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Job Description Anaesthetics & Recovery Nurse/ODP Fulwood Hall Hospital Full time - 37.5 hours The role At Ramsay Health Care UK, we know our people are our most important asset. Join our Theatre department as an Anaesthetics & Recovery Nurse/ODP and support on our journey of 'people caring for people'. You'll have the best facilities - many of our theatres have laminar airflow systems and state of the art integrated theatre technology. You'll also have access to the Ramsay Academy, with potential to gain your ALS, and the chance to develop your career across our 30+ network of independent hospitals across the UK. Like us, you have a can do attitude, and you're committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. What you'll bring with you HCPC/NMC registration Anaesthetics & recovery experience ALS would be desirable, but not essential Proven ability to work effectively in a team environment as well as independently Flexible and positive attitude A warm, considerate and empathetic character Benefits • 25 Days Leave + Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. For further information or an informal conversation about the role, please contact Mathew Marskell via email- We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

My well established Client is urgently recruiting for a Field Engineer who can deliver outstanding technical service both remotely and on-site, ensuring their client's IT systems run smoothly and efficiently. My Client pride themselves on delivering exceptional IT support to a diverse range of clients. As part of their growing technical team, you'll act as a critical escalation point for the Service Desk, taking ownership of complex technical issues, diagnosing root causes, and implementing solutions that make a real difference, predominantly on various Client sites. What You'll Be Doing Providing advanced on-site and remote technical support to our clients, resolving escalated issues efficiently and professionally. Collaborating with clients to understand their environments, anticipate needs, and recommend improvements. Supporting and mentoring other engineers when required, ensuring high standards across the service desk. Installing, configuring, and supporting a wide range of IT hardware and software, including servers, workstations, and networking equipment. Running, patching, and terminating cabling for new hardware installations. Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions. The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad technical knowledge base, a collaborative mindset, and the ability to work independently when required. Essential Skills & Experience: Demonstrable experience in a Service Desk or Field Engineer role Strong understanding of IT principles and Microsoft Windows Server/Desktop environments Excellent troubleshooting and diagnostic skills, both remote and on-site Familiarity with networking technologies: TCP/IP, Firewalls, Routing/Switching Experience with Azure Active Directory, Backup/DRaaS technologies, and IaaS environments Strong knowledge of Intune, Conditional Access, and related security frameworks Comfortable running, patching, and terminating cabling as part of new hardware installations A current and valid UK driving license (essential) The role is predominately field based, Clients are typically around Berkshire, Hampshire and Wiltshire, there will be a company car and mobile phone allowance provided. This is a great role with a fantastic Client, please send an up to date CV for an immediate response and more information on the opportunity.

Data Engineer - Hybrid (1 - 2 days a month in Hastings) - 70k. Ready to take your Data Engineering career to the next level? My client is on the lookout for a talented Data Engineer to help shape the future of their growing business. If you're excited by turning raw data into game changing insights, this role is for you. As part of the Data Engineering team, you'll design and manage the processes that make data accessible, reliable, and powerful. Your work will directly influence strategy, performance, and decision making across the business - giving you a real chance to make an impact. What you'll be doing: Building and optimising the client's data platform to support growth. Designing and maintaining ETL/ELT processes that keep data flowing. Helping shape the data strategy and modernise legacy systems. Staying on top of the latest Azure and data tech trends. Partnering with stakeholders to deliver solutions that drive results. What we're looking for: Proven experience in Data Architecture and data modelling. Strong skills in Microsoft Azure tools (Fabric, OneLake, Data Factory). Confident with Python/PySpark and relational databases. Hands-on ETL/ELT experience. A problem-solver with a positive, can-do attitude. Bonus points if you bring: Tableau, Power BI, SSAS, SSIS or wider Azure data tool experience. Why join? This is more than just a job. It's a chance to work with cutting edge tools, have your ideas heard, and help shape the data future of a forward thinking organisation. If you're ambitious, collaborative, and ready to thrive in a fast paced environment, we'd love to hear from you.

