Global Technology Solutions Ltd
Watford, Hertfordshire
New Business ITSM Sales Executive/ITSM Solutions Sales Location: Hybrid - Watford (3 days per week in office) Type: Full-time Salary: £60,000 - £80,000 + Commission (OTE £120,000 - £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities New Business Development & Lead Generation Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking Identify and engage decision-makers across IT, Operations, and Service Management Qualify, nurture, and convert leads using a consultative, value-led approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales life cycle from prospecting through to close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (eg, ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline management and forecasting What We're Looking For Required Experience & Skills Proven success in new business ("hunter") sales within ITSM or IT services environments Experience selling ITSM solutions or services Strong understanding of managed services and recurring revenue models Experience managing complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany Collaborative, growth-focused environment with strong autonomy and support
Mar 28, 2026
Full time
New Business ITSM Sales Executive/ITSM Solutions Sales Location: Hybrid - Watford (3 days per week in office) Type: Full-time Salary: £60,000 - £80,000 + Commission (OTE £120,000 - £150,000) About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities New Business Development & Lead Generation Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking Identify and engage decision-makers across IT, Operations, and Service Management Qualify, nurture, and convert leads using a consultative, value-led approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales life cycle from prospecting through to close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (eg, ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline management and forecasting What We're Looking For Required Experience & Skills Proven success in new business ("hunter") sales within ITSM or IT services environments Experience selling ITSM solutions or services Strong understanding of managed services and recurring revenue models Experience managing complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany Collaborative, growth-focused environment with strong autonomy and support
Global Technology Solutions Ltd
Newcastle Upon Tyne, Tyne And Wear
Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.
Mar 28, 2026
Contractor
Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.
Job Specification: Desktop Support Technician (Level 2) Target Rate: £145 Site Location:East London Technician Skill Level: Level 2 Start of Service: Tuesday, 07 April 2026 Services in Scope Deskside support: PC, laptop, peripherals, software Scope of Work Description Provide Desktop L2 support for a windows and mac environment. Working technical knowledge in order to troubleshoot Laptops, Macs and iPhone issues. Working with the ticketing system Service Now. Strong verbal and written communication. Experience of managing a team in a busy and fast paced environment. Client facing soft skills. Requirements & Qualifications Technical Proficiency: Proven experience in L2 desktop support within enterprise environments. Platform Knowledge: Advanced troubleshooting skills for Windows, macOS, and iOS (iPhone). Systems: Proficiency in using Service Now for ticket management and reporting. Leadership: Demonstrated experience managing a technical team under high-pressure conditions. Communication: Excellent verbal and written communication skills are essential. Professionalism: High-level client-facing soft skills suitable for a corporate professional services environment.
Mar 28, 2026
Contractor
Job Specification: Desktop Support Technician (Level 2) Target Rate: £145 Site Location:East London Technician Skill Level: Level 2 Start of Service: Tuesday, 07 April 2026 Services in Scope Deskside support: PC, laptop, peripherals, software Scope of Work Description Provide Desktop L2 support for a windows and mac environment. Working technical knowledge in order to troubleshoot Laptops, Macs and iPhone issues. Working with the ticketing system Service Now. Strong verbal and written communication. Experience of managing a team in a busy and fast paced environment. Client facing soft skills. Requirements & Qualifications Technical Proficiency: Proven experience in L2 desktop support within enterprise environments. Platform Knowledge: Advanced troubleshooting skills for Windows, macOS, and iOS (iPhone). Systems: Proficiency in using Service Now for ticket management and reporting. Leadership: Demonstrated experience managing a technical team under high-pressure conditions. Communication: Excellent verbal and written communication skills are essential. Professionalism: High-level client-facing soft skills suitable for a corporate professional services environment.
