The Regional Senior HR Advisor FTC role across offers a fantastic opportunity to contribute to the success of a reputable organisation within the Hospitality and Catering industry. This position focuses on providing expert HR guidance and support to ensure effective people management and compliance with policies. Client Details This organisation operates within the Hospitality and Catering industry and is recognised for its structured operations and professional standards. As a medium-sized company, it prides itself on delivering quality services and fostering a professional work environment. Description The Regional Senior HR Advisor FTC duties will include: Provide expert HR advice and support to managers and employees, ensuring compliance with policies and procedures. Oversee employee relations matters, including disciplinary and grievance processes. Collaborate with department heads to implement HR initiatives that align with business goals. Monitor and manage HR data, ensuring accuracy and confidentiality at all times. Support recruitment processes, including drafting job descriptions and coordinating interviews. Assist in the development and delivery of training programmes for staff. Provide guidance on employment law and ensure legislative compliance within the organisation. Participate in HR projects to enhance operational efficiency and employee engagement. Profile A successful Regional Senior HR Advisor FTC should have: Proven experience in a human resources role, ideally within the Hospitality and Catering industry. Strong understanding of employment law and HR best practices. Excellent communication and interpersonal skills to manage various stakeholders. Ability to handle sensitive information with discretion and professionalism. Competence in HR systems and data management tools. A relevant HR qualification or equivalent experience. Job Offer The successful Regional Senior HR Advisor FTC Competitive package of 40,000 per annum salary plus 500 a month car allowance ( 5,000 over the 10 months) Hybrid working pattern (typically 3 days on site per week) 10 Month contract Pension (auto enrol or salary sacrifice) Life Assurance Free on-site lunches
Mar 31, 2026
Contractor
The Regional Senior HR Advisor FTC role across offers a fantastic opportunity to contribute to the success of a reputable organisation within the Hospitality and Catering industry. This position focuses on providing expert HR guidance and support to ensure effective people management and compliance with policies. Client Details This organisation operates within the Hospitality and Catering industry and is recognised for its structured operations and professional standards. As a medium-sized company, it prides itself on delivering quality services and fostering a professional work environment. Description The Regional Senior HR Advisor FTC duties will include: Provide expert HR advice and support to managers and employees, ensuring compliance with policies and procedures. Oversee employee relations matters, including disciplinary and grievance processes. Collaborate with department heads to implement HR initiatives that align with business goals. Monitor and manage HR data, ensuring accuracy and confidentiality at all times. Support recruitment processes, including drafting job descriptions and coordinating interviews. Assist in the development and delivery of training programmes for staff. Provide guidance on employment law and ensure legislative compliance within the organisation. Participate in HR projects to enhance operational efficiency and employee engagement. Profile A successful Regional Senior HR Advisor FTC should have: Proven experience in a human resources role, ideally within the Hospitality and Catering industry. Strong understanding of employment law and HR best practices. Excellent communication and interpersonal skills to manage various stakeholders. Ability to handle sensitive information with discretion and professionalism. Competence in HR systems and data management tools. A relevant HR qualification or equivalent experience. Job Offer The successful Regional Senior HR Advisor FTC Competitive package of 40,000 per annum salary plus 500 a month car allowance ( 5,000 over the 10 months) Hybrid working pattern (typically 3 days on site per week) 10 Month contract Pension (auto enrol or salary sacrifice) Life Assurance Free on-site lunches
Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Mar 31, 2026
Full time
Summary £46,000 - £66,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Company Values Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Press Toolmaker Location: Stroud Hours: Full time, permanent Salary: £38,000 per annum We are seeking an experienced Press Toolmaker to join a growing precision manufacturing environment. Key Responsibilities of a Press Toolmaker: Manufacture of in-house designed tooling Repair and modification of existing tooling Operation of a wide range of tool-room equipment, including Haas lathes and mills, Colchester lathe, XYZ mill, Jones & Shipman grinder, and Wire & Spark Eroder Reading and interpreting engineering drawings, working to fine tolerances Key Skills of a Press Toolmaker: Background in press-working with a strong understanding of processes and techniques used within the industry Fully experienced in press toolmaking Ability to work independently and as part of a team Motivated self-starter with strong communication skills Benefits: Competitive salary of £38,000 per annum Company pension scheme Sick pay in line with company policy 33 days holiday per year (including bank holidays)
Mar 31, 2026
Full time
Press Toolmaker Location: Stroud Hours: Full time, permanent Salary: £38,000 per annum We are seeking an experienced Press Toolmaker to join a growing precision manufacturing environment. Key Responsibilities of a Press Toolmaker: Manufacture of in-house designed tooling Repair and modification of existing tooling Operation of a wide range of tool-room equipment, including Haas lathes and mills, Colchester lathe, XYZ mill, Jones & Shipman grinder, and Wire & Spark Eroder Reading and interpreting engineering drawings, working to fine tolerances Key Skills of a Press Toolmaker: Background in press-working with a strong understanding of processes and techniques used within the industry Fully experienced in press toolmaking Ability to work independently and as part of a team Motivated self-starter with strong communication skills Benefits: Competitive salary of £38,000 per annum Company pension scheme Sick pay in line with company policy 33 days holiday per year (including bank holidays)
ABOUT THE ROLE As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOU You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Mar 31, 2026
Full time
ABOUT THE ROLE As an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOU You don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' Workplace Pension scheme, with Employer contributions from 3% And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Kitchen Sales Designer As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients' dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational kitchens that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonus OTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients' dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational kitchens that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonus OTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
Mar 31, 2026
Full time
Kitchen Sales Designer As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients' dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational kitchens that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonus OTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . As a Kitchen Sales Designer, you will support our Trade customers, by turning their clients' dream kitchens into a reality. Meeting end users in their homes you will listen to their vision, seek to clearly understand their needs, and offer your expert advice. You will then plan and design inspirational kitchens that exceed their expectations for both design and utility. You will have the confidence to negotiate with our Trade customers, whilst promoting and protecting the integrity and value of the design and the quality of our products. Skills and attributes you need to be a successful Kitchen Sales Designer: Customer service Thrives in fast-paced environments An eye for design Previous sales experience Prioritisation and organisation skills Curious learner Results driven Full UK Driving license Access to your own vehicle Previous design (CAD) experience is preferred, but not essential It doesn't matter if you haven't worked in this industry or as a Kitchen Sales Designer before, as we will offer you face-to-face and online training via our own Howdens Academy, which will cover everything from kitchen measuring & compliance, inspirational design, technical product knowledge, and sales skills. We're looking for people who are enthusiastic and energetic with a passion to deliver excellent customer experiences that lead to sales. What you get from us as a Kitchen Sales Designer: Competitive salary Monthly depot bonus OTE Competitive Pension Plan with a maximum company contribution of 12%. Team incentives and outings 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. INDKSD
About the Opportunity Zest Optical are recruiting on behalf of an award-winning independent optical practice in Nottingham known for delivering exceptional clinical care, personal service, and an elevated eyecare experience for every patient. This is a special position within a modern, boutique-style practice that embraces the latest diagnostic and dispensing technology, including advanced eye assessments, specialist contact lens services, dry eye clinics, myopia management, and a stylish glasses studio. Team culture is warm and supportive, with a passion for continuous learning, innovation and creating bespoke solutions for each patient. The Role As a Dispensing Optician, you'll be delivering a high-end dispensing experience that matches the clinical excellence of the practice. Your responsibilities will include: Providing expert dispensing advice tailored to individual lifestyle, prescription, and eye health needs Guiding patients through frame and lens selection with confidence and care Supporting advanced services including specialist contact lenses and boutique eyewear consultations Carrying out adjustments, repairs, fittings, and aftercare Delivering a memorable, personalised experience aligned to the practice's ethos Working closely with a dedicated and highly skilled team About You This role would suit someone who: Is a GOC-registered Dispensing Optician Is passionate about delivering exceptional, personalised patient care Is calm, confident, and professional with patients of all ages Enjoys working in a premium, quality-led environment Is proactive, organised, and commercially aware Values long-term relationships and bespoke optical solutions What's On Offer Salary up to 32,000 Lucrative bonus scheme with strong monthly earning potential Full-time role with flexible working arrangements available A highly regarded independent practice with a strong reputation for excellence State-of-the-art dispensing technology and boutique eyewear experience Supportive leadership and opportunities for clinical and professional development The chance to work in one of Nottingham's most respected independent optical teams How to Apply If you're a Dispensing Optician looking for a role where you can deliver exceptional eyecare, work with premium technology and products, and be genuinely valued , we'd love to hear from you. Apply now or contact Kieran Lindley via WhatsApp for more information.
