Active Training Team Limited
Cast & Crew Manager Based at: ATT Main office, London SE8 A minimum of 10% of working time to include regular visits to centre-based or mobile projects as necessary (approximately 2 visits per month) Working hours: 8 hours per day, Monday to Friday (this role is available as a 4 or 5-day working week - please specify your preference in your application) Start and finish times will vary from time to time depending on where you are designated to work on any particular day (e.g. an event site). Reporting to: Head of Delivery Managing: Company Managers, Technical Leads All freelance contractors including actors, facilitators, Technical Stage Managers Purpose of the role: To provide tailored management and pastoral support for ATT's network of freelancers, acting as the central liaison between freelance contractors and ATT's operations. The Cast & Crew Manager ensures clear communication, effective support, and consistent standards, while continuously improving methods, policies, and processes to maintain strong, collaborative relationships between ATT's core operations and its network of freelancers. Main duties (to include but not limited to) Freelancer Management Act as the main point of contact for ATT's freelance network, managing operational, welfare, and engagement matters. Monitor performance, conduct, and compliance in line with ATT policies, working closely with the Creative team. Maintain up-to-date freelancer contracts and documentation in line with legislation and best practice. Lead freelancer engagement activity and manage relationship issues where required. Operational & Team Management Line manage Company Managers across training centres and support delivery teams during training events. Line manage Technical Leads, who support our AV requirements across our immersive centres and mobile (pop up) training programmes. Provide remote and on-site operational support, including emergency cover and onboarding of new Company Managers. Maintain strong relationships across centres, freelancers, and delivery teams to ensure high-quality delivery. Monitor show reports and drive continuous improvement. Recruitment & Onboarding Lead recruitment for Company Managers and Crew, working with the Resource Manager to plan freelance resourcing. Manage clear and consistent freelancer contracting and onboarding processes. Support freelancers with systems and tools, including Staff Savvy. Health, Safety, Wellbeing & Compliance Promote a safe, inclusive, and compliant working environment across all training deliveries. Deliver refresher training, including annual anti-harassment and safe working awareness for freelancers. Manage risk assessments, accessibility audits, and neurodiversity reports. Stay up to date with ACAS guidance, legislation, and best practice. Additional Responsibilities Resolve operational issues across projects and communicate updates to freelancers. Contribute to process improvement and reporting. Participate in the out-of-hours rota to support last-minute operational changes. This job description does not define or limit your role, and you may be required to carry out other duties to meet operational needs. Salary range: £38,000 to £42,000 (depending on experience) What we offer A supportive and collaborative team environment. An opportunity to be part of a fast-growing, unique company. Competitive salary commensurate with market rates plus benefits, to include: 25 days annual leave + bank holidays Enhanced sick pay Enhanced family pay Access to Health Cash back plan EAP (Employee assistance programme) Discounted Gym membership Bike2Work scheme Death in service cover Ongoing learning and development Ideal Candidate Profile Essential requirements: A degree-level or equivalent qualification relevant to the role or industry Minimum of 3-years' experience in stage management, production management, or live event management. Strong interpersonal and communication skills, with a proven ability to build relationships and maintain morale in a high-pressure environment. Experience in managing multiple teams, including pastoral care responsibilities. Demonstrated ability to lead and manage a diverse team effectively. Desirable skills: An understanding of employment legislation Working knowledge of health and safety in a theatrical or similar environment. Familiarity with resource management in live events or theatre production. ATT is committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups. We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Cast & Crew Manager Based at: ATT Main office, London SE8 A minimum of 10% of working time to include regular visits to centre-based or mobile projects as necessary (approximately 2 visits per month) Working hours: 8 hours per day, Monday to Friday (this role is available as a 4 or 5-day working week - please specify your preference in your application) Start and finish times will vary from time to time depending on where you are designated to work on any particular day (e.g. an event site). Reporting to: Head of Delivery Managing: Company Managers, Technical Leads All freelance contractors including actors, facilitators, Technical Stage Managers Purpose of the role: To provide tailored management and pastoral support for ATT's network of freelancers, acting as the central liaison between freelance contractors and ATT's operations. The Cast & Crew Manager ensures clear communication, effective support, and consistent standards, while continuously improving methods, policies, and processes to maintain strong, collaborative relationships between ATT's core operations and its network of freelancers. Main duties (to include but not limited to) Freelancer Management Act as the main point of contact for ATT's freelance network, managing operational, welfare, and engagement matters. Monitor performance, conduct, and compliance in line with ATT policies, working closely with the Creative team. Maintain up-to-date freelancer contracts and documentation in line with legislation and best practice. Lead freelancer engagement activity and manage relationship issues where required. Operational & Team Management Line manage Company Managers across training centres and support delivery teams during training events. Line manage Technical Leads, who support our AV requirements across our immersive centres and mobile (pop up) training programmes. Provide remote and on-site operational support, including emergency cover and onboarding of new Company Managers. Maintain strong relationships across centres, freelancers, and delivery teams to ensure high-quality delivery. Monitor show reports and drive continuous improvement. Recruitment & Onboarding Lead recruitment for Company Managers and Crew, working with the Resource Manager to plan freelance resourcing. Manage clear and consistent freelancer contracting and onboarding processes. Support freelancers with systems and tools, including Staff Savvy. Health, Safety, Wellbeing & Compliance Promote a safe, inclusive, and compliant working environment across all training deliveries. Deliver refresher training, including annual anti-harassment and safe working awareness for freelancers. Manage risk assessments, accessibility audits, and neurodiversity reports. Stay up to date with ACAS guidance, legislation, and best practice. Additional Responsibilities Resolve operational issues across projects and communicate updates to freelancers. Contribute to process improvement and reporting. Participate in the out-of-hours rota to support last-minute operational changes. This job description does not define or limit your role, and you may be required to carry out other duties to meet operational needs. Salary range: £38,000 to £42,000 (depending on experience) What we offer A supportive and collaborative team environment. An opportunity to be part of a fast-growing, unique company. Competitive salary commensurate with market rates plus benefits, to include: 25 days annual leave + bank holidays Enhanced sick pay Enhanced family pay Access to Health Cash back plan EAP (Employee assistance programme) Discounted Gym membership Bike2Work scheme Death in service cover Ongoing learning and development Ideal Candidate Profile Essential requirements: A degree-level or equivalent qualification relevant to the role or industry Minimum of 3-years' experience in stage management, production management, or live event management. Strong interpersonal and communication skills, with a proven ability to build relationships and maintain morale in a high-pressure environment. Experience in managing multiple teams, including pastoral care responsibilities. Demonstrated ability to lead and manage a diverse team effectively. Desirable skills: An understanding of employment legislation Working knowledge of health and safety in a theatrical or similar environment. Familiarity with resource management in live events or theatre production. ATT is committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, identities, and experiences, including those from underrepresented groups. We believe that diverse perspectives strengthen our work and enhance the quality of what we deliver. We are committed to fair and inclusive recruitment practices and to removing barriers that may disadvantage candidates. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Active Training Team Limited
Greenwich, London
PURPOSE OF THE ROLE: The Training Operations Lead is responsible for coordinating and ensuring the smooth, efficient, and cost-effective delivery of ATT's national and international onsite training programmes. The role focuses on operational planning and logistics, including scheduling facilitators and actors, managing travel and venue arrangements, preparing documentation, and coordinating clear communication so each training programme runs smoothly, on time and within budget. The primary focus will be on European and US programmes, with additional support for UK delivery as required. KEY RESPONSIBILITIES Training Operations & Logistics: Coordinate the operational planning and logistics for on-site training programmes, liaising closely with facilitators, actors and internal teams. Manage schedules, travel and accommodation to ensure training sessions run smoothly, on time and within budget. Act as a central point of coordination to ensure all delivery teams have the information and resources they need ahead of each programme. Budgeting & Administration: Track travel and accommodation budgets in partnership with ATT's travel consultant, acting as a main point of contact. Support the Finance and Commercial teams with client proposals by researching travel options and accurately estimating event-related costs. Produce and issue booking documentation, including travel itineraries, accommodation details and event information. Maintain accurate delivery records by inputting information into internal systems (Staff Savvy and Artifax). Track and authorise hours for freelance cast and crew working on training deliveries. Monitor and record event-related expenses to support cost control and reporting. Research, Compliance & Planning: Research visa requirements and travel regulations for upcoming international deliveries. Liaise with venues to confirm arrangements for upcoming training sessions. Ensure delivery planning complies with relevant travel, visa and operational requirements. Cross-Departmental & On-Site Support : Attend on-site training deliveries approximately once per month to support delivery teams and maintain strong working relationships. Collaborate with other Training Operations Leads to coordinate project activity, lead client meetings where required, and take accurate meeting notes. Provide general administrative support to the Delivery team on new projects as needed. Participate in an out-of-hours rota to support last-minute operational changes. Essential Requirements: Degree-level qualification or equivalent professional experience relevant to the role or industry. At least 2 years' experience in event administration, training coordination, arts administration, live events, or a similar operational role. Excellent organisational skills with strong attention to detail. Proven experience coordinating travel, accommodation and logistics for teams or events. Strong IT and administrative skills, with the ability to quickly learn and adapt to new systems and software. Desirable Requirements: Experience working with large cohorts of freelancers. Proficiency in one or more European languages. Salary Range: £29,500 - £31,500 according to experience What we offer: A supportive and collaborative team environment. An opportunity to be part of a fast-growing, unique company. Competitive salary commensurate with market rates plus benefits, to include: 25 days annual leave + bank holidays Enhanced sick pay Enhanced family pay Access to Health Cash back plan EAP (Employee assistance programme) Discounted Gym membership Bike2Work scheme Death in service cover Ongoing learning and development
PURPOSE OF THE ROLE: The Training Operations Lead is responsible for coordinating and ensuring the smooth, efficient, and cost-effective delivery of ATT's national and international onsite training programmes. The role focuses on operational planning and logistics, including scheduling facilitators and actors, managing travel and venue arrangements, preparing documentation, and coordinating clear communication so each training programme runs smoothly, on time and within budget. The primary focus will be on European and US programmes, with additional support for UK delivery as required. KEY RESPONSIBILITIES Training Operations & Logistics: Coordinate the operational planning and logistics for on-site training programmes, liaising closely with facilitators, actors and internal teams. Manage schedules, travel and accommodation to ensure training sessions run smoothly, on time and within budget. Act as a central point of coordination to ensure all delivery teams have the information and resources they need ahead of each programme. Budgeting & Administration: Track travel and accommodation budgets in partnership with ATT's travel consultant, acting as a main point of contact. Support the Finance and Commercial teams with client proposals by researching travel options and accurately estimating event-related costs. Produce and issue booking documentation, including travel itineraries, accommodation details and event information. Maintain accurate delivery records by inputting information into internal systems (Staff Savvy and Artifax). Track and authorise hours for freelance cast and crew working on training deliveries. Monitor and record event-related expenses to support cost control and reporting. Research, Compliance & Planning: Research visa requirements and travel regulations for upcoming international deliveries. Liaise with venues to confirm arrangements for upcoming training sessions. Ensure delivery planning complies with relevant travel, visa and operational requirements. Cross-Departmental & On-Site Support : Attend on-site training deliveries approximately once per month to support delivery teams and maintain strong working relationships. Collaborate with other Training Operations Leads to coordinate project activity, lead client meetings where required, and take accurate meeting notes. Provide general administrative support to the Delivery team on new projects as needed. Participate in an out-of-hours rota to support last-minute operational changes. Essential Requirements: Degree-level qualification or equivalent professional experience relevant to the role or industry. At least 2 years' experience in event administration, training coordination, arts administration, live events, or a similar operational role. Excellent organisational skills with strong attention to detail. Proven experience coordinating travel, accommodation and logistics for teams or events. Strong IT and administrative skills, with the ability to quickly learn and adapt to new systems and software. Desirable Requirements: Experience working with large cohorts of freelancers. Proficiency in one or more European languages. Salary Range: £29,500 - £31,500 according to experience What we offer: A supportive and collaborative team environment. An opportunity to be part of a fast-growing, unique company. Competitive salary commensurate with market rates plus benefits, to include: 25 days annual leave + bank holidays Enhanced sick pay Enhanced family pay Access to Health Cash back plan EAP (Employee assistance programme) Discounted Gym membership Bike2Work scheme Death in service cover Ongoing learning and development
