Forward Trust

16 job(s) at Forward Trust

Forward Trust Southend-on-sea, Essex
Apr 28, 2026
Full time
Criminal Justice Worker Location: Southend on Sea Salary : £24,960 - £26,000 Vacancy Type: Permanent Closing date: 18th May 2026 Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust please click apply to be redirected to our website to complete your application.
Forward Trust
Apr 28, 2026
Full time
Learning and Development Facilitator - Part Time Location: Vauxhall Salary : £22,568 per annum Vacancy Type: Permanent Closing date: 26th May 2026 Help shape confident practice through powerful, purpose-led learning. We re looking for a L&D Training Facilitator to join our team in Vauxhall, working part-time (28 hours per week). This is a hands-on facilitation role where you ll deliver engaging, inclusive and consistent learning across the organisation helping staff build the therapeutic knowledge and practical skills they need to support clients effectively. Working closely with the L&D Manager, you ll deliver training across virtual, hybrid and face-to-face formats, ensuring learning is accessible, well-timed, and aligned with operational needs. Your work will span everything from mandatory and compliance training to induction, EDI, leadership and management development, as well as specialist modules covering recovery, trauma-informed practice, justice, housing, clinical and employment services. What you ll be doing Deliver engaging training across a range of audiences and formats Facilitate core programmes including induction, compliance, EDI, leadership & behavioural skills Deliver therapeutic and recovery-focused learning (e.g. trauma-informed care, motivational approaches, psychosocial support) Adapt content into practical, real-world learning staff can apply immediately Work across a cross-cover model to maintain seamless delivery across the team Collaborate with SMEs and L&D colleagues to keep content accurate, relevant and aligned Behind the scenes Prepare lesson plans, resources and learning materials with accessibility in mind Support scheduling, attendance, certificates and LMS updates alongside the admin team Collect learner feedback and contribute to evaluation and impact reporting Maintain compliance with safeguarding, GDPR, and organisational standards What we re looking for Experience delivering training in health, social care, justice, recovery or education settings Confident facilitation skills across both virtual and in-person environments Nice to have Understanding of addiction, trauma-informed or recovery-oriented practice Experience with blended learning or accredited programmes L&D qualification (or willingness to work towards one) This is a role where no two days are the same, perfect for someone who enjoys variety, collaboration, and making a real difference through learning that matters. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Hollesley, Suffolk
Apr 28, 2026
Contractor
Suffolk RECONNECT Trainee - 12 Month FTC Location: Suffolk Salary: £23,132.20 per annum Vacancy Type: 12 Months Fixed Term Contract Closing date: 26 May 2026 About The Role Want to start a meaningful career where every day helps change lives? We re looking for a Reconnect Trainee to join our RECONNECT Team, working across HMP Highpoint, HMP Hollesley Bay and HMP Warren Hill on a full-time basis (35 hours per week). This is a 12 month Level 2 apprenticeship, giving you hands-on experience, structured learning, and the chance to build a career in health, justice, and community support. You ll support people as they prepare for release and transition back into the community, helping them access vital services and stay connected to support that improves health, wellbeing, and stability. What you ll be doing You ll play a key role in delivering tailored, person-centred support: Processing referrals and sharing assessment outcomes Supporting in-depth needs assessments and care planning Maintaining contact with service users for up to 6 months post-release Linking individuals into health, substance use, and wellbeing services Coordinating referrals to community support prior to release Keeping accurate case notes, assessments, and risk documentation Supporting peer mentor recruitment and training where required About RECONNECT RECONNECT supports people leaving prison to build and sustain positive change. Through personalised care planning and ongoing support, we help ensure continuity of care into the community, whether that s physical health, mental health, substance use support, or wider wellbeing. You ll work closely with colleagues and partner agencies to ensure individuals receive safe, consistent, and joined-up support. What we re looking for No prior experience is required, this is a trainee role designed for development. We re looking for someone who is: Passionate about supporting people with complex needs Strong in communication and organisation Comfortable working in a sensitive environment Willing to learn admin systems and accurate record keeping You ll gain experience in assessments, case management, safeguarding, and multi-agency working, alongside your apprenticeship qualification. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Nottingham, Nottinghamshire
Apr 28, 2026
Full time