Job Specification: Desktop Support Technician (Level 2) Target Rate: £145 Site Location:East London Technician Skill Level: Level 2 Start of Service: Tuesday, 07 April 2026 Services in Scope Deskside support: PC, laptop, peripherals, software Scope of Work Description Provide Desktop L2 support for a windows and MAC environment. Working technical knowledge in order to troubleshoot Laptops, Macs and iPhone issues. Working with the ticketing system Service Now. Strong verbal and written communication. Experience of managing a team in a busy and fast paced environment. Client facing soft skills. Requirements & Qualifications Technical Proficiency: Proven experience in L2 desktop support within enterprise environments. Platform Knowledge: Advanced troubleshooting skills for Windows, macOS, and iOS (iPhone). Systems: Proficiency in using Service Now for ticket management and reporting. Leadership: Demonstrated experience managing a technical team under high-pressure conditions. Communication: Excellent verbal and written communication skills are essential. Professionalism: High-level client-facing soft skills suitable for a corporate professional services environment.
Mar 27, 2026
Contractor
Job Specification: Desktop Support Technician (Level 2) Target Rate: £145 Site Location:East London Technician Skill Level: Level 2 Start of Service: Tuesday, 07 April 2026 Services in Scope Deskside support: PC, laptop, peripherals, software Scope of Work Description Provide Desktop L2 support for a windows and MAC environment. Working technical knowledge in order to troubleshoot Laptops, Macs and iPhone issues. Working with the ticketing system Service Now. Strong verbal and written communication. Experience of managing a team in a busy and fast paced environment. Client facing soft skills. Requirements & Qualifications Technical Proficiency: Proven experience in L2 desktop support within enterprise environments. Platform Knowledge: Advanced troubleshooting skills for Windows, macOS, and iOS (iPhone). Systems: Proficiency in using Service Now for ticket management and reporting. Leadership: Demonstrated experience managing a technical team under high-pressure conditions. Communication: Excellent verbal and written communication skills are essential. Professionalism: High-level client-facing soft skills suitable for a corporate professional services environment.
Global Technology Solutions Ltd
Liverpool, Merseyside
Field Service Technician (Hardware Break/Fix) - Liverpool Location: Liverpool Skill Level: Level 2 Technician Start Date: ASAP Travel Requirement: Up to 50%+ daily travel Pay: £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, travelling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (eg, battery or keyboard replacements only) will not be considered.
Mar 25, 2026
Contractor
Field Service Technician (Hardware Break/Fix) - Liverpool Location: Liverpool Skill Level: Level 2 Technician Start Date: ASAP Travel Requirement: Up to 50%+ daily travel Pay: £150.00 Role Overview We are seeking an experienced Field Service Technician to provide hardware break/fix support for HP and Lenovo laptops and desktops across the LE, CV, and B postal regions. This role is not deskside support and requires hands-on hardware diagnostic and repair experience. The successful candidate will work independently in the field, travelling to customer sites to troubleshoot, diagnose, repair, and maintain IT hardware equipment. Key Responsibilities Perform diagnostics, troubleshooting, and repair of HP and Lenovo desktop and laptop hardware. Conduct installation, maintenance, and replacement of hardware components. Respond to customer service requests and technical issues promptly. Maintain daily communication through phone, email, voicemail, and internal communication tools. Ensure all administrative tasks and service updates are completed accurately. Follow best practice standards and operational procedures. Maintain and manage tools, spare parts, and test equipment. Utilize escalation and support processes to resolve complex service issues. Travel extensively to customer locations across assigned regions. Lift and transport equipment or parts up to 25 kg. Requirements Minimum 3 years of experience diagnosing and repairing desktop and laptop hardware. Strong experience with HP and Lenovo hardware break/fix. Proven ability to troubleshoot hardware issues and resolve customer concerns. Comfortable working independently in a field-based role. Ability to travel extensively with extended periods of driving. Valid driver's license and good driving record required. Ability to lift and carry equipment up to 25 kg. Important Note This role is strictly hardware break/fix field support. Candidates with only deskside support experience (eg, battery or keyboard replacements only) will not be considered.
