site per week in Warwick. Potential for Extension: Opportunity to extend your contract beyond 6 months based on performance and programme needs. If you're passionate about project management and want to be part of something great, we want to hear from you! Apply now and embark on an exciting journey in the RFP Functional Services Programme. Join us in making a difference-your next adventure awaits! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Job Title: PMO Analyst/BA Hybrid Location: Warwick (2 days onsite per week) Rate: 400- 550 per day or a PAYE salary of 41,548- 50,861 Contract: 6 months with potential for extension Are you ready to make a difference in a dynamic environment? Our client is seeking a talented PMO Analyst/BA Hybrid to join their exciting RFP Functional Services Programme! This programme focuses on the design, mobilisation, and delivery of functional services responding to the Request for Proposal (RFP) process, and you could be a vital part of this journey! Why Join Us? Impactful Work: Play a key role in aligning services with business requirements across multiple projects and workstreams. Collaborative Environment: Work closely with Programme and Workstream Leads, Project Managers, and Programme Planners to drive success. Career Growth: This role offers the chance to enhance your skills in project management and stakeholder engagement, with a high level of visibility and influence. Key Responsibilities: PMO Support: - Contribute to PMO activities and ensure governance compliance. - Maintain tools and systems for planning, reporting, and governance. Planning & Dependency Management: - Maintain and update integrated project plans. - Track inter-project dependencies and manage impacts and risks. Action, Risk & Issue Management: - Coordinate action management across meetings, ensuring timely progress. - Support risk and issue management, facilitating mitigation planning. Programme Reporting & Assurance: - Assist in creating reports, dashboards, and RAID summaries. - Support governance forums with evidence and tracking follow-up actions. Meetings & Stakeholder Support: - Prepare agendas, circulate papers, and coordinate inputs for meetings. - Record minutes and ensure a clear audit trail. Communications & Administration: - Develop and maintain programme communications and updates. - Ensure effective document management and version control. To thrive in this role, you should have: Experience: Proven experience in project or programme support within a structured PMO environment, handling complex programmes with multiple workstreams. Skills: Exceptional organisational skills, meeting coordination, minute-taking, and action management. Communication: A confident communicator who can engage effectively with Programme Managers and senior stakeholders. Technical Proficiency: Proficient in Microsoft Office (especially Excel and PowerPoint) and familiar with project planning or PPM tools. Education & Certification: Educated to A-level or equivalent, with relevant project/programme management qualifications (PRINCE2 Foundation, MSP Foundation, or similar). What's in It for You? Competitive Pay: Enjoy a daily rate of 400- 550 or a competitive salary. Flexible Work: A hybrid working model with 2 days on-site per week in Warwick. Potential for Extension: Opportunity to extend your contract beyond 6 months based on performance and programme needs. If you're passionate about project management and want to be part of something great, we want to hear from you! Apply now and embark on an exciting journey in the RFP Functional Services Programme. Join us in making a difference-your next adventure awaits! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Portfolio Management Analyst Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you passionate about making a difference in the utilities industry? Do you thrive in dynamic environments where your analytical skills can help shape the future of energy systems? If so, we have an exciting opportunity for you! About Us At our organization, we believe that reliable energy systems are essential to the everyday lives of people in Great Britain. As we navigate the evolving landscape of decarbonisation and increasing electrification, our Whole Energy System Resilience (WESR) directorate is at the forefront of ensuring that our energy systems remain secure, reliable, and resilient. We are dedicated to turning insights into action, reducing risks, and enhancing capabilities across the system. By joining our team, you will play a vital role in a mission that impacts homes, businesses, and communities throughout the nation. What You'll Do As a Portfolio Management Analyst, you will collaborate with our newly formed Portfolio & Business Management team to establish effective processes and ways of working. Your key responsibilities will include: Co-Creating a Shared Portfolio: Leverage your insights to develop a directorate-wide activity portfolio that outlines workstreams, milestones, dependencies, risks, and outcomes. Translating Strategy into Action: Help shape and translate strategic directions into a coherent, prioritised delivery plan that balances strategic intent with operational realities. Embedding Governance: Co-design and implement portfolio governance standards, ensuring transparency and consistency across the directorate. Developing Reporting Mechanisms: Provide evidence-based inputs for meaningful portfolio-level reporting, offering leadership clear insights into progress and risks. Adoption of Best Practices: Foster the adoption of portfolio management practices and tools, sharing examples that drive successful implementation. Mapping Processes: Create clear process maps of our activities to promote understanding and facilitate effective training and onboarding. About You We're looking for someone who is: Experienced: You bring a solid background in portfolio management, planning, and coordination, with innovative ideas to help us create new ways of working. Analytical & Strategic: You excel at connecting analysis to implementation, translating insights into actionable plans and measurable outcomes. Collaborative: A strong team player, you can engage effectively with multiple teams and stakeholders to build alignment and foster a positive environment. Communicative: You are a confident communicator who can convey complex planning insights simply and persuasively, building trust with colleagues and partners alike. Why Join Us? Impactful Work: Contribute to crucial projects that enhance the resilience of energy systems across Great Britain. Dynamic Environment: Work within a collaborative team that values innovation and continuous improvement. Professional Growth: Gain exposure to cutting-edge practices in portfolio management within a sector that is evolving rapidly. Ready to Make a Difference? If you're excited about the opportunity to drive meaningful change and help shape the future of our energy systems, we want to hear from you! Apply today and join us in creating a resilient energy future for Great Britain. Apply Now! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 15, 2026
