Department for Work and Pensions

Job summary Please notethis role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced IT Service Manager who wants to be responsible for service delivery, improvement and support for DWPs strategic MI platform? Would you like to contribute to shaping and defining existing and future strategies and policies, providing guidance to others on working in the strategic context. Ensuring that through evaluation that business requirements are met or exceeded. You would need to collaborate with stakeholders and champion users internally, articulating their needs but with a focus on all users. Offering recommendations on the best tools and methods to use. Do you want to join an exciting, fast-paced team that has a large and growing portfolio of MI products enabling the business to gain insight and make more informed decisions? With a user community in the 1000s and expanding, users range from front line managers to the Secretary of State. This is an exciting time to take on this role. Youll help support our mission to deliver exceptional MI products and services that work for all users. Job description The IT Service Manager will be responsible for: Ensuring value and quality is achieved for the end-to-end technology solution support service and/or user experience of a digital Service. Be responsible for managing the performance of the Products/Services within their remit ensuring alignment to customer expectations and defined targets, and that relevant support functions remain responsive to customer needs. Support reporting processes on programme performance against project records and into Senior Leadership Team (SLT). Act as an interface between Digital and third-party suppliers, monitoring compliance against Service Level Agreements (SLA) and Operational Level Agreements (OLA), through regular performance reporting, monitoring service level infractions, trend and forecasting analyses and developing new SLAs and metrics to inform service demand and quality. Contribute to the development, improvement and maintenance of policies, standards, and guidelines for the delivery of Products/Services. Coordinate activities and communications for major and business critical events. Establish and manage a programme of continual service improvements across the wider support team, ensuring these are aligned to quality management, risk management, security policies and procedures, etc. and the identified actions to maintain or improve levels of service are implemented. Ensure Products/Services are delivered to agreed processes and policies. Ensure all change is communicated and managed, with appropriate governance. Provide high-quality initial support for all end users, understanding and trying to resolve user issues and queries. Coordinate and validate the data inputted into relevant Service Management tooling, including SLAs, service information, problem and resolution profiles, reference data, and contract and support details. Prepare and disseminate regular reports to support processes, SLA, OLA optimization for DWP and other Government Organisations. Specific tasks to include: UserAccessManagement: Manage, capture and record user access requests. Ensuring compliance with SLAs and governance processes. Request Management: MaintainTrackersolution:Recordingupdates onprogress andexternal team responses. Management of user access requests including both individual userorbulk user requests. Incident Management: Capture and actively manage the incident management process, including Management Reporting. Ensuring Incidents are recorded in-line with agreed processes including categorisation, assignment through update processes through to resolution as appropriate. Relationship Management:Providing responsesto stakeholder anduser access queriesboth written, via email, and verbally asappropriate. The creationand updatingofKnowledgeArticlesto support shared learning/understanding. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: Demonstrable experience of independently supporting and maintaining Products and Services - Knowledge and Experience of incident management systems, ServiceNow or equivalent. - Knowledge and experience of leading active conversations with Stakeholders to support Product support and delivery/provision of service elements including user access and incident management processes. - Awareness or experience with Power BI. Understanding of Service Management Framework - Use expertise and insight, adhere to relevant Service Management practices, e.g. Incident Management, Problem Management, Change & Release Management, IT Service Continuity, Supplier Relationship Management, etc, as well as any associated policies, standards and guidelines applicable to the Products or Services. - Experience or knowledge of ITIL. Stakeholder Management -Experience of collaborating with internal and external stakeholders/users/suppliers in a complex environment requiring a high degree of co-ordination/management. Service Delivery -Understanding of successful delivery of end user IT Services and continual improvementto ensure value to the business. Continual Service Improvement - Responsible for ensuring Products/Services and Processes are actively managed and continually maturing, coordinating activities and resources to effectively develop and manage capability and optimisation. - Co-ordinate with key Stakeholders to develop plans and co-ordinate activities to ensure delivery. Managing a quality service -Ensuringhigh standardsaremaintainedat all times and Service Levels met. If you would like to learn more about the role, please contact Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. . click apply for full job details

Job summary Are you a skilled and experienced Accessibility Specialist? Do you have experience working with third-party suppliers to ensure digital products and services meet accessibility standards? Corporate Centre Services is responsible for many of the digital systems used by colleagues across DWP. We are a team of digital professionals who procure, deliver and support technology solutions that enable our colleagues to do their jobs effectively. We are looking for an Accessibility Specialist to join our team. You'll work closely with suppliers, service teams and stakeholders to embed accessibility throughout the procurement and delivery lifecycle, helping to ensure that the digital services our colleagues rely on are accessible and inclusive for everyone. Job description You will work across DWP Digital, with colleagues at a range of role levels to embed accessibility into all products, services and communications. You will: Work with third-party suppliers, service teams and stakeholders to ensure digital products and services meet accessibility standards and deliver inclusive user experiences. Provide expert accessibility advice and assurance throughout the