Davies Group

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications Davies are looking to recruit an experienced Liability Loss Adjuster to join our growing Casualty team. At Davies , we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. What will your day look like: Liaison with Insurers, Policyholders and Brokers Investigation of allocated claims in the field or from the desk Compilation of all necessary evidence and relevant documentation Preparation of Preliminary Reports detailing the evidence available and commenting upon Policy Indemnity, Legal Liability, Quantum, and Tactics Determine appropriate action for resolution of the case Defend or negotiate settlement where appropriate, within agreed authority limits Correspond with all parties professionally to proactively progress the case to conclusion Investigate and handle all cases in accordance with the client's requirements by referral to documented procedures at all times Maintain a proper reserve at all times by regular review Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements Knowledge and Abilities: The role would suit either a Casualty Adjuster/investigator seeking a fresh challenge and who is ambitious and can demonstrate an ability to develop the skills and knowledge needed. This role is Home Based covering caseloads in the North East of England therefore travel in this area is necessary. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

The Platform Administrator Apprenticeship offers a fantastic opportunity for someone looking to deepen their understanding of Learning and Development, particularly the growing impact of apprenticeship-based learning on future career pathways. You will gain valuable exposure to apprenticeship delivery and workplace learning programmes within one of the UK's leading insurance apprenticeship training providers. Working within highly regulated sectors including Banking, Insurance, and Financial Services, the role also provides the chance to engage with a diverse portfolio of high-profile global clients. Working as part of the Curriculum Team and reporting to the Learning Experience Manager, this role is responsible for a range of administrative activities. You will contribute to developing innovative approaches to enhance learner engagement and promote social learning via our Learning Experience Platforms. The role also involves building learning plans, supporting day-to-day queries, and using exceptional communication skills you will collaborate with Government funded Product Managers to ensure the smooth implementation of programmes within our e-portfolio system. You will work closely with CPD/PQ Product Managers, who develop tailored learning solutions for clients and other platforms. Apprentices enrolled on our programmes have access to both the Thrive and Aptem platforms, which are third-party systems that are continually evolving. Thrive plays a key role in the learner experience, offering a wide range of learning resources including eLearning modules, articles, workbooks, and videos, that support development and are uniquely tailored to Davies' delivery. Aptem serves as the progress tracking system, enabling both apprentices and coaches to access personalised learning plans and monitor progress against their knowledge, skills and behaviours. The information held across both platforms is critical for accurately tracking learner performance and is essential for evidencing progress during Ofsted inspections. The role will involve projects relating to expanding our use of Learning Experience platforms and is a real chance for ownership of the solutions. You will be working with the Learning Experience Manager to create learning plans, learning components, expansion of the content library, expansion of incorporating content for Functional Skills Maths and English. Along with working on solutions to make the tracking the progress of apprentices' learning effective and easy to use. As part of the role you will work towards your Level 3 Business Administrator Apprenticeship and upon successful completion you will gain the City & Guilds Level 3 qualification. Many of our apprentices go on to take further apprenticeships and progress in the business to other roles. Key Responsibilities To support the Learning Experience Manager in the evolution and development of our online platforms in line with product enhancement and updates. Work with other Davies teams and communicate changes which impact their working practices. Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to the Learning Experience Manager and Lead Product Managers. Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact. Reporting on Thrive usage data and metrics. Working with the Learning Experience Manager to produce management information that captures key metrics and relevant information for board packs. Working with our third-party platform suppliers to maintain and schedule required projects which require implementation. Resolving queries on our MS Teams channels from colleagues relating to learning content on Thrive and components on Aptem. To take responsibility for personal development and completion of the level 3 Business Administrator apprenticeship with support from the Learning Experience Manager and be proactive and willing to invest in own development subject to the availability of appropriate resources and job/organisational requirements. To carry out all duties and responsibilities in accordance with all Davies Group HR Policies. To work towards achievement and/or exceeding of targets set. To undertake any other such comparable duties as may be reasonably required by the Line Manager or his/her delegated alternative. Skills, Knowledge & Expertise Essential: English and Maths GCSE grades A - C (or equivalent) Good IT skills in all Microsoft 360 applications (particularly Excel & PowerPoint) Good attention to detail and logical thinking skills Experience communicating effectively with external organisations and across internal teams Desirable: Experience of using Microsoft SharePoint application Experience using and updating internal databases or information systems Experience of stakeholder management Experience of basic project management

Ready for a New Challenge? Join a High-Performing Engineering Team! If you're looking for a role where your technical expertise is valued, your judgement matters, and your career can truly accelerate, this is the opportunity for you. We're seeking a skilled and motivated professional to join our engineering function within a supportive, collaborative, and forward-thinking team environment. What You'll Bring You'll be qualified to a minimum of I.A.E.A or ATA (VDA) standard, with hands-on experience leading or supporting an engineering function-whether within an insurer, an independent firm, or a similar technical environment. What will your day look like: Produce high quality reportsAssess, value and negotiate repair costsProvide vehicle valuationsNegotiate total loss settlementsHave a detailed understanding of salvage categoriesClaims managementLiaise with Field planning team, repairers and customersSupport other members of the team as and when the need dictates Why You'll Love This Role You'll be joining a team that values expertise, encourages continuous improvement, and supports you in growing your career. Expect a fast-paced environment, varied caseload, and the chance to make a real impact every day. Knowledge and Abilities: Your expertise will allow you to:Accurately assess and negotiate repair costs Provide precise vehicle valuations Confidently negotiate total loss settlements Apply a strong understanding of salvage categories and the wider claims management process Essential Technical Skills To hit the ground running, you'll need solid experience using industry-standard estimating systems, including: AudatexGlassmatix An AQP qualification is a definite advantage and will help you stand out.Inspection scope extends from Cars to HGV'S, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Diminution in value Ensure instruction to reporting timescales remains within SLA's Contribute to a engaging and collaborative working environmentAdapt to the constantly changing requirements of the department and the company and perform additional tasks as may be required Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan