Junior Salesforce Administrator - London (Hybrid) Salary: 35,000- 45,000 We're partnering with a fast-growing organisation in London looking for a Junior Salesforce Administrator to support the continued expansion of their CRM capability. This is an excellent opportunity for someone early in their Salesforce career who's eager to develop their skills in a supportive, collaborative environment. Key Responsibilities Support the day-to-day administration, configuration, and upkeep of the Salesforce platform. Troubleshoot user issues, manage support tickets, and maintain high-quality system performance. Assist with platform enhancements, new features, and ongoing process improvements. Help create training materials and deliver guidance to new and existing users. Maintain data quality, dashboards, and reports while following best practices. Stay current with Salesforce releases and contribute ideas for optimisation. Skills & Experience Some hands-on Salesforce admin experience. Strong analytical and problem-solving ability, with excellent attention to detail. Confident communicator who can support users at all levels. Basic understanding of data management, reporting, and CRM processes. A motivated, proactive learner with a passion for developing a career in Salesforce. If you're looking to grow your Salesforce skills in a company that invests in its people, we'd love to hear from you.
Dec 07, 2025
Full time
Junior Salesforce Administrator - London (Hybrid) Salary: 35,000- 45,000 We're partnering with a fast-growing organisation in London looking for a Junior Salesforce Administrator to support the continued expansion of their CRM capability. This is an excellent opportunity for someone early in their Salesforce career who's eager to develop their skills in a supportive, collaborative environment. Key Responsibilities Support the day-to-day administration, configuration, and upkeep of the Salesforce platform. Troubleshoot user issues, manage support tickets, and maintain high-quality system performance. Assist with platform enhancements, new features, and ongoing process improvements. Help create training materials and deliver guidance to new and existing users. Maintain data quality, dashboards, and reports while following best practices. Stay current with Salesforce releases and contribute ideas for optimisation. Skills & Experience Some hands-on Salesforce admin experience. Strong analytical and problem-solving ability, with excellent attention to detail. Confident communicator who can support users at all levels. Basic understanding of data management, reporting, and CRM processes. A motivated, proactive learner with a passion for developing a career in Salesforce. If you're looking to grow your Salesforce skills in a company that invests in its people, we'd love to hear from you.
Mason Frank International
Newcastle Upon Tyne, Tyne And Wear
Salesforce Administrator - Newcastle (Hybrid) I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business. You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs. Key Responsibilities Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across case management, knowledge, and support workflows. Support Marketing Cloud Engagement with journey management, audiences, and integrations. Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus. Salesforce Administrator certification required; further certs desirable. Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved). Confident using automation tools, especially Flow. Sound knowledge of Salesforce governance and best-practice configuration. Understanding of replacing legacy coded solutions with declarative or standard features. Good grasp of data processes such as migration, deduplication, and quality management. Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems. Strong analytical, problem-solving, and organisational skills. Able to work both autonomously and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
Dec 06, 2025
Full time
Salesforce Administrator - Newcastle (Hybrid) I'm partnered with a growing organisation that's looking for a Salesforce Administrator to join their close-knit technical team. This role sits within a highly customised, multi-cloud Salesforce environment, and you'll play a key part in keeping the platform running smoothly while helping drive continuous improvement across the business. You'll be working alongside IT, stakeholders, and external partners to support a rapidly evolving Salesforce estate and ensure the system remains robust, scalable, and aligned with business needs. Key Responsibilities Maintain and support a heavily customised Salesforce org, ensuring stability, performance, and reliability. Configure and enhance objects, fields, page layouts, flows, validation rules, and other declarative components. Manage integrations and complex configurations across multiple systems and tools. Improve user experience through UI enhancements and Lightning component optimisation. Drive best-practice use of Sales Cloud and uplift existing processes to standard Salesforce functionality. Strengthen Service Cloud capability across case management, knowledge, and support workflows. Support Marketing Cloud Engagement with journey management, audiences, and integrations. Contribute to projects aimed at replacing legacy code with modern declarative or out-of-the-box solutions. Provide day-to-day support, troubleshooting, and platform guidance to internal users. Deliver training sessions to improve adoption and user capability. Build and refine dashboards and reports, and support users in self-service reporting. Work with cross-functional teams to gather requirements, shape deliverables, and support project execution. Keep documentation, training materials, and technical notes accurate and up to date. Actively contribute to knowledge sharing within the IT/Salesforce function. Skills & Experience Proven background as a Salesforce Administrator within a customised Salesforce setup. Experience working across multi-cloud environments. Strong capability with Sales Cloud and Service Cloud; exposure to Marketing Cloud and Experience Cloud is a plus. Salesforce Administrator certification required; further certs desirable. Ability to assess Apex, Visualforce, and SOQL for troubleshooting (no coding involved). Confident using automation tools, especially Flow. Sound knowledge of Salesforce governance and best-practice configuration. Understanding of replacing legacy coded solutions with declarative or standard features. Good grasp of data processes such as migration, deduplication, and quality management. Experience with AppExchange tools (e.g., Conga) and integrations with third-party systems. Strong analytical, problem-solving, and organisational skills. Able to work both autonomously and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills.
