TechNet IT Recruitment (Permanent)

Business Analyst - Dynamics 365 Location: Birmingham (hybrid) Rate: £400/day (Inside IR35) Contract: 6 - 8 months TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation. This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience. The role You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders. Key responsibilities include: End-to-end business analysis across a Dynamics 365 programme Leading discovery sessions, workshops, and requirements definition Translating business needs into clear, actionable requirements and user stories Producing high-quality BA artefacts (process maps, BRDs, data flows) Acting as a bridge between business stakeholders and technical delivery teams Supporting UAT, data migration, and change activities Ensuring alignment with regulatory, governance, and organisational standards Required experience Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE/CRM) implementations Strong background in system-led transformation programmes Experience working in regulated, governance-heavy, or complex organisations Excellent stakeholder management and communication skills Comfortable working in Agile or hybrid delivery environments Able to challenge requirements and drive clarity, not just document Desirable experience Experience within membership organisations, professional bodies, or large enterprises Exposure to data migration, reporting, or MI within Dynamics 365 Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)