Account Coordinator - Restaurants / QSRs Location: National Accounts Office (Hybrid options may be available) Job Types: Full-time and Part-time positions available Contract: Permanent About the Role: Are you passionate about customer service and building strong client relationships? We're looking for an enthusiastic and motivated Account Coordinator to join our National Accounts team supporting the Restaurant and Quick Service Restaurant (QSR) sector.In this role, you'll manage and develop a portfolio of customers, helping to drive sales growth while ensuring every client receives outstanding service and support. You'll play a key part in identifying opportunities, processing orders efficiently, and maintaining excellent communication with both customers and internal teams. Key Responsibilities: Respond to customer calls and emails quickly and professionally. Accurately process orders to maintain a high standard of customer satisfaction. Prepare and follow up on quotations to increase sales and maximise spend. Keep customer information and records up to date. Identify sales opportunities from inbound and outbound calls. Promote exclusive brand products and suggest alternatives to minimise back orders. Support National Account Managers with tenders, product sourcing, and related projects. Proactively contact customers to generate sales and achieve KPIs. Maintain a positive, team-focused attitude at all times. What We're Looking For: We're looking for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering top-quality customer service. Essential skills and experience: Excellent communication skills, both written and verbal. Confident using Microsoft Office and other computer systems. Strong organisational and administrative abilities. Experience in a sales or customer service environment. Ability to prioritise workload and meet deadlines. Desirable: Experience in the catering equipment or a related industry. Proven ability to meet revenue or KPI targets. Analytical and problem-solving skills. Personal Attributes: Friendly, confident, and professional on the phone. Reliable, organised, and methodical. Able to work independently and as part of a team. Positive attitude and willingness to learn. Strong attention to detail and a drive to achieve results. Our Values We believe in Ambition, Teamwork, Empowerment, Responsibility, and Creativity, and we're looking for people who share these values and want to grow with us.Ready to take the next step in your career? If you're enthusiastic about delivering outstanding customer service and want to join a supportive, fast-paced team, we'd love to hear from you.Apply today, both full-time and part-time roles are available.
Oct 23, 2025
Full time
Account Coordinator - Restaurants / QSRs Location: National Accounts Office (Hybrid options may be available) Job Types: Full-time and Part-time positions available Contract: Permanent About the Role: Are you passionate about customer service and building strong client relationships? We're looking for an enthusiastic and motivated Account Coordinator to join our National Accounts team supporting the Restaurant and Quick Service Restaurant (QSR) sector.In this role, you'll manage and develop a portfolio of customers, helping to drive sales growth while ensuring every client receives outstanding service and support. You'll play a key part in identifying opportunities, processing orders efficiently, and maintaining excellent communication with both customers and internal teams. Key Responsibilities: Respond to customer calls and emails quickly and professionally. Accurately process orders to maintain a high standard of customer satisfaction. Prepare and follow up on quotations to increase sales and maximise spend. Keep customer information and records up to date. Identify sales opportunities from inbound and outbound calls. Promote exclusive brand products and suggest alternatives to minimise back orders. Support National Account Managers with tenders, product sourcing, and related projects. Proactively contact customers to generate sales and achieve KPIs. Maintain a positive, team-focused attitude at all times. What We're Looking For: We're looking for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering top-quality customer service. Essential skills and experience: Excellent communication skills, both written and verbal. Confident using Microsoft Office and other computer systems. Strong organisational and administrative abilities. Experience in a sales or customer service environment. Ability to prioritise workload and meet deadlines. Desirable: Experience in the catering equipment or a related industry. Proven ability to meet revenue or KPI targets. Analytical and problem-solving skills. Personal Attributes: Friendly, confident, and professional on the phone. Reliable, organised, and methodical. Able to work independently and as part of a team. Positive attitude and willingness to learn. Strong attention to detail and a drive to achieve results. Our Values We believe in Ambition, Teamwork, Empowerment, Responsibility, and Creativity, and we're looking for people who share these values and want to grow with us.Ready to take the next step in your career? If you're enthusiastic about delivering outstanding customer service and want to join a supportive, fast-paced team, we'd love to hear from you.Apply today, both full-time and part-time roles are available.