Contractor
Portfolio Management Analyst Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you passionate about making a difference in the utilities industry? Do you thrive in dynamic environments where your analytical skills can help shape the future of energy systems? If so, we have an exciting opportunity for you! About Us At our organization, we believe that reliable energy systems are essential to the everyday lives of people in Great Britain. As we navigate the evolving landscape of decarbonisation and increasing electrification, our Whole Energy System Resilience (WESR) directorate is at the forefront of ensuring that our energy systems remain secure, reliable, and resilient. We are dedicated to turning insights into action, reducing risks, and enhancing capabilities across the system. By joining our team, you will play a vital role in a mission that impacts homes, businesses, and communities throughout the nation. What You'll Do As a Portfolio Management Analyst, you will collaborate with our newly formed Portfolio & Business Management team to establish effective processes and ways of working. Your key responsibilities will include: Co-Creating a Shared Portfolio: Leverage your insights to develop a directorate-wide activity portfolio that outlines workstreams, milestones, dependencies, risks, and outcomes. Translating Strategy into Action: Help shape and translate strategic directions into a coherent, prioritised delivery plan that balances strategic intent with operational realities. Embedding Governance: Co-design and implement portfolio governance standards, ensuring transparency and consistency across the directorate. Developing Reporting Mechanisms: Provide evidence-based inputs for meaningful portfolio-level reporting, offering leadership clear insights into progress and risks. Adoption of Best Practices: Foster the adoption of portfolio management practices and tools, sharing examples that drive successful implementation. Mapping Processes: Create clear process maps of our activities to promote understanding and facilitate effective training and onboarding. About You We're looking for someone who is: Experienced: You bring a solid background in portfolio management, planning, and coordination, with innovative ideas to help us create new ways of working. Analytical & Strategic: You excel at connecting analysis to implementation, translating insights into actionable plans and measurable outcomes. Collaborative: A strong team player, you can engage effectively with multiple teams and stakeholders to build alignment and foster a positive environment. Communicative: You are a confident communicator who can convey complex planning insights simply and persuasively, building trust with colleagues and partners alike. Why Join Us? Impactful Work: Contribute to crucial projects that enhance the resilience of energy systems across Great Britain. Dynamic Environment: Work within a collaborative team that values innovation and continuous improvement. Professional Growth: Gain exposure to cutting-edge practices in portfolio management within a sector that is evolving rapidly. Ready to Make a Difference? If you're excited about the opportunity to drive meaningful change and help shape the future of our energy systems, we want to hear from you! Apply today and join us in creating a resilient energy future for Great Britain. Apply Now! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: Business Administrator Location: Warrington/Glasgow (Hybrid Working) Contract: 6 months Salary: C. 32,000 (Pro rata) About Us Are you an experienced Business Administrator looking for a new opportunity in the Utilities industry? Our client, a prominent Organisation, is seeking a skilled and enthusiastic individual to join their team. As a Business Administrator, you will play a crucial role in ensuring the smooth operation of their administrative processes. Role Overview As a Business Administrator, you will play a vital role in delivering high-quality administrative support to site-based operational teams. Your responsibilities will include purchase order management and operational coordination, working closely with Operations Managers to ensure efficient site operations. Key Responsibilities : Manage and raise purchase orders, ensuring accuracy and compliance with internal processes. Provide direct administrative support to Operations Managers on-site. Maintain accurate records, documentation, and trackers using Microsoft Office tools. Schedule meetings and coordinate diaries as required. Assist in preparing reports, presentations, and operational documentation. Support daily administrative activities to facilitate smooth site operations. Communicate effectively with internal stakeholders across both Warrington and Glasgow teams. Handle sensitive information with professionalism and confidentiality. Skills, Experience & Requirements : Essential: Proven experience in a Business Administrator or similar administrative role. Demonstrable experience in raising and managing purchase orders. Strong proficiency in Microsoft Office, particularly Excel. Ability to prioritise and manage multiple tasks in a fast-paced environment. Excellent communication skills with a proactive and organised approach. High attention to detail and strong problem-solving capabilities. Desirable : Background or exposure to the Utilities or Energy sector. Experience supporting operational or site-based teams. Willingness to learn internal systems (full training provided). Why Apply? This role offers an excellent opportunity to gain experience within a regulated utilities environment, working closely with operational leadership. It is well-suited for experienced administrators seeking a stable contract role with the possibility of permanency, or for those eager to build sector-specific experience. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Job title: Business Administrator Location: Warrington/Glasgow (Hybrid Working) Contract: 6 months Salary: C. 32,000 (Pro rata) About Us Are you an experienced Business Administrator looking for a new opportunity in the Utilities industry? Our client, a prominent Organisation, is seeking a skilled and enthusiastic individual to join their team. As a Business Administrator, you will play a crucial role in ensuring the smooth operation of their administrative processes. Role Overview As a Business Administrator, you will play a vital role in delivering high-quality administrative support to site-based operational teams. Your responsibilities will include purchase order management and operational coordination, working closely with Operations Managers to ensure efficient site operations. Key Responsibilities : Manage and raise purchase orders, ensuring accuracy and compliance with internal processes. Provide direct administrative support to Operations Managers on-site. Maintain accurate records, documentation, and trackers using Microsoft Office tools. Schedule meetings and coordinate diaries as required. Assist in preparing reports, presentations, and operational documentation. Support daily administrative activities to facilitate smooth site operations. Communicate effectively with internal stakeholders across both Warrington and Glasgow teams. Handle sensitive information with professionalism and confidentiality. Skills, Experience & Requirements : Essential: Proven experience in a Business Administrator or similar administrative role. Demonstrable experience in raising and managing purchase orders. Strong proficiency in Microsoft Office, particularly Excel. Ability to prioritise and manage multiple tasks in a fast-paced environment. Excellent communication skills with a proactive and organised approach. High attention to detail and strong problem-solving capabilities. Desirable : Background or exposure to the Utilities or Energy sector. Experience supporting operational or site-based teams. Willingness to learn internal systems (full training provided). Why Apply? This role offers an excellent opportunity to gain experience within a regulated utilities environment, working closely with operational leadership. It is well-suited for experienced administrators seeking a stable contract role with the possibility of permanency, or for those eager to build sector-specific experience. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Job title: Business Administrator Location: Warrington/Glasgow (Hybrid Working) Contract: 6 months Salary: C. 32,000 (Pro rata) About Us Are you an experienced Business Administrator looking for a new opportunity in the Utilities industry? Our client, a prominent Organisation, is seeking a skilled and enthusiastic individual to join their team. As a Business Administrator, you will play a crucial role in ensuring the smooth operation of their administrative processes. Role Overview As a Business Administrator, you will play a vital role in delivering high-quality administrative support to site-based operational teams. Your responsibilities will include purchase order management and operational coordination, working closely with Operations Managers to ensure efficient site operations. Key Responsibilities : Manage and raise purchase orders, ensuring accuracy and compliance with internal processes. Provide direct administrative support to Operations Managers on-site. Maintain accurate records, documentation, and trackers using Microsoft Office tools. Schedule meetings and coordinate diaries as required. Assist in preparing reports, presentations, and operational documentation. Support daily administrative activities to facilitate smooth site operations. Communicate effectively with internal stakeholders across both Warrington and Glasgow teams. Handle sensitive information with professionalism and confidentiality. Skills, Experience & Requirements : Essential: Proven experience in a Business Administrator or similar administrative role. Demonstrable experience in raising and managing purchase orders. Strong proficiency in Microsoft Office, particularly Excel. Ability to prioritise and manage multiple tasks in a fast-paced environment. Excellent communication skills with a proactive and organised approach. High attention to detail and strong problem-solving capabilities. Desirable : Background or exposure to the Utilities or Energy sector. Experience supporting operational or site-based teams. Willingness to learn internal systems (full training provided). Why Apply? This role offers an excellent opportunity to gain experience within a regulated utilities environment, working closely with operational leadership. It is well-suited for experienced administrators seeking a stable contract role with the possibility of permanency, or for those eager to build sector-specific experience. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 15, 2026
Contractor
Job title: Business Administrator Location: Warrington/Glasgow (Hybrid Working) Contract: 6 months Salary: C. 32,000 (Pro rata) About Us Are you an experienced Business Administrator looking for a new opportunity in the Utilities industry? Our client, a prominent Organisation, is seeking a skilled and enthusiastic individual to join their team. As a Business Administrator, you will play a crucial role in ensuring the smooth operation of their administrative processes. Role Overview As a Business Administrator, you will play a vital role in delivering high-quality administrative support to site-based operational teams. Your responsibilities will include purchase order management and operational coordination, working closely with Operations Managers to ensure efficient site operations. Key Responsibilities : Manage and raise purchase orders, ensuring accuracy and compliance with internal processes. Provide direct administrative support to Operations Managers on-site. Maintain accurate records, documentation, and trackers using Microsoft Office tools. Schedule meetings and coordinate diaries as required. Assist in preparing reports, presentations, and operational documentation. Support daily administrative activities to facilitate smooth site operations. Communicate effectively with internal stakeholders across both Warrington and Glasgow teams. Handle sensitive information with professionalism and confidentiality. Skills, Experience & Requirements : Essential: Proven experience in a Business Administrator or similar administrative role. Demonstrable experience in raising and managing purchase orders. Strong proficiency in Microsoft Office, particularly Excel. Ability to prioritise and manage multiple tasks in a fast-paced environment. Excellent communication skills with a proactive and organised approach. High attention to detail and strong problem-solving capabilities. Desirable : Background or exposure to the Utilities or Energy sector. Experience supporting operational or site-based teams. Willingness to learn internal systems (full training provided). Why Apply? This role offers an excellent opportunity to gain experience within a regulated utilities environment, working closely with operational leadership. It is well-suited for experienced administrators seeking a stable contract role with the possibility of permanency, or for those eager to build sector-specific experience. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Category Buyer Location: Warwick or Castle Donington (Hybrid - 1 day per week on-site) Day Rate: From 550 (via Umbrella) Duration: 12-Month Initial Contract We're supporting a leading UK energy transmission and infrastructure organisation in the search for a Senior Category Buyer to play a key role in delivering strategic procurement across major infrastructure programmes. This is an opportunity to work on nationally significant, high-value projects, shaping supply chain strategy and driving commercial outcomes across complex, capital-intensive categories. The Role: As a Senior Category Buyer, you will operate at the centre of strategic sourcing activity , working closely with Category Managers and senior stakeholders to deliver end-to-end procurement across critical categories. You will lead sourcing events, develop category strategies, and negotiate complex commercial agreements to secure best value while managing risk. This role sits within a highly regulated, large-scale environment, offering exposure to technically complex procurements across areas such as engineering equipment, infrastructure, and associated services. Key Responsibilities: Lead end-to-end sourcing activities, from market engagement through to contract award Support the development and execution of category strategies aligned to business objectives Deliver high-value, complex procurement events, ensuring value for money and risk mitigation Build and maintain strong relationships with internal stakeholders and external suppliers Conduct market analysis to identify trends, risks, and opportunities within supply chains Lead commercial negotiations and support contract development and optimisation Collaborate with programme and contract management teams to ensure successful delivery Mentor junior procurement professionals and promote best practice across the function Key Requirements: Proven experience in strategic sourcing and category management Strong track record delivering complex, high-value procurement activities Experience managing end-to-end procurement lifecycle, including tenders and contract awards Commercially astute, with strong negotiation and supplier management skills Ability to operate effectively in regulated or structured governance environments Understanding of contract development and commercial risk management CIPS qualified (or working towards) preferred Desirable: Background in utilities, infrastructure, engineering, oil & gas, or construction Experience supporting capital projects or large-scale transformation programmes Exposure to complex supply chains with limited supplier markets If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Apr 15, 2026
Contractor
Senior Category Buyer Location: Warwick or Castle Donington (Hybrid - 1 day per week on-site) Day Rate: From 550 (via Umbrella) Duration: 12-Month Initial Contract We're supporting a leading UK energy transmission and infrastructure organisation in the search for a Senior Category Buyer to play a key role in delivering strategic procurement across major infrastructure programmes. This is an opportunity to work on nationally significant, high-value projects, shaping supply chain strategy and driving commercial outcomes across complex, capital-intensive categories. The Role: As a Senior Category Buyer, you will operate at the centre of strategic sourcing activity , working closely with Category Managers and senior stakeholders to deliver end-to-end procurement across critical categories. You will lead sourcing events, develop category strategies, and negotiate complex commercial agreements to secure best value while managing risk. This role sits within a highly regulated, large-scale environment, offering exposure to technically complex procurements across areas such as engineering equipment, infrastructure, and associated services. Key Responsibilities: Lead end-to-end sourcing activities, from market engagement through to contract award Support the development and execution of category strategies aligned to business objectives Deliver high-value, complex procurement events, ensuring value for money and risk mitigation Build and maintain strong relationships with internal stakeholders and external suppliers Conduct market analysis to identify trends, risks, and opportunities within supply chains Lead commercial negotiations and support contract development and optimisation Collaborate with programme and contract management teams to ensure successful delivery Mentor junior procurement professionals and promote best practice across the function Key Requirements: Proven experience in strategic sourcing and category management Strong track record delivering complex, high-value procurement activities Experience managing end-to-end procurement lifecycle, including tenders and contract awards Commercially astute, with strong negotiation and supplier management skills Ability to operate effectively in regulated or structured governance environments Understanding of contract development and commercial risk management CIPS qualified (or working towards) preferred Desirable: Background in utilities, infrastructure, engineering, oil & gas, or construction Experience supporting capital projects or large-scale transformation programmes Exposure to complex supply chains with limited supplier markets If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Customer Coordinator to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission/Utilities knowledge (Preferred) Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 14, 2026
Contractor