Community Engagement Worker - Part Time Location: Nottinghamshire Salary : £20,640 per annum Vacancy Type: Permanent, Part Time Closing date: 25th May 2026 Are you passionate about people, recovery, and creating communities where lived experience leads the way? We re looking for an energetic and compassionate Community Engagement Worker to join our team in Nottinghamshire, with travel across the county. This is a part-time role working 28 hours per week and offers an exciting opportunity to help grow Nottinghamshire s Lived Experience Recovery Organisation (LERO). You ll be part of something meaningful, supporting a thriving, inclusive recovery community built on peer support, advocacy, and quality improvement. About the Role You ll play a key role in connecting people, strengthening partnerships, and supporting volunteers to make a real difference across Nottinghamshire. Working closely with the Volunteer Coordinator and Leadership Committee, you ll help shape the future of the LERO as it works towards becoming an independent, sustainable organisation. What You ll Be Doing Build relationships with individuals, community groups, and partner organisations Recruit, support, and motivate volunteers throughout their journey Help deliver peer-led groups, recovery activities, and community events Promote local support services, resources, and self-help networks Support volunteer training opportunities, including qualifications Represent the LERO at meetings, forums, and community events Maintain accurate records, reports, and volunteer data Gather feedback, stories, and outcomes to show impact Help create safe, inclusive, and welcoming spaces for everyone What We re Looking For A people person with excellent communication and relationship-building skills Passion for recovery, inclusion, and community empowerment Experience supporting volunteers, service users, or community projects Organised and confident managing records, admin, and multiple priorities Able to work independently and collaboratively as part of a team Understanding of safeguarding, equality, confidentiality, and professional boundaries Lived experience or understanding of recovery communities is highly valued This is more than just a job, it s a chance to be part of a service led by lived experience and help shape a growing organisation with genuine community impact. You ll join a supportive team, access development opportunities, enjoy flexible part-time hours, and play a direct role in changing lives across Nottinghamshire. If you re ready to build connections, inspire others, and help grow recovery communities across Nottinghamshire, we d love to hear from you. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Diversity at Forward Trust When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Nottingham, Nottinghamshire
Apr 28, 2026
Full time
LERO Volunteer Coordinator Location: Nottinghamshire Salary : £28,000 per annum Vacancy Type: Permanent, Full Time Closing date: 25th May 2026 Help build something that matters. We re looking for an energetic, organised and people-focused LERO Volunteer Coordinator to help grow an independent Lived Experience Recovery Organisation (LERO) in Nottinghamshire. This is a full-time role working 35 hours per week, based in Nottinghamshire with travel across the county. This is an exciting opportunity to support a movement shaped by people with lived experience of recovery, creating stronger communities, improving access to services, and driving positive change across drug and alcohol support services. You ll play a key role in helping the LERO become a sustainable, independent organisation within three years. What is LERO? LERO is rooted in its community and led by the voices of those with lived experience. Everything is built through co-design, collaboration and partnership. The LERO focuses on three key priorities: Peer Support building recovery communities through activities, events and mutual support Advocacy improving access to services and amplifying lived experience voices Quality helping improve accessibility and standards across services in Nottinghamshire What you ll be doing You ll lead on coordinating volunteers and supporting the Leadership Committee to thrive. Key responsibilities include: Recruiting, onboarding, training and supporting volunteers Coordinating the Leadership Committee and Community Engagement Worker Helping shape policies, structures and systems for the organisation Building strong relationships with partners, commissioners and stakeholders Monitoring performance, reporting progress and meeting KPIs Overseeing compliance including GDPR, DBS and safer recruitment processes Coordinating training opportunities, including recognised qualifications Promoting the LERO across meetings, events and networks What we re looking for Passionate about recovery, inclusion and community empowerment Experienced in volunteer coordination, community development or similar roles A confident relationship-builder with excellent communication skills Highly organised and able to manage multiple priorities Comfortable working independently while supporting others to lead Motivated by creating long-term social impact This is more than a job, it s a chance to help create a lasting, community-led organisation that changes lives across Nottinghamshire. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Brighton, Sussex
Apr 25, 2026
Full time
Supporting People on Probation Navigator Sussex Location: Sussex Salary: £24,000 - £27,000 per annum Vacancy Type: Permanent Closing date: 22 May 2026 About The Role We re looking for a passionate, people-focused individual to join our Supporting People on Probation Team in Sussex as a Supporting People on Probation Navigator. You ll be based across Sussex (including Brighton, Hastings, Worthing, Crawley, and Littlehampton), working full time 35 hours per week with flexibility around your base location. This is meaningful, hands-on work supporting people to rebuild their lives after offending. If you believe in second chances, real change, and the power of strong relationships, this role is for you. You might come from probation, prisons, police, or courts. Or from psychology, counselling, social work, education, health, social prescribing, or bring transferable life experience that helps you connect with others. What matters most is your ability to build trust, stay consistent, and genuinely want to make a difference. What you ll be doing No two days are the same. You ll be: Supporting people to understand their behaviour, relationships, and wellbeing Delivering 1:1 support