itecopeople

12 job(s) at itecopeople

itecopeople
Jun 30, 2026
Full time
Business Design Partner 65,000 + Excellent Benefits Remote First Occasional UK Travel Shape the future before delivery begins. We're recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a strategic role where you'll partner with Directors and senior leaders to define complex business challenges, shape future operating models and ensure change initiatives are set up for success before entering delivery. If you enjoy bringing clarity to ambiguity, influencing senior stakeholders and designing services that deliver real business value, we'd love to hear from you. What you'll be doing Partner with Directors and Executive Sponsors to shape strategic change initiatives. Lead discovery activities to understand business challenges, define outcomes and identify opportunities. Design future operating models, business processes, customer journeys and services. Develop options and recommendations that support informed investment and delivery decisions. Provide constructive challenge to ensure change is well-defined, achievable and aligned to business strategy. Ensure designs consider customer experience, operational effectiveness, governance and regulatory requirements. Collaborate with Delivery, PMO, Digital, Data, Architecture and Change teams to create joined-up solutions. What we're looking for Significant experience in Business Design, Service Design, Operating Model Design, Business Architecture or Strategic Business Analysis. Experience shaping large-scale transformation programmes within complex, regulated organisations. A proven ability to influence Executive and Director-level stakeholders. Strong discovery, facilitation and problem-framing skills. Experience developing future-state operating models, service designs and end-to-end business processes. Excellent communication and stakeholder management skills with the confidence to challenge constructively. An understanding of digital, data and technology-enabled change. We'd particularly welcome applications from professionals with experience in: Ideally Social Housing/ Care or Healthcare Other highly regulated environments Local Government / Central Government/ Utilities What's on offer? Salary up to 65,000 Excellent benefits package Remote-first working with occasional UK travel The opportunity to influence high-profile transformation programmes from concept through to delivery A collaborative environment where business design is recognised as a critical part of successful change If you're passionate about shaping better services, influencing strategic decisions and designing meaningful business change, we'd love to hear from you. Please send your CV to (url removed) Services Advertised are those of an Employment Agency
itecopeople
Jun 30, 2026
Full time
Business Design Partner £65,000 + Excellent Benefits Remote First Occasional UK Travel Shape the future before delivery begins. We're recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a strategic role where you'll partner with Directors and senior leaders to define complex business challenges, shape click apply for full job details
itecopeople
Jun 30, 2026
Full time
Head of Engineering London Permanent Hybrid We're partnering with a large, complex, and purpose-driven organisation undergoing a major technology and engineering transformation, and are looking to appoint an outstanding Head of Engineering to lead a newly formed multidisciplinary function. This is a rare opportunity to shape and build a modern engineering capability from the ground up within an e click apply for full job details
itecopeople
Jun 30, 2026
Full time
Business Design Partner £65,000 + Excellent Benefits | Remote First | Occasional UK Travel Shape the future before delivery begins. We're recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a strategic role where you'll partner with Directors and senior leaders to define complex business challenges, shape future operating models and ensure change initiatives are set up for success before entering delivery. If you enjoy bringing clarity to ambiguity, influencing senior stakeholders and designing services that deliver real business value, we'd love to hear from you. What you'll be doing Partner with Directors and Executive Sponsors to shape strategic change initiatives. Lead discovery activities to understand business challenges, define outcomes and identify opportunities. Design future operating models, business processes, customer journeys and services. Develop options and recommendations that support informed investment and delivery decisions. Provide constructive challenge to ensure change is well-defined, achievable and aligned to business strategy. Ensure designs consider customer experience, operational effectiveness, governance and regulatory requirements. Collaborate with Delivery, PMO, Digital, Data, Architecture and Change teams to create joined-up solutions. What we're looking for Significant experience in Business Design, Service Design, Operating Model Design, Business Architecture or Strategic Business Analysis. Experience shaping large-scale transformation programmes within complex, regulated organisations. A proven ability to influence Executive and Director-level stakeholders. Strong discovery, facilitation and problem-framing skills. Experience developing future-state operating models, service designs and end-to-end business processes. Excellent communication and stakeholder management skills with the confidence to challenge constructively. An understanding of digital, data and technology-enabled change. We'd particularly welcome applications from professionals with experience in: Ideally Social Housing/Care or Healthcare Other highly regulated environments Local Government/Central Government/ Utilities What's on offer? Salary up to £65,000 Excellent benefits package Remote-first working with occasional UK travel The opportunity to influence high-profile transformation programmes from concept through to delivery A collaborative environment where business design is recognised as a critical part of successful change If you're passionate about shaping better services, influencing strategic decisions and designing meaningful business change, we'd love to hear from you. Please send your CV to (see below) Services Advertised are those of an Employment Agency
itecopeople
Jun 27, 2026
Full time
