Asarum Ltd

We are seeking a dedicated Customer Support professional to join a dynamic team within the construction, heating, HVAC, or M&E sectors. This role involves providing top-tier customer service by acting as the primary point of contact for clients requiring assistance with service and maintenance scheduling, queries, or issues. The successful candidate will coordinate with engineers, internal teams, and customers to ensure efficient delivery of services, maintain accurate records in service management systems, and contribute to improving operational processes. An essential part of this role is maintaining clear communication with customers, managing multiple tasks effectively, and supporting ongoing service excellence. This position offers an excellent opportunity to develop within a fast-growing company that values customer satisfaction and operational efficiency. Experience in customer support, service coordination, or operations support within construction, heating, HVAC, or M&E or another Service Engineering environment. Strong communication and interpersonal skills to effectively liaise with clients and internal teams. Excellent organisational skills with the ability to prioritise multiple tasks under pressure. Confident user of Microsoft Office and service management systems. Knowledge of contract-based service delivery is desirable but not essential. Joining this organisation means benefitting from a supportive work environment, where your skills contribute directly to customer satisfaction and operational success. The role offers competitive salary and benefits, a Monday to Friday working schedule, and an office-based setting in Chessington. Applicants will have the chance to be part of a forward-thinking company with a strong reputation in smart heat network solutions, and enjoy career development opportunities within a rapidly expanding business sector. If you are motivated, organised, and passionate about delivering excellent customer care, this role could be the perfect next step in your career.

Job Title : Principal Drainage Engineer Location : Dorset, UK Company Description : We are a growing and dynamic consultancy located in the heart of Dorset, renowned for our commitment to delivering excellence in the field of water management and environmental sustainability. Our team is composed of dedicated professionals who work diligently to provide innovative solutions to our clients. As we continue to expand, we are seeking an experienced Principal Drainage Engineer to join our team and contribute to our strategic growth. Key Responsibilities : - Lead and conduct detailed flood risk assessments, ensuring compliance with local and national policies. - Develop comprehensive drainage strategy reports for a diverse range of projects. - Provide expert advice on the management of surface water and the mitigation of flood risk within development proposals. - Contribute to the design process from inception to completion, ensuring that all drainage-related matters are integrated into the project design in a timely manner. - Liaise with a variety of stakeholders including clients, local authorities, statutory bodies, and members of the public to communicate project intentions and secure necessary consents. - Conduct public consultations and exhibitions to garner support and address concerns related to drainage aspects of projects. Qualifications : - Degree qualified in Civil Engineering or a related discipline. A postgraduate qualification would be advantageous. - Chartered Engineer status with a recognized professional institution (e.g., ICE, CIWEM). - A minimum of 5 years of experience in drainage engineering with a consultancy or relevant industry. Skills and Experience : - Proficient knowledge of flood risk assessments, detailed drainage design, and water management. - Familiar with relevant legislation, technical guidance, and best practices within the industry. - Experience in leading a team and managing complex projects with a multi-disciplinary approach. - Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels. - Capable of delivering presentations, writing reports, and navigating the planning process. - Competence in using industry-standard software for drainage design and hydraulic modeling. Offer : We offer a competitive salary, opportunities for professional development, and a supportive work environment. We value work-life balance and offer flexible working arrangements to meet the needs of our employees. If you are a driven and ambitious Principal Drainage Engineer looking for your next challenge, we would like to hear from you. Application Process : Interested candidates should submit their CV to Andy

Job Title: Quantity Surveyor Location: Bournemouth/Chessington, UK Sector: Renewable Construction - M+E Projects Responsibilities: - Prepare and review project tender documents and contracts. - Conduct cost analysis and project feasibility studies. - Advise on procurement strategy and manage project costs. - Process contractual claims and payments to contractors. - Collaborate with project teams and ensure compliance with safety regulations. Requirements: - Degree in Quantity Surveying, Civil Engineering, or related field. - Experience with M+E and retrofit projects in renewable construction. - Strong negotiation, analytical, and time management skills. - Ability to travel between sites as needed. Offer: - Competitive salary and professional development opportunities. - Role in leading sustainable construction projects. Apply by: Insert Deadline

Job Title: Senior Transport Planner (x2 Positions Available) Location: Bristol or Surrey Are you an experienced Transport Planner looking to take the next step in your career? Do you have a passion for transport infrastructure and the skills to tackle complex transport challenges? If so, we have an exciting opportunity for you to join a growing and dynamic company as a Senior Transport Planner. About the Company: We are a forward-thinking transport consultancy with a passion for innovation and sustainability. Our teams work collaboratively to deliver standout solutions that shape transport infrastructure across the UK. With an emphasis on cutting-edge technology and bespoke approaches, we drive efficiency and excellence in all our projects. Key Responsibilities: - Lead the preparation of technical reports, including access appraisals, transport statements, and comprehensive transport assessments. - Conduct junction capacity modeling, ensuring accurate predictions of traffic behavior and network impacts. - Utilise industry software (for example, TRICS, TemPro, ARCADY, PICADY, LinSig, etc.) to inform decision-making and provide actionable insights. - Work closely with clients to understand their needs and tailor solutions effectively, maintaining high levels of communication throughout project lifecycles. - Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment. - Stay up-to-date with emerging trends and legal requirements in the transport sector, ensuring all projects comply with current regulations. - Participate in public consultations, stakeholder meetings, and planning inquiries when required. - Collaborate with multi-disciplinary teams to ensure an integrated approach to project development. Qualifications and Skills: - Relevant degree in Transport Planning, Civil Engineering, Urban Planning, or a related field. - A minimum of 5 years of relevant experience in transport planning, including significant exposure to technical report writing and transport assessments. - Proficiency in transport modeling software and techniques, with a strong analytical background. - Excellent problem-solving skills and the ability to manage multiple projects simultaneously. - Strong interpersonal skills, capable of maintaining productive relationships with colleagues, clients, and stakeholders. - A full UK driving license is preferable. Benefits: We believe in rewarding our employees for their dedication and expertise. As part of our team, you will benefit from: - A competitive salary. - Opportunities for professional growth and development. - A supportive and collaborative work environment. Join us and play a pivotal role in developing innovative transportation solutions for a more sustainable and connected future. How to Apply: Please send your CV and a covering letter, detailing your suitability for the role and your motivation for joining our team, to Andy