Internal Business Development Manager Reporting to: Head of Business Development Overview: The Internal Business Development Manager will be responsible for driving new business revenue and enhancing strategic relationships across key accounts and industry stakeholders. The role focuses on increasing the company's visibility and engagement with Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers-ultimately securing both hardware orders and recurring service contracts. This position involves nurturing existing accounts while proactively developing new partnerships to support national growth and expand market share throughout the UK. Key Responsibilities: Support growth activities for accounts with low share of business by helping introduce new products, services, and solutions. Research and shortlist potential new accounts that are not yet using our products. Assist in selling and representing the product portfolio, learning to present heat interface units, meters, metering and billing services, operation & maintenance, and optimisation services. Build relationships with customer groups including Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in communal heating and district energy. Help deliver tactical plans agreed with the Head of Business Development by completing assigned sales activities and following up on leads. Share market and customer insights internally to flag opportunities, risks, or competitor activity that could affect accounts. Coordinate with internal teams to support the execution of account plans and ensure good service for clients. Support account mapping by helping identify decision makers and maintaining a simple contact programme. Prepare materials for meetings with senior stakeholders and provide administrative support for engagement activities. Keep CRM up to date with accurate records of customer interactions, opportunities, and next steps. Inform operational teams of any account-specific requirements or updates to help ensure smooth delivery. Key Skills: Strong interpersonal skills and willingness to learn how to build relationships across teams and with external stakeholders. Organised and structured approach to tasks, with attention to detail. Motivated and proactive attitude with a desire to hit targets and develop professionally. Clear communicator who can present ideas simply and prepare concise information for others. Team player who collaborates well and follows guidance from more senior colleagues. You: Recent graduate or early-career sales professional looking to grow in business development and account management. Some experience in customer-facing roles, internships, or campus activities demonstrating communication and teamwork. Interest in the energy, heating, or built-environment sectors and eagerness to learn product and market specifics. Comfortable working with CRM systems and basic sales tools and open to coaching and feedback. Ambitious to move into more senior sales responsibilities over time. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Dec 06, 2025
Full time
Internal Business Development Manager Reporting to: Head of Business Development Overview: The Internal Business Development Manager will be responsible for driving new business revenue and enhancing strategic relationships across key accounts and industry stakeholders. The role focuses on increasing the company's visibility and engagement with Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers-ultimately securing both hardware orders and recurring service contracts. This position involves nurturing existing accounts while proactively developing new partnerships to support national growth and expand market share throughout the UK. Key Responsibilities: Support growth activities for accounts with low share of business by helping introduce new products, services, and solutions. Research and shortlist potential new accounts that are not yet using our products. Assist in selling and representing the product portfolio, learning to present heat interface units, meters, metering and billing services, operation & maintenance, and optimisation services. Build relationships with customer groups including Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in communal heating and district energy. Help deliver tactical plans agreed with the Head of Business Development by completing assigned sales activities and following up on leads. Share market and customer insights internally to flag opportunities, risks, or competitor activity that could affect accounts. Coordinate with internal teams to support the execution of account plans and ensure good service for clients. Support account mapping by helping identify decision makers and maintaining a simple contact programme. Prepare materials for meetings with senior stakeholders and provide administrative support for engagement activities. Keep CRM up to date with accurate records of customer interactions, opportunities, and next steps. Inform operational teams of any account-specific requirements or updates to help ensure smooth delivery. Key Skills: Strong interpersonal skills and willingness to learn how to build relationships across teams and with external stakeholders. Organised and structured approach to tasks, with attention to detail. Motivated and proactive attitude with a desire to hit targets and develop professionally. Clear communicator who can present ideas simply and prepare concise information for others. Team player who collaborates well and follows guidance from more senior colleagues. You: Recent graduate or early-career sales professional looking to grow in business development and account management. Some experience in customer-facing roles, internships, or campus activities demonstrating communication and teamwork. Interest in the energy, heating, or built-environment sectors and eagerness to learn product and market specifics. Comfortable working with CRM systems and basic sales tools and open to coaching and feedback. Ambitious to move into more senior sales responsibilities over time. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Business Development Manager - Drive Growth in a Leading Financial Services Organisation Location: Flexible - Remote or Onsite (depending on your location) Why This Role? At Grafton Recruitment, we connect exceptional talent with opportunities that truly make an impact. We're currently partnering with a leading UK organisation in the financial services and credit management space to find a Business Development Manager who wants more than just a job-they want a career where they can influence growth, build strategic partnerships, and be part of a company that values innovation and integrity. About the Company This business is a recognised leader in its sector, delivering smart, ethical, and customer-focused solutions to some of the UK's most respected brands. Their reputation for transparency and professionalism has made them a trusted partner across multiple industries. As they continue to grow, they're looking for someone who can help shape the next chapter of their success story. The Opportunity This isn't a role for someone who wants to stand still. As Business Development Manager, you'll be the driving force behind new commercial relationships in the arrears and collections market. You'll work with major players-banks, utilities, telcos, and financial institutions-building trust and creating solutions that deliver real value. What you'll do: Develop and execute strategies to win new business and expand market presence. Build strong relationships with senior decision-makers across credit-granting organisations. Represent the company at industry events, conferences, and networking forums. Collaborate with internal teams to ensure seamless onboarding and client satisfaction. Stay ahead of industry trends and regulatory changes to keep the business competitive. What We're Looking For Proven success in business development within debt recovery, debt purchase, credit management, or financial services. A natural communicator and negotiator who can influence at senior levels. Highly organised, commercially driven, and motivated by results. Confident presenting and networking in professional settings. Why You Should Consider This Even if you're happy where you are, this role offers: A chance to make a real impact in a growing, reputable organisation. Competitive salary + performance bonuses. Enhanced pension contributions. Paid birthday leave. Well-being support, perks, and coaching sessions. Free onsite parking and regular team perks (like Monday & Friday breakfasts). A collaborative, dynamic environment where your ideas matter. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Dec 03, 2025
Full time
Business Development Manager - Drive Growth in a Leading Financial Services Organisation Location: Flexible - Remote or Onsite (depending on your location) Why This Role? At Grafton Recruitment, we connect exceptional talent with opportunities that truly make an impact. We're currently partnering with a leading UK organisation in the financial services and credit management space to find a Business Development Manager who wants more than just a job-they want a career where they can influence growth, build strategic partnerships, and be part of a company that values innovation and integrity. About the Company This business is a recognised leader in its sector, delivering smart, ethical, and customer-focused solutions to some of the UK's most respected brands. Their reputation for transparency and professionalism has made them a trusted partner across multiple industries. As they continue to grow, they're looking for someone who can help shape the next chapter of their success story. The Opportunity This isn't a role for someone who wants to stand still. As Business Development Manager, you'll be the driving force behind new commercial relationships in the arrears and collections market. You'll work with major players-banks, utilities, telcos, and financial institutions-building trust and creating solutions that deliver real value. What you'll do: Develop and execute strategies to win new business and expand market presence. Build strong relationships with senior decision-makers across credit-granting organisations. Represent the company at industry events, conferences, and networking forums. Collaborate with internal teams to ensure seamless onboarding and client satisfaction. Stay ahead of industry trends and regulatory changes to keep the business competitive. What We're Looking For Proven success in business development within debt recovery, debt purchase, credit management, or financial services. A natural communicator and negotiator who can influence at senior levels. Highly organised, commercially driven, and motivated by results. Confident presenting and networking in professional settings. Why You Should Consider This Even if you're happy where you are, this role offers: A chance to make a real impact in a growing, reputable organisation. Competitive salary + performance bonuses. Enhanced pension contributions. Paid birthday leave. Well-being support, perks, and coaching sessions. Free onsite parking and regular team perks (like Monday & Friday breakfasts). A collaborative, dynamic environment where your ideas matter. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Business Development Manager Part-time (3 days per week) 200 per day Remote role Grafton Recruitment is delighted to be partnering with a growing professional services organisation seeking an experienced Business Development Manager to join on a part-time contract basis (3 days per week). The company provides advisory, tax, accounting and payroll services, helping businesses plan, grow and achieve long-term success. This is a flexible contracting position where you will be responsible for creating and delivering business growth opportunities. The role involves identifying prospects, converting leads into clients and maintaining strong relationships. You will be working closely to with the leadership team to ensure commercial objectives are met. THE ROLE: Some of your responsibilities as a Business Development Manager: Developing and implementing strategies to attract new clients. Conducting research to identify market opportunities. Managing and strengthening client relationships. Supporting directors with proposals, client presentations, and collaboration with different teams within the company to meet business objectives. THE CANDIDATE: Strong experience in business development and sales within services (not products). Ability to build trust and long-term value with clients. Clear and professional communication skills. Ability to work on your own initiatives as well as part of the team. Background in financial or professional services. Proficiency in Microsoft Office 365 required. HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Matthew Foster on: (url removed) We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Oct 09, 2025
Contractor
Business Development Manager Part-time (3 days per week) 200 per day Remote role Grafton Recruitment is delighted to be partnering with a growing professional services organisation seeking an experienced Business Development Manager to join on a part-time contract basis (3 days per week). The company provides advisory, tax, accounting and payroll services, helping businesses plan, grow and achieve long-term success. This is a flexible contracting position where you will be responsible for creating and delivering business growth opportunities. The role involves identifying prospects, converting leads into clients and maintaining strong relationships. You will be working closely to with the leadership team to ensure commercial objectives are met. THE ROLE: Some of your responsibilities as a Business Development Manager: Developing and implementing strategies to attract new clients. Conducting research to identify market opportunities. Managing and strengthening client relationships. Supporting directors with proposals, client presentations, and collaboration with different teams within the company to meet business objectives. THE CANDIDATE: Strong experience in business development and sales within services (not products). Ability to build trust and long-term value with clients. Clear and professional communication skills. Ability to work on your own initiatives as well as part of the team. Background in financial or professional services. Proficiency in Microsoft Office 365 required. HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Matthew Foster on: (url removed) We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Marketing Executive Reporting to: Marketing Manager Overview: Grafton Recruitment are recruiting a Marketing Executive for a leading heat network energy supplier in the Greater Bradford area. Our client is a leading provider of end-to-end heat network solutions, with a nation-wide presence, over 40 years of experience in reducing carbon emissions and 200+ employees. Their client base includes local authorities, housing associations and private developers. Helping to optimise energy efficiency, manage renewable energy, and focus on well performing schemes, whilst minimising costs to the resident. They are looking for a Marketing Executive to support the delivery of their strategic marketing plan. Reporting to the Marketing Manager, the role contributes directly to business growth by executing targeted campaigns, generating qualified leads, and enhancing brand visibility across multiple channels. Key Responsibilities: Support the development and execution of integrated marketing campaigns. Supporting the business with customer communications and material Perform market analysis and research to identify product, service, and market gaps. Collaborate with external agencies (creative, PR, SEO, web, design) to deliver marketing initiatives. Design basic marketing and comms materials in line with brand guidelines Create and proofread compelling content for digital platforms, including website, blogs, social media, email, and video. Manage and optimise social media channels to increase engagement and brand awareness. Coordinate webinars, events, and exhibitions from planning to execution. Maintain and update CRM and customer databases. Analyse and report on campaign performance and ROI. Ensure all activity aligns with brand guidelines and industry best practices. Play a role in understanding the evolving needs of customers across multiple sectors Support and manage internal company events and the marketing department SharePoint You: Minimum 2 years B2B marketing experience. Strong written and verbal communication skills. Proven ability to manage campaigns and third-party agencies. Experience with SEO, PPC, CRM systems, and social media management. Proficient in digital marketing tools; experience with WordPress and HubSpot desirable. Creative, proactive, and results-driven approach. Ability to work independently and as part of a wider team Excellent attention to detail Familiarity with marketing programmes and social media platforms. Experience and skill with MS Office packages including Word, Excel and PowerPoint We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Oct 06, 2025
Full time
Marketing Executive Reporting to: Marketing Manager Overview: Grafton Recruitment are recruiting a Marketing Executive for a leading heat network energy supplier in the Greater Bradford area. Our client is a leading provider of end-to-end heat network solutions, with a nation-wide presence, over 40 years of experience in reducing carbon emissions and 200+ employees. Their client base includes local authorities, housing associations and private developers. Helping to optimise energy efficiency, manage renewable energy, and focus on well performing schemes, whilst minimising costs to the resident. They are looking for a Marketing Executive to support the delivery of their strategic marketing plan. Reporting to the Marketing Manager, the role contributes directly to business growth by executing targeted campaigns, generating qualified leads, and enhancing brand visibility across multiple channels. Key Responsibilities: Support the development and execution of integrated marketing campaigns. Supporting the business with customer communications and material Perform market analysis and research to identify product, service, and market gaps. Collaborate with external agencies (creative, PR, SEO, web, design) to deliver marketing initiatives. Design basic marketing and comms materials in line with brand guidelines Create and proofread compelling content for digital platforms, including website, blogs, social media, email, and video. Manage and optimise social media channels to increase engagement and brand awareness. Coordinate webinars, events, and exhibitions from planning to execution. Maintain and update CRM and customer databases. Analyse and report on campaign performance and ROI. Ensure all activity aligns with brand guidelines and industry best practices. Play a role in understanding the evolving needs of customers across multiple sectors Support and manage internal company events and the marketing department SharePoint You: Minimum 2 years B2B marketing experience. Strong written and verbal communication skills. Proven ability to manage campaigns and third-party agencies. Experience with SEO, PPC, CRM systems, and social media management. Proficient in digital marketing tools; experience with WordPress and HubSpot desirable. Creative, proactive, and results-driven approach. Ability to work independently and as part of a wider team Excellent attention to detail Familiarity with marketing programmes and social media platforms. Experience and skill with MS Office packages including Word, Excel and PowerPoint We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Supply Chain Manager High-Growth Consumer Brand London (Hybrid) A rapidly scaling consumer brand, recently acquired by a global group, is seeking a Supply Chain Manager to manage its end-to-end supply plan and ensure operational excellence across purchasing, production, and fulfilment. This is a mid-level role offering significant exposure to senior stakeholders and the opportunity to shape systems and processes in a fast-paced, high-growth environment. You will be responsible for managing supplier relationships, overseeing stock ordering and control, and ensuring timely production and delivery to fulfilment centres. The role also involves supporting cost optimisation initiatives, improving supply chain performance, and ensuring readiness for new product launches. Key Responsibilities Manage relationships with third-party suppliers and contract manufacturers, ensuring clear communication and weekly performance check-ins. Lead the ordering process, including PO creation, production scheduling, and supplier readiness for launches. Produce accurate reports on stock levels, stock cover (e.g., days on hand), and supplier performance to inform planning decisions. Support cost and margin improvement initiatives through negotiation and process optimisation. Collaborate with Commercial and Demand Planning teams to align supply with forecasts and campaign plans. Partner with fulfilment teams to maintain optimal stock levels across DTC and retail channels. Monitor inventory health, reduce ageing stock, and ensure FIFO compliance. Support S&OP and monthly planning processes to align production, inventory, and sales activity. Develop contingency plans and manage risks across suppliers and logistics to maintain continuity and protect service. Candidate Profile We are seeking a proactive and detail-oriented supply chain professional who thrives in a fast-paced, entrepreneurial environment. The ideal candidate will: Have 3+ years' experience in supply chain, ideally within FMCG, beauty, or personal care. Demonstrate experience working with third-party component/packaging suppliers and contract manufacturers. Possess strong Excel or Google Sheets skills (experience with Brightpearl is a plus). Be commercially minded, confident analysing costs and tracking supply chain KPIs. Be highly organised, process-driven, and comfortable managing multiple priorities. Show excellent communication and collaboration skills, with a problem-solving mindset. Be passionate about sustainability and excited by the opportunity to shape systems and processes from the ground up. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Oct 04, 2025
Full time