PMO Portfolio Analyst Full-time, permanent 45,000 per annum Remote-first, with occasional travel to London or Yorkshire Are you a proactive Portfolio Analyst who enjoys turning complex delivery information into clear, useful insight? You will join a central PMO and delivery function, supporting a high-profile change portfolio in a complex, regulated environment. You will help Sponsors, Executives, Change Committee and Board-level stakeholders understand progress, risks, dependencies, resources and financials, giving them the confidence to make timely, evidence-based decisions. This role is ideal for someone who is analytical, organised and self-starting; someone who takes ownership, spots issues early, follows through on actions and brings structure and clarity to fast-moving change delivery. What you will do You will join a social housing organisation to produce high-quality portfolio reports, dashboards and analysis, translating complex data into concise insight that highlights trends, exceptions, risks and emerging issues. You will maintain forward-looking views of portfolio activity, milestones, dependencies and cross-programme impacts, helping to identify conflicts, bottlenecks and sequencing risks before they affect delivery. You will work closely with Programme Delivery Managers, Sponsors and PMO colleagues to validate resource demand, capacity assumptions and delivery constraints. You will support governance forums through accurate pack preparation, documentation, follow-up and maintenance of key portfolio artefacts, including risks, actions and decisions. You will help improve PMO tools, templates, reporting standards and data quality, identifying opportunities to simplify, automate and reduce manual effort. What you will bring Experience of working within Social Housing/Housing Association. You will have experience in a PMO, portfolio, programme or project environment, with a good understanding of delivery governance and change management principles. You will be confident working with data, using Excel and management information to structure, cleanse, analyse and interpret complex information. You will be able to produce clear, insight-led reporting for senior stakeholders, telling the story behind the data rather than simply presenting numbers. You will be highly organised, able to manage multiple priorities independently and comfortable working in a remote-first environment. You will be proactive, curious and delivery-focused, with the confidence to ask questions, challenge inconsistencies, follow up actions and escalate risks early. Experience with Power BI, Power Query, SharePoint or portfolio management tools would be helpful, but your analytical mindset, attention to detail and ability to bring clarity are most important. Why join? You will join a collaborative PMO and delivery team where your insight will directly influence how change is understood, prioritised and delivered. You will work remotely as standard, with occasional travel to London or York for team meetings, stakeholder sessions and key governance activity. Send your CV to Laura at (url removed) Services advertised are those of an employment agency.
itecopeople
Jun 27, 2026
Full time
Enterprise Application Architect - 2 YR FTC Location: London (Hybrid Working - 2 days a week in the office) Contract: Fixed-Term Contract (2 Years) Salary: Up to 84,600 per annum plus excellent benefits About the Role An established client based in London is seeking an experienced Enterprise Application Architect to help shape and deliver its digital transformation strategy. Working within the Enterprise Architecture function, you will define and govern target-state application architecture, develop strategic roadmaps, and ensure technology investments align with institutional priorities. You will provide architectural leadership across major programmes and operational services, influence senior stakeholders, support application modernisation and portfolio rationalisation initiatives, and act as deputy to the Head of Enterprise Architecture when required. Key Responsibilities Define and maintain enterprise application architecture strategy, standards, principles and governance. Produce TOGAF-aligned architecture artefacts, including principles, roadmaps, gap analyses and transition architectures. Lead application portfolio rationalisation, modernisation and legacy retirement initiatives. Develop and govern target-state application architecture across projects and services. Evaluate emerging technologies, including AI and automation platforms. Define integration architecture strategy and support integration platform evolution. Ensure alignment across business, data, technology and application architecture domains. Embed security-by-design, data integration principles and architecture governance. Support cloud-smart strategies across Azure, hybrid and multi-cloud environments. Provide leadership, mentoring and guidance to architects and technical teams. Influence technology strategy, investment decisions and architectural roadmaps. Essential Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Systems Analysis or a related discipline, or equivalent experience. TOGAF Enterprise Architecture Practitioner certification. Working knowledge of ArchiMate or a comparable enterprise architecture modelling framework. Essential Experience Extensive experience in Enterprise and Application Architecture within large, complex organisations. Significant experience producing TOGAF-aligned architecture deliverables, including roadmaps, target architectures and transition plans. Strong experience using enterprise architecture tools such as ArchiMate, Sparx Enterprise Architect, Ardoq or similar. Experience applying cloud-smart architecture strategies, with Azure expertise essential and AWS/GCP desirable. Deep understanding of application architecture patterns, lifecycle management and enterprise architecture governance. Experience leading application portfolio rationalisation and transformation programmes. Experience embedding automation-first and AI-enabled approaches across application estates. Experience defining integration architecture strategies and supporting integration platform evolution. Experience aligning application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale decision-making skills. Excellent written, verbal and stakeholder communication skills. Ability to influence, guide and facilitate decision-making at all levels. Ability to communicate complex technical concepts to technical and non-technical audiences. Strong understanding of IT standards, controls and governance frameworks. Ability to assess and communicate the strategic, operational and financial impact of technology decisions. Ability to solve complex architecture challenges, including application rationalisation, legacy retirement and emerging technology evaluation. Desirable Experience with automation platforms and intelligent automation technologies. Experience evaluating AI and automation platforms within an enterprise architecture context. Personal Attributes Technology and vendor-neutral, with the ability to evaluate solutions objectively. Demonstrates intellectual curiosity, integrity and professional credibility. Passionate about shaping a future-focused application estate and driving digital transformation. Strong leadership and people management capabilities. Recognised as a credible authority in application architecture with the ability to influence senior stakeholders. Additional Information This is an excellent opportunity to join a forward-thinking organisation and play a key role in shaping its future technology landscape through enterprise architecture leadership and digital transformation. Salary: Up to 84,600 per annum Contract: Fixed-Term (24 Months) Location: London / Hybrid Working 2 days a week in the office To apply, please submit your CV and supporting statement outlining your suitability for the role to (url removed) Services advertised are those of an Employment Agency.
