SKY

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What" you'll "do: " You'll "be the technical lead for a critical ML domain (e.g.," live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams." Lead the"end-to-end"development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams." Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment." Integrate"model"driven"insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and" appropriate use "of data." Define advanced experimental designs, lead A/B testing, develop and" maintain "metrics and dashboards," establish "robust" MLOps "practices, and own"end-to-end" productionisation "from data ingestion through deployment and ongoing model monitoring." Design, architect, and" operate "low"latency," highly reliable " cloud"based "AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and" an optimal "balance between cost, latency, and"production"scale"performance." " What you'll bring Proven extensive"lead"level"engineering experience delivering data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery." Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multimodal sports data (e.g., numerical, spatial, video, or metadata)." Advanced Python" expertise "with strong"hands-on"use of ML/DL frameworks (e.g.," PyTorch , TensorFlow), including taking models from experimentation into production model serving." End-to-end" MLOps "experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and"infrastructure"as"code"practices." Proven technical leadership experience including mentoring and guiding Senior and"Mid-Level"Data Scientists both in their"day-to-day"work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty," pivoting "as necessary." Nice to have U nderstanding of sports data, including"hands-on"experience working with event data, tracking data, or other"high-volume"sports datasets, and converting these into actionable analytical or predictive insights. Being a Sports Fan - we immerse ourselves in Sport so having a passion for sport an d a desire to push the sports experience to the next level is a real bonus. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain. Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology. Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads. Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products. Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring: Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins). Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews. Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity. Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships. Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability. Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Technical Mentorship: Act as the technical lead engineers working cross-functionally in an agile environment; act as a top-notch coder and expert in the domain, capable of deep diving into details of components and features, uplifting capability and shaping engineering maturity across the Domain. Architecture Partnership: Define and guide the technical architecture for complex, high impact data products and platforms. Manage Solution Architects and act as the natural bridge between Data Engineering and Data Architecture as well as colleagues in wider Technology. Standards Setting: Establish engineering patterns, coding standards, and best practices adopted across multiple squads. Design & Innovation: Translate sophisticated business and technical requirements into scalable, cloud native data solutions. Able to create and build frameworks to support CI/CD pipelines and future capability; drive adoption of new tools, technologies, and engineering approaches that support a cloud-agnostic, AI-ready future Assurance & Excellence: Embed rigorous validation, profiling, reconciliation, and automated testing into all engineering work; lead monitoring, observability, and performance optimisation to ensure resilient, reliable data products. Strategic Influence: Partner with architects, product leaders, and senior stakeholders to shape roadmaps and platform direction. Work collaboratively with your Principal Engineer peers to ensure consistent and joined-up approaches to our biggest priorities and challenges. Communicating in both deeply technical and plain and simple terms. What you'll bring: Technical Mastery: Deep expertise in cloud data engineering, distributed processing, and enterprise-scale data architecture. Excellent GCP/Python and/or Node JS 8+ knowledge, and CI/CD experience (ideally with Jenkins). Advanced SQL: Master-level proficiency in SQL (ideally BigQuery ), with strong optimisation and performance-tuning skills. Experience following coding standards and performing peer code reviews. Data Modelling & Insight: Strong capability in designing intuitive, scalable data models and semantic layers aligned to business meaning; skilled in advanced data profiling, anomaly detection, and statistical reasoning to ensure data integrity. Collaboration: Able to influence senior stakeholders, simplify complex concepts, and build strong cross-functional relationships. Technical Leadership: Expert in data quality frameworks, governance standards, and secure handling of sensitive data; connects engineering choices to long-term platform strategy, organisational goals, and future scalability. Understanding: Uses deep business context within the specific Domain to shape proactive, value-driven engineering decisions; also equipped with first-class communication skills, able to grasp very complex data principles and processes, and decipher them in order to walk non-experts through them and gain support. Team overview: Our vision is to enable Sky's growth ambitions though Data and AI: deepening customer relationships, optimising commercial performance, and enhancing operational efficiency. Our Principal Engineers work within Domains and manage our Solution Architects. With top-notch skills, they act as our Technical Leads, setting and improving standards across the team and helping to raise the bar on what's possible. As a senior role, they're also our bridge into wider teams such as Architecture and Technology, ensuring we work together in harmony in pursuit of our data strategy. Our Residential Products Domain is part of the Customer Directorate within Sky Data. It's where we build and maintain data products and data assets for Sky's Connectivity business - including Sky Broadband and Sky Mobile - as well as Sky TV and Sky Protect. We work within the Value Streams, as part of cross-functional teams driving exciting roadmaps; we also support broader work where we help to transform how things get done. That means we're at the heart of the action, supporting and working on the products that keep our customers connected and protected, and which directly drive their Sky experience. Whether we're helping to create magic on screen via the products people watch or using data and AI to improve how our business is set up behind the scenes, one thing's for sure - this is a winning team that collaborates across Sky to make a genuine difference. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley:" Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing" Broadway "and South Ealing tube stations." There's "also plenty of bike shelters and showers." On campus," you'll "find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape What you'll do You will bring strong technical knowledge to end-to-end threat modelling, with the ability to plan, facilitate, document and follow up on threat modelling activities with a high degree of independence. You will apply your technical knowledge to threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. You will work with engineering and product teams to help define secure design patterns, guardrails, and mitigations for AI agents, such as least-privilege tool access and human-in-the-loop controls. You will be expected to manage your workload with a good degree of independence, build familiarity with relevant industry practices and procedures, and take an active role in your ongoing development with support from your line manager and colleagues. You will help promote the value Cyber brings to the business and support workshops and initiatives that build understanding across teams. You will support and coach junior members of the team to help develop their skills, knowledge, and professional confidence. You will support external departments by contributing to bespoke integrations and the effective sharing of information. You will engage with cyber stakeholders, the wider business, and external partners to support the delivery of cyber services and initiatives. You will be expected to continue building your understanding and knowledge in areas such as the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, Cloud, IDAM, Logging & Monitoring (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience working with enterprise-scale technology, ideally with a strong foundation in end-to-end security assessment practices. A working understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin or tool execution, and emergent agent behaviour, together with an interest in continuing to build knowledge in this rapidly evolving area. A collaborative and professional approach, with behaviours that reflect the Sky Values. A clear interest in cyber security, with a positive and thoughtful approach to the work and its impact on the business. Experience working within a cyber security or information security environment, with exposure to technologies, compliance requirements, or regulatory frameworks that shape cyber services and decision-making. Strong analytical, decision-making, verbal and written communication skills. Strong collaboration skills, with the ability to share knowledge, work effectively with others, and support colleagues across the team. A willingness to continue developing your skills and to share knowledge with others in the team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package"with up to 9% employer contribution Private healthcare"with mental health support" Aviva Digital GP and dental insurance" Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes" A range of Sky VIP rewards and experiences " How you'll work" At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 2 days in the office per week. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Who we are" We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates."We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media."

