IntaPeople

Digital Customer Journey Transformation EMEA Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx once a quarter) Permanent £55,000 - £70,000 (depending on location) Spanish - the customers you'll most likely be looking after are Spanish so the ability to speak Spanish is needed for this role The Role We re looking for someone who can guide enterprise clients through the delivery of complex digital solutions from onboarding and implementation to ongoing success and growth. You ll work closely with major financial institutions and other global enterprises, helping them roll out SaaS platform to transform customer journeys. This isn t a back-office role. You ll be client-facing, shaping solutions, and making sure projects run smoothly from start to finish. You ll act as the product expert, ensuring customers not only adopt the platform but continue to find new ways to get value from it. You ll work at the heart of customer delivery, turning manual, paper-heavy processes into seamless digital experiences. This isn t just another delivery role. You ll be driving adoption, measurable ROI, and long-term client value across industries like Financial Services and Telco. What You ll Do Own the full post-sales lifecycle onboarding, implementation, and continuous improvement. Build trusted relationships with senior client stakeholders across enterprise accounts. Manage programme delivery across multiple teams Product, Engineering, Support, and external partners. Track ROI and KPIs, lead QBRs, and demonstrate tangible business outcomes. Translate business goals into clear delivery plans, user stories, and sprint activity. Influence product direction through real client feedback and delivery insight. What we're looking for 5+ years in Customer Success / Delivery Management within SaaS or Digital Transformation. Background in Telco, Financial Services, or other complex enterprise environments. Strong understanding of Agile / Scrum and traditional delivery methods. Excellent stakeholder management and communication skills. Confident working in technically complex, fast-moving environments. Commercial awareness and a focus on delivering measurable business impact. Why This Role? High-impact position working directly with leading global brands. Opportunity to shape the future of digital customer journeys. Collaborative, growth-driven culture where your ideas matter. Modern no-code product driving change across multiple industries. Interested? If you re an experienced Programme or Delivery Manager with a background in digital transformation and enterprise SaaS delivery, we d love to hear from you.

Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. Essential Skills Proven experience as a Data Architect (or similar/related role) Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience with Big Data Experience with Enterprise level Data sets Experience of using programming languages such as Python, Scala and SQL Ability to lead and mentor other team members Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Robust understanding of data governance, data quality, and metadata management. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Work closely with other business leaders to maintain governance and compliance within their data estate. Research into emerging technologies and upcoming trends Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Work closely with data analysts, engineers and solution architects through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,000 - £68,000 (depending on experience) 28 days annual leave + public bank holidays A flexible working environment Competitive Legal and General pension Scheme (8% contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales Salary sacrifice scheme such as cycle to work, electric vehicle To be based in their brand new, modern offices 2 days per week A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Cardiff and Newport.

IntaPeople are delighted to represent a dynamic financial services organisation based in Cardiff who have been recognised as a Great place to Work for several years running. Due to a large amount of continued growth we re looking to hire 4-5 Software Engineers within their tech agnostic engineering teams. The team work remotely so candidates based throughout the UK are welcome to apply but a Cardiff based office location is also available for hybrid working if desired. Candidates may need to visit the office on a Ad-hoc basis, so candidates must be living and working within the UK. This is a fantastic time to join their product teams who have a wide range of technology products, software and services on offer. Being an experienced Engineer you will also contribute to a wide range of development projects whilst championing engineering excellence which will help shape the future of their products. This team uses several technologies so we re looking to speak with candidates with the below skills. Skills and experience at a glance: A minimum of 4-7+ years experience as a Software/Senior Engineer Strong experience with technologies Golang Good experiene with TypeScript or Java would also be beneficial but not essential Experience with both JavaScript and frameworks such as React and Express.js (or similar) Strong experience using HTML & CSS Experience with cloud platform providers such as AWS, Azure or GCP Experience with CI/CD and DevOps tooling and processes You will be responsible for writing clean and maintainable code that aligns to their business requirements whilst ensuring all engineering work is covered by suitable unit tests within the team. You ll collaborate with other Software Engineers, Product Owners, Scrum Masters and internal stake holders to support standards, growth and discipline within this product development team. As a Mid-Senior level Engineer you will work effectively as a member of a close knit Scrum/Agile team whilst always practicing the importance of Secure Software Development. Having skills in technologies such as Kubernetes, Docker and Database engineering (PostgreSQL/DynamoDB) would be desirable but not essential. Role at a glance: Senior Software Engineer (Cardiff) Fully remote or Hybrid positions available (UK only) A competitive starting salary of £65,000 - £75,000 depending on experience 25 days annual leave (plus bank holidays) rising upon length of service Ability to buy or sell up to 5 days per year A matched pension of up to 6% Private Health Insurance Cycle to work scheme Training budgets Bonus and share schemes Plus so much more . For more information, please call Nathan Handley on (phone number removed) or click APPLY now to be considered. As mentioned, the teams do work largely on a remote basis to candidates will need to have a suitable home working environment and be comfortable with ad-hoc travel to Cardiff 3-4 times per year. We are unable to provide sponsorship opportunities.