and group interventions (mainly in-person, some virtual) Helping individuals reconnect with family, community, and services Working closely with Probation Practitioners on structured action plans Supporting people through complex challenges including mental health and social exclusion Taking part in everything from prison pre-release meetings to community projects and sport sessions A full UK driving licence is desirable due to regular travel between locations. What we re looking for We re seeking people who are: Passionate about helping others change and move forward Skilled at building strong, trusting relationships Confident delivering structured support and recording work accurately Able to work safely, independently, and as part of a team Creative, flexible, and collaborative in their approach Motivated to meet targets and deliver high-quality support You ll be part of Forward Trust, a leading charity delivering national rehabilitation services. Our teams are diverse, with 30% of staff bringing lived experience of addiction or offending, creating authentic and impactful support. We believe in progression, purpose, and people, backed by training, development, and a strong support network. If you re ready to help people turn their lives around, and build a career that truly matters, this could be your next step. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Margate, Kent
Apr 24, 2026
Full time
Restart Scheme - Employment Advisor Location: Margate Salary: £24,500-£26,500 depending on experience Vacancy Type: Permanent About the Role We are seeking a passionate and driven individual to coach and prepare learners, job seekers, clients, and individuals (including those from challenging backgrounds such as ex-offenders or NEET participants) for the world of work. This role focuses on supporting individuals into sustainable employment, apprenticeships, and meaningful career pathways. You will deliver high-quality, end-to-end employability support, including information, advice, and guidance aligned with recognised frameworks such as the Matrix and Gatsby Standards. From initial onboarding and assessment through to job placement and in-work support, you will play a key role in transforming lives and improving career outcomes. The role involves both one-to-one and group coaching, helping individuals build confidence, resilience, and the skills required to succeed. You will support learners with CV writing, job applications, interview preparation, and job searching using relevant digital tools and platforms. You will work closely with employers, colleagues, and external partners to identify opportunities, match candidates to roles, and ensure successful progression into employment or apprenticeships. Maintaining strong relationships and delivering excellent customer service will be central to your success. In addition, you will manage a caseload effectively, maintain accurate records using case management systems, meet performance targets and KPIs, and ensure full compliance with safeguarding, health and safety, and contractual requirements. About You You are an enthusiastic, motivated, and empathetic individual with a genuine passion for helping others succeed. You have experience delivering high-quality employability support, including CV writing, job search, and interview preparation, particularly for individuals facing barriers to employment. You are confident in coaching both individuals and groups, with the ability to inspire, motivate, and build self-confidence in others. You understand how to identify a person s strengths and align them with suitable job or apprenticeship opportunities, using a strengths-based approach. You have experience engaging with employers, arranging interviews, and gathering feedback to improve outcomes for learners. You are skilled in supporting individuals into employment and ensuring they sustain their roles through ongoing engagement and support. Ideally, you have knowledge of the social enterprise sector and an understanding of offender services or substance misuse/recovery environments. You are highly organised, able to manage a busy caseload, prioritise effectively, and meet deadlines. You are comfortable using ICT systems and digital tools, and you produce accurate, high-quality reports. With excellent communication and interpersonal skills, you build trust easily, put people at ease, and maintain a positive, can-do attitude. You are persuasive, persistent, patient, and able to perform well under pressure while maintaining professionalism at all times. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Brixton, Devon
Apr 24, 2026
Full time
Group Programme Facilitator - HMP Brixton Location: Brixton Salary: £30,222.00 pro rata Vacancy Type: Contract Please note this role is a 3 year fixed-term contract and part-time, 30 hours per week About the Role The Substance Misuse Service at HMP Brixton delivers psychosocial interventions within an integrated healthcare framework, working in partnership with healthcare and prison colleagues to support men with drug and alcohol-related needs. Our approach is recovery-orientated and trauma-informed, focusing on wellbeing, behaviour change and sustained recovery. We are seeking a Therapeutic Group Programme Facilitator to lead the coordination and delivery of our structured therapeutic group programme, including Stepping Stones, SDTP and The Bridge . You will play a central role in supporting service users to engage in meaningful recovery pathways while ensuring the delivery of high-quality interventions. This is a unique, charitably funded role designed to strengthen recovery culture across the prison. You will contribute to expanding mutual aid activity and overseeing the involvement of lived experience volunteers, helping to create a supportive, peer-led recovery environment. Working closely with the management team and wider multidisciplinary colleagues, you will oversee