Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
Apr 22, 2026
Full time
Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team
My client is hiring a Management Consultant to work on projects in areas such as strategy, performance improvement, and commercial transformation. The Management Consultant will help break down complex problems, lead analysis, coordinate workstreams, and turn insights into clear recommendations for senior clients. Client Details My client is a global strategy and management consulting firm who are expanding their footprint in the UK. They work across several sectors and specialise in top-tier analytical rigour around commercial excellence strategy with practical, hands on delivery to help organisations turn strategy into real-world impact. Description Lead parts of larger consulting projects, ensuring strong analysis and alignment with overall project goals Break down complex problems, develop hypotheses, and design analytical approaches Lead diagnostic work such as pricing reviews, sales effectiveness assessments, contracting analysis, and margin analysis Support the design and rollout of commercial tools (e.g., pricing tools, margin calculators, bid templates, sales pipeline trackers) Create clear, insight driven presentations and other materials for senior audiences Guide and mentor junior consultants and analysts Work closely with client stakeholders to gather data, validate findings, run workshops, and coordinate delivery Support the rollout of new commercial processes, tools, and training Coordinate with multiple internal and external teams to ensure smooth project delivery Contribute to project management tasks including workplans, risks, and reporting Support broader practice growth through thought leadership and business development Profile A successful Management Consultant should have: 4-7 years' experience in management consulting, strategy, commercial analytics, or business performance improvement. Demonstrated experience leading analytical workstreams in complex projects. Strong commercial analytics capabilities (e.g., pricing, margin analysis, financial modelling). Experience supporting the implementation of commercial or operational improvements. Strong structured problem solving skills. Excellent analytical and quantitative abilities (Excel, PowerBI, etc.). Confident senior stakeholders managing skills and with building relationships. Job Offer Competitive salary upto £80k Excellent bonus structure. Opportunity to work in a global and fast growing strategy consultancy in London.
Apr 22, 2026
Full time
My client is hiring a Management Consultant to work on projects in areas such as strategy, performance improvement, and commercial transformation. The Management Consultant will help break down complex problems, lead analysis, coordinate workstreams, and turn insights into clear recommendations for senior clients. Client Details My client is a global strategy and management consulting firm who are expanding their footprint in the UK. They work across several sectors and specialise in top-tier analytical rigour around commercial excellence strategy with practical, hands on delivery to help organisations turn strategy into real-world impact. Description Lead parts of larger consulting projects, ensuring strong analysis and alignment with overall project goals Break down complex problems, develop hypotheses, and design analytical approaches Lead diagnostic work such as pricing reviews, sales effectiveness assessments, contracting analysis, and margin analysis Support the design and rollout of commercial tools (e.g., pricing tools, margin calculators, bid templates, sales pipeline trackers) Create clear, insight driven presentations and other materials for senior audiences Guide and mentor junior consultants and analysts Work closely with client stakeholders to gather data, validate findings, run workshops, and coordinate delivery Support the rollout of new commercial processes, tools, and training Coordinate with multiple internal and external teams to ensure smooth project delivery Contribute to project management tasks including workplans, risks, and reporting Support broader practice growth through thought leadership and business development Profile A successful Management Consultant should have: 4-7 years' experience in management consulting, strategy, commercial analytics, or business performance improvement. Demonstrated experience leading analytical workstreams in complex projects. Strong commercial analytics capabilities (e.g., pricing, margin analysis, financial modelling). Experience supporting the implementation of commercial or operational improvements. Strong structured problem solving skills. Excellent analytical and quantitative abilities (Excel, PowerBI, etc.). Confident senior stakeholders managing skills and with building relationships. Job Offer Competitive salary upto £80k Excellent bonus structure. Opportunity to work in a global and fast growing strategy consultancy in London.
