Syntax Consultancy

ServiceNow Architect Newbury (Hybrid) 12 Month Fixed-Term Contract £90k-100k (DOE) + Benefits ServiceNow Architect needed with strong Telecommunications Network Inventory (TNI) expertise. 12 Month Fixed-Term Contract based in Newbury (Hybrid). Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Start ASAP in March/April 2026. Working with a global IT Consultancy helping a Telecoms client modernize it s network operations, unify inventory systems + accelerate digital transformation with ServiceNow: Key skills, experience + tasks: ServiceNow Architect needed to define, design + implement a large-scale Telecommunications Network Inventory (TNI) solution on the ServiceNow platform. In-depth ServiceNow + TNI architecture expertise, including hands-on experience of Telecoms Inventory Models. Telecoms Network Inventory (TNI) expertise including: rack design, capacity, equipment modelling + fibre/circuit mapping/provisioning. Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies, logical circuits, racks, capacity + Telecoms topology. Working closely with Enterprise Architects, network engineers, business leaders + key stakeholders to build scalable, AI enabled + future ready telecom operations. Advantageous: ServiceNow AI features, Predictive Intelligence, Automation Engine, AIOps, AWS/Azure/GCP Cloud, Microservices, enterprise integration patterns, pre-sales, estimation + solution shaping for Telecom RFPs. ServiceNow Certifications preferred: Certified Technical Architect (CTA), Certified Implementation Specialist (CIS), Certified System Administrator (CSA), Certified Application Developer (CAD). Benefits: £90k-100k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.

ServiceNow Developer Newbury (Hybrid) 12 Month Fixed-Term Contract £90k-100k (DOE) + Benefits ServiceNow Developer needed with Telecoms domain experience including CMDB, ITOM, TSOM and TSM modules 12 Month Fixed-Term Contract based in Newbury (Hybrid). Start ASAP in March/April 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Newbury (Berkshire). Working with a global IT Consultancy helping a Telecoms client modernize its network operations, unify inventory systems + accelerate digital transformation with ServiceNow: Key skills, experience + tasks: ServiceNow Developer with deep hands-on experience on ServiceNow platform including: CMDB, ITOM, TSOM and TSM modules. Designing, developing + implementing scalable solutions on the ServiceNow platform. Strong hands-on ServiceNow development experience in Scripting, integrations + platform architecture. Building/customizing ServiceNow applications including: Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer, Workflows. Technical Skills: designing CMDB data models, ITOM/TSOM implementation, Telecom Service Management (TSM), integrating OSS/BSS systems, Glide/REST/SOAP APIs, JavaScript, Mid Server, Integration Hub, Agile/Scrum. Driving ServiceNow platform development, CMDB maturity, IT Operations automation + telecom service operations transformation. Telecoms industry experience strongly preferred. Benefits: to £90k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.

Java Full Stack Developer Permanent Manchester (Hybrid) £60,000- £70,000 + Benefits Java Full Stack Developer needed who are SC eligible (Lived worked UK 5 or more years) or ideally have active SC Security Clearance . Start ideally October 2025. Working on a hybrid remote basis from either Manchester. Working 5-7 days/month on-site with the option to work remotely for rest of the time. A chance to work with a leading global IT transformation business on a large-scale IT modernisation programmes for Government clients. Java Full Stack Developer experience with Java 8, Java 11, Spring Framework, Spring Boot JavaScript, Angular and NodeJS ideally. REST APIs Handson Micro services development experience. Practical Relational Database development experience (eg PostgreSQL) DevOps and CI/CD technologies with good understanding CI and DevOps technologies (Hands-on experience on Git, Jenkins, and Ansible preferred) Practical experience on AWS (ECS, EKS, API Gateway and Server less technologies Agile development methods (Scrum, BDD, TDD, Kanban). Desirable: Active SC Clearance is required for this role. Central Government/GOV.UK sector experience ideally Benefits include - Annual Bonus (to 5-10%) + Pension + 22 days holiday (plus BHs) + Healthcare + Death in Service + More.

IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Autumn 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence and own vehicle preferred.

NOC Team Lead (Network Service Operations Centre) 3 Month Rolling Contract Worcester (hybrid) £400/day (Outside IR35) Start Date: ASAP NOC Team Lead with strong technical expertise in Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP . Start ASAP in October/November 2025. 3-month initial contract in Worcester. Strong probability of renewals. Hybrid working - typically 4 day/week working in the office + 1 days/week working remotely (WFH). A chance to work with a global IT Consultancy for a Telecoms end client. Key skills, experience + tasks will include: Proven experience Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Proven experience in a NOC, Service Operations, or similar network management environment. Strong technical knowledge of IP Networking, FTTP, and fixed wireless access networks. Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams. Experience with monitoring platforms, ticketing systems and incident management tools. Certificates/Qualifications: Essential: experience working within an ISP or carrier environment NOC Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC procedures, playbooks and SLAs and ensure adherence to them.