Reed Technology

IT Technician Annual Salary: 35,000- 45,000 Location: West London Job Type: Full-time We are seeking an IT Support Technician who thrives in a hardware-focused support role within fast-paced environments. This role involves hands-on troubleshooting and day-to-day operational support across various devices, networks, and Microsoft 365, ensuring smooth IT operations for both head office staff and the dealer network. Experience in large enterprises or multi-site businesses is highly beneficial. Day-to-day of the role: Hardware & Desktop Support (Primary Focus): Provide 1st / 2nd line IT support for HQ and dealer network users. Support and maintain desktops, laptops (Lenovo/Dell/HP), printers, scanners, meeting-room equipment, and other peripherals. Diagnose, repair, and replace hardware components; perform regular preventive maintenance. Manage IT asset inventory, including procurement, deployment, and lifecycle trackin Software & Systems Support: Install, configure, and maintain Windows 7/10/11 and Microsoft 365 applications. Support M365 user account creation, permissions, licensing, and configuration. Assist with onboarding/offboarding processes (accounts, devices, access). Provide user training and promote best practices across the organisation and retail network. Network & Infrastructure: Support basic network troubleshooting (LAN, Wi-Fi, switches, routers, cabling). Liaise with external vendors for network or infrastructure escalations. Provide IT support to our dealer network, including retail systems, remote access, and OEM applications. Assist with the rollout of dealer-facing systems or digital retail tools (e.g., DMS, CRM, diagnostics platforms). Security & Compliance: Follow IT security guidelines and help enforce compliance aligned with GDPR, ICMS, and internal policies. Maintain documentation, SOPs, and user guides; contribute to knowledge base development. Support periodic audits, security checks, and system access reviews. Required Skills & Qualifications: 1-3 years of experience in an IT Support / Desktop Support role (enterprise or multi-site preferred). Strong hands-on experience with PC and laptop hardware maintenance and troubleshooting. Good understanding of Windows OS (Win7/10/11) and Microsoft 365 environment. Basic networking knowledge (LAN/Wi-Fi, switches, routers). Awareness of GDPR and experience working under information security policies. Excellent communication skills with the ability to support users of varying technical levels. Strong problem-solving skills, organised and capable of managing multiple issues simultaneously. Customer-focused mindset with a proactive, service-oriented approach. If you are interested in this position please apply online or for more information please contact me on

IT Systems Manager - Birkenhead (Fully On-Site) Part-Time (Flexible) 30 hours/week 26,000 to 39,000 + Benefits (depending on experience) An IT Systems Manager is required for our client based in Birkenhead to oversee and maintain IT operations across multiple sites in Cheshire, Warrington, and the Wirral. You'll manage one 1st Line Support Engineer, provide 2nd/3rd line support, and ensure smooth running of business-critical systems. Key Responsibilities Manage IT infrastructure and support across all sites. Provide technical escalation and oversee 1st line support. Administer Microsoft technologies (Windows OS, Office 365). Maintain hardware (phones, printers, etc.) and ensure system reliability. Travel to sites as needed. Requirements Strong Microsoft tech stack experience. Multi-site IT management background. Familiarity with Atlas HR and SASSHA (desirable). Excellent troubleshooting and communication skills. Full UK driving licence (preferred).

Software Quality Assurance Tester Location: Berkshire Job Type: Hybrid (2-3 days per week onsite) Salary: Competitive An exciting new permanent opportunity has become available for a motivated Software Tester to ensure the high quality and robustness of clinical coding and notation software products used by NHS bodies across the UK. This role is based in Berkshire and offers a hybrid working arrangement. Day-to-day of the role: Work alongside our Development and Support Teams to guarantee the quality of our SaaS and PC applications. Understand requirements, break down features, and ensure an excellent user experience through close collaboration with developers and product managers. Create and execute functional tests, customer scenario tests, stress tests, performance tests, and scalability tests. Identify issues to improve the quality of the finished product prior to release. Document testing failures thoroughly using tracking systems and assist with the investigation of user-reported issues. Perform thorough regression testing when issues are resolved and liaise with the Development Team to ensure swift resolution. Assist business users and stakeholders during User Acceptance Test phases to ensure the software aligns with business goals. Required Skills & Qualifications: 1-3 years of experience in a QA or software testing environment. Strong analytical and interpersonal communication skills. A solid foundation in software testing and an understanding of quality standards. Methodical approach and commitment to delivering an excellent end-user experience. Familiarity with JIRA or similar issue tracking systems. Experience with automated testing frameworks. Ideally hold International Software Testing Qualifications Board certification. Strong working knowledge of Agile/Scrum methodologies. Experience in the NHS or healthcare sector is advantageous. A university degree in Computer Science, or proven industry experience in a comparable role. Benefits: Competitive salary and benefits package. Hybrid working model allowing flexibility. Opportunities for professional development and certification. Engaging work environment with a focus on innovation and quality. How to apply: To apply for the Software Quality Assurance Tester position, please submit your CV to be considered immediately.

