This Global FTSE100 are seeking an AI Product Lead to establish, manage, and evolve the company's Data, AI and Automation processes, support senior management in developing and achieving the organisations strategic plan as well as the development and delivery of the data, AI and Automation capabilities. You will oversee the development and use of data, AI and Automation systems, driving the adoption of centralised solutions across the group. Client Details Global FTSE100 Description This Global FTSE100 are seeking an AI Product Lead to establish, manage, and evolve the company's Data, AI and Automation processes, support senior management in developing and achieving the organisations strategic plan as well as the development and delivery of the data, AI and Automation capabilities. You will be responsible for overseeing the development and use of data, AI and Automation systems, driving the adoption of a centralised standard of these solutions across the group. Key Responsibilities: Remote management of an offshore team of 12 developers and a growing team of 2 in the UK Solutioning innovative ways to organise AI and automation processes, overseeing data/software development Design, deliver, and support Data, AI, and automation solutions, including analytics, models, dashboards, and related platforms. Own the roadmap for trusted data foundations across the group, covering master/reference data, data quality, governance, cataloguing, traceability, and access controls. Provide leadership on the implementation of security & authorisations best practice for accessing AI and Automation solutions. Work proactively with internal and key business partners that contribute to the delivery of analytic, AI models through projects and BAU, exploring new analytics and dashboard tools and where appropriate, advise on new solutions that can improve the effectiveness of organisation. Take a leading role in the growth of the team and support the development of D&A and Divisional team members through coaching and mentoring Provide technical and business leadership across data architecture, integration, visualisation, and emerging AI technologies, ensuring solutions are scalable, secure, and aligned to business needs. Establish and maintain effective data management policies, standards, and operational controls, including code promotion, platform administration, performance monitoring, and compliance with company and legal requirements. Partner with divisional and business stakeholders to shape requirements, resolve data issues, and enable adoption through documentation, training, and user support. Support team effectiveness through mentoring, workload and capacity visibility, regular reporting, and leadership of team engagement activities. Technical Knowledge, Skills and Abilities: Educated to degree level or equivalent with a deep interest in AI innovation and automation Direct experience with machine learning, deep learning, NLP or computer vision is highly desirable Proficiency in Python, Java, and R Strong knowledge of AI frameworks such as TensorFlow or PyTorch. Experience in Data Science techniques and methodologies. Azure Datalake, Databricks, Python (Azure Reference architecture). Excellent problem-solving skills and ability to work in a team environment. Thorough and proven understanding of the principles of data security, management, and administration Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) Experience in BI tools (PowerBi, OBIEE, Tableau, QlikView etc). Technical experience and knowledge in On-Premise and Public Cloud Data Services focused on: Database architecture, ETL, Data Mining, Business Intelligence, Big Data, Data Governance, Data quality, Data Cleansing Business functional knowledge - able to work with Business SMEs to relate the process to the underlying data. ERP experience and implementations (nice to have) Excellent organisational and project management skills Passionate and curious about new technology and the tech industry General understanding of PaaS Concepts - ideally in MS-Azure Profile Educated to degree level or equivalent with a deep interest in AI innovation and automation Direct experience with machine learning, deep learning, NLP or computer vision is highly desirable Proficiency in Python, Java, and R Strong knowledge of AI frameworks such as TensorFlow or PyTorch. Experience in Data Science techniques and methodologies. Azure Datalake, Databricks, Python (Azure Reference architecture). Excellent problem-solving skills and ability to work in a team environment. Thorough and proven understanding of the principles of data security, management, and administration Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) Experience in BI tools (PowerBi, OBIEE, Tableau, QlikView etc). Technical experience and knowledge in On-Premise and Public Cloud Data Services focused on: Database architecture, ETL, Data Mining, Business Intelligence, Big Data, Data Governance, Data quality, Data Cleansing Business functional knowledge - able to work with Business SMEs to relate the process to the underlying data. ERP experience and implementations (nice to have) Excellent organisational and project management skills Passionate and curious about new technology and the tech industry General understanding of PaaS Concepts - ideally in MS-Azure Job Offer Opportunity to join a Global FTSE100 Opportunity to deliver AI Enablement & Strategy
Aug 14, 2026
Full time
This Global FTSE100 are seeking an AI Product Lead to establish, manage, and evolve the company's Data, AI and Automation processes, support senior management in developing and achieving the organisations strategic plan as well as the development and delivery of the data, AI and Automation capabilities. You will oversee the development and use of data, AI and Automation systems, driving the adoption of centralised solutions across the group. Client Details Global FTSE100 Description This Global FTSE100 are seeking an AI Product Lead to establish, manage, and evolve the company's Data, AI and Automation processes, support senior management in developing and achieving the organisations strategic plan as well as the development and delivery of the data, AI and Automation capabilities. You will be responsible for overseeing the development and use of data, AI and Automation systems, driving the adoption of a centralised standard of these solutions across the group. Key Responsibilities: Remote management of an offshore team of 12 developers and a growing team of 2 in the UK Solutioning innovative ways to organise AI and automation processes, overseeing data/software development Design, deliver, and support Data, AI, and automation solutions, including analytics, models, dashboards, and related platforms. Own the roadmap for trusted data foundations across the group, covering master/reference data, data quality, governance, cataloguing, traceability, and access controls. Provide leadership on the implementation of security & authorisations best practice for accessing AI and Automation solutions. Work proactively with internal and key business partners that contribute to the delivery of analytic, AI models through projects and BAU, exploring new analytics and dashboard tools and where appropriate, advise on new solutions that can improve the effectiveness of organisation. Take a leading role in the growth of the team and support the development of D&A and Divisional team members through coaching and mentoring Provide technical and business leadership across data architecture, integration, visualisation, and emerging AI technologies, ensuring solutions are scalable, secure, and aligned to business needs. Establish and maintain effective data management policies, standards, and operational controls, including code promotion, platform administration, performance monitoring, and compliance with company and legal requirements. Partner with divisional and business stakeholders to shape requirements, resolve data issues, and enable adoption through documentation, training, and user support. Support team effectiveness through mentoring, workload and capacity visibility, regular reporting, and leadership of team engagement activities. Technical Knowledge, Skills and Abilities: Educated to degree level or equivalent with a deep interest in AI innovation and automation Direct experience with machine learning, deep learning, NLP or computer vision is highly desirable Proficiency in Python, Java, and R Strong knowledge of AI frameworks such as TensorFlow or PyTorch. Experience in Data Science techniques and methodologies. Azure Datalake, Databricks, Python (Azure Reference architecture). Excellent problem-solving skills and ability to work in a team environment. Thorough and proven understanding of the principles of data security, management, and administration Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) Experience in BI tools (PowerBi, OBIEE, Tableau, QlikView etc). Technical experience and knowledge in On-Premise and Public Cloud Data Services focused on: Database architecture, ETL, Data Mining, Business Intelligence, Big Data, Data Governance, Data quality, Data Cleansing Business functional knowledge - able to work with Business SMEs to relate the process to the underlying data. ERP experience and implementations (nice to have) Excellent organisational and project management skills Passionate and curious about new technology and the tech industry General understanding of PaaS Concepts - ideally in MS-Azure Profile Educated to degree level or equivalent with a deep interest in AI innovation and automation Direct experience with machine learning, deep learning, NLP or computer vision is highly desirable Proficiency in Python, Java, and R Strong knowledge of AI frameworks such as TensorFlow or PyTorch. Experience in Data Science techniques and methodologies. Azure Datalake, Databricks, Python (Azure Reference architecture). Excellent problem-solving skills and ability to work in a team environment. Thorough and proven understanding of the principles of data security, management, and administration Excellent understanding of data administration and management functions (collection, analysis, distribution etc.) Experience in BI tools (PowerBi, OBIEE, Tableau, QlikView etc). Technical experience and knowledge in On-Premise and Public Cloud Data Services focused on: Database architecture, ETL, Data Mining, Business Intelligence, Big Data, Data Governance, Data quality, Data Cleansing Business functional knowledge - able to work with Business SMEs to relate the process to the underlying data. ERP experience and implementations (nice to have) Excellent organisational and project management skills Passionate and curious about new technology and the tech industry General understanding of PaaS Concepts - ideally in MS-Azure Job Offer Opportunity to join a Global FTSE100 Opportunity to deliver AI Enablement & Strategy
Michael Page Technology
Cheltenham, Gloucestershire
This global FTSE100 require a Finance Systems Analyst/Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Client Details Global FTSE100 Description Overview This global FTSE100 require a Finance Systems Analyst/Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Whilst our client is seeking a Finance Systems specialist with TM1 experience, they will also consider candidates with experience of any of the main Financial Consolidation/Planning Accounting Platforms combined with a strong knowledge of SQL for Data Extraction and Power BI dashboarding/analytics. This is a Hybrid role with a minimum of 2 days per week onsite. Key responsibilities: Systems Architecture: Support the build and maintenance of our TM1 finance consolidation system, ensuring finance logic (like forecasts, planning and actuals) is flawlessly automated. Data Engineering: Use SQL to navigate and extract data from our datasets, ensuring the wider Finance team has a "Single Source of Truth." BI & Storytelling: Design and maintain professional Power BI/TM1 dashboards that provide Real Time insights into P&L performance, cash flow, and commercial trends. Data Integrity: identifying discrepancies in the source system and ensuring our "Single source of Truth" remains accurate. Process Automation: Identity manual, repetitive tasks and use technology to automate. Working closely with Group Finance and wider teams to resolve reporting issues and correct submission mistakes. Teaching & Knowledge Sharing: Provide expertise, support and training to users on best practice use of TM1 suite of tools. Non-financial data owner: Supporting operating company submissions and reporting for several non-core financial collections. Key Skills & Experience: Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA/ACCA/ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Profile Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA/ACCA/ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Job Offer Opportunity to work for a Global Organisation Opportunity to enhance Group Level reporting systems and analytics
Aug 14, 2026
Full time
This global FTSE100 require a Finance Systems Analyst/Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Client Details Global FTSE100 Description Overview This global FTSE100 require a Finance Systems Analyst/Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Whilst our client is seeking a Finance Systems specialist with TM1 experience, they will also consider candidates with experience of any of the main Financial Consolidation/Planning Accounting Platforms combined with a strong knowledge of SQL for Data Extraction and Power BI dashboarding/analytics. This is a Hybrid role with a minimum of 2 days per week onsite. Key responsibilities: Systems Architecture: Support the build and maintenance of our TM1 finance consolidation system, ensuring finance logic (like forecasts, planning and actuals) is flawlessly automated. Data Engineering: Use SQL to navigate and extract data from our datasets, ensuring the wider Finance team has a "Single Source of Truth." BI & Storytelling: Design and maintain professional Power BI/TM1 dashboards that provide Real Time insights into P&L performance, cash flow, and commercial trends. Data Integrity: identifying discrepancies in the source system and ensuring our "Single source of Truth" remains accurate. Process Automation: Identity manual, repetitive tasks and use technology to automate. Working closely with Group Finance and wider teams to resolve reporting issues and correct submission mistakes. Teaching & Knowledge Sharing: Provide expertise, support and training to users on best practice use of TM1 suite of tools. Non-financial data owner: Supporting operating company submissions and reporting for several non-core financial collections. Key Skills & Experience: Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA/ACCA/ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Profile Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA/ACCA/ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Job Offer Opportunity to work for a Global Organisation Opportunity to enhance Group Level reporting systems and analytics
Our client is a well-established organisation within the leisure, travel, and tourism industry. They are looking for a Junior Project Manager to join the team on a permanent basis. This role will require travel to the Woking office 1-2 days per week (flexible.) This role is responsible for the end-to-end delivery of IT projects and change initiatives, from concept through to deployment, service transition and benefit realisation. Client Details Our client is a well-established organisation within the leisure, travel, and tourism industry. They are looking for a Junior Project Manager to join the team, on a permanent basis. This role will require travel to the Woking office 1-2 days per week (flexible.) This role is responsible for the end-to-end delivery of IT projects and change initiatives, from concept through to deployment, service transition and benefit realisation. Description Project Delivery Own full lifecycle delivery of IT projects Deliver to agreed time, cost and quality targets Define scope, plan, budget and resources Manage multiple concurrent projects Planning & Governance Develop business cases, plans, RAID logs and communication plans Follow organisational governance frameworks Provide status reporting and audit trail of decisions Risk, Issue & Change Management Manage risks and issues and escalate where required Maintain RAID logs and lead reviews Manage formal change control processes Financial & Commercial Management Manage budgets, forecasting and spend Ensure financial governance compliance Work with procurement and suppliers Stakeholder Management Engage stakeholders across IT and business Communicate at all levels including senior leadership Act as delivery point of contact Business Change & Transition Define as-is and to-be processes Ensure business readiness and adoption Manage transition into BAU Benefits Management Define and track benefits Report benefit realisation Resource Management Build and manage project teams Allocate and track work across teams Profile Experience delivering IT projects end-to-end Strong stakeholder management skills Matrix delivery experience Supplier management experience Knowledge of Agile/Waterfall/DevOps Commercial awareness Strong communication skills Job Offer A competitive salary with hybrid working arrangements. Strong wider benefits package available, as well as great career progression opportunities
Aug 14, 2026
Full time
Our client is a well-established organisation within the leisure, travel, and tourism industry. They are looking for a Junior Project Manager to join the team on a permanent basis. This role will require travel to the Woking office 1-2 days per week (flexible.) This role is responsible for the end-to-end delivery of IT projects and change initiatives, from concept through to deployment, service transition and benefit realisation. Client Details Our client is a well-established organisation within the leisure, travel, and tourism industry. They are looking for a Junior Project Manager to join the team, on a permanent basis. This role will require travel to the Woking office 1-2 days per week (flexible.) This role is responsible for the end-to-end delivery of IT projects and change initiatives, from concept through to deployment, service transition and benefit realisation. Description Project Delivery Own full lifecycle delivery of IT projects Deliver to agreed time, cost and quality targets Define scope, plan, budget and resources Manage multiple concurrent projects Planning & Governance Develop business cases, plans, RAID logs and communication plans Follow organisational governance frameworks Provide status reporting and audit trail of decisions Risk, Issue & Change Management Manage risks and issues and escalate where required Maintain RAID logs and lead reviews Manage formal change control processes Financial & Commercial Management Manage budgets, forecasting and spend Ensure financial governance compliance Work with procurement and suppliers Stakeholder Management Engage stakeholders across IT and business Communicate at all levels including senior leadership Act as delivery point of contact Business Change & Transition Define as-is and to-be processes Ensure business readiness and adoption Manage transition into BAU Benefits Management Define and track benefits Report benefit realisation Resource Management Build and manage project teams Allocate and track work across teams Profile Experience delivering IT projects end-to-end Strong stakeholder management skills Matrix delivery experience Supplier management experience Knowledge of Agile/Waterfall/DevOps Commercial awareness Strong communication skills Job Offer A competitive salary with hybrid working arrangements. Strong wider benefits package available, as well as great career progression opportunities
The DuckCreek Practice Lead will design and deliver modern, customer-focused solutions for the insurance sector. The role will involve working closely with clients, internal delivery teams and the transformation office to understand business challenges and turn them into practical solutions that can be implemented. Client Details My client is a global insurance focused consulting, technology and operations partner that helps insurers, reinsurers, brokers and Lloyd's market participants transform their businesses, improve operational efficiency and accelerate digital adoption. Combining deep insurance domain expertise with technology, analytics, AI and operational services, they support clients across the entire insurance value chain, from underwriting and policy administration through to claims, finance and business transformation. Description Lead the design and delivery of insurance services solutions across underwriting, claims, policy servicing, billing and reinsurance. Work with clients to understand business challenges and turn them into