Salesforce Solution Architect Location: London (Hybrid / 1 day per week in office) Salary: 100,000 - 120,000 per annum Type: Permanent About the Opportunity I'm working with one of the leading Salesforce partners in the UK , a business that's experiencing rapid growth and winning some of the biggest projects in the market. They're looking for a Salesforce Solution Architect who can be a true all-rounder-someone comfortable in pre-sales conversations , confident in solution design , and experienced in multi-cloud implementations . This is a fantastic chance to join a high-performing team where you'll have autonomy, flexibility, and exposure to enterprise-level projects. What You'll Be Doing Leading solution architecture and design for complex Salesforce projects. Supporting pre-sales activities -scoping, proposals, and client presentations. Driving multi-cloud implementations across Sales, Service, Marketing, and more. Acting as a trusted advisor to clients, ensuring solutions align with business goals. What We're Looking For Strong pre-sales experience and ability to engage with senior stakeholders. Proven track record in solution build/design , ideally within a Salesforce partner environment. Hands-on experience with multi-cloud Salesforce implementations . Why This Role Stands Out Join one of the best Salesforce partners in the UK , recognised for excellence. Be part of a rapidly growing team delivering high-profile projects. Enjoy a flexible hybrid working model (1 day per week in office). Competitive salary and benefits package. If you're a Salesforce Solution Architect looking for your next challenge with a top-tier partner, get in touch today . I'd love to share more details and discuss how this could be the perfect next step for you.
Dec 06, 2025
Full time
Salesforce Solution Architect Location: London (Hybrid / 1 day per week in office) Salary: 100,000 - 120,000 per annum Type: Permanent About the Opportunity I'm working with one of the leading Salesforce partners in the UK , a business that's experiencing rapid growth and winning some of the biggest projects in the market. They're looking for a Salesforce Solution Architect who can be a true all-rounder-someone comfortable in pre-sales conversations , confident in solution design , and experienced in multi-cloud implementations . This is a fantastic chance to join a high-performing team where you'll have autonomy, flexibility, and exposure to enterprise-level projects. What You'll Be Doing Leading solution architecture and design for complex Salesforce projects. Supporting pre-sales activities -scoping, proposals, and client presentations. Driving multi-cloud implementations across Sales, Service, Marketing, and more. Acting as a trusted advisor to clients, ensuring solutions align with business goals. What We're Looking For Strong pre-sales experience and ability to engage with senior stakeholders. Proven track record in solution build/design , ideally within a Salesforce partner environment. Hands-on experience with multi-cloud Salesforce implementations . Why This Role Stands Out Join one of the best Salesforce partners in the UK , recognised for excellence. Be part of a rapidly growing team delivering high-profile projects. Enjoy a flexible hybrid working model (1 day per week in office). Competitive salary and benefits package. If you're a Salesforce Solution Architect looking for your next challenge with a top-tier partner, get in touch today . I'd love to share more details and discuss how this could be the perfect next step for you.
Salesforce Technical Product Owner Location: London (4 days per week in office) Salary: 85,000- 92,000 + Bonus + Benefits Type: Permanent Overview Seeking a highly skilled Salesforce Technical Product Owner to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business. Key Responsibilities Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives. Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts). Gather, refine and prioritise requirements from cross-functional senior stakeholders. Translate business needs into scalable technical solutions using Salesforce best practices. Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations. Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms. Ensure platform governance, data quality, user adoption and release management processes are maintained. Act as the primary liaison between business stakeholders, technical teams and external partners. Guide solution architecture discussions and validate technical designs. Provide expert-level knowledge to support complex troubleshooting and platform optimisation. Skills & Experience Required Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role. Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns. Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement). Demonstrable experience managing and developing high-performing technical teams. Ability to communicate effectively with senior stakeholders and translate technical detail into business value. Experience working in agile environments with structured sprint planning and backlog management. Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous. What is on Offer Competitive salary of 85,000- 92,000 Annual bonus and a comprehensive benefits package High-impact role with ownership of a mission-critical Salesforce platform Collaborative environment with strong support from senior leadership London-based office with 4 days per week onsite Opportunities for ongoing professional development and Salesforce certifications
Dec 05, 2025
Full time
Salesforce Technical Product Owner Location: London (4 days per week in office) Salary: 85,000- 92,000 + Bonus + Benefits Type: Permanent Overview Seeking a highly skilled Salesforce Technical Product Owner to lead the ongoing development, optimisation and governance of our Salesforce ecosystem. This is a hands-on, technically focused role responsible for driving the product strategy, roadmap and delivery across Sales Cloud, CPQ, Pardot and multiple integrated technologies. You will manage a dedicated team of five Salesforce professionals and work closely with senior stakeholders to ensure our Salesforce platform continues to scale with the needs of the business. Key Responsibilities Own and evolve the Salesforce product roadmap, ensuring alignment with business priorities and long-term strategic objectives. Lead, mentor and develop a team of five Salesforce specialists (Admins, Developers, Analysts). Gather, refine and prioritise requirements from cross-functional senior stakeholders. Translate business needs into scalable technical solutions using Salesforce best practices. Oversee the design and implementation of Salesforce automations, workflows, flows, validation rules and integrations. Drive continuous improvement across Sales Cloud, CPQ, Pardot, and connected platforms. Ensure platform governance, data quality, user adoption and release management processes are maintained. Act as the primary liaison between business stakeholders, technical teams and external partners. Guide solution architecture discussions and validate technical designs. Provide expert-level knowledge to support complex troubleshooting and platform optimisation. Skills & Experience Required Strong experience as a Product Owner, Technical Lead or similar Salesforce-focused role. Deep understanding of Salesforce core features, declarative automation (Flows, Process Automation), data model and integration patterns. Proven experience across Sales Cloud, CPQ, and Pardot (Account Engagement). Demonstrable experience managing and developing high-performing technical teams. Ability to communicate effectively with senior stakeholders and translate technical detail into business value. Experience working in agile environments with structured sprint planning and backlog management. Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud, CPQ, or Platform App Builder) are highly advantageous. What is on Offer Competitive salary of 85,000- 92,000 Annual bonus and a comprehensive benefits package High-impact role with ownership of a mission-critical Salesforce platform Collaborative environment with strong support from senior leadership London-based office with 4 days per week onsite Opportunities for ongoing professional development and Salesforce certifications
Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: 60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver tailored solutions Ensure data integrity, security, and compliance within Salesforce Provide user training and support for Salesforce functionality Requirements: Proven experience as a Salesforce Administrator Strong expertise in Service Cloud Hands-on experience with Einstein Bots Knowledge of Omnichannel features and best practices Salesforce Administrator certification (preferred) Excellent communication and problem-solving skills What We Offer: Competitive salary: 60,000 + benefits Hybrid working model (London-based) Opportunity to work with a forward-thinking team and innovative technology
Dec 03, 2025
Full time
Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: 60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver tailored solutions Ensure data integrity, security, and compliance within Salesforce Provide user training and support for Salesforce functionality Requirements: Proven experience as a Salesforce Administrator Strong expertise in Service Cloud Hands-on experience with Einstein Bots Knowledge of Omnichannel features and best practices Salesforce Administrator certification (preferred) Excellent communication and problem-solving skills What We Offer: Competitive salary: 60,000 + benefits Hybrid working model (London-based) Opportunity to work with a forward-thinking team and innovative technology
Marketing Automation Manager Join a leading organisation that leverages Salesforce and Pardot to drive its own marketing and business growth. As an end user, our company is committed to maximising the value of our marketing automation platforms to support internal teams and deliver measurable results. In this role, you will work closely with marketing and sales stakeholders to manage and optimise Salesforce and Pardot, focusing on campaign execution, lead nurturing, and reporting. You will be responsible for building and maintaining automated marketing programmes, ensuring data quality, and providing actionable insights to support business objectives. The position is hands-on and collaborative, with opportunities to recommend process improvements and best practices across the organisation. Key Skills Experience in a marketing automation-focused role, ideally a user of Salesforce and Pardot Strong stakeholder management skills, including working with senior leadership Proven ability to design and implement lead nurture programmes Familiarity with reporting and analytics within Salesforce and Pardot Salesforce certifications are an advantage, but not essential They offer a supportive environment with regular training and opportunities to develop your expertise in Salesforce and Pardot. If you are passionate about marketing automation and want to make a direct impact within a dynamic business, we would love to hear from you. To learn more, please apply with your CV or contact us directly: Email: (url removed) Telephone: (phone number removed)
