People Source Consulting Ltd

Field Service Technician - Managed Print Services  Location: Birmingham Field-based | Full-time | Competitive Salary + Benefits Are you a skilled technician with a passion for problem-solving and providing excellent service? Join our dedicated Technical Services team awhere you'll play a key role in supporting, maintaining, and repairing managed print equipment across our diverse client base. As a Field Service Technician , you'll be responsible for maintaining and repairing managed print devices to manufacturer our internal standards. You'll deliver high-quality technical support directly on client sites, ensuring uptime, performance, and client satisfaction - all while working safely and efficiently within agreed service levels. Key Responsibilities Respond to field service calls at client premises promptly and effectively. Diagnose and repair faults on-site with minimal disruption to clients. Keep accurate service records using PDA tools and communicate with call control regularly. Maintain a well-stocked and organised spare parts kit (vehicle or on-site). Regularly sync your laptop with our SharePoint cloud system. Attend training sessions (including online modules) to stay up to date with latest products and technologies. Liaise with colleagues across departments to ensure smooth service delivery. Report recurring technical issues and client concerns via our escalation channels. Adhere strictly to client health & safety procedures and site processes. Skills & Experience Required Proven experience maintaining and repairing monochrome and colour MFPs (low, mid, high volume). Confident with network connectivity and basic printer setup (eg, installing print drivers, simple network connections). Strong fault-finding and diagnostic skills. Full UK Driving Licence - essential . Must be eligible to obtain Government and/or Police Security clearance - no exceptions . Excellent communication and interpersonal skills. Able to work independently, under pressure, and to tight deadlines. 'Can Do' attitude with a strong customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Reverse Line/Warranty Operative We're searching for a dedicated Reverse Line/Warranty Operative to join our client's logistics team. This vital role is all about ensuring customers' warranty claims are processed accurately and on time, meeting all Service Level Agreements (SLAs) with various vendors. What You'll Be Doing: Your primary focus will be on the logistics and administration of warranty claims, requiring high levels of accuracy and strong administration skills. Key responsibilities include: Processing components and devices using key systems like SAP, ServiceNow, and ITSM . Checking and claiming warranties from vendor web portals (eg, raising RMAs), ensuring awareness of financial implications and timeframes. Tracking and maintaining accuracy of serial numbers and assets throughout the warehouse process. Managing SLAs and resolving all queries within the agreed-upon timeframe. Working with third-party suppliers and courier partners to process and despatch warranty parts. Maintaining database tools and using Excel for vendor reporting. What We're Looking For: To be successful in this role, you'll need a strong work ethic and the ability to focus on detail in a fast-paced environment. Must-Haves: Strong attention to detail and excellent numerical/analytical skills. Proven ability to work as part of a team and communicate effectively. Excellent timekeeping and ability to work under pressure to achieve targets (PPTs). Experience in warehouse practices . Highly Desirable: Previous experience in administration . Familiarity with Warehouse Management Systems , particularly SAP . Experience using web portals for warranty checks and claims. Good Excel skills. The Details: Job Title: Reverse Line/Warranty Operative Hours: Monday - Friday, 07:00 - 15:00 (37.5 hours per week) Contract: Full-time, rolling contract Salary: £16.92/hr People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Technical Operative 1 Role: Technical Operative 1 (Configuration Department) Location: Hatfield Pay rate: £16.50/hr Contract: 3-Month Rolling Contract Security Clearance: SC Cleared (essential) Initial Training: 8am - 4pm, Monday to Friday (followed by various shift patterns) We are looking for a proactive and reliable individual to provide effective and efficient support to our client's growing team. You will primarily provide basic to intermediate-level IT configuration services, including software installations and systems building, while also handling crucial data management tasks. Key Responsibilities: IT Configuration: Performing software installations and configuration within existing IT infrastructures or pre-designed projects. Systems Building: Building various systems using detailed scripts (full training provided). Data Entry: Manual data input onto spreadsheets (expected to be 25-50% of the role), requiring exceptional accuracy and attention to detail . Logistics: Boxing/unboxing IT equipment and consolidating consignments for distribution. Effective Reporting: Maintaining strong and effective communication to report progress to Supervisors/Team Leaders and various stakeholders. Work Management: Managing your workload efficiently and working towards driven targets and SLAs. Essential Requirements: SC Cleared status is mandatory. Proven IT background and familiarity with IT componentry (eg, hardware and current Microsoft desktop Operating Systems). Demonstrable experience with data input and excellent attention to detail . Strong written and verbal communication skills . Ability to work to driven targets/SLAs and effective time management skills . Proactive attitude and a strong team-player mindset. Flexibility to react to demand on short notice. Perks of the Role: Excellent mentored role with high-class training from a global IT service provider. Opportunity to develop and grow your career within the IT industry. A "family feel" work environment where people matter. Convenient on-site perks including free parking and a subsidised canteen . People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Now Hiring: DEX Lead - EUC & Digital Experience Location: London | Hybrid (2-3 days on-site)  Full-Time | Permanent | Competitive Salary + Bonus + Benefits Lead the Digital Workplace of the Future We're a leading financial services firm based in London, investing heavily in digital transformation to redefine the employee and client technology experience. As part of this journey, we're