This rapidly expanding organisation require a Finance Systems/TM1 Developer to manage the control and integrity of financial data and processes, in particular ensuring that data interfaces operate efficiently, and subsequent management information provided to support decision making is accurate and timely. Client Details Rapidly expanding organisation Description This rapidly expanding organisation require a Finance Systems/TM1 Developer to manage the control and integrity of financial data and processes, in particular ensuring that data interfaces operate efficiently, and subsequent management information provided to support decision making is accurate and timely. Responsibilities Manage all aspects of delivering data to Finance administered systems (primarily Cognos TM1). Extract data from a range of sources and perform data cleansing as required. Manage data feeds between various source systems and Cognos TM1 reporting and forecasting tool. Perform necessary control reconciliations and resolve data anomalies and exceptions. Support design, build and maintenance of IBM Planning Analytics/TM1 reporting and forecasting tool. Support the Finance team in providing relevant information to key stakeholders. Drive the development of insightful financial analysis and identify opportunities to add value. Embed a culture of seeking to continuously improve processes and be an advocate of change within a growing organisation. Support transformation projects related to the upgrade and development of Finance systems eg Workday implementation. Advise on changes necessary to security to ensure appropriate segregation of duties or to improve efficiency, control, accuracy or effectiveness of Finance systems. Provide information requested by internal or external auditors. Lead training on Finance administered systems. Represent the Finance function on project and other ad-hoc work requests. Key Skills: Advanced/SME level user of TM1 Prior experience of developing in IBM Planning Analytics/TM1 essential Prior experience of administering databases and managing manual data feeds would be advantageous. Enthusiastic self-starter with good problem-solving skills. Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Ability to work and meet deadlines under pressure. Excellent relationship management and communication skills. Excellent Excel skills. Prior experience of Workday Planning Analytics would be advantageous Profile Advanced/SME level user of TM1 Prior experience of developing in IBM Planning Analytics/TM1 essential Prior experience of administering databases and managing manual data feeds would be advantageous. Enthusiastic self-starter with good problem-solving skills. Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Ability to work and meet deadlines under pressure. Excellent relationship management and communication skills. Excellent Excel skills. Prior experience of Workday Planning Analytics would be advantageous Job Offer Opportunity to join a rapidly expanding organisation Opportunity to support on continued Finance Systems projects
Mar 03, 2026
Full time
This rapidly expanding organisation require a Finance Systems/TM1 Developer to manage the control and integrity of financial data and processes, in particular ensuring that data interfaces operate efficiently, and subsequent management information provided to support decision making is accurate and timely. Client Details Rapidly expanding organisation Description This rapidly expanding organisation require a Finance Systems/TM1 Developer to manage the control and integrity of financial data and processes, in particular ensuring that data interfaces operate efficiently, and subsequent management information provided to support decision making is accurate and timely. Responsibilities Manage all aspects of delivering data to Finance administered systems (primarily Cognos TM1). Extract data from a range of sources and perform data cleansing as required. Manage data feeds between various source systems and Cognos TM1 reporting and forecasting tool. Perform necessary control reconciliations and resolve data anomalies and exceptions. Support design, build and maintenance of IBM Planning Analytics/TM1 reporting and forecasting tool. Support the Finance team in providing relevant information to key stakeholders. Drive the development of insightful financial analysis and identify opportunities to add value. Embed a culture of seeking to continuously improve processes and be an advocate of change within a growing organisation. Support transformation projects related to the upgrade and development of Finance systems eg Workday implementation. Advise on changes necessary to security to ensure appropriate segregation of duties or to improve efficiency, control, accuracy or effectiveness of Finance systems. Provide information requested by internal or external auditors. Lead training on Finance administered systems. Represent the Finance function on project and other ad-hoc work requests. Key Skills: Advanced/SME level user of TM1 Prior experience of developing in IBM Planning Analytics/TM1 essential Prior experience of administering databases and managing manual data feeds would be advantageous. Enthusiastic self-starter with good problem-solving skills. Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Ability to work and meet deadlines under pressure. Excellent relationship management and communication skills. Excellent Excel skills. Prior experience of Workday Planning Analytics would be advantageous Profile Advanced/SME level user of TM1 Prior experience of developing in IBM Planning Analytics/TM1 essential Prior experience of administering databases and managing manual data feeds would be advantageous. Enthusiastic self-starter with good problem-solving skills. Prior experience of collating, managing, and analysing large volumes of data from a range of sources. Flexible and willing to adapt to changing business demands, with a focus on quality, timely delivery, and continuous improvement. Ability to work and meet deadlines under pressure. Excellent relationship management and communication skills. Excellent Excel skills. Prior experience of Workday Planning Analytics would be advantageous Job Offer Opportunity to join a rapidly expanding organisation Opportunity to support on continued Finance Systems projects
The Head of IT will lead the digital strategy and oversee the development and implementation of innovative technology solutions within the Not For Profit sector. This permanent position offers a fantastic opportunity to shape and drive digital transformation. Client Details The organisation is a well-established and respected entity within the Not For Profit sector. They are a medium-sized company committed to making a meaningful impact through the application of technology and digital solutions. Description Develop and implement a comprehensive digital strategy to support organisational goals. Oversee the delivery of digital projects, ensuring they are completed on time and within budget. Collaborate with internal teams to identify opportunities for digital innovation and improvement. Ensure the organisation's digital platforms are user-friendly, secure, and optimised for accessibility. Lead the evaluation and selection of technology solutions and vendors. Monitor digital trends and emerging technologies to inform strategic decisions. Manage and support the digital team, fostering a culture of growth and collaboration. Report on digital performance metrics and provide insights to stakeholders. Profile A successful Head of IT should have: Proven expertise in leading digital strategies and delivering technology solutions. Strong knowledge of digital platforms and emerging technologies within the Not For Profit sector. Experience managing teams and collaborating with various stakeholders. Excellent project management skills with a track record of delivering results. Ability to analyse data and metrics to inform digital decision-making. A relevant qualification in technology, digital marketing, or a related field. Job Offer Competitive salary ranging from £60000 to £65000 per annum. Permanent role with opportunities to lead and innovate within the Not For Profit sector. Inclusive and supportive company culture. Generous holiday leave and additional benefits. This is an exciting opportunity for an experienced Head of IT to make a meaningful impact. If you are ready to take the next step in your career, we encourage you to apply now.
Mar 02, 2026
Full time
The Head of IT will lead the digital strategy and oversee the development and implementation of innovative technology solutions within the Not For Profit sector. This permanent position offers a fantastic opportunity to shape and drive digital transformation. Client Details The organisation is a well-established and respected entity within the Not For Profit sector. They are a medium-sized company committed to making a meaningful impact through the application of technology and digital solutions. Description Develop and implement a comprehensive digital strategy to support organisational goals. Oversee the delivery of digital projects, ensuring they are completed on time and within budget. Collaborate with internal teams to identify opportunities for digital innovation and improvement. Ensure the organisation's digital platforms are user-friendly, secure, and optimised for accessibility. Lead the evaluation and selection of technology solutions and vendors. Monitor digital trends and emerging technologies to inform strategic decisions. Manage and support the digital team, fostering a culture of growth and collaboration. Report on digital performance metrics and provide insights to stakeholders. Profile A successful Head of IT should have: Proven expertise in leading digital strategies and delivering technology solutions. Strong knowledge of digital platforms and emerging technologies within the Not For Profit sector. Experience managing teams and collaborating with various stakeholders. Excellent project management skills with a track record of delivering results. Ability to analyse data and metrics to inform digital decision-making. A relevant qualification in technology, digital marketing, or a related field. Job Offer Competitive salary ranging from £60000 to £65000 per annum. Permanent role with opportunities to lead and innovate within the Not For Profit sector. Inclusive and supportive company culture. Generous holiday leave and additional benefits. This is an exciting opportunity for an experienced Head of IT to make a meaningful impact. If you are ready to take the next step in your career, we encourage you to apply now.
Join a forward-thinking public sector organisation as a Business Intelligence Developer in Birmingham, Cardiff or Leeds. This role focuses on utilising analytics to drive data-driven decisions and enhance operational efficiency Client Details This public sector organisation operates within the analytics field and is committed to improving processes and decision-making through data insights. As a large organisation, it offers the opportunity to make a meaningful impact while working on diverse and impactful projects Description Develop and maintain Business Intelligence solutions to support organisational goals. Create Power BI dashboards and reports to present data insights effectively. Work closely with the Performance Analysts, lead BI Developer, CRM and SharePoint specialists to ensure that new and changed reporting requirements are properly captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR) Assess requirements, design solutions, document models, and deliver ETL solutions using SSIS and Azure Data Factory. Develop and modify existing ETL models to support changes to the business process or emerging business needs. Collaborate with stakeholders to gather and understand data requirements. Ensure data quality, accuracy, and integrity across all reporting systems. Analyse complex datasets to identify trends and opportunities for improvement. Provide technical expertise in the development of data models and visualisation tools. Support the implementation of new analytics technologies and methodologies. Train and support team members on the use of Business Intelligence tools. Profile A successful Business Intelligence Developer should have: Proficiency in Power BI/Business Intelligence tools and data visualisation techniques. A strong background in data analysis and reporting. Strong knowledge of ETL/Integration processes Demonstrable skills in SQL and SSIS Knowledge of Azure environments/Azure Data Factory is highly desirable Experience in managing and processing large datasets. Knowledge of database management systems and query languages. The ability to work collaboratively with cross-functional teams. Strong problem-solving skills and attention to detail. A degree or equivalent qualification in a relevant field, such as computer science or analytics. Job Offer Competitive salary ranging from £45,123 to £49,046 GBP. Generous 10% pension match scheme. 1 day per week in the office hybrid working arrangement Permanent role in a reputable public sector organisation. Opportunities for professional growth and development within analytics. Work in a central Birmingham location, with accessible transport links. If you are ready to take the next step in your career as a Business Intelligence Developer in the public sector, apply today to join this impactful organisation in Birmingham.
Mar 02, 2026
Full time
Join a forward-thinking public sector organisation as a Business Intelligence Developer in Birmingham, Cardiff or Leeds. This role focuses on utilising analytics to drive data-driven decisions and enhance operational efficiency Client Details This public sector organisation operates within the analytics field and is committed to improving processes and decision-making through data insights. As a large organisation, it offers the opportunity to make a meaningful impact while working on diverse and impactful projects Description Develop and maintain Business Intelligence solutions to support organisational goals. Create Power BI dashboards and reports to present data insights effectively. Work closely with the Performance Analysts, lead BI Developer, CRM and SharePoint specialists to ensure that new and changed reporting requirements are properly captured prior to analysis and development. Lead in the design and support of robust routines for the production and delivery of reliable, accurate, agreed Management Information from key systems (case management, telephony, finance and HR) Assess requirements, design solutions, document models, and deliver ETL solutions using SSIS and Azure Data Factory. Develop and modify existing ETL models to support changes to the business process or emerging business needs. Collaborate with stakeholders to gather and understand data requirements. Ensure data quality, accuracy, and integrity across all reporting systems. Analyse complex datasets to identify trends and opportunities for improvement. Provide technical expertise in the development of data models and visualisation tools. Support the implementation of new analytics technologies and methodologies. Train and support team members on the use of Business Intelligence tools. Profile A successful Business Intelligence Developer should have: Proficiency in Power BI/Business Intelligence tools and data visualisation techniques. A strong background in data analysis and reporting. Strong knowledge of ETL/Integration processes Demonstrable skills in SQL and SSIS Knowledge of Azure environments/Azure Data Factory is highly desirable Experience in managing and processing large datasets. Knowledge of database management systems and query languages. The ability to work collaboratively with cross-functional teams. Strong problem-solving skills and attention to detail. A degree or equivalent qualification in a relevant field, such as computer science or analytics. Job Offer Competitive salary ranging from £45,123 to £49,046 GBP. Generous 10% pension match scheme. 1 day per week in the office hybrid working arrangement Permanent role in a reputable public sector organisation. Opportunities for professional growth and development within analytics. Work in a central Birmingham location, with accessible transport links. If you are ready to take the next step in your career as a Business Intelligence Developer in the public sector, apply today to join this impactful organisation in Birmingham.