Mar 31, 2026
Full time
About the Opportunity Zest Optical are recruiting on behalf of an award-winning independent optical practice in Nottingham known for delivering exceptional clinical care, personal service, and an elevated eyecare experience for every patient. This is a special position within a modern, boutique-style practice that embraces the latest diagnostic and dispensing technology, including advanced eye assessments, specialist contact lens services, dry eye clinics, myopia management, and a stylish glasses studio. Team culture is warm and supportive, with a passion for continuous learning, innovation and creating bespoke solutions for each patient. The Role As a Dispensing Optician, you'll be delivering a high-end dispensing experience that matches the clinical excellence of the practice. Your responsibilities will include: Providing expert dispensing advice tailored to individual lifestyle, prescription, and eye health needs Guiding patients through frame and lens selection with confidence and care Supporting advanced services including specialist contact lenses and boutique eyewear consultations Carrying out adjustments, repairs, fittings, and aftercare Delivering a memorable, personalised experience aligned to the practice's ethos Working closely with a dedicated and highly skilled team About You This role would suit someone who: Is a GOC-registered Dispensing Optician Is passionate about delivering exceptional, personalised patient care Is calm, confident, and professional with patients of all ages Enjoys working in a premium, quality-led environment Is proactive, organised, and commercially aware Values long-term relationships and bespoke optical solutions What's On Offer Salary up to 32,000 Lucrative bonus scheme with strong monthly earning potential Full-time role with flexible working arrangements available A highly regarded independent practice with a strong reputation for excellence State-of-the-art dispensing technology and boutique eyewear experience Supportive leadership and opportunities for clinical and professional development The chance to work in one of Nottingham's most respected independent optical teams How to Apply If you're a Dispensing Optician looking for a role where you can deliver exceptional eyecare, work with premium technology and products, and be genuinely valued , we'd love to hear from you. Apply now or contact Kieran Lindley via WhatsApp for more information.
Job Title: Receptionist Location: Sharston, Manchester, M22 4SN Salary : £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently looking for an experienced receptionist to join our friendly team, to provide a top-notch service to our clients and partners. Our receptionists deal with a high-volume of calls, so the ability to provide excellent customer service in a fast-paced environment is essential. Responsibilities: Answering all calls in a polite and professional manner. Administration support, such as scanning and photocopying. Ensuring meeting rooms are prepared. Completing checklists on a daily/weekly basis as instructed. Making refreshments. Other ad hoc duties as required. Person Specification: GCSE Maths and English at Grade C or above. Reception/Switchboard experience. Administrative experience. Experience of working in a customer-facing role. Experience of dealing with customers on the telephone. NVQs or qualifications in business administration is advantageous. Experience of working in a law or legal services firm is desirable. Salary & Hours: Salary of £26,333.31 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: Onsite Working - In our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.
Mar 31, 2026
Full time
Job Title: Receptionist Location: Sharston, Manchester, M22 4SN Salary : £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently looking for an experienced receptionist to join our friendly team, to provide a top-notch service to our clients and partners. Our receptionists deal with a high-volume of calls, so the ability to provide excellent customer service in a fast-paced environment is essential. Responsibilities: Answering all calls in a polite and professional manner. Administration support, such as scanning and photocopying. Ensuring meeting rooms are prepared. Completing checklists on a daily/weekly basis as instructed. Making refreshments. Other ad hoc duties as required. Person Specification: GCSE Maths and English at Grade C or above. Reception/Switchboard experience. Administrative experience. Experience of working in a customer-facing role. Experience of dealing with customers on the telephone. NVQs or qualifications in business administration is advantageous. Experience of working in a law or legal services firm is desirable. Salary & Hours: Salary of £26,333.31 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: Onsite Working - In our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.
Operational Risk Specialist Up to £34k per year Nelson 2/3 days on site An Operational Risk Specialist is responsible for identifying, assessing, and monitoring risks across various business units within an organization. They facilitate risk workshops, maintain risk registers, and track key risk indicators to ensure effective risk management. The role involves collaborating with stakeholders to embed a strong risk culture and supporting governance through reporting and assurance activities. Additionally, they stay informed about regulatory developments and promote risk awareness through training and communication. Skills Strong understanding of regulatory compliance and governance frameworks Excellent analytical and risk assessment skills Effective communication and stakeholder engagement abilities Ability to simplify complex compliance issues for diverse audiences Experience in risk reporting, dashboards, and key risk indicators (KRIs) Knowledge of internal controls and mitigation strategies Ability to facilitate risk workshops and assessments Attention to detail and strong organizational skills Resilience and professionalism in incident response and investigations Continuous professional development mindset
Mar 31, 2026
Full time
Operational Risk Specialist Up to £34k per year Nelson 2/3 days on site An Operational Risk Specialist is responsible for identifying, assessing, and monitoring risks across various business units within an organization. They facilitate risk workshops, maintain risk registers, and track key risk indicators to ensure effective risk management. The role involves collaborating with stakeholders to embed a strong risk culture and supporting governance through reporting and assurance activities. Additionally, they stay informed about regulatory developments and promote risk awareness through training and communication. Skills Strong understanding of regulatory compliance and governance frameworks Excellent analytical and risk assessment skills Effective communication and stakeholder engagement abilities Ability to simplify complex compliance issues for diverse audiences Experience in risk reporting, dashboards, and key risk indicators (KRIs) Knowledge of internal controls and mitigation strategies Ability to facilitate risk workshops and assessments Attention to detail and strong organizational skills Resilience and professionalism in incident response and investigations Continuous professional development mindset
HSEQ Manager Heywood, Lancashire Monday to Friday, Days Salary 40-60,000 DOE A well-established manufacturing business in the Heywood, Lancashire area is looking to appoint an HSEQ Manager on a days-based role. This position will take ownership of site Health, Safety, Environmental and Quality systems, ensuring full compliance with UK legislation, food safety standards and internal policies, while driving a proactive HSEQ culture across the operation. Key responsibilities Lead and manage site HSEQ systems, policies and procedures Ensure compliance with HSE legislation, environmental regulations Conduct risk assessments, internal audits, inspections and environmental reviews Oversee accident, incident and near-miss investigations, implementing corrective and preventive actions Maintain and improve quality management systems and documentation control Deliver HSEQ training and toolbox talks across the site Liaise with external auditors, regulatory bodies and customers as required Work closely with senior management to drive continuous improvement across safety, environmental and quality performance Experience required Previous experience in an HSEQ or combined Health & Safety / Quality role within manufacturing NEBOSH qualification (General Certificate or above) Knowledge of ISO standards (ISO 9001, 14001 & 45001) Strong working knowledge of UK health & safety and environmental legislation Confident communicator, able to influence at all levels If this role is of interest, please apply or send your CV directly or call (phone number removed) for a confidential chat.
Mar 31, 2026
Full time
HSEQ Manager Heywood, Lancashire Monday to Friday, Days Salary 40-60,000 DOE A well-established manufacturing business in the Heywood, Lancashire area is looking to appoint an HSEQ Manager on a days-based role. This position will take ownership of site Health, Safety, Environmental and Quality systems, ensuring full compliance with UK legislation, food safety standards and internal policies, while driving a proactive HSEQ culture across the operation. Key responsibilities Lead and manage site HSEQ systems, policies and procedures Ensure compliance with HSE legislation, environmental regulations Conduct risk assessments, internal audits, inspections and environmental reviews Oversee accident, incident and near-miss investigations, implementing corrective and preventive actions Maintain and improve quality management systems and documentation control Deliver HSEQ training and toolbox talks across the site Liaise with external auditors, regulatory bodies and customers as required Work closely with senior management to drive continuous improvement across safety, environmental and quality performance Experience required Previous experience in an HSEQ or combined Health & Safety / Quality role within manufacturing NEBOSH qualification (General Certificate or above) Knowledge of ISO standards (ISO 9001, 14001 & 45001) Strong working knowledge of UK health & safety and environmental legislation Confident communicator, able to influence at all levels If this role is of interest, please apply or send your CV directly or call (phone number removed) for a confidential chat.
System Engineer Location: East London (Hybrid office/home) Rate: £450 £500 per day (Inside IR35) Duration: Initial 3 4 month contract (backlog clearance) with strong potential for extension or permanent conversion Client Environment: Major London Rail customers (TfL, Network Rail station systems) Overview We are seeking a mid-to-senior Cybersecurity & Network Assurance Engineer to join a high-performing networks team supporting critical rail infrastructure in London. This role will focus on cybersecurity governance, assurance, and technical documentation , ensuring networked systems meet customer, regulatory, and industry standards. You will play a key role in clearing an immediate backlog of assurance deliverables while providing technical oversight to junior engineers and supporting SIEM integration activities. This is a hybrid East London role with no trackside/site access required. Key Responsibilities Cybersecurity Governance & Assurance Produce and maintain: Cyber Security Management Plans (CSMP) Risk assessments and threat models Assurance and compliance documentation Control framework mappings Align artefacts to client standards (TfL / Network Rail) and industry frameworks Support continual improvement of cyber assurance processes Standards & Compliance Map controls and documentation to: ISO/IEC 27001 IEC 62443 (OT security) Customer-specific rail standards Ensure deliverables meet governance and audit requirements Network Security & Architecture Assurance Provide design assurance for: Secure communications Firewalls (e.g., Cisco, Juniper) Switching and routed network environments Assess effectiveness of implemented security controls in networked systems SIEM Integration Support Produce documentation for SIEM onboarding: Data source identification Logging requirements Use-case and control alignment Support assurance activities for SIEM integration (e.g., Microsoft Sentinel environments) Stakeholder & Team Engagement Act as a technical interface to client stakeholders Translate technical risk and assurance findings for non-technical audiences Provide guidance and quality oversight to junior engineers/graduate staff Essential Experience Cybersecurity governance & assurance in enterprise or critical infrastructure environments Proven delivery of: Risk assessments Threat modelling Cyber security management documentation Control framework mapping Strong knowledge of ISO/IEC 27001 and IEC 62443 Solid understanding of network architecture and secure communications Experience assessing firewalls, switching, and routed networks from a security perspective Familiarity with SIEM concepts and onboarding processes (e.g., Microsoft Sentinel) Ability to produce clear, client-aligned technical documentation Experience working with stakeholders and presenting assurance outcomes Desirable Experience Experience in rail, transport, or OT environments Hands-on network configuration (Cisco, Juniper) Experience with network management and policy enforcement tools Knowledge of Windows Server architectures Prior contract/consulting experience Experience aligning to customer templates or London-specific standards Qualifications & Certifications HND, degree, or equivalent experience in IT, networking, or cybersecurity Cisco CCNA/CCNP (or equivalent experience) Security certifications such as CISSP , CompTIA CySA+ , or similar (desirable) ITIL Foundation (desirable) Clearance Must be eligible for BPSS clearance Key Behaviours Strong written and verbal communication skills Ability to operate at mid-to-senior level with minimal supervision Comfortable guiding junior team members Able to work in a governance, assurance, and documentation-heavy role Collaborative approach in a multi-stakeholder environment
Mar 31, 2026
Contractor
System Engineer Location: East London (Hybrid office/home) Rate: £450 £500 per day (Inside IR35) Duration: Initial 3 4 month contract (backlog clearance) with strong potential for extension or permanent conversion Client Environment: Major London Rail customers (TfL, Network Rail station systems) Overview We are seeking a mid-to-senior Cybersecurity & Network Assurance Engineer to join a high-performing networks team supporting critical rail infrastructure in London. This role will focus on cybersecurity governance, assurance, and technical documentation , ensuring networked systems meet customer, regulatory, and industry standards. You will play a key role in clearing an immediate backlog of assurance deliverables while providing technical oversight to junior engineers and supporting SIEM integration activities. This is a hybrid East London role with no trackside/site access required. Key Responsibilities Cybersecurity Governance & Assurance Produce and maintain: Cyber Security Management Plans (CSMP) Risk assessments and threat models Assurance and compliance documentation Control framework mappings Align artefacts to client standards (TfL / Network Rail) and industry frameworks Support continual improvement of cyber assurance processes Standards & Compliance Map controls and documentation to: ISO/IEC 27001 IEC 62443 (OT security) Customer-specific rail standards Ensure deliverables meet governance and audit requirements Network Security & Architecture Assurance Provide design assurance for: Secure communications Firewalls (e.g., Cisco, Juniper) Switching and routed network environments Assess effectiveness of implemented security controls in networked systems SIEM Integration Support Produce documentation for SIEM onboarding: Data source identification Logging requirements Use-case and control alignment Support assurance activities for SIEM integration (e.g., Microsoft Sentinel environments) Stakeholder & Team Engagement Act as a technical interface to client stakeholders Translate technical risk and assurance findings for non-technical audiences Provide guidance and quality oversight to junior engineers/graduate staff Essential Experience Cybersecurity governance & assurance in enterprise or critical infrastructure environments Proven delivery of: Risk assessments Threat modelling Cyber security management documentation Control framework mapping Strong knowledge of ISO/IEC 27001 and IEC 62443 Solid understanding of network architecture and secure communications Experience assessing firewalls, switching, and routed networks from a security perspective Familiarity with SIEM concepts and onboarding processes (e.g., Microsoft Sentinel) Ability to produce clear, client-aligned technical documentation Experience working with stakeholders and presenting assurance outcomes Desirable Experience Experience in rail, transport, or OT environments Hands-on network configuration (Cisco, Juniper) Experience with network management and policy enforcement tools Knowledge of Windows Server architectures Prior contract/consulting experience Experience aligning to customer templates or London-specific standards Qualifications & Certifications HND, degree, or equivalent experience in IT, networking, or cybersecurity Cisco CCNA/CCNP (or equivalent experience) Security certifications such as CISSP , CompTIA CySA+ , or similar (desirable) ITIL Foundation (desirable) Clearance Must be eligible for BPSS clearance Key Behaviours Strong written and verbal communication skills Ability to operate at mid-to-senior level with minimal supervision Comfortable guiding junior team members Able to work in a governance, assurance, and documentation-heavy role Collaborative approach in a multi-stakeholder environment
My client, a leading professional services firm in Liverpool, are recruiting for a technically strong Group Financial Controller to join their brand new offices in Liverpool City Centre (office-based). This role offers you the opportunity to manage the high calibre finance team, deliver high-quality management accounts, and ensure robust financial reporting across a group of companies. You will play a pivotal part in budgeting, forecasting, and financial control, while supporting key projects that drive efficiency and automation within the organisation. If you are looking for a role where your expertise will be valued and your growth supported, this is an exceptional opportunity to make a meaningful impact within a supportive and knowledgeable environment. What you'll do: Manage the Management Accounts team including direct reports such as Assistant Financial Controller and Accountant to ensure timely production of transactional processing and management accounts for all group companies. Prepare and post sensitive elements of management accounts including payroll journals and bonus calculations with utmost accuracy and confidentiality. Assist in the preparation and review of consolidated Group Management accounts as well as materials for review by senior finance leaders. Prepare monthly debt reporting packs for submission to third-party lenders ensuring compliance with stakeholder requirements. Act as administrator of company bank account facilities supervising day-to-day operations of account users and liaising with banking contacts. Review and approve supplier payment runs assessing cash requirements and authorising payments within online banking facilities. Identify areas for improvement in financial control or operational efficiency within software frameworks implementing enhancements as needed. Support senior finance leaders in delivering projects such as process automation or new software implementation to optimise accounting operations. Manage the Financial Reporting team ensuring completion of statutory tax and regulatory reporting to high standards within strict deadlines. Act as key point of contact for auditors managing audit processes throughout their cycle to ensure timely production of statutory accounts. What you bring: Extensive experience applying key accounting principles particularly FRS102 in preparing management and full statutory accounts across group entities. Proven track record in accurate and timely reporting of both financial and non-financial information within complex organisational structures. Demonstrated ability managing multiple direct reports as well as wider finance teams fostering collaborative environments. Expertise in technical accounting processes including consolidation procedures acquisition accounting and valuation methodologies. Advanced proficiency using MS Excel (including lookups pivot tables) alongside other MS Office products to streamline reporting tasks. Comprehensive knowledge of UK tax reporting regimes covering VAT returns corporation tax processes and regulatory filings. Exceptional attention to detail with strong self-review capabilities ensuring error-free work output under strict deadlines. Highly organised adaptable approach combined with a dependable work ethic enabling effective prioritisation of competing demands. Excellent interpersonal communication skills facilitating clear information sharing across departments and external stakeholders. Keen interest in learning new skills developing professionally through ongoing training opportunities. To apply for this fantastic opportunity, please get in touch ASAP! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 31, 2026
Full time
My client, a leading professional services firm in Liverpool, are recruiting for a technically strong Group Financial Controller to join their brand new offices in Liverpool City Centre (office-based). This role offers you the opportunity to manage the high calibre finance team, deliver high-quality management accounts, and ensure robust financial reporting across a group of companies. You will play a pivotal part in budgeting, forecasting, and financial control, while supporting key projects that drive efficiency and automation within the organisation. If you are looking for a role where your expertise will be valued and your growth supported, this is an exceptional opportunity to make a meaningful impact within a supportive and knowledgeable environment. What you'll do: Manage the Management Accounts team including direct reports such as Assistant Financial Controller and Accountant to ensure timely production of transactional processing and management accounts for all group companies. Prepare and post sensitive elements of management accounts including payroll journals and bonus calculations with utmost accuracy and confidentiality. Assist in the preparation and review of consolidated Group Management accounts as well as materials for review by senior finance leaders. Prepare monthly debt reporting packs for submission to third-party lenders ensuring compliance with stakeholder requirements. Act as administrator of company bank account facilities supervising day-to-day operations of account users and liaising with banking contacts. Review and approve supplier payment runs assessing cash requirements and authorising payments within online banking facilities. Identify areas for improvement in financial control or operational efficiency within software frameworks implementing enhancements as needed. Support senior finance leaders in delivering projects such as process automation or new software implementation to optimise accounting operations. Manage the Financial Reporting team ensuring completion of statutory tax and regulatory reporting to high standards within strict deadlines. Act as key point of contact for auditors managing audit processes throughout their cycle to ensure timely production of statutory accounts. What you bring: Extensive experience applying key accounting principles particularly FRS102 in preparing management and full statutory accounts across group entities. Proven track record in accurate and timely reporting of both financial and non-financial information within complex organisational structures. Demonstrated ability managing multiple direct reports as well as wider finance teams fostering collaborative environments. Expertise in technical accounting processes including consolidation procedures acquisition accounting and valuation methodologies. Advanced proficiency using MS Excel (including lookups pivot tables) alongside other MS Office products to streamline reporting tasks. Comprehensive knowledge of UK tax reporting regimes covering VAT returns corporation tax processes and regulatory filings. Exceptional attention to detail with strong self-review capabilities ensuring error-free work output under strict deadlines. Highly organised adaptable approach combined with a dependable work ethic enabling effective prioritisation of competing demands. Excellent interpersonal communication skills facilitating clear information sharing across departments and external stakeholders. Keen interest in learning new skills developing professionally through ongoing training opportunities. To apply for this fantastic opportunity, please get in touch ASAP! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Construction Administrator Denton 28,000 Monday - Friday, 8am - 5pm Our client, a leading organisation in the industry, is seeking a dedicated Plant Administrator to join their busy team in Denton on a permanent basis. If you thrive in a fast-paced environment and are passionate about supporting operational excellence, we want to hear from you! Key Responsibilities: Daily Operations: Process daily office operations for the team, ensuring smooth workflow. Be aware of what stock is available and respond to requests with efficiency. Documentation: Prepare accurate site reports and operational documentation with meticulous attention to detail. Filing Systems: organise and maintain both digital and physical filing systems, including confidential and compliance-sensitive documents. Ensure data is accurate and up to date at all times Management Support: Assist plant management by preparing senior-level operational documents and reports. Purchase Orders: Process purchase orders in accordance with established company procedures. Compliance Records: Maintain up-to-date regulatory compliance records, including PAT tests, LOLER certificates, and related documentation. Audit Preparation: Prepare and update materials required for audits and inspections. Team Collaboration: Collaborate closely with the plant team to support ongoing operational needs. Communication: Handle incoming calls and correspondence professionally, providing excellent communication support. Administrative Assistance: Assist team members with various administrative tasks to enhance efficiency and productivity. Process Improvements: Identify areas for administrative process improvements and help implement changes. Key Skills and Qualifications: Background: A construction and/or plant background would be ideal. Administration experience in a similar industry would also be considered. Attention to detail: Able to ensure all information is correct and accurate. Team Player: Contributes positively to team efforts and works collaboratively. Communication: Clear and effective communicator, both on the phone and in writing. Interpersonal Skills: Strong interpersonal skills to foster positive relationships. Efficiency: Demonstrates punctuality and a strong focus on efficiency. Tech Savvy: Working knowledge of Microsoft Office applications and able to pick up bespoke plant and stock management systems. Problem Solver: Shows initiative in resolving issues proactively. Reliability: Delivers a reliable output of work to meet requirements consistently. Pressure Resilience: Responds positively to pressure and tight deadlines. How to Apply: Send your CV to (url removed) or call (phone number removed) for further information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 31, 2026
Full time
