Pertemps Aylesbury Commercial

- Customer Services Assistant - Bereavement Services Contract - Temporary (3 months) Pay Rate - £14.49 per hour Hours - Full time - Monday to Friday, 9:00am to 5:00pm with occasional Saturdays Start Date - Immediate Location - Chilterns Crematorium, Whielden Lane, Amersham HP7 0ND Are you passionate about delivering outstanding customer service? We're looking for a calm, organised and compassionate individual to join the Bereavement Services team at Buckinghamshire Council. In this varied role, you'll coordinate chapel services, welcome and support visitors, manage service technology, and help ensure every funeral service is delivered with dignity, professionalism and care. If you've worked in customer service, hospitality, events, healthcare or a public-facing role, we'd love to hear from you. Full training will be provided. About the role As a Chapel Attendant, you'll play a key role in ensuring cremation services run smoothly at the Chilterns crematorium. Working as part of a supportive team, you'll prepare the chapel for services, welcome funeral directors and mourners, operate chapel media systems and provide discreet assistance throughout each service. Your responsibilities will include: Preparing the chapel before each service, ensuring it is clean, welcoming and ready for families. Operating the chapel media system, including music, visual tributes and webcasts. Greeting funeral directors, celebrants and mourners with empathy, professionalism and respect. Checking documentation and the identity of the deceased before services. Remaining in attendance during services to provide support and maintain a safe environment. Preparing the chapel between services and maintaining floral tribute areas. Assisting with the scattering of ashes in the Garden of Remembrance, sometimes in the presence of families. Supporting remembrance events, open days and other activities. Carrying out routine checks and helping maintain high standards across both crematorium sites. About you We're looking for someone who is compassionate, dependable and able to work calmly in an emotionally sensitive environment. You'll ideally have: Excellent customer service skills and experience dealing with members of the public. The ability to communicate sensitively with people who may be grieving. Good organisational and time management skills. Confidence using computers or the willingness to learn new systems. The ability to work independently, use your initiative and remain organised under pressure. Good literacy and numeracy skills. GCSEs (or equivalent) including English and Maths, or relevant experience. Experience working in a customer-facing role is essential, particularly where you've handled sensitive conversations or supported people during difficult situations. Why work with us and Buckinghamshire Council? As a flexible employee of Pertemps, one of the UK's largest independent recruitment agencies, you'll benefit from professional support and a trusted partnership approach. Joining Buckinghamshire Council means becoming part of an organisation that values being Proud, Ambitious, Collaborative, and Trustworthy. You can expect: A supportive and inclusive culture Opportunities to contribute meaningfully to your community Access to health and wellbeing initiatives Career development and training opportunities A welcoming team environment with regular social and charity events Ready to apply? Submit your application online today - we're reviewing applications as they come in, so don't delay. For further details, contact Pertemps Aylesbury and ask for the Buckinghamshire Council team. We may close this vacancy early if sufficient applications are received.

Interpreters Required - All Languages Pertemps is looking to expand its pool of professional interpreters to support Buckinghamshire Council. We are recruiting interpreters for all languages to provide both face-to-face and virtual interpreting services across Buckinghamshire. As the majority of our assignments are based within Buckinghamshire, we particularly welcome applications from interpreters who live locally or within easy travelling distance. What we offer Competitive pay from £20 per hour Mileage paid at the current HMRC approved rate for eligible face-to-face assignments Additional travel payments may be available for longer journeys Flexible work based around your availability Opportunities for regular assignments supporting Buckinghamshire Council services About you To be considered, you will: Hold a DPSI (Diploma in Public Service Interpreting) or an equivalent recognised interpreting qualification, or be able to demonstrate experience providing interpreting services in a professional setting Have excellent communication and interpersonal skills Be reliable, professional and committed to maintaining high standards of confidentiality and accuracy Have the right to work in the UK (please note that we are unable to offer visa sponsorship) Compliance Successful applicants will be required to complete our online registration and compliance process before being offered assignments. An Enhanced DBS check is required for this role. If you do not already hold a valid Enhanced DBS certificate that meets our requirements, we can arrange one as part of the registration process. Once your registration is complete, you may be considered for interpreting assignments immediately, subject to demand for your language(s). How to apply Please send your CV to or apply online. Applications will be reviewed over the next few weeks We welcome applications from interpreters of all languages and look forward to hearing from you.