clear, practical and deliverable solutions. Redesign insurance processes to improve efficiency, scalability and suitability for automation and AI-led delivery. Define how work should be managed between people, systems and AI tools, including decision points, controls and exception handling. Lead workshops, process reviews and solution design sessions with clients and internal teams, creating reusable frameworks, process maps and playbooks. Support the full solutioning process, including RFP responses, proposals, business cases, presentations, demos and senior stakeholder discussions. Work closely with delivery, technology, transformation and client teams to ensure solutions are practical, compliant and aligned to client needs, while staying informed on market, regulatory and technology trends. Profile A successful DuckCreek Practice Lead should have: Have 5+ years of experience of Duck Creek. Strong knowledge of the insurance services sector, including Life, P&C, Health and Reinsurance, with experience across insurance or financial services processes. Experience designing, improving and transforming business processes, with the ability to turn complex client problems into clear and deliverable solutions. Strong consulting, solution design and transformation experience, ideally gained in client-facing or large-scale programme environments. Good understanding of automation, AI, digital platforms, data, APIs, cloud technologies and integration approaches. Commercially aware, with the ability to build business cases, ROI models and value-led proposals. Strong communication, presentation and stakeholder management skills, with confidence engaging senior client stakeholders and working across global or virtual teams. Experience managing change, adoption planning and benefit realisation, with significant experience in solutioning, consulting or transformation roles, ideally including at least five years in insurance services. Job Offer Salary ranging from £90,000 to £110,000, dependent on the level of experience. Performance-based bonus. Comprehensive pension scheme.
Aug 13, 2026
Full time
The DuckCreek Practice Lead will design and deliver modern, customer-focused solutions for the insurance sector. The role will involve working closely with clients, internal delivery teams and the transformation office to understand business challenges and turn them into practical solutions that can be implemented. Client Details My client is a global insurance focused consulting, technology and operations partner that helps insurers, reinsurers, brokers and Lloyd's market participants transform their businesses, improve operational efficiency and accelerate digital adoption. Combining deep insurance domain expertise with technology, analytics, AI and operational services, they support clients across the entire insurance value chain, from underwriting and policy administration through to claims, finance and business transformation. Description Lead the design and delivery of insurance services solutions across underwriting, claims, policy servicing, billing and reinsurance. Work with clients to understand business challenges and turn them into clear, practical and deliverable solutions. Redesign insurance processes to improve efficiency, scalability and suitability for automation and AI-led delivery. Define how work should be managed between people, systems and AI tools, including decision points, controls and exception handling. Lead workshops, process reviews and solution design sessions with clients and internal teams, creating reusable frameworks, process maps and playbooks. Support the full solutioning process, including RFP responses, proposals, business cases, presentations, demos and senior stakeholder discussions. Work closely with delivery, technology, transformation and client teams to ensure solutions are practical, compliant and aligned to client needs, while staying informed on market, regulatory and technology trends. Profile A successful DuckCreek Practice Lead should have: Have 5+ years of experience of Duck Creek. Strong knowledge of the insurance services sector, including Life, P&C, Health and Reinsurance, with experience across insurance or financial services processes. Experience designing, improving and transforming business processes, with the ability to turn complex client problems into clear and deliverable solutions. Strong consulting, solution design and transformation experience, ideally gained in client-facing or large-scale programme environments. Good understanding of automation, AI, digital platforms, data, APIs, cloud technologies and integration approaches. Commercially aware, with the ability to build business cases, ROI models and value-led proposals. Strong communication, presentation and stakeholder management skills, with confidence engaging senior client stakeholders and working across global or virtual teams. Experience managing change, adoption planning and benefit realisation, with significant experience in solutioning, consulting or transformation roles, ideally including at least five years in insurance services. Job Offer Salary ranging from £90,000 to £110,000, dependent on the level of experience. Performance-based bonus. Comprehensive pension scheme.