procurement, delivery and maintenance of digital services. Review and assess accessibility evidence, including audit reports, Accessibility Conformance Reports (ACRs) and accessibility statements, identifying risks and recommending improvements. Develop accessibility capability across Corporate Centre Services through guidance, coaching, training materials and awareness activities. Engage with and contribute to cross-government accessibility communities, promoting best practice and continuous improvement in accessibility. Roles and responsibilities: Raise awareness and provide support, training and auditing to improve compliance with relevant legislation. Coordinate support and consultancy for third party suppliers, using your knowledge of programming languages, frameworks and techniques, to make content accessible for all users. Review and verify the validity of Accessibility Conformance Reports to ensure that products and services are accessible from go-live. Coordinate technical testing and user testing of digital products for accessibility or assistive software. Coordinate the delivery of procured digital products to meet accessibility requirements. Keep up to date with technological developments and take responsibility for own professional development. Identify training needs and monitor completion of professional development activities for Accessibility Specialists. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: Technical Understanding of Accessibility Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: Good understanding of how to make web content accessible, using HTML, CSS, ARIA and JavaScript. Use of a range of assistive software (screen readers, screen magnifiers & voice recognition software) and automated tools for testing and demonstrating. Influence stakeholders and external vendors to adopt and improve the accessibility of services. Analysis of audit findings to help make difficult decisions and give advice about accessibility. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Understanding of Accessibility. This statement should be used to provide example(s) of how you meet the criterion below: Assessing websites and documents against the Web Content Accessibility Guidelines (WCAG), investigating the cause of defects, and explaining the impact on end users. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. Stage 2: Interview If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview . click apply for full job details

Job summary The Department for Work and Pensions (DWP) deliver services that support millions of people across the UK. Behind these services sits one of the largest Commercial functions in Government, helping ensure public money is spent responsibly and delivers the best possible outcomes for citizens and taxpayers. We are recruiting Procurement Business Partners across two categories of the Commercial Directorate: Digital and Automated Buying, Business Services & External Resources (ABBSER) . Where could you work? Message from the Digital Category Deputy Director Rachel Butlin This is an exciting time to join us and share the opportunity to make a difference. Digital Services is a fast-paced Category moving with the pace of the external market ensuring alignment with Digital innovation. Digital Category supports the procurement and delivery of technology, infrastructure, software, digital services and specialist resources that underpin some of DWP's most important services. From cloud transformation and cyber security to digital platforms, networks and technology solutions, the team helps ensure DWP has the tools and capability required to deliver services to citizens across the UK. Message from the Automated Buying, Business Services & External Resources Category Team (ABBSER) Category Deputy Director Liz Johnstone Were eager to welcome anddevelop commercially minded, self-driven individuals with a passion for delivering innovation in Commercial Automation, Consultancy, Professional & Business Services sectors and weve an exciting step change within the category looking to broaden our automated delivery model. ABBSER Category supports a diverse portfolio of commercial activity across corporate services, consultancy & professional services and external resourcing. This includes sourcing specialist Digital, Data and Technology (DDaT) expertise, agency workers, contractors and consultancy support and corporate services that help DWP deliver strategic priorities, transformation programmes and operational services. What do we mean by Commercial? In the public sector, being commercial means understanding business needs, engaging with internal stakeholders, suppliers and markets, managing procurement and contracts, and making informed decisions that balance cost, quality and risk to deliver value for money and positive outcomes. You will manage a portfolio of activity across the full commercial lifecycle, working closely with stakeholders to understand their requirements, develop solutions and deliver successful outcomes. You'll have the opportunity to influence decisions, build strong relationships and play a key role in supporting services that make a real difference to people's lives. Job description Please note, in relation to the working pattern for these roles:Full-time, flexible working and part-time ( minimum of 30 hours over a minimum of 4 days ) working arrangements will be considered. However, where a non-standard full time working pattern is requested, Friday must be included as a working day. As a Procurement Business Partner, you will manage a portfolio of commercial activity that supports critical DWP services and strategic priorities. Working with stakeholders across DWP, you will help shape commercial solutions by understanding business requirements, providing commercial advice and leading activity across different stages of the commercial lifecycle that maximise value for money while achieving policy, operational and citizen-focused outcomes. This may include market engagement, sourcing, procurement, supplier negotiations, contract implementation and contract management. You will be trusted to take ownership of your portfolio, build strong stakeholder relationships and support informed decision-making that delivers value for money and positive outcomes for citizens and taxpayers. CD believe in supporting staff development and offer relevant training; all staff are expected to use at least five working days per year on development activities, balancing on the job learning with more traditional training courses. (A campaign reserve list could result in offered postings across the breadth of DWP CD categories) . Your development and career progression opportunity This role offers the opportunity to develop your commercial expertise within DWP, were one of the largest and most progressive Commercial functions in Government. You'll gain experience