Supply Chain Manager High-Growth Consumer Brand London (Hybrid) A rapidly scaling consumer brand, recently acquired by a global group, is seeking a Supply Chain Manager to manage its end-to-end supply plan and ensure operational excellence across purchasing, production, and fulfilment. This is a mid-level role offering significant exposure to senior stakeholders and the opportunity to shape systems and processes in a fast-paced, high-growth environment. You will be responsible for managing supplier relationships, overseeing stock ordering and control, and ensuring timely production and delivery to fulfilment centres. The role also involves supporting cost optimisation initiatives, improving supply chain performance, and ensuring readiness for new product launches. Key Responsibilities Manage relationships with third-party suppliers and contract manufacturers, ensuring clear communication and weekly performance check-ins. Lead the ordering process, including PO creation, production scheduling, and supplier readiness for launches. Produce accurate reports on stock levels, stock cover (e.g., days on hand), and supplier performance to inform planning decisions. Support cost and margin improvement initiatives through negotiation and process optimisation. Collaborate with Commercial and Demand Planning teams to align supply with forecasts and campaign plans. Partner with fulfilment teams to maintain optimal stock levels across DTC and retail channels. Monitor inventory health, reduce ageing stock, and ensure FIFO compliance. Support S&OP and monthly planning processes to align production, inventory, and sales activity. Develop contingency plans and manage risks across suppliers and logistics to maintain continuity and protect service. Candidate Profile We are seeking a proactive and detail-oriented supply chain professional who thrives in a fast-paced, entrepreneurial environment. The ideal candidate will: Have 3+ years' experience in supply chain, ideally within FMCG, beauty, or personal care. Demonstrate experience working with third-party component/packaging suppliers and contract manufacturers. Possess strong Excel or Google Sheets skills (experience with Brightpearl is a plus). Be commercially minded, confident analysing costs and tracking supply chain KPIs. Be highly organised, process-driven, and comfortable managing multiple priorities. Show excellent communication and collaboration skills, with a problem-solving mindset. Be passionate about sustainability and excited by the opportunity to shape systems and processes from the ground up. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
This is a fantastic opportunity for a proactive individual with a strong background in HR and payroll to contribute to a collaborative and forward-thinking environment. The successful candidate will be responsible for providing day-to-day HR support and managing payroll operations. This includes advising employees on HR matters, coordinating recruitment activities, and ensuring accurate and timely payroll processing. The role also involves contributing to health & safety initiatives, promoting environmental practices, and supporting continuous improvement across HR processes. This is a rewarding opportunity to join a supportive team and make a meaningful impact. Key Responsibilities Advise employees on HR-related queries and policies Administer interview confirmations and recruitment logistics Provide general administrative support across people-related initiatives, including the coordination of company-wide events and social activities to foster employee engagement and team culture. Recommend improvements to HR processes and operational efficiency Promote safe working practices and report hazards as required Support environmental initiatives including recycling and waste management Champion customer focus and uphold brand values Maintain and update HR systems and employee records Manage end-to-end payroll processing, ensuring compliance with statutory requirements Liaise with finance and external providers to ensure accurate payroll submissions Resolve payroll queries and support employees with pay-related concerns Skills required 3+ years' experience in HR and payroll Empathetic and resilient, with excellent interpersonal skills Preferred Skills & Qualifications CIPD qualified or working towards qualification Proficient in MS Excel and PowerPoint Experience with HR systems Full UK driving licence preferred We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Oct 03, 2025
Full time
This is a fantastic opportunity for a proactive individual with a strong background in HR and payroll to contribute to a collaborative and forward-thinking environment. The successful candidate will be responsible for providing day-to-day HR support and managing payroll operations. This includes advising employees on HR matters, coordinating recruitment activities, and ensuring accurate and timely payroll processing. The role also involves contributing to health & safety initiatives, promoting environmental practices, and supporting continuous improvement across HR processes. This is a rewarding opportunity to join a supportive team and make a meaningful impact. Key Responsibilities Advise employees on HR-related queries and policies Administer interview confirmations and recruitment logistics Provide general administrative support across people-related initiatives, including the coordination of company-wide events and social activities to foster employee engagement and team culture. Recommend improvements to HR processes and operational efficiency Promote safe working practices and report hazards as required Support