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My client is a IT consultancy specialising in all things IT support, this role is within the Pharmaceuticals industry Based full time onsite in Slough £18.87ph inside ir35 via umbrella 3 months + What You'll Do Working as part of a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. Some of the daily activities are: End users support Windows 10 and Microsoft O365 troubleshooting. Resolution of software and hardware issues (laptop, desktop, printers) Installation and configuration of laptops Software issues for inhouse applications Handling of tickets in the IT ticketing tool Quick analysis and incident management, close collaboration with expert team Preparing new hardware Building laptops and PC's with SCCM Basic meeting support knowledge (Teams and AV Support) Physical installation of cabling, monitors, dockings, PC's, printers, . Basic Network knowledge (Patching.) Able to present training material both in person and on teams (All material and training to be provided by UCB) What You'll Need The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills. ITIL minded Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP ) Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information (ticketing tool, SLA,.) Previous experience working in a corporate IT environment is an asset Excellent customer facing and communication skills; adaptable and welcoming of change and communicating change to customers Kiosk Bar: welcoming users, troubleshooting and providing solutions. Excellent time management and organizational skills Stress Resistant, Team spirit and customer minded Willing to take initiative and be hands-on Very good communication skills, both verbal and written in Local Language and good command of English

My client are an IT consultancy specialising in all things IT support Start Date: ASAP End Date: 28/11/2025 Pay Grade/Rate PAY - £18.87 Location: 12 Endeavour Square Stratford: E20 1HZ Job Description Support with office move project To support a team decommissioning and redeploying IT equipment in a London office. Do not need to be NCA Enhanced but should be SC Cleared - will be chaperoned on site

My client are an IT consultancy specialising in all things IT support. Start Date: 20/10/25 End Date: 2030/04/26 Pay Grade/Rate PAY- £17.98 Location: Blackfriars London Job Description Our Ring Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers a number of different customer accounts including government and banking customers so you will be required to gain clearances for a number of different customers including Government SC. An apprentice on the Ring Fenced Team should have the ability to quickly learn and support the following: Basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo Mac OS, desktop and Mac Book MS Office products - Office 365 and Teams Apple, Android and other mobile devices Navigate around the OS, to find and recreate desktop shortcuts Moves and changes and set up workstations Excellent customer skills This role requires an active SC Clearance