The Senior Support Consultant will provide expert technical support and solutions for clients within the Technology & Telecoms industry. This role is based in Birmingham and requires a strong understanding of technology systems and customer-focused problem-solving skills. Client Details Our client is a well-established medium-sized organisation within the Technology & Telecoms sector. They specialise in delivering innovative and reliable technology solutions to their customers, ensuring high standards of service and technical expertise. Description Provide advanced technical support to clients, addressing and resolving complex issues effectively. Collaborate with internal teams to identify and implement solutions for customer challenges. Monitor and maintain system performance to ensure reliability and efficiency. Document and update technical processes, procedures, and troubleshooting guides. Assist in the deployment and configuration of software and hardware systems. Analyse and resolve escalated support tickets in a timely manner. Deliver training and guidance to junior team members and clients as needed. Stay up-to-date with the latest developments in the Technology & Telecoms industry. Required Experience & Skills Technical Strong SQL skills (query writing, data investigation, troubleshooting) Experience supporting complex, data-driven applications Background in ERP or Back Office systems Ability to diagnose issues across application and data layers Support Experience Proven experience in 2nd/3rd line support roles Comfortable handling escalated, technically complex issues Experience working in SaaS or software support environments Profile A successful Senior Support Consultant should have: Strong technical knowledge in relevant technology systems and tools. Proven ability to diagnose and resolve complex technical issues. Experience in providing excellent customer service and support. Excellent written and verbal communication skills. A proactive approach to learning and staying updated on industry advancements. Ability to work collaboratively within a team and independently as required. Relevant qualifications or certifications in technology or a related field. Job Offer Competitive salary ranging from £50,000 to £55,000 per annum. Permanent position offering job security and growth opportunities. Comprehensive benefits package (details available upon application). Work within a respected organisation in the Technology & Telecoms sector. Based in a convenient Birmingham location with great transport links. If you are a skilled Senior Support Consultant looking for your next challenge, we encourage you to apply and become a valued part of this exciting team in Birmingham.
Apr 21, 2026
Full time
The Senior Support Consultant will provide expert technical support and solutions for clients within the Technology & Telecoms industry. This role is based in Birmingham and requires a strong understanding of technology systems and customer-focused problem-solving skills. Client Details Our client is a well-established medium-sized organisation within the Technology & Telecoms sector. They specialise in delivering innovative and reliable technology solutions to their customers, ensuring high standards of service and technical expertise. Description Provide advanced technical support to clients, addressing and resolving complex issues effectively. Collaborate with internal teams to identify and implement solutions for customer challenges. Monitor and maintain system performance to ensure reliability and efficiency. Document and update technical processes, procedures, and troubleshooting guides. Assist in the deployment and configuration of software and hardware systems. Analyse and resolve escalated support tickets in a timely manner. Deliver training and guidance to junior team members and clients as needed. Stay up-to-date with the latest developments in the Technology & Telecoms industry. Required Experience & Skills Technical Strong SQL skills (query writing, data investigation, troubleshooting) Experience supporting complex, data-driven applications Background in ERP or Back Office systems Ability to diagnose issues across application and data layers Support Experience Proven experience in 2nd/3rd line support roles Comfortable handling escalated, technically complex issues Experience working in SaaS or software support environments Profile A successful Senior Support Consultant should have: Strong technical knowledge in relevant technology systems and tools. Proven ability to diagnose and resolve complex technical issues. Experience in providing excellent customer service and support. Excellent written and verbal communication skills. A proactive approach to learning and staying updated on industry advancements. Ability to work collaboratively within a team and independently as required. Relevant qualifications or certifications in technology or a related field. Job Offer Competitive salary ranging from £50,000 to £55,000 per annum. Permanent position offering job security and growth opportunities. Comprehensive benefits package (details available upon application). Work within a respected organisation in the Technology & Telecoms sector. Based in a convenient Birmingham location with great transport links. If you are a skilled Senior Support Consultant looking for your next challenge, we encourage you to apply and become a valued part of this exciting team in Birmingham.
Supporting a large national not-for-profit in defining and delivering its IT strategy and target operating model. Reporting to the Associate Director of IT, this role combines strategic alignment, operational translation, deep IT function assessment and strong leadership to drive performance across senior teams. Client Details This not-for-profit organisation is well-established within its field and is committed to making a positive impact in people's lives. Operating as a medium-sized organisation, they focus on delivering exceptional services and support to their beneficiaries. Description Define the IT strategy and target operating model for a national not-for-profit Align local technology plans with wider organisational strategy Translate strategy into clear, actionable operational priorities Conduct deep-dive reviews across IT, Cyber, Infrastructure, Delivery and Architecture Diagnose strengths, issues, blockers and improvement opportunities Recommend and implement changes to optimise performance and delivery Provide clear leadership and direction to Heads of Department Manage performance, conduct and team effectiveness Report directly to the Associate Director of IT and track progress against goals Profile A successful Associate Director of Technology should have: Proven experience developing and delivering IT strategy Strong understanding of Cyber, Infrastructure, Delivery and Architecture functions Ability to convert strategic goals into operational plans Skilled at identifying issues and removing blockers across complex technology environments Significant experience leading senior managers Strong performance management and accountability skills Excellent communication and stakeholder engagement abilities Job Offer Competitive daily rate between £7 and £8oo, paid in GBP. Fully remote working Opportunity to work for a respected not-for-profit organisation. Chance to contribute to a meaningful cause while advancing your career. Temporary role offering flexibility and a rewarding challenge. If you're ready to take on this exciting Associate Director of Technology position in London, apply today to join this impactful not-for-profit organisation!