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape What you'll do You will bring strong technical knowledge to end-to-end threat modelling, with the ability to plan, facilitate, document and follow up on threat modelling activities with a high degree of independence. You will apply your technical knowledge to threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. You will work with engineering and product teams to help define secure design patterns, guardrails, and mitigations for AI agents, such as least-privilege tool access and human-in-the-loop controls. You will be expected to manage your workload with a good degree of independence, build familiarity with relevant industry practices and procedures, and take an active role in your ongoing development with support from your line manager and colleagues. You will help promote the value Cyber brings to the business and support workshops and initiatives that build understanding across teams. You will support and coach junior members of the team to help develop their skills, knowledge, and professional confidence. You will support external departments by contributing to bespoke integrations and the effective sharing of information. You will engage with cyber stakeholders, the wider business, and external partners to support the delivery of cyber services and initiatives. You will be expected to continue building your understanding and knowledge in areas such as the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, Cloud, IDAM, Logging & Monitoring (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience working with enterprise-scale technology, ideally with a strong foundation in end-to-end security assessment practices. A working understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin or tool execution, and emergent agent behaviour, together with an interest in continuing to build knowledge in this rapidly evolving area. A collaborative and professional approach, with behaviours that reflect the Sky Values. A clear interest in cyber security, with a positive and thoughtful approach to the work and its impact on the business. Experience working within a cyber security or information security environment, with exposure to technologies, compliance requirements, or regulatory frameworks that shape cyber services and decision-making. Strong analytical, decision-making, verbal and written communication skills. Strong collaboration skills, with the ability to share knowledge, work effectively with others, and support colleagues across the team. A willingness to continue developing your skills and to share knowledge with others in the team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package"with up to 9% employer contribution Private healthcare"with mental health support" Aviva Digital GP and dental insurance" Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes" A range of Sky VIP rewards and experiences " How you'll work" At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 2 days in the office per week. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Who we are" We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates."We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media."

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape What you'll do You will bring strong technical knowledge to end-to-end threat modelling, with the ability to plan, facilitate, document and follow up on threat modelling activities with a high degree of independence. You will apply your technical knowledge to threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. You will work with engineering and product teams to help define secure design patterns, guardrails, and mitigations for AI agents, such as least-privilege tool access and human-in-the-loop controls. You will be expected to manage your workload with a good degree of independence, build familiarity with relevant industry practices and procedures, and take an active role in your ongoing development with support from your line manager and colleagues. You will help promote the value Cyber brings to the business and support workshops and initiatives that build understanding across teams. You will support and coach junior members of the team to help develop their skills, knowledge, and professional confidence. You will support external departments by contributing to bespoke integrations and the effective sharing of information. You will engage with cyber stakeholders, the wider business, and external partners to support the delivery of cyber services and initiatives. You will be expected to continue building your understanding and knowledge in areas such as the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, Cloud, IDAM, Logging & Monitoring (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience working with enterprise-scale technology, ideally with a strong foundation in end-to-end security assessment practices. A working understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin or tool execution, and emergent agent behaviour, together with an interest in continuing to build knowledge in this rapidly evolving area. A collaborative and professional approach, with behaviours that reflect the Sky Values. A clear interest in cyber security, with a positive and thoughtful approach to the work and its impact on the business. Experience working within a cyber security or information security environment, with exposure to technologies, compliance requirements, or regulatory frameworks that shape cyber services and decision-making. Strong analytical, decision-making, verbal and written communication skills. Strong collaboration skills, with the ability to share knowledge, work effectively with others, and support colleagues across the team. A willingness to continue developing your skills and to share knowledge with others in the team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package"with up to 9% employer contribution Private healthcare"with mental health support" Aviva Digital GP and dental insurance" Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes" A range of Sky VIP rewards and experiences " How you'll work" At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 2 days in the office per week. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Who we are" We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates."We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media."

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We don't just believe in better. We make it happen. " Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky." And we do it all right here at Sky. Role/ Team overview" Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape What you'll do You will bring strong technical knowledge to end-to-end threat modelling, with the ability to plan, facilitate, document and follow up on threat modelling activities with a high degree of independence. You will apply your technical knowledge to threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. You will work with engineering and product teams to help define secure design patterns, guardrails, and mitigations for AI agents, such as least-privilege tool access and human-in-the-loop controls. You will be expected to manage your workload with a good degree of independence, build familiarity with relevant industry practices and procedures, and take an active role in your ongoing development with support from your line manager and colleagues. You will help promote the value Cyber brings to the business and support workshops and initiatives that build understanding across teams. You will support and coach junior members of the team to help develop their skills, knowledge, and professional confidence. You will support external departments by contributing to bespoke integrations and the effective sharing of information. You will engage with cyber stakeholders, the wider business, and external partners to support the delivery of cyber services and initiatives. You will be expected to continue building your understanding and knowledge in areas such as the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, Cloud, IDAM, Logging & Monitoring (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience working with enterprise-scale technology, ideally with a strong foundation in end-to-end security assessment practices. A working understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin or tool execution, and emergent agent behaviour, together with an interest in continuing to build knowledge in this rapidly evolving area. A collaborative and professional approach, with behaviours that reflect the Sky Values. A clear interest in cyber security, with a positive and thoughtful approach to the work and its impact on the business. Experience working within a cyber security or information security environment, with exposure to technologies, compliance requirements, or regulatory frameworks that shape cyber services and decision-making. Strong analytical, decision-making, verbal and written communication skills. Strong collaboration skills, with the ability to share knowledge, work effectively with others, and support colleagues across the team. A willingness to continue developing your skills and to share knowledge with others in the team. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package"with up to 9% employer contribution Private healthcare"with mental health support" Aviva Digital GP and dental insurance" Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes" A range of Sky VIP rewards and experiences " How you'll work" At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 2 days in the office per week. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Who we are" We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. " We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates."We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. " To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media."

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Senior Developer, you will design, build, and scale an AI Operations platform supporting Sky and NBCUniversal. You will focus on alert ingestion, correlation, and intelligent automation using full-stack development, machine learning, and Generative AI (GenAI). For this role we offer the hybrid working approach with 2 days a week onsite in Osterley/Leeds office. What you'll do Design, build and maintain full-stack software solutions using Golang and Python, spanning services, APIs and automation components Contribute to the architecture and evolution of Sky's AI Operations platform, shaping intelligent automation and large-scale operational workflows Develop and operate cloud-native systems on AWS, including automated testing frameworks, CI/CD pipelines and environment validation Build reliable alerting, correlation and automation capabilities that support high-scale streaming and live service environments Produce high-quality technical documentation, covering design decisions, configuration, deployment processes and operational runbooks Collaborate closely with engineers, product teams and operational stakeholders to deliver robust, scalable and observable systems Troubleshoot complex distributed systems, identifying root causes and driving continuous improvement across the platform Mentor engineers through code reviews, design discussions and technical guidance, supporting a culture of engineering excellence What you'll bring Strong experience in software engineering within cloud or platform environments, ideally with exposure to IaC, observability and automation tooling Proficiency with Golang and/or Python, alongside experience building APIs, backend services and distributed systems Solid understanding of data technologies such as MongoDB or Postgres, including schema design, optimisation and operational considerations Strong knowledge of RESTful API design, integration patterns and modern automation approaches (including low-code/no-code tools) Ability to create and maintain clear technical documentation and architectural artefacts, supporting knowledge-sharing and change management A track record of solving complex engineering challenges, introducing innovative ideas and influencing technical direction within a team or platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid 2 days in the office in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.