Our Public Sector client is looking to grow their team with an Enterprise Architect. This role can be done remote with weekly visits to the Birmingham office. In this role you will work alongside Data & Solution Architects and your role is to ensure alignment with business strategies and priorities. Client Details Our Public Sector client is looking to grow their team with an Enterprise Architect. This role can be done remote with weekly visits to the Birmingham office. In this role you will work alongside Data & Solution Architects and your role is to ensure alignment with business strategies and priorities. Description Develop and maintain enterprise architecture frameworks to align with organisational objectives. Collaborate with stakeholders to design and implement technology strategies and solutions. Evaluate current systems and provide recommendations for improvement or replacement. Ensure compliance with industry standards and best practices in the public sector. Lead the integration of new technologies to support business operations and objectives. Provide technical guidance and mentorship to teams across the organisation. Develop roadmaps for future technology initiatives and infrastructure enhancements. Monitor and manage risks associated with technology implementations. Profile Must haves: Currently in an Enterprise Architect role Strong stakeholder skills - this is a key part of the role - technical & non technical Experience working on multiple projects Nice to haves: Data & Risk experience Microsoft stack TOGAF Job Offer Pension up to 19% 25 days + BHS - raises with service Option to buy/sell leave 35 hour work week Season ticket loan Home working allowance Private medical insurance Various courses/paid training
Feb 26, 2026
Full time
Our Public Sector client is looking to grow their team with an Enterprise Architect. This role can be done remote with weekly visits to the Birmingham office. In this role you will work alongside Data & Solution Architects and your role is to ensure alignment with business strategies and priorities. Client Details Our Public Sector client is looking to grow their team with an Enterprise Architect. This role can be done remote with weekly visits to the Birmingham office. In this role you will work alongside Data & Solution Architects and your role is to ensure alignment with business strategies and priorities. Description Develop and maintain enterprise architecture frameworks to align with organisational objectives. Collaborate with stakeholders to design and implement technology strategies and solutions. Evaluate current systems and provide recommendations for improvement or replacement. Ensure compliance with industry standards and best practices in the public sector. Lead the integration of new technologies to support business operations and objectives. Provide technical guidance and mentorship to teams across the organisation. Develop roadmaps for future technology initiatives and infrastructure enhancements. Monitor and manage risks associated with technology implementations. Profile Must haves: Currently in an Enterprise Architect role Strong stakeholder skills - this is a key part of the role - technical & non technical Experience working on multiple projects Nice to haves: Data & Risk experience Microsoft stack TOGAF Job Offer Pension up to 19% 25 days + BHS - raises with service Option to buy/sell leave 35 hour work week Season ticket loan Home working allowance Private medical insurance Various courses/paid training
Michael Page Technology
Milton Keynes, Buckinghamshire
Michael Page are leading the search for a Product Manager to own and develop a portfolio of smart hardware devices, driving strategy, life cycle delivery, and ongoing innovation for a scaling tech business in Milton Keynes. The role requires strong hardware product experience, cross-functional collaboration, and three days per week on-site to shape the next generation of connected products. Client Details This organisation is entering a significant growth phase and is seeking an experienced Product Manager with strong hardware and smart-device product experience to join their expanding team. This is a unique opportunity to play a key role in shaping and delivering the next generation of connected hardware solutions within a company that is investing heavily in product innovation and long-term market expansion. Description Acting as a central figure within the product function, you will own a defined hardware product portfolio and work closely with senior leaders to deliver the overall product vision. You'll be responsible for driving end-to-end life cycle management-from opportunity assessment and business case development through to launch, performance monitoring, and continuous improvement. The role requires confidence working with multi-disciplinary teams including Engineering, Operations, Supply Chain, Finance, Sales, and Marketing, as well as engaging with external partners and suppliers. Key Responsibilities Own and develop the strategy for a portfolio of hardware-based products, ensuring alignment with business goals and market needs. Conduct ongoing market and customer research to identify new opportunities and emerging trends. Build robust business cases to support new product concepts and initiatives. Manage and maintain product information and documentation, including