iSeries Development Lead Salary: £58,000 - £62,000 Contract: Permanent, full-time Location: Hybrid (regular travel to Cardiff required) We re looking for an experienced iSeries specialist to lead a small development team and keep key exam processing systems running smoothly. It s a hands-on role where you ll guide technical decisions, support a team of five developers and make sure core applications stay reliable for users across the organisation. What you ll be doing Leading the maintenance and modernisation of iSeries systems Acting as the lead developer for RPG and COBOL work Designing and delivering new features, integrations and system updates Overseeing data processing workloads and ensuring outputs are accurate and delivered on time Reviewing external software and making sure integrations meet internal standards Producing clear technical specs and documentation Working with product, BI, research, developers and other internal teams to shape solutions Keeping project leads updated on progress and managing priorities within the team Supporting users, explaining technical changes in plain language and improving existing processes Line managing the iSeries team including workload planning, development and pastoral support What you ll need Strong experience developing in RPG, COBOL, Java or .NET Understanding of the AS400 environment (CL, DDS, DB2 etc) Ability to design specs, analyse systems and support testing and user journeys Experience working with data processing, integrations and legacy modernisation Clear communication skills and confidence dealing with a range of stakeholders Experience leading or mentoring developers is an advantage What s on offer 25 days annual leave plus 16 additional days 28% Pension Hybrid working policy Supportive working culture with opportunities to develop skills Welsh language skills not required, but an interest in learning is welcomed How to apply Applications are open to candidates across the UK, though regular time on-site in Cardiff is needed. Closing date is Sunday 11 January 2026 with interviews planned for the following week.

Senior TechOps/DevOps Engineer IntaPeople are working with a disruptive financial services organisation who have been recognised as having one of the most exciting upcoming products in Europe. We are currently looking for a Senior TechOps/DevOps Engineer who has a strong focus on AWS Infrastructure. Due to substantial growth in the US market, you ll join the team and work closely with multiple Cloud & Software Engineers to build and maintain their modern technology platform for their target market globally. Responsibilities (at a glance): You will be responsible for Designing, building, and maintaining their AWS infrastructure using Terraform and Terragrunt whilst driving the standards for management and architecture. You will Architect and maintain a comprehensive monitoring stack whilst configuring Prometheus for metrics, visualise data in Grafana , and standardise distributed tracing across our services using tools such as OpenTelemetry . You will Implement and manage traffic management strategies using AWS to ensure performance standard for their global client base. Using Kubernetes (EKS) to manage and scale clusters Build and deploy pipelines using GitHub Actions and Octopus Deploy , moving them towards continuous delivery. Using HashiCorp for security and monitoring standards required within their industry Essential Requirements Strong professional experience with AWS core services (EC2, VPC, EKS, RDS, IAM). Strong hands-on experience with Prometheus (PromQL) and Grafana (you understand the difference between logging, metrics, and tracing). Strong proficiency with Terraform and specifically Terragrunt for managing complex environments. Extensive experience managing container orchestration with Kubernetes clusters Proven experience building pipelines (CI/C) using GitHub CI or/and Octopus Deploy. The ability to read and debug code in at least one of their core languages: JavaScript, Golang, Node.js or PHP. Benefits at a glance: A starting salary of £60,000 - £70,000 DOE A starting holiday allowance of 25 days holidays + Bank Holidays An additional day off for your birthday Hybrid office working arrangements (3 days onsite / 2 days wfh) Flexible working environment City centre location with modern, open plan working spaces (Cardiff City centre) Perks platform that includes free coffee, cycle to work scheme, cinema tickets and a whole host of discounts/cashback as well as online workouts, wellnesses classes and 24/7 GP support For more information please call Nathan Handley on (phone number removed) or click apply now for a call back. Please note this role is based in Cardiff 3days per week and candidates must be able to comfortably travel. We do not have the ability to provide sponsorship currently.

