Rail Digital Control and Operations - Traffic Management This role sits at the front end of a major rail high speed rail programme, shaping how the Traffic Management system will operate, not just how it is built. You will work overseeing the supplier on the concept, option development and early system definition stages of a next generation Traffic Management solution. This new modern high speed railway has distinctive operational requirements, and the system is being engineered to meet those needs. This role sits on the client side, shaping requirements, assessing options and ensuring that the developing solution will function effectively in the real operational railway, before moving to assurance of the detailed design. The supplier leads the product development, while you ensure the system is defined, integrated and aligned to end user and Network Rail interfaces. Role focus You will be involved at the stage where operational need is translated into system behaviour. The work centres on defining what the railway needs the Traffic Management system to do, assessing options, and ensuring proposed solutions are workable in real operational conditions. Key aspects of the role include: Leading development of Traffic Management system concepts and options Translating operational and control room needs into system requirements Assessing whether proposed supplier solutions will genuinely work in service Representing client operational needs as the system is engineered and configured Focusing on end user needs including control room operation, usability and ergonomics Managing key system interfaces, including boundaries with Network Rail and other railway systems Acting as a senior technical figure across the supply chain, interfacing with designers, product teams and customer stakeholders Environment This is the development and shaping phase rather than late stage delivery. Programme level technical conflicts are managed by senior CCS leadership, allowing you to focus on engineering judgement, option evaluation and system definition. You will work in a multi discipline environment typical of a major rail systems programme, engaging with operations, signalling, telecoms, rolling stock and infrastructure interfaces, but with your core focus on the Traffic Management layer and how the railway will actually be run in real time. Other subject matter experts exist to support elements of an ETCS system, Ideal background Experience with railway Traffic Management systems or rail control centre systems Strong systems engineering capability, especially requirements, integration and option development Understanding of how train services are regulated and managed operationally Exposure to control room environments, operator workflows or human factors considerations Experience working between client and supplier organisations on complex system solutions Ability to operate at senior level across a complex supply chain and multiple stakeholders This is a role for someone who enjoys the early engineering stage of a programme, where the system is still being shaped, operational concepts are still being defined, and technical decisions have long term impact on how the railway will perform
Feb 08, 2026
Full time
Rail Digital Control and Operations - Traffic Management This role sits at the front end of a major rail high speed rail programme, shaping how the Traffic Management system will operate, not just how it is built. You will work overseeing the supplier on the concept, option development and early system definition stages of a next generation Traffic Management solution. This new modern high speed railway has distinctive operational requirements, and the system is being engineered to meet those needs. This role sits on the client side, shaping requirements, assessing options and ensuring that the developing solution will function effectively in the real operational railway, before moving to assurance of the detailed design. The supplier leads the product development, while you ensure the system is defined, integrated and aligned to end user and Network Rail interfaces. Role focus You will be involved at the stage where operational need is translated into system behaviour. The work centres on defining what the railway needs the Traffic Management system to do, assessing options, and ensuring proposed solutions are workable in real operational conditions. Key aspects of the role include: Leading development of Traffic Management system concepts and options Translating operational and control room needs into system requirements Assessing whether proposed supplier solutions will genuinely work in service Representing client operational needs as the system is engineered and configured Focusing on end user needs including control room operation, usability and ergonomics Managing key system interfaces, including boundaries with Network Rail and other railway systems Acting as a senior technical figure across the supply chain, interfacing with designers, product teams and customer stakeholders Environment This is the development and shaping phase rather than late stage delivery. Programme level technical conflicts are managed by senior CCS leadership, allowing you to focus on engineering judgement, option evaluation and system definition. You will work in a multi discipline environment typical of a major rail systems programme, engaging with operations, signalling, telecoms, rolling stock and infrastructure interfaces, but with your core focus on the Traffic Management layer and how the railway will actually be run in real time. Other subject matter experts exist to support elements of an ETCS system, Ideal background Experience with railway Traffic Management systems or rail control centre systems Strong systems engineering capability, especially requirements, integration and option development Understanding of how train services are regulated and managed operationally Exposure to control room environments, operator workflows or human factors considerations Experience working between client and supplier organisations on complex system solutions Ability to operate at senior level across a complex supply chain and multiple stakeholders This is a role for someone who enjoys the early engineering stage of a programme, where the system is still being shaped, operational concepts are still being defined, and technical decisions have long term impact on how the railway will perform
Hotline Case Handler Location: London / Hybrid We are recruiting a Hotline Case Handler to join a confidential reporting team, playing a critical role in delivering a trusted and independent reporting service. This externally facing role involves regular telephone engagement with reporters raising concerns, as well as with member organisation representatives coordinating responses. You will assess reports against strict acceptance criteria, conduct sensitive interviews, produce high-quality written reports, and act as the key liaison to ensure issues are appropriately addressed. Protecting the confidentiality of reporters is fundamental to the role. Key responsibilities include: Processing confidential reports in line with defined procedures Conducting telephone interviews and handling sensitive conversations with professionalism and empathy Producing clear, accurate and concise written reports, including peer review of colleagues work Liaising with member organisations (often Health & Safety Managers and occasionally senior leaders) to secure timely, high-quality responses Managing difficult or emotional conversations constructively Researching technical and operational issues to support report processing Maintaining strict confidentiality and data integrity at all times Essential experience: Graduate-level qualification in a relevant field (e.g. Psychology) or equivalent experience Experience handling telephone enquiries and office-based administrative work Strong listening skills, empathy and ability to remain neutral Clear, respectful communication and relationship-building skills Ability to work collaboratively, adapt to change and take accountability for outcomes
Feb 07, 2026
Contractor
Hotline Case Handler Location: London / Hybrid We are recruiting a Hotline Case Handler to join a confidential reporting team, playing a critical role in delivering a trusted and independent reporting service. This externally facing role involves regular telephone engagement with reporters raising concerns, as well as with member organisation representatives coordinating responses. You will assess reports against strict acceptance criteria, conduct sensitive interviews, produce high-quality written reports, and act as the key liaison to ensure issues are appropriately addressed. Protecting the confidentiality of reporters is fundamental to the role. Key responsibilities include: Processing confidential reports in line with defined procedures Conducting telephone interviews and handling sensitive conversations with professionalism and empathy Producing clear, accurate and concise written reports, including peer review of colleagues work Liaising with member organisations (often Health & Safety Managers and occasionally senior leaders) to secure timely, high-quality responses Managing difficult or emotional conversations constructively Researching technical and operational issues to support report processing Maintaining strict confidentiality and data integrity at all times Essential experience: Graduate-level qualification in a relevant field (e.g. Psychology) or equivalent experience Experience handling telephone enquiries and office-based administrative work Strong listening skills, empathy and ability to remain neutral Clear, respectful communication and relationship-building skills Ability to work collaboratively, adapt to change and take accountability for outcomes
Hard Facilities Management - Project Manager An established and growing South East contractor is seeking an experienced Hard FM Manager to lead the delivery of Fabric FM reactive contracts and project works across a Central London portfolio. This is a senior operational role offering the opportunity to shape and expand Central London capability within a business known for consistent delivery and a strong order book. The role You will manage planned and reactive hard FM services across multiple sites, ensuring safe, compliant and high quality delivery in line with client specifications and service level agreements. The role covers operational management, commercial awareness and client interface, from tender support and mobilisation through to delivery and handover. Key responsibilities Lead delivery of Fabric FM maintenance and project works across a multi site estate Plan, coordinate and report on contract performance, identifying gaps and driving corrective action Oversee planned preventative maintenance to building plant, equipment and systems Maintain full health and safety compliance across all sites and activities Work with commercial support on monthly cost and value reporting, managing risks and opportunities Support bids and framework submissions for new work Manage programmes, weekly progress and budget performance Prepare and oversee Health and Safety Plans, Quality Plans and Method Statements Ensure compliance with client requirements, standards and legislation Act as primary client interface, building strong working relationships Build, develop and lead operational teams across the region Candidate profile Proven experience managing Hard FM contracts across multi site estates, ideally in Central London Strong knowledge of planned and reactive maintenance within a building services environment Experience leading and developing teams across geographically spread contracts Commercial awareness with the ability to manage budgets, cost reporting and programme performance Confident client facing professional with clear written and verbal communication skills Able to assess risk, prioritise workload and make sound operational decisions Higher level qualification such as HNC or Degree in building, engineering or related discipline desirable M&E knowledge preferred but not essential Willing to travel across London and the South East
Feb 06, 2026
Full time
Hard Facilities Management - Project Manager An established and growing South East contractor is seeking an experienced Hard FM Manager to lead the delivery of Fabric FM reactive contracts and project works across a Central London portfolio. This is a senior operational role offering the opportunity to shape and expand Central London capability within a business known for consistent delivery and a strong order book. The role You will manage planned and reactive hard FM services across multiple sites, ensuring safe, compliant and high quality delivery in line with client specifications and service level agreements. The role covers operational management, commercial awareness and client interface, from tender support and mobilisation through to delivery and handover. Key responsibilities Lead delivery of Fabric FM maintenance and project works across a multi site estate Plan, coordinate and report on contract performance, identifying gaps and driving corrective action Oversee planned preventative maintenance to building plant, equipment and systems Maintain full health and safety compliance across all sites and activities Work with commercial support on monthly cost and value reporting, managing risks and opportunities Support bids and framework submissions for