People Source Consulting Ltd

Our client the largest IT solutions provider in the world are seeking to recruit a MS Defender Engineer and you will bring the below skill set: Your specific responsibilities will include: FLUENT IN ITALIAN AND ENGLISH 100% ESSENTIAL Execute, manage and lead a set of Microsoft Defender customers and partners through the Onboarding technical process. Maintain strong working knowledge of the Service, take ownership for Service improvement. Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs. Share knowledge with others through solution documents, contribute to social media, engage in technical communities. Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided. Drive development by delivering training and mentoring. Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback. Successful Candidate Competencies: Excellent customer service/relationship skills. Ability to create, reinforce, motivate and guide customers and partners Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs Superior, proven problem-solving ability ranging from conceptualization to implementation as well as strong troubleshooting skills Strong communication, mentoring and training delivery skills are required. Ability to provide clear, concise feedback Proven ability to drive technical improvements: Ability to think "out of the box" and innovate Cross site collaboration skills - exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities Ability to enhance the technical expertise of peers via the development of product training and team content development/delivery. Ability to apply technology to improve existing products and systems at customer level as well as internally Ability to provide guidance to expedite resolution and increase customer satisfaction. Ability to actively participate in team support and development by proposing and implementing solutions Dealing very effectively with ambiguity. Applicants must be comfortable with ambiguity while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity Qualifications Recommended: The ideal candidate will have a two-year degree or the equivalent in work experience and preferably 3 years' Customer Support and/or security experience. The successful candidate will have the ability to communicate effectively with corporate customers, possess an understanding of the Onboarding process and demonstrate a vision for the future of Microsoft Defender solution. Candidate should also have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations. Minimum Experience: A minimum of 1 year of hands-on experience deploying, configuring and administering security solutions, ideally MDE/MDO/MCAS/MDI/M365 Defender in large organizations of more than 1,000 managed devices/users, covering the following areas MDE - Microsoft Defender for Endpoints. Enable the Microsoft Defender MDE service by deploying an ATP agent profile using an onboard endpoint. Set Microsoft Defender MDE configuration profiles (including endpoint protection and device restriction). Set Security Center settings to personalize how Microsoft Defender MDE addresses the customer needs. Simulations and tutorials (like practice scenarios, fake malware, and automated investigations). Reporting and threat analytics. MDO - Microsoft Defender for Office (P1 and P2 configurations) Safe Links. Safe Attachments. Anti-phishing policies. Configuring automation, investigation, and response. Using Attack Simulator. Reporting and threat analytics. MCAS - Microsoft Cloud App Security Configuring the portal Setting up cloud discovery to provide shadow IT using: Microsoft Defender for Endpoints, Zscaler. Iboss Creating app tags and categories. Understanding incident correlation in the Microsoft 365 Defender portal. MDI - Microsoft Defender for Identity Connecting Defender for Identity to Active Directory. Running the sizing tool for resource capacity planning. Running the auditing tool to assess the compatibility of your domain controllers with the sensor. Deploying the sensor to capture and parse network traffic and Windows events directly from your domain controllers, Integrating Defender for Identity with Microsoft Cloud App Security (Cloud App Security) People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Job Title: Field Engineer Location: Livingston and surrounding areas sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change) projects to customer specifications. Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites. Manage part movements (RMA generation and returns) efficiently. Meet or exceed defined KPIs and SLA targets. Ensure compliance with site-specific Fire, Security, and Health & Safety regulations. Accurately log all incidents and resolutions using the appropriate ITSM tools. Stay up to date with new technologies and maintain relevant certifications. Participate in 24/7 on-call rota (where applicable) and perform overtime when required. Mentor junior engineers and contribute to team development. Maintain company assets and ensure technical documentation is current. Adhere to all company and customer policies and procedures. Skills & Experience: Professional, presentable, and customer-oriented. Full UK driving licence (essential for site travel). Strong interpersonal and communication skills. Ability to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Now Hiring: DEX Lead - EUC & Digital Experience Location: London | Hybrid (2-3 days on-site)  Full-Time | Permanent | Competitive Salary + Bonus + Benefits Lead the Digital Workplace of the Future We're a leading financial services firm based in London, investing heavily in digital transformation to redefine the employee and client technology experience. As part of this journey, we're seeking an experienced DEX Lead - EUC & Digital Experience to own the vision, strategy, and execution of our end-user computing (EUC) environment and enterprise digital platforms. This is a strategic leadership role at the heart of our technology organisation - ideal for someone with a passion for workplace innovation, service excellence, and delivering secure, seamless digital experiences across a regulated