Global Technology Solutions Ltd

Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.

Fire Protection Field Engineer - Fire Alarm & Emergency Lighting Specialist Job Description: Join a Leading Fire Safety Team as a Fire Protection Field Engineer! Are you an experienced Fire Protection Engineer passionate about fire alarm systems and emergency lighting? Ready to take on a vital field-based role along the M4/M5 corridor with a company committed to safety excellence? We want to hear from you! Location: Swindon & M4/M5 Corridor (Field-Based)Salary: £33,000 - £39,000 per annum + BenefitsHours: Monday to Friday, Office Hours Key Responsibilities: Install, commission, and maintain conventional, addressable, and wireless fire alarm systems. Carry out routine servicing and testing of emergency lighting and fire extinguishers to ensure full compliance. Diagnose and repair faults promptly during reactive maintenance calls. Conduct detailed site inspections and ensure adherence to FIA and NICEIC fire safety standards. Provide expert technical advice and exceptional customer service to clients on-site. Maintain accurate reports and documentation for all works undertaken. What We're Looking For: Minimum 1 years' hands-on experience in fire alarm and emergency lighting installation, servicing, and maintenance. Strong knowledge of fire safety regulations and standards (FIA, NICEIC). Ability to service fire extinguishers and emergency lighting systems confidently. Valid UK driving licence with a clean record - this is a mobile, field-based role. Excellent troubleshooting, communication, and report-writing skills. Reliable, proactive, and a team player with a positive, can-do attitude. What We Offer: Competitive salary £33,000 - £39,000 + comprehensive benefits package. Company van and fuel card to support your fieldwork. Tech essentials including a mobile phone, tablet, and laptop. Continuous professional development and training opportunities. Generous holiday entitlement including your birthday off! Employee wellbeing initiatives, discounts, life insurance, referral bonuses, and free parking. Why Join Us? Become part of a fast-growing, reputable fire protection company dedicated to delivering the highest standards in fire safety. If you thrive on technical challenges and value excellent customer service, this is the perfect opportunity for you to advance your career in fire safety engineering. Apply now and help safeguard businesses and communities through expert fire protection solutions!

PowerBuilder DeveloperRemote Full time - standard office hourssalary: Up to £65,000 DOE About the Company Our client is UK-based specializing in Dispute Management and Cash Collections software solutions. With over 25 years of experience, they have successfully delivered innovative systems to a wide range of clients, including major blue-chip household brands. Their core software platform is developed in PowerBuilder 2019 R3 and operates on Oracle or Tibero databases, helping businesses streamline operations and improve cashflow efficiency. The Role: PowerBuilder Developer (UK-based, Remote) Due to continued expansion, our client is seeking an experienced PowerBuilder Developer to work closely with the Product Director. The successful candidate will play a key role in enhancing, maintaining, and developing their industry-leading software products. Mandatory Skills 5+ years' experience with Appeon PowerBuilder (version 12.6 or higher) 3+ years' database design and development experience (Oracle PL/SQL highly preferred) Strong knowledge of the full software development lifecycle (SDLC) A customer-focused, solution-driven mindset Highly Beneficial Skills Microsoft .NET development (VB.NET or C#) Experience with web services and XML Additional Desirable Skills Microsoft VBA and Office automation Understanding of ERP systems, Accounts Receivable, or Credit Management Package & Benefits Competitive salary - up to £65,000 (DOE) 23 days annual holiday allowance Life cover and health cover Workplace pension scheme Remote / home-based role with flexibility Why Apply? This is a fantastic opportunity for a UK-based PowerBuilder developer to join a long-established software company at an exciting time of growth. You'll work on enterprise-grade dispute management and cash collection software, contribute to cutting-edge solutions, and collaborate with an experienced leadership team.