seeking an experienced DEX Lead - EUC & Digital Experience to own the vision, strategy, and execution of our end-user computing (EUC) environment and enterprise digital platforms. This is a strategic leadership role at the heart of our technology organisation - ideal for someone with a passion for workplace innovation, service excellence, and delivering secure, seamless digital experiences across a regulated enterprise. About the Role As the DEX Lead - EUC & Digital Experience , you will be accountable for shaping the digital workplace experience for thousands of users across the organisation. From device strategy and virtual desktops to collaboration tools and service desk transformation, you'll lead a team driving the delivery and continuous improvement of the platforms and tools our employees rely on every day. Key Responsibilities Own the strategy and delivery of end-user computing (EUC) services including desktop, mobile, VDI, collaboration tools (M365), and endpoint security. Define and execute the Digital Experience (DEX) roadmap with a focus on performance, usability, and end-user satisfaction. Drive automation, self-service, and proactive monitoring initiatives to improve the digital workplace experience. Act as a senior stakeholder in service management, support transformation, and digital onboarding. Ensure compliance with financial industry standards around security, data protection, and access control. Partner with internal business units, infrastructure, cyber security, and third-party vendors to deliver an integrated technology experience. Leverage analytics and telemetry tools (eg, Nexthink, Lakeside, Microsoft Insights) to measure and optimise digital experience across the enterprise. What We're Looking For 7-10+ years of experience in End-User Computing or Digital Workplace leadership, ideally within financial services or another regulated industry. Proven ability to lead large-scale workplace technology initiatives across global environments. Deep understanding of M365 ecosystem, Windows OS management, VDI, device life cycle management, and enterprise mobility. Experience with digital experience monitoring (DEX) platforms and user satisfaction measurement. Strong stakeholder engagement, vendor management, and team leadership skills. A passion for employee experience and a user-first mindset in technology delivery. Why Join Us? Drive the transformation of workplace technology in a high-impact leadership role. Join a collaborative, forward-thinking technology team within a top-tier financial institution. Shape the way thousands of users work, connect, and deliver value every day. Excellent compensation package with bonus, pension, private healthcare, and flexible hybrid working. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

DevOps Engineer - Defence & National Security Location: Manchester city centre (Hybrid) + North West client sites Salary: £60,000 - £90,000 per annum Security: SC required to start, must be willing to obtain DV Are you a DevOps engineer looking for work that makes a real difference? We're expanding a specialist team in Manchester and are looking for DevOps professionals from all technical backgrounds who want to apply their skills to impactful projects in Defence and National Security. You'll play a key role in building and running secure, scalable platforms that support mission-critical services. We welcome engineers with different tech stack experience - what matters most is your passion for automation, reliability, and problem solving in a collaborative environment. What you'll do Design and implement CI/CD pipelines and automated deployments. Build and manage cloud-native and containerised environments. Apply Infrastructure-as-Code, monitoring and Site Reliability Engineering principles to ensure resilience and performance. Collaborate with developers, testers, and client stakeholders to deliver end-to-end solutions. Share knowledge, contribute to a learning culture, and help shape the direction of a growing practice. What we're looking for Hands-on experience in DevOps engineering, regardless of stack (eg AWS, Azure, GCP, Kubernetes, Docker, Jenkins, GitLab CI/CD). Strong understanding of automation and modern software delivery practices. Experience working in Agile teams. Curiosity, adaptability and eligibility for UK National Security vetting at DV level. Why this role? Work only on high-impact, mission-critical Defence projects. Join at the ground floor of a growing team, with real scope for influence and progression. Hybrid flexibility in a modern city-centre location. If you want to grow your DevOps career while contributing to work of real national importance, we'd love to hear from you People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Senior Consultant - Data Science & Machine Learning Location: Manchester city centre (Hybrid, 2-3 days on site) + North West client sites Salary: £60,000 - £90,000 per annum Security: SC required to start, must be willing to obtain DV Are you an experienced Data Scientist or Machine Learning Consultant who wants to apply their skills to projects that really matter? We're growing a specialist team in Manchester and are looking for people who want to shape the future of AI in Defence and National Security. You'll use your expertise to tackle mission-critical problems - applying advanced data science and machine learning to real-world challenges in text, audio, image and video. From building models and leading implementations through to mentoring colleagues and influencing new propositions, you'll play a key role in both delivery and practice growth. What we're looking for Hands-on experience in data science or ML, ideally in Defence, Security, public sector or academia. Strong technical grounding in ML methods (Transformers, CNNs, Generative AI, etc.) with proficiency in Python and libraries such as TensorFlow, PyTorch or scikit-learn. Familiarity with cloud-based toolkits (AWS, Azure, GCP). Strong communication skills - able to explain complex findings clearly to technical and non-technical stakeholders. Collaborative, curious and eligible for DV clearance. Why this role? Work only on high-value, impactful Defence projects. Join at the ground floor of a growing team, with opportunities to lead and shape its direction. Enjoy progression, variety and hybrid flexibility in a modern city-centre location. If you're passionate about advancing AI and want your work to make a real difference, we'd love to hear from you. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.