new work Manage programmes, weekly progress and budget performance Prepare and oversee Health and Safety Plans, Quality Plans and Method Statements Ensure compliance with client requirements, standards and legislation Act as primary client interface, building strong working relationships Build, develop and lead operational teams across the region Candidate profile Proven experience managing Hard FM contracts across multi site estates, ideally in Central London Strong knowledge of planned and reactive maintenance within a building services environment Experience leading and developing teams across geographically spread contracts Commercial awareness with the ability to manage budgets, cost reporting and programme performance Confident client facing professional with clear written and verbal communication skills Able to assess risk, prioritise workload and make sound operational decisions Higher level qualification such as HNC or Degree in building, engineering or related discipline desirable M&E knowledge preferred but not essential Willing to travel across London and the South East
Private Sector Housing Officer Surrey 45.00 per hour (Umbrella) Interim A Surrey local authority is seeking an experienced Private Sector Housing Officer to support housing standards, licensing and enforcement activity across the private rented sector. Key Duties Investigate private sector housing complaints and carry out enforcement Manage HMO licences end-to-end, including inspections Undertake property inspections under the Housing Act 2004 Support caravan site inspections and enforcement Carry out Homes for Ukraine property and welfare visits Prepare legal files where required and provide advice to landlords and tenants Requirements Strong experience in private sector housing and enforcement Sound knowledge of housing legislation, including the Housing Act 2004 Experience working with vulnerable residents and safeguarding Excellent communication and negotiation skills Full UK driving licence and access to a vehicle
Feb 05, 2026
Contractor
Private Sector Housing Officer Surrey 45.00 per hour (Umbrella) Interim A Surrey local authority is seeking an experienced Private Sector Housing Officer to support housing standards, licensing and enforcement activity across the private rented sector. Key Duties Investigate private sector housing complaints and carry out enforcement Manage HMO licences end-to-end, including inspections Undertake property inspections under the Housing Act 2004 Support caravan site inspections and enforcement Carry out Homes for Ukraine property and welfare visits Prepare legal files where required and provide advice to landlords and tenants Requirements Strong experience in private sector housing and enforcement Sound knowledge of housing legislation, including the Housing Act 2004 Experience working with vulnerable residents and safeguarding Excellent communication and negotiation skills Full UK driving licence and access to a vehicle
Building Repairs Surveyor - Location: South West London - Rate: 82.90 per hour (umbrella) A Housing Association in South West London is seeking an experienced Building Repairs Surveyor (Portfolio Surveyor) to join on an interim basis. This is an exciting opportunity for a highly skilled professional to play a key role in managing property maintenance, inspections, and contractor delivery across a diverse housing portfolio. Key Responsibilities Carry out property inspections, diagnose defects, and specify remedial works. Supervise contractors and ensure works are delivered on time, to quality standards, and within budget. Deliver planned maintenance programmes and manage works to void properties. Prepare basic construction drawings and draft specifications. Monitor budgets, ensuring value for money and compliance with statutory and regulatory requirements. Provide expertise in both traditional and modern construction practices. Ensure compliance with leasehold service charge consultation requirements (Section 20). Assess properties using HHSRS guidance and manage risks effectively. Maintain a customer-focused approach, ensuring high-quality service delivery. Skills & Experience Strong knowledge of repairs, maintenance, and schedule of rates. Thorough understanding of construction methods, trades, and materials. Demonstrable experience in housing property maintenance. Experience managing planned works, voids, and contractor performance. Strong communication, influencing, and problem-solving skills. Proven ability to work independently in a fast-paced environment, managing competing priorities. Commitment to customer service and valuing diversity. Desirable Experience working in partnership with a social housing provider. Qualifications Higher level technical qualification (e.g. HND/C) in Building Surveying or a related discipline, or equivalent experience.
Oct 07, 2025
Contractor
Building Repairs Surveyor - Location: South West London - Rate: 82.90 per hour (umbrella) A Housing Association in South West London is seeking an experienced Building Repairs Surveyor (Portfolio Surveyor) to join on an interim basis. This is an exciting opportunity for a highly skilled professional to play a key role in managing property maintenance, inspections, and contractor delivery across a diverse housing portfolio. Key Responsibilities Carry out property inspections, diagnose defects, and specify remedial works. Supervise contractors and ensure works are delivered on time, to quality standards, and within budget. Deliver planned maintenance programmes and manage works to void properties. Prepare basic construction drawings and draft specifications. Monitor budgets, ensuring value for money and compliance with statutory and regulatory requirements. Provide expertise in both traditional and modern construction practices. Ensure compliance with leasehold service charge consultation requirements (Section 20). Assess properties using HHSRS guidance and manage risks effectively. Maintain a customer-focused approach, ensuring high-quality service delivery. Skills & Experience Strong knowledge of repairs, maintenance, and schedule of rates. Thorough understanding of construction methods, trades, and materials. Demonstrable experience in housing property maintenance. Experience managing planned works, voids, and contractor performance. Strong communication, influencing, and problem-solving skills. Proven ability to work independently in a fast-paced environment, managing competing priorities. Commitment to customer service and valuing diversity. Desirable Experience working in partnership with a social housing provider. Qualifications Higher level technical qualification (e.g. HND/C) in Building Surveying or a related discipline, or equivalent experience.