IT Engineer Location : H Tempest Head Office, Cornwall, TR26 3HU Salary : Circa £35,000 per annum + Great Benefits! Contract Type : Full-time, Permanent We re hiring! Tempest Photography (the UK s leading school photography company) are looking for a passionate Software Developer to join our team and help us build and improve the platforms our customers and colleagues rely on every day! We are seeking a talented IT Engineer to join our team with a strong background in Microsoft s Technology Stack. You ll play a crucial role in maintaining and optimising our IT infrastructure, supporting various systems, and contributing to new projects and implementations. In addition to this, as our IT Engineer you will be responsible for: Working as part of the IT team to maintain and support the IT & Telecommunications environments. Proactively monitoring systems, and assist with new projects and implementations. Collaborating with cross-functional teams to understand data needs and provide technical solutions. Leveraging cloud technologies for system deployment, management, and optimization. Performing routine maintenance tasks, including backups, indexing, and query optimisation. Staying abreast of industry trends and best practices to continually enhance IT capabilities. In order to be successful in this role it s essential that you have: Significant experience working in a complex IT environment. High level of technical knowledge spanning server, storage, and Active Directory. Experience with various Cloud solutions, such as AWS, Azure, or Google Cloud. Ability to explain technical concepts to non-technical staff. Excellent verbal and written communication skills. Ability to work independently without direct supervision, managing and supporting others to do the same. It would be great if you had: Network+ / MSCE or similar certification. Experience with other database systems. Experience with Linux operating systems. Evidence of continuing professional development. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job title: KS4 Maths Teacher Location: Wetheringsett Manor, Suffolk, IP14 5QX Salary: Up to £42,500 per annum depending on experience (Not pro rata) Hours: 37.5 hours per week Monday to Friday 8.15am to 3.45pm Contract: Permanent, Term Time Only Start: March 2026 UK Applicants only. This role does not offer sponsorship. Are you an inspiring Maths educator ready to make a meaningful difference in the lives of young learners? At Wetheringsett Manor School, we believe every pupil deserves access to outstanding education tailored to their unique needs. We're searching for a dynamic, passionate KS4 Maths Teacher to join our vibrant team and help us transform learning journeys from foundation through to higher GCSE levels. About the Role As a KS4 Maths Teacher at Wetheringsett Manor, you will be at the heart of delivering exceptional maths education, primarily to students at Key Stage 4, but also supporting KS2 and KS3 through collaborative curriculum planning. Your role will be diverse and rewarding, encompassing: High-Quality Teaching: Deliver engaging, differentiated Maths lessons from Entry Level Certificates (ELC) through to Higher GCSE, ensuring every pupil is supported to achieve their personal best. Form Tutor Role: Mentor and support a group of students, guiding their academic progress, personal development, and social growth. Life Skills & Social Development: Participate in delivering life skills and social development lessons, enriching pupils' holistic education. Curriculum Leadership: Work closely with the Assistant Head and Key Stage leads to develop, review, and implement robust schemes of work, ensuring smooth progression and scaffolding across all key stages. Special Educational Needs (SEN) Focus: Play a vital role in advancing our SEN provision, working with multidisciplinary teams, families, and external agencies to ensure inclusive education and successful pupil integration. Collaborative Planning: Help establish and maintain ambitious, achievable targets through data-informed planning, closely tracking pupil progress and adapting teaching strategies to meet evolving needs. Resource Management: Support the identification, development, and effective use of learning resources, including digital tools, to create a stimulating and supportive learning environment. If you're passionate about Maths, driven to support all learners, and eager to join a forward-thinking, inclusive school community, we'd love to hear from you! What You'll Bring: Qualified Teacher Status (QTS): You must hold QTS to ensure you are fully qualified to deliver high-quality teaching within the UK education system. Full UK Driving Licence and access to own vehicle Expertise in Maths Education: Proven experience teaching Maths across a wide range of abilities at KS4, including Entry Level Certificates (ELC), foundation, and higher GCSE levels. Passion for Inclusion: A genuine commitment to supporting learners with Special Educational Needs (SEN), including those with Social, Emotional, and Mental Health (SEMH) needs, ensuring every pupil can thrive. Innovative Teaching Skills: Ability to employ diverse teaching methods and effective assessment tools tailored to different learning styles and needs. Data-Driven Approach: Confidence and skill in using assessment data to monitor, evaluate, and improve pupil progress and outcomes. Team Player: Enthusiastic collaborator who enjoys working within a supportive team, sharing best practices, and contributing to whole-school improvement initiatives. Strong Communication: Exceptional ability to build positive, trusting relationships with pupils, parents/carers, colleagues, and external partners, fostering an inclusive and engaging learning environment. Professional Growth: Dedication to your own ongoing professional development, including willingness to undertake training in behaviour management, therapeutic approaches, and any other areas supporting pupil success. About the School Wetheringsett Manor School is a new independent day SEMH School for up to 100 pupils aged 7-18. Our dedicated team work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. Wetheringsett Manor School has gone through significant refurbishment and is based in Suffolk, East Anglia and opened to pupils in November 2020. The Manor House is located in 17 acres of parkland with wooded boundaries and sits on the edge of the village of Wetheringsett. The accommodation also provides several other buildings including a converted stable block, a cottage and two industrial units. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. Acorn Education is the UK's leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Service Engineer -Field Based. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment click apply for full job details

About The Role West Oxfordshire District Council is looking for an experienced and forward-thinking Senior Accountant to join our small but highly collaborative Finance team, based in our Witney offices. This is your chance to step into a key role where youll help shape financial decision-making, strengthen partnerships across the council, and add real value, not just on paper, but where it truly m click apply for full job details

UI/UX Designer A great career opportunity has arisen for a UI/UX Designer in the Peterborough area, to join an established innovative company. You will need solid knowledge of UI, UX design, Adobe creative suite, HTML and CSS. This role will suit someone who is looking for a new fresh and exciting challenge as a UI designer/Developer within a very successful and growing team. Key skills required: HTML CSS UI/UX Sketch/Adobe XD/Figma Adobe creative suite Producing Wireframes The ideal candidate will have a passion for Design and designing excellent work for international clients and be able to work individually and within a team. For the successful candidate, we offer a competitive package along with excellent career opportunities. For more information please contact Charles Jenson Recruitment.

PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract 40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could be your next big opportunity. We're looking for a PMO Specialist to join our innovative team and play a critical role in driving forward strategic digital transformation investments. What You'll Be Doing As our PMO Specialist, you will ensure the smooth planning, coordination, execution, and reporting of our new Program across financials, procurement, and project performance. You will act as a key connector between track leaders, project stakeholders, finance, and leadership teams. Your key responsibilities will include: Coordinating all aspects of planning, budgeting, procurement, and project monitoring for the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholder management skills Proficiency in Microsoft Excel (formulas, pivot tables, data cleaning/analysis) Experience in time management and prioritization in an agile environment Demonstrated ability to solve problems and manage risks and issues effectively A collaborative, proactive, and flexible approach to teamwork Desired (Nice-to-Have) Experience managing investment or transformation programs Background in budget, cost management, and reporting Familiarity with Cisco procurement systems/processes Experience with (url removed) or similar for bookings/investments tracking Understanding of project and program management methodologies People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Qualified Accountant - Belfast - £40000 - £45000 per annum Your new companyJoin a dynamic finance team that sits at the heart of group reporting and decision-making. You'll work alongside seasoned professionals who value accuracy, collaboration and continuous improvement. Sustainability and health and safety are woven into the culture, so your insights help shape a safe, environmentally aware workplace. Your new role As Newly Qualified Accountant reporting to the Group Financial Controller, you will: Prepare and review monthly management accounts, ensuring accuracy and timeliness Own balance sheet reconciliations and maintain the integrity of financial data Draft statutory financial statements in line with accounting standards Manage the audit process as liaison with external auditors Prepare and file VAT, Corporation Tax and other returns, ensuring full compliance Support budgeting and forecasting cycles alongside budget holders Deliver financial analysis and business insights to inform strategic decisions Develop, improve and document financial processes and internal controls Lead or support projects such as ERP implementations, acquisitions or automation initiatives Carry out other reasonable duties as required by the business Raise HSE concerns and contribute to a safe, environmentally friendly workspace What you'll need to succeed Qualified Chartered Accountant (ACA or ACCA or CIMA) Newly qualified training from a top-tier accounting firm or equivalent industry experience Strong technical accounting knowledge and understanding of financial reporting standards Excellent analytical, problem-solving and attention-to-detail skills Proficiency in Excel and familiarity with ERP systems and reporting tools Commercial acumen and ability to challenge and support operational teams Self-starter with a continuous improvement mindset and strong organisational skills Outstanding communication, interpersonal skills and ability to build collaborative relationships Agile approach, open to new challenges, and able to work both independently and in a team Prepared to travel when necessary and right to work in the UK Desirable: Sector experience in manufacturing Exposure to group reporting and UK/Irish tax legislation Project or change management experience Full driving licence with access to a car What you'll get in return Competitive salary and performance-related bonus Comprehensive professional development and study-support package Hybrid working model with flexible hours Opportunity to lead high-impact finance projects and cross-functional initiatives A supportive culture that prioritises well-being, safety and environmental responsibility If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #

IT Procurement Specialist + 6 month initial contract + Fully remote working + 390 to 305 per day Job Description: The UK Procurement team is currently recruiting an IT Procurement Specialist for its IT & Telco Procurement team. The role consists of leading on self-identified and allocated projects, delivering against agreed timescales and outcomes for the specified areas. Interaction with Business Leaders and vendors is required at senior level and therefore you must be confident and comfortable interacting at all levels. Key Attributes: The successful candidate is likely to have experience working across multiple sectors and must be able to demonstrate capability in the following attributes though these are not all necessarily required for this specific role. Be a team player Have good stakeholder management skills Sourcing experience - capable of running an RFx process, with good IT knowledge including hardware, software and services, and understand current market trends Preparation of, or assisting in the preparation, of category plans and driving savings, whilst aligning with client's strategies Vendor management, including relationship management, performance management, benchmarking Contract management including negotiating and implementing new contracts, licence agreements, sub-contracts with back-to-back client terms, amendments, addendums and novations Excellent Interpersonal skills both verbal and written when dealing with internal and external clients Experience in supporting bid opportunities relating to Procurement scope. Key Responsibilities: Manage a full sourcing process from the definition of requirements, to contract signature and to communicate progress Negotiate commercial terms and terms and conditions for different types of agreements Post contract award contract management Provide procurement support to bid teams Participate in the category definition and implementation of the category roadmap Establish commercial governance meetings with internal stakeholders and vendors, covering programme/project/commercial performance, business changes and priorities, submit propositions and innovation proposals, demand management. Attending meetings as required with internal stakeholders, vendors, procurement colleagues, and clients when necessary Liaise with Group Category Buyers to understand latest global contracts and trends, define and execute sourcing strategies with global vendors impacting local projects and in the creation of innovative solutions to internal stakeholders and clients. Responsible for tracking savings and cost avoidance, dealing with financial planning and forecasting Become proficient with procurement tools such as SAP eSourcing. Personal Profile: Strong interpersonal and negotiation skills Strong communication skills both written and oral Excellent report writing skills Self-motivated and able to work with minimal supervision Well organised with common sense and pragmatism Ability to work to deadlines in a pressurised environment Good commercial awareness Excellent stakeholder and supplier management skills High level of numeracy and literacy Team leadership/management experience A previous knowledge or background in outsourcing or outsourcing organisations is desirable The ability to obtain security clearance is preferable. Technical Skills: CIPS qualified/part qualified preferred Vendor management Vendor contract management Excellent working knowledge of MS Office Previous exposure to eSourcing systems.

Job Description Pump Engineer (Field-Based) to cover the area between Stoke-on-Trent and Coventry What You Will Do We are actively recruiting Multiskilled Fire Pump Engineers to join our dynamic fire suppression team and deliver an exceptional customer experience. In this field-based role, you will be responsible for servicing and installing fire pump equipment for a diverse range of clients, inclu click apply for full job details

Business Development Manager Location: Cambridge Salary: Up to 40,000 Our Client is an Electronics Supplier currently looking for a Business Development Manager. In this Role you will work towards high growth targeted sales activity with all existing and potential customers. Reporting to the District Sales Manager you will be responsible for a portfolio of customers in the geographic territory providing their customers with personalised account management that closely supports their business Responsibilities: Growing sales and profit within the territory by increasing active projects across multiple customers, with multiple contact points in the business Being active with customers within territory both by attending appointments face to face Managing projects, working with their customers from design concept through the life cycle of the Project Providing reports and presentations to your Line Manager and district, representing the development of the territory know-how Provide their customers with personalised Account Management that closely supports their business by making the Business their electronics supplier of choice for their products Develop market strategies by researching lists of high potential prospects Working with current list of inactive customers and bringing them back to active status About you: Bachelors Degree ideally in electronics or an engineering discipline Minimum 1 year proven sales success in relevant product, service, engineering or OEM. Strong intellect, desire to develop professionally, natural curiosity and analytical aptitude. Full UK Driver's License Holder Benefits: Competitive Salary Commission & Bonus structure Company Car Professional Development Health & Pension About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

IN ORDER TO APPLY FOR THIS ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world s best brands. The BrandEd portfolio currently includes Sotheby s Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification The individual must demonstrate the ability to perform all essential duties to a high standard. The following qualifications, knowledge, and skills are required: Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status. The above statements are intended to describe the general nature and level of work being performed by an individual undertaking this position. They are not intended to be an exhaustive list of all duties and skills, and the post holder will be required to undertake such tasks and responsibilities as may be reasonably be expected within the scope of the post. Application Process Please submit your CV and a covering letter demonstrating your skills and experience in relation to the position to the contact email address. The closing date for applications is Friday 31st October 2025. Benefits of working for BrandEd UK include: In addition to UK bank holidays, 25 days annual leave plus up to 4 days additional discretionary leave during the Christmas period. Option to purchase an additional 5 days annual leave on a salary sacrifice basis 24/7 access to an Employee Assistance Programme Volunteering days Life insurance of 4 x salary Access to a comprehensive (250+ courses) and high-quality e-learning platform Option to complete any online course within the wider BrandEd portfolio free of charge (subject to availability and eligibility)