QBE Insurance Group
Primary Details Time Type: Full timeWorker Type: Employee Claims Manager - Marine, Energy & Political Risk Role Highlights London based role with hybrid working Play a pivotal role in leading process improvements, cultivate strong stakeholder connections, and harness data insights to drive performance and reveal key trends The Opportunity We're excited to offer an opportunity for a Claims Manager to join our Marine and Energy Claims team, leading with purpose and driving positive impact. In this role, you'll provide strategic direction across the claims function, championing customer experience while delivering operational excellence. You'll lead and develop a high-performing, collaborative team, oversee complex claims, and influence business strategies to achieve outstanding outcomes for both customers and the organisation. With a focus on innovation, compliance, and continuous improvement, you'll play a key role in shaping processes, strengthening stakeholder relationships, and using data-driven insights to enhance performance and identify trends. With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive and inclusive environment. We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact! About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact - at work and in the of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role: Develop and implement outcome measures and performance targets for claims. Translate strategic plans into clear operational objectives for the business unit. Champion a strong compliance culture across all processes. Monitor industry trends and recommend strategies to address emerging issues. Build and maintain strong client relationships to deliver exceptional customer service. Analyse claims metrics to ensure targets are met and drive continuous improvement. Ensure legitimate claims are processed and paid in line with policy conditions. Lead and engage claims leaders in developing and delivering business strategies. Provide technical guidance, leadership, and coaching to claims professionals. Manage team performance and approved budgets within the business area.Having the right to work in the UK is a requirement for this role.QBE may consider sponsorship at its discretion. About You Significant experience in marine and/or energy and/or political risk claims, with a deep understanding of complex claims handling. Proven track record of leading an insurance claims function, driving strategic objectives and operational excellence. Experience managing and developing teams, fostering collaboration and high performance. Demonstrated ability to take on increasing levels of responsibility, showing adaptability and growth in previous roles. Strong stakeholder management and relationship-building skills, with a focus on delivering exceptional customer outcomes. Expertise in compliance and regulatory requirements, ensuring adherence across all claims processes. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with theoptionto buy up to 2additionaldays. Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click How to Apply If you're looking for a career that combines your expertise and your empathy, clickApply today. Your career. At the heart of it. Skills: Coaching for success, Communication, Cost Management, Critical Thinking, Decision Making, Influencing, Insurance Claims Management, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Risk Management, Stakeholder Management, Strategic Agility, Strategic LeadershipHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full timeWorker Type: Employee Claims Manager - Marine, Energy & Political Risk Role Highlights London based role with hybrid working Play a pivotal role in leading process improvements, cultivate strong stakeholder connections, and harness data insights to drive performance and reveal key trends The Opportunity We're excited to offer an opportunity for a Claims Manager to join our Marine and Energy Claims team, leading with purpose and driving positive impact. In this role, you'll provide strategic direction across the claims function, championing customer experience while delivering operational excellence. You'll lead and develop a high-performing, collaborative team, oversee complex claims, and influence business strategies to achieve outstanding outcomes for both customers and the organisation. With a focus on innovation, compliance, and continuous improvement, you'll play a key role in shaping processes, strengthening stakeholder relationships, and using data-driven insights to enhance performance and identify trends. With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive and inclusive environment. We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact! About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact - at work and in the of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role: Develop and implement outcome measures and performance targets for claims. Translate strategic plans into clear operational objectives for the business unit. Champion a strong compliance culture across all processes. Monitor industry trends and recommend strategies to address emerging issues. Build and maintain strong client relationships to deliver exceptional customer service. Analyse claims metrics to ensure targets are met and drive continuous improvement. Ensure legitimate claims are processed and paid in line with policy conditions. Lead and engage claims leaders in developing and delivering business strategies. Provide technical guidance, leadership, and coaching to claims professionals. Manage team performance and approved budgets within the business area.Having the right to work in the UK is a requirement for this role.QBE may consider sponsorship at its discretion. About You Significant experience in marine and/or energy and/or political risk claims, with a deep understanding of complex claims handling. Proven track record of leading an insurance claims function, driving strategic objectives and operational excellence. Experience managing and developing teams, fostering collaboration and high performance. Demonstrated ability to take on increasing levels of responsibility, showing adaptability and growth in previous roles. Strong stakeholder management and relationship-building skills, with a focus on delivering exceptional customer outcomes. Expertise in compliance and regulatory requirements, ensuring adherence across all claims processes. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you! 30 days holiday a year with theoptionto buy up to 2additionaldays. Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.To learn more about benefits of working with us, click Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeTo learn more about our achievements, click How to Apply If you're looking for a career that combines your expertise and your empathy, clickApply today. Your career. At the heart of it. Skills: Coaching for success, Communication, Cost Management, Critical Thinking, Decision Making, Influencing, Insurance Claims Management, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Risk Management, Stakeholder Management, Strategic Agility, Strategic LeadershipHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Insurance Group
