An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You ll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London 3 days in office / 2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have experience to prove this A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English You are keen to work in a client-facing technical role (opposed to taking the R&D route) Responsibilities for Customer Support Engineer You will initially be fully trained on the machine learning platform to understand the intricacies of the product You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team) Manage customer issues from initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer experience throughout the resolution process What this offers Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates An exciting opportunity to forge a career in Technical Support Engineering for a fantastic fast-growing company A good remuneration and benefits package Applications If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying that your degree classification/GPA and your A Level grades (or UCAS equivalent) are on your CV. Please send an up-to-date CV via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address hs been removed by the job-board, full details for contact are available on our website). RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn t of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Oct 16, 2025
Full time
An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You ll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London 3 days in office / 2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have experience to prove this A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English You are keen to work in a client-facing technical role (opposed to taking the R&D route) Responsibilities for Customer Support Engineer You will initially be fully trained on the machine learning platform to understand the intricacies of the product You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team) Manage customer issues from initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer experience throughout the resolution process What this offers Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates An exciting opportunity to forge a career in Technical Support Engineering for a fantastic fast-growing company A good remuneration and benefits package Applications If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying that your degree classification/GPA and your A Level grades (or UCAS equivalent) are on your CV. Please send an up-to-date CV via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address hs been removed by the job-board, full details for contact are available on our website). RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn t of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Software Developer C#.NET Full Stack A fantastic opportunity for a talented Software Developer to join a growing technology company building innovative solutions for the education and events sector. You will work in a collaborative, agile team to design and deliver high-quality features across the full stack, with a focus on meeting customer needs and improving the user experience. Location: Hybrid, ideally 1 2 days per week in Shropshire office (must be UK-based) Salary: £50,000 £55,000 per annum + benefits Requirements for Software Developer: Strong commercial experience in C# and .NET Skilled in SQL Server database design, development, and optimisation Experience with Angular, HTML, CSS, and TypeScript Ability to work with Web API web services Awareness of security best practices (OWASP) Appetite to learn, improve, and stay up-to-date with new technologies Excellent communication and problem-solving skills Beneficial experience: Leading small development teams to deliver functionality on time Migrating large legacy systems Azure Pipelines, MSBuild, ASP.NET MVC, WCF Services WinForms/WPF Web accessibility, responsive web applications, localisation for global markets Responsibilities for Software Developer: Develop features across the full stack (database, services, front end) Lead a small squad of developers and QA to deliver high-quality functionality Review and refine feature requests from stakeholders Support the sales team with technical expertise for new business Collaborate with support to resolve customer issues Identify and suggest improvements to processes and practices What this role offers: Work in a supportive environment with excellent training, clear progression, and opportunities for professional development A flexible benefits package, wellbeing days, pension contributions, and a performance-related bonus The chance to join a mission-driven business with a great culture, strong retention, and an innovative product suite Applications: If you are a passionate Software Developer looking to make a real impact, please apply via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments due to a disability for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are available on our website).
Oct 15, 2025
Full time
Software Developer C#.NET Full Stack A fantastic opportunity for a talented Software Developer to join a growing technology company building innovative solutions for the education and events sector. You will work in a collaborative, agile team to design and deliver high-quality features across the full stack, with a focus on meeting customer needs and improving the user experience. Location: Hybrid, ideally 1 2 days per week in Shropshire office (must be UK-based) Salary: £50,000 £55,000 per annum + benefits Requirements for Software Developer: Strong commercial experience in C# and .NET Skilled in SQL Server database design, development, and optimisation Experience with Angular, HTML, CSS, and TypeScript Ability to work with Web API web services Awareness of security best practices (OWASP) Appetite to learn, improve, and stay up-to-date with new technologies Excellent communication and problem-solving skills Beneficial experience: Leading small development teams to deliver functionality on time Migrating large legacy systems Azure Pipelines, MSBuild, ASP.NET MVC, WCF Services WinForms/WPF Web accessibility, responsive web applications, localisation for global markets Responsibilities for Software Developer: Develop features across the full stack (database, services, front end) Lead a small squad of developers and QA to deliver high-quality functionality Review and refine feature requests from stakeholders Support the sales team with technical expertise for new business Collaborate with support to resolve customer issues Identify and suggest improvements to processes and practices What this role offers: Work in a supportive environment with excellent training, clear progression, and opportunities for professional development A flexible benefits package, wellbeing days, pension contributions, and a performance-related bonus The chance to join a mission-driven business with a great culture, strong retention, and an innovative product suite Applications: If you are a passionate Software Developer looking to make a real impact, please apply via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments due to a disability for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are available on our website).
Customer Success Manager A brilliant opportunity for an experienced Customer Success Manager to join a market-leading disruptive SaaS company in London, UK. This offers a unique opportunity to join one of the fastest growing tech companies in the UK on their journey, ensuring their customers realise success from their products. We are particularly keen to hear from those with experience in Customer Success Management for a SaaS organisation. Location: Central London Hybrid 3 days on site Salary: Negotiable Requirements for Customer Success Manager Commercial experience working as a Customer Success Manager, ideally within a SaaS organisation This company values top academics so is looking for a 2.1 or 1st-class degree from a top university and at least AAB at A Level (please ensure academics are on your CV when applying) You are able to easily grasp technology and are intrigued by the impact AI is having Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Responsibilities for Customer Success Manager You will be a central font of knowledge ensuring an excellent customer experience to the users. You will be liaising with clients, sales team and technical teams Execute seamless handovers between pre-sales and post-sales Help clients get the most out of the software product, overseeing customer engagement and fostering client relationships Solve client problems and resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance service delivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates Opportunity to move into a leadership role. You will be able to manage multiple teams across international offices A good remuneration and benefits package Applications: If you would like to apply for this unique Customer Success Manager opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn t of interest, please visit our website to see out other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Oct 07, 2025
Full time
Customer Success Manager A brilliant opportunity for an experienced Customer Success Manager to join a market-leading disruptive SaaS company in London, UK. This offers a unique opportunity to join one of the fastest growing tech companies in the UK on their journey, ensuring their customers realise success from their products. We are particularly keen to hear from those with experience in Customer Success Management for a SaaS organisation. Location: Central London Hybrid 3 days on site Salary: Negotiable Requirements for Customer Success Manager Commercial experience working as a Customer Success Manager, ideally within a SaaS organisation This company values top academics so is looking for a 2.1 or 1st-class degree from a top university and at least AAB at A Level (please ensure academics are on your CV when applying) You are able to easily grasp technology and are intrigued by the impact AI is having Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Ability to work with autonomy and as part of a team Great communication skills with fluent spoken and written English Responsibilities for Customer Success Manager You will be a central font of knowledge ensuring an excellent customer experience to the users. You will be liaising with clients, sales team and technical teams Execute seamless handovers between pre-sales and post-sales Help clients get the most out of the software product, overseeing customer engagement and fostering client relationships Solve client problems and resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance service delivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates Opportunity to move into a leadership role. You will be able to manage multiple teams across international offices A good remuneration and benefits package Applications: If you would like to apply for this unique Customer Success Manager opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn t of interest, please visit our website to see out other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Head of Integrations A fantastic opportunity has arisen for a Head of Integrations to join a pioneering software company that is transforming how global enterprises leverage cutting-edge technologies. Backed by top-tier investors and recognised among the world s most promising AI companies, this innovative business is expanding its technical team to support continued growth and success. This is a hands-on, client-facing leadership role, ideal for someone who can combine deep technical expertise with excellent communication and organisational skills to drive seamless client integrations. Location: London minimum 3 days a week in-office Salary: Negotiable Requirements: Significant commercial experience in SaaS companies, in a role focused on software integrations for customers. Strong academic background, ideally with 2.1+ from a top university. (The management team comprises some of the brightest minds in AI, including PhDs from internationally leading institutions.) Proven track record in software development, system integrations, and building developer resources (APIs, SDKs, technical documentation). Solid experience across Integrations, Full Stack Web Development, and Cloud Architecture. Proficiency in one or more of the following: JavaScript, Node.js, Python (or equivalent modern frameworks/languages). Demonstrated success in leading technical teams, particularly those focused on integrations or developer-facing products. Exceptional interpersonal and communication skills able to convey complex technical concepts clearly to diverse audiences. Highly organised, detail-oriented, with strong time management and a proactive, problem-solving mindset. Comfortable working in a fast-paced, innovative environment with shifting priorities and tight deadlines. Responsibilities The long-term vision is to make integrations so seamless that customers can achieve them at the touch of a button. While that may be ambitious, the successful candidate will play a key role in moving towards this goal by: Taking ownership of integration processes with external systems, ensuring seamless connectivity and client satisfaction. Collaborating with Client Solutions and other teams to understand requirements and deliver tailored solutions. Designing and implementing scalable, future-proof architectures for new connectors and integrations. Enhancing observability with better diagnostics, logging, and tracing to support technical teams. Overseeing the development and management of the public API (REST + event streaming functionality). Producing clear, accessible technical documentation, using tools like Swagger. Driving the creation of self-serve capabilities to empower clients to manage integrations independently. What the Role Offers Join an award-winning, high-growth tech company at the forefront of AI innovation. Work on exciting projects that directly impact the efficiency of global enterprise operations. Collaborate with a passionate, talented team in an inclusive and supportive environment. Benefit from excellent opportunities for personal and professional development within a growing organisation. Applications If you would like to apply for this exciting Head of Integrations opportunity, please send your CV via the relevant links. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments during your application or interview process, please let us know by emailing (if this address has been removed by the job board, full details are available on our website).
Oct 07, 2025
Full time
Head of Integrations A fantastic opportunity has arisen for a Head of Integrations to join a pioneering software company that is transforming how global enterprises leverage cutting-edge technologies. Backed by top-tier investors and recognised among the world s most promising AI companies, this innovative business is expanding its technical team to support continued growth and success. This is a hands-on, client-facing leadership role, ideal for someone who can combine deep technical expertise with excellent communication and organisational skills to drive seamless client integrations. Location: London minimum 3 days a week in-office Salary: Negotiable Requirements: Significant commercial experience in SaaS companies, in a role focused on software integrations for customers. Strong academic background, ideally with 2.1+ from a top university. (The management team comprises some of the brightest minds in AI, including PhDs from internationally leading institutions.) Proven track record in software development, system integrations, and building developer resources (APIs, SDKs, technical documentation). Solid experience across Integrations, Full Stack Web Development, and Cloud Architecture. Proficiency in one or more of the following: JavaScript, Node.js, Python (or equivalent modern frameworks/languages). Demonstrated success in leading technical teams, particularly those focused on integrations or developer-facing products. Exceptional interpersonal and communication skills able to convey complex technical concepts clearly to diverse audiences. Highly organised, detail-oriented, with strong time management and a proactive, problem-solving mindset. Comfortable working in a fast-paced, innovative environment with shifting priorities and tight deadlines. Responsibilities The long-term vision is to make integrations so seamless that customers can achieve them at the touch of a button. While that may be ambitious, the successful candidate will play a key role in moving towards this goal by: Taking ownership of integration processes with external systems, ensuring seamless connectivity and client satisfaction. Collaborating with Client Solutions and other teams to understand requirements and deliver tailored solutions. Designing and implementing scalable, future-proof architectures for new connectors and integrations. Enhancing observability with better diagnostics, logging, and tracing to support technical teams. Overseeing the development and management of the public API (REST + event streaming functionality). Producing clear, accessible technical documentation, using tools like Swagger. Driving the creation of self-serve capabilities to empower clients to manage integrations independently. What the Role Offers Join an award-winning, high-growth tech company at the forefront of AI innovation. Work on exciting projects that directly impact the efficiency of global enterprise operations. Collaborate with a passionate, talented team in an inclusive and supportive environment. Benefit from excellent opportunities for personal and professional development within a growing organisation. Applications If you would like to apply for this exciting Head of Integrations opportunity, please send your CV via the relevant links. We re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments during your application or interview process, please let us know by emailing (if this address has been removed by the job board, full details are available on our website).
