Aviva

Complex Loss Handler This is a great job for someone who Have experience handling high-value and/or complex Liability claims and is looking to apply their technical expertise in a fast-paced, customer-focused environment. You'll enjoy managing challenging Employers' Liability, Public Liability and Product Liability claims, influencing outcomes through strong negotiation skills, and making a real impact on customer and commercial results. A bit about the job: As a Complex Loss Handler within our Major & Complex Claims Liability team, you'll manage a portfolio of high-value and complex liability claims, ensuring great outcomes while effectively controlling indemnity spend. Working alongside a team of experienced technical claims professionals, you'll use your expertise to investigate, negotiate and resolve claims across Employers' Liability, Public Liability and Product Liability, including 3rd party property damage claims. You'll play an important role in maintaining technical excellence, supporting risk and governance requirements, and contributing to continuous improvement initiatives that enhance service, efficiency and business performance. Through effective claims management and stakeholder engagement, you'll help deliver positive outcomes for customers, brokers and Aviva. Skills and experience we're looking for: Proven experience handling high-value and/or complex Liability claims, including Employers' Liability, Public Liability and Product Liability claims. Strong technical knowledge of liability claims handling, policy interpretation and indemnity spend management, experience of 3rd party property damage claims is useful but not essential. Excellent negotiation, communication and stakeholder management skills, with the ability to build effective relationships internally and externally. Good understanding of the UK insurance market and claims handling best practice, including the management of legal suppliers and external partners. Relevant professional qualification (such as ACII) or equivalent claims experience, with a commitment to continuous professional development. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary up to £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UKs number one insurer? Avivas Major Loss Team is undertaking a huge period of growth. If youre someone with field-based loss adjusting experience and you have a proven track record of handling high-val click apply for full job details

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Regional Major Loss Manager - Salary Competitive You'll be joining Aviva's Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high quality outcomes across the region. A bit about the job You'll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You'll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You'll build capability across the region by coaching, developing, and supporting your team. You'll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience we're looking for Experience in a managerial role leading a team within a specialist claims area. Experience handling complex property claims, ideally including losses exceeding £100,000. Strong understanding of building practices and regulations linked to reinstatement work. Ability to plan, prioritise, multi task, and deliver within agreed timeframes. Excellent communication skills, with proven experience coaching and mentoring others. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive depending on location, skills, experience, and qualifications Bonus opportunity - 10% (actual amount depends on your performance and Aviva's) Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in 29 days' holiday plus bank holidays, with the option to buy or sell up to 5 days Aviva funded Private Medical Benefit, giving you access to expert support when needed Up to 40% discount on Aviva products, plus discounts with other retailers Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme Brilliantly supportive policies, including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously, with lots of support and tools available Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We also consider all types of flexible working, including part time and job shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working - spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? We'd love you to submit your application online. If you need an alternative method of applying or support during the process, please email

We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email

We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email

Regional Major Loss Manager - Salary Competitive You'll be joining Aviva's Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high quality outcomes across the region. A bit about the job You'll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You'll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You'll build capability across the region by coaching, developing, and supporting your team. You'll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience we're looking for Experience in a managerial role leading a team within a specialist claims area. Experience handling complex property claims, ideally including losses exceeding £100,000. Strong understanding of building practices and regulations linked to reinstatement work. Ability to plan, prioritise, multi task, and deliver within agreed timeframes. Excellent communication skills, with proven experience coaching and mentoring others. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive depending on location, skills, experience, and qualifications Bonus opportunity - 10% (actual amount depends on your performance and Aviva's) Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in 29 days' holiday plus bank holidays, with the option to buy or sell up to 5 days Aviva funded Private Medical Benefit, giving you access to expert support when needed Up to 40% discount on Aviva products, plus discounts with other retailers Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme Brilliantly supportive policies, including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously, with lots of support and tools available Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We also consider all types of flexible working, including part time and job shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working - spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? We'd love you to submit your application online. If you need an alternative method of applying or support during the process, please email

We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Regional Major Loss Manager - Salary Competitive You'll be joining Aviva's Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high quality outcomes across the region. A bit about the job You'll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You'll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You'll build capability across the region by coaching, developing, and supporting your team. You'll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working. Skills and experience we're looking for Experience in a managerial role leading a team within a specialist claims area. Experience handling complex property claims, ideally including losses exceeding £100,000. Strong understanding of building practices and regulations linked to reinstatement work. Ability to plan, prioritise, multi task, and deliver within agreed timeframes. Excellent communication skills, with proven experience coaching and mentoring others. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive depending on location, skills, experience, and qualifications Bonus opportunity - 10% (actual amount depends on your performance and Aviva's) Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in 29 days' holiday plus bank holidays, with the option to buy or sell up to 5 days Aviva funded Private Medical Benefit, giving you access to expert support when needed Up to 40% discount on Aviva products, plus discounts with other retailers Up to £1,200 of free Aviva shares per year through our Matching Share Plan, plus the Save As You Earn scheme Brilliantly supportive policies, including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously, with lots of support and tools available Take a look here to learn more. You can also use our calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We also consider all types of flexible working, including part time and job shares. We flex locations, hours, and working patterns to suit our customers, our business, and you. Most of our people are smart working - spending around 50% of their time in our offices each week, combining the benefits of flexibility with time together. To find out more about working at Aviva, take a look here. Ready to apply? We'd love you to submit your application online. If you need an alternative method of applying or support during the process, please email

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Domestic Major Loss Adjuster - Competitive Salary, as per Market Standards, up to 8% bonus, plus generous pension, company car and other benefits. Are you ready for your next career step to join the UK's number one insurer? Aviva's Major Loss Team is undertaking a huge period of growth. If you're someone with field-based loss adjusting experience and you have a proven track record of handling high-value, complex domestic claims with empathy and technical precision, we want to hear from you! A bit about the job: As a Major Loss Field Adjuster, you will manage high value domestic property claims from instruction through to completion, delivering exceptional customer outcomes and cost effective resolutions. This is a field based role, meeting customers face to face and guiding them through what can often be a stressful period with confidence, empathy and expertise. We are recruiting for multiple positions across the UK, offering the freedom and trust to manage your claims cradle to grave wherever you are based. In doing so, you'll play a key role in delivering Aviva's promise of being "With you today, for a better tomorrow." Skills and experience we're looking for: High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we're happy to consider those with experience over £50,000. Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you're aiming for Dip CII, that's fantastic! But don't worry, it's not a must. Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued. Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus. Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary competitive (depending on location, skills, experience, and qualifications) Company Car Bonus opportunity - 8 % of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Regional Major Loss Manager - Salary Competitive Youll be joining Avivas Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high-quality outcomes across the region click apply for full job details

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team . This is more than just a desk-based role its a chance to make a real differenc click apply for full job details

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team . This is more than just a desk-based role its a chance to make a real differenc click apply for full job details

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team . This is more than just a desk-based role its a chance to make a real differenc click apply for full job details

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team . This is more than just a desk-based role its a chance to make a real differenc click apply for full job details

External Job Advert Loss Adjuster - Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we're looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role - it's a chance to make a real difference to people's lives when they need it most. About the Role As a Desk based Loss Adjuster, you'll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You'll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy - balancing cost-effective solutions with exceptional customer care. You'll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn't just about processing claims - it's about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We're Looking For Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You'll Bring A passion for helping people and solving problems A proactive, solution-focused mindset The confidence to make decisions and stand by them A collaborative approach and willingness to share knowledge within a team A desire to grow your technical expertise and contribute to a high-performing team What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to