Pertemps London

Pertemps Network Group are delighted to be assisting a Duty Careline Officer to join a reputable housing provider delivering a vital emergency response service to vulnerable residents . Pay Rates: Office Hours: 21.50 PAYE 27.48 Umbrella Out of Hours: 25.29 PAYE 32.27 Umbrella Contract: Temporary Working Pattern: Full-time Shift-Based (Including Out of Hours) This role sits within a 24/7 Careline service , providing emergency call handling and visiting support to service users, ensuring their safety and wellbeing at all times. You will be responsible for responding to alarm activations, emergency calls, and urgent housing-related situations, offering both practical and emotional support where required. Key Responsibilities Respond to emergency telephone and alarm calls promptly and professionally Assess urgency levels and coordinate appropriate responses Visit service users when required to provide practical and emotional support Liaise with emergency services, next of kin, and external agencies Maintain accurate records of all calls and actions using computer systems Install telecare alarms and associated equipment Respond to housing and repair emergencies for sheltered housing residents Handle out-of-hours emergency housing enquiries, including homelessness calls Contact keyholders and relevant parties during emergency situations Support vulnerable residents and ensure their wellbeing during incidents Working Pattern Monday to Friday during core operational hours Required to work out-of-hours shifts as part of rota Must be available to work 4 out of 8 Bank Holidays Work in line with European Working Time Directives Essential Requirements To be considered for this role, candidates must have: Enhanced DBS (or willingness to obtain) Experience in emergency response, careline, housing, or customer service environments Strong decision-making skills under pressure Excellent communication and listening skills Ability to assess emergency situations quickly and calmly Experience using IT systems to log calls and maintain records Full UK Driving Licence (required for emergency visits) Ability to work independently and within a team Commitment to safeguarding vulnerable residents Desirable Experience Experience within Careline, Telecare, Housing, or Emergency Services Knowledge of sheltered housing or social housing services Experience installing telecare equipment Experience handling homelessness or emergency housing enquiries Why Apply? Join a well-established organisation providing essential services to vulnerable communities Competitive enhanced out-of-hours pay rates Opportunity to gain valuable emergency response and housing experience Be part of a dedicated team delivering life-critical support services If you have experience in emergency response, housing services, or careline operations and are looking for a rewarding role supporting vulnerable residents, we would love to hear from you. Apply today to be considered.

Pertemps Network Group are currently recruiting for Civil Enforcement Officers to join a reputable housing provider within their Parking Services team. Rate: 16- 17 PAYE per/hr Contract: Temporary Working Pattern: Full-time Shift-based (5 over 7 days) Client: Reputable Housing Provider Working Model: Fully Onsite This is a frontline enforcement role responsible for monitoring and enforcing parking regulations across on-street and off-street locations, including controlled parking zones and pay-and-display areas. You will play a key role in maintaining compliance with parking legislation while delivering a professional and customer-focused service to residents and visitors. Key Responsibilities Patrol designated areas to identify parking contraventions Issue Penalty Charge Notices (PCNs) using handheld devices Monitor CCTV and camera-based enforcement systems Record accurate evidence including photographs and written reports Ensure signage and road markings are compliant and report defects Provide assistance and respond to public enquiries professionally Maintain communication with control teams via radio systems Drive or operate council-issued vehicles in line with procedures Report abandoned vehicles, defects, or safety concerns Attend hearings or tribunals where required Work collaboratively with internal teams, police, and external partners Essential Requirements To be considered Level 2 City & Guilds or WAMITAB in Parking Enforcement and Conflict Management Full UK Driving Licence Experience working in a customer-facing or public service environment Ability to deal calmly with challenging situations Strong written and verbal communication skills Experience using handheld devices or mobile technology Ability to work independently and as part of a team Willingness to work outdoors in all weather conditions Flexibility to work shift patterns including evenings, weekends, nights and bank holidays Additional Information Fully on-site role Council vehicle provided for operational duties Public transport is not suitable for operational patrol duties Full uniform and equipment provided Compliance checks including DVLA verification required Physically demanding role requiring regular walking and outdoor work Why Apply? This is an excellent opportunity to join a well-established organisation delivering essential services to local communities. You will gain valuable enforcement experience while working within a supportive operational team. Apply Now for the Civil Enforcement Officer role.

Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.

Programme Assistant - 12-Month FTC London (Hybrid) £33,623 An influential intergovernmental organisation is seeking a proactive and highly organised Programme Assistant to join its dynamic Communications Division at its central London headquarters.This is a fantastic opportunity for someone who thrives in a fast-paced, multicultural environment and enjoys being at the heart of operational delivery. You'll play a key role in ensuring the smooth running of the division's programmes, providing essential administrative and logistical support that helps the team achieve its strategic objectives. What you'll be doing You'll be the go-to person for day-to-day coordination and operational support, including: Managing busy Outlook calendars and scheduling meetings Processing and reconciling invoices and payments Organising meetings and events, including all logistical arrangements Taking clear, accurate meeting minutes Coordinating travel and accommodation Managing consultants' contracts and providing budget-related information Responding to internal and external queries Maintaining records and documentation on SharePoint What you'll bring We're looking for someone with: Proven experience in a similar administrative or programme support role Strong diary management and minute-taking skills Familiarity with financial processes and procedures Experience coordinating logistics for meetings or events Excellent command of Microsoft Office (Outlook, Word, Excel, PowerPoint) The ability to work effectively in a multicultural, international setting

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to customers and achieve the highest level of sales for the company. Your responsibilities will include: Financial Targets: Contribute to the achievement of the store's financial targets. Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs. Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures. Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. Target Achievement: Maximize every sales opportunity to ensure the store meets its targets. Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures. Store Maintenance: Maintain a clean and tidy store environment. Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management. To excel in this role, you should demonstrate: Strong written, maths and verbal communication skills. Effective listening skills in customer interactions. Self-discipline and attention to detail. Adaptability to work both in a small team and independently. Confidence and product knowledge after completing the induction and probation period. As a vital part of the team, you will be responsible for: Daily customer interactions. Achieving high levels of customer service and satisfaction. Meeting weekly, monthly, and yearly sales targets. Lone working with key holder responsibilities. Conducting physical rounds of the store and units. Forklifting, where applicable. Implementing procedures to minimize store 'bad debt.' Performing ad hoc duties. If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.