Network Engineer Bradford (On-Site) Rate: 275 per day (Inside IR35) 4 Months A Network Engineer is required for our public sector client who are based in Bradford. The successful candidate will bring solid networking experience and a collaborative approach to supporting critical infrastructure. Key Responsibilities Provide hands-on support for LAN/WAN infrastructure across multiple sites Configure and troubleshoot Cisco switches and routers Assist with firewall rule changes and basic policy management (Palo Alto or similar) Support VPN and remote access solutions Monitor network performance and respond to alerts using tools like SolarWinds or PRTG Maintain accurate documentation of network configurations and changes Participate in change and incident management processes Skills & Experience Experience in network support or engineering roles Strong understanding of TCP/IP, VLANs, routing protocols, and network diagnostics Experience with Cisco networking equipment (CCNA-level knowledge) Exposure to Palo Alto firewalls and/or Cisco ISE to implement wired and wireless network access control and micro segmentation. Experience with Fibre and copper cable management (datacentre clean ups) Familiarity with NAC solutions and enterprise network security practices Excellent troubleshooting and communication skills

Firewall Administrator Contract: 3-month temporary assignment Location: Hybrid (1-2 days per week in London) Main Focus: Deployment of Palo Alto firewalls We are seeking a Firewall Administrator with expertise in deploying Palo Alto firewalls. This role involves day-to-day administration and documentation of firewall systems, managing VPNs, and participating in upcoming projects related to ZTNA and Prisma cloud technology. Day-to-day of the role: Administer and manage firewall configurations and deployments, focusing on Palo Alto firewalls. Maintain and update system documentation related to firewall configurations and network security protocols. Manage and configure VPNs, ensuring secure and efficient network connections. Participate in projects related to Zero Trust Network Access (ZTNA) and Prisma cloud technology, contributing to the enhancement of network security. Troubleshoot network issues, ensuring stability and security across all networked systems. Work with Azure and CD-WAN environments, integrating and managing network services. Required Skills & Qualifications: Proven experience in deploying and managing Palo Alto firewalls. Strong understanding of network security protocols and VPN configuration. Experience with Zero Trust Network Access (ZTNA) and Prisma cloud technology. Proficient in network troubleshooting and resolution. Experience working with Azure and CD-WAN. Ability to work independently and manage multiple tasks effectively. To apply for this Firewall Administrator position, please submit your CV.

Data Engineer-MUST HAVE CURRENT SC&NPPV3-Inside IR35 We are recruiting for exciting opportunity for a Data Architect to join a high-profile programme currently moving into Phase 2 of its design. This role will focus on evolving an existing data model to support new application requirements, including terabyte-scale data processing, digital media data, and enterprise-aligned architecture. You'll play a key role in shaping scalable solutions and supporting advanced data-driven capabilities in an Agile environment. Key Responsibilities: Enhance and develop the target data architecture and logical data models Design and implement Elasticsearch structures (indices, documents, fields)Lead data mapping, transformation, and integration activities Produce core artefacts (data dictionaries, mapping docs, architecture definitions) Support data lifecycle management (archiving, upgrades, decommissioning) Ensure alignment with enterprise data standards and governance Act as the SME for all data-related decisions across technical and business teams Key Skills: Strong experience with Elasticsearch data modelling Expertise working with large-scale (TB+) datasets and data pipelines Experience with data lake architectures Strong data modelling, mapping, and governance knowledge Ability to translate business requirements into technical data solutions Proven experience operating in Agile environments Confident stakeholder engagement and architectural decision-making You must have current live SC & NPPV3 Clearances