We are seeking an experienced IT/Software Asset Management Controller to manage the full Software Asset Management lifecycle. This includes overseeing software acquisition, licensing, compliance, and technology roadmaps. The successful candidate will act as a key point of contact for software lifecycle management and support commercial requirements across multiple business units. Initial 6 month contract, outside IR35, hybrid (circa 2 days onsite). Key Responsibilities Deliver end-to-end Software Asset Management services, from procurement to license compliance. Review and negotiate commercial terms, including software license agreements and loans. Support supplier contract management and ensure alignment with business objectives. Maintain accurate records of software assets and provide strategic input on technology roadmaps. Required Experience & Skills IT/Software Asset Management experience Strong knowledge of End User License Agreements Commercial acumen with experience negotiating software-related contracts, and experience with Software procurement Understanding of procurement laws and regulation

We re recruiting Multi Skilled Engineering professionals for a global high tech manufacturer based in South Wales. These roles are part of a major site expansion and offer excellent long-term career development opportunities. If you re practically minded, technically trained, and confident working with mechanical AND electrical systems, we d love to hear from you. Whether you come from the forces, automotive, engineering, manufacturing, or another hands on technical environment, your transferable skills are highly valued here. You ll be joining a cleanroom, modern facility with a strong focus on structured and planned activities. The role involves working on PC based equipment (minimal PLC work), supporting strip downs, rebuilds, calibrations, and fault recovery. Much of the work is repeatable, procedure driven, and carried out to high standards of precision. Candidate Profile Formal engineering or technical qualification (C&G, NVQ, HNC, etc.) Ideally completed a formal apprenticeship (any discipline considered, automotive, military, engineering, etc.) Mechanical AND electrical background multi skilled candidates needed Experience with pneumatics or vacuum systems is an advantage Open to applicants from a wide range of technical environments who want to grow in a high tech setting. Key Details 12 hour shifts: permanent days (7am 7pm) or nights (7pm 7am) No rotation this is a fixed shift pattern Shift allowance: Days: Sun/Mon/Tue + alt Sat: % Days: Wed/Thu/Fri + alt Sat: % Nights: All patterns: % If you re multi skilled, motivated, and looking for a stable, well paid role in a cutting edge environment with a clear growth path, this could be the ideal next step. Apply with an up to date CV for a confidential conversation about the opportunity.

Engineering/Test Technician Initial 6-month contract high likelihood for extension (or made permanent) A global company at the forefront of its tech sector are looking for an Engineering Technician to join their test and validation team in Cardiff. The successful candidate will be responsible for test operations, which validate products developed by the engineering teams prior to production/industrialisation. You will perform manual test operations and use automated test processes to support product validation processes and to improve tests. A mixture of hardware (electronics) and manual (IT) testing. This contract would be suitable for an apprentice trained, or experienced, manual tester or electronics technician, a recent graduate with experience/a keen interest in IT and electronics, or an individual working towards a HNC would also be considered.

Start: 2 February 2026 End: 30 December 2026 Location: Farringdon, London (on site with some remote support) We re partnering with a global leader in professional information, analytics, and technology solutions to recruit an experienced Technical Support Specialist for a long-term contract. This organisation operates in more than 150 countries and is widely recognised for its innovative use of AI and advanced technologies to support professional services. You ll be joining a close-knit European support team (split between the UK and France) that sits within a wider global infrastructure function of over 300 people. The culture is friendly, collaborative, and inclusive somewhere you ll be supported, trusted, and encouraged to contribute your ideas. The Role This is a hands-on technical support position providing both in-person and remote support to users across the business. You ll be responsible for troubleshooting laptops, operating systems, software, printers, and mobile devices, as well as supporting user onboarding and offboarding. A key part of the role involves proactively monitoring device health , identifying performance issues, and implementing solutions to improve system efficiency. You ll also have the opportunity to streamline repetitive tasks through automation and make responsible use of AI tools to enhance support processes. Key Responsibilities Deliver in-person and remote support for laptops, OS, software, printers, and mobile devices Diagnose and resolve technical issues while providing excellent user education Monitor device performance and address root causes of poor system health Identify opportunities to automate repetitive tasks Use AI tools to triage tickets, draft updates, summarise logs, and maintain knowledge articles Support onboarding and offboarding workflows What We re Looking For Degree in Computer Science or equivalent experience (minimum 3 years in technical support) Strong knowledge of Windows, macOS, and Office 365 Solid networking fundamentals Experience with hardware/software installation and troubleshooting Understanding of Active Directory Mobile Device Management experience (Azure/Intune) Awareness of ITIL practices Excellent customer service skills Strong problem-solving ability and organisational skills If you re a proactive, solutions-focused Technical Support Specialist who enjoys working in a supportive and forward-thinking environment, we d love to hear from you.

Start: ASAP Location: Cardiff (hybrid some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long term contract. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and takes pride in keeping critical systems running smoothly. Please note: Control M experience is essential. Candidates without Control M exposure cannot be considered. Operational Duties Monitor and manage core production systems Respond to event driven alerts and monitoring console notifications Liaise with external vendors when support is required Contact on call technical specialists during out of hours incidents Perform first line corrective actions on documented administrative systems Run and monitor batch schedules using tools such as Control M and VisualCron Execute weekend release jobs/scripts to deploy development changes Manage Xerox bulk printing and other physical operational tasks Data Centre Activities Support engineers during planned power down weekends Verify system availability (e.g., application logins) Conduct physical patrols to check temperature and environmental conditions Maintain security and access logs in line with procedures Carry out ad hoc tasks to ensure smooth data centre and batch operations Candidates with broader scheduling or production experience will be prioritised, especially those able to support the Control M scheduling environment and production output processes: Review and maintain operational procedures Produce accurate daily, weekly, monthly, and ad hoc reports Apply schedule changes Investigate and resolve production issues within the agreed scope Essential Skills Strong background in IT operations Ability to work independently and within a small team Self motivated, proactive, and solution focused Comfortable working under pressure in a 24/7 environment Experienced in root cause analysis and incident handling Committed to continuous learning and skill development Control M experience is mandatory Desirable Skills Experience in batch processing and job scheduling Exposure to Microfocus environments Understanding of JCL Korn shell scripting knowledge Familiarity with Linux/UNIX commands Basic understanding of Oracle database structures Awareness of ITIL principles Shift Pattern 12 hour shifts (days and nights) 364 day coverage (Christmas Day off) Weekly shift patterns agreed between the contractor and the organisation For immediate consideration, click apply with an up to date CV.

Opportunity for a skilled professional to join a growing technical team and play a key role in ensuring the biological safety of innovative medical devices. This is a new position created as part of ongoing expansion. As a Biocompatibility Engineer, you will be responsible for assessing and managing biological risks associated with materials and products, ensuring compliance with global regulatory standards. You will work closely with cross-functional teams to support material selection, develop testing strategies, and maintain technical documentation. Key Responsibilities: Conduct biological risk assessments for both new product development and existing products. Develop and implement biocompatibility test plans and protocols in line with international standards. Coordinate testing with external laboratories and suppliers. Perform material characterization and maintain databases of safety and toxicological data. Prepare and review technical documentation, including evaluation plans, reports, and literature reviews. Ensure compliance with relevant regulatory requirements, including ISO 10993. Review and approve biocompatibility test results and maintain best-practice templates and processes. Support change management processes and contribute to technical documentation for engineering changes. Communicate technical information clearly and effectively to internal and external stakeholders. Drive continuous improvement initiatives within your area of responsibility. Experience/Skills: Degree (or higher) in a relevant discipline such as Biomedical Engineering, Materials Science, Chemistry, Biochemistry, or similar. Experience working with ISO 10993 standards. Background in a regulated industry (medical devices, pharmaceuticals, etc.). Strong analytical and report-writing skills. Excellent organizational skills and attention to detail. This is a newly created role offering the chance to make a real impact in a growing organization. You ll work on cutting-edge medical technologies in a collaborative environment that values innovation and professional development.

Network Engineer IntaPeople are currently looking for a talented Network Engineer based in North Wales to join a large organisation who require interim resource to cover BAU projects until the end of 2026. We are looking for Network Engineers who have excellent problem solving abilities and who are able to work alone in the field when needed. You will be based in their Wrexham office on a Hybrid basis (approx. 2days per week) whilst also being in the field or working from home for the remainder of the week. As a Network Engineer you will be able to adapt to different technology stacks and network standards across the organisation whilst being able to communicate effectively with technical and non-technical staff. Skills and Responsibilities Maintaining/Replacing/Upgrading network equipment in large geographical area ranging from layer 1 to layer 3 technologies. Engineer, design, and deploy highly available network services and solutions based on business, strategic, and technical requirements. Develop network infrastructure roadmaps, conduct feasibility studies, and review proposals with other technical colleagues Identify, recommend and lead continuous network infrastructure improvement efforts. Troubleshoot LAN/WAN/WLAN/Firewall issues. Research and solve complex problems regarding data communication failures. Secure, update, and patch network devices. Monitor network operation and maintain monitoring tools. Educational/Certifications University degree / Equivalent technical qualification or experienc Professional Cisco qualification ideally CCNA CCSA (Checkpoint Certified Security Administrator) or demonstrable experience of managing Checkpoint firewalls ITIL Service Management Foundation Qualification Desirable CCNA - Desirable CompTIA Network+ - Desirable Role overview Network Engineer 12month contract £300.00 - £350.00 per day IR35 status to be determined but likely InsideIR35 Company works van provided for field work Full UK drivers licence will be needed for this role Wrexham office location with travel to surrounding sites as needed (approx. 1-2 times per week) Please note, candidates must be able to lift and carry heavy IT equipment throughout any assigned shift unassisted. For more information please click APPLY now or call Nathan Handley on (phone number removed).

IT Support Operator Short-Term Temp Contract Location: Cardiff - onsite working - parking available Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries (via phone, portal, email, Teams) Logging and resolving Incidents and Service Requests Basic troubleshooting of hardware, software, and user access issues Creating, modifying, and deleting user accounts Supporting users with software and device setups Keeping accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable working onsite in Cardiff Able to start at short notice Start ASAP. Apply now if you re at a loose end and have experience in user support, thanks!