Primary Details Time Type: Full timeWorker Type: Employee Data Science Lead - Pricing (Automotive Protection) London Permanent (Hybrid) About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact - at work and in the of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Having the right to work in the UK is a requirement for this role.QBE may consider sponsorship at its discretion. The opportunity We're seeking a Data Science Lead to join our established and growing Pricing & Analytics team for Automotive Protection's global business, helping to strengthen our pricing and predictive modelling capabilities. This is an exciting opportunity for an individual looking to start or continue their career within the insurance industry, and who want to join a team of experienced and supportive colleagues. This role will be based in our London office. Your new role In this role, you will apply data science and modelling techniques to solve real-world business challenges and support data-driven decision-making. Partnering with the Global Head of Performance and Senior Analyst Manager, you'll be responsible for transitioning our pricing models to python and developing our machine learning capability.If you're passionate about turning data into actionable strategies and thrive in a collaborative, energetic environment, we want you on our team!Main responsibilities: Act as the technical lead for transitioning our GLM pricing models to Python and developing our machine learning capability Work closely with the Senior Analyst Manager to shape Automotive Protection's data science strategy, identify high value opportunities, and deliver analytical solutions that directly influence global decision-making Develop and implement analytical models that support pricing, identify fraud, improve retention and renewals, and drive profitable growth Collaborate with analyst team to build, monitor, and refresh predictive models as needed Design and enhance analytics that generate actionable insights and support business decisions Ensure all models meet regulatory standards, follow best-practice governance, and are well documented Present findings clearly and confidently to diverse audiences, ensuring insights are understood and actionable Collaborate across functions, including with clients, senior stakeholders, and wider business teamsThis role is ideal for someone who enjoys solving real-world problems with data, takes ownership of their work, and is passionate about making analytics part of everyday business decisions. About You You're a hands-on data scientist who enjoys solving real problems with data. You're confident using Python, comfortable working with large and complex datasets, and able to explain your work clearly to people from a wide range of backgrounds. You work well with others, think creatively, and enjoy helping bring new ideas to life.Skills you'll need: Strong proficiency in Python for data analysis, modelling, and solution development Familiarity with working in a Linux environment Strong understanding of machine learning and data science principles, including MLOps practices and Databricks Good experience with MS SQL Server Management Studio, MS Office, Power BI, and Excel, with the ability to transform data into impactful insights A background in data management or analytics within financial services, ideally in general insurance A track record of developing models that deliver real and lasting business improvements Experience working with large structured and unstructured datasets Ability to define business requirements, solve complex problems, and deliver tailored analytical solutions Excellent communication skills, with the ability to explain technical concepts clearly to non-technical colleagues and stakeholders A collaborative, open approach to working with others and building strong relationships Experience working in fast-paced environments and managing projects using agile methodologies Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.To find out more visit our Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Winner of Excellence in Diversity, Equity & Inclusion Award 2025 at the Insurance Business Australia Awards for our program Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeYou can view all our awards Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Communication, Critical Thinking, Data Science, Data Visualization, Innovation, Intentional collaboration, Machine Learning (ML), Managing performance, Mentorship, Prioritization, Research Analysis, Risk Management, Scrum (Agile), Stakeholder Management, Thought LeadershipHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full timeWorker Type: Employee Data Science Lead - Pricing (Automotive Protection) London Permanent (Hybrid) About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact - at work and in the of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Having the right to work in the UK is a requirement for this role.QBE may consider sponsorship at its discretion. The opportunity We're seeking a Data Science Lead to join our established and growing Pricing & Analytics team for Automotive Protection's global business, helping to strengthen our pricing and predictive modelling capabilities. This is an exciting opportunity for an individual looking to start or continue their career within the insurance industry, and who want to join a team of experienced and supportive colleagues. This role will be based in our London office. Your new role In this role, you will apply data science and modelling techniques to solve real-world business challenges and support data-driven decision-making. Partnering with the Global Head of Performance and Senior Analyst Manager, you'll be responsible for transitioning our pricing models to python and developing our machine learning capability.If you're passionate about turning data into actionable strategies and thrive in a collaborative, energetic environment, we want you on our team!Main responsibilities: Act as the technical lead for transitioning our GLM pricing models to Python and developing our machine learning capability Work closely with the Senior Analyst Manager to shape Automotive Protection's data science strategy, identify high value opportunities, and deliver analytical solutions that directly influence global decision-making Develop and implement analytical models that support pricing, identify fraud, improve retention and renewals, and drive profitable growth Collaborate with analyst team to build, monitor, and refresh predictive models as needed Design and enhance analytics that generate actionable insights and support business decisions Ensure all models meet regulatory standards, follow best-practice governance, and are well documented Present findings clearly and confidently to diverse audiences, ensuring insights are understood and actionable Collaborate across functions, including with clients, senior stakeholders, and wider business teamsThis role is ideal for someone who enjoys solving real-world problems with data, takes ownership of their work, and is passionate about making analytics part of everyday business decisions. About You You're a hands-on data scientist who enjoys solving real problems with data. You're confident using Python, comfortable working with large and complex datasets, and able to explain your work clearly to people from a wide range of backgrounds. You work well with others, think creatively, and enjoy helping bring new ideas to life.Skills you'll need: Strong proficiency in Python for data analysis, modelling, and solution development Familiarity with working in a Linux environment Strong understanding of machine learning and data science principles, including MLOps practices and Databricks Good experience with MS SQL Server Management Studio, MS Office, Power BI, and Excel, with the ability to transform data into impactful insights A background in data management or analytics within financial services, ideally in general insurance A track record of developing models that deliver real and lasting business improvements Experience working with large structured and unstructured datasets Ability to define business requirements, solve complex problems, and deliver tailored analytical solutions Excellent communication skills, with the ability to explain technical concepts clearly to non-technical colleagues and stakeholders A collaborative, open approach to working with others and building strong relationships Experience working in fast-paced environments and managing projects using agile methodologies Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance - we fund fully comprehensive private medical cover for you and all the family. Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.To find out more visit our Awards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: Winner of Excellence in Diversity, Equity & Inclusion Award 2025 at the Insurance Business Australia Awards for our program Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star EmployeeYou can view all our awards Apply now and let's make it happen! If you're looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Communication, Critical Thinking, Data Science, Data Visualization, Innovation, Intentional collaboration, Machine Learning (ML), Managing performance, Mentorship, Prioritization, Research Analysis, Risk Management, Scrum (Agile), Stakeholder Management, Thought LeadershipHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.