enterprise. About the Role As the DEX Lead - EUC & Digital Experience , you will be accountable for shaping the digital workplace experience for thousands of users across the organisation. From device strategy and virtual desktops to collaboration tools and service desk transformation, you'll lead a team driving the delivery and continuous improvement of the platforms and tools our employees rely on every day. Key Responsibilities Own the strategy and delivery of end-user computing (EUC) services including desktop, mobile, VDI, collaboration tools (M365), and endpoint security. Define and execute the Digital Experience (DEX) roadmap with a focus on performance, usability, and end-user satisfaction. Drive automation, self-service, and proactive monitoring initiatives to improve the digital workplace experience. Act as a senior stakeholder in service management, support transformation, and digital onboarding. Ensure compliance with financial industry standards around security, data protection, and access control. Partner with internal business units, infrastructure, cyber security, and third-party vendors to deliver an integrated technology experience. Leverage analytics and telemetry tools (eg, Nexthink, Lakeside, Microsoft Insights) to measure and optimise digital experience across the enterprise. What We're Looking For 7-10+ years of experience in End-User Computing or Digital Workplace leadership, ideally within financial services or another regulated industry. Proven ability to lead large-scale workplace technology initiatives across global environments. Deep understanding of M365 ecosystem, Windows OS management, VDI, device life cycle management, and enterprise mobility. Experience with digital experience monitoring (DEX) platforms and user satisfaction measurement. Strong stakeholder engagement, vendor management, and team leadership skills. A passion for employee experience and a user-first mindset in technology delivery. Why Join Us? Drive the transformation of workplace technology in a high-impact leadership role. Join a collaborative, forward-thinking technology team within a top-tier financial institution. Shape the way thousands of users work, connect, and deliver value every day. Excellent compensation package with bonus, pension, private healthcare, and flexible hybrid working. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

DevOps Engineer - Defence & National Security Location: Manchester city centre (Hybrid) + North West client sites Salary: £60,000 - £90,000 per annum Security: SC required to start, must be willing to obtain DV Are you a DevOps engineer looking for work that makes a real difference? We're expanding a specialist team in Manchester and are looking for DevOps professionals from all technical backgrounds who want to apply their skills to impactful projects in Defence and National Security. You'll play a key role in building and running secure, scalable platforms that support mission-critical services. We welcome engineers with different tech stack experience - what matters most is your passion for automation, reliability, and problem solving in a collaborative environment. What you'll do Design and implement CI/CD pipelines and automated deployments. Build and manage cloud-native and containerised environments. Apply Infrastructure-as-Code, monitoring and Site Reliability Engineering principles to ensure resilience and performance. Collaborate with developers, testers, and client stakeholders to deliver end-to-end solutions. Share knowledge, contribute to a learning culture, and help shape the direction of a growing practice. What we're looking for Hands-on experience in DevOps engineering, regardless of stack (eg AWS, Azure, GCP, Kubernetes, Docker, Jenkins, GitLab CI/CD). Strong understanding of automation and modern software delivery practices. Experience working in Agile teams. Curiosity, adaptability and eligibility for UK National Security vetting at DV level. Why this role? Work only on high-impact, mission-critical Defence projects. Join at the ground floor of a growing team, with real scope for influence and progression. Hybrid flexibility in a modern city-centre location. If you want to grow your DevOps career while contributing to work of real national importance, we'd love to hear from you People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Senior Consultant - Data Science & Machine Learning Location: Manchester city centre (Hybrid, 2-3 days on site) + North West client sites Salary: £60,000 - £90,000 per annum Security: SC required to start, must be willing to obtain DV Are you an experienced Data Scientist or Machine Learning Consultant who wants to apply their skills to projects that really matter? We're growing a specialist team in Manchester and are looking for people who want to shape the future of AI in Defence and National Security. You'll use your expertise to tackle mission-critical problems - applying advanced data science and machine learning to real-world challenges in text, audio, image and video. From building models and leading implementations through to mentoring colleagues and influencing new propositions, you'll play a key role in both delivery and practice growth. What we're looking for Hands-on experience in data science or ML, ideally in Defence, Security, public sector or academia. Strong technical grounding in ML methods (Transformers, CNNs, Generative AI, etc.) with proficiency in Python and libraries such as TensorFlow, PyTorch or scikit-learn. Familiarity with cloud-based toolkits (AWS, Azure, GCP). Strong communication skills - able to explain complex findings clearly to technical and non-technical stakeholders. Collaborative, curious and eligible for DV clearance. Why this role? Work only on high-value, impactful Defence projects. Join at the ground floor of a growing team, with opportunities to lead and shape its direction. Enjoy progression, variety and hybrid flexibility in a modern city-centre location. If you're passionate about advancing AI and want your work to make a real difference, we'd love to hear from you. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.