Performance Media Team Manager - (Hybrid, UK) Are you a strategic thinker with hands-on expertise in paid media? Ready to lead a high-performing team and shape campaign success across Google, Meta, LinkedIn, and emerging platforms? LHH is working with a client who is looking to hire a Performance Media Team Manager to oversee delivery excellence, mentor a talented team, and drive measurable impact for a range of clients. This is a leadership role with real influence, from workflow management and quality assurance to client engagement and innovation. What you'll be doing: Leading and coaching a team of media specialists to deliver high-quality campaigns across paid search, social, and programmatic. Owning day-to-day operations, ensuring smooth workflows, timely delivery, and effective issue resolution. Acting as a senior media expert in client meetings, providing strategic recommendations and building trust. Supporting campaign activation during peak periods and troubleshooting complex platform issues. Collaborating with data and strategy teams to ensure tracking, reporting, and optimisation are fit for purpose. Contributing to new business proposals and shaping media strategies with commercial insight. What we're looking for: Proven experience across paid media channels, with a strong grasp of campaign setup, optimisation, and performance analysis. A confident leader who can manage, mentor, and inspire others. Excellent organisational skills and the ability to juggle priorities in a fast-paced environment. Strong client-facing communication and commercial awareness. A collaborative mindset and curiosity about new tools, automation, and smarter ways of working. Bonus points for: Experience working with outsource partners or near-shore teams. Familiarity with GA4, tagging QA, and data visualisation tools. Relevant certifications (Google Ads, Meta Media Buying, DV360).
Nov 07, 2025
Full time
Performance Media Team Manager - (Hybrid, UK) Are you a strategic thinker with hands-on expertise in paid media? Ready to lead a high-performing team and shape campaign success across Google, Meta, LinkedIn, and emerging platforms? LHH is working with a client who is looking to hire a Performance Media Team Manager to oversee delivery excellence, mentor a talented team, and drive measurable impact for a range of clients. This is a leadership role with real influence, from workflow management and quality assurance to client engagement and innovation. What you'll be doing: Leading and coaching a team of media specialists to deliver high-quality campaigns across paid search, social, and programmatic. Owning day-to-day operations, ensuring smooth workflows, timely delivery, and effective issue resolution. Acting as a senior media expert in client meetings, providing strategic recommendations and building trust. Supporting campaign activation during peak periods and troubleshooting complex platform issues. Collaborating with data and strategy teams to ensure tracking, reporting, and optimisation are fit for purpose. Contributing to new business proposals and shaping media strategies with commercial insight. What we're looking for: Proven experience across paid media channels, with a strong grasp of campaign setup, optimisation, and performance analysis. A confident leader who can manage, mentor, and inspire others. Excellent organisational skills and the ability to juggle priorities in a fast-paced environment. Strong client-facing communication and commercial awareness. A collaborative mindset and curiosity about new tools, automation, and smarter ways of working. Bonus points for: Experience working with outsource partners or near-shore teams. Familiarity with GA4, tagging QA, and data visualisation tools. Relevant certifications (Google Ads, Meta Media Buying, DV360).
Job Title: Senior Community and Media Manager Industry: FMCG / Fresh Produce Location: London/hybrid Contract: Permanent, full-time Salary: 50 000 (DOE) About the Role We are seeking a strategic and creative Senior Community and Media Manager to lead brand storytelling, media engagement, and community building across digital and traditional channels. This role will be pivotal in shaping how our brand connects with consumers, partners, and the wider industry. Key Responsibilities Develop and execute integrated media and community engagement strategies Lead social media content planning, publishing, and performance analysis Build and manage relationships with media, influencers, and brand advocates Oversee community management across platforms (Instagram, TikTok, LinkedIn, etc.) Collaborate with internal teams (marketing, sustainability, commercial) to align messaging Manage crisis communications and reputation management Monitor trends, algorithms, and audience insights to inform strategy Report on KPIs and campaign performance Ideal Candidate 5+ years in media, social, or communications roles (FMCG or food sector preferred) Proven experience in community building and media relations Strong understanding of social media platforms, tools, and analytics Excellent written and verbal communication skills Creative thinker with a strategic mindset Experience managing agencies or freelancers a plus
Nov 07, 2025
Full time
Job Title: Senior Community and Media Manager Industry: FMCG / Fresh Produce Location: London/hybrid Contract: Permanent, full-time Salary: 50 000 (DOE) About the Role We are seeking a strategic and creative Senior Community and Media Manager to lead brand storytelling, media engagement, and community building across digital and traditional channels. This role will be pivotal in shaping how our brand connects with consumers, partners, and the wider industry. Key Responsibilities Develop and execute integrated media and community engagement strategies Lead social media content planning, publishing, and performance analysis Build and manage relationships with media, influencers, and brand advocates Oversee community management across platforms (Instagram, TikTok, LinkedIn, etc.) Collaborate with internal teams (marketing, sustainability, commercial) to align messaging Manage crisis communications and reputation management Monitor trends, algorithms, and audience insights to inform strategy Report on KPIs and campaign performance Ideal Candidate 5+ years in media, social, or communications roles (FMCG or food sector preferred) Proven experience in community building and media relations Strong understanding of social media platforms, tools, and analytics Excellent written and verbal communication skills Creative thinker with a strategic mindset Experience managing agencies or freelancers a plus
Account Manager / Customer Success Manager - Insurance Technology Location: London (Hybrid) Salary: £65,000 Type: Permanent Interviews happening now LHH is working with a fast-growing provider of software solutions to the insurance market, supporting clients across the London Market and delegated authority space. We're looking for a strategic, relationship-driven Account Manager to join their Customer Success team. About the Role As a key member of the Customer Success function, you'll be responsible for managing long-term client relationships, ensuring high engagement and satisfaction, and driving commercial growth through renewals and upsells. You'll act as a trusted advisor to clients, helping them maximise value from the platform and services. Key Responsibilities Lead client meetings, including monthly 1:1s and quarterly business reviews Deliver tailored product demos and support onboarding and training Monitor client engagement and adoption, identifying opportunities for optimisation Collaborate with internal teams to ensure smooth delivery and issue resolution Capture and relay client feedback to influence product roadmap Maintain accurate records and account plans in CRM (HubSpot) Represent the brand at user groups and industry sessions What We're Looking For Experience in the insurance industry or in businesses that sell into the insurance sector Strong background in customer success, account management, or client services Excellent communication and relationship-building skills Experience with CRM systems (HubSpot or similar) Confident presenting and facilitating client workshops or demos Highly organised, proactive, and commercially aware This is a fantastic opportunity to join a collaborative, forward-thinking team in a business that's making a real impact in the insurance tech space.