CRM listings and user-facing materials. Support the creation and execution of product roadmaps, ensuring project milestones are achieved. Work closely with development teams to ensure products are delivered to specification and within agreed timelines. Monitor commercial performance, customer feedback, and RMA data to inform ongoing product improvements. Provide internal and external product training where required. Stay informed on new technologies relevant to connected hardware and smart devices. Profile Essential Willingness to work 3 days per week in the Milton Keynes HQ, with 2 days WFH. Minimum 5 years' Product Management experience, ideally within smart devices, IoT, mobility, or hardware-driven product environments. Proven track record managing hardware products throughout the full life cycle. Strong technical aptitude with the ability to translate complex information for both technical and non-technical audiences. Commercially minded, innovative, and driven by customer and market needs. Excellent communication and stakeholder management skills. Desirable Product management certification or a relevant degree. Experience introducing new hardware products into fast-paced, evolving markets. Job Offer Competitive salary between £50,000 to £60,000 25 days holiday plus Bank Holidays. Salary Sacrifice Pension Scheme. Employee Benefits Package. Free parking at the office.
Feb 25, 2026
Full time
Michael Page are leading the search for a Product Manager to own and develop a portfolio of smart hardware devices, driving strategy, life cycle delivery, and ongoing innovation for a scaling tech business in Milton Keynes. The role requires strong hardware product experience, cross-functional collaboration, and three days per week on-site to shape the next generation of connected products. Client Details This organisation is entering a significant growth phase and is seeking an experienced Product Manager with strong hardware and smart-device product experience to join their expanding team. This is a unique opportunity to play a key role in shaping and delivering the next generation of connected hardware solutions within a company that is investing heavily in product innovation and long-term market expansion. Description Acting as a central figure within the product function, you will own a defined hardware product portfolio and work closely with senior leaders to deliver the overall product vision. You'll be responsible for driving end-to-end life cycle management-from opportunity assessment and business case development through to launch, performance monitoring, and continuous improvement. The role requires confidence working with multi-disciplinary teams including Engineering, Operations, Supply Chain, Finance, Sales, and Marketing, as well as engaging with external partners and suppliers. Key Responsibilities Own and develop the strategy for a portfolio of hardware-based products, ensuring alignment with business goals and market needs. Conduct ongoing market and customer research to identify new opportunities and emerging trends. Build robust business cases to support new product concepts and initiatives. Manage and maintain product information and documentation, including CRM listings and user-facing materials. Support the creation and execution of product roadmaps, ensuring project milestones are achieved. Work closely with development teams to ensure products are delivered to specification and within agreed timelines. Monitor commercial performance, customer feedback, and RMA data to inform ongoing product improvements. Provide internal and external product training where required. Stay informed on new technologies relevant to connected hardware and smart devices. Profile Essential Willingness to work 3 days per week in the Milton Keynes HQ, with 2 days WFH. Minimum 5 years' Product Management experience, ideally within smart devices, IoT, mobility, or hardware-driven product environments. Proven track record managing hardware products throughout the full life cycle. Strong technical aptitude with the ability to translate complex information for both technical and non-technical audiences. Commercially minded, innovative, and driven by customer and market needs. Excellent communication and stakeholder management skills. Desirable Product management certification or a relevant degree. Experience introducing new hardware products into fast-paced, evolving markets. Job Offer Competitive salary between £50,000 to £60,000 25 days holiday plus Bank Holidays. Salary Sacrifice Pension Scheme. Employee Benefits Package. Free parking at the office.
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
Oct 07, 2025
Full time
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Oct 07, 2025
Full time
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 02, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
Oct 02, 2025
Full time
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 01, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
Oct 01, 2025
Full time
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Oct 01, 2025
Full time
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
Oct 01, 2025
Full time
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Oct 01, 2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
Sep 22, 2025
Full time
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