Global Technology Solutions Ltd
Reading, Berkshire
Sales Executive / BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change click apply for full job details
Mar 23, 2026
Full time
Sales Executive / BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 per year Start Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change click apply for full job details
Fire Protection Field Engineer - Fire Alarm & Emergency Lighting Specialist Job Description: Join a Leading Fire Safety Team as a Fire Protection Field Engineer! Are you an experienced Fire Protection Engineer passionate about fire alarm systems and emergency lighting? Ready to take on a vital field-based role along the M4/M5 corridor with a company committed to safety excellence? We want to hear from you! Location: Swindon & M4/M5 Corridor (Field-Based)Salary: £33,000 - £39,000 per annum + BenefitsHours: Monday to Friday, Office Hours Key Responsibilities: Install, commission, and maintain conventional, addressable, and wireless fire alarm systems. Carry out routine servicing and testing of emergency lighting and fire extinguishers to ensure full compliance. Diagnose and repair faults promptly during reactive maintenance calls. Conduct detailed site inspections and ensure adherence to FIA and NICEIC fire safety standards. Provide expert technical advice and exceptional customer service to clients on-site. Maintain accurate reports and documentation for all works undertaken. What We're Looking For: Minimum 1 years' hands-on experience in fire alarm and emergency lighting installation, servicing, and maintenance. Strong knowledge of fire safety regulations and standards (FIA, NICEIC). Ability to service fire extinguishers and emergency lighting systems confidently. Valid UK driving licence with a clean record - this is a mobile, field-based role. Excellent troubleshooting, communication, and report-writing skills. Reliable, proactive, and a team player with a positive, can-do attitude. What We Offer: Competitive salary £33,000 - £39,000 + comprehensive benefits package. Company van and fuel card to support your fieldwork. Tech essentials including a mobile phone, tablet, and laptop. Continuous professional development and training opportunities. Generous holiday entitlement including your birthday off! Employee wellbeing initiatives, discounts, life insurance, referral bonuses, and free parking. Why Join Us? Become part of a fast-growing, reputable fire protection company dedicated to delivering the highest standards in fire safety. If you thrive on technical challenges and value excellent customer service, this is the perfect opportunity for you to advance your career in fire safety engineering. Apply now and help safeguard businesses and communities through expert fire protection solutions!
Oct 07, 2025
Full time
Fire Protection Field Engineer - Fire Alarm & Emergency Lighting Specialist Job Description: Join a Leading Fire Safety Team as a Fire Protection Field Engineer! Are you an experienced Fire Protection Engineer passionate about fire alarm systems and emergency lighting? Ready to take on a vital field-based role along the M4/M5 corridor with a company committed to safety excellence? We want to hear from you! Location: Swindon & M4/M5 Corridor (Field-Based)Salary: £33,000 - £39,000 per annum + BenefitsHours: Monday to Friday, Office Hours Key Responsibilities: Install, commission, and maintain conventional, addressable, and wireless fire alarm systems. Carry out routine servicing and testing of emergency lighting and fire extinguishers to ensure full compliance. Diagnose and repair faults promptly during reactive maintenance calls. Conduct detailed site inspections and ensure adherence to FIA and NICEIC fire safety standards. Provide expert technical advice and exceptional customer service to clients on-site. Maintain accurate reports and documentation for all works undertaken. What We're Looking For: Minimum 1 years' hands-on experience in fire alarm and emergency lighting installation, servicing, and maintenance. Strong knowledge of fire safety regulations and standards (FIA, NICEIC). Ability to service fire extinguishers and emergency lighting systems confidently. Valid UK driving licence with a clean record - this is a mobile, field-based role. Excellent troubleshooting, communication, and report-writing skills. Reliable, proactive, and a team player with a positive, can-do attitude. What We Offer: Competitive salary £33,000 - £39,000 + comprehensive benefits package. Company van and fuel card to support your fieldwork. Tech essentials including a mobile phone, tablet, and laptop. Continuous professional development and training opportunities. Generous holiday entitlement including your birthday off! Employee wellbeing initiatives, discounts, life insurance, referral bonuses, and free parking. Why Join Us? Become part of a fast-growing, reputable fire protection company dedicated to delivering the highest standards in fire safety. If you thrive on technical challenges and value excellent customer service, this is the perfect opportunity for you to advance your career in fire safety engineering. Apply now and help safeguard businesses and communities through expert fire protection solutions!