Apr 20, 2026
Seasonal
Supporting a large national not-for-profit in defining and delivering its IT strategy and target operating model. Reporting to the Associate Director of IT, this role combines strategic alignment, operational translation, deep IT function assessment and strong leadership to drive performance across senior teams. Client Details This not-for-profit organisation is well-established within its field and is committed to making a positive impact in people's lives. Operating as a medium-sized organisation, they focus on delivering exceptional services and support to their beneficiaries. Description Define the IT strategy and target operating model for a national not-for-profit Align local technology plans with wider organisational strategy Translate strategy into clear, actionable operational priorities Conduct deep-dive reviews across IT, Cyber, Infrastructure, Delivery and Architecture Diagnose strengths, issues, blockers and improvement opportunities Recommend and implement changes to optimise performance and delivery Provide clear leadership and direction to Heads of Department Manage performance, conduct and team effectiveness Report directly to the Associate Director of IT and track progress against goals Profile A successful Associate Director of Technology should have: Proven experience developing and delivering IT strategy Strong understanding of Cyber, Infrastructure, Delivery and Architecture functions Ability to convert strategic goals into operational plans Skilled at identifying issues and removing blockers across complex technology environments Significant experience leading senior managers Strong performance management and accountability skills Excellent communication and stakeholder engagement abilities Job Offer Competitive daily rate between £7 and £8oo, paid in GBP. Fully remote working Opportunity to work for a respected not-for-profit organisation. Chance to contribute to a meaningful cause while advancing your career. Temporary role offering flexibility and a rewarding challenge. If you're ready to take on this exciting Associate Director of Technology position in London, apply today to join this impactful not-for-profit organisation!
Our client is in the Financial Sector and is looking to grow the team with a new Senior Developer. This role can be done remote with weekly meet ups in Bigmingham on a Wednesday. The technology function is around 80 people total and you will work in an Agile team of 8. Client Details Our client is in the Financial Sector and is looking to grow the team with a new Senior Developer. This role can be done remote with weekly meet ups in Birmingham on a Wednesday. The technology function is around 80 people total and you will work in an Agile team of 8. Description Design, develop, and maintain software applications to meet project requirements. Collaborate with cross-functional teams to deliver technical solutions in a timely manner. Conduct code reviews to ensure high-quality standards are met. Analyse and resolve technical issues, providing effective solutions when required. Contribute to the improvement of development processes and methodologies. Stay updated with the latest trends and technologies in the professional services industry. Mentor junior developers and share best practices within the team. Ensure compliance with industry standards and company guidelines in all development tasks. Profile This role is a largely hands on coding but there will be an element of mentoring juniors, helping to review code, working with Business Analysts and Product Managers to understand business requirements Must haves: C# Azure SQL Angular Mentoring experience UK work experience Nice to haves: Certifications K8s Docker Azure Service Bus, Logic Apps, Functions Apps Job Offer Car allowance of 5k Private medical 25 days + BHS Option to buy 10 more holidays Matched pension Life assurance
Apr 20, 2026
Full time
Our client is in the Financial Sector and is looking to grow the team with a new Senior Developer. This role can be done remote with weekly meet ups in Bigmingham on a Wednesday. The technology function is around 80 people total and you will work in an Agile team of 8. Client Details Our client is in the Financial Sector and is looking to grow the team with a new Senior Developer. This role can be done remote with weekly meet ups in Birmingham on a Wednesday. The technology function is around 80 people total and you will work in an Agile team of 8. Description Design, develop, and maintain software applications to meet project requirements. Collaborate with cross-functional teams to deliver technical solutions in a timely manner. Conduct code reviews to ensure high-quality standards are met. Analyse and resolve technical issues, providing effective solutions when required. Contribute to the improvement of development processes and methodologies. Stay updated with the latest trends and technologies in the professional services industry. Mentor junior developers and share best practices within the team. Ensure compliance with industry standards and company guidelines in all development tasks. Profile This role is a largely hands on coding but there will be an element of mentoring juniors, helping to review code, working with Business Analysts and Product Managers to understand business requirements Must haves: C# Azure SQL Angular Mentoring experience UK work experience Nice to haves: Certifications K8s Docker Azure Service Bus, Logic Apps, Functions Apps Job Offer Car allowance of 5k Private medical 25 days + BHS Option to buy 10 more holidays Matched pension Life assurance
Duet to expansion, my client is seeking a highly organised Recruiting Coordinator (RC) with exceptional coordination abilities and a candidate-first mindset to join the team. RCs serve as the operational backbone of the talent acquisition function, ensuring a seamless experience for candidates and hiring teams throughout the recruiting process. Client Details This role is with a well-established organisation in the financial services sector. The company operates within a collaborative and professional environment, offering employees the chance to contribute to impactful work within the human resources department. Description Coordinate and schedule interviews across multiple time zones, working closely with candidates, hiring managers, and interview panels Serve as a primary point of contact for candidates, providing timely updates, confirmations, and logistical support (including travel coordination when needed) Maintain accurate and up-to-date records in the ATS and support reporting on recruiting activity and metrics Prepare interview materials, track interviewer feedback, and ensure a seamless post-interview process Support campus and early-career recruiting initiatives, including event coordination and candidate follow-up Identify opportunities to improve recruiting workflows, tools, and the overall candidate experience Profile A successful Recruiting Coordinator should have: Previous experience in a recruitment or human resources role, ideally within the financial services sector. Strong organisational skills and the ability to manage multiple tasks effectively. Proficiency in using applicant tracking systems and other recruitment tools. Excellent communication skills, both written and verbal. An eye for detail and accuracy in handling recruitment documentation. A proactive and collaborative approach to problem-solving. Job Offer A highly competitive salary range 4 days in office, 1 day remote Permanent role within the financial services industry. Opportunities to work in a professional and supportive environment. Additional benefits available If you are ready to take the next step in your career as a Recruiting Coordinator, apply now to join a reputable organisation and make a meaningful impact in the human resources department.
Apr 17, 2026
Full time
Duet to expansion, my client is seeking a highly organised Recruiting Coordinator (RC) with exceptional coordination abilities and a candidate-first mindset to join the team. RCs serve as the operational backbone of the talent acquisition function, ensuring a seamless experience for candidates and hiring teams throughout the recruiting process. Client Details This role is with a well-established organisation in the financial services sector. The company operates within a collaborative and professional environment, offering employees the chance to contribute to impactful work within the human resources department. Description Coordinate and schedule interviews across multiple time zones, working closely with candidates, hiring managers, and interview panels Serve as a primary point of contact for candidates, providing timely updates, confirmations, and logistical support (including travel coordination when needed) Maintain accurate and up-to-date records in the ATS and support reporting on recruiting activity and metrics Prepare interview materials, track interviewer feedback, and ensure a seamless post-interview process Support campus and early-career recruiting initiatives, including event coordination and candidate follow-up Identify opportunities to improve recruiting workflows, tools, and the overall candidate experience Profile A successful Recruiting Coordinator should have: Previous experience in a recruitment or human resources role, ideally within the financial services sector. Strong organisational skills and the ability to manage multiple tasks effectively. Proficiency in using applicant tracking systems and other recruitment tools. Excellent communication skills, both written and verbal. An eye for detail and accuracy in handling recruitment documentation. A proactive and collaborative approach to problem-solving. Job Offer A highly competitive salary range 4 days in office, 1 day remote Permanent role within the financial services industry. Opportunities to work in a professional and supportive environment. Additional benefits available If you are ready to take the next step in your career as a Recruiting Coordinator, apply now to join a reputable organisation and make a meaningful impact in the human resources department.
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
Oct 07, 2025
Full time
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Oct 07, 2025
Full time
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 02, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
Oct 02, 2025
Full time
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 01, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
Oct 01, 2025
Full time
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Oct 01, 2025
Full time
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
Oct 01, 2025
Full time
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Oct 01, 2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
Sep 22, 2025
Full time
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