Construction Administrator Denton 28,000 Monday - Friday, 8am - 5pm Our client, a leading organisation in the industry, is seeking a dedicated Plant Administrator to join their busy team in Denton on a permanent basis. If you thrive in a fast-paced environment and are passionate about supporting operational excellence, we want to hear from you! Key Responsibilities: Daily Operations: Process daily office operations for the team, ensuring smooth workflow. Be aware of what stock is available and respond to requests with efficiency. Documentation: Prepare accurate site reports and operational documentation with meticulous attention to detail. Filing Systems: organise and maintain both digital and physical filing systems, including confidential and compliance-sensitive documents. Ensure data is accurate and up to date at all times Management Support: Assist plant management by preparing senior-level operational documents and reports. Purchase Orders: Process purchase orders in accordance with established company procedures. Compliance Records: Maintain up-to-date regulatory compliance records, including PAT tests, LOLER certificates, and related documentation. Audit Preparation: Prepare and update materials required for audits and inspections. Team Collaboration: Collaborate closely with the plant team to support ongoing operational needs. Communication: Handle incoming calls and correspondence professionally, providing excellent communication support. Administrative Assistance: Assist team members with various administrative tasks to enhance efficiency and productivity. Process Improvements: Identify areas for administrative process improvements and help implement changes. Key Skills and Qualifications: Background: A construction and/or plant background would be ideal. Administration experience in a similar industry would also be considered. Attention to detail: Able to ensure all information is correct and accurate. Team Player: Contributes positively to team efforts and works collaboratively. Communication: Clear and effective communicator, both on the phone and in writing. Interpersonal Skills: Strong interpersonal skills to foster positive relationships. Efficiency: Demonstrates punctuality and a strong focus on efficiency. Tech Savvy: Working knowledge of Microsoft Office applications and able to pick up bespoke plant and stock management systems. Problem Solver: Shows initiative in resolving issues proactively. Reliability: Delivers a reliable output of work to meet requirements consistently. Pressure Resilience: Responds positively to pressure and tight deadlines. How to Apply: Send your CV to (url removed) or call (phone number removed) for further information. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Technical Production Engineer - Tricaster Specialist Salary: 60,000 - 65,000 Location: Luton + regular travel across EMEA Contract: Full-time, onsite only Driving licence required About the Role We are seeking a highly experienced Technical Production Engineer with current Tricaster Professional or Expert certification to support a major global client in the medical science sector. This role is central to delivering high-end internal communications, live events, and production services using a state-of-the-art broadcast studio environment. This is a hands-on technical role , ideal for someone deeply proficient in Tricaster operation and passionate about delivering flawless, high-profile live productions. Key Responsibilities Lead Tricaster broadcast operations , delivering high-quality technical events for a global enterprise client. Oversee live event planning, production, and remote filming services. Operate and support vision mixers (Barco Event Master, BlackMagic, etc.). Work closely with client-side Technical Event Production Managers. Support hybrid event delivery and integrate studio productions with VC platforms (Zoom, MS Teams, etc.). Provide technical consultancy on event planning and studio design. Mentor and upskill regional events teams across EMEA. 2-3 days per week onsite in Luton , running Tricaster-based events. Regular weekly travel to Cambridge , plus frequent travel to Barcelona and Dublin for production support and team development. No option for home working - this role is entirely onsite and travel-based. Flexibility in working hours expected, including extended shifts when supporting senior-level events. Technical Requirements Must hold current Tricaster Professional or Expert certification Broad experience in: Tricaster hardware/software Vision mixers & M/E workflows NDI, Dante, AV networking Live streaming (RTMP, SRT, WebRTC) Audio mixing & live sound Video editing (Premiere Pro, Final Cut, DaVinci, AVID) Video switchers (Ross, Grass Valley, Barco, etc.) Projectors, matrices, scalers, HDBaseT DSP systems (Q-SYS, BIAMP, Shure) VC systems (Logitech, Poly, Cisco, Zoom, Teams) Qualifications Tricaster Professional Certification (required) Degree or equivalent experience in Broadcast Engineering/Production AVIXA CTS certifications Audio console training (Yamaha, SSL, DiGiCo) Adobe / AVID / DaVinci certifications Crestron, QSC, or IT/networking qualifications Why Join? Work on high-profile global events Cutting-edge broadcast studio and tools Travel across EMEA with a strong support team Opportunity to influence innovation in event technology
Mar 31, 2026
Full time
Technical Production Engineer - Tricaster Specialist Salary: 60,000 - 65,000 Location: Luton + regular travel across EMEA Contract: Full-time, onsite only Driving licence required About the Role We are seeking a highly experienced Technical Production Engineer with current Tricaster Professional or Expert certification to support a major global client in the medical science sector. This role is central to delivering high-end internal communications, live events, and production services using a state-of-the-art broadcast studio environment. This is a hands-on technical role , ideal for someone deeply proficient in Tricaster operation and passionate about delivering flawless, high-profile live productions. Key Responsibilities Lead Tricaster broadcast operations , delivering high-quality technical events for a global enterprise client. Oversee live event planning, production, and remote filming services. Operate and support vision mixers (Barco Event Master, BlackMagic, etc.). Work closely with client-side Technical Event Production Managers. Support hybrid event delivery and integrate studio productions with VC platforms (Zoom, MS Teams, etc.). Provide technical consultancy on event planning and studio design. Mentor and upskill regional events teams across EMEA. 2-3 days per week onsite in Luton , running Tricaster-based events. Regular weekly travel to Cambridge , plus frequent travel to Barcelona and Dublin for production support and team development. No option for home working - this role is entirely onsite and travel-based. Flexibility in working hours expected, including extended shifts when supporting senior-level events. Technical Requirements Must hold current Tricaster Professional or Expert certification Broad experience in: Tricaster hardware/software Vision mixers & M/E workflows NDI, Dante, AV networking Live streaming (RTMP, SRT, WebRTC) Audio mixing & live sound Video editing (Premiere Pro, Final Cut, DaVinci, AVID) Video switchers (Ross, Grass Valley, Barco, etc.) Projectors, matrices, scalers, HDBaseT DSP systems (Q-SYS, BIAMP, Shure) VC systems (Logitech, Poly, Cisco, Zoom, Teams) Qualifications Tricaster Professional Certification (required) Degree or equivalent experience in Broadcast Engineering/Production AVIXA CTS certifications Audio console training (Yamaha, SSL, DiGiCo) Adobe / AVID / DaVinci certifications Crestron, QSC, or IT/networking qualifications Why Join? Work on high-profile global events Cutting-edge broadcast studio and tools Travel across EMEA with a strong support team Opportunity to influence innovation in event technology
Audit Director - North Birmingham Mid-Market Global Firm Location: North Birmingham (Hybrid Working Available) Salary: Competitive + Bonus + Benefits The opportunity We are working with a well-established, globally recognised professional services firm seeking an experienced Audit Director to join their growing North Birmingham office. This is a key leadership role within a dynamic mid-market team, offering the opportunity to shape strategy, lead high-profile client engagements, and play a pivotal role in the continued expansion of the firm's regional presence. The firm This organisation combines international reach with a strong mid-market focus, delivering high-quality audit, tax, and advisory services to a diverse portfolio of clients. Known for its collaborative culture and entrepreneurial mindset, the firm empowers senior leaders to drive growth and innovation while maintaining exceptional client service standards. Key responsibilities Lead and oversee a portfolio of audit clients, ensuring delivery of high-quality, compliant audit engagements Act as a trusted advisor to clients, building long-term relationships and identifying opportunities for additional services Manage, mentor, and develop senior audit staff and managers Contribute to strategic planning and growth initiatives within the Birmingham office Ensure adherence to regulatory and professional standards Play an active role in business development, including winning new work and expanding existing client relationships About you ACA / ACCA qualified (or equivalent) Significant experience within audit, operating at Senior Manager or Director level Proven ability to manage complex client portfolios in the mid-market space Strong leadership and people management skills Commercially minded with a track record in business development Excellent communication and stakeholder management abilities What's on offer Competitive salary and performance-related bonus Clear pathway to Partner Flexible and hybrid working options A supportive, inclusive, and forward-thinking culture Exposure to a varied and high-quality client base Why Apply? This is an excellent opportunity for an ambitious audit professional looking to step into a strategic leadership role within a respected global firm, while maintaining a strong regional presence and influence. For a confidential discussion, please apply today.