across a range of commercial activities, develop valuable stakeholder management and decision-making skills and be supported through ongoing professional development, including opportunities to work towards recognised qualifications such as CIPS and MCIPS. DWP are part of the Government Commercial Function (GCF) Government Commercial Function - GOV.UK , with an annual spend of 49b. Being part of GCF youll benefit from opportunities to broaden your experience across different categories, sectors and departments. Whether your ambition is to develop wider category expertise, explore opportunities elsewhere across government or move into strategic leadership roles you'll be supported to build a varied and rewarding commercial career. See attached link for GCF overview video Make Public Procurement Your Profession of Choice - YouTube Person specification Key responsibilities include: Managing a portfolio of commercial projects, procurements and contracts. Working with stakeholders to understand requirements and develop effective commercial solutions. Leading procurement and sourcing activity, including market engagement and competitive tender exercises. Developing recommendations that balance cost, quality, risk and value for money. Coordinating and chairing stakeholder meetings to support decision-making and achieve consensus. Evaluating supplier proposals and supporting fair, transparent and evidence-based procurement decisions. Identifying opportunities to improve commercial outcomes, deliver efficiencies and generate savings. Building effective relationships with stakeholders across commercial, finance, digital and operational teams. Supporting contract and supplier management activities where required. Maintaining appropriate governance, assurance and audit standards. Contributing to business improvement and wider organisational objectives. Personal development and supporting increased capability of peers and colleagues. You will be expected to exercise sound judgement, demonstrate initiative and work collaboratively with colleagues and stakeholders at all levels. Success in this role comes from taking ownership, building trusted relationships and delivering commercial outcomes in a fast-paced and changing environment. Essential Skills Criteria - What we're looking for Commercial Delivery (CDLC) LEAD SKILL CRITERIA You interpret business requirements effectively, develop practical solutions, and manage commercial activities through to delivery. You have a current and proven track record delivering successful outcomes in a fast-paced and changing environment. This should include premarket engagement, procurement, supplier engagement, contract management &/or similar activity. Commercial Knowledge and Judgement (CKJ) You have breadth of experience to show how your commercial decisions support business objectives and deliver value for money. This may have been gained through procurement, negotiations, contract management, supplier management, financial oversight &/or similar activity. You can assess information, balance cost, quality and risk, and use sound judgement to support effective decision-making and positive outcomes. Stakeholder Engagement and Influencing (SEI) You build open, effective relationships with a range of stakeholders at all levels, influencing decisions and working collaboratively to achieve shared goals. You communicate confidently, support productive discussion, offer constructive challenge when needed, maintaining momentum by bringing the right people together to make decisions. Ownership and Leadership (OL) You take responsibility for delivering high-quality outcomes and managing your own workload. You prioritise effectively, make informed decisions and remain focused when faced with competing demands, ambiguity or change. You demonstrate leadership through using your initiative, taking accountability and committing to deliver results. Lead Skill Criteria meaning;ShouldDWP receive a high volume of applications,an initialsift will be conducted against the lead skill criteria Commercial Delivery (CDLC) definition above. Applications that meet the minimum required standard for the lead criteria will then continue to be assessed against the remaining three (3) skills criteria definitions. Applications that do not meet the minimum required standard for the lead skills criteria will not be progressed to full sift of the remaining three skills criteria. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). . click apply for full job details

Job summary Are you skilled at crafting engaging content across multiple channels? able to build compelling communication strategies which deliver real business outcomes? confident in spotting stories which connect with people? If so, come and join us as a Digital Engagement Manager for Digital and Transformation Group (DTG) where youll be part of the Department for Work and Pensions (DWP), the UKs biggest public service department which is responsible for welfare, pensions and child maintenance policy for more than 22 million customers. With more than 8,000 colleagues, DTG is central to transforming DWP's digital services to ensure customers can access services easily, how and when they want to. As a Digital Engagement Manager, youll be confident in providing strong, strategic communications advice and creating, implementing and measuring communications campaigns, aligned to the Government Communication Services OASIS framework. Job description In this Digital Engagement Manager role, youll work collaboratively with a wide range of stakeholders and colleagues across and beyond DTG to turn complex issues into clear messages and actions that people understand. Working alongside a wider team, youll be responsible for creating innovative content for a variety of channels and products including internal online sites, newsletters, email, PowerPoint presentations, infographics and videos. In this role, youll champion internal communications and engagement principles and keep up to date with the latest best practice, trends and tools available. Measuring and evaluating effectiveness of internal communications is another vital aspect of the work in this role, ensuring all communications and engagement activity is based on insight and measured against outcomes. Based on evidence, insight and colleague feedback, youll act to ensure communications are timely, relevant and meet the needs of both the department and the audience, including understanding and being a champion for accessibility. The following industry memberships would be helpful in this role, though they are not essential: Chartered Institute of Marketing Chartered Institute of Public Relations Government Communications Service - Practitioner level Institute of Internal Communications Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Ideas Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Research