environmental initiatives including recycling and waste management Champion customer focus and uphold brand values Maintain and update HR systems and employee records Manage end-to-end payroll processing, ensuring compliance with statutory requirements Liaise with finance and external providers to ensure accurate payroll submissions Resolve payroll queries and support employees with pay-related concerns Skills required 3+ years' experience in HR and payroll Empathetic and resilient, with excellent interpersonal skills Preferred Skills & Qualifications CIPD qualified or working towards qualification Proficient in MS Excel and PowerPoint Experience with HR systems Full UK driving licence preferred We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Field Sales Specialist- B2B Location: (UK & Ireland) - Field based and London showroom Employment Type: Full-Time Salary: Competitive base + uncapped commission + car allowance Company Overview We are a leading supplier of bespoke ceramic tiles and surfaces, known for our commitment to craftsmanship, quality, and design innovation. Our collections reflect timeless aesthetics and premium materials, making us a trusted partner for retailers and wholesalers across the UK and Ireland. Role Summary We are seeking a commercially savvy B2B Field Sales Specialist to manage and grow our trade client base. This role is ideal for someone who thrives in client-facing environments and has a proven track record in building strong relationships within the retail and wholesale sectors. Key Responsibilities Manage and expand a portfolio of retail and wholesale clients across the UK and Ireland Promote our exclusive range of bespoke ceramic tiles and surfaces Identify new business opportunities and drive revenue growth through strategic outreach and partnerships Collaborate with internal teams to ensure smooth order fulfilment and high levels of customer satisfaction Travel across the UK and Ireland for three weeks each month, with one week based in our London showroom (subject to change depending on trade shows and industry events) Candidate Requirements minimum of 2-5 years of B2B field sales experience, ideally within ceramics, tiles, or building products Demonstrated success in selling to retailers, wholesalers, or trade distributors Strong negotiation and relationship-building skills Self-motivated, organised, and confident in client-facing environments Appreciation for premium surfaces and design-led products What We Offer Opportunity to represent a brand known for inspired craftsmanship and innovation Generous bonus scheme with uncapped earning potential Company car, pension plan, and ongoing professional development Supportive and collaborative team culture that values initiative and results We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Sep 23, 2025
Full time
Field Sales Specialist- B2B Location: (UK & Ireland) - Field based and London showroom Employment Type: Full-Time Salary: Competitive base + uncapped commission + car allowance Company Overview We are a leading supplier of bespoke ceramic tiles and surfaces, known for our commitment to craftsmanship, quality, and design innovation. Our collections reflect timeless aesthetics and premium materials, making us a trusted partner for retailers and wholesalers across the UK and Ireland. Role Summary We are seeking a commercially savvy B2B Field Sales Specialist to manage and grow our trade client base. This role is ideal for someone who thrives in client-facing environments and has a proven track record in building strong relationships within the retail and wholesale sectors. Key Responsibilities Manage and expand a portfolio of retail and wholesale clients across the UK and Ireland Promote our exclusive range of bespoke ceramic tiles and surfaces Identify new business opportunities and drive revenue growth through strategic outreach and partnerships Collaborate with internal teams to ensure smooth order fulfilment and high levels of customer satisfaction Travel across the UK and Ireland for three weeks each month, with one week based in our London showroom (subject to change depending on trade shows and industry events) Candidate Requirements minimum of 2-5 years of B2B field sales experience, ideally within ceramics, tiles, or building products Demonstrated success in selling to retailers, wholesalers, or trade distributors Strong negotiation and relationship-building skills Self-motivated, organised, and confident in client-facing environments Appreciation for premium surfaces and design-led products What We Offer Opportunity to represent a brand known for inspired craftsmanship and innovation Generous bonus scheme with uncapped earning potential Company car, pension plan, and ongoing professional development Supportive and collaborative team culture that values initiative and results We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Grafton Recruitment
Newcastle Upon Tyne, Tyne And Wear
