Bionic

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training. About the role Bionic is seeking a Sales Manager for our Insurance division. As a Sales Manager, you will be responsible for overseeing a team of sales representatives and implementing strategies to increase the company's sales in insurance. The ideal candidate will have extensive experience in the insurance industry and a proven track record of success in a sales management role. Insurance presents a huge opportunity for the Bionic group. This is part of the top 3 investment areas of the business with a compelling vision and strategy. We offer an insurance buying experience with the convenience of digital but the reassurance of expert voice - a unique experience it makes us the go-to for our segment forever, creating a profitable, scaled insurance business and setting a new bar in the industry. Reporting into our Head of Insurance Sales you will be responsible for overseeing the sales team' progress in meeting their objectives through leadership and motivation, provide the operational, day-to-day support of both the leadership team and those within those teams and ensure we meet daily and monthly targets. Responsibilities Deliver Sales, Customer and Quality targets through disciplined daily execution, personally and via the team. Ensure full adherence to quality and regulatory standards, always prioritising customer outcomes. Lead through leaders, develop capability, and manage performance effectively. Build strong cross-functional and external stakeholder relationships, managing expectations confidently. Act as technical and placement authority, making sound day-to-day decisions aligned to strategy. Resolve the majority of technical queries independently and support complex broking cases. Maintain strong trading relationships with Underwriters. Drive continuous improvement using data, insight, and structured experimentation. Shape and evolve placement strategy through evidence-led recommendations. Build and lead a high-performing, professional team with clear standards, strong development focus and visible market credibility. Requirements One of Bionics' goals is to create a meaningful insurance business. As a result, we are looking for our Sales Manager to be an insurance specialist. You'll also be able to demonstrate: In depth understanding of insurance products and markets Previous experience of working in Tele sales Passion for sales. To thrive in a target-driven role and enjoy the challenges of meeting daily, weekly, and monthly targets. 2+ years proven experience in sales management. Outstanding communication skills - key for building relationships with customers, underwriters and colleagues. Understand business challenges and able to pivot accordingly Excitement of the prospect of a growing business, needing continual reinvention, change and commitment. Experience working under pressure, welcomes challenging business focus and finds solutions/ strategies to overcome. Demonstration of resilience & what sets you apart from others when faced with challenges where agility is needed. Cert CII qualification is desirable Commercial insurance experience is desirable Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards

Elevate Your Insurance Career at Bionic! One of our fastest growing departments within Bionic - offering outstanding progression, commission scheme and your Bionic funded CII qualification! The Bionic Group We are Bionic, the UK's number one business comparison and switching service. It's our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses. To do this, we combine world-class human service with smart technology and data. This means our tech-enabled experts can quickly match business owners with the best deals on their business essentials - energy, connectivity, insurance, and finance. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused, who trust us to provide their business energy switching services. Join Us as a Broker Coach and Quality Assurance Manager We are currently seeking a Broker Coach and Quality Assurance Manager to enhance sales performance and quality. This role will work with our existing broking teams to drive profitable, compliant growth by uplifting broker capability (sales practice, product knowledge, customer outcomes) and assuring quality across calls, files, and journeys-closing the loop with coaching, technical controls and compliance process to improves conversion, retention, and regulatory outcomes. This will balance technical depth with a collaborative, coaching mindset to raise standards and outcomes. Situated in our vibrant, award-winning sales floor, you will be: Developing broker capability and coaching run monthly coaching cycles - reviewing broker calls and files and delivering structured feedback design and deliver learning on objection handling and creating good customer outcomes partner with sales leaders and technical controls and compliance teams to ensure conversation diagnostics and good broking practice is maintained across teams and ongoing monitoring is managed by team leaders Quality Assurance Conduct risk based reviews following call listening and post call audits to defined standard Monitor and align action planning to regulatory compliance reviews Document findings and possible remediation where issues have been identified Maintain an audit trail for regulatory reviews Continuous Improvement and Governance Chair monthly quality and coaching huddle - agree top themes and feedback to sales operations Work with Technical and Compliance to approve wording and guardrails Work with Technical Controls team to ensure brokers are following the right procedures and asking the right questions to fully understand the risk. Complying with regulatory requirements, including Data Protection and FCA guidance, as well as adhering to our governance and control framework About You Experience in broker distribution, sales coaching, QA / Compliance Expertise in Commercial SME Insurance with strong understanding of broker processes in a tele sales environment Proven track record in developing broking and sales capability in a compliant manner Strong understanding of Consumer Duty, FCA expectations and relevant controls Analytical mindset to interpret MI, identify patterns and to translate QA data into practical coaching and process changes Ability to build strong relationships with the operations team and sales leadership to act as a trusted advisor to sales areas Process improvement focus to investigate root cause analysis and define appropriate solutions Exceptional written and oral communication skills Progress towards relevant qualifications such as CII is preferred Upon passing probation, you'll gain full support for your CII studies, including access to our comprehensive apprenticeship programme designed to help you progress, develop your industry knowledge, and build your insurance expertise. Benefits We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work 25 days annual leave, increasing with tenure 1 paid family & religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards