Logix Resourcing

1st/2nd Line Service Desk Engineer (Must be ITIL Accredited) Our client, a successful automotive logistics company , is seeking a 1st/2nd Line Service Desk Engineer to join their IT Service Desk team of 11. You must be ITIL certified or have at least 1 years' experience working on a service desk following the ITIL framework. Strong knowledge of incident management, patch management, and endpoint management is essential. This role is primarily office-based , with some onsite support across 16 locations in the Grimsby area . Candidates wishing to apply must have their own form of transport. A full, clean UK driving licence is required. All work-related site visits will be fully expensed . The 1st/2nd Line Service Desk Analyst will be responsible for providing technical support to internal employees and external clients, ensuring timely and efficient issue resolution. This is a great opportunity for individuals who are passionate about IT, problem-solving, and delivering exceptional service. Experience and Technologies: Microsoft Windows OS, Server OS, Office 365, Hybrid Domain Epicor (ERP), Solarwinds (Service Desk), Network monitoring (Nagios), SD WAN, Cisco Switches and Routers, TP Link Wireless Networks, Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN technologies. Experience with remote desktop tools and IT service management software. Ability to work independently, manage priorities, and handle high-pressure situations. Strong documentation skills and attention to detail. Start Date: Immediate Location: Grimsby Salary: Up to £35,000 per annum

ERP IT Manager (EPICOR) A fantastic opportunity has arisen for an ERP IT Manager to join a client of ours on a permanent basis. The successful candidate will have hands-on experience with Epicor ERP System, or similar, and will lead on the day-to-day management, optimisation, and ongoing development of the system. Your responsibilities will include, although not limited to; Identifying process improvements, resolving system issues, managing ERP related projects across departments, working with third-party vendors and Epicor support. You'll also plan future upgrades, drive system enhancements, and provide training to end users to ensure the business gets the most from the system. The ERP IT Manager will also oversee our clients IT operations in collaboration with external support partners, ensuring reliable and efficient service across the business. This will include leading IT planning and strategy, driving innovation, managing resources, and ensuring the smooth day to day running of all systems and software. The following skill set will be deemed as advantageous; SQL, C#, SSRS, REST API, KPIs, Power BI, CRM, SharePoint This role will require you to be on site for 4 days initially with the remainder working remotely, travel if required. Salary: Dependent on experience Duration: Permanent Location: On site in London/Remote