and evaluation trial DWP is conducting a trial to evaluate an automated tool designed to identify similarities between application content and help assess the effectiveness of controls that support the integrity of recruitment processes. As part of this trial, DWP may use information contained within your application solely for testing and evaluation purposes. The trial will not influence, inform or determine the outcome of your application and will not form part of any recruitment decision. Participation is entirely voluntary and choosing not to participate will not affect your application in any way. Further information about how your information may be used for this trial is contained within the attached privacy information notice. If you do not wish your information to be used as part of this trial, or if you subsequently wish to withdraw your agreement, please contact Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: Proven ability to produce clear, accessible and engaging written content, demonstrating strong drafting skills and the ability to communicate information effectively. Experience in using feedback, data and user insight to inform decision making, refine campaign plans and continuously improve outcomes, demonstrating an evidence-based approach to delivery. Proven proficiency in using digital tools and Microsoft 365 applications such as Teams, SharePoint, Planner and related platforms, to support effective collaboration, organise workload and deliver high quality communications and engagement outcomes. Demonstrable commitment to continuous professional development, actively seeking opportunities to enhance knowledge and skills, sharing best practice with others, and applying learning to drive continuous improvement in communications delivery. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Ideas. This statement should be used to provide example(s) of how you meet the criterion below: Experience of planning, leading, delivering and evaluating complex communications campaigns, working collaboratively across teams and stakeholders, and applying industry recognised frameworks, methodologies and best practice to achieve clear and measurable outcomes. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. . click apply for full job details

Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you experienced in coordinating software builds and supporting testing activities to ensure successful delivery? Do you enjoy collaborating with multidisciplinary teams to deliver reliable, secure and high performing digital solutions? If so, come and join us at DWP Digital. The DWP is delivering the most significant transformation of the welfare system in over 60 years through the digitisation of our services. With over 22 million customers, we are placing user needs at the heart of everything we do, using modern technologies and digital approaches to create simpler, faster and more accessible services while delivering value for money for the taxpayer. Payments are central to DWP's mission. As the UK's largest payment provider, we support around 22 million citizens and deliver approximately 280 billion in payments each year, generating around a third of all UK BACS traffic. Ensuring people receive the right payment, at the right time, is fundamental to the services we provide. As an Oracle EBS Developer, you will be a technical specialist and role model for application development, driving best practice and supporting the delivery of secure, resilient and high performing applications. You will work closely with multidisciplinary teams to improve service quality, resolve complex challenges and contribute to the continuous evolution of our technology estate. This is a unique opportunity to join the Digital Payment Services team within DWP Digital, helping to shape the future of payment services across government. Working on the Central Payment System (CPS) Application Development Work Programme, you will contribute to business critical initiatives, deliver complex technical solutions and support the development of modern digital services that are transforming the payments landscape for millions of people across the UK. Job description You will assist in the design of Application services ensuring alignment with Architecture and Engineering principles. With a focus on operational stability, robustness, resilience, availability and quality you will be accountable for Application solutions. Specifically, you will be working on the Central Payments System, a customised Oracle e-Business suite application that supports Payments and Accounting for the Departments Benefits systems, you will be required to maintain, support and develop some complex customisations and interfaces to the core Oracle system Your responsibilities will include but are not restricted to the following: Lead the delivery of quality software which is easy to maintain and clean to operate. Provide technical support on a specific application. Provide SME input into systems integrations and architecture. Identify and support the resolution of infrastructure faults. Have ownership of technical documents and processes. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 57,946 to 68,205. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increaseapplied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: Demonstrable experience as an Oracle Developer with in-depth knowledge of E-Business Suite Financial modules, including General Ledger, Accounts Payable, Payments, Sub-Ledger Accounting, and Cash Management. Extensive experience of c ollaborating with stakeholders and multi-disciplinary teams to review requirements and uses these along with agreed standards and tools to design, code, test, correct and document programmes or scripts of medium to high complexity. Able to co-ordinate build activities and understands how to support testing activities, including functional, integration and performance. Excellent problem solving skills; able to quickly identify patterns across huge volumes of data to identify root cause analysis of high priority incidents/issues and propose appropriate resolution. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criterion below: Extensive experience delivering robust Oracle E-Business Suite solutions, including SQL/PLSQL development, OAF personalisation and extensions, Oracle Reports/XML Publisher, APIs, interfaces, web-service integrations, workflow configuration and performance tuning to support secure and scalable enterprise applications. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift . click apply for full job details

Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades? Were looking for people who are flexible, intuitive and are comfortable takinghigh levelsof volume,speedand complexity in their stride. An exciting role is available in the Synergy Shared Services Hub (Hub), a new organisation which will manage shared services on behalf of departments in the Synergy cluster: Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. Your work willimpactShared Services arrangements and support almost a quarter of a million officials and public servants across the four departments and arms length bodies who deliver some of the most vital public services in our country. The success of the Hub is crucial, as Civil Servants rely on shared services to provide business critical tools in human resources, finance,payrolland procurement. Shared services affect everything we do, from joining a department as a new starter, the way we claim for expenses, how we buy goods and services such as our laptops and canteen provisions, to the way we receive our pensions when we retire. Most importantly,werelooking for applications from people who can alsodemonstratea passion for our core ambition - delivering a once in a generation, transformed service. Job description Primarily, this role will involve leading the design and development of reporting data solutions using Oracle Fusion Data Intelligence (FDI/AIDP), OTBI and other modern cloud technologies, ensuring data products are scalable,secureand fit for reporting purposes. You'llwork across the full reporting development lifecycle, designing and developing the data pipelines, integrations,datasetsand reporting products that enable reporting and analytics services across the Synergy Shared Services Hub. While the role has a strong focus on data engineering,you'llalso contribute to the development and enhancement of report solutions, ensuring they deliver trusted management information and insight to users across multiple government departments. This role has a strong emphasis on technical leadership.You'llprovide direction,guidanceand support to Data Engineers, helping to develop technical capability,establishengineering standards and promote best practice across the reporting team. Working as part of the Hub Reporting Team,you'llhelp shape and steer the data engineering function within a wider reporting product team.You'llwork closely with a variety of stakeholders to design and deliver robust,scalableand reusable reporting solutions. You'llsupport the development of data engineering capability across the team, helping the team understand and make effective use of emerging technologies, and supporting colleagues in developing their skills. You will be accountable for: Leading the implementation of Management Information (MI) / Business Intelligence (BI) reports and dashboards to meet customer requirements. Includes working with experts in other disciplines to implement dashboard and reporting standards. Leading the collection of complex data requirements from a wide range of stakeholders, interpreting the data and shape data sets for Data Analysts to fulfil requirements in their creation of analysis and insight dashboards and other reporting products. Leading the design, build and testing of data products based on feeds from multiple systems, applying expert knowledge of data engineering, storage technologies and access methods, while promoting consistent approaches across the teams. Leading the development and mainte n a nce of ETL processes to clean, transform, and load data into appropriate storage systems, including ensuring consistent application across the team for a wide range of d ownstream reporting uses. Providing the team with leadership andexpertise on how we build,testandmaintain data pipelines and products at scale, implementing core standards for code, quality, security, and operational resilience ; ensuring and implementing cross-depart mental consistency . Leading the development and implementation of data management and tracking policies and procedures across teams , in order to ensure data integrity, security, and access while maintaining compliance to GDPR and other relevant legislation. Providing technical leadership, setting engineering team and community direction to ensure the products that are developed conform to data standards and strategic principles. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: PRACTITIONER:Strong experience ofleadingthe design and delivery of complex data solutions acrossateam/business areain accordance withagreed organisational standards that ensure services are resilient, scalable andfuture proof. PRACTITIONER: Advanced experience using SQL, Python, (in a Spark context) to interrogate, transform, analyse and troubleshoot complex datasets, with knowledge of Oracle Fusion reporting technologies, including FDI/AIDP and OTBI, or equivalent reporting platforms. EXPERT: Ability to lead the development of a portfolio of ETL pipelines, across a range of complex and/or large volume data including effective delegation of work. PRACTITIONER: Knowledge of leading the identification, description and isolation of complex technical data, coding,toolingand platform problems; coachingthe teamin describing and resolving these. PRACTITIONER: Ability todetermine,collate and translate complex customer requirements and translate these into delivery design for data processing. PRACTITIONER: Good ability to manage senior stakeholders including the ability to manage a diverse set of stakeholders to translate, prioritise and integrate their technical needs in team workflow. If you would like to learn more about the role, please contact Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from57,946to 75,664. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 7,459per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could beretained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know . click apply for full job details

Job summary Do you wanttowork collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, these roles may be perfect for you! We are looking for experienced Lead Technical Architects who are confident working on products and services in a complex digital environment, where youll be supporting major initiatives withinDWP Digital. You will collaborate with colleagues and stakeholders across DWP Digital to support the delivery of solutions, creating options and recommendations, andprovidingexpert advice to drive technology choices. The roles will include the design, oversight and architecture governance of IT solutions that support DWP customers. This is an exciting time to join us.Youllshape the future and support our mission to deliver exceptional products and services that work for everyone. Job description A Lead Technical Architect (Solutions) leads at the highest level andis responsible formaking sure the strategy is agreed and followed. At this role level, you will: network and communicate with senior stakeholders across organisations. proactively seek opportunities for digital transformation. support multiple teams, finding and using best practice and emerging