William Alexander Recruitment Ltd

Operations Manager - Claims - Remote A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally. Key Responsibilities Support claims data requirements and reporting initiatives Work closely with carrier partners to understand, translate and communicate data requirements Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance Analyse claims data to identify trends, opportunities and operational improvements Contribute to strategic claims transformation projects Support the development of enhanced reporting and data presentation capabilities Play a role in exploring and implementing AI-driven claims initiatives Provide insights that support business growth and operational excellence Essential Experience Proven experience within Claims Strong claims operations and/or claims management background Highly data-driven with the ability to interpret, analyse and communicate insights Experience working with claims-related reporting, analytics or operational data Understanding of loss fund management and claims fund governance We're particularly interested in candidates from one of the following backgrounds: Claims professionals who have transitioned into a data or analytics-focused role Claims and operations specialists with strong data and reporting expertise This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.

We are looking for a talented Cloud Platform Engineer to join a fast-growing technology team at the forefront of cloud and AI adoption within a market leading insurance firm. This is an exciting opportunity to play a key role in designing, building, and maintaining the infrastructure that supports innovative AI and machine learning solutions across the business. This role offers significant scope for professional growth in an organisation that embraces a cloud-first approach and is heavily investing in AI, machine learning, and agent-based technologies. The role requires 3 days per week in the London office. The Role: Manage and enhance GCP infrastructure Support Azure cloud environments Enable the deployment and operation of AI and ML solutions Develop and maintain CI/CD pipelines and Infrastructure as Code Collaborate with cloud, AI, and innovation teams to drive adoption of new technologies and ways of working Requirements: Strong experience as a Cloud Engineer or Platform Engineer Expertise in Google Cloud Platform (GCP) Experience with IaaC tools (ideally Terraform) Exposure to AI/ML environments Strong communication skills and a collaborative mindset Desirable: Azure experience Python or Scripting skills Experience in a regulated environment About You: Bright, curious, and adaptable Comfortable with change and emerging technologies Enjoy solving complex challenges Passionate about cloud and AI innovation If you're excited about cloud engineering, AI infrastructure, and helping shape the future of technology within a forward-thinking organisation, we'd love to hear from you. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all, and we approach recruitment for our clients with the same perspective and qualities.

Principle AI Engineer - Insurance We're currently working with a London Market Insurer who are looking for a visionary Principal Engineer to help redefine what engineering looks like within a rapidly evolving technology organisation. You'll play a key part in transforming the engineering function from conventional software delivery into an AI-first, agent-driven technology ecosystem. Working closely with senior leadership, you'll influence strategy, shape architecture, drive innovation, and help establish a modern engineering culture where AI sits at the heart of everything we do. You'll likely bring: Significant experience in software engineering and solution architecture A passion for emerging technologies and innovation Experience leading engineering teams or technical functions The ability to coach, mentor and scale teams as the organisation grows Experience with Salesforce, GCP, MuleSoft or AI platforms such as Claude/Anthropic would be highly advantageous. Strong stakeholder management and communication skills This is a permanent role paying up to £115k and based in the office 3 days per week. Principle AI Engineer - Insurance

Head of Technology Change & Delivery - Specialty Insurance/IT & Change/Multinational Our client, a leading specialty London Market insurer is hiring a Head of Change Delivery to lead strategic transformation across international and multinational business units. The role focuses on delivering large-scale technology and business change across core insurance platforms and claims operations. You'll thrive in this role if you: Lead strategic transformation across international and multinational business units Oversee delivery of change across Insurance (Pricing, PAS, Workflow, Workbench) and Claims & Operations functions Drive large-scale technology programmes aligned to business growth and modernisation goals Manage cross-functional teams including Programme Managers, Project Managers, and Business Analysts Champion innovation, scalability, and continuous improvement across London Market and specialty insurance domains Report directly to senior leadership, translating business strategy into actionable delivery roadmaps Have Significant experience in London Market, Lloyd's, or specialty commercial insurance required This position is offered as a permanent role. The successful candidate will be expected to work onsite in the London office a minimum of 2-3 days per week, with a preference for increased in-person presence to support collaboration and effective delivery. Offices are based in London, and successful candidates should ideally be able to start within 4 weeks. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Head of Technology Change & Delivery - Specialty Insurance/IT & Change/Multinational

Senior Delivery Lead - London Market Underwriting - Outside IR35 Contract Our sister company Stellarmann are looking for a contract Delivery Lead. Stellarmann build teams of associates to deliver technology and change programmes, in this case for a Specialty London Market Insurance firm. You'll be great for this role if: You have solid experience delivering Underwriting Transformation Programmes You are knowledgeable in all aspect of London Market UW You thrive in an Agile Delivery environment You are an engaging communicator with gravitas This is an outside IR35 Contract paying competitive market rates. The role offers hybrid working with offices based in Central London. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Delivery Lead - London Market Underwriting - Outside IR35 Contract

Operations Manager | Insurance Operations | Lloyd's Market | Hybrid (London) | Permanent Our client, a tech-driven insurance company specialising in the specialty insurance market, is seeking an experienced Operations Manager to play a key role in supporting and improving operational processes across their rapidly growing business. You'll thrive in this role if you bring: A solid background in delegated authority operations, with a strong understanding of bordereaux management Deep working knowledge of Lloyd's products and multi-line exposure (eg, Property, Marine, Casualty) Proven experience onboarding and supporting MGAs A sharp eye for data quality, operational controls, and reporting - ideally with experience improving processes across premium, cash, and bordereaux reconciliation Strong cross-functional collaboration skills, able to work effectively with teams across Sales, Technology, Finance, and outsourced operations This is a permanent opportunity paying £50,000 - £80,000 depending on experience, with hybrid flexibility (1-2 days a week in London). The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Operations Manager | Insurance Operations | Lloyd's Market | Hybrid (London) | Permanent

We are looking for a Senior Project Manager to join one of our London Market insurance clients and lead the delivery of a diverse and high-impact portfolio of change initiatives. Reporting into the Head of Change, you'll play a central role in shaping projects that span both operational and IT transformation, including underwriting, finance automation, business development, and messaging standards. This is a high-visibility position within a growing change team, with meaningful impact across strategic priorities. You'll be great for this role if you: Have extensive senior-level Project Management experience, with a focus on change delivery. Bring London Market or commercial insurance experience. Possess strong knowledge across multiple business areas, including Underwriting, Claims, and Finance. Have contributed to Target Operating Model (TOM) design or enterprise-wide transformation. Are known for excellent communication, stakeholder engagement, and ability to drive momentum across complex programmes. This is a permanent position offering up to £115,000 per annum plus a 20% target bonus, with multiplier. This is a full-time, on-site role (5 days per week in the client's London office), offering the opportunity to be part of a collaborative and ambitious change function. If this opportunity aligns with your experience and goals, we encourage you to apply today! The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. Our Diversity & Inclusion Policy actively promotes the principles of equality, diversity and inclusion in all dealings with employees, job applicants, clients, suppliers, and the public. We believe an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for all, and we approach recruitment for our clients with the same perspective.

Our client, a Financial Services Software provider, is looking for an experienced PMO Lead to establish and manage the PMO for a Salesforce Revenue Cloud implementation. This opportunity requires 2-3 days per week onsite in their London office and is paying between £450 - £525 outside IR35. Proven experience establishing PMOs and managing complex programmes Experience implementing Salesforce (CPQ, Service Cloud, Sales Cloud OR Revenue Cloud) Comfortable operating in a fast-paced, delivery-focused environment Desirable Experience Scrum certified/experience leading scrum teams Strong background in Agile delivery and Scrum leadership Financial Services experience highly desirable Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities

Data Developer - Financial Services -Finance Transformation Overview Our sister company Stellarmann is seeking an experienced Data Developer to support the build of a new data warehouse for a client within Financial Services. This is a high-impact role where you'll work closely with senior stakeholders, run workshops and help shape a core data platform that underpins the Finance function. Key Responsibilities Design, build, and maintain scalable data solutions in Snowflake . Integrate data from various systems into a centralised warehouse. Run workshops and gather technical and business requirements. Partner with finance teams to deliver high-quality solutions. Contribute to data mapping, lineage documentation, and transformation processes. Skills & Experience Strong hands-on experience with Snowflake (essential). Proficiency in DBT and SQL . Familiarity with Azure DevOps for managing development workflows. Proven track record of delivering integrated data solutions. Excellent communication and stakeholder engagement skills. Financial Service industry experience (essential) This role offers hybrid working , with 3 days per week in the client's London office . The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs.

Data Developer - Financial Services - Finance Transformation Overview Our sister company Stellarmann is seeking an experienced Data Developer to support the build of a new data warehouse for a client within Financial Services. This is a high-impact role where you'll work closely with senior stakeholders, run workshops and help shape a core data platform that underpins the Finance function. Key Responsibilities Design, build, and maintain scalable data solutions in Snowflake . Integrate data from various systems into a centralised warehouse. Run workshops and gather technical and business requirements. Partner with finance teams to deliver high-quality solutions. Contribute to data mapping, lineage documentation, and transformation processes. Skills & Experience Strong hands-on experience with Snowflake (essential). Proficiency in DBT and SQL . Familiarity with Azure DevOps for managing development workflows. Proven track record of delivering integrated data solutions. Excellent communication and stakeholder engagement skills. Financial Service industry experience (essential) This role offers hybrid working , with 3 days per week in the client's London office . The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs.

Business/Finance Systems Analyst - Permanent - London/Hybrid Our client is seeking a Business Analyst to join its Finance Change team, supporting the delivery and optimisation of core financial systems including Pega and other key platforms. Working closely with finance stakeholders and IT, you'll play a vital role in bridging business needs with technical solutions. You'll be a great fit if: You're an experienced Business Systems Analyst with strong finance domain knowledge You understand financial reporting, accounting principles, and core finance processes You're confident in gathering requirements, writing user stories, and supporting small to medium system change initiatives You're familiar with ERP, payment systems, consolidation/reporting tools, or workflow solutions You've worked with tools like Pega, Anaplan project planning, WorldPay, Bottomline, XlPro, Tagetik orsimilar You're confident engaging stakeholders across Finance and IT in an agile environment Insurance or financial services experience is a strong plus The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Business/Finance Systems Analyst- Permanent - London/Hybrid

Information Security Manager | Information Security Leadership | Insurance | Hybrid (London) | Permanent Our client, a global specialty insurer, is seeking an experienced Information Security Manager to lead the design, execution, and continuous improvement of a modern, business-aligned information security programme. This is a key leadership role, providing strategic oversight across cybersecurity, compliance, risk governance, and incident response in a regulated environment. You'll thrive in this role if you bring: A proven track record in information security leadership, ideally within regulated financial services Deep knowledge of cybersecurity frameworks such as ISO 27001, NIST, FFIEC, and regulatory standards including FCA, PRA, GDPR, and SOX Demonstrable experience in risk management, governance, and audit readiness - with confidence leading regulatory or third-party reviews Hands-on familiarity with security tooling and operations (eg, SIEM, IAM, DLP, EDR), plus strong collaboration with technical teams to implement effective controls Strong leadership capabilities to build and scale a security team, drive awareness across the business, and report effectively to senior stakeholders A proactive, structured, and strategic mindset - with the ability to balance tactical priorities and long-term security goals This is a permanent opportunity paying up to £75,000 with benefits & bonuses on top. The successful candidate will need to be in the London office 2-3 days per week! The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Information Security Manager | Information Security Leadership | Insurance | Hybrid (London) | Permanent