Nov 07, 2025
Full time
Account Manager / Customer Success Manager - Insurance Technology Location: London (Hybrid) Salary: £65,000 Type: Permanent Interviews happening now LHH is working with a fast-growing provider of software solutions to the insurance market, supporting clients across the London Market and delegated authority space. We're looking for a strategic, relationship-driven Account Manager to join their Customer Success team. About the Role As a key member of the Customer Success function, you'll be responsible for managing long-term client relationships, ensuring high engagement and satisfaction, and driving commercial growth through renewals and upsells. You'll act as a trusted advisor to clients, helping them maximise value from the platform and services. Key Responsibilities Lead client meetings, including monthly 1:1s and quarterly business reviews Deliver tailored product demos and support onboarding and training Monitor client engagement and adoption, identifying opportunities for optimisation Collaborate with internal teams to ensure smooth delivery and issue resolution Capture and relay client feedback to influence product roadmap Maintain accurate records and account plans in CRM (HubSpot) Represent the brand at user groups and industry sessions What We're Looking For Experience in the insurance industry or in businesses that sell into the insurance sector Strong background in customer success, account management, or client services Excellent communication and relationship-building skills Experience with CRM systems (HubSpot or similar) Confident presenting and facilitating client workshops or demos Highly organised, proactive, and commercially aware This is a fantastic opportunity to join a collaborative, forward-thinking team in a business that's making a real impact in the insurance tech space.
Account Manager / Customer Success Manager - Insurance Technology Location: London (Hybrid) Salary: £65,000 Type: Permanent Interviews happening now LHH is working with a fast-growing provider of software solutions to the insurance market, supporting clients across the London Market and delegated authority space. We're looking for a strategic, relationship-driven Account Manager to join their Customer Success team. About the Role As a key member of the Customer Success function, you'll be responsible for managing long-term client relationships, ensuring high engagement and satisfaction, and driving commercial growth through renewals and upsells. You'll act as a trusted advisor to clients, helping them maximise value from the platform and services. Key Responsibilities Lead client meetings, including monthly 1:1s and quarterly business reviews Deliver tailored product demos and support onboarding and training Monitor client engagement and adoption, identifying opportunities for optimisation Collaborate with internal teams to ensure smooth delivery and issue resolution Capture and relay client feedback to influence product roadmap Maintain accurate records and account plans in CRM (HubSpot) Represent the brand at user groups and industry sessions What We're Looking For Experience in the insurance industry or in businesses that sell into the insurance sector Strong background in customer success, account management, or client services Excellent communication and relationship-building skills Experience with CRM systems (HubSpot or similar) Confident presenting and facilitating client workshops or demos Highly organised, proactive, and commercially aware This is a fantastic opportunity to join a collaborative, forward-thinking team in a business that's making a real impact in the insurance tech space.
Nov 07, 2025
Full time
Account Manager / Customer Success Manager - Insurance Technology Location: London (Hybrid) Salary: £65,000 Type: Permanent Interviews happening now LHH is working with a fast-growing provider of software solutions to the insurance market, supporting clients across the London Market and delegated authority space. We're looking for a strategic, relationship-driven Account Manager to join their Customer Success team. About the Role As a key member of the Customer Success function, you'll be responsible for managing long-term client relationships, ensuring high engagement and satisfaction, and driving commercial growth through renewals and upsells. You'll act as a trusted advisor to clients, helping them maximise value from the platform and services. Key Responsibilities Lead client meetings, including monthly 1:1s and quarterly business reviews Deliver tailored product demos and support onboarding and training Monitor client engagement and adoption, identifying opportunities for optimisation Collaborate with internal teams to ensure smooth delivery and issue resolution Capture and relay client feedback to influence product roadmap Maintain accurate records and account plans in CRM (HubSpot) Represent the brand at user groups and industry sessions What We're Looking For Experience in the insurance industry or in businesses that sell into the insurance sector Strong background in customer success, account management, or client services Excellent communication and relationship-building skills Experience with CRM systems (HubSpot or similar) Confident presenting and facilitating client workshops or demos Highly organised, proactive, and commercially aware This is a fantastic opportunity to join a collaborative, forward-thinking team in a business that's making a real impact in the insurance tech space.