New Start

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer Competitive Salary - £(phone number removed) - (40.25 Hours) A contributory pension scheme 225 Hours Annual Leave rising to 285 with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development A range of learning and development opportunities up to and including Level 5 Medicash and Employee Assistance Programme Responsibilities as a Housing Support Coach will include: Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident s tenancy through to their planned exit Conducting trauma aware needs and risk assessments, and updating when necessary Exploring education, training, and employment options with residents Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift Completing regular resident welfare checks (as required) throughout the shift Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift Supporting residents to maintain contact with specialist and clinical agencies Reporting any incidents or concerns to the Project Manager Effectively managing and reporting incidents that occur within the service in-line with New Start s serious incident protocol What we are looking for in a Support Coach: Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds Experience of working collaboratively with other agencies both voluntary and statutory Experience and understanding of safeguarding vulnerable people Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours An ability to motivate people and build positive connections Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms Experience of working with Mainstay would also be desired, however full training will be provided This post is subject to enhanced DBS criminal record disclosure The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.

An exciting opportunity has arisen for a experienced and enthusiastic Waking Night Support Worker within New Start s Adult Services division, with the successful candidate being able to provide practical and emotional support to residents at one of our Liverpool female only services. You will join us on a full time, permanent basis working 40.25 hours per week and in return will receive a competitive salary of £(phone number removed). New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. The services we provide aim to enhance lives by offering good quality homes and structured support; encouraging clients to achieve independence and engage in constructive opportunities which will enable them to live a more fulfilled and enriched existence. What we offer: Competitive Salary - £(phone number removed) 242 Hours Annual Leave - Rising to 302 with service Medicash enrollment upon successful completion of probation Learning & Development Opportunities 4 on 4 off Shift Pattern Responsibilities of our Waking Night Worker: - Completing health and safety checks and dealing with incidents if they should occur during the night - Overseeing the safety of residents and other staff members, as well as the security of the building - Abiding by Health and Safety regulations and supporting others in this area - Undertaking administrative tasks as requested by support workers, senior support workers or management What are we re looking for in a Waking Night Support Worker: - Demonstrable experience in a Waking Nights post, supporting outreach services or within a hostel setting - NVQ Level 3 in Housing/Health and Social Care or be working towards this qualification - The ability to accurately record information within case notes and support plans. - Experience supporting vulnerable individuals through crisis or periods of change - Experience of working with adults with multiple and complex needs who exhibit challenging behaviour - Excellent understanding of professional boundaries when working with vulnerable adults - Experience of completing risk assessments and incident reports to a high standard If you believe you are the right candidate for the role as our Waking Night Support Worker, then please click apply now! We d love to hear from you. This post is subject to enhanced DBS criminal record disclosure

Strengths Based Support Coach Do you want to make a real difference to people's lives? Do you have experience of supporting vulnerable adults? If so, we would love to hear from you. We have an exciting opportunity for a Strengths Based Support Coach in our Homeless Provision based at our Leyland Road service, Southport click apply for full job details