technologies. inspire other architects and help them understand how to deliver the goals of the organisation. be responsible for governance, solving complex and high risk issues or delivering architecture design. will be responsible for the design and implementation of the Health Assessment Service (HAS) which is a key enabler for assessing claimants eligibility for a number of Health benefits including Personal Independence Payment (PIP). you will be a key member of the HAS senior leadership team, working with product, delivery, engineering, design and others to drive the delivery of HAS. you will work with multiple delivery teams within Health and Disability and also external DWP teams responsible for delivering common capabilities for multiple areas of the department. you will ensure that the design and implementation of HAS is consistent with the departments strategy and vision, you will help teams build services consistently. you will drive cross team discussions and ensure designs are cohesive and consistent and are delivered within aggressive timescales. you will work closely with engineering colleagues to ensure that services have clear domain separation. you will be responsible for managing and mentoring architects within HAS ensuring they have the support and guidance they need. You will ensure the architecture team is working together and communicating in an effective way. You will encourage cross collaboration with architects outside of HAS facilitating the many integrations with other services within the department. Person specification When giving details in your employment history and personal statement you should highlight your extensive practical experience in line with essential criteria below: Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars,practicesand standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can bedemonstratedto stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Event-based architecture design, patterns (including pub-sub and data streaming), modelling techniques, tools and standards. Microservice and API-led architecture and integration design tools, techniques and best practice. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Architecture communication (Expert) Architect for the whole Context (Practitioner) Community collaboration (Practitioner) Making Architectural Decisions (Expert) Strategy Design (Practitioner) Technical Design throughout the life cycle (Expert) Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information The role is part of the Government Digital and Data profession and utilises an enhanced Government Digital and Data Pay Framework linked to capability which provides access to a Government Digital and Data allowance. Pay for this roleis 75,026 to 80,267 , subject to candidate type. In addition to this, the role can attract a Government Digital and Data allowance of up to 21,667 . Please seeadditionalinfo belowregardingcandidate type. The value of allowance awarded will be based on an assessment of your skills asdemonstratedin the selection process.Government Digital and Data Allowance is a discretionary non-consolidated, non-pensionable allowance. External applicants Pay for this role is 75,026 plus a Government Digital and Data Allowance of up to 21,667, subject to our assessment of capability at interview. Our offer to successful candidates will be based on our assessment of your capability based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Internal and OGD applicants Pay for the role is from 75,026 to 80,267 ,youmay also be eligible for a Government Digital and Data Allowance of up to 21,667 , subject to our assessment of capability at interview. Existing Civil Servants who secure a new role on lateral transfer shouldmaintaintheir current base salary. Existing Civil Servants who gain promotion should eithermove to the bottom of the grade pay scale or receive a 10% increase to their base salary; whichever would be the greater. In addition to your base salary a Government Digital and Data Allowance may be payable based on our assessment of your capability. Our offer to successful candidates will be based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action . click apply for full job details

Job summary For jobs located in Wales, the ability to speak Welsh is desirable. The Department for Work and Pensions (DWP) is one of the governments largest public service departments with a sizeable annual budget, serving over 20 million citizens. The estate spans1.4 million square metresacross800+ sitesand supports around78,000 colleagues. Our vision includes DWPcolleagues,supply chain, partners and,most fundamentally, the customers theDepartment exists to serve. They are the reasonfor our existence. We are responsible for theday-to-day operationof our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management. DWP Estates is not just about maintaining buildings - its about transformation. Our strategic goals include: Transitioning to a smaller, more affordable, and adaptable estateto meet future needs Investing in infrastructurethrough planned replacement works Embedding sustainabilityin line with Government Greening Commitments (GGCs) Delivering cost-effective serviceswhile maintaining high standards Creating a professional, best-in-class working cultureacross the Government Property profession Our Estates strategy ambitions have been refreshed to take us through to 2030: OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption SUPPORT the drive for sustainability throughout DWP DELIVER: Expertly deliver improving, cost-effective services for DWP THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government There is no better time to join the award winning DWP Estates team. Job description Job Overview The Estates Data, Systems & Reporting (DSR) teams mission is to serve as an agile enabler and assurer to DWP Estates in delivering its strategy through the whole data lifecycle for reliable, validated and assured data, systems and insight. This is in part achieved through delivery of the Estates Data Strategy, considering the DWP, DWP Data and DWP Estate Strategies in its formulation. The role focuses on data and reporting assurance, optimisation, systemisation and DWP Digital, Estates, Integrator and Supply chain collaboration. Delivering and supporting the following 5 enablers from the Estates Data Strategy Primarily Data, Reporting, Infrastructure and assurance while supporting Data Management, data & systems governance, data culture change, Automation and Systems Assurance as means to enable the Estates Data strategy delivery. Lead the development and implementation of DWPs Estates strategic Data Warehouse and Reporting environment from its Integrator 2 contract to meet the requirements of the DWP Estates function, its operating model. Drawing on an extensive background of experience in data engineering your