Info about the company A specialist manufacturer with customers across the globe is looking to add to their Customer Services team. World leaders in their range of specialist equipment, they are passionate about company culture and excellent customer service making this a fantastic organisation to join. Info about what the Customer Services Administrator role entails Due to a relocation, an opportunity has arisen in the Customer Services team. Working with a multi-cultural team you will be liaising with customer globally inputting orders in the ERP system, replying to customers, updating them on lead times, processing shipments, arranging necessary paperwork ready and arranging with the forwarder (obtaining quotes on weight & dimensions). 35.25 hours per week, Monday to Friday with some flexibility as long as it also suits the business needs. Essential Requirements of the Customer Services Administrator Excellent customer service skills you will really believe in customer service and care about exceptional customer care. Excellent attention to detail - most communications is over email so you will be crafting well written communications and liaising with international customers. Keen to learn with good aptitude, a proactive approach a team player Willing to be in the office 4 days per week Good communication skills, internal and external Desirable Requirements of the Customer Services Administrator International shipping / customer experience Import / export experience with experience with certificate of origin, working with the chamber of commerce. Benefits 25 days annual leave plus bank holidays Pension (enhanced employer contribution up to 10.5%) Shares scheme - subject to T&C's Cycle to work Employee Assistance Programme Simply Health Cash back Enhanced Maternity & Paternity + Others If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
Jul 31, 2026
Full time
Info about the company A specialist manufacturer with customers across the globe is looking to add to their Customer Services team. World leaders in their range of specialist equipment, they are passionate about company culture and excellent customer service making this a fantastic organisation to join. Info about what the Customer Services Administrator role entails Due to a relocation, an opportunity has arisen in the Customer Services team. Working with a multi-cultural team you will be liaising with customer globally inputting orders in the ERP system, replying to customers, updating them on lead times, processing shipments, arranging necessary paperwork ready and arranging with the forwarder (obtaining quotes on weight & dimensions). 35.25 hours per week, Monday to Friday with some flexibility as long as it also suits the business needs. Essential Requirements of the Customer Services Administrator Excellent customer service skills you will really believe in customer service and care about exceptional customer care. Excellent attention to detail - most communications is over email so you will be crafting well written communications and liaising with international customers. Keen to learn with good aptitude, a proactive approach a team player Willing to be in the office 4 days per week Good communication skills, internal and external Desirable Requirements of the Customer Services Administrator International shipping / customer experience Import / export experience with experience with certificate of origin, working with the chamber of commerce. Benefits 25 days annual leave plus bank holidays Pension (enhanced employer contribution up to 10.5%) Shares scheme - subject to T&C's Cycle to work Employee Assistance Programme Simply Health Cash back Enhanced Maternity & Paternity + Others If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
Shape the way an entire organisation communicates. Great internal communication doesn't just share information. It creates culture, builds engagement and helps people understand why their work matters. We're looking for an Communications & Engagement Lead to join one of the UK's most respected technology manufacturers, creating products that genuinely make a difference around the world. This is a brand-new role, giving you the rare opportunity to build an internal communications function from the ground up. Rather than inheriting established processes, you'll have the freedom to shape strategy, introduce new ideas and make a visible impact across the entire business. The Opportunity Reporting to the Director of Talent & Culture, with a dotted line into the Product & Marketing Director, the Communications & Engagement Lead will sit at the heart of the business, bringing together People, Marketing and Product teams to ensure every employee understands where the company is heading, why it matters and the role they play in its success. You'll help transform internal communication from something that's currently ad hoc into a professional, engaging and strategic function that connects colleagues with the company's vision, products, culture and purpose. What You'll Be Doing The Communications & Engagement Lead will develop and deliver an internal communications and engagement strategy that supports the company's growth while creating an exceptional employee experience. Your responsibilities will include: Creating engaging internal communications that bring the company's strategy, purpose and culture to life. Developing communication plans for business change, people initiatives and employee engagement campaigns. Supporting product launches and commercial initiatives by ensuring employees understand what's being launched, why it matters and how it supports the wider business. Working closely with HR, Product and Marketing to ensure internal and external messaging is aligned. Developing and promoting the Employee Value Proposition (EVP), helping attract and retain great people. Creating leadership briefings, presentations, campaigns and communication materials. Measuring engagement and communication effectiveness, using employee feedback and data to continuously improve. About You We're looking for someone who's already built a solid foundation in internal communications and is ready to take ownership of their own function. You'll probably have: Experience in Internal Communications, Employee Engagement or Corporate Communications. Strong copywriting and storytelling skills. Experience creating communication strategies rather than simply delivering requests. Exposure to marketing, product communications or commercial communications alongside HR communications. The ability to influence stakeholders across all levels of an organisation. Experience creating engaging content across multiple communication channels. A creative mindset with excellent organisational skills and high emotional intelligence. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
Jul 30, 2026
Full time