Data Specialist-Inside IR35-MUST HAVE STRONG MAXIMO EXPERIENCE Our large public sector client are looking for a Operational Compliance Support Manager (Data Specialist) You will work in a team that manages asset data, reporting and compliance across built environment portfolio. The team ensures data quality, supports investment planning and drives data-led decisions. -Responsible for asset data quality, completeness and governance within Maximo and other data systems. -Carry out auditing, cleansing and validation of large datasets Manage asset data structures to support maintenance, inspections and planning activities -Track data quality KPIs and support investment planning -Build workflows and processes to improve data quality and automation -Support compliance processes including asset handovers, condition reporting and risk registers -Work closely with stakeholders to resolve data issues and improve data outputs -Strong focus on problem solving and data integrity

Technology Manager Salary: £274.68 per day (Inside IR35) Location: Kent Job Type: Full-time, 3-month contract initially with potential for permanent role Hours of Work: 37.5 hours per week Join a dynamic educational environment as a Technology Manager, where you will lead the ICT infrastructure, security, and digital development click apply for full job details

Data Architect Shape the future of enterprise data architecture within a modern cloud environment. We are seeking an experienced Data Architect to play a key role in designing, developing, and evolving a modern data platform. This position offers the opportunity to drive strategic data initiatives, implement Data Mesh principles, and help create scalable, secure, and high-performing data solutions that support business growth. The Role As a Data Architect, you will be responsible for defining and governing data platform architecture, ensuring data products are scalable, interoperable, and aligned to enterprise standards. Working closely with engineering teams and business stakeholders, you will provide technical leadership, architectural guidance, and strategic direction across the data landscape. Key Responsibilities Design and oversee the architecture of modern cloud-based data platforms. Develop architectural documentation, technical designs, and standards. Champion Data Mesh and Data-as-a-Product principles across development teams. Evaluate and recommend tools, technologies, and services to support platform growth. Establish and maintain architectural best practices and governance frameworks. Design secure, scalable, and high-performing data solutions. Create robust data pipelines supporting batch, event-driven, and streaming workloads. Ensure data products are discoverable, trustworthy, and interoperable. Provide technical leadership, mentoring, and guidance to engineers and analysts. Collaborate with stakeholders to shape data strategy, roadmaps, and future capabilities. About You You are an experienced Data Architect or Data Solutions Architect with strong cloud platform expertise and a passion for modern data architectures. You enjoy solving complex problems, influencing technical direction, and working collaboratively across both technical and non-technical teams. Skills & Experience Proven experience in a Data Architect, Data Solutions Architect, or similar role. Strong experience with cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure . Good understanding of Google BigQuery and modern data platform technologies. Expertise in data architecture, data warehousing, and large-scale data platforms. Strong knowledge of Data Mesh , database design, and ETL/ELT methodologies. Experience designing scalable, secure, and governed data solutions. Understanding of data security, compliance, and GDPR requirements. Excellent analytical and problem-solving abilities. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring and supporting technical teams. Why Apply? Opportunity to influence the future direction of a modern cloud data platform. Work with cutting-edge data technologies and architectures. High-impact role with significant technical ownership. Collaborative environment focused on innovation, engineering excellence, and continuous improvement. SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION

Azure Cloud Specialist Newcastle - Hybrid Working My client is looking to recruit a talented Azure Cloud Specialist to join their infrastructure team and play a key role in developing and enhancing their cloud and datacentre services. This is an exciting opportunity for a technology professional who enjoys solving complex technical challenges, delivering impactful change, and helping shape the future direction of enterprise infrastructure services. Working within the Infrastructure team, you will be responsible for supporting and improving a hybrid technology estate spanning Microsoft Azure and on-premises environments. You will work closely with colleagues across infrastructure, security, applications, and service teams to deliver reliable, secure, and high-performing services that meet the needs of the business. What You'll Be Doing Providing expert-level support for cloud and server platforms. Leading the technical delivery of infrastructure enhancements, upgrades, and modernisation initiatives. Troubleshooting and resolving complex technical issues while identifying opportunities to prevent recurrence. Managing and improving Azure, Active Directory, Entra ID, and Windows Server environments. Identifying ways to improve platform performance, reliability, scalability, and cost efficiency. Supporting automation and streamlining operational processes. Producing clear technical documentation and sharing knowledge with colleagues. Contributing to the successful delivery of strategic technology programmes. What We're Looking For Strong hands-on experience managing enterprise cloud and server infrastructure. Expertise in Microsoft Azure, Active Directory, Entra ID, and Windows Server technologies. A proactive problem-solver with excellent analytical and troubleshooting skills. Experience working with a broad range of technical and business stakeholders. A collaborative approach with the ability to influence, guide and support colleagues. A passion for improving services, driving efficiencies, and delivering positive business outcomes. Desirable Skills Microsoft Azure certifications. Experience with cloud financial management and optimisation. Knowledge of infrastructure performance monitoring and capacity management. Familiarity with Kubernetes or other container technologies. Experience working within large, complex organisations.

Cyber Security Engineer - Cloud Security & Automation London or North Lincolnshire (Hybrid) 65,000 - 70,000 + Bonus We're supporting a growing organisation as they continue to invest in their Cyber Security capability. This is an exciting opportunity for a Cyber Security Engineer with experience in cloud security, automation and security operations . Working within a collaborative cyber team, you'll help secure cloud environments, enhance detection and response capabilities, and drive automation across security processes. We're particularly interested in individuals who enjoy solving problems through automation, have experience integrating tools and workflows, and are curious about emerging technologies such as AI and machine learning . If you're passionate about modern cyber security, cloud technologies and building smarter, more efficient security solutions, this role offers the opportunity to make a real impact. Key Responsibilities Design and implement security automation workflows to improve efficiency and response times. Develop scripts and integrations using Python, PowerShell and APIs. Manage and optimise security tooling including SIEM, EDR/XDR and monitoring platforms. Support the secure configuration and governance of Azure, AWS and Microsoft 365 environments. Collaborate with IT, Development and Security teams to deliver secure-by-design solutions. Enhance detection, threat monitoring and incident response capabilities. Support threat hunting, investigations and continuous security improvement initiatives. Contribute to the secure adoption of AI-enabled technologies and identify opportunities to leverage automation and machine learning within security operations. Monitor emerging threats and help implement appropriate security controls and safeguards. Skills & Experience Essential Good level of experience within Cyber Security, Security Engineering, Cloud Security or Security Operations. Strong cloud security knowledge across Azure, AWS and/or Microsoft 365. Experience with scripting and automation using Python, PowerShell or similar technologies. Hands-on experience managing and configuring security tooling such as SIEM, EDR/XDR, Microsoft Sentinel, Defender, Splunk or CrowdStrike. Experience integrating systems and workflows through APIs and automation frameworks. Strong communication and stakeholder management skills. Desirable SOC, threat hunting or detection engineering experience. Security orchestration and response automation experience. Microsoft security ecosystem expertise. Exposure to AI, Copilot, LLMs or machine learning technologies. Cloud or cyber security certifications. This is a fantastic opportunity to join a forward-thinking organisation where you'll help shape the future of security operations through cloud security, automation and emerging AI technologies. Whether you're a Cyber Security Engineer, Cloud Security Engineer, Security Automation Engineer, Detection Engineer or Security Operations Engineer , we'd love to hear from you. Apply now using the link provided.

This is a rare opportunity to join a national organisation based in Newcastle City Centre looking for a EUC Engineer for a 40-55k role with bonus and benefits to join their internal tech ops team. You will be joining a busy tech ops function which is made up of multiple specialists - the key areas around for this are around the core EUC stack. Provide escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects such as device refreshes, migrations, and new technology rollouts. Ensure compliance with security policies and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more.