skills will enable you to work with Digital Architects to define and specify the relevant requirements to deliver on the Estates Data Strategy, with specific focus on integrating Data from the Integrator 2 and supply chain in Workplace Services to the DWP. From concept specification to project delivery, delivering data and analytical solutions on the analytics and data reporting platforms. You will be able to act as a senior technical expert in all aspects of delivery and be prepared to provide leadership and guidance to functionally imbedded analysts in a collaborative way. You will be driving the development of a longer-term Analytical strategy for Estates with the Head of Estates Data and Systems, DWP Analytica Services and OGD (Other Government Departments such as GPA & Cabinet Office) to build a sustainable Analytical environment in Estates. You will develop the Estates Data engineering team to help implement and maintain the technology infrastructure that is integrating new and existing sources of data into Data Analytics processes and workflows, so that it can be exploited with maximum efficiency and efficacy. Key skills required include: data engineering, data architecture, data analysis, security architecture, DevOps, people development and business partnering. Digital, Data and Technology Profession Capability Framework This role sits within the following: Job Family Data job family Core Role Data Analyst Level Senior Data Analyst Key accountabilities Supporting the day-to-day running of the DSR Workstream with activities such as: Support the day-to-day running of the Systems & Data team by ensuring the effective delivery of BAU reporting and data functions, coordinating with internal and external stakeholders to align with DWPEs data strategy Gather and document business requirements from various departments, ensuring that report design and implementation meet the needs of the DWP Estates business Engage with stakeholders to understand their reporting needs and translate these into actionable data requirements, ensuring that all reporting outputs are accurate and timely Develop and maintain comprehensive reporting frameworks that support BAU processes, including the creation of dashboards and regular performance reports to monitor key metrics Collaborate with IT and data engineering teams to ensure that data systems are designed and implemented to support business requirements, including data integration and workflow automation Provide training and support to end-users on the use of reporting tools and systems, ensuring that they can effectively utilize the data to make informed business decisions Monitor and evaluate the effectiveness of reporting processes , identifying areas for improvement and implementing changes to enhance data accuracy and reporting efficiency Support in the development of new reporting initiatives that support strategic business objectives, working closely with senior management to ensure alignment with overall business goals Building effective relationships with a diverse range of internal and external stakeholders. Person specification Essential Skills, Knowledge & Experience Demonstrable analytical experience of working in Real Estate, Facilities Management and associated services, including Asset Management essential Lead Criteria 1 Demonstrable experience in understanding and addressing the specific needs and challenges related to asset maintenance and operational efficiencies Lead Criteria 2 Extensive experience in supporting BAU business processes through effective reporting, requirements gathering, and stakeholder engagemen Proficiency in PowerBI (or other data visualisation tools) along with previous experience of data platforms is essential. Relevant and strong data-related experience, including data analysis, data integration & data platforms Proven track record of engaging with stakeholders to gather and document business requirement Experience in providing training and support to end-users on reporting tools and systems, enabling them to effectively utilise data for informed business decision Strong problem solving and decision-making skills with the ability to articulate solutions to the team and wider stakeholders. Excellent written and verbal communication skills. Excellent attention to detail Strong stakeholder management skills. Familiarity with the suite of MS Office products, including the use of Word, Excel, PowerPoint and Teams. Desirable Skills, Knowledge & Experience Experience of working with JIRA (or Azure DevOps or similar tools) within an Agile/Scrum environment. Experience/understanding of software and data lifecycle management. Educated to degree level (not essential, experience is key). Relevant numerate, technical or computer science discipline would be an advantage. Experience of working in central government, either directly employed or as contractor. Qualifications/professional memberships Desirable Microsoft PL-300, or equivalent/more advanced Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Working Together Delivering at Pace Managing a Quality Service Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing . click apply for full job details

Job summary Please notethis role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you a Data Engineer with experience in SQL-based data transformation, ETL pipeline development, and building user-facing dashboards and reports? At DWP Digital, we design and build services that make a real difference to people's lives. As part of the UK's largest government department, we support over 22 million people each day, from helping them find work to supporting them through some of life's most difficult moments. Our work is central to delivering the Government's "Get Britain Working" vision. Few organisations in the world offer the same opportunity to use technology and design thinking at this scale, with real impact. Debt Solutions is responsible for DWP's Debt Management, Compensation Recovery and Management Information systems. Thousands of agents and citizens use these systems to recover approximately 3 billion of debt per annum while protecting the most vulnerable in our society. Step into a role at the cutting edge of data transformation. This is your chance to help shape the future of MI and data services as we modernise long-standing processes and build innovative solutions on our new, cloud powered MI and data platform. Job description As a Data Engineer, you will be responsible for development and maintenance activities for the delivery of data products and services that meet customer needs to agreed timescales. You will work within the overall product development lifecycle, learning and applying agreed data architecture and data engineering principles and standards to ensure systems are fit for purpose. You will design, build, and operate repeatable ETL data pipelines within