DGH Recruitment Ltd.

Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and life cycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive knowledge adoption through stakeholder engagement, training, and continuous improvement Use analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder communication throughout transition Oversee change, release, testing, and deployment activities Deliver documentation and training to support operational teams Ensure smooth transition to production with minimal disruption and conduct post-transition reviews Key Experience Experience in knowledge management and service transition within ITIL environments Proven track record delivering complex service transitions in global settings Strong knowledge of taxonomy, metadata, and content life cycle management Experience with ServiceNow and knowledge management tools Understanding of AI-driven knowledge solutions and modern technologies Knowledge of infrastructure, applications, and cloud environments Strong communication, stakeholder engagement, and documentation skills Analytical, organised, and capable of managing risk and multiple priorities Service Transition Manager - Permanent - London (Hybrid) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

AV Specialist/Audio Visual Specialist A fantastic opportunity has arisen for a AV Specialist/Audio Visual Specialist to join our London based global law firm on a permanent basis. AV Specialist/Audio Visual Specialist Key Responsibilities: * Support and build strong partnerships with the Regional Section Head and Director of Business Operations for the section to translate business objectives into HR strategies * Serve as one of the primary AV/Hybrid Events contacts to coordinate and support technical requirements for onsite/offsite high-profile event(s) that are assigned to the Senior Specialist. * Schedule, attend and/or manage technical project meetings with Events, stakeholders, and organizers of upcoming Firm and high-profile events * Help identify resources and risks, and communicate to stakeholders the technical expectations and goals for the event * Research availability (and pricing) of special technology or external technical services that may need to be purchased or contracted for a high-profile event * Coordinate and collaborate with all teams involved in a Firm or high-profile event and ensure the technical requirements of the project meets the schedule, budget, and timeline * Schedule, conduct, and oversee technical meetings and rehearsals with contractors to ensure they meet expected quality, pricing, budget, and execution * Work with hotel teams, site managers, vendors, and logistics teams to specify and deliver the aspects of each event site * Consistently provide updates to the organizers, Technology leaders, and stakeholders on the status of technical deliverables, changes to orders or contracts, as well as pricing schedules and deliverables * Escalate, troubleshoot, communicate, and seek resolution to technical challenges or issues before and during events AV Specialist/Audio Visual Specialist Qualifications: * 5+ years hands-on experience in AV event production, broadcast, post production and communications * Expert level on web conferencing, webcasting and meeting apps on a live production setting * Strong knowledge of photography, video editing tools, video recording, audio routing and lighting * Experience with AV switching, touch panels, advanced AV Troubleshooting & maintenance * Strong problem-solving skills, analytical, creative, be able to agile under pressure, strong communicator, and impeccable organizational abilities * Strong understanding of audio/video protocols and Crestron and DSP files * Self-motivated and able to work in different settings, in a fast-paced environment AV Specialist/Audio Visual Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Azure Integration Developer City of London (3 days per week required in the office) DGH Recruitment are currently recruiting on behalf of a leading global client who are looking for an Azure Integration Engineer to join the team on a permanent basis in their London office. The role will act as a technical product owner and Subject matter expert for Azure integrations and as such require someone with strong Azure Integration Services (AIS) experience. Responsibilities: - Serve as a primary subject matter expert (SME) for Azure Integration Services, providing deep knowledge and proactive support. - Own the technical direction of the applications you are responsible for, ensuring alignment with the Technology roadmap, business strategy and user needs. - Participate in or lead agile ceremonies such as sprint planning, backlog refinement and retrospectives. - Collaborate with stakeholders to gather requirements and translate them into practical application changes or enhancements. - Maintain documentation related to application change control and configuration, processes and procedures. Required Skills/Experience: - Expert knowledge of Azure Integration Services (AIS) - Strong experience developing Logic Apps, Function Apps and custom Excel add-ins - Expert knowledge of C#, .NET and Blazor - Excellent stakeholder management skills - Familiarity with Master Data Management Solutions (desirable) - Familiarity with DevOps, Github and Copilot (desirable) Azure Integration Developer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Senior Intapp Developer A fantastic opportunity has arisen for a Senior Intapp Developer to join a London based global law firm on a permanent basis. Senior Intapp Developer Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Intapp Developer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Senior Intapp Developer Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Senior Intapp Developer Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Senior Intapp Developer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

IT Systems Administrator Hybrid working: 2 days per week in the office. The role is focussed around the support of Microsoft technologies. You will be involved in the provision of network and desktop IT facilities for the company primarily undertaking the following: - MS Server administration (Active Directory, Hyper-V, SQL, Clustering, File & Print and WDS) - M365 administration (Hybrid Active Directory, Teams, Entra, SharePoint, Exchange and Intune) - Management of email services (Mimecast, M365, MS Outlook and MS Exchange) including client configuration) - Veeam Backups (local and cloud) - SonicWall Cloud Secure Edge (M365 integration, user and policy management) - Server/desktop software patch management (using Action1) - Mobile device management (M365 application protection policies) - Maintaining and operating network security and anti-virus processes - PC and server hardware deployment and maintenance - Network storage, primarily SAN management - Maintenance of communication systems including Firewall, Routers, Switches, Wi-Fi and Internet etc. Salary - £40,000 - £45,000 per annum + excellent benefits IT Systems Administrator In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Senior Technology Learning & Adoption Training Specialist A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis. Senior Technology Learning & Adoption Training Specialist Responsibilities and Duties: * Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom. * Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications. * Design learning solutions including instructor-led courses, videos, and written documentation. * Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement. * Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant. * Facilitate technology-related classes for all roles within the firm. * Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions. * Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources. * Build trust and work effectively with all firm users. * Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness. Senior Technology Learning & Adoption Training Specialist Knowledge, Sills and Experience: * Proficiency in the Microsoft Office suite, iManage and other firm applications. * Available to work overtime, as required. * Available to travel, as needed. * 2+ years' experience with legal software systems and successful participation and coordinating training projects in a business setting. * Prior instructional design and curriculum development experience delivering technology-related material. * Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments. * Understanding of techniques used to facilitate adult learning. * Prior in-person and virtual classroom experience teaching technology-related material. Senior Technology Learning & Adoption Training Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Solutions Architect - London - £100k 3 days per week in office Legal experience required Following a restructure, my prestigious legal client requires an experienced Solutions Architect to ensure that the firm is making best use of technology in order to support their growth and project pipeline. The client moved to Azure at Back End of last year and require the Solutions Architect to look at systems and areas to improve, keep secure and identify gaps for continuous improvement. Legal experience is required as well as knowledge of legal apps (IntApp, Elite 3e etc) as there is API and Integration work around these apps. Technology Stack: Azure/Azure DevOps/Azure Functions Terraform PowerShell Intune Microsoft 365/Teams Sharepoint Network REST API SQL Power BI Power Automate Solutions Architect - London - £100k 3 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business