Global Technology Solutions Ltd
Oxford, Oxfordshire
PowerBuilder DeveloperRemote Full time - standard office hourssalary: Up to £65,000 DOE About the Company Our client is UK-based specializing in Dispute Management and Cash Collections software solutions. With over 25 years of experience, they have successfully delivered innovative systems to a wide range of clients, including major blue-chip household brands. Their core software platform is developed in PowerBuilder 2019 R3 and operates on Oracle or Tibero databases, helping businesses streamline operations and improve cashflow efficiency. The Role: PowerBuilder Developer (UK-based, Remote) Due to continued expansion, our client is seeking an experienced PowerBuilder Developer to work closely with the Product Director. The successful candidate will play a key role in enhancing, maintaining, and developing their industry-leading software products. Mandatory Skills 5+ years' experience with Appeon PowerBuilder (version 12.6 or higher) 3+ years' database design and development experience (Oracle PL/SQL highly preferred) Strong knowledge of the full software development lifecycle (SDLC) A customer-focused, solution-driven mindset Highly Beneficial Skills Microsoft .NET development (VB.NET or C#) Experience with web services and XML Additional Desirable Skills Microsoft VBA and Office automation Understanding of ERP systems, Accounts Receivable, or Credit Management Package & Benefits Competitive salary - up to £65,000 (DOE) 23 days annual holiday allowance Life cover and health cover Workplace pension scheme Remote / home-based role with flexibility Why Apply? This is a fantastic opportunity for a UK-based PowerBuilder developer to join a long-established software company at an exciting time of growth. You'll work on enterprise-grade dispute management and cash collection software, contribute to cutting-edge solutions, and collaborate with an experienced leadership team.
Sep 25, 2025
Full time
PowerBuilder DeveloperRemote Full time - standard office hourssalary: Up to £65,000 DOE About the Company Our client is UK-based specializing in Dispute Management and Cash Collections software solutions. With over 25 years of experience, they have successfully delivered innovative systems to a wide range of clients, including major blue-chip household brands. Their core software platform is developed in PowerBuilder 2019 R3 and operates on Oracle or Tibero databases, helping businesses streamline operations and improve cashflow efficiency. The Role: PowerBuilder Developer (UK-based, Remote) Due to continued expansion, our client is seeking an experienced PowerBuilder Developer to work closely with the Product Director. The successful candidate will play a key role in enhancing, maintaining, and developing their industry-leading software products. Mandatory Skills 5+ years' experience with Appeon PowerBuilder (version 12.6 or higher) 3+ years' database design and development experience (Oracle PL/SQL highly preferred) Strong knowledge of the full software development lifecycle (SDLC) A customer-focused, solution-driven mindset Highly Beneficial Skills Microsoft .NET development (VB.NET or C#) Experience with web services and XML Additional Desirable Skills Microsoft VBA and Office automation Understanding of ERP systems, Accounts Receivable, or Credit Management Package & Benefits Competitive salary - up to £65,000 (DOE) 23 days annual holiday allowance Life cover and health cover Workplace pension scheme Remote / home-based role with flexibility Why Apply? This is a fantastic opportunity for a UK-based PowerBuilder developer to join a long-established software company at an exciting time of growth. You'll work on enterprise-grade dispute management and cash collection software, contribute to cutting-edge solutions, and collaborate with an experienced leadership team.