distributed processing and cloud environments, implementing data flows that connect operational systems to analytics and business intelligence platforms. Working with senior team members, you will integrate a variety of source data, apply data modelling techniques, and contribute to metadata management and technical documentation to ensure data assets are well understood and properly governed. You will apply your knowledge of SQL and related tooling to deliver production-ready code and data transformation processes that meet organisational standards. You will use Git and related version control tools to manage and collaborate on code effectively across the team. A key part of this role involves developing user-facing dashboards and analytical reports, working with senior colleagues to ensure these meet customer requirements and are kept up to date. You will work as part of a multidisciplinary agile team, collaborating with data analysts, data scientists, and other technical and non-technical colleagues to understand requirements and deliver high-quality data products. You will support the growth of the team by sharing knowledge and experience, and contribute to a culture of continuous improvement across the data engineering community. Occasional line management of apprentices or placement students may be required. KEY RESPONSIBILITIES Design, build, and operate simple, repeatable ETL data pipelines within distributed processing environments and cloud platforms. Implement data flows to connect operational systems, supporting analytics and business intelligence and management information systems, working with senior team members. Review business requirements to ensure they are clear and robust, and transform requirements into reusable, production-ready code and effective data models. Undertake data analysis for data profiling, quality assurance, and problem resolution, communicating findings clearly to colleagues of different specialisms. Conduct proof of concept and discovery work to provide information, advice, and recommended courses of action within your own work area. Integrate a variety of source data, using judgement and guidance to determine the appropriate approach, and contribute to metadata management and documentation. Support the growth of the team by keeping abreast of market and industry trends and sharing knowledge and experience with colleagues. As a Data Engineer it would be beneficial to have experience in the following areas, however this is not essential to the role. Experience of data profiling and source system analysis, applying a range of profiling techniques, and communicating findings clearly to support data use across the team. Familiarity with Power BI for dashboard development and MI/BI reporting, including experience of Power BI development practices. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: Programming And Build (Data Engineering) (WORKING). Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: Programming And Build (Data Engineering) (WORKING) Ability to design and operate basic ETL pipelines and data transformation processes to an agreed standard. Data Integration Design (WORKING) Ability to support the delivery of basic data solutions in accordance with agreed organisational standards. Data Development Process (WORKING) Ability to create and implement simple, repeatable and reusable data or code products . click apply for full job details

Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you an experienced Data Engineer with strong Analytical skills? Do you want to utilise best in class technologies to deliver exceptional cloud-based data products for Data Analysts and Scientists? DWPs Digital Group is looking for experienced Data Engineers to fill post in Management Information (MI) team. The MI teamprovides strategic capabilities for MI reporting and data visualisations across DWP. Working with modern cloud environments alongside legacy on-premises technologies, youll play a key role in developing the DWP Data Engineering Strategy for MI products and services. Successful candidates will join a fast-paced environment with a wide portfolio of products for analytical use and a challenging delivery roadmap. Youll focus on a variety of tasks, supporting platform live service and delivering high quality, data transformation products. Job description Building and maintain scalable data engineering solutions that power analytical reporting, working in line with DWPs engineering standards. Collaborating with stakeholders across DWP to gather and clarify requirements where needed and translate them into scalable back-end data processes that support MI reporting needs. Maintaining comprehensive technical documentation and collaborative workspaces in Confluence to improve transparency, knowledge sharing, and onboarding. Working closely with other junior data engineers to provide guidance, share technical expertise, and actively support ongoing knowledge sharing. Reviewing code developed by fellow engineers to ensure quality, maintainability, and adherence to DWP coding standards. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role in National locations is from 44,447 to 54,813. The maximum salary for the grade is 46,547, however a Digital Allowance of up to 8,266 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Pay for this role in London is from 50,044 to 51,528. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: Practitioner: Ability toorchestrate PySpark jobs on EMR, managing dependencies, workflow execution, and operational efficiency. Working: Knowledge of designingevent-driven architectures, leveragingAWS Lambda functionsto triggerPySpark workflowsbased on real-time data ingestion and processing needs. Practitioner: Experienced in provisioning cloud infrastructure using Amazon EC2, and automating deployment, configuration, and data workflows with Bash scripting across scalable environments. Working: Ability to applyAgile best practices in developing CI/CD pipelines, using continuous integration, testing, and deploymentwithin a collaborative development framework. Practitioner: Understanding ofoptimising queries, storage formats, and data structuresto enhance efficiency, reduce processing time, and ensure high data quality standards in complex cloud architectures. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criterion below: Practitioner: Good understanding ofdesigning and automating ETL pipelinesusingPySpark and Spark SQL, ensuring seamless extraction, transformation, and loading of structured and unstructured data across cloud environments. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. Stage 2: Interview 1 If youre successful at sift stage . click apply for full job details

Job summary We are seeking experienced policy professionals to lead high-profile areas of the Government's Disability and Health Reform agenda. These roles