Dec 02, 2025
Full time
Marketing Automation Manager Join a leading organisation that leverages Salesforce and Pardot to drive its own marketing and business growth. As an end user, our company is committed to maximising the value of our marketing automation platforms to support internal teams and deliver measurable results. In this role, you will work closely with marketing and sales stakeholders to manage and optimise Salesforce and Pardot, focusing on campaign execution, lead nurturing, and reporting. You will be responsible for building and maintaining automated marketing programmes, ensuring data quality, and providing actionable insights to support business objectives. The position is hands-on and collaborative, with opportunities to recommend process improvements and best practices across the organisation. Key Skills Experience in a marketing automation-focused role, ideally a user of Salesforce and Pardot Strong stakeholder management skills, including working with senior leadership Proven ability to design and implement lead nurture programmes Familiarity with reporting and analytics within Salesforce and Pardot Salesforce certifications are an advantage, but not essential They offer a supportive environment with regular training and opportunities to develop your expertise in Salesforce and Pardot. If you are passionate about marketing automation and want to make a direct impact within a dynamic business, we would love to hear from you. To learn more, please apply with your CV or contact us directly: Email: (url removed) Telephone: (phone number removed)
Marketing Automation Specialist As a Marketing Automation Specialist, you will be heavily involved in setting up automated email campaigns. A main part of the role would be to work with a Marketing Director to build out complex B2B automated campaigns through Pardot. The key focus of this role is to take ownership of campaigns that are sent out to select regions in both a strategic and a hands-on capacity. Key Skills Knowledge of Marketing Automation in a professional setting with a B2B Marketing Automation system (Pardot, Hubspot, Marketo) Experience building up digital assets (landing pages, forms and emails) Experience with hands-on execution of Marketing Automation campaigns The company itself are a large well known organisation in their industry. They're very heavily invested in their Salesforce technology stack and are even one of Salesforce biggest customers within the UK and their industry sector. If you find that this role is something that you would like to know more about please get in touch by either applying with an up to date version of your CV or feel free to reach out via the contact information below. - Email - (url removed) - Telephone - (phone number removed)
Oct 07, 2025
Full time
Marketing Automation Specialist As a Marketing Automation Specialist, you will be heavily involved in setting up automated email campaigns. A main part of the role would be to work with a Marketing Director to build out complex B2B automated campaigns through Pardot. The key focus of this role is to take ownership of campaigns that are sent out to select regions in both a strategic and a hands-on capacity. Key Skills Knowledge of Marketing Automation in a professional setting with a B2B Marketing Automation system (Pardot, Hubspot, Marketo) Experience building up digital assets (landing pages, forms and emails) Experience with hands-on execution of Marketing Automation campaigns The company itself are a large well known organisation in their industry. They're very heavily invested in their Salesforce technology stack and are even one of Salesforce biggest customers within the UK and their industry sector. If you find that this role is something that you would like to know more about please get in touch by either applying with an up to date version of your CV or feel free to reach out via the contact information below. - Email - (url removed) - Telephone - (phone number removed)
Role: Salesforce Functional Consultant (Nonprofit Cloud) Mason Frank are proud to partner with a leading Salesforce partner specializing in delivering innovative salesforce solutions to nonprofit organizations. Key responsibilities: Collaborate with nonprofit clients to understand their business needs and objectives. Design and implement Salesforce Nonprofit Cloud solutions to meet client requirements. Conduct workshops and training sessions for clients to ensure successful adoption of Salesforce. Provide ongoing support and maintenance for Salesforce implementations. Work closely with technical teams to ensure seamless integration with other systems. Stay up-to-date with Salesforce releases and best practices to provide innovative solutions. Assist in the development of project plans, timelines, and deliverables. Experience required: Salesforce Consultant certifications (Sales, Service OR Experience Cloud) Proven experience as a Salesforce Functional Consultant ideally gained in a consulting environment. Prior experience with Salesforce Non profit cloud highly desirable Excellent communication and interpersonal skills.
Oct 02, 2025
Full time
Role: Salesforce Functional Consultant (Nonprofit Cloud) Mason Frank are proud to partner with a leading Salesforce partner specializing in delivering innovative salesforce solutions to nonprofit organizations. Key responsibilities: Collaborate with nonprofit clients to understand their business needs and objectives. Design and implement Salesforce Nonprofit Cloud solutions to meet client requirements. Conduct workshops and training sessions for clients to ensure successful adoption of Salesforce. Provide ongoing support and maintenance for Salesforce implementations. Work closely with technical teams to ensure seamless integration with other systems. Stay up-to-date with Salesforce releases and best practices to provide innovative solutions. Assist in the development of project plans, timelines, and deliverables. Experience required: Salesforce Consultant certifications (Sales, Service OR Experience Cloud) Proven experience as a Salesforce Functional Consultant ideally gained in a consulting environment. Prior experience with Salesforce Non profit cloud highly desirable Excellent communication and interpersonal skills.