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
Oct 07, 2025
Full time
As a Platform Support Engineer, you will be instrumental in ensuring the smooth operation and maintenance of critical technology systems. This role requires a proactive individual with a strong technical background and a passion for problem-solving in the technology and telecoms sector. Client Details The hiring company is a small-sized organisation within the technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability processes. Demonstrate a "can do" attitude, with flexibility to work occasional overtime when incidents extend beyond normal working hours. Profile Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Proven experience in technical support, site reliability engineering (SRE), or platform operations. Strong knowledge of Linux/Unix and Windows environments. Familiarity with cloud platforms (AWS, Azure, GCP). Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Knowledge of scripting languages (Python, Bash, PowerShell). Knowledge of containerization & orchestration (Docker, Kubernetes). Experience with monitoring/logging tools (Prometheus, Grafana, Splunk, ELK, CloudWatch). Professional level of English (spoken and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code (Terraform, Ansible, CloudFormation). Job Offer Competitive salary in the range of £65000 to £90000. Fully remote role - UK based only If you are passionate about technology and eager to make a difference as a Platform Support Engineer, we encourage you to apply today!
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
Oct 07, 2025
Full time
The Head of IT Applications will lead the strategic planning, implementation, and optimization of business applications across the organisation to enhance operational efficiency, customer experience, and digital transformation within the business. Client Details This opportunity is with a well-established organisation in the retail industry, known for its strong market presence and innovative approach. The company operates as part of a large organisation and focuses on delivering high-quality products and services to its customers. Description Oversee business-critical applications (ERP, CRM, POS, ecommerce, franchise tools). Vendor management, release coordination, Tier 1-3 application support Training, user support, franchise onboarding Align systems to evolving operational needs Collaborate with IT Ops team to coordinate end-user support, issue triaging, and knowledge base management Provide application enablement and integrations in support of ecommerce growth Evaluate and recommend new technologies to support growth and innovation. Ensure applications comply with GDPR, and industry standards. Identify inefficiencies and automate workflows across departments (sales, marketing, operations). Drive adoption of Digital tools amongst staff and ensure proper training Profile A successful Head of IT Applications should have: Proven experience in managing IT applications within the retail industry. A strong background in software development, implementation, and optimisation. Knowledge of industry best practices and emerging technologies. Excellent leadership and project management skills. The ability to communicate effectively with technical and non-technical stakeholders.A successful Head of IT Applications should have: Strong project management and change management skills Strategic thinking and business acumen Excellent communication and stakeholder engagement Analytical mindset with data driven decision making Deep understanding of customer journey mapping and UX 7+ years in business applications, IT management, or digital transformation Experience in beauty, wellness, retail, or hospitality industries preferred Proven track record of leading enterprise software implementations (e.g., CRM, ERP) Familiarity with SaaS platforms and cloud-based solutions Tools & technology proficiency CRM ERP E-commerce: Shopify Power BI, Tableau, Google Analytics Job Offer Opportunities for professional growth and development. Pension Bonus Private Medical
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 02, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £375 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
Oct 02, 2025
Full time
Information Governance Lead The will oversee the strategic implementation and management of data governance frameworks to ensure compliance within the Financial Services industry. This London-based role requires expertise in analytics and a proactive approach to managing information governance. Client Details Information Governance Lead This opportunity is with a large organisation in the Financial Services sector, known for its focus on innovation and compliance. The company provides a professional environment where employees play a vital role in driving the success of its analytics initiatives. Description Information Governance Lead Develop and implement Information governance policies and frameworks to ensure compliance with industry regulations. Shape information governance strategy and embed it across the organisation. Drive change and transformation in how data is governed and used responsibly. Work with data classification tooling and establish best practice controls. Leverage your broad data privacy experience to ensure compliance and support innovation. Collaborate with technology, compliance, and business teams to deliver real impact. Oversee data quality management processes and ensure their alignment with organisational goals. Collaborate with cross-functional teams to ensure effective data usage and security protocols. Monitor and report on compliance with information governance standards and practices. Lead initiatives to enhance data management and analytics capabilities across the organisation. Provide guidance and support to stakeholders on best practices for information governance. Stay updated with regulatory changes and advise on necessary adjustments to governance policies. Profile Information Governance Lead A successful Information Governance Lead - VP should have: Experience in the Financial Services industry, preferably with a focus on Information Governance. A strong understanding of data governance frameworks and regulatory compliance requirements. Excellent analytical skills to identify risks and implement effective solutions. Demonstrated ability to lead cross-functional teams and manage complex projects. Knowledge of industry-standard tools and methodologies for data governance. Strong communication skills to engage with stakeholders at all levels. Job Offer Information Governance Lead A competitive salary in the range of £90000 - £125000, depending on experience. A permanent role based in the heart of London. Standard benefits package, including pension and healthcare options. Opportunities to work within a large organisation in the Financial Services industry. A supportive work environment with a focus on professional growth and development. This is an excellent opportunity for an experienced Information Governance Lead to make a significant impact. If you are ready to advance your career in London, apply now!
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
Oct 01, 2025
Full time
We're hiring a Survey Data Analyst to lead the end-to-end analysis and reporting of survey results. This role involves interpreting complex data sets, identifying key themes and trends, and delivering clear, actionable insights that support strategic decision-making. Ideal for someone who combines analytical rigour with strong communication skills. Client Details This not-for-profit organisation operates within the heart of London and is committed to making a meaningful impact in its sector. Description Take ownership of analysing survey data, ensuring data is cleaned and accurate before reporting. Conduct both quantitative and qualitative analysis, identifying key patterns, themes, and insights. Collaborate with the Business Analyst to access survey and interview data, integrating qualitative findings into the overall analysis. Produce a clear, concise report with an executive summary and visual outputs (charts, tables, thematic summaries) suitable for inclusion in an options appraisal paper. Provide regular progress updates to the Project Manager, including early insights and any risks to timelines or deliverables. Profile Demonstrated expertise in analysing large-scale survey data (quantitative and qualitative), including data sets with over 1,000 responses. Proficient in using Alchemer or similar survey platforms for data collection and management. Strong analytical and written communication skills, with the ability to translate complex data into clear, actionable insights. Experienced in producing high-impact reports for senior stakeholders to support strategic decision-making. Self-motivated and capable of managing projects independently to meet fixed deadlines. Transparent and proactive communicator, keeping stakeholders informed of progress throughout. Job Offer We are looking to speak to candidates in the region of £250 to £350 per day. Opportunity to contribute to an impactful project within the not-for-profit sector. Convenient London location with access to a collaborative team environment. If you are a motivated Data Analyst with a passion for contributing to meaningful work, we encourage you to apply today!
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
Oct 01, 2025
Full time
This temporary role requires an ML Quant Engineer with expertise within an Investment Bank. The position is based in London and involves developing and implementing machine learning models to support financial decision-making. Client Details The hiring organisation is a large entity within the financial services industry. Description Design and implement machine learning models for financial applications, with a focus on derivatives pricing, risk analytics, and market forecasting. Build scalable ML pipelines to process large volumes of financial data efficiently. Develop deep learning architectures for time series prediction, anomaly detection, and pattern recognition in market data. Optimise model performance using techniques such as hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborate with quantitative analysts to align ML models with pricing methodologies and identify opportunities for innovation. Support the deployment of ML solutions into production systems for real-time risk management and pricing automation. Profile Advanced Machine Learning Expertise - Demonstrates deep understanding of ML algorithms (supervised, unsupervised, reinforcement learning) and has hands-on experience with deep learning architectures like RNNs, LSTMs, and Transformers. Strong Financial Domain Knowledge - Understands financial instruments, derivatives, and risk management principles, with experience applying ML in trading, pricing, or risk analytics contexts. Technical Proficiency - Expert in Python and familiar with ML frameworks such as PyTorch, TensorFlow, and JAX. Skilled in using tools like scikit-learn, XGBoost, and LightGBM. Data Engineering & Infrastructure Skills - Comfortable working with big data technologies (Spark, Dask), SQL/NoSQL databases, and cloud platforms (AWS, GCP, Azure). Able to build scalable ML pipelines for large-scale financial data. Model Optimisation & Deployment Experience - Proven track record of deploying ML models at scale, with experience in hyper-parameter tuning, ensemble methods, and neural architecture search. Collaborative & Business-Focused - Works effectively with quants and stakeholders to translate financial requirements into ML solutions. Communicates insights clearly and aligns models with strategic business goals. Innovative & Analytical Mindset - Capable of developing data-driven approaches that complement traditional quantitative models and drive measurable impact in pricing and risk analytics. Job Offer A competitive daily rate up to £1200 per day (inside IR35), depending on experience. The opportunity to work on cutting-edge machine learning projects in the financial services industry. A temporary role offering valuable exposure to a global organisation in London. BASED 4 DAYS PER WEEK IN THE OFFICE (Central London)
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Oct 01, 2025
Full time
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and understand the venue's IT infrastructure, including FortiGate firewalls, Aruba Central (switch and Wi-Fi management), patch bays, and port locations. Act as the first point of contact for all client and exhibitor IT requirements, coordinating with AV Project Management before events and handling communication via email and phone. Manage online exhibitor orders, ensuring accurate input into event specifications for use by AV technicians and event teams. Create and maintain job sheets detailing all IT and rigging requirements; use internal systems to manage event logistics. Work collaboratively across departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both internal and external stakeholders Proactive team player demonstrating the ability to work across multiple departments Excellent time management skills with outstanding attention to detail Demonstrable customer centric ethos around the delivery of a quality service despite conflicting demands and time pressures Excellent verbal and written communication skills with the ability to articulate complex and contentious issues concisely to a wide and varied audience Job Offer An hourly rate of £20.00, depending on experience. A temporary position offering flexibility and exposure to high-profile events. The opportunity to work within the public sector. A supportive team environment focused on delivering excellence in technology services. If you're passionate about AV and IT logistics and enjoy working in a dynamic event-driven environment, apply now to join this exciting opportunity in the public sector.
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
Oct 01, 2025
Full time
Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Oct 01, 2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
Sep 22, 2025
Full time
This temporary IT Support Engineer role in London involves providing technical support and ensuring smooth IT operations within the financial services industry. The ideal candidate will handle troubleshooting, system maintenance, and user support effectively. Client Details A well-established organisation in the financial services industry, this company operates with a strong presence in London. It is known for its focus on innovation and maintaining efficient technology systems to support its operations. Description Provide first-line IT support to staff and resolve technical issues promptly. Assist in maintaining and troubleshooting hardware, software, and network systems. Ensure IT systems are running efficiently and securely. Install and configure new hardware and software as required. Support the implementation of IT solutions and upgrades. Document technical issues and their resolutions for future reference. Collaborate with the wider technology team to improve IT processes. Provide excellent user support and training where necessary. Profile A successful IT Support Engineer should have: Proven experience in IT support within the financial services industry. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with system installation and configuration processes. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment like London. Strong communication skills to assist users with technical support. Job Offer Opportunity to work in the heart of the financial services industry. Gain experience with a well-established organisation in London. Temporary role offering flexibility and skill enhancement. If you are an IT Support Engineer seeking a rewarding opportunity in London, we encourage you to apply today.
