Spire Healthcare

Bank receptionist Administration, Customer Service Bushey Bank shifts - flexible Shift Spire Harpenden Hospital has an amazing opportunity for an experienced Receptionist to join our team, on a Bank Basis You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times. Working hours Start 06:30 onwards Finish 20:30 latest Job Purpose To ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Providing an efficient administrative service within the hospital, operating within established policies and procedures Duties and responsibilities - Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations. - Admitting surgical patients in accordance with hospital procedures, providing information as appropriate. - Admission/Discharge of patients onto computer system ensuring accuracy of all information. - Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner - Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis - To contribute to the general cleanliness, neatness and smooth running of all reception areas at all times, ensuring that any reading material is available and well displayed - Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures - To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - To present a professional, smart image at all times, ensuring adherence to hospital uniform policy - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of 50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Same Posting Description for Internal and External Candidates

Endoscopy Nurse Theatre Spire Healthcare Private Hospital Cardiff Bank - Flexible Working Are you an experienced Theatre Nurse with a passion for endoscopy and looking for flexible working options? Spire Cardiff Hospital is seeking a dedicated and knowledgeable Endoscopy Nurse to join our bank team . This is a fantastic opportunity to work in a modern, well-equipped private hospital, where you'll support high-quality patient care in a dynamic theatre environment. As a valued member of our bank, you'll benefit from flexible shifts that fit around your lifestyle, while gaining exposure to a wide range of procedures and working alongside a supportive multidisciplinary team. Duties and responsibilities: To provide a high standard of nursing care and support for patients undergoing a range of endoscopic procedures, with emphasis on patient safety and dignity, you will also assist with Endoscopic procedures, liaise with other departments and wards to maintain the smooth running of lists. The responsibilities of the post holder also includes carrying out all relevant forms of nursing care, demonstrating a positive attitude to providing a quality service Who we're looking for: Must have a minimum 2 years' experience working in Endoscopy Demonstrates knowledge of current Endoscopy guidelines and standards NMC Registered with no restrictions on practice Confident working independently and as part of a multidisciplinary team Evidence of experience in an acute hospital setting Motivated to perform extended skills -cannulation/venepuncture/IV drug administration Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users Working Hours : Monday - Friday, between 07:30 - 18:00 Contract Type : Bank Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: Bank colleagues are paid weekly Access to Spire Healthcare pension Access to Blue Light Card discounts Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employee's well-being through work life balance, on-going development, support and reward. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.

Outpatient Services Manager Outpatients Pre-Assessment Private Hospital St Anthony's Hospital Full-time Sutton Spire St Anthony's Hospital are looking for an experienced Outpatient Services Manager to lead our Outpatient and Pre-Assessment Services. The Outpatients & Pre Assessment Manager will be responsible for ensuring delivery of high quality and efficient outpatient & Pre-Operative assessment services, delivering key quality, performance and financial plans and service enhancements. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed 27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London. We have six operating theatres coving a wide range of specialities and procedure including Ortho, Gynae and Cardio. There is an ITU department providing care and accommodating more complex patients. We have a number of developmental training courses and progression opportunities available for our ambitious employees. Duties and responsibilities - Lead, manage and develop the provision of outpatients & Pre Assessment services. - Manage the operational delivery of outpatients & Pre assessment services against Spire key performance indicators, ensuring the efficient running of the department. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. - Develop own knowledge and skills and contribute to the development of others. - Promote best practice in health & safety and security. - Promote people's equality, diversity and rights. - Apply correct use of technology. - Seek and employ innovative methods of improving service delivery in line with the 5 CQC Key Lines of - Enquiry (KLOE); always aiming to achieve Good and Outstanding. - Adhere to all relevant healthcare standards and manage issues of governance and risk effectively. - To ensure that effective systems are in place to manage stocks according to financial instructions, efficient utilisation, intelligent ordering and to work closely with the Finance Director to ensure compliance with the above. - Ensure all audits/reviews of the departments and their performance are undertaken and implement action plans in response to findings. - To provide clinical leadership on development of new services. - Promote and maintain a close working relationship with external organisations to ensure standardisation and sharing of best practice. - To ensure that Clinical Governance and risk management are embedded within daily practice. - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire Policies. - Undertake Human resource activities for all members of the team. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for: - Relevant Diploma or Degree - NMC Registration - Previous experience in an outpatients department at a senior level. - Experience of working unsupervised. - Experience of leading a team. - Ability to manage, motivate, support, develop and lead the department - A focus on positive patient and user experience - Able to work cohesively across clinical teams - Competent across a range of clinical management and leadership skills - Performance monitoring and reporting capabilities - Knowledge of appropriate standards and external bodies, such as the Care Quality Commission - Auditing skills across clinical standards and departments - Ability to implement continuous improvement initiatives Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance - Save an average of 50 per month with our free onsite car park We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Rebecca O'Neill on rebecca.o' Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Medical Records Administrator Spire Harpenden Part time Permanent 37.5 hours Full time competitive Salary and Great Benefits Spire Harpenden has a great opportunity for an experience administrator to work in medical records on a full-time permanent basis Job Purpose Responsible for the effective management, security, and confidentiality of patients' medical records in compliance with legal, ethical, and hospital standards. This role ensures accurate documentation, timely retrieval, and proper maintenance of medical information to support quality patient care, clinical decision-making, hospital operations, and regulatory reporting. Overall Responsibilities - Establish, maintain and update medical records for all patients, ensuring a single patient record system that integrates outpatient visits, admissions, and other services. - Ensure timely filing, retrieval and availability of records for patient care, medico-legal purposes and audits. - Monitor completeness and accuracy of medical documentation by healthcare providers - Ensure compliance with hospital policies, health authority regulations and legal requirements related to medical records. - Maintain strict confidentiality and security of patient information in line with data protection laws. - Support hospital processes by ensuring medical records meet required standards. - Manage creation and retrieval of patient files for all outpatient appointments. - Monitor and follow-up visits are correctly linked to the patient's exiting record. - Work with various teams to minimise duplicate records - Ensure new admissions are linked to the existing outpatient record to maintain continuity of care. - Verify that discharge summaries and inpatient notes are properly filed into the patients' medical record. - Coordinate with clinical staff to track pending documentation and ensure timely completion - Support clinical coding, billing and insurance claim processes by ensuring accurate documentation. - Conduct audits of records and implement corrective measures when gaps identified. - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Qualifications and Training and Experience - Excellent organisational and communication skills - High level of integrity and commitment to patient confidentiality - Strong problem-solving and decision-making skills - Ability to manage workload under pressure and meet deadlines Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free DBS - Free Uniform - Free car parking - Private medical insurance - Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that se