Verelogic

Technical Consultant About Verelogic IT Solutions Verelogic IT Solutions is a leading provider of IT services and products, delivering innovative, tailored solutions to organisations of all sizes. Our expertise spans managed IT services, cloud computing, cybersecurity, and more-helping clients stay secure, resilient, and at the forefront of technology. We take a customer-focused approach and build trusted, long-term partnerships that support measurable business outcomes. Role Overview We are seeking a Technical Consultant to join Verelogic IT Solutions. The successful candidate will play a key role in delivering a range of client projects, from discovery through to implementation, while supporting the ongoing delivery of services to our customers. Key Responsibilities: Collaborate with the IT Solutions team to deliver client projects, including infrastructure assessments, solution design, and implementation. Support requirements gathering and technical discovery workshops, translating business needs into clear technical deliverables. Design, configure, and implement solutions across on-premises and cloud environments in line with agreed architecture and best practice. Provide technical troubleshooting and root-cause analysis, escalating and coordinating with internal teams and third-party vendors as required. Produce high-quality technical documentation, including designs, implementation plans, runbooks, and handover materials. Communicate progress, risks, and dependencies clearly to stakeholders, contributing to project plans and status reporting. Apply security-first principles and relevant standards, ensuring solutions are compliant, resilient, and aligned with client policies. Contribute to continuous improvement by sharing knowledge, developing reusable assets, and supporting junior team members where appropriate. Qualifications/Skills: A minimum of 2 years' experience in backend engineering, AI automation, or complex systems integration Strong proficiency in Python and/or JavaScript Experience developing internal tools or developer platforms Strong data-handling capability, including SQL, data structures, and ETL concepts Excellent attention to detail, with the ability to provide clear, concise technical feedback on complex system behaviour Proven experience in a client-facing technical role, with the ability to explain complex concepts to non-technical stakeholders Strong troubleshooting skills across Windows Server and desktop environments; Linux experience is an advantage Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, routing and switching) Experience with Microsoft 365 and cloud services (e.g., Azure, Entra ID/Azure AD, Intune, Exchange Online, SharePoint) Familiarity with automation and tooling such as PowerShell, Azure DevOps/Git, and monitoring/management platforms Ability to manage workload across multiple projects, prioritising effectively and working to agreed timelines and budgets Understanding of IT service management and change control practices (ITIL knowledge desirable) Relevant certifications are desirable (e.g., Microsoft Azure/M365, CompTIA Network+/Security+, Cisco, ITIL) Benefits: Opportunity to apply your technical expertise within a dynamic, innovative team. The ability to make a meaningful impact on client success by supporting the achievement of business objectives. A supportive, collaborative culture that encourages continuous learning and professional development. A competitive salary package.

Job Title: Accounts Senior Location: Leeds Salary: Dependent on experience Overview Our client is seeking a highly organised and detail-oriented Accounts Senior to join their growing accountancy practice. This is an excellent opportunity for an experienced practice accountant who is ready to step into a more senior role, taking ownership of accounts and tax work while developing greater responsibility and contributing to the development of junior team members. Key Responsibilities Preparation of statutory accounts for sole traders and limited companies Reconciliation of profit and loss accounts and balance sheets Preparation and submission of corporation tax returns Completion of self-assessment tax returns Handling quarterly Making Tax Digital (MTD) income tax submissions Supporting and mentoring junior members of the team Working across a range of accounting software including Sage, Xero, QuickBooks, and IRIS Requirements 2 3 years experience working within an accountancy practice environment AAT qualified (or equivalent qualification/experience considered) Strong technical knowledge of accounts preparation and tax compliance Confident using cloud-based accounting software High attention to detail with strong organisational skills Ability to manage workload and work to deadlines Good communication skills, with the ability to liaise with clients and colleagues