Customer Coordinator Warwick (Hybrid working) 12 Month Contract Are you ready to embark on an exciting journey with our clients as they transform the Electricity Transmission System? Join a dynamic team in Central Region where your contributions will shape the future of energy connections! We are seeking a passionate and detail-oriented Customer Coordinator to support our connections process, working with a diverse range of stakeholders from traditional generators to innovative Hydrogen projects and large Data Centre connections. As an Assistant Connections Engineer, your role will be pivotal in ensuring seamless connections for various customer groups. Your responsibilities will include : Collaborate with Experts: Work alongside the Lead Connections Engineer, Customer Account Managers, and Power System Engineers to develop connection offers that meet customer needs within agreed timelines. Design Solutions: Use various design tools to create comprehensive connection solutions that outline scope, costs, and timelines while adhering to industry frameworks and internal governance. Support Stakeholders: Act as a Subject Matter Expert during the connections process, ensuring alignment on technical, commercial, and legal aspects while actively supporting Customer Account Managers and regional teams. Maintain Systems: Ensure that core systems utilized in the offer process remain updated and accurate. Drive Satisfaction: Enhance customer and stakeholder satisfaction through proactive engagement, transparency, and timely resolution of issues. To thrive in this role, you should possess : Customer & Stakeholder Management Experience: Proven track record of managing relationships and ensuring satisfaction. Electricity Transmission/Utilities knowledge (Preferred) Problem-Solving Skills: A knack for identifying challenges and influencing positive outcomes. Business Awareness: Understanding of relevant business processes and frameworks. Attention to Detail: Experience in a high-volume work environment with strong organizational skills. Why Join Us? Be Part of a Transformation: Play a key role in an ambitious project that impacts the future of electricity transmission! Collaborative Environment: Work alongside talented professionals in a supportive and innovative atmosphere. Career Growth: Opportunities for learning and development as you enhance your skills and knowledge. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
P6 Planner 6 Month Contract Cardiff / Glasgow / London / Warwick / Wokingham Are you ready to take your project planning skills to the next level? Our client, a leading organization in the utilities industry, is seeking a dynamic and detail-oriented Project Planning Specialist to join their Major Programme Delivery (MPD) team. This is an exciting opportunity to contribute to transformative projects that align with strategic objectives and enhance governance outcomes! About the Role : As the P6 Planner, you will play a crucial role in ensuring that major initiatives are executed to the highest standards. Your expertise in project planning will be pivotal in supporting critical programs and initiatives across the organization's portfolio. You can be based in Wokingham, Warwick, Glasgow, or London, with the flexibility of hybrid working arrangements! Key Responsibilities : Lead key project planning principles including Scheduling, Risk Analysis, Baseline Management, and Critical Path Analysis. Establish and maintain Project Plans in collaboration with Subject Matter Experts (SMEs). Manage variances and change control processes post-baseline. Create and uphold project structures for smooth execution. Facilitate energizing planning sessions with workstreams and stakeholders. Offer guidance to project managers on planning approaches and tools tailored to project needs. Identify future capacity and capability requirements, collaborating with the team to develop strategies. Ensure the accuracy and quality of project data and reporting. Work closely with workstream leads to proactively manage and track project plans. Report on plan progress through robust governance structures. Support risk identification and mitigation planning for the program. Lead and run workshops as needed while assisting with other PMO tasks. About You : Proven experience in reviewing project progress data, including schedules, resources, and costs. Strong skills in creating detailed project plans and high-level milestones to keep projects on track. Proficiency in managing complex program plans across various tools, particularly Microsoft Project and POL. The ability to influence and work independently while also fostering strong teamwork and collaboration. Excellent communication skills to build relationships with colleagues at all levels. Strong prioritization skills to manage conflicting demands effectively. A keen eye for detail, ensuring accuracy while working at a fast pace. The ability to create engaging visual reports that clearly communicate timelines, critical paths, risks, and due dates. Application Process : To apply, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 14, 2026
Contractor
P6 Planner 6 Month Contract Cardiff / Glasgow / London / Warwick / Wokingham Are you ready to take your project planning skills to the next level? Our client, a leading organization in the utilities industry, is seeking a dynamic and detail-oriented Project Planning Specialist to join their Major Programme Delivery (MPD) team. This is an exciting opportunity to contribute to transformative projects that align with strategic objectives and enhance governance outcomes! About the Role : As the P6 Planner, you will play a crucial role in ensuring that major initiatives are executed to the highest standards. Your expertise in project planning will be pivotal in supporting critical programs and initiatives across the organization's portfolio. You can be based in Wokingham, Warwick, Glasgow, or London, with the flexibility of hybrid working arrangements! Key Responsibilities : Lead key project planning principles including Scheduling, Risk Analysis, Baseline Management, and Critical Path Analysis. Establish and maintain Project Plans in collaboration with Subject Matter Experts (SMEs). Manage variances and change control processes post-baseline. Create and uphold project structures for smooth execution. Facilitate energizing planning sessions with workstreams and stakeholders. Offer guidance to project managers on planning approaches and tools tailored to project needs. Identify future capacity and capability requirements, collaborating with the team to develop strategies. Ensure the accuracy and quality of project data and reporting. Work closely with workstream leads to proactively manage and track project plans. Report on plan progress through robust governance structures. Support risk identification and mitigation planning for the program. Lead and run workshops as needed while assisting with other PMO tasks. About You : Proven experience in reviewing project progress data, including schedules, resources, and costs. Strong skills in creating detailed project plans and high-level milestones to keep projects on track. Proficiency in managing complex program plans across various tools, particularly Microsoft Project and POL. The ability to influence and work independently while also fostering strong teamwork and collaboration. Excellent communication skills to build relationships with colleagues at all levels. Strong prioritization skills to manage conflicting demands effectively. A keen eye for detail, ensuring accuracy