Pertemps London

Regional Support Manager South-East England Based ideally in Reading/Bracknell Travel across South-East England Are you ready to take the next step in your retail career with a dynamic and growing company? We're looking for a proactive and adaptable Regional Support Manager to join our team and make a real impact across multiple store locations. This is a fantastic opportunity for someone who thrives on variety, enjoys driving performance, and is passionate about delivering exceptional customer service. You'll be the go-to person for store support across the region, stepping in to lead teams, boost sales, and ensure operational excellence. What You'll Be Doing: Supporting stores across the South-East, including Reading, Bracknell, Basingstoke, Guildford, Bristol, and Kingston Acting as a keyholder and opening/closing stores when needed Driving sales and marketing initiatives, including local outreach and promotions Preparing and presenting quotations with guidance from the Regional Manager Ensuring stores meet revenue targets and maintain high compliance standards Upholding financial controls and administrative procedures Collaborating closely with the Regional Manager and wider team What's In It For You: A rewarding career in a fast-growing business Comprehensive training and mentoring for career progression Bi-Annual store bonus scheme Company sick pay Exclusive perks via Perkbox membership Long service recognition 20 days holiday + bank holidays If you're flexible, driven, and ready to make a difference across a thriving retail network, we'd love to hear from you!

We have a rare opportunity as a Store Manager for a reputable self storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment. This is an exciting opportunity to work as a Store Manager for a reputable company with; An excellent career in a stable, growing business Investment in your training and progression Exclusive membership perks Permanent role No overtime, Standard holidays, Pension etc Bi-Annual bonus scheme Long Service recognition Parking available on site Store Manager Duties such as: Manage a small team and carry out personal development meetings Motivate, coach and support the team to enable them to achieve their best Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas Respond effectively to the diverse needs of each customer Manage and accurately record all enquiries to provide excellent customer service Identify opportunities for increasing storage occupancy and revenue Ensure a Marketing Plan is in place to achieve the store financial targets Design and carry out marketing and sales activity plans Monitor and improve conversion rates and mystery shop scores Ensure compliance with company operational and financial procedures Ensure all Health & Safety procedures are adhered to and up to date Identify any store repair & maintenance issues, report and follow up Ensure the store presents itself to a high standard of cleanliness Hours: Full-time, 40 hours a week 5 days a week Occasional weekend availability required Earliest start is usually 7.30am, latest finish is 6pm This is a fantastic opportunity to join a friendly team as an Store Manager to develop and enjoy your career! If you have worked in customer service or sales such as within self storage, retail or hospitality as well as experience as a duty manager, cover manager, team leader, operations manager or supervisor we would love to hear from you!

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team . This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions. Salary: 22-23 PAYE Line Management: None Working Pattern: Hybrid (Minimum 3 days office-based) Role Overview The Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: Housing Act 1996 (Part VII as amended) Homelessness Reduction Act 2017 The Homelessness Code of Guidance Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation. Key Responsibilities Housing Advice & Prevention Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication. Conduct comprehensive housing options interviews in a person-centred manner. Create, implement and review Personal Housing Plans. Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives. Statutory Homelessness Decision Making Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended). Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate. Accept, refuse or discharge duties in line with legislation, guidance and case law. Issue fully reasoned and legally compliant decision letters within statutory timescales. Case & Caseload Management Proactively manage a varied caseload through continuous assessment and review. Ensure accurate and timely case recording across all relevant systems. Maintain detailed file notes and ensure statutory notifications are issued correctly. Temporary Accommodation & Affordability Undertake affordability assessments. Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations. Housing Register & Allocations Assess applications to join the housing register. Verify evidence and determine priority in accordance with the allocations scheme. Safeguarding & Risk Management Carry out safeguarding and risk assessments for vulnerable applicants. Escalate concerns in line with child and adult protection procedures. Legal & Review Work Assist with statutory reviews under the Housing Act 1996. Support responses to legal challenges including County Court appeals and Judicial Reviews. Liaise with Legal Services and attend court where required. Partnership Working Work collaboratively with internal departments and external partners. Refer cases to appropriate agencies and attend case conferences as necessary. Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected. About You We are seeking a driven and technically competent housing professional with: Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017. Experience assessing and determining homelessness applications. Ability to interpret and apply complex legislation and case law. Experience managing a demanding caseload with minimal supervision. Strong written skills with the ability to draft legally defensible decision letters. Confidence in conducting interviews and making evidence-based decisions. Experience working within a performance-driven environment. Excellent partnership and stakeholder engagement skills. Core Competencies Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions. Critical thinking: Evidence-based decision-making using analytical reasoning. Creativity: Applying innovative approaches to prevent homelessness and improve outcomes. People-focused approach: Strong interpersonal capability and collaborative working style. Emotional intelligence: Managing sensitive conversations with empathy and professionalism. Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations. Negotiation: Influencing outcomes with landlords, partners and stakeholders. Service excellence: Commitment to delivering high standards of customer care. Cognitive flexibility: Ability to adapt to legislative change and service transformation. Why Apply? This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes. Apply now for the Housing Solutions role.

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company. Your responsibilities will include: Financial Targets: Contribute to the achievement of the store's financial targets. Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs. Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures. Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. Target Achievement: Maximize every sales opportunity to ensure the store meets its targets. Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures. Store Maintenance: Maintain a clean and tidy store environment. Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management. To excel in this role, you should demonstrate: Strong written, maths and verbal communication skills. Effective listening skills in customer interactions. Self-discipline and attention to detail. Adaptability to work both in a small team and independently. Confidence and product knowledge after completing the induction and probation period. As a vital part of the team, you will be responsible for: Daily customer interactions. Achieving high levels of customer service and satisfaction. Meeting weekly, monthly, and yearly sales targets. Lone working with key holder responsibilities. Conducting physical rounds of the store and units. Forklifting, where applicable. Implementing procedures to minimize store 'bad debt.' Performing ad hoc duties. If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.