Shape the way an entire organisation communicates. Great internal communication doesn't just share information. It creates culture, builds engagement and helps people understand why their work matters. We're looking for an Communications & Engagement Lead to join one of the UK's most respected technology manufacturers, creating products that genuinely make a difference around the world. This is a brand-new role, giving you the rare opportunity to build an internal communications function from the ground up. Rather than inheriting established processes, you'll have the freedom to shape strategy, introduce new ideas and make a visible impact across the entire business. The Opportunity Reporting to the Director of Talent & Culture, with a dotted line into the Product & Marketing Director, the Communications & Engagement Lead will sit at the heart of the business, bringing together People, Marketing and Product teams to ensure every employee understands where the company is heading, why it matters and the role they play in its success. You'll help transform internal communication from something that's currently ad hoc into a professional, engaging and strategic function that connects colleagues with the company's vision, products, culture and purpose. What You'll Be Doing The Communications & Engagement Lead will develop and deliver an internal communications and engagement strategy that supports the company's growth while creating an exceptional employee experience. Your responsibilities will include: Creating engaging internal communications that bring the company's strategy, purpose and culture to life. Developing communication plans for business change, people initiatives and employee engagement campaigns. Supporting product launches and commercial initiatives by ensuring employees understand what's being launched, why it matters and how it supports the wider business. Working closely with HR, Product and Marketing to ensure internal and external messaging is aligned. Developing and promoting the Employee Value Proposition (EVP), helping attract and retain great people. Creating leadership briefings, presentations, campaigns and communication materials. Measuring engagement and communication effectiveness, using employee feedback and data to continuously improve. About You We're looking for someone who's already built a solid foundation in internal communications and is ready to take ownership of their own function. You'll probably have: Experience in Internal Communications, Employee Engagement or Corporate Communications. Strong copywriting and storytelling skills. Experience creating communication strategies rather than simply delivering requests. Exposure to marketing, product communications or commercial communications alongside HR communications. The ability to influence stakeholders across all levels of an organisation. Experience creating engaging content across multiple communication channels. A creative mindset with excellent organisational skills and high emotional intelligence. If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website.
A designer and manufacturer of complex electromechanical safety-critical products for industrial & environmental applications. They design & manufacture detection, and monitoring equipment products as both a fixed and portable system. They are currently on the lookout for a Field Service Engineer to look after the Darlington and other surrounding areas in the North East. Remuneration is up to £45,000 with overtime! Info about what the Field Service Engineer role entails: Seeking a skilled Field Service Engineer to join their expanding team nationwide. This regional role covers Darlington & other surrounding areas, reporting to the Field Service Engineering Manager. In this role you will be attending customer sites to perform proactive maintenance, repairs & commissioning of their products. Some of the responsibilities include: Servicing, calibrating and repairing detection equipment to relevant standards Ensure all serviced products are fully operational, tested and have completed service paperwork Support other team members on jobs that require multiple engineers Requirements of the Field Service Engineer: Must have experience in instrument/electronic equipment service, troubleshooting/repair, commissioning, and/or installation. HNC/HND in an electrical/electronic field or equivalent understanding gained from work experience. Full driving license Prior Field Service Engineering experience Desirable requirements of the Field Service Engineer: Previous experience with fire alarm systems or similar electronic devices Preferably hold Confined Space, IPAF, and Safety Passport certifications, but training is provided. Benefits: Overtime compensated at 1.5X the regular hourly rate 37.5-hour workweek as outlined in the contract Travel time accounted for within paid working hours Company Van (Work use only) Company Credit Card Supply of Laptop and mobile phone Competitive company pension plan, offering up to 10.5% matching Participation in Company shares program 25 days of annual leave If you are a Field Service Engineer and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously, our Privacy Policy can be viewed on our website
Oct 07, 2025
Full time
A designer and manufacturer of complex electromechanical safety-critical products for industrial & environmental applications. They design & manufacture detection, and monitoring equipment products as both a fixed and portable system. They are currently on the lookout for a Field Service Engineer to look after the Darlington and other surrounding areas in the North East. Remuneration is up to £45,000 with overtime! Info about what the Field Service Engineer role entails: Seeking a skilled Field Service Engineer to join their expanding team nationwide. This regional role covers Darlington & other surrounding areas, reporting to the Field Service Engineering Manager. In this role you will be attending customer sites to perform proactive maintenance, repairs & commissioning of their products. Some of the responsibilities include: Servicing, calibrating and repairing detection equipment to relevant standards Ensure all serviced products are fully operational, tested and have completed service paperwork Support other team members on jobs that require multiple engineers Requirements of the Field Service Engineer: Must have experience in instrument/electronic equipment service, troubleshooting/repair, commissioning, and/or installation. HNC/HND in an electrical/electronic field or equivalent understanding gained from work experience. Full driving license Prior Field Service Engineering experience Desirable requirements of the Field Service Engineer: Previous experience with fire alarm systems or similar electronic devices Preferably hold Confined Space, IPAF, and Safety Passport certifications, but training is provided. Benefits: Overtime compensated at 1.5X the regular hourly rate 37.5-hour workweek as outlined in the contract Travel time accounted for within paid working hours Company Van (Work use only) Company Credit Card Supply of Laptop and mobile phone Competitive company pension plan, offering up to 10.5% matching Participation in Company shares program 25 days of annual leave If you are a Field Service Engineer and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously, our Privacy Policy can be viewed on our website