itecopeople
Jun 27, 2026
Full time
Change Enablement Lead Permanent 70,000 per annum Remote-first working Occasional London office visits. We are recruiting for a permanent Change Enablement Lead to join a large, values-led organisation operating within the social housing sector. This is a senior change role, suited to a confident, self-starting professional who can bring structure, pace and clarity to complex transformation. The successful candidate will help ensure change is not only delivered, but properly adopted, embedded and sustained across the organisation. You will lead and shape the approach to change enablement across a broad portfolio of programmes, focusing on readiness, adoption, stakeholder engagement, behaviour change and sustainment. Working closely with senior leaders, programme teams, PMO, people/culture and communications colleagues, you will ensure people impacts are understood early and managed effectively throughout delivery. We are looking for someone with a proactive, delivery-focused mindset, similar to a strong Programme Delivery Manager or Delivery Manager. You will be comfortable working autonomously, influencing senior stakeholders, challenging constructively and driving outcomes through ambiguity. Key experience required: Strong experience in change enablement, organisational change or business change. Previous experience within social housing, care or a closely related sector. Ability to influence and challenge senior leaders with credibility. Experience supporting complex programmes or transformation initiatives. Strong understanding of readiness, adoption, engagement and sustainment. Excellent stakeholder management and communication skills. A practical, self-starting approach with the confidence to take ownership. Formal change qualifications such as Prosci, APMG or similar would be beneficial, but equivalent experience is equally valued. This is a permanent opportunity offering 70,000 per annum and remote-first working arrangements . For a confidential discussion or to express interest, please apply with your latest CV to (url removed) Services Advertised are those of an Employment Agency.
itecopeople
Jun 24, 2026
Full time
Business Analyst. Permanent Remote-first c. 55,000 per annum UK-based We are looking for an experienced Business Analyst to support business and service design across a major change portfolio. This is a role within Social Housing so the initial focus will be primarily within the property space, including asset management, asset compliance, repairs, maintenance and wider property services. Future work may also extend into care, finance and HR. This role would suit someone with experience in social housing, local authority housing, property services, care, CareTech, CRM-enabled change or another highly regulated public sector or service environment. The role. You will provide the analysis, structure and evidence needed to shape better services, clearer requirements and successful transformation delivery. Working with business design partners, programme teams, operational SMEs, digital, data and change colleagues, you will help ensure future-state designs are grounded in operational reality, user needs, business outcomes and the Target Operating Model. This is not simply a requirements-gathering role. You will need to understand complex services, engage stakeholders, map processes, model data and information flows, and turn insight into clear, practical design artefacts. Key responsibilities You will: Analyse current-state property and operational services, including processes, journeys, pain points, risks and service issues. Support discovery and design activity across property services, with potential future involvement in care, finance and HR. Gather insight from operational data, stakeholders and existing documentation. Translate business needs into clear requirements, user stories, acceptance criteria, business rules and design artefacts. Support user-centred service design, aligning future-state designs to user needs and business outcomes. Produce process maps, service models, capability views, data flows and supporting documentation. Facilitate workshops with stakeholders, SMEs and delivery teams. Support CRM, CareTech, property and operational system change by defining requirements, data needs and process impacts. Review solution designs and functional specifications against agreed business requirements. Identify risks, assumptions, gaps and misalignment early. Maintain traceability from discovery through design, build, test and implementation. What we are looking for? You will bring strong business analysis and service design capability, ideally gained in a complex, regulated or public-service environment. Experience in some of the following would be ideal: Social housing, local authority housing, care, CareTech, health, local government or regulated services. Property services, asset management, asset compliance, repairs or maintenance. CRM-enabled transformation or customer/service management platforms. Stakeholder engagement across operational, technical and change teams. High-quality documentation, including requirements, process maps, design outputs and workshop records. Data modelling, data flows, reporting requirements or information capture. Business analysis, service design, process analysis or business design within change or transformation. You will also need: Strong analytical and problem-structuring skills. Experience with requirements elicitation, process mapping and journey mapping. The ability to translate operational detail into clear, testable outputs. Good workshop facilitation and stakeholder engagement skills. Excellent written and verbal communication skills. A practical understanding of how systems, data and technology support business processes. A user-centred approach, balancing customer, colleague, operational and business needs. To find out more, please apply with your CV to (url removed) Services advertised are those of an employment agency.
itecopeople
Oct 08, 2025
Full time
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
itecopeople
Oct 07, 2025
Full time
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
itecopeople
Oct 03, 2025
Full time
Enterprise Application Architect Hybrid working. London 2 days a week, remainder remote. Are you ready to shape the future of digital transformation at a leading organisation? We are looking for an Enterprise Application Architect to play a pivotal role in defining, developing, and governing their application architectures. This is an opportunity to lead on embedding automation and AI, modernising systems, and ensuring alignment with the TOGAF Standard as they deliver an ambitious digital strategy. The role - As Enterprise Application Architect, you will: Lead the development of application architectures that are fully aligned with business, data, and technology domains. Drive application rationalisation and the retirement of Legacy systems. Integrate automated, AI, and cloud-smart approaches at the heart of their digital estate. Create TOGAF-aligned deliverables including architecture principles, roadmaps, and gap analyses. Partner with senior stakeholders to translate business needs into effective, future-proof technology solutions. Provide thought leadership, mentoring, and consultancy across the organisation. Deputise for the Head of Enterprise Architecture when required. This is a senior, strategic position where you'll combine leadership and technical expertise with the ability to influence and guide key decisions across the client. What's on Offer? This role comes with an attractive package, including: Salary c. £80,000 - £84,500 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Comprehensive personal and professional development opportunities, including support for TOGAF v10 certification. Inclusive employment policies that support diversity and work-life balance. Duration/Type: Full-Time, Permanent. What we're looking for, You'll bring a blend of vision, experience, and influence. Essential skills and experience include: A degree in Computer Science, IT, Engineering, or equivalent professional experience. Professional knowledge of TOGAF and related frameworks (eg ArchiMate). At least 5 years' experience in Enterprise Architecture within a complex environment. Strong knowledge of application rationalisation, automation, and AI integration. Expertise with Enterprise Application Architecture tooling (eg ArchiMate, Sparx, Ardoq, BizzDesign). Significant cloud experience - Azure is essential (AWS/GCP desirable). A solid understanding of SaaS, PaaS, IaaS, APIs, SOA, microservices, and event-driven services. Excellent analytical, planning, and communication skills, with the ability to influence both technical and non-technical stakeholders. Leading small teams of architects. Desirable experience includes: Integration platform improvements. Cloud-smart strategies and automation platforms. Familiarity with ITSM/ITIL and system development life cycle methodologies. Why join ? This is more than a technical role - it's an opportunity to make a lasting impact. You'll be central to shaping the clients digital future, embedding innovative solutions that improve experiences for staff, students, and stakeholders alike. In return, we offer a collaborative, forward-thinking environment with excellent benefits and career development opportunities. Diversity The client values diversity and is committed to creating an inclusive environment for all employees and their aim is to become the most inclusive organisation of its kind, anywhere. In line with this mission, they have set up a Women in Technology network to encourage collaboration with cross-functional teams to support the professional development, mentorship, and leadership opportunities for women in IT Services. Recognising the underrepresentation of women in IT Services, the Network aims to promote the growth and advancement of women in their technology workforce. Note: Reasonable adjustments will be made throughout the recruitment process for candidates with disabilities. Applications from individuals seeking flexible working arrangements are welcome. How to Apply If you are an experienced Enterprise Architect with a passion for innovation and business impact, we'd love to hear from you. Apply now by sending your CV to Simon at (see below) Services advertised are those of an Employment Agency.
itecopeople Cheltenham, Gloucestershire
Oct 02, 2025
Contractor
DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: 500 - 600 per day Clearance: Active DV clearance required Start : ASAP Duration : 6 months Key Responsibilities Build & Deploy Manage and maintain CI/CD pipelines using Java, Maven, and NPM. Configure and execute automated test suites with Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery focus. Hands-on with Infrastructure as Code (Terraform, Ansible). Application development experience (Java or similar). Strong problem-solving and analytical skills with sound decision-making. Excellent communication and stakeholder management. Proficient with Git version control. Desirable Skills Experience with microservices deployment and administration. Familiarity with messaging platforms (e.g., AMQP). Knowledge of S3 object storage. Experience with RDBMS (Oracle or similar) Services advertised are those of an Employment Business.