the day-to-day operational delivery of programmes and recovery activity, ensuring services are safe, effective, and compliant with organisational and prison standards. Key responsibilities include: Coordinating and delivering structured therapeutic group programmes Managing referrals, assessments, admissions and programme timetables Co-facilitating group and 1:1 interventions aligned with programme models Supporting colleagues to deliver high-quality, consistent interventions Promoting clear recovery pathways, including mutual aid and peer support Leading the development of mutual aid and lived experience initiatives Coordinating and supporting lived experience volunteers and peer supporters Monitoring programme performance, attendance, outcomes and data reporting Building strong partnerships with prison, healthcare and external stakeholders Supporting service development through feedback, data and evaluation About You You are a passionate and motivated professional with experience in substance misuse services and a strong commitment to supporting recovery in a custodial setting. You bring both practical delivery skills and the ability to coordinate programmes effectively, ensuring high standards and meaningful outcomes for service users. You will be confident facilitating groups, delivering structured interventions, and using motivational techniques to engage individuals at different stages of change. You are also collaborative, organised, and able to build positive relationships with a wide range of stakeholders. Essential experience and skills: Experience working within substance misuse services Experience delivering structured interventions to service users Strong group facilitation skills Experience using motivational interviewing in 1:1 and group settings Commitment to promoting Equality, Diversity and Inclusion Strong IT skills to support programme coordination and reporting Desirable: Experience coordinating group programmes and managing timetables You will also demonstrate: Excellent communication and interpersonal skills The ability to motivate and support both service users and peers Strong organisational and problem-solving abilities A flexible approach to working hours, including evenings and weekends About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Ashford, Kent
Apr 24, 2026
Full time
Administrator Location: Ashford Salary : £23,132.20 Vacancy Type: Full time, Permanent Closing date: 22nd May 2026 We re looking for a proactive, organised Administrator to join a busy and purpose-driven service supporting people affected by drug and alcohol use across Ashford. This is a key role at the heart of the team, helping ensure smooth day-to-day operations, accurate data management, and strong coordination across clinical and partner services. You ll play a vital part in supporting psychosocial and clinical programmes, helping track outcomes, and ensuring high-quality administrative systems are in place to support service delivery. What you ll be doing Providing comprehensive admin support across the service and multiple sites when required Managing data entry, monitoring systems, and maintaining accurate records (Excel, Word, Outlook, Neo360, ILLY) Supporting outcome tracking and contributing to performance targets and reporting Acting as a first point of contact handling calls, enquiries, and correspondence professionally and confidentially Taking meeting minutes, coordinating communications, and supporting team operations Ordering supplies, managing stock, and ensuring office systems run smoothly Supporting audits, governance processes, and continuous service improvement What we re looking for Strong administrative and organisational skills with the ability to juggle multiple priorities Confident IT skills, especially Microsoft Office and case management systems A calm, professional communicator with great attention to detail Someone who can build effective working relationships with internal teams and external partners A flexible, proactive approach with a commitment to confidentiality and high standards This is more than just admin; it s a chance to contribute directly to a service that changes lives. You ll be part of a supportive team working across Ashford, helping ensure services run efficiently and clients receive the best possible support. If you re organised, adaptable, and motivated by meaningful work, we d love to hear from you. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Bridgend, Mid Glamorgan
Apr 23, 2026
Full time
Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Wales, Yorkshire
Apr 23, 2026
Full time
Housing Interventions Officer Location: Bridgend, Wales Salary :£26,339 per annum Vacancy Type: Full time, Permanent Closing date: 14th May 2026 Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. Please see the attached Job Description for full details All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust
Apr 23, 2026
Full time
Recovery Worker Location: London W12 Salary : £28,207 per annum (Please note the role includes an Interim allowance of £3000 reviewed every 6-months, basic salary based on 35 hours would be £25,207.00. This interim scheme will be reviewed in April & October.) Vacancy Type: Full time, Permanent Closing date: 21st May 2026 We are recruiting for a Recovery Worker at HMP Wormwood Scrubs. Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment. Our support includes providing advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and treatment programmes. The Forward Trust services which are delivered within prison settings are commissioned by NHS England and are delivered in partnership with primary healthcare providers and HMPPS. Integration and partnership are integral to the work we do. Roles Responsibilities You will be working within an integrated healthcare framework to provide support to drug and alcohol users aged 18 and over (dependent on service) to support service delivery providing harm minimisation, continuity of care and recovery support. You will hold a case load of service users and participate in rotating daily duties that can include induction clinics and group programme facilitation. Working in a busy prison environment, in partnership with Prison operational staff and health care teams, none medical prescribers. Services are designed to deliver Psychosocial Drug and Alcohol Interventions for Service users that are identified as having an Alcohol or drug problem. Services will deliver client centred treatment using both harm reduction and abstinence based treatment approaches depending on the requirements of the individual client. You will be offered a thorough induction at an organisational and service level. Training provided included eLearning live workshops. You will be provided with training from the Prison to support you feeling safe and confident in the expectations of you being a key holder. Please note we would be interested in full and part time candidates for this position. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Please see below the skills and experience needed for this role. Experience of working within the substance misuse services. Experience of carrying out comprehensive assessments, risk management plans and the design and implementation of SMART care plans. Experience of delivering structured interventions to service users. Experience of facilitating groups. Using motivational interviewing techniques in both 1:1 and group settings. Strong IT skills. Understanding of continuity of care, holistic care needs and community services Experience of promoting and supporting Equality and Diversity Knowledge All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits: Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Employee Screening and Eligibility to Work If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust please click apply to be redirected to our website to complete your application.
Forward Trust Strood, Kent
Apr 23, 2026
Full time
Senior Employment Specialist (Team Leader) - Medway and Gravesham Location: Medway Salary: From £32,500 per annum Vacancy Type: Permanent About The Role Are you ready to lead a passionate team and make a real difference in people s lives? We re seeking a Senior Employment Specialist (Team Leader) to join our Connect to Work programme, supporting people with mental health conditions, disabilities, and long-term health challenges to find meaningful employment. This is a full-time role (35 hours per week), based in Medway and Gravesham. Due to the nature of the role, all applicants must hold a valid UK driving licence and have access to a vehicle. In this pivotal role, you ll: Lead, coach, and supervise a team of IPS Employment Specialists, shaping best practice and driving performance. Oversee a small caseload ( clients) yourself, modelling high-quality support. Ensure the service consistently meets IPS fidelity standards and delivers person-centred outcomes. Build strong partnerships with local employers, NHS teams, colleges, and community organisations. Coordinate employer engagement, uncovering open and hidden job markets. Manage budgets, performance reporting, and compliance with organisational and contractual standards. Facilitate training, peer learning, and professional development for your team. We re looking for someone with: Recruitment, employability, or health-related experience, ideally with line management or supervisory responsibility. Knowledge of IPS or supported employment services (training provided if needed). Excellent coaching, communication, and organisational skills. The ability to work collaboratively with clinical teams, employers, and community partners. Lead a motivated team, shape service delivery, and transform the employability journey for people in your community. With opportunities for professional growth and real impact, this role is perfect for someone driven to make a difference. Apply now and help people achieve meaningful work and independence! About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust Chelmsford, Essex
Apr 22, 2026
Full time
Vehicle Driver - Essex - Part Time Location: Essex Salary: £16,523 - £18,500 DOE Vacancy Type: Permanent, Part time About The Role The SHARP programme is a community-based rehabilitation service supporting individuals recovering from alcohol and drug addiction. Delivered through an abstinence-based, interpersonal group therapy model, sessions run across two locations: Braintree and Wickford. We are looking for a Part Time (25 Hours) reliable and professional Vehicle Driver to play a key role in supporting clients to access this life-changing programme. This is a split-shift role, transporting clients safely to and from sessions across Essex. What you ll be doing This is a vital support role where consistency and professionalism make a real difference: Transport clients safely to SHARP sessions in the morning (07 00) and return them home in the evening (16 00) Work with the senior administrator to plan efficient, cost-effective routes across varying Essex locations Ensure punctual pick-ups and drop-offs so clients can fully engage with their therapy programme Maintain professional boundaries and communicate any concerns appropriately to staff Keep accurate driving logs and support basic administrative duties using relevant systems Ensure your vehicle is fully insured and compliant for carrying passengers for business purposes Follow all Health & Safety, safeguarding, and data protection requirements Working with us You ll be part of a supportive, integrated team working towards a shared goal: empowering clients to rebuild their lives. Collaborate closely with SHARP staff, volunteers, and external agencies Attend supervision and training sessions (including Health & Safety, Equality & Diversity) Contribute to service improvement and maintain high standards of delivery Build positive, professional relationships that support client engagement What we re looking for Full UK driving licence and access to a vehicle insured for business passenger use Strong commitment to safe driving and adherence to the Highway Code Reliable, punctual, and professional approach Ability to maintain appropriate boundaries with vulnerable clients Good communication skills and a team-focused mindset Flexible, proactive attitude with a willingness to learn and develop Every journey helps someone stay connected to recovery. Your role provides structure, safety, and consistency, helping clients show up, engage, and progress in their programme. If you want a role where driving has real purpose and impact, this could be the right fit. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application
Forward Trust Brighton, Sussex
Apr 22, 2026
Full time
Supporting People on Recovery Navigator - Sussex - Part Time Location: Sussex Salary: £19,200 per annum Vacancy Type: Permanent Are you passionate about helping people rebuild their lives and believe that change is always possible? We re looking for a Supporting People on Recovery Navigator to join our Sussex team working part-time, 28 hours per week. This is more than a job; it s an opportunity to make a real difference every day. You ll support people on probation to overcome barriers, rebuild relationships, improve wellbeing, and move forward into a better future. What You ll Be Doing No two days are the same. You could be: Delivering 1:1 support and group interventions Helping service users access healthcare, housing, or community support Supporting people before release from prison Building action plans alongside Probation Practitioners Encouraging positive lifestyle change and healthier relationships Keeping accurate records and ensuring safeguarding at all times Travelling across Sussex locations including Brighton, Hastings, Worthing, Crawley, Littlehampton, HMP Ford and HMP Lewes What We re Looking For You may come from probation, prisons, police, education, health, social care, counselling, coaching, or bring valuable life experience and transferable skills. We d love to hear from you if you are: Passionate about helping others succeed Great at building rapport and trust Organised and confident managing caseloads Comfortable working independently and as part of a team Creative, flexible and solution-focused Motivated to achieve high standards and positive outcomes Committed to the belief that another life is possible What You Need Experience or transferable skills in support planning, assessments, record keeping or delivering interventions Strong communication and relationship-building skills Willingness to travel daily across Sussex Full UK driving licence desirable We re a leading charity changing lives across the UK. With a passionate national team and many colleagues with lived experience, we know recovery and rehabilitation are possible. If you want a meaningful role where every day counts, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Forward Trust City, Cardiff
Apr 22, 2026
Full time
Service Manager Location: Cardiff Salary : £35,344 per annum Vacancy Type: Permanent Closing date: 18th May 2026 Can you lead, inspire, and drive real change across multiple sites? Full time (37.5 hours). This role requires an English and Welsh speaker, with the ability to travel across all sites. We re looking for a confident and driven Service Manager to lead our Canol Service across the Welsh prison estate. You ll oversee Senior Health and Wellbeing Practitioners and frontline teams delivering integrated substance misuse and wellbeing services within HMP Cardiff, HMP Usk and HMP Prescoed. This is a pivotal leadership role where service delivery, people management, and stakeholder engagement all come together. You ll ensure high-quality psychosocial interventions are delivered both one-to-one and in groups, supporting personalised treatment pathways and strong recovery outcomes. Alongside this, you ll work closely with the Regional Manager to drive performance, shape service development, and contribute to wider organisational strategy. What you ll be doing Leading and developing Senior Health & Wellbeing Practitioners and frontline teams Ensuring safe, high-quality and audit-compliant service delivery across all sites Managing performance against contractual targets and service level agreements Building and maintaining strong relationships with commissioners, G4S Community and key stakeholders Producing accurate, timely performance reports and attending contract meetings Overseeing robust data management, including WNDTMS and audit requirements Delivering effective supervision, appraisals and professional development support Supporting recruitment and fostering positive, engaged team culture Managing risk, safeguarding and operational compliance across services What we re looking for Fluent English and Welsh speaker (essential) Ability to work across multiple sites and manage competing priorities Experience in health, wellbeing, substance misuse or a related field Strong leadership and people management experience Ability to manage performance against KPIs and contractual targets Confident stakeholder management and partnership working skills Strong understanding of quality assurance, safeguarding and risk management Experience with data reporting and service compliance requirements This is a role for someone who thrives on responsibility, builds strong and trusted relationships, and leads with both confidence and compassion. You ll be joining a service that makes a genuine difference every day, supporting recovery, improving wellbeing, and helping people build healthier futures. If you re ready to take on a role with real impact across Wales, we d love to hear from you. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust please click apply to be redirected to our website to complete your application.