Head of Central Sales - Customer Solutions North East 65k- 70k + Car + Bonus + Benefits Are you a strategic leader with the energy to drive transformation and the grit to deliver results? This is your opportunity to lead a high-impact central sales function at the heart of a fast-paced, service-led business. We're looking for a Head of Central Sales to shape the future of customer engagement, sales performance, and operational excellence. You'll be the driving force behind revenue growth, quote conversion, and customer satisfaction - all while embedding a culture of ownership, accountability, and service brilliance. Why This Role Matters Lead a multi-functional team across internal sales, customer contact, and solutions Be the central link between depots, divisional teams, and customer operations Own and optimise sales processes, invoicing accuracy, and service delivery Champion transformation through CRM, BI, and scalable systems Deliver against strategic OKRs that power frontline performance What You'll Be Doing Sales & Commercial Delivery Convert inbound enquiries into profitable orders across multiple product lines Drive quote conversion, upselling, and customer lifetime value Monitor key KPIs including margin, revenue retention, and conversion rates Embed a "sales through service" culture across all customer touchpoints Process Ownership & Governance Own hire processes and ensure clean, accurate invoicing Align sales operations with divisional and depot teams Champion continuous improvement and operational discipline Customer Experience & Service Excellence Drive a "right first time" approach across all channels Use data and feedback to resolve root causes of dissatisfaction Promote responsiveness and joined-up service delivery Depot & Network Engagement Act as the central hub between depots and customer teams Provide coaching and governance to ensure consistent practices Foster collaboration across the network Leadership & Culture Lead with clarity, energy, and purpose Inspire and develop team leaders with coaching and succession planning Model behaviours that reflect trust, accountability, and continuous improvement Transformation & Data-Led Decision Making Lead CRM and system rollouts, driving adoption and performance Align end-to-end customer journeys with commercial goals Leverage BI tools to embed a data-driven culture OKR Ownership Translate strategic goals into measurable team deliverables Own dashboards that track sales, service, and transformation outcomes What You'll Bring Senior leadership experience in rental, hire, contact centre, or B2B service environments Proven ability to deliver sales through service and lead high-volume teams Strong commercial acumen and operational resilience A collaborative, coaching-led leadership style Experience driving transformation and cross-functional alignment Success Looks Like Revenue growth across key product lines High quote-to-order conversion rates Outstanding customer satisfaction scores Clean, accurate invoicing and process compliance HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact us. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Sep 22, 2025
Full time
Head of Central Sales - Customer Solutions North East 65k- 70k + Car + Bonus + Benefits Are you a strategic leader with the energy to drive transformation and the grit to deliver results? This is your opportunity to lead a high-impact central sales function at the heart of a fast-paced, service-led business. We're looking for a Head of Central Sales to shape the future of customer engagement, sales performance, and operational excellence. You'll be the driving force behind revenue growth, quote conversion, and customer satisfaction - all while embedding a culture of ownership, accountability, and service brilliance. Why This Role Matters Lead a multi-functional team across internal sales, customer contact, and solutions Be the central link between depots, divisional teams, and customer operations Own and optimise sales processes, invoicing accuracy, and service delivery Champion transformation through CRM, BI, and scalable systems Deliver against strategic OKRs that power frontline performance What You'll Be Doing Sales & Commercial Delivery Convert inbound enquiries into profitable orders across multiple product lines Drive quote conversion, upselling, and customer lifetime value Monitor key KPIs including margin, revenue retention, and conversion rates Embed a "sales through service" culture across all customer touchpoints Process Ownership & Governance Own hire processes and ensure clean, accurate invoicing Align sales operations with divisional and depot teams Champion continuous improvement and operational discipline Customer Experience & Service Excellence Drive a "right first time" approach across all channels Use data and feedback to resolve root causes of dissatisfaction Promote responsiveness and joined-up service delivery Depot & Network Engagement Act as the central hub between depots and customer teams Provide coaching and governance to ensure consistent practices Foster collaboration across the network Leadership & Culture Lead with clarity, energy, and purpose Inspire and develop team leaders with coaching and succession planning Model behaviours that reflect trust, accountability, and continuous improvement Transformation & Data-Led Decision Making Lead CRM and system rollouts, driving adoption and performance Align end-to-end customer journeys with commercial goals Leverage BI tools to embed a data-driven culture OKR Ownership Translate strategic goals into measurable team deliverables Own dashboards that track sales, service, and transformation outcomes What You'll Bring Senior leadership experience in rental, hire, contact centre, or B2B service environments Proven ability to deliver sales through service and lead high-volume teams Strong commercial acumen and operational resilience A collaborative, coaching-led leadership style Experience driving transformation and cross-functional alignment Success Looks Like Revenue growth across key product lines High quote-to-order conversion rates Outstanding customer satisfaction scores Clean, accurate invoicing and process compliance HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact us. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.