Firmin Recruit LTD

Firmin Recruit are delighted to be assisting our established client based in Gravesend to find an experienced l Credit Controller to join their friendly established team. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Purpose of Role: The role is to be actively responsible for the recovery of monies across commercial property units and liaising with external parties. The Role: Issuing automated arrears letters for the commercial management department on a regular basis Proactively contacting commercial tenants with overdue accounts in line with credit control procedures Review aged debtor reports with the Head of Accounts to discuss and identify concerning overdue debts Escalate cases to the legal department for further action where necessary Chasing of arrears by phone/email/post Have an active involvement in liaising with solicitors , insolvency practitioners and Bailiffs Reconciling account balances General Duties: Dealing with telephone calls and general correspondence General filing Providing cover for team members Ad-hoc duties as required Suitable Candidate: The successful candidate will need to have a minimum of two years credit control or customer services, making outbound calls Excellent customer service,making outbound calls Patience and the ability to remain clam in stressful situations Analytical skills and strong attention to detail Persistence and determination Solid skills in Microsoft - Excel, Word & Outlook Ability to work well in a team Suitable candidates much live within 45-minute commute of Gravesend. Hours: 9 am - 5.30 pm Monday - Friday Benefits : Pension, Private Health Care ( after one year of service), 22 days hol + Bank holidays rising by one day per year to a maximum of 25 days., Learning and Development programme from day one, Life Insurance etc. After probation, my client will consider some remote working with a minimum of 3 days office based. Parking: Town Centre workers permits are available from Gravesham Borough Council to receive a discount on parking, or the staff car park can be booked after 9 am the day before it is required- first come first served. Our client is based in Gravesend Town Centre and is five minute walk from bus and train station. If you have the necessary skills, and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.

Firmin Recruit are delighted to be assisting our established client based in Canterbury to find an experienced Events & Marketing Manager to join their friendly established team. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. This is an excellent opportunity for a highly motivated and strategic individual to play a key role in the continued development and promotion of the Company's brand and services. The Role: To Lead and deliver my client's marketing strategy enhancing brand visibility, driving business growth, and ensuring the consistent development of engaging and effective marketing initiatives across all channels. The role combines strategic planning, creative content creation, and team leadership to support the Company's objectives and strengthen client engagement. Events & Marketing Manager - Key Responsibilities: Develop and implement comprehensive marketing strategies aligned with the Company's overall business objectives Plan, manage and optimise digital marketing campaigns across a range of platforms Analyse campaign performance data and provide detailed reports with actionable insights Oversee the creation and delivery of high-quality marketing content, including website, email, and social media communications Ensure brand consistency across all marketing channels and materials Manage marketing budgets effectively, ensuring maximum return on investment Work collaboratively with internal departments to support business development and client engagement initiatives Lead and manage marketing projects from inception through to successful completion Create engaging content for social media, email newsletters and the company website Events & Marketing Manager - Suitable Candidate : Previous Marketing Management experience Excellent standard of written and spoken English, with strong grammar and spelling High level of concentration , accuracy, and attention to detail Strong analytical and data interpretation skills Demonstrable strategic thinking and planning capability Proven digital marketing experience Leadership and project management experience Creative mindset with the ability to produce engaging content Excellent communication and interpersonal skills Sound financial awareness, including budgeting experience Knowledge of design tools ( Canva, Adobe Creative suite) is preferred Driving is essential Hours: 9 am - 5. 30 pm Monday - Friday Hybrid Working: Available once familiar with my clients systems. Normally operate 2 days in the office, 3 days from home policy, although a discussion can be had around this. Events & Marketing Manager - Benefits: 25 days holiday + extra days at Christmas, Learning and Development programme is in place from day one, Long Service Awards, Health Care ( after 1 year of service), Pension Scheme, Parking and Professional Subscriptions etc. If you have the necessary skills and would like more information about this role, please send your CV. Firmin Recruit are an agency working on behalf of our client