Job Title: Assistant Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Assistant Manager to join their Inverness office. The successful candidate will be responsible for managing a diverse client portfolio, preparing year-end accounts and financial statements, reviewing management accounts, and ensuring compliance with HMRC and Companies House regulations. The role requires strong technical accounting knowledge across UK GAAP frameworks, corporation tax, VAT, and balance sheet reconciliations, alongside proficiency in software including Xero, QuickBooks, Sage, IRIS, and Excel. The candidate will also supervise and mentor junior staff, oversee workflow planning, support process improvements, and maintain strong client relationships while delivering a high standard of service and accuracy. Technical Skills: Extensive experience preparing year-end accounts for: Sole traders Partnerships Limited companies Preparation of financial statements Preparing working papers and audit files (if required). Knowledge of FRS 105, FRS 102 (1A), and other UK GAAP frameworks Adjusting journal entries, accruals, and prepayments Reconciling balance sheet accounts including bank, control, and suspense accounts Correctly dealing with HP, leases and loans Good working knowledge of director s loans, dividends and S455 tax Familiarity with trial balance reviews and correcting entries Preparing corporation tax computations and basic personal tax returns Sound understanding of VAT and VAT return preparation Review and preparation of management accounts and relevant reports for clients Ensuring all financial records are compliant with HMRC and Companies House regulations Reviewing work prepared by junior team members for quality and accuracy Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Interpersonal & Communication Skills: Excellent written and verbal communication skills Able to present financial information clearly to non-finance individuals Skilled at handling client queries, meetings, and correspondence Builds strong, long-term relationships with clients and internal teams Diplomatic and professional when managing sensitive client or staff issues Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Supervisory & Leadership Skills: Supervising and mentoring junior team members and trainees Reviewing and providing feedback on work prepared by junior staff Leading by example in quality of work and client service Supporting professional development and training plans Conducting or contributing to performance reviews Encouraging adherence to internal processes and best practices Management Skills: Managing a portfolio of clients across different sectors Planning and monitoring workflow to ensure deadlines are met Overseeing job allocation and team capacity planning Reviewing client profitability and identifying efficiency improvements Developing and maintaining strong client relationships Liaising with partners to provide updates on client work and issues Assisting with practice development initiatives and internal improvements Supporting the implementation of new systems and processes Ensuring compliance with internal controls and quality assurance standards (e.g. ISQM 1)

Job Title: Senior Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Senior Manager to join their Inverness office. The successful candidate will lead a portfolio of clients, provide high-level oversight of accounts, tax computations, statutory reporting, and strategic advisory services while ensuring full compliance with UK accounting and regulatory standards. The role requires advanced technical expertise in financial reporting, tax planning, management accounts, and business performance analysis, alongside strong proficiency in cloud accounting systems, IRIS, Excel, and digital workflow tools. The Senior Manager will play a key leadership role in mentoring and developing teams, driving operational efficiency, supporting business growth initiatives, and maintaining strong client relationships as a trusted advisor. The position also involves contributing to strategic decision-making, overseeing profitability and resource planning, and championing continuous improvement and digital transformation across the firm. Technical Expertise (Advanced): High-level review of accounts, tax computations, and financial statements Advising clients on complex technical matters including tax planning and structuring Oversight of preparation and filing of statutory accounts under FRS 102 and FRS 105 Providing insight into management accounts, KPIs, and business performance Ensuring technical accuracy and regulatory compliance across all work Keeping up to date with changes in accounting and tax legislation and ensuring team compliance Supporting implementation of new accounting standards and regulatory updates across the firm Software Skills: Proficient in accounting software, including: Xero QuickBooks Online Freeagent Sage 50 / Sage Business Cloud Experience using tax and accounts production software IRIS Skilled in Microsoft Excel Comfortable working with digital document and workflow systems (e.g., Dext, Hubdoc) Familiar with practice management systems- Iris and SPS Organisational & Analytical Skills: Strong attention to detail and high accuracy standards Capable of analysing financial data to identify trends or discrepancies Well-organised and efficient under pressure Effective multitasking and time management skills Proactive and solution-oriented with continuous improvement mindset Able to manage competing demands and tight deadlines across clients Leadership & Team Development: Managing and mentoring managers, seniors, and trainees across departments Leading recruitment, appraisals, and performance reviews Setting training objectives and supporting team CPD and exam progression Encouraging a culture of continuous improvement and accountability Driving staff engagement and contributing to a positive workplace culture Leading internal training sessions and sharing technical knowledge firmwide Strategic & Management Skills: Leading a portfolio of clients, ensuring high-quality service and client satisfaction Strategic planning and oversight of practice-wide workflows and resource allocation Monitoring profitability and performance of client engagements Developing and implementing internal processes to improve efficiency and compliance Supporting business development through networking, referrals, and client retention Identifying opportunities for advisory services and cross-selling firm offerings Preparing internal management reports for partners/directors Contributing to strategic decision-making and growth initiatives within the firm Ensuring compliance with ISQM (UK) 1 and other relevant quality standards Managing billing, WIP recovery, and debtor management for assigned portfolio Client Relationship Management: Acting as the primary point of contact for key clients Advising on business strategy, growth, tax efficiency, and risk management Leading client meetings and presenting financial insights at board level Building long-term client relationships based on trust, responsiveness, and value Managing client expectations and resolving escalated issues professionally Software & Digital Competence: Advanced user of cloud accounting software (Xero, QuickBooks, Sage Business Cloud) Oversight of firm-wide adoption of practice management systems (e.g., Karbon, Accountancy Manager) Proficient in accounts/tax production software (e.g., IRIS, CCH, TaxCalc, VT Final Accounts) Strong Excel skills for financial modelling, budgeting, and analysis Championing digital transformation and workflow automation across the firm

Job Title: Semi Senior Accountant Location: Leeds Salary: Dependent on experience Overview Our client is seeking a highly organised and detail-oriented Semi Senior Accountant to join their growing accountancy practice. This is an excellent opportunity for someone with solid experience in practice accounting who is ready to take the next step in their career, working across a varied range of accounts and tax work while developing further technical expertise and responsibility. Key Responsibilities Preparation of statutory accounts for sole traders and limited companies Reconciliation of profit and loss accounts and balance sheets Preparation and submission of corporation tax returns Completion of self-assessment tax returns Handling quarterly Making Tax Digital (MTD) income tax submissions Supporting and mentoring junior members of the team Working across a range of accounting software including Sage, Xero, QuickBooks, and IRIS Requirements 2 3 years experience working within an accountancy practice environment AAT qualified (or equivalent qualification/experience considered) Strong technical knowledge of accounts preparation and tax compliance Confident using cloud-based accounting software High attention to detail with strong organisational skills Ability to manage workload and work to deadlines Good communication skills, with the ability to liaise with clients and colleagues

Job Title: Audit Senior Location : Dundee Salary: Dependant on experience Overall Purpose An opportunity has arisen at our dynamic, expanding firm of Accountants, within our clients Dundee office for an Audit Semi Senior / Senior. This challenging, demanding and exciting role would be an ideal opportunity for a Practice experienced Auditor who is ACA/ACCA/AAT qualified, or part qualified however qualification by experience would also be considered. Brief Job Description In your new role as Audit Senior, you will be required to carry out audit (70%) and accounts (30%) assignments for a number of clients. Your new role will include the following: Leading statutory audits and independent examinations from start to finish, as well as specialist audits such as solicitor rules and charity audits, whilst supervising junior team members Preparing standalone and consolidated statutory accounts typically in accordance with FRS102 and Charity SORP Draft corporation tax returns Prepare non audited accounts. Report directly to the audit manager and partner Requirements for the role A good working knowledge of CCH Audit Automation, CCH Accounts, Xero, SAGE 50, SAGE Business Cloud and Microsoft Office is preferable. You will possess good communication, administration and organisational skills, and you must be a flexible team player. End to end Audit experience is not a must but Corporate Tax returns and Accounts Preparation within an accountancy practice is a must

Senior Structural Engineer Location: Berkshire / Hybrid working available Overview An established engineering consultancy is seeking an experienced Senior Structural Engineer to join a growing team. This role offers the opportunity to lead projects and work across a diverse portfolio of structural design work. Project Types Include: Multi-storey reinforced concrete mixed-use developments Residential housing and apartment schemes Building conversions and refurbishments (including heritage properties) Temporary works design Structural condition surveys Key Responsibilities: Lead and manage project teams Deliver structural designs across concrete, steel, masonry, and timber Review supplier drawings and coordinate design integration Mentor junior engineers and support their development Ensure projects are delivered on time and to a high standard Attend site visits and client meetings Maintain strong health & safety standards Requirements: 5-10 years' experience in structural engineering Chartered or working towards Chartership preferred Strong technical design capability across multiple materials Proven experience managing projects and teams Ability to work under pressure and meet deadlines Package: £54,999 - £67,099 Hybrid working Bonus scheme Private healthcare Pension Ongoing training and career development

