Pontoon

Job Title: Senior Java Developer Location: Bromley and London - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: Highly competitive Status : Inside IR35 Working pattern: Full time Overview In connection with the ongoing support and development of the Futures & Options and Collateral business for Global Markets, we are looking for a highly experienced, strong Java and Developer to join the technology teams in Bromley, London working on a range of applications for Collateral. TECHNICAL SKILLS: Developing software applications using Java/J2EE frameworks Enterprise/Core Java(J2SE, J2EE) , JMS, Spring Framework, JDBC, and Java ORM technologies Experience in Database programming tools (Oracle Database - SQL/PLSQL), Experience using version control/project tracking/CI/CD tools like GIT, Bitbucket, Jenkins and Ansible. Experience in design, development, testing and implementation of microservices and Web based applications. Solid understanding of the software development life cycle and SDM model for CI/CD processes and associated tools Serve as a development team member for Level 3 Production Support issue resolution Experience interacting with Business product owners and end users to define new software requirements and triage any issues that arise Demonstrated ability to work effectively under minimal supervision Experience working with Agile methodology and can effectively work as part of a wider development team spread between London, Singapore and India. Experience writing technical designs OTHER SKILLS: Kubernetes/Docker/OpenShift An aptitude for problem analysis and resolution and eye for details. Excellent communication and interpersonal skills. A good 'team player' but also have the ability to work independently. Have a keen sense of innovation, with valuable suggestions of new ideas, ways of working and technologies. RESPONSIBILITIES: Develop, enhance and support a range of critical microservices and portlets using Enterprise/Core Java, JMS, Spring Framework, JDBC, and Java ORM technologies. The successful candidate will be expected to liaise with both technical and business colleagues locally in Bromley, London and at international locations in Singapore, India, New York and Chicago. The successful candidate will work as part of a wider development team spread between London, Singapore and India. Current team members will provide support to enable you to familiarise yourself with the relevant functional aspects of the development role. Why Join Us? Work on projects that make a difference in the financial sector. Collaborate with a talented team in a vibrant environment. Enjoy a competitive daily rate and flexible working arrangements. If you are ready to take your career to the next level and contribute to exciting projects, apply now! We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Senior C# .NET Developer Location: Bromley & London - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: Highly competitive Status : Inside IR35 Working pattern: Full time Overview We are seeking an experienced C# .NET Developer to develop, enhance, and support a suite of critical business applications built on modern Microsoft technologies, including .NET 6 and .NET 8. The successful candidate will work within a globally distributed development team, collaborating with both technical and business stakeholders across the UK (London, Bromley, Camberley) and internationally (Singapore, India, New York, and Chicago). The role offers the opportunity to contribute to business-critical systems while working in a collaborative and supportive environment. Key Responsibilities Design, develop, enhance, and maintain enterprise applications using C# and .NET technologies. Support and improve existing business-critical systems, ensuring stability, performance, and scalability. Work closely with business users, analysts, and technical teams to gather requirements and deliver solutions. Participate in the full software development lifecycle, including design, development, testing, deployment, and support. Collaborate with globally distributed development teams across multiple locations and time zones. Contribute to technical discussions, solution design, code reviews, and continuous improvement initiatives. Troubleshoot and resolve application, integration, and database-related issues. Essential skills Core Development Strong experience with C# development experience. Asp .Net Core .NET 6.0 / .NET 8.0 .NET Framework 4.7+ REST APIs Development SQL/SQL Server Experience designing and developing Web Services, including: SOAP Services Strong understanding of API design principles and documentation standards. ASP.NET MVC 5 ASP.NET Web API 2 Front-End Development Angular (v2+) IBM MQ/MQ messaging JavaScript Why Join Us? Work on projects that make a difference in the financial sector. Collaborate with a talented team in a vibrant environment. Enjoy a competitive daily rate and flexible working arrangements. If you are ready to take your career to the next level and contribute to exciting projects, apply now! We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working model that promotes work-life balance. Competitive salary and benefits package designed to add value to your career. Opportunities for personal and professional growth within a supportive environment. Key Responsibilities: Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. Deliver high-quality service while managing client conversations confidently in a busy setting. Execute telephone trades accurately and in line with client instructions and regulatory requirements. Handle both straightforward and complex queries, providing clear and confident technical support. Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills. Drive first-point-of-contact resolution, taking ownership of issues until full closure. Proactively manage open cases, ensuring timely follow-up and a positive client experience. Maintain accountability for the quality and accuracy of all work produced. Adapt quickly to various management processes and service expectations. What We're Looking For: Previous experience in a client service or contact centre environment is essential. Ability to perform in a regulated, performance-driven environment with clear standards. Confident in making informed decisions and managing workload under pressure. Excellent written and verbal communication skills across multiple channels. Educated to secondary school level, with equivalent experience. What's in It for You? A supportive and engaging work culture where your efforts are recognized. Opportunities to improve service delivery and efficiency, driving continuous improvement. The chance to work with a diverse team that values collaboration and innovation. If you're ready to take your customer service skills to the next level in an exciting banking environment, we want to hear from you! Bring your enthusiasm and commitment to excellence, and apply today to become part of our client's remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title : Customer Service Advisor Location : Edinburgh City Centre Pay Rate : 14.40p/hr Hours : Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working : 3 days per week home working after training Contract Type : Temporary - 12 months Start Date : September & October 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. Your responsibilities will include: Provide first class service to customers by acting as a first point of contact for any queries or requests by phone Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries Handing requests for information or changes to details quickly and securely Ensuring all information is recorded efficiently and accurately Deal with situations with care and empathy Putting the customer first at every opportunity Benefits: Work from home 3 days per week Prime location in Edinburgh Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements : Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence Good attention to detail, with the ability to identify areas for improvement in the customer journey Strong communication skills, both verbal and written Understanding of Microsoft suite (Word, Excel, Outlook etc) Stable Wi-fi connection if home working At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Business Analyst / Operating Model Consultant (Req (phone number removed Location: London (Hybrid) Contract Duration: 6 Months About the Role Our client is expanding its custody and securities services capabilities across the Middle East and is seeking an experienced Business Analyst / Operating Model Consultant to support the development of its Saudi capital markets operating model. Based in London, this 6-month contract role will focus on mapping and designing the end-to-end Saudi custody operating model, including process flows, operational capabilities, service requirements, and client demand within the Saudi market. The successful candidate will work closely with business SMEs and cross-functional stakeholders across Product, Operations, Technology, Legal, Compliance, Risk, Finance, and Client Service to understand market requirements and define the processes, controls, governance, and operating structures required to support a successful Saudi market offering. The ideal candidate will have experience within Saudi custody markets; however, candidates with strong Saudi capital markets experience and a deep understanding of post-trade processes, market infrastructure, and client requirements will also be considered. Knowledge of Edaa (Saudi Securities Depository Center) and Tadawul (Saudi Exchange) is highly desirable. Key Responsibilities Map end-to-end Saudi custody process flows, including current-state and target-state operating models. Define the operating model required to support Saudi capital markets capabilities, including processes, controls, roles, governance, and technology requirements. Assess market needs and client demand to help shape custody and securities services capabilities. Conduct current-state assessments and identify business, operational, regulatory, and service gaps. Facilitate requirements workshops across Product, Operations, Technology, Legal, Compliance, Risk, Finance, and Client Service teams. Translate Saudi market requirements into business processes, operating procedures, and operational capabilities. Document requirements relating to Edaa, Tadawul, settlement, custody, and asset servicing activities. Produce detailed process maps, operating model documentation, requirements specifications, and RACI models. Support implementation planning, governance, and operational readiness reviews. Collaborate with internal stakeholders and external advisors to validate the operating model design. Required Experience & Skills Experience working within Saudi custody markets or Saudi capital markets . Strong understanding of custody operations, securities settlement, asset servicing, and post-trade processes. Experience mapping complex business processes and designing target operating models. Knowledge of Saudi market infrastructure, including Edaa and Tadawul . Experience assessing client requirements and market demand within financial services. Experience delivering market entry, regulatory change, or transformation programmes. Ability to translate regulatory, market, and client requirements into practical operating capabilities. Strong stakeholder management, workshop facilitation, and documentation skills. PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Credit Risk Modeller (Contractor) Tesco Mobile - Business Integrity Location - Manchester 2 days a week Duration- 6 months Role Overview Tesco Mobile is undertaking a significant transformation of its credit risk capability, including the implementation of a new credit decisioning platform, enhanced data services, and refreshed customer lifecycle strategies. As part of this programme, we are developing a suite of new credit risk models covering application risk, behavioural (in-life) risk, Probability of Default (PD), exposure risk, and proposition-level risk. We are seeking an experienced Credit Risk Modeller with strong hands-on expertise in scorecard development, bureau data modelling, and regulatory-aligned model design. This is a key delivery role responsible for developing high-quality models that meet governance standards and are ready for deployment into our new credit decisioning platform. This is a hands-on contractor opportunity, ideal for someone who can quickly integrate into the team, take ownership of model development, and deliver high-quality outputs at pace. Key Responsibilities Develop new credit risk models, including: Application scorecards Behavioural (in-life) scorecards Probability of Default (PD) models Exposure risk models Proposition-level risk models Extract, cleanse, manipulate and prepare large datasets using Python and SQL to support model development, validation and deployment. Build and optimise predictive models using TransUnion and Equifax bureau data, ensuring appropriate variable selection, mapping and regulatory compliance. Perform model validation activities including: Back-testing Population stability analysis Characteristic stability analysis Reject inference Performance monitoring Produce clear, comprehensive and audit-ready model documentation, technical specifications and governance artefacts. Support model implementation, user acceptance testing and production deployment. Contribute to the ongoing development of model monitoring frameworks and model governance processes. Share modelling best practice and provide technical guidance to colleagues to help build capability across the wider Credit Risk team. Essential Skills & Experience Technical Skills Strong Python programming skills with extensive experience in: Feature engineering Statistical modelling Predictive analytics Model development Advanced SQL skills with experience extracting and transforming large, complex datasets. Proven experience developing and implementing: Application scorecards Behavioural (in-life) models Probability of Default (PD) models Exposure risk models Proposition-level credit risk models Credit Risk Expertise Extensive hands-on experience in retail credit risk modelling. Strong understanding of credit bureau data, particularly: TransUnion Equifax Experience selecting, interpreting and engineering bureau variables for predictive modelling. Knowledge of model performance monitoring, calibration and ongoing model optimisation. Governance & Regulatory Knowledge Good understanding of credit risk model governance. Experience producing documentation suitable for model governance and audit. Knowledge of regulatory expectations relating to: Model governance Fairness and bias Explainability Probability of Default (PD) modelling Regulatory model standards Personal Attributes Self-starter who can work independently with minimal supervision. Able to quickly understand complex data environments and business requirements. Strong analytical and problem-solving skills. Excellent attention to detail and commitment to producing high-quality work. Effective communicator, able to explain technical concepts to both technical and non-technical stakeholders. Comfortable working in a fast-paced transformation programme with changing priorities. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Technical Product Manager - Asset Data Warwick (Hybrid - 1 day per week on-site) Initial 6-Month Contract We're recruiting for an experienced Technical Product Manager to join the Asset Data Domain within the Chief Data Office (CDO), part of the IT & Digital function of a major UK critical infrastructure organisation. This is an opportunity to shape enterprise data and analytics products that support engineering, asset management and strategic decision-making across one of the UK's largest asset portfolios. What You'll Be Doing You'll own the vision, roadmap and delivery of enterprise data products, working closely with business leaders, engineering teams and technology specialists to deliver solutions that improve asset performance and decision-making. Key programmes include: Developing data and analytics products that support asset risk management with the Group Engineering function. Shaping how Operational Technology (OT) data is utilised to unlock greater operational insight and business value. Defining product roadmaps, investment priorities, business cases and delivery plans. Working with Technical Leads and Programme Managers to shape product strategy, resource requirements and successful delivery. Leading stakeholder engagement across engineering, asset management, data and IT. About You You'll be an experienced Technical Product Manager (or Data Product Manager/Product Owner) with experience delivering enterprise digital or data products within complex organisations. You'll have: Strong Technical Product Management experience. Knowledge of asset management and the asset lifecycle within an asset-intensive industry. Experience developing product roadmaps, managing backlogs and translating business requirements into product outcomes. Excellent stakeholder management and communication skills, with the ability to influence senior business leaders and technical teams. A collaborative approach and the confidence to operate across business and technology functions. Technical Knowledge This isn't a hands-on technical role, but you'll be comfortable engaging with architects and engineering teams. Experience or familiarity with the following is highly desirable: Microsoft Azure Snowflake Cloud and hyperscale platforms Data products, analytics and AI-enabled solutions Operational Technology (OT) data Enterprise data architecture and governance Why Apply? Strategic product ownership within the Chief Data Office. Opportunity to shape enterprise data and analytics products supporting critical infrastructure. Work across high-profile programmes focused on asset risk, engineering data and digital transformation. Predominantly remote working with one day per week in Warwick. Initial six-month contract with the opportunity to make a significant impact on enterprise data capabilities. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: Data & Digital Specialist Location: Bristol, Cardiff, or Castle Donington - Hybrid Remuneration: Competitive daily rate, via Umbrella Company Contract Details: Temporary, 6 months with strong potential for extension Overview: Join our dynamic team as a Data & Digital Specialist! Help us elevate our data and digital capabilities in the energy sector. Your expertise will drive improvements in data quality, governance, and accessibility, making a tangible impact on our transition to a smarter energy network. If you're passionate about data and excited to support innovative digital strategies, we want to hear from you! Responsibilities: Drive enhancements in data quality and governance across the organisation. Support the development of the DSO Data Portal for better usability and value. Champion data best practises, aligning with Ofgem Data Best Practise Guidance. Contribute to the DSO Data & Digital Strategy and Digital Roadmap. Collaborate with stakeholders to unlock opportunities for data utilisation and digital innovation. Promote strong data governance, metadata management, and compliance practises. Advocate for the adoption of cloud-based data capabilities and digital tools for greater insights. Required Experience: Strong understanding of data governance and quality management frameworks. Experience in regulated environments, ideally with Ofgem standards. Ability to influence and drive improvements in data maturity. Familiarity with cloud-based data platforms and modern architectures. Experience in Agile delivery environments. Excellent analytical and problem-solving skills. Technical Environment: While this role isn't hands-on data engineering, familiarity with modern data platform technologies is essential, including: AWS cloud services SQL databases PostgreSQL Python Data cataloguing and metadata management Experience with AWS services like Glue or SageMaker is a plus, but the focus remains on governance, quality, and strategy. Ideal Candidate: We're looking for a bridge-builder between business and technology! If you're adept at working with both technical and non-technical stakeholders, and have a passion for embedding a strong data culture, you'll thrive in this role. Help us maximise the value of our data assets and transform how we manage and utilise data across the organisation! Apply now and become a key player in shaping the future of data and digital strategies in the energy sector!

Job Title : Senior Portfolio Analyst Contract Type : Temporary (until December 2026, with potential for extension) Location : Wokingham / Warwick / London (Hybrid Working) We are seeking an enthusiastic and dynamic Senior Portfolio Analyst to join our Enterprise Portfolio Office (EPO). In this pivotal role, you will play a key part in managing our organisation's portfolio, ensuring that we align our investments with strategic objectives and drive towards our net-zero goals. Key Responsibilities : Portfolio Planning: Assist in developing and maintaining portfolio plans to ensure alignment across programmes and projects. Portfolio Pipeline Management: Track and manage the Enterprise Portfolio pipeline to ensure all demand is captured accurately. Approvals Management: Coordinate the portfolio "front door" process, ensuring completeness of submissions and supporting governance. Continuous Improvement: Identify opportunities for enhancing processes and tools through stakeholder feedback and data insights. Financial Management: Support portfolio financial tracking and reporting to provide timely insights on budgets and forecasts. Data & Management Information: Create high-quality portfolio data and reporting to inform decision-making. Governance Support: Prepare materials for governance forums and ensure data accuracy for effective decision-making. What You Bring : We are looking for someone who: Is passionate about portfolio management and understands its strategic importance. Has solid experience (3-5 years) in a Portfolio Office or Enterprise PMO. Possesses strong analytical skills in data analysis, reporting, and Management Information (MI). Demonstrates exceptional attention to detail and organisational skills. Is adaptable and able to manage multiple priorities in a fast-paced environment. Brings experience in governance processes and approvals. Is a team player with excellent communication and stakeholder engagement abilities. Qualifications : Professional certification in portfolio/programme/project management (e.g., MSP, MoP, PRINCE2, APM) or equivalent experience. Hybrid Working: Enjoy the flexibility of working from both the office and home. Collaborative Culture: Be part of a team that encourages innovative thinking and continuous improvement. Why Join Us? We value our employees and strive to create a supportive work environment. Here's what you can expect : Hybrid Working: Enjoy the flexibility of working from both the office and home. Collaborative Culture: Be part of a team that encourages innovative thinking and continuous improvement. Growth Opportunities: Potential for extension of contract and possibility of applying for a permanent position. Supportive Environment: Engage with stakeholders at all levels, contributing to meaningful projects that align with our strategic vision. If you're ready to take on this exciting challenge and drive customer insights forward, we'd love to hear from you! Apply today to join a forward-thinking organisation that values innovation and excellence. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Project Manager (Contract) Duration: Up until 31/12/26 (Possibility for extension) Location: Bristol Harbourside/Hybrid (3 days per week on site) Rate: A highly competitive Salary or Umbrella Day Rate is available for suitable candidates Role Summary As a Project Manager, you will work closely with the project Business Lead to oversee the phased delivery of critical initiatives. Your focus will be on executing key milestones, engaging effectively with stakeholders, and aligning all activities with the overarching programme objectives. Key Responsibilities: Project Management: Maintain and manage the project plan, including dependencies, milestones, and deliverables using JIRA and Excel. Facilitation: Facilitate weekly progress meetings, tracking actions and escalating risks, issues, and decisions as needed. Risk Analysis: Support the Business Lead in identifying, analysing, and resolving project risks, issues, and blockers. Reporting: Produce high-quality project status reports and management information for stakeholders and governance forums. RAID Logs: Maintain project RAID logs (Risks, Assumptions, Issues, and Dependencies) and assist in risk mitigation activities. Process Redesign: Support business process redesign activities, including process discovery, documentation, and the creation of current-state and future-state process maps. Stakeholder Coordination: Coordinate and manage engagement across business and technology teams to ensure seamless collaboration. Tool Development: Support the creation of process tooling such as Reporting & MI tools, Power BI dashboards, and Microsoft Co-pilot tools. Optimisation Opportunities: Identify opportunities for future state process redesign, simplification, automation, and control optimisation. Skills & Experience: Proficiency in project management tools, particularly Jira and ServiceNow. Proven experience as a Project Manager in the banking sector or a similar industry. Strong knowledge of AI technologies and their application in banking. Excellent communicator, skilled at engaging stakeholders at all levels and fostering collaborative relationships. Capable of producing clear and concise documentation and reports that articulate project status and risks. Familiar with process redesign methodologies and tools, with a keen eye for identifying opportunities for improvement. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Senior Project Manager - Front Office Commodities Technology Location: London Contract Length: 12 months Working Pattern: 3 days per week in the office - via Umbrella company Are you ready to take on an exciting challenge in the vibrant world of commodities technology? We are on the lookout for a dynamic Senior Project Manager to join our team! If you have a passion for driving projects to success and making an impact in the commodities sector, this is your chance to shine! About Us: Our client thrives on innovation and collaboration. Our commitment to excellence and our energetic team environment sets us apart in the industry. We're dedicated to delivering cutting-edge solutions in commodities technology, and we want YOU to be a part of our journey! What We're Looking For: To thrive in this role, you should bring: Experience: Project / Programme Management within Front Office Commodities Technology, delivering the full Software Development Lifecycle Leadership Skills: Proven ability to lead cross-functional teams and manage complex projects. Technical Acumen: Strong understanding of front office systems, trade lifecycle, and commodities markets. Communication Skills: Exceptional verbal and written communication skills, with the ability to engage a variety of audiences. Certifications: PMP or equivalent project management certification preferred. What You'll Do: As a Senior Project Manager, you will lead transformative projects that shape the future of our front office operations. You will work closely with stakeholders to ensure timely and successful delivery. Here's a glimpse of your responsibilities: Project Leadership: Spearhead multiple projects, ensuring alignment with business objectives and adherence to timelines. Stakeholder Engagement: Build strong relationships with internal and external stakeholders, facilitating clear communication and collaboration. Risk Management: Identify potential risks and develop mitigation strategies to keep projects on track. Team Collaboration: Foster a positive and productive team environment, guiding your project team to success. Reporting & Analysis: Provide regular updates to senior management, showcasing project progress and performance metrics. Why Join Us? Impactful Work: Contribute to projects that drive real change in the commodities landscape. Collaborative Culture: Join a supportive team that values your ideas and expertise. Professional Growth: Gain exposure to a variety of projects and expand your skillset in a fast-paced environment. Competitive Compensation: Enjoy a competitive salary and benefits package. Ready to Jump In? If you're excited about the opportunity to make a difference in commodities technology and meet the qualifications above, we want to hear from you! Join us in shaping the future of commodities technology! We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to be at the forefront of innovation? Join our client's mission to empower innovators and pioneer groundbreaking ideas through their Data Connect Innovation (DCI) Lab! With a focus on rapid proof of concepts (POCs), this role offers the unique opportunity to experiment with novel technologies, accelerate value, and collaborate to create data-driven products that can reshape the organisation and enhance customer experiences. Role: Data Innovation Business Analyst Duration: 6 Months (Perm options) Location: Warwick (2 Days a week in the Office) Rate: 500 pd (umbrella) Your Role As a Data Innovation Business Analyst, you will: Identify, prioritise, and execute successful POCs that uncover valuable opportunities for our client. Guide innovative ideas from initial discussions through to delivery, working closely with business owners and partners. Engage with multidisciplinary teams, including Product Owners, Data Scientists, and Engineers, to drive meaningful outcomes. What You'll Do Build trusted relationships with stakeholders at all organisational levels. Interpret and scope innovative ideas into clear, testable hypotheses. Manage the end-to-end journey of multiple POCs, ensuring successful delivery and momentum. Lead the partner selection process and prepare request-for-proposal materials. Actively participate in POC delivery teams, aligning on initiative needs and reporting progress. Support onboarding of partners and team members for seamless delivery. Attend DCI lab meetings, presenting findings and executing elements of the DCI communication strategy. Stay updated on the latest trends in data-driven technologies and AI to identify new business opportunities. What You'll Bring An innovation and growth mindset, with experience driving outcomes in multidisciplinary teams. A knack for interpreting complex business challenges and scoping these into hypotheses for testing. Strong stakeholder management skills, with the ability to engage, excite, and inspire. Hands-on experience in delivering innovation and rapid prototypes. Exceptional storytelling skills, with a passion for creating impactful content (e.g., video editing, insight visualisation). A proactive, strategic thinker with a bias for execution. A commercial mindset, understanding value identification and business opportunities. Are you naturally curious? Do you thrive in fast-paced environments and embrace the unknown? If you have a passion for new technologies and a commitment to driving innovation, we want to hear from you! Why Join Us? Be part of a dynamic team that is leading the charge in data innovation. Engage with diverse teams and enhance your professional growth. Contribute to projects that have a real impact on the organisation and its customers. Ready to embark on this exciting journey? Apply now to join our client as a Data Innovation Business Analyst! Your next adventure awaits! How to Apply: If you're excited about this opportunity and believe you're a great fit, please answer screening questions during application and submit your CV. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title : Customer Insights (Voice of the Customer) Manager Location: Warwick (2/3 days per week onsite) / Hybrid Contract: 12 months initial (strong likelihood of extension) As the Customer Insights Manager, you will be the driving force behind integrating customer insights across the organisation. Your role is pivotal in delivering a clear, evidence-based view of how the organisation is perceived by its customers. Key Responsibilities : Extensive experience in leading customer insight or analytics functions in complex environments. Proven ability to synthesise complex information into strategic narratives that influence senior decision-makers. Strong background in both qualitative and quantitative research methodologies. Exceptional communication and stakeholder management skills with the ability to influence and simplify complexity. A proactive, resilient mindset, committed to continuous improvement and customer excellence. Be part of a vibrant team dedicated to anticipating and responding to the evolving needs of customers. Play a crucial role in shaping the future of customer experience in the energy sector. Collaborate with senior leaders and make a tangible impact on strategic decision-making. What You Bring : Extensive experience in leading customer insight or analytics functions in complex environments. Proven ability to synthesise complex information into strategic narratives that influence senior decision-makers. Strong background in both qualitative and quantitative research methodologies. Exceptional communication and stakeholder management skills with the ability to influence and simplify complexity. A proactive, resilient mindset, committed to continuous improvement and customer excellence. Why Join Us? Be part of a vibrant team dedicated to anticipating and responding to the evolving needs of customers. Play a crucial role in shaping the future of customer experience in the energy sector. Collaborate with senior leaders and make a tangible impact on strategic decision-making. If you're ready to take on this exciting challenge and drive customer insights forward, we'd love to hear from you! Apply today to join a forward-thinking organisation that values innovation and excellence. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Lead Data Integration Engineer Location: Warwick / Hybrid Contract Type: 9 months with scope to extend Overview We are seeking an experienced Lead Data Integration Engineer to support the delivery of a large-scale enterprise data transformation programme. Working alongside the Project Manager, business stakeholders and the wider delivery team, you will lead the discovery, integration and transformation of data from multiple fragmented enterprise systems into a scalable, trusted enterprise data model. This role combines technical leadership with strong analytical and stakeholder engagement skills. The successful candidate will work closely with business units to understand how disparate data sources relate to one another, identify integration opportunities, and design practical, scalable data solutions as requirements emerge. This is a hands-on delivery role suited to someone who enjoys solving complex integration challenges, working through ambiguity and bridging the gap between business and technology. Key Responsibilities Engage with business stakeholders to understand business processes, source systems and data relationships. Lead the discovery phase by analysing multiple fragmented data sources and identifying how they can be integrated into a scalable enterprise data model. Translate business requirements into technical data integration and transformation solutions. Design, develop and maintain scalable data pipelines across multiple enterprise systems. Develop ETL/ELT processes and reusable transformation logic. Design and implement enterprise data models that support reporting, analytics and future system onboarding. Integrate data into Snowflake or an equivalent cloud data platform. Design and implement data quality, validation and monitoring frameworks. Develop APIs and system integrations where appropriate. Identify opportunities to automate business processes across enterprise applications. Produce high-quality technical specifications, solution designs and implementation documentation. Support technical decision-making throughout discovery, design and delivery. Promote engineering best practice, scalable solution design and knowledge sharing across the wider team. Essential Skills & Experience Proven experience delivering enterprise-scale data integration and transformation programmes. Strong experience working with multiple large-scale, fragmented data sources and designing scalable enterprise data models. Ability to combine business analysis, technical discovery and hands-on data engineering. Experience facilitating workshops and engaging directly with business stakeholders to gather and validate requirements. Strong understanding of enterprise data architecture and data modelling principles. Advanced SQL. Strong Python development experience. ETL/ELT development. Experience with Snowflake or an equivalent cloud data platform. Experience using Azure Data Factory, Precog or similar integration technologies. API development and systems integration. Git and DevOps practices. Ability to communicate effectively with both technical and non-technical stakeholders. Desirable Skills & Experience SAP and/or SAP Ariba. Procurement, Supply Chain or Asset Management data domains. Power BI. Data Governance and Master Data Management. Experience working within large, complex enterprise organisations. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Business Analyst Tesco Mobile 6-Month Fixed Term Contract, with Scope for Extension Location & Working Pattern Base location: Slough or Welwyn Garden City. On-site requirement: 2 days per week on site, in line with company policy. This requirement is not flexible. Travel: Occasional travel to Manchester may be required as part of the role. About the Role We're looking for an experienced Business Analyst to lead a strategic review of goodwill payments across our Customer Care operation. Tesco Mobile currently spends approximately 6 million each year on goodwill payments. While these payments play an important role in supporting our customers, there is an opportunity to reduce unnecessary spend, strengthen process control and improve consistency in how payments are managed. As our Goodwill Payments Business Analyst, you'll play a key role in understanding what is driving goodwill payments today, identifying opportunities to reduce value leakage and shaping improvements across governance, compliance, reporting and operational decision-making. This is a high-profile 6-month opportunity, with scope for extension, offering visibility to senior stakeholders and a clear opportunity to deliver measurable financial and customer outcomes. What You'll Be Doing You'll work across data, processes and operational teams to build a clear understanding of where opportunities exist and how we can improve. Key responsibilities will include: Interrogating and analysing multiple data sources to identify trends, patterns and root causes behind goodwill payments. Identifying immediate opportunities to reduce unnecessary payment activity and improve adherence to agreed processes. Mapping end-to-end Customer Care processes to identify control weaknesses, inconsistencies and opportunities for improvement. Analysing repeat claims, duplicate payments and other potential sources of financial leakage. Developing recommendations to improve governance, monitoring, reporting and compliance. Working with operational and leadership teams to translate analytical findings into practical improvements. Defining future requirements for enhanced payment coding and categorisation. Developing improved management information and reporting requirements. Exploring closed-loop feedback mechanisms to help teams learn from payment activity and improve customer outcomes. Identifying opportunities for training, coaching and improved decision-making. Defining opportunities for automated controls and payment calculations. Supporting the development of a sustainable approach to managing goodwill payments beyond the initial project period. What We're Looking For We're looking for someone who combines strong Business Analysis and analytical capability with a practical understanding of operational environments and the ability to turn insight into action. Ideally, you'll bring direct experience within Customer Care operations or a Contact Centre environment. This experience will be particularly valuable in understanding how customer interactions, operational processes, colleague decision-making and payment policies come together to influence goodwill payments. Essential Experience Proven experience working as a Business Analyst, ideally within a complex operational environment. Strong analytical skills, with the ability to interrogate complex datasets and turn findings into clear, actionable recommendations. Experience analysing operational performance data and identifying trends, root causes and opportunities for improvement. Strong process mapping and root cause analysis capability. Experience identifying process weaknesses, control gaps and improvement opportunities. Excellent stakeholder management skills, with the confidence to work across operational teams, subject matter experts and senior leaders. A track record of delivering recommendations that create measurable financial, operational or customer benefits. The ability to work independently, structure ambiguous problems and take ownership of a strategic piece of work from analysis through to recommendation. Desirable Experience It would also be advantageous if you have experience in: Financial leakage, fraud, risk or control environments. Goodwill payments, compensation, refunds or discretionary payment processes. Continuous improvement or operational excellence methodologies. Designing management information, reporting or monitoring frameworks. Implementing automated controls or data-led decision-making solutions. TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: Asset Servicing Administrator Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as an Asset Servicing Administrator! Are you looking for an exciting opportunity in the banking sector? Do you have a knack for detail and a passion for delivering excellent service? If so, we want to hear from you! Our client, a leading organisation in the financial industry, is seeking a dedicated Asset Servicing Administrator to join their dynamic team in the heart of Manchester City Centre. This is a 12-month fixed-term contract where you can showcase your skills and make a real impact! Key Responsibilities: As an Asset Servicing Administrator, your day-to-day duties will include: Producing accurate daily and monthly valuations of clients' investment accounts. Validating key portfolio data to ensure all information is complete and reliable. Managing a varied and sometimes complex workload to meet tight deadlines. Escalating risks that could affect valuation delivery effectively. Responding promptly to queries from internal and external stakeholders. Collaborating with colleagues to resolve issues and streamline processes. Continuously developing your knowledge of financial products and market developments to support high-quality service delivery. What We're Looking For: To be successful in this role, you should have: A strong attention to detail and analytical mindset. Excellent communication skills, both written and verbal. The ability to work collaboratively within a team. A proactive approach to problem-solving and process improvement. A background in finance or a related field would be advantageous, but not essential. If you're ready to take your career to the next level and be part of an organisation that values your contributions, we want to hear from you! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Advertisement: Senior Data Scientist Location: Welwyn Garden City Contract Type: Fixed Term Contract Contract Length: 12 months (6+6) Daily Rate: 550 - 800 per day Inside IR35 Working Pattern: Hybrid About the Role: Are you ready to take your data science career to the next level? Our client is looking for a passionate and hands-on Senior Data Scientist to join their Journey Insights team! In this exciting role, you'll work with both structured and unstructured data, unlocking insights that enhance customer journeys and operational opportunities. What You'll Do: Own the Delivery: Lead end-to-end data science solutions from problem framing to deployment, ensuring your work delivers tangible results. Deep-Dive Analysis: Use hypothesis-driven approaches to uncover customer journey opportunities and translate findings into actionable recommendations. Innovative Solutions: Combine structured datasets with unstructured sources (like text and customer interaction data) to create robust features and predictive models. NLP & GenAI Expertise: Apply traditional NLP techniques and cutting-edge GenAI tools for text classification, summarization, entity extraction, and more. Data Pipelines: Build, validate, and optimise data pipelines and model code, ensuring performance and security. Stakeholder Collaboration: Work closely with stakeholders to define success metrics and turn complex outputs into clear, decision-ready insights. Mentorship: Share best practises and support your team through constructive code and model reviews. Skills and Experience Required: Proven expertise in delivering end-to-end data science solutions that yield practical outcomes. Experience in combining structured and unstructured datasets for modelling and analysis. Strong background in NLP and GenAI techniques, including text classification, summarization, and embeddings. Advanced proficiency in SQL, Python, and PySpark, with a focus on software development best practises. Experience deploying data science models in a cloud environment (Azure preferred). Familiarity with database management (including graph databases) and integrating diverse data sources. Excellent communication skills, with the ability to present complex ideas in a clear, non-technical manner. Desirable Experience: Knowledge of PyTorch, MLflow, DBT, and Databricks AI functions is a plus! About Us: Join a dynamic organisation that values human connection and places customers at the heart of everything they do. Embrace the Agile way of working, where collaboration, innovation, and adaptation are key to meeting customer needs. Why Join Us? Be part of a community that celebrates diversity and inclusivity. Enjoy a blend of remote and office working, fostering creativity and collaboration. Access a range of full-time and part-time working patterns to fit your lifestyle. Ready to Make an Impact? If you're excited about leveraging data to drive meaningful insights and improve customer experiences, we want to hear from you! Apply now to join a vibrant team that thrives on innovation and collaboration. Together, let's create solutions that make a difference! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Derivatives Operations Analyst Duration: 6 months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About Us: Our client is a leading organisation in the finance industry, dedicated to providing exceptional investment management services. We are currently seeking a skilled Derivatives Operations Analyst to join their dynamic team. This role will primarily focus on managing derivatives operations on the Blackrock Aladdin OMS platform, working closely with front office portfolio managers and traders, as well as middle office providers. Key Responsibilities: Collaborate with front office teams to oversee derivative trading processes, ensuring accurate trade processing and reconciliation. Manage collateral requirements associated with various derivative instruments, including futures, swaps, swaptions, and equity options. Address operational issues related to derivatives, providing solutions that enhance efficiency and effectiveness. Engage directly with investment teams to facilitate smooth communication and workflow. Provide exceptional front office services, ensuring alignment with client expectations and organisational standards. Participate in the evaluation and implementation of new derivative investment types, supporting innovative strategies within the organisation. Qualifications: Bachelor's degree (B.S.) in Finance, Economics, or a related field is desirable. A Master's degree (M.S.) or CFA designation is preferred. Strong knowledge of debt and equity instruments, with hands-on experience in futures, swaps, swaptions, and equity options. Familiarity with the Blackrock Aladdin OMS platform is highly desirable. Proficient understanding of trade processing, reconciliation, OTC, stock lending, and collateral management. Excellent communication skills, with the ability to engage effectively with front office personnel and investment teams. Demonstrated experience in client services, showcasing a commitment to meeting client needs. What We Offer: Opportunity to work in a fast-paced, collaborative environment within a prestigious financial organisation. Exposure to innovative trading strategies and complex derivative products. Competitive compensation and potential for professional growth within the finance sector. Our client is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other status. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Procurement Specialist Location: Remote based role (Warwick based site once a week) Contract length: 12 months (Possible extension) Pay Rate: 650 per day via umbrella (inside IR35) We're recruiting for an experienced procurement professional to join a well-established procurement team supporting a diverse portfolio of innovation and research programmes. This is an opportunity to work on genuinely interesting and forward-thinking procurement activity, including the creation of new Dynamic Markets supporting research institutions, universities and emerging AI suppliers. You'll be joining a collaborative, mature procurement function where stakeholder relationships are already well established, processes are in place, and you'll be trusted to lead projects with a high degree of autonomy. The Role You'll support a busy Innovation Procurement team delivering procurement activity across a range of funded programmes and commercial projects. A key focus of the role will be the development and implementation of two new Dynamic Markets, designed to improve access to specialist suppliers within the education, research and AI sectors. Alongside this, you'll manage end-to-end procurement activities, supporting stakeholders through sourcing, evaluation, negotiation and contract implementation. Key Responsibilities Lead end-to-end procurement exercises from requirement gathering through to contract award. Support the creation and implementation of new Dynamic Markets. Manage sourcing activities, tender processes and supplier evaluations. Facilitate moderation and evaluation sessions. Conduct commercial negotiations with suppliers. Develop procurement strategies and recommendations. Build and maintain strong stakeholder relationships across the business. Prepare procurement documentation, specifications and reports. Provide commercial and procurement advice to project teams. Support supplier and contract management activities. Ensure procurement activity is delivered in line with governance and compliance requirements. Key Skills & Experience Essential Proven procurement, category management or strategic sourcing experience. Experience managing procurements from initiation through to contract award. Strong stakeholder management and relationship-building skills. Commercial negotiation experience. Ability to work independently and take ownership of projects. Excellent communication and influencing skills. Experience operating within structured procurement and governance frameworks. Confidence engaging with senior stakeholders and challenging constructively when required. Desirable Experience establishing Framework Agreements, Dynamic Markets or supplier panels. Public sector or regulated industry procurement experience. Experience working with universities, research organisations or innovation programmes. Exposure to AI, technology or emerging supplier markets. Knowledge of e-sourcing platforms such as iValua, Jaggaer, Ariba, Coupa or similar. MCIPS or equivalent procurement qualifications. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.