Mar 31, 2026
Full time
Audit Director - North Birmingham Mid-Market Global Firm Location: North Birmingham (Hybrid Working Available) Salary: Competitive + Bonus + Benefits The opportunity We are working with a well-established, globally recognised professional services firm seeking an experienced Audit Director to join their growing North Birmingham office. This is a key leadership role within a dynamic mid-market team, offering the opportunity to shape strategy, lead high-profile client engagements, and play a pivotal role in the continued expansion of the firm's regional presence. The firm This organisation combines international reach with a strong mid-market focus, delivering high-quality audit, tax, and advisory services to a diverse portfolio of clients. Known for its collaborative culture and entrepreneurial mindset, the firm empowers senior leaders to drive growth and innovation while maintaining exceptional client service standards. Key responsibilities Lead and oversee a portfolio of audit clients, ensuring delivery of high-quality, compliant audit engagements Act as a trusted advisor to clients, building long-term relationships and identifying opportunities for additional services Manage, mentor, and develop senior audit staff and managers Contribute to strategic planning and growth initiatives within the Birmingham office Ensure adherence to regulatory and professional standards Play an active role in business development, including winning new work and expanding existing client relationships About you ACA / ACCA qualified (or equivalent) Significant experience within audit, operating at Senior Manager or Director level Proven ability to manage complex client portfolios in the mid-market space Strong leadership and people management skills Commercially minded with a track record in business development Excellent communication and stakeholder management abilities What's on offer Competitive salary and performance-related bonus Clear pathway to Partner Flexible and hybrid working options A supportive, inclusive, and forward-thinking culture Exposure to a varied and high-quality client base Why Apply? This is an excellent opportunity for an ambitious audit professional looking to step into a strategic leadership role within a respected global firm, while maintaining a strong regional presence and influence. For a confidential discussion, please apply today.
Service Advisor Basic Salary: Up to £32,000 OTE: £42,000+ Hours: Monday-Friday, 8:00am-6:00pm Saturday rota, 8:30am-12:30pm Location: Slough Benefits In-house training and career development High street discounts Service and parts discounts Employee referral scheme Life assurance Are you a motivated, customer-focused Service Advisor looking for your next opportunity within a busy and professional car dealership? This is a fantastic opportunity to join a well-established business offering strong earning potential and ongoing development. Key Responsibilities Booking vehicles into the service department efficiently Managing workshop loading to maximise productivity Acting as the main point of contact for customers, ensuring a high level of service at all times Upselling additional work, service plans, and current offers in line with customer needs Skills & Experience Required Previous experience in a Service Advisor within a Car Dealership Knowledge of Kerridge / 1LINK / Pinnacle / RTC or a similar DMS system Proven experience in upselling additional services or products Full UK manual driving licence (subject to driving licence checks) If you're interested in this Service Advisor position, please contact Kelsey at Auto Skills and quote Job Number: 52909.
Mar 31, 2026
Full time
Service Advisor Basic Salary: Up to £32,000 OTE: £42,000+ Hours: Monday-Friday, 8:00am-6:00pm Saturday rota, 8:30am-12:30pm Location: Slough Benefits In-house training and career development High street discounts Service and parts discounts Employee referral scheme Life assurance Are you a motivated, customer-focused Service Advisor looking for your next opportunity within a busy and professional car dealership? This is a fantastic opportunity to join a well-established business offering strong earning potential and ongoing development. Key Responsibilities Booking vehicles into the service department efficiently Managing workshop loading to maximise productivity Acting as the main point of contact for customers, ensuring a high level of service at all times Upselling additional work, service plans, and current offers in line with customer needs Skills & Experience Required Previous experience in a Service Advisor within a Car Dealership Knowledge of Kerridge / 1LINK / Pinnacle / RTC or a similar DMS system Proven experience in upselling additional services or products Full UK manual driving licence (subject to driving licence checks) If you're interested in this Service Advisor position, please contact Kelsey at Auto Skills and quote Job Number: 52909.
Private Client Paralegal - Legal Services - Harrow, North London - up to £35k We re on the hunt for a Private Client Paralegal , with c1-2 years experience as a Private Client / Estate Planning Paralegal, who is looking for a new and rewarding role in a small team. Joining a successful legal services firm, the Private Client Paralegal will work with other Paralegals to support the team of legal advisors. Key responsibilities will include: Drafting and advising on Wills, LPAs and Trusts Dealing with Government bodies such as OPG, HMLR, and The National Will Archive Providing compassionate and professional advice and support to clients and advisers Supporting complex estate planning cases involving trusts and related legal matters Building and maintaining relationships with clients and advisers Maintaining databases and CRM Assisting with billing, processing invoices and chasing payment for unpaid invoices General administration- dealing with post, scanning, binding Wills etc And more. What we re looking for: Graduate level - STEP certification preferred Previous experience working as a Legal Assistant / Paralegal within Private Client law Excellent research and administration skills Experienced in dealing with and managing large volumes of documentation Ability to handle confidential and sensitive information Professional, diplomatic and confident attitude Proactive, compliant and resourceful nature Highly organised with detailed accuracy and attention to detail Accurate communication skills (written and spoken) IT literate (MS Office, CRM) Previous experience dealing with legal software such as LEAP Estates, WillSuite etc. Interested in this Paralegal opportunity in Harrow? If this role is of interest to you and you have the experience we re looking for, we d love to hear from you. Please ensure your CV showcases your full experience and capabilities and submit it ASAP, quoting AE - Private Client / Estate Planning Paralegal
Mar 31, 2026
Full time
Private Client Paralegal - Legal Services - Harrow, North London - up to £35k We re on the hunt for a Private Client Paralegal , with c1-2 years experience as a Private Client / Estate Planning Paralegal, who is looking for a new and rewarding role in a small team. Joining a successful legal services firm, the Private Client Paralegal will work with other Paralegals to support the team of legal advisors. Key responsibilities will include: Drafting and advising on Wills, LPAs and Trusts Dealing with Government bodies such as OPG, HMLR, and The National Will Archive Providing compassionate and professional advice and support to clients and advisers Supporting complex estate planning cases involving trusts and related legal matters Building and maintaining relationships with clients and advisers Maintaining databases and CRM Assisting with billing, processing invoices and chasing payment for unpaid invoices General administration- dealing with post, scanning, binding Wills etc And more. What we re looking for: Graduate level - STEP certification preferred Previous experience working as a Legal Assistant / Paralegal within Private Client law Excellent research and administration skills Experienced in dealing with and managing large volumes of documentation Ability to handle confidential and sensitive information Professional, diplomatic and confident attitude Proactive, compliant and resourceful nature Highly organised with detailed accuracy and attention to detail Accurate communication skills (written and spoken) IT literate (MS Office, CRM) Previous experience dealing with legal software such as LEAP Estates, WillSuite etc. Interested in this Paralegal opportunity in Harrow? If this role is of interest to you and you have the experience we re looking for, we d love to hear from you. Please ensure your CV showcases your full experience and capabilities and submit it ASAP, quoting AE - Private Client / Estate Planning Paralegal
ARV Solutions Contracts
Gloucester, Gloucestershire
Steel Detailer Gloucester (Hybrid) 30,000 - 38,000 Full-Time, Permanent We're working with a long-standing specialist in offsite construction, known for delivering high-quality light gauge steel framing and structural steel solutions across a wide range of sectors in the UK. With a strong pipeline of work and continued investment in their design function, they're looking to bring an additional Steel Detailer into their established team. This is a great opportunity for someone who enjoys the technical side of detailing and wants to be part of a collaborative environment, working on projects from initial design through to manufacture and installation. The Role: Produce accurate detailing packages for light gauge and structural steel systems Develop 3D models and fabrication drawings using Tekla Structures (or similar software) Interpret architectural and engineering drawings to create practical, buildable solutions Work closely with engineers, project managers and the wider design team to coordinate designs Ensure all outputs meet project specifications, manufacturing requirements and internal standards What They're Looking For: Experience detailing light gauge steel and/or structural steel (infill or loadbearing) Proficiency with Tekla or Revit Strong ability to read and interpret technical drawings Good attention to detail and a team-focused approach The business offers hybrid working (typically around three days in the office after probation), alongside a supportive environment and clear project exposure. If you're a Steel Detailer open to a new opportunity within a growing and reputable offsite specialist, apply with your CV or get in touch with Annie Parker for a confidential chat. Key Skills Required: Revit, AutoCAD, Advanced Steel, Tekla, StruCad, steel detailing, fabrication, 3D modelling This employer is committed to equality of opportunity and welcomes applications from all suitably qualified individuals regardless of protected characteristics.
Mar 31, 2026
Full time
Steel Detailer Gloucester (Hybrid) 30,000 - 38,000 Full-Time, Permanent We're working with a long-standing specialist in offsite construction, known for delivering high-quality light gauge steel framing and structural steel solutions across a wide range of sectors in the UK. With a strong pipeline of work and continued investment in their design function, they're looking to bring an additional Steel Detailer into their established team. This is a great opportunity for someone who enjoys the technical side of detailing and wants to be part of a collaborative environment, working on projects from initial design through to manufacture and installation. The Role: Produce accurate detailing packages for light gauge and structural steel systems Develop 3D models and fabrication drawings using Tekla Structures (or similar software) Interpret architectural and engineering drawings to create practical, buildable solutions Work closely with engineers, project managers and the wider design team to coordinate designs Ensure all outputs meet project specifications, manufacturing requirements and internal standards What They're Looking For: Experience detailing light gauge steel and/or structural steel (infill or loadbearing) Proficiency with Tekla or Revit Strong ability to read and interpret technical drawings Good attention to detail and a team-focused approach The business offers hybrid working (typically around three days in the office after probation), alongside a supportive environment and clear project exposure. If you're a Steel Detailer open to a new opportunity within a growing and reputable offsite specialist, apply with your CV or get in touch with Annie Parker for a confidential chat. Key Skills Required: Revit, AutoCAD, Advanced Steel, Tekla, StruCad, steel detailing, fabrication, 3D modelling This employer is committed to equality of opportunity and welcomes applications from all suitably qualified individuals regardless of protected characteristics.
This is an exciting opportunity to join a well-established FMCG business in South West London as part of a growing training function. We are looking to appoint four Operations Trainers to work on a 4 on 4 off shift pattern, covering both days and nights. You will be responsible for developing production colleagues' skills, food safety knowledge, and overall competence, while significantly improving the onboarding experience for new starters. From day one, you will ensure colleagues receive structured, practical, and effective training that sets them up for success. Working closely with Production, Technical, Hygiene and Engineering teams, you will help drive safe, efficient and compliant operations. By delivering high-quality, hands-on training across all production areas, you will support performance improvement, reduce operational risk, and promote right-first-time standards across the factory. Key Responsibilities Food Safety, Compliance & Critical Control Checks Deliver training on all food safety standards, including product safety, label verification and contamination controls Coach operators to confidently complete Critical Control Point (CCP) checks Maintain high standards of safe and compliant working practices through structured in-house training Advanced Machine Operation Training Train colleagues to set up, run and troubleshoot a range of production and packing machinery Support machine changeovers, adjustments and basic fault-finding Build technical confidence and capability across multiple lines and shifts Quality & Process Control Train teams to complete weight, label, packaging and product quality checks accurately Ensure correct recording of traceability, yield and performance data Promote a strong quality culture and right-first-time mindset Packaging & Material Handling Deliver training on label and film changes, printing tasks and material preparation Coach safe handling of products including portioning, decanting and correct product flow Multi-Area Support Provide training across production, goods-in and despatch Identify skills gaps and prioritise development needs Maintain accurate and up-to-date training records IDEAL CANDIDATE Experience within an FMCG company Strong understanding of production machinery, CCPs and quality checks Previous experience in training, mentoring or coaching colleagues Confident communicator with the ability to engage operators at all levels Proactive approach with a genuine passion for developing others Willingness to continue personal development through internal and external training If you believe you have the skills and experience to fit these requirements, please get in touch with Will Malcolm at (url removed) or call (phone number removed) for more information. By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. At your request, this can also be sent to you.
Mar 31, 2026
Full time
This is an exciting opportunity to join a well-established FMCG business in South West London as part of a growing training function. We are looking to appoint four Operations Trainers to work on a 4 on 4 off shift pattern, covering both days and nights. You will be responsible for developing production colleagues' skills, food safety knowledge, and overall competence, while significantly improving the onboarding experience for new starters. From day one, you will ensure colleagues receive structured, practical, and effective training that sets them up for success. Working closely with Production, Technical, Hygiene and Engineering teams, you will help drive safe, efficient and compliant operations. By delivering high-quality, hands-on training across all production areas, you will support performance improvement, reduce operational risk, and promote right-first-time standards across the factory. Key Responsibilities Food Safety, Compliance & Critical Control Checks Deliver training on all food safety standards, including product safety, label verification and contamination controls Coach operators to confidently complete Critical Control Point (CCP) checks Maintain high standards of safe and compliant working practices through structured in-house training Advanced Machine Operation Training Train colleagues to set up, run and troubleshoot a range of production and packing machinery Support machine changeovers, adjustments and basic fault-finding Build technical confidence and capability across multiple lines and shifts Quality & Process Control Train teams to complete weight, label, packaging and product quality checks accurately Ensure correct recording of traceability, yield and performance data Promote a strong quality culture and right-first-time mindset Packaging & Material Handling Deliver training on label and film changes, printing tasks and material preparation Coach safe handling of products including portioning, decanting and correct product flow Multi-Area Support Provide training across production, goods-in and despatch Identify skills gaps and prioritise development needs Maintain accurate and up-to-date training records IDEAL CANDIDATE Experience within an FMCG company Strong understanding of production machinery, CCPs and quality checks Previous experience in training, mentoring or coaching colleagues Confident communicator with the ability to engage operators at all levels Proactive approach with a genuine passion for developing others Willingness to continue personal development through internal and external training If you believe you have the skills and experience to fit these requirements, please get in touch with Will Malcolm at (url removed) or call (phone number removed) for more information. By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. At your request, this can also be sent to you.
Senior Sustainability Consultant London An excellent opportunity has become available for a Senior Sustainability Consultant to join an independant Sustainability Consultancy in central London. The successful Senior Sustainability Consultant will have the opportunity to work on a variety of medium and large scale projects within the residential, commercial, industrial and education sectors. Qualifications: Ideally candidates will have a BSc / MSc in a relevant environmental / sustainability / building services discipline and membership to an appropriate professional body such as CIBSE or IEMA. Being a qualified BREEAM Assessor or LEED Assessor is highly advantageous. Experience: In this instance applications are sought from candidates with demonstrable experience in the management and delivery of BREEAM and LEED Assessments, preferably within a consultancy environment. Candidates who have a proven track record in project management will be at an advantage. Duties: - Undertaking BREEAM and LEED assessments - Preparing sustainability strategies - Liaising with clients - Developing circular economy strategies for buildings including the development of life cycle impact assessments - Identifying an pursuing new business opportunities Benefits: - Joining an established consultancy with excellent career progression opportunities - Full benefits package including generous hybrid and flexible working - Competitive starting salary Interested? To discuss this vacancy and other positions within the sustainability sector, please do not hesitate to contact HARRIET ROIGE on (phone number removed) or email your CV to (url removed) and we will get back to you.
Mar 31, 2026
Full time
Senior Sustainability Consultant London An excellent opportunity has become available for a Senior Sustainability Consultant to join an independant Sustainability Consultancy in central London. The successful Senior Sustainability Consultant will have the opportunity to work on a variety of medium and large scale projects within the residential, commercial, industrial and education sectors. Qualifications: Ideally candidates will have a BSc / MSc in a relevant environmental / sustainability / building services discipline and membership to an appropriate professional body such as CIBSE or IEMA. Being a qualified BREEAM Assessor or LEED Assessor is highly advantageous. Experience: In this instance applications are sought from candidates with demonstrable experience in the management and delivery of BREEAM and LEED Assessments, preferably within a consultancy environment. Candidates who have a proven track record in project management will be at an advantage. Duties: - Undertaking BREEAM and LEED assessments - Preparing sustainability strategies - Liaising with clients - Developing circular economy strategies for buildings including the development of life cycle impact assessments - Identifying an pursuing new business opportunities Benefits: - Joining an established consultancy with excellent career progression opportunities - Full benefits package including generous hybrid and flexible working - Competitive starting salary Interested? To discuss this vacancy and other positions within the sustainability sector, please do not hesitate to contact HARRIET ROIGE on (phone number removed) or email your CV to (url removed) and we will get back to you.
Do you have a background working within compliance or quality assurance? Do you enjoy ensuring that audits are pristine? If so, then this is the job for you? Our client, a leading debt resolution business, are looking for a quality assurance officer to join their team! Benefits On going support and training 3% pension 33 days annual leave (including bank holidays) Christmas Shutdown Life Insurance Career progression This head office environment is fun, friendly and very supportive! Within this role you will be ensuring that both their internal and field teams are consistently meeting contractual standards. Reporting to the Compliance Manager, this role plays a critical part in maintaining service excellence and regulatory compliance across all contact operations. Responsibilities Achieve individual and team KPIs, actively engage in monthly 1-2-1 meetings, and seek continuous development opportunities. Complete weekly/monthly reviews of Field Visits and Telephony Call recordings in line with client and internal targets. Provide feedback and identify training needs for Customer Contact, Call Centre, Field Agents, and Area Managers based on call listening outcomes. Analyse QA feedback to identify trends and report findings to the Compliance Manager. Ensure fair and consistent treatment of client customers across all interactions. Escalate urgent matters appropriately and communicate findings constructively across the business. Maintain QA scorecards in accordance with client requirements. Respond to and resolve customer complaints, liaising with relevant departments and following company policies. Assist with processing Data Subject Access Requests as required. Perform administrative duties including file creation and project file maintenance. Support the Field Operations Team with call listening for Field Agents when required. Adhere to all company procedures and policies, including GDPR, and complete associated documentation. Participate in training courses to enhance performance and adapt to evolving business needs. Proactively identify areas for improvement across the business. Engage with all departments to build and maintain effective working relationships. Carry out ad-hoc tasks as requested by management or team leaders You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Mar 31, 2026
Full time
Do you have a background working within compliance or quality assurance? Do you enjoy ensuring that audits are pristine? If so, then this is the job for you? Our client, a leading debt resolution business, are looking for a quality assurance officer to join their team! Benefits On going support and training 3% pension 33 days annual leave (including bank holidays) Christmas Shutdown Life Insurance Career progression This head office environment is fun, friendly and very supportive! Within this role you will be ensuring that both their internal and field teams are consistently meeting contractual standards. Reporting to the Compliance Manager, this role plays a critical part in maintaining service excellence and regulatory compliance across all contact operations. Responsibilities Achieve individual and team KPIs, actively engage in monthly 1-2-1 meetings, and seek continuous development opportunities. Complete weekly/monthly reviews of Field Visits and Telephony Call recordings in line with client and internal targets. Provide feedback and identify training needs for Customer Contact, Call Centre, Field Agents, and Area Managers based on call listening outcomes. Analyse QA feedback to identify trends and report findings to the Compliance Manager. Ensure fair and consistent treatment of client customers across all interactions. Escalate urgent matters appropriately and communicate findings constructively across the business. Maintain QA scorecards in accordance with client requirements. Respond to and resolve customer complaints, liaising with relevant departments and following company policies. Assist with processing Data Subject Access Requests as required. Perform administrative duties including file creation and project file maintenance. Support the Field Operations Team with call listening for Field Agents when required. Adhere to all company procedures and policies, including GDPR, and complete associated documentation. Participate in training courses to enhance performance and adapt to evolving business needs. Proactively identify areas for improvement across the business. Engage with all departments to build and maintain effective working relationships. Carry out ad-hoc tasks as requested by management or team leaders You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