Infrastructure Analyst Liverpool or Manchester Hybrid (2 Days On-Site) 50,000 An Infrastructure Analyst is required for our legal client who are embarking on a major technology transformation programme. This is an exciting opportunity to work across a modern technology estate, supporting infrastructure projects, cloud adoption initiatives and the ongoing evolution of critical business systems. You'll join a collaborative team working across the UK and internationally, with exposure to technologies including Azure, VMware, Software Defined WAN and SaaS/IaaS platforms. Key Responsibilities Support the delivery, maintenance and continuous improvement of infrastructure services Provide technical expertise throughout the project lifecycle, from design through to BAU support Act as an escalation point for complex infrastructure issues Support disaster recovery and high-availability solutions Create and maintain technical documentation, test plans and recovery procedures Contribute to infrastructure projects and service improvement initiatives Participate in out-of-hours support when required Essential Skills VMware administration Microsoft Azure, including Entra ID Windows Server 2016, 2019 & 2022 Active Directory, DNS, DHCP and Sites & Services Disaster Recovery and High Availability concepts Networking fundamentals, routing and troubleshooting SolarWinds, SNMP or similar monitoring tools Strong troubleshooting and problem-solving skills Desirable Skills Azure certifications (AZ-900, AZ-104, AZ-700) Microsoft 365 (Exchange Online, Teams, Intune) Azure Virtual Machines, SSO, MFA and SAML Hyper-V, FortiGate and Mimecast ITIL Foundation Cyber Security interest or experience Legal applications such as iManage, Aderant or BigHand This is a fantastic opportunity for an Infrastructure Engineer or Infrastructure Analyst looking to join a business investing heavily in modern infrastructure and cloud technologies.

IT Manager Location: Greater Manchester (with travel to UK offices) Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent The Opportunity Reed Technology are delighted to be working with a growing, multi-site professional services organisation seeking an experienced IT Manager to take ownership of their internal IT function. This is a fantastic opportunity for a proactive IT professional who enjoys combining hands-on technical support with strategic IT planning. You'll be responsible for ensuring the smooth operation of business-critical systems, working closely with external IT partners and internal stakeholders to drive improvements, strengthen security, and enhance user experience across the organisation. Key Responsibilities Act as the primary point of contact for all IT-related matters across the business. Provide effective troubleshooting and technical support, ensuring issues are resolved efficiently. Collaborate with external IT support providers on infrastructure, cyber security, and technology projects. Lead initiatives to develop and improve IT systems, processes, and policies. Work with internal teams to establish and maintain best-practice IT standards and procedures. Manage hardware inventory, including procurement, deployment, maintenance, renewal, and disposal of equipment. Purchase, configure, and support laptops, tablets, mobile devices, and associated hardware. Administer and manage software licensing across a range of business applications. Evaluate new technologies and prepare business cases to support future investment and innovation. Provide regular updates to senior stakeholders on IT performance, projects, and recommendations. Skills & Experience Required Previous experience in an IT Manager, IT Lead, Senior IT Support, or similar position. Strong knowledge of both Windows and MacOS environments. Experience supporting Windows-based server infrastructure. Proficiency with Microsoft 365 and Microsoft Office applications. Excellent problem-solving and troubleshooting skills. Strong communication skills with the ability to engage stakeholders at all levels. Experience managing third-party IT suppliers and service providers. Ability to manage multiple priorities and work effectively under pressure. Desirable Experience Experience within a creative, architectural, engineering, consultancy, or professional services environment. Knowledge of cyber security best practices and compliance standards. Familiarity with BIM environments, FTP systems, ISO standards, or industry-specific technical frameworks. Experience managing specialist software licensing and deployments. What's on Offer? Salary of 35,000 - 45,000 depending on experience. Minimum 25 days annual leave plus bank holidays. Flexible working arrangements. Company pension scheme. Enhanced family-friendly benefits. Ongoing training, professional development, and support for professional memberships. Opportunity to play a pivotal role in shaping and developing the organisation's IT strategy. Additional Information This role is primarily based in Greater Manchester and will require occasional travel to other UK office locations. A full UK driving licence is therefore essential. To apply for this opportunity, please submit your CV via Reed Technology.

IT Manager Northwich, Cheshire - fully on-site 4 months + further extension 300 per day inside IR35 Our client based in Northwich, Cheshire is looking for an experienced IT Manager to join a growing education focused IT team supporting four schools. This is an excellent opportunity for a hands on IT professional who can combine leadership, technical expertise and stakeholder engagement in a busy multi site environment. Working closely with the IT Director, you will oversee the delivery of IT services across all school locations, ensuring systems remain secure, reliable and effective for both staff and students. You will also lead a team of three IT Technicians, providing guidance, support and technical leadership. The successful candidate will be comfortable travelling regularly between sites and building strong relationships with a range of stakeholders across the schools. Key Responsibilities: Manage and support day to day IT operations across four schools. Lead, mentor and develop a team of three IT Technicians. Act as the senior escalation point for complex technical issues. Ensure IT infrastructure, systems and services operate effectively across all sites. Work closely with the IT Director to deliver IT projects and service improvements. Manage and maintain Microsoft cloud and infrastructure technologies. Oversee system performance, availability and security. Build strong relationships with school leadership teams and key stakeholders. Support technology upgrades, deployments and digital transformation initiatives. Ensure compliance with IT policies, procedures and safeguarding requirements. Essential Skills and Experience: Previous experience in an IT Manager, Senior IT Technician, IT Team Lead capacity Strong technical expertise across: Microsoft 365 Azure Entra ID Intune Windows Operating Systems Experience managing, mentoring or leading technical support staff. Strong problem solving and troubleshooting skills. Excellent communication and stakeholder management abilities. Ability to work across multiple locations and manage competing priorities.

Senior Cyber Consultant 65,000 + 15k Bonus Hybrid UK A growing cyber security consultancy is seeking a Senior Cyber Consultant to help organisations enhance their Security Operations and threat detection capabilities. This is a client-facing role focused on designing and delivering SIEM, XDR and SOAR solutions, developing detection content, automating security processes, and improving SOC effectiveness. You will lead detection engineering initiatives, create use cases aligned to MITRE ATT&CK, develop response playbooks, and implement Detection-as-Code best practices. Key Requirements Experience with SIEM platforms (Microsoft Sentinel preferred) Strong KQL and detection engineering skills SOAR automation and playbook development experience Python and/or PowerShell scripting XDR/EDR experience Knowledge of MITRE ATT&CK and threat detection methodologies Azure security and cloud telemetry exposure Previous consultancy or customer-facing experience What's on Offer 65,000 base salary Annual Bonus Predominantly remote working No on-call requirement Exposure to enterprise-scale cyber security projects Strong development and progression opportunities Ideal for: Detection Engineers, SIEM Engineers, Senior SOC Analysts, Security Automation Engineers, SOC Consultants, and Cyber Security Engineers seeking a consultancy-focused role.

We're looking for a junior developer to design, build, and enhance business solutions using Microsoft technologies. You'll work closely with stakeholders to develop applications, automate processes, and deliver data-driven insights that improve business performance. Please note this is a fully onsite role working 5 days in the office in Middlesbrough (free parking). The business has an excellent track record of upskilling and training up junior developers, being onsite will allow you to shadow others and have continuous training. Key Responsibilities Develop and maintain Power Apps (Canvas and Model-Driven Apps). Build automated workflows using Power Automate. Work with stakeholders to gather requirements and deliver effective solutions. Use .NET, SQL Server and T-SQL to support application and reporting needs. Explore and implement AI capabilities including Microsoft Copilot, AI Builder, and Azure AI Services. Essential Skills & Experience Power Apps Power Automate .NET/ SQL Server / T-SQL Strong problem-solving and communication skills. Passion for technology, automation, and AI-enabled solutions. Why Join Us? Work with the latest Microsoft technologies. Help drive digital transformation and innovation. Develop your skills in Power Platform, AI, and business applications. Be part of a collaborative and supportive team. The Process: 1 stage interview onsite. Apply now if you're ready to build innovative solutions that make a real impact? We'd love to hear from you.