Job Title: Tax Manager Location: Droylsden (with travel to Stockport as required) Salary: Competitive Reporting to: Senior Tax Manager Role Overview A leading UK accountancy and advisory practice is seeking an experienced Tax Manager to join their growing personal tax team. This is a specialist tax role focused on delivering high-quality compliance and advisory services to a broad and established client portfolio. You will manage a substantial portfolio of personal tax clients, providing both technical expertise and trusted client relationship management, while also supporting junior team members and contributing to wider advisory projects. The role is primarily based across two office locations, with flexibility required between Droylsden and Stockport. Key Responsibilities Manage a personal tax portfolio of approximately clients, ensuring all compliance and advisory work is delivered accurately and on time. Act as the main point of contact for your clients, holding regular meetings to review tax affairs and provide clear, practical advice. Prepare and review personal tax returns, ensuring full compliance with HMRC requirements. Deliver proactive personal tax planning advice across areas including: Residence and domicile Capital gains tax Inheritance tax Trusts Income tax planning Identify tax planning opportunities and communicate recommendations in a clear and commercially focused manner. Resolve client queries and issues promptly while maintaining high levels of service. Supervise, support, and review the work of junior team members, contributing to their development. Work closely with senior managers and partners on complex advisory assignments. Maintain strong technical knowledge of UK personal tax legislation and stay up to date with developments. Support business growth by developing client relationships and identifying opportunities for additional services. Experience & Skills Required Significant experience within personal tax, ideally managing a large and varied client portfolio. Strong technical knowledge of UK personal tax including income tax, capital gains tax, inheritance tax, residence and domicile, and wider tax planning areas. Proven experience preparing and reviewing personal tax returns, including more complex cases. Confident in client-facing situations, with the ability to explain technical tax matters clearly and effectively. Experience supervising or mentoring junior staff. Strong organisational and time management skills, with the ability to manage competing priorities. A proactive, commercially aware, and solutions-focused approach. Excellent communication and relationship-building skills. ATT or CTA qualifications are desirable, although strong relevant experience will also be considered.

Job Title: Bookkeeper (Full Time) Location: Yeadon, Leeds Salary: Based on Experience Overview Our client is seeking a full-time Bookkeeper to join their growing accountancy team based in Yeadon, Leeds. This is an excellent opportunity for a detail-oriented and organised individual with strong bookkeeping experience and a solid understanding of accounting systems. Key Responsibilities Carrying out day-to-day bookkeeping duties across a varied client portfolio Processing financial transactions using accounting software Completing bank reconciliations Preparing and submitting VAT returns Handling bookkeeping-related queries Performing general bookkeeping and administrative tasks Liaising with clients and HMRC as required Requirements Experience using accounting software such as Xero, QuickBooks, Sage Cloud, and/or Sage 50 (preferred) Strong understanding of core bookkeeping principles Excellent attention to detail and organisational skills Ability to manage workload independently and meet deadlines Confident communication skills Desirable Experience Previous experience within an accountancy practice is advantageous Candidates with a strong finance or bookkeeping background in industry will also be considered

Senior Structural Engineer / Associate Location: Leicester Salary: Competitive (DOE) + benefits Hours: 37.5 per week About the Role Our client, a well-established engineering consultancy, is looking for a Senior Structural Engineer / Associate to join their team in Leicester. This is a leadership role where you'll be responsible for managing projects, supporting the team, and working closely with clients. Key Responsibilities Lead and manage structural engineering projects Produce and review structural designs Work closely with clients, consultants, and contractors Support and mentor junior engineers and technicians Ensure projects are delivered on time and to a high standard Requirements Around 10+ years' experience in structural engineering Strong design experience (steel, concrete, timber, masonry) Experience leading projects and teams Working knowledge of BIM / Revit environments Degree in Civil or Structural Engineering Chartered or working towards What's on Offer Competitive Salary Pension and benefits package Ongoing training and career progression Supportive and collaborative team

Technical Support Analyst Tier 1 Location: Somerset / Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00 / 10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently, and maintaining excellent customer service. The successful candidate will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP).

Job Title: HVAC Engineer Location: Covering the South Salary: £40,000 £45,000 DOE About the Role We are seeking an experienced and versatile Field Service Engineer to join our team, covering a wide geographical area. The successful candidate will have strong expertise across Natural Gas, LPG, Oil, and Air Conditioning systems, delivering high-quality service, maintenance, and repair works to both domestic and commercial clients. Key Responsibilities Service, maintenance, and repair of: Natural Gas and LPG systems (domestic and commercial) Oil-fired boilers, burners, and tanked systems Air conditioning systems (service & maintenance) Covering the region from Cheltenham to the South Coast and from Wales to the M25 Ensuring all work is carried out safely, efficiently, and to a high professional standard Maintaining accurate service reports and documentation Providing excellent customer service on-site Requirements Minimum 10 years experience in the field Clean UK driving licence DBS clearance (or ability to meet criteria for standard and enhanced checks) Current Domestic & Commercial Gas qualifications (Nat Gas & LPG) OFTEC qualification or proven experience with oil systems FGas qualification (or strong knowledge of A/C servicing & maintenance) Strong problem-solving skills and ability to work independently Excellent communication and customer service skills What We Offer Competitive salary of £40,000 £45,000 (depending on experience) 21 days annual leave + bank holidays Company vehicle, tools, and uniform provided Opportunity to work on a wide range of systems and technologies

Job Description - Electrical Supervisor Location: United Kingdom Job Type: Self Employed - opportunity for 50+ hours per week, travel paid, weekly invoice/payments (CIS scheme used) (up to) £26/hr commensurate with experience. Salary: (up to) £26/hr commensurate with experience Reporting to: Senior Management & Project Leads Job Summary: The Electrical Supervisor is responsible for supervising electrical installations, testing, and maintenance of utility scale power generation system. The role involves managing electrical technicians/labour, ensuring safety compliance, troubleshooting system issues, and maintaining the highest-quality standards throughout the installation process. The supervisor plays a critical role in the successful deployment of generation, ensuring that electrical components are properly connected and functioning. - Key Responsibilities: - Safety and Compliance: Ensure all electrical work complies with electrical codes and regulations. - Maintain a safe working environment by following safety methods and controls, conducting safety briefings, and ensuring compliance with industry standards. - Ensure that personal protective equipment (PPE) is worn and safety measures are observed during installations and repairs. - Supervision and Leadership: - Oversee a team of electricians and technicians during the installation and maintenance of electrical generation projects. - Assign tasks, set work priorities, and ensure projects are completed within deadlines. - Monitor the quality of work, ensuring it meets electrical codes, safety standards, and project specifications. Installation and Maintenance : Quality is the key to every piece of work. - Working in-field with all site operatives. - Supervise the electrical installation, including wiring, inverters, and electrical equipment. - Conduct system checks, inspections, and testing to ensure proper functionality of the generating electrical system. - Troubleshoot electrical issues, identify faults, and implement corrective actions to maintain optimal system performance. Project Coordination : Coordinate with project managers, engineers, and clients to plan and execute electrical installations, isolation and controls. Training and Development: Train and mentor junior electricians and technicians on best practices in electrical installation and troubleshooting/fault finding. - Ensure that the team is kept up-to-date with the latest technologies, tools, and safety procedures related to generation power systems. - Development pathway to be identified and agreed for candidate career pathway and supported by the client Inventory Management: Oversee the inventory of electrical supplies, tools, and equipment needed for projects. Key Skills and Qualifications: - NVQ level 2 or higher electrical qualification. - Experience: At least 5 years of experience in electrical work, with a focus on utility scale energy systems. Prior experience as an electrical technician, electrician, or supervisor in the renewable energy industry is highly preferred. - Skills:ECS Gold Card o Strong knowledge of electrical standards, safety standards, and regulations. Proficiency in reading electrical diagrams and schematics. Hands-on experience with solar inverters, battery systems, lv panels, wiring, and electrical connections. Excellent troubleshooting and problem-solving skills. o Strong leadership and team management skills. Testing and fault identification. - Certifications: NVQ level 3, Level 3 Diploma, AM2 , ECS Gold Card, 18th Edition Regulations, Inspection and Testing BS(Apply online only) Essential Attributes: - Proficiency in applications for site reporting (iauditor, Microsoft etc ). - Experience working in engineering and /or utility scale power generation. - Ability to travel within the UK as required, often working away from home during the week. - Own transport to be provided and reimbursed at 25p per mile Working Conditions: - The role will require working in various outdoor environments and conditions, including rooftops or construction sites. - Work schedules may vary depending on project deadlines, with some overtime expected - - Safety precautions and protective equipment must be used at all times.

Job Title: Fire Alarm Service Engineer Location: London / Home Counties Salary: £32,000 - £38,000 (OTE up to £45,000) Overview: Our client is seeking a skilled Fire Alarm Service Engineer to join their established team. The role involves servicing, maintaining, and repairing fire alarm systems across a range of commercial and residential sites. This position plays a vital part in ensuring life safety compliance and maintaining high standards of customer service. Key Responsibilities - Carry out routine preventative maintenance in line with BS 5839-1 standards - Diagnose and repair faults in fire alarm systems efficiently - Respond to emergency callouts to restore system operation - Provide clear and concise reports on all service activities - Maintain accurate records of service calls and completed work - Communicate effectively with customers to explain findings and solutions - Ensure health and safety compliance on all sites - Support installation and commissioning of new fire alarm systems where required Required Qualifications: - Level 2 qualification in Fire Detection and Alarm Systems (NVQ or equivalent) - desirable - Minimum 3 years' experience as a Fire Alarm Service Engineer - Strong knowledge of BS 5839 standards - Proven fault-finding and diagnostic skills - Experience using fire alarm testing equipment - Full UK driving licence - Excellent communication and interpersonal abilities - Ability to work independently and within a team - Strong customer service focus - Good time management and organisational skills - Physically fit to undertake duties, including working at heights and carrying equipment Additional Qualifications - Positive, professional approach with a strong work ethic - Flexibility to adapt to varying work environments and client needs - Commitment to continuous learning and skills development Benefits - Competitive salary with OTE up to £45,000 - Annual discretionary bonus (Employee-Owned Trust scheme) - Career development and training opportunities - Company vehicle, van, and fuel card provided - 25 days' paid holiday plus pension scheme - Opportunity to work within a dynamic and growing industry Company Overview Our client is a reputable organisation within the fire safety industry, committed to delivering high-quality solutions and exceptional customer service. With a strong presence in the sector, they provide reliable fire protection services to both commercial and residential clients.

Job Title: Distributed Field Support Engineer Location: Glasgow / surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. Carry out any other reasonable request from your line management. Perform customer rebuilds and configuration at the desk. Undertake AV repairs and printer repairs. Carry out IMAC projects with minimal supervision. May be required to train on new technologies, such as AV or Cisco. Comply with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Maintain a professional and presentable appearance at all times. Must hold a full UK manual driving licence where required for the role. Respond promptly to any information requests from your line management. Be familiar with customer policies and processes, where applicable. Be approachable and open to training requirements related to the role. Maintain the skills and knowledge necessary to perform the role to the required standard. Embrace new technologies and adapt to change. Ensure company assets are kept in good working order and general condition. Skills and experience: Operation knowledge of PCs, laptops, printers, and associated peripherals. Familiarity with key client-specific procedures. Trained in desktop, laptop, printer, and server maintenance. Extensive knowledge of common software products. Experience with AV systems. Strong customer-facing skills. BPSS (Baseline Personnel Security Standard) clearance. SC Clearance

Role: Senior IT Field Delivery Engineer Location: Field-based covering different areas (Dundee and surrounding areas, Perth and nearby locations, Inchture & Abernyte) Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PCs, Laptops, Printers, Servers, relevant network support, retail equipment, and associated peripherals. Complete customer rebuilds and configuration to desk. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or unplanned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time and reflect actual work done in real-time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines, and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer-facing skills. Will be required to be self-motivated with good organisational skills and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications, or have the equivalent knowledge/experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours that support team productivity. Must have a high standard of communication and interpersonal skills to support colleagues and team members.