Customer Sales Advisor - Contract Catering / Compass Sector Location: Birch Coppice, Dordon Job Type: Full-time and Part-time positions available Contract: PermanentAbout the Role We are looking for enthusiastic and customer-focused Customer Sales Advisors to join our busy Contract Catering / Compass sector sales team.In this role, you will manage and develop a portfolio of customers, ensuring exceptional service while identifying opportunities to grow sales. You will work closely with internal teams to process orders accurately and provide an excellent experience for every customer.This position is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering great results. Key Responsibilities: Handle incoming calls and emails promptly and professionally Process customer orders accurately and efficiently Produce and follow up on quotations to maximise sales opportunities Build and maintain strong relationships with customers and colleagues Identify opportunities to upsell and cross-sell products Support account managers with tenders, product sourcing, and customer requests Meet and exceed sales and service targets (KPIs) Keep records and systems up to date and accurate Provide consistent, high-quality customer service at all times About You: Previous experience in a customer service or sales role (office-based preferred) Excellent written and verbal communication skills Strong organisational skills with great attention to detail Confident using computers, CRM systems, and other digital tools Positive, proactive, and able to work well in a team or independently Desirable: Knowledge of the catering, hospitality, or equipment supply industry Experience working towards revenue or performance targets What We Offer: Competitive salary and performance-related bonuses Both full-time and part-time opportunities 25 days holiday plus bank holidays (pro rata for part-time roles) Pension scheme and employee benefits Ongoing training and development to support career growth Supportive, friendly team culture built around ambition, teamwork, and creativity If you are passionate about delivering great service and want to be part of a team that values energy, innovation, and success, we'd love to hear from you. Apply today!
Oct 22, 2025
Full time
Customer Sales Advisor - Contract Catering / Compass Sector Location: Birch Coppice, Dordon Job Type: Full-time and Part-time positions available Contract: PermanentAbout the Role We are looking for enthusiastic and customer-focused Customer Sales Advisors to join our busy Contract Catering / Compass sector sales team.In this role, you will manage and develop a portfolio of customers, ensuring exceptional service while identifying opportunities to grow sales. You will work closely with internal teams to process orders accurately and provide an excellent experience for every customer.This position is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering great results. Key Responsibilities: Handle incoming calls and emails promptly and professionally Process customer orders accurately and efficiently Produce and follow up on quotations to maximise sales opportunities Build and maintain strong relationships with customers and colleagues Identify opportunities to upsell and cross-sell products Support account managers with tenders, product sourcing, and customer requests Meet and exceed sales and service targets (KPIs) Keep records and systems up to date and accurate Provide consistent, high-quality customer service at all times About You: Previous experience in a customer service or sales role (office-based preferred) Excellent written and verbal communication skills Strong organisational skills with great attention to detail Confident using computers, CRM systems, and other digital tools Positive, proactive, and able to work well in a team or independently Desirable: Knowledge of the catering, hospitality, or equipment supply industry Experience working towards revenue or performance targets What We Offer: Competitive salary and performance-related bonuses Both full-time and part-time opportunities 25 days holiday plus bank holidays (pro rata for part-time roles) Pension scheme and employee benefits Ongoing training and development to support career growth Supportive, friendly team culture built around ambition, teamwork, and creativity If you are passionate about delivering great service and want to be part of a team that values energy, innovation, and success, we'd love to hear from you. Apply today!
Purchasing Coordinator Reporting to: Bid and Tender Manager Hours: Monday - Friday About the Role: A well-established company is seeking a Purchasing Coordinator to support its procurement and customer service functions. This position plays a key role in ensuring the delivery of a high standard of service to both internal and external stakeholders. The role involves supporting the Bid and Tender Manager in achieving performance targets, enhancing customer satisfaction, and contributing to company profitability.The successful candidate will maintain compliance with company and customer quality standards and uphold all health and safety requirements. You will also provide cross-functional support to ensure the efficient ordering of products and consistent service delivery. Key Responsibilities: Provide onsite product support as required by the Bid and Tender Manager. Assist the Finance Team by resolving supplier-related queries to avoid payment delays and maintain strong supplier relationships. Monitor stock levels via internal systems and place orders as needed, including raising purchase orders for third-party transport. Ensure timely responses to enquiries, quotations, orders, and complaints (within 24 hours), with prioritisation where necessary. Deliver a professional, high-quality service to customers and suppliers while maintaining communication and updates. Source and onboard new suppliers where appropriate, particularly for critical or high-priority products. Track and expedite lead times, ensuring internal systems are accurately updated, and escalate any critical issues. Maintain accurate documentation and implement consistent filing practices. Support with external audits. Assist in the preparation of pricing, lead times, and relevant documentation for tenders, RFPs, and RFQs. Build contingency and dual-source options where needed to reduce risk. Ensure compliance with all health, safety, and quality regulations. Qualifications & Experience Required: A good standard of education, including GCSEs or equivalent. Strong written and verbal communication skills. Excellent time management and prioritisation abilities. Ability to collaborate effectively with management and cross-functional teams. Familiarity with business operating systems. Strong problem-solving and decision-making skills. Flexibility to adapt to changing customer demands. Skilled in negotiation and relationship management. High attention to detail. Proficient in Microsoft Office applications. If you are interested in this position please click apply now or email your CV to