while working at a fast pace. The ability to create engaging visual reports that clearly communicate timelines, critical paths, risks, and due dates. Application Process : To apply, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Workforce Planner Location: Warwick / Wokingham / Glasgow (Hybrid, 1 day in the office per week) Contract Length: 3 Months Are you ready to make a significant impact in the utilities sector? We are seeking a passionate and skilled Workforce Planner to be an integral part of a transformative reform programme! This role is perfect for someone who thrives on data-driven decision-making and is eager to help shape the future of our organization. Why This Role Matters: As a Workforce Planner, you'll play a crucial role in ensuring that we have the right people, in the right roles, at the right time. You will lead the way in forecasting and analyzing workforce demand, FTE requirements, and resource constraints across critical pathways. Your work will ensure realistic delivery planning and effective risk identification, all while collaborating with dynamic teams! Key Responsibilities: Develop short, medium, and long-term FTE forecasts based on programme scope, operational SLAs, and workload volumes. Conduct in-depth workforce analysis following recognized models (e.g., OPM Workforce Planning stages). Build scenario models that consider delivery risks and operational performance. Maintain a comprehensive workforce plan covering all resource types-permanent, contractor, partner, and matrixed. Support prioritization of critical resources and identify bottlenecks affecting milestone achievement. Collaborate with Delivery Leads to ensure alignment with programme strategy and budget. Monitor workload distribution, utilization, and performance metrics (e.g., SLA adherence). Provide insightful weekly/monthly workforce dashboards with clear recommendations. Track variances to plan, highlighting root causes and proposing mitigations. Work closely with the Programme PMO and functional leads to unify workforce data. About You: We're searching for someone with a blend of knowledge, experience, and technical know-how to help us forge ahead. If you possess the following, we want to hear from you! Knowledge & Experience: Proven experience in workforce planning, resource modelling, operational forecasting, or programme planning. Strong analytical skills with a knack for interpreting complex datasets and workload drivers. Experience in large, multi-discipline programmes or operational environments with complex stakeholder landscapes. Familiarity with workforce planning methodologies (forecasting models, skills gap analysis, demand modelling). Proficiency in workforce management, analytics, or planning tools (Excel, PowerBI). Technical Skills: Expertise in spreadsheet modelling, resource modelling, scenario planning, and demand/supply reconciliation. Ability to analyze performance data, SLAs, KPIs, backlog profiles, and throughput metrics. Understanding of labour market factors, capacity modelling, and operational delivery frameworks. Interpersonal Skills: Excellent communicator who can simplify complex analyses for non-technical audiences. Strong stakeholder management and facilitation skills. Able to challenge constructively and influence with evidence-based insights. Why Join Us? We're on an exciting journey of transformation, and we need visionary minds like yours to help lead the way! You'll have the opportunity to make a real difference and help build a sustainable operating model for reform. If you're ready to take on this exciting challenge and contribute to our mission, we can't wait to hear from you! Apply now and help us shape the future of our workforce planning! Apply Now! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 14, 2026
Contractor
Workforce Planner Location: Warwick / Wokingham / Glasgow (Hybrid, 1 day in the office per week) Contract Length: 3 Months Are you ready to make a significant impact in the utilities sector? We are seeking a passionate and skilled Workforce Planner to be an integral part of a transformative reform programme! This role is perfect for someone who thrives on data-driven decision-making and is eager to help shape the future of our organization. Why This Role Matters: As a Workforce Planner, you'll play a crucial role in ensuring that we have the right people, in the right roles, at the right time. You will lead the way in forecasting and analyzing workforce demand, FTE requirements, and resource constraints across critical pathways. Your work will ensure realistic delivery planning and effective risk identification, all while collaborating with dynamic teams! Key Responsibilities: Develop short, medium, and long-term FTE forecasts based on programme scope, operational SLAs, and workload volumes. Conduct in-depth workforce analysis following recognized models (e.g., OPM Workforce Planning stages). Build scenario models that consider delivery risks and operational performance. Maintain a comprehensive workforce plan covering all resource types-permanent, contractor, partner, and matrixed. Support prioritization of critical resources and identify bottlenecks affecting milestone achievement. Collaborate with Delivery Leads to ensure alignment with programme strategy and budget. Monitor workload distribution, utilization, and performance metrics (e.g., SLA adherence). Provide insightful weekly/monthly workforce dashboards with clear recommendations. Track variances to plan, highlighting root causes and proposing mitigations. Work closely with the Programme PMO and functional leads to unify workforce data. About You: We're searching for someone with a blend of knowledge, experience, and technical know-how to help us forge ahead. If you possess the following, we want to hear from you! Knowledge & Experience: Proven experience in workforce planning, resource modelling, operational forecasting, or programme planning. Strong analytical skills with a knack for interpreting complex datasets and workload drivers. Experience in large, multi-discipline programmes or operational environments with complex stakeholder landscapes. Familiarity with workforce planning methodologies (forecasting models, skills gap analysis, demand modelling). Proficiency in workforce management, analytics, or planning tools (Excel, PowerBI). Technical Skills: Expertise in spreadsheet modelling, resource modelling, scenario planning, and demand/supply reconciliation. Ability to analyze performance data, SLAs, KPIs, backlog profiles, and throughput metrics. Understanding of labour market factors, capacity modelling, and operational delivery frameworks. Interpersonal Skills: Excellent communicator who can simplify complex analyses for non-technical audiences. Strong stakeholder management and facilitation skills. Able to challenge constructively and influence with evidence-based insights. Why Join Us? We're on an exciting journey of transformation, and we need visionary minds like yours to help lead the way! You'll have the opportunity to make a real difference and help build a sustainable operating model for reform. If you're ready to take on this exciting challenge and contribute to our mission, we can't wait to hear from you! Apply now and help us shape the future of our workforce planning! Apply Now! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: Reconciliation Analyst Duration: 6 months, extensions likely Location: Manchester/Hybrid (four days per week in the office) Salary: 32000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Reconciliation Analyst! Are you ready to kickstart your career in the banking sector? Our client is on the lookout for two enthusiastic Reconciliation Analysts to join their dynamic team in the vibrant City Centre of Manchester! This is an exciting opportunity for entry-level candidates who are eager to develop their skills and gain hands-on experience in a supportive environment. Role Overview: As a Reconciliation Analyst, you will play a vital role in ensuring the accuracy and integrity of cash and security reconciliations within our in-house systems. You'll receive comprehensive training to help you excel in your role and meet agreed deadlines and standards. If you have strong Excel skills and a knack for communication, we want to hear from you! Key Responsibilities: Conduct cash and security reconciliations in line with established procedures. Collaborate with various teams to ensure timely and accurate reporting. Maintain a strong awareness of risk and controls within the reconciliation process. Prepare and present reconciliation reports to management. Ensure compliance with regulatory requirements and internal policies. What We're Looking For: Strong communication skills, both written and verbal. Proficiency in Excel; familiarity with data analysis is a plus. A keen eye for detail and a commitment to delivering high-quality work. Any previous experience in risk management or control awareness is beneficial, but not essential. A positive attitude and a willingness to learn! Ready to Take the Next Step? If you're excited to jumpstart your career as a Reconciliation Analyst, we would love to hear from you! Please submit your CV and a brief cover letter outlining your skills and enthusiasm for the role. Take the leap into your future with us! We can't wait to meet you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 14, 2026
Contractor
Job Title: Reconciliation Analyst Duration: 6 months, extensions likely Location: Manchester/Hybrid (four days per week in the office) Salary: 32000 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Reconciliation Analyst! Are you ready to kickstart your career in the banking sector? Our client is on the lookout for two enthusiastic Reconciliation Analysts to join their dynamic team in the vibrant City Centre of Manchester! This is an exciting opportunity for entry-level candidates who are eager to develop their skills and gain hands-on experience in a supportive environment. Role Overview: As a Reconciliation Analyst, you will play a vital role in ensuring the accuracy and integrity of cash and security reconciliations within our in-house systems. You'll receive comprehensive training to help you excel in your role and meet agreed deadlines and standards. If you have strong Excel skills and a knack for communication, we want to hear from you! Key Responsibilities: Conduct cash and security reconciliations in line with established procedures. Collaborate with various teams to ensure timely and accurate reporting. Maintain a strong awareness of risk and controls within the reconciliation process. Prepare and present reconciliation reports to management. Ensure compliance with regulatory requirements and internal policies. What We're Looking For: Strong communication skills, both written and verbal. Proficiency in Excel; familiarity with data analysis is a plus. A keen eye for detail and a commitment to delivering high-quality work. Any previous experience in risk management or control awareness is beneficial, but not essential. A positive attitude and a willingness to learn! Ready to Take the Next Step? If you're excited to jumpstart your career as a Reconciliation Analyst, we would love to hear from you! Please submit your CV and a brief cover letter outlining your skills and enthusiasm for the role. Take the leap into your future with us! We can't wait to meet you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Content / Conversational Designer Duration: 6 Months (Possibility for extension) Location: London(2 days per week on site) Rate: A highly competitive Umbrella day rate is available for suitable candidates Role Profile In this role, you'll combine research and insights with people-focused language to refine and develop conversations with our customers. You'll collaborate closely with product teams, provide expertise in design, and ensure consistency in our customer interactions across various touchpoints. Key Responsibilities: Create engaging, readable, and accessible content for exceptional digital experiences. Develop empathy for our customers' needs, aspirations, and challenges. Act as the content expert in an agile environment. Strategically think about evolving conversations and identify opportunities for integration. Share expertise to shape the overall design approach. Maintain consistency in customer conversations across topics and touchpoints. Demonstrate the impact of effective writing on customer satisfaction. Skills and Experience: Previous experience as a UX writer, conversation designer, or content designer. Familiarity with complex landscapes, preferably within financial services. Collaborative mindset and ability to thrive in a busy, multi-disciplinary team. Flexibility to write in various tones of voice while staying on brand. Strong ability to write concise, clear, and consistent copy for different channels. Excellent influence and stakeholder management skills. Proficiency in using design platforms such as Figma. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Apr 14, 2026
Contractor
Content / Conversational Designer Duration: 6 Months (Possibility for extension) Location: London(2 days per week on site) Rate: A highly competitive Umbrella day rate is available for suitable candidates Role Profile In this role, you'll combine research and insights with people-focused language to refine and develop conversations with our customers. You'll collaborate closely with product teams, provide expertise in design, and ensure consistency in our customer interactions across various touchpoints. Key Responsibilities: Create engaging, readable, and accessible content for exceptional digital experiences. Develop empathy for our customers' needs, aspirations, and challenges. Act as the content expert in an agile environment. Strategically think about evolving conversations and identify opportunities for integration. Share expertise to shape the overall design approach. Maintain consistency in customer conversations across topics and touchpoints. Demonstrate the impact of effective writing on customer satisfaction. Skills and Experience: Previous experience as a UX writer, conversation designer, or content designer. Familiarity with complex landscapes, preferably within financial services. Collaborative mindset and ability to thrive in a busy, multi-disciplinary team. Flexibility to write in various tones of voice while staying on brand. Strong ability to write concise, clear, and consistent copy for different channels. Excellent influence and stakeholder management skills. Proficiency in using design platforms such as Figma. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system! We are seeking two passionate and talented Senior Product Owners to be a part of our Connections Product team. This is a fantastic opportunity to be at the forefront of creating a cleaner, more sustainable energy future. Role: Senior Product Owner Duration: 6 Months Location: Warwick (Hybrid 1 Day in Office) Rate: 550 pd (umbrella) Why Join Us? At our organization, we value bright minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What You'll Do: Build Relationships: Establish and nurture strong connections with key internal and external stakeholders to fully understand their needs and keep them engaged throughout our initiatives. Drive Product Development: Collaborate with cross-functional teams to maintain the Product Roadmap, translating complex requirements into intuitive user stories and features with clear acceptance criteria. Customer-Centric Focus: Foster a data-driven approach to prioritization, ensuring that customer experience remains at the heart of our decisions. Agile Leadership: Lead agile ceremonies, including refinements, sprint planning, and retrospectives, to keep the team aligned and focused. User Acceptance Testing: Support the team during user acceptance testing and ensure successful release signoffs. Training and Support: Identify training needs with the change team to ensure smooth transitions for our stakeholders. Engagement & Communication: Conduct workshops and presentations, effectively communicating product roadmaps and recommendations to stakeholders at all levels. Who You Are: We're looking for visionary minds who are excited about improving customer experiences. You should have: A passion for enhancing the customer journey for our Connections customers. A proven track record as a Product Owner managing digital platforms. Have a 'Technical' rather than 'Business' Background. Strong communication skills to articulate product roadmaps and prioritize features based on business value and user impact. Experience in complex regulated environments. What We Offer: A supportive and collaborative environment where your ideas and contributions will be valued. The opportunity to make a real difference in the energy sector and be part of a transformative journey. If you are ready to take on this exciting challenge and help shape the future of energy in Great Britain, we want to hear from you! Apply Now! Join us and be part of a team dedicated to creating a cleaner, more sustainable future. Let's make an impact together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 14, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join us on an exciting journey as we transform Great Britain's energy system! We are seeking two passionate and talented Senior Product Owners to be a part of our Connections Product team. This is a fantastic opportunity to be at the forefront of creating a cleaner, more sustainable energy future. Role: Senior Product Owner Duration: 6 Months Location: Warwick (Hybrid 1 Day in Office) Rate: 550 pd (umbrella) Why Join Us? At our organization, we value bright minds and innovative thinking. As a Senior Product Owner, you will play a pivotal role in enhancing our digital platforms and ensuring a seamless experience for all stakeholders. Your contributions will directly impact our mission to deliver an efficient, transparent, and customer-focused connections process. What You'll Do: Build Relationships: Establish and nurture strong connections with key internal and external stakeholders to fully understand their needs and keep them engaged throughout our initiatives. Drive Product Development: Collaborate with cross-functional teams to maintain the Product Roadmap, translating complex requirements into intuitive user stories and features with clear acceptance criteria. Customer-Centric Focus: Foster a data-driven approach to prioritization, ensuring that customer experience remains at the heart of our decisions. Agile Leadership: Lead agile ceremonies, including refinements, sprint planning, and retrospectives, to keep the team aligned and focused. User Acceptance Testing: Support the team during user acceptance testing and ensure successful release signoffs. Training and Support: Identify training needs with the change team to ensure smooth transitions for our stakeholders. Engagement & Communication: Conduct workshops and presentations, effectively communicating product roadmaps and recommendations to stakeholders at all levels. Who You Are: We're looking for visionary minds who are excited about improving customer experiences. You should have: A passion for enhancing the customer journey for our Connections customers. A proven track record as a Product Owner managing digital platforms. Have a 'Technical' rather than 'Business' Background. Strong communication skills to articulate product roadmaps and prioritize features based on business value and user impact. Experience in complex regulated environments. What We Offer: A supportive and collaborative environment where your ideas and contributions will be valued. The opportunity to make a real difference in the energy sector and be part of a transformative journey. If you are ready to take on this exciting challenge and help shape the future of energy in Great Britain, we want to hear from you! Apply Now! Join us and be part of a team dedicated to creating a cleaner, more sustainable future. Let's make an impact together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