Enterprise Architect 70-80,000 Remote First 1-2 Days Per Month in Peterborough Help shape the future of technology at one of the UK's leading charities We're partnering with one of the UK's most recognised charities as they embark on a significant Digital, Data and Technology transformation. Following the appointment of a new technology leadership team, the organisation is investing heavily in modernising its technology estate, introducing product-led ways of working and building the foundations for long-term digital success. As part of this journey, they are creating a brand-new Enterprise Architect position to help define the future direction of technology across the organisation. This is a rare opportunity to join at the beginning of a transformation rather than inheriting the finished product. You'll be stepping into an environment where things are evolving quickly. New structures are being introduced, governance is being strengthened and technology strategy is being reshaped. The successful candidate will play a key role in bringing clarity, direction and consistency to a complex technology landscape whilst helping delivery teams move with confidence. The Opportunity As Enterprise Architect, you'll be responsible for establishing the architectural principles, standards and target-state roadmaps that will underpin the organisation's future technology strategy. Rather than acting as a central approval function, you'll work closely with technical teams and senior stakeholders to create practical guardrails that enable innovation whilst balancing security, resilience, operational effectiveness and cost. This role is ideal for someone who enjoys: Operating in transformation and change environments. Creating order within complex or fragmented technology estates. Influencing stakeholders at all levels without relying on hierarchy. Building architectural capability and governance from the ground up. Shaping long-term strategy whilst remaining close enough to delivery to make an impact. What We're Looking For Experience in Enterprise Architecture or a comparable senior architecture capacity. A track record of simplifying technology estates and reducing technical debt. Strong knowledge across cloud, SaaS, integration, platforms and infrastructure. Experience working within modern Microsoft and Azure environments. An understanding of API-led and event-driven architecture principles. The ability to influence delivery teams and business stakeholders through collaboration rather than control. Most importantly, you'll be someone who can help an organisation navigate change, bring people together around a shared direction and create architecture that genuinely enables better outcomes. Why Join? This is more than an architecture role. It's an opportunity to help shape an organisation at a pivotal stage in its journey. The technology decisions made today will influence how services are delivered for years to come, giving you the chance to leave a lasting legacy whilst working for an organisation that has a meaningful impact on people's lives every day. If you're an Enterprise Architect who wants to build, influence and be part of a genuine transformation journey, we'd love to hear from you.

Regional IT Support Analyst Annual Salary: upto 35,000 Location: Maidstone, UK Job Type: Permanent, Hybrid (minimum two days per week in-office) Contractual Hours: 37.5 hours per week As Regional IT Support Analyst your primary mission is to ensure timely and accurate support for employees in their day-to-day use of IT services and systems. This role involves a hybrid working model and occasional travel to other offices. Day-to-day of the role: Act as the first point of contact for all internal technical issues, providing timely, professional, and customer-focused support to employees across the region. Set up, configure, and prepare laptops and related equipment for new starters, ensuring they have the tools and access required from day one. Support the onboarding and offboarding process for staff, including account provisioning, equipment allocation and return, and coordination of access changes. Operate the regional IT helpdesk and assist employees in their day-to-day use of Corporate IT systems and services. Work independently, stay self-motivated, and maintain a positive approach while investigating issues and identifying effective solutions. Manage selected non-technical administrative tasks that support smooth IT operations and ensure required processes are completed accurately and on time. Coordinate with other departments to contact staff when needed and ensure operational activities are completed on time. Liaise with external vendors and service providers to keep requests, deliveries, and support activities progressing as required. Required Skills & Qualifications: Organised, analytical, and strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification, knowledge of Windows and Active Directory, endpoint devices and hardware, certificate, smart card, and key lifecycle management, networking fundamentals, and unified communications (Microsoft Teams, 3CX).

IT Service Desk Analyst (1st/2nd Line Support) We are looking for a proactive and customer-focused IT Service Desk Analyst to join our busy Incident Management team. In this role, you will provide 1st and 2nd Line remote support for EPOS systems and associated applications across a large multi-site estate. You will be responsible for diagnosing, troubleshooting, and resolving technical issues, ensuring minimal disruption to business operations while delivering exceptional customer service. Key Responsibilities Provide 1st and 2nd Line IT support for EPOS systems and related technologies. Diagnose and resolve hardware, software, and network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. Communicate effectively with customers, providing regular updates and managing expectations. Contribute to continuous improvement initiatives and knowledge-sharing across the team. About You To be successful in this role, you will have: At least 1 year of experience working within an IT support or Service Desk environment. Previous experience in a customer-facing role with a strong focus on service delivery. Basic understanding of network troubleshooting, including WAN and LAN environments. Good knowledge of IT concepts, systems, and technical terminology. Strong analytical and problem-solving skills with a methodical approach to issue resolution. Excellent written and verbal communication skills. The ability to prioritise workload and work effectively in a fast-paced support environment. Desirable Skills Experience supporting EPOS systems or retail technology environments. Exposure to incident management tools and ticketing systems. Knowledge of Microsoft operating systems and common business applications. What We Offer Competitive salary and benefits package. Ongoing training and professional development opportunities. Supportive team environment. Opportunity to work with a leading technology and support function.