Oct 22, 2025
Full time
Purchasing Coordinator Reporting to: Bid and Tender Manager Hours: Monday - Friday About the Role: A well-established company is seeking a Purchasing Coordinator to support its procurement and customer service functions. This position plays a key role in ensuring the delivery of a high standard of service to both internal and external stakeholders. The role involves supporting the Bid and Tender Manager in achieving performance targets, enhancing customer satisfaction, and contributing to company profitability.The successful candidate will maintain compliance with company and customer quality standards and uphold all health and safety requirements. You will also provide cross-functional support to ensure the efficient ordering of products and consistent service delivery. Key Responsibilities: Provide onsite product support as required by the Bid and Tender Manager. Assist the Finance Team by resolving supplier-related queries to avoid payment delays and maintain strong supplier relationships. Monitor stock levels via internal systems and place orders as needed, including raising purchase orders for third-party transport. Ensure timely responses to enquiries, quotations, orders, and complaints (within 24 hours), with prioritisation where necessary. Deliver a professional, high-quality service to customers and suppliers while maintaining communication and updates. Source and onboard new suppliers where appropriate, particularly for critical or high-priority products. Track and expedite lead times, ensuring internal systems are accurately updated, and escalate any critical issues. Maintain accurate documentation and implement consistent filing practices. Support with external audits. Assist in the preparation of pricing, lead times, and relevant documentation for tenders, RFPs, and RFQs. Build contingency and dual-source options where needed to reduce risk. Ensure compliance with all health, safety, and quality regulations. Qualifications & Experience Required: A good standard of education, including GCSEs or equivalent. Strong written and verbal communication skills. Excellent time management and prioritisation abilities. Ability to collaborate effectively with management and cross-functional teams. Familiarity with business operating systems. Strong problem-solving and decision-making skills. Flexibility to adapt to changing customer demands. Skilled in negotiation and relationship management. High attention to detail. Proficient in Microsoft Office applications. If you are interested in this position please click apply now or email your CV to
Team Leader Night Shift - 2200hrs - 0600hrs - You must be available to work Monday - Saturday or Sunday to Friday Parcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
Sep 22, 2025
Full time
Team Leader Night Shift - 2200hrs - 0600hrs - You must be available to work Monday - Saturday or Sunday to Friday Parcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
Team Leader Shift Pattern - Lates - 1400hrs - 2200hrs - You you must be available to work Monday - Saturday or Sunday to Friday Parcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
Sep 22, 2025
Full time
Team Leader Shift Pattern - Lates - 1400hrs - 2200hrs - You you must be available to work Monday - Saturday or Sunday to Friday Parcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
Team Leader Shifts Early - 0600 - 1400hrs - Must be available to work Monday to Saturday or Sunday to FridayParcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
Sep 22, 2025
Full time
Team Leader Shifts Early - 0600 - 1400hrs - Must be available to work Monday to Saturday or Sunday to FridayParcel Sorting Centre Team Leader - Atherstone Are you an experienced leader who thrives in a fast-paced, hands-on environment? We're looking for a Parcel Sorting Centre Team Leader to join our team in Atherstone . In this role, you'll inspire, engage and lead your team to deliver outstanding performance while maintaining high standards of safety, compliance and customer service. Job Purpose Lead, motivate and engage your team to achieve key performance goals. Drive compliance with work plans while fostering a safe and positive workplace culture. Embrace change, encourage innovation and identify opportunities for continuous improvement. Key Accountabilities People Champion health & safety, ensuring your shift complies with policy and proactively addressing day-to-day safety issues. Build a supportive, inclusive workplace by promoting engagement, celebrating diversity, and tackling unacceptable behaviour. Coach and develop team members to reach their full potential and maximise contribution. Clearly communicate team targets and provide regular feedback, recognising strong performance and constructively challenging underperformance. Customer Ensure your work area is cleared on time in line with the work plan, taking swift action to resolve issues that may impact clearance. Deliver accurate and timely shift reporting to support effective planning. Apply Continuous Improvement methods to enhance quality, service, and efficiency. Performance Lead and inspire your team in line with Atherstone Parcel Sorting Centre standards. Regularly review area performance, identifying and implementing opportunities to improve productivity and efficiency. Share and display performance data to keep the team informed and engaged. Support and embed change initiatives, helping your team understand and adapt to new processes. Why Join Us? Opportunity to lead and shape a motivated team in a vital part of our operation. A role where your leadership makes a real difference every single day. Be part of a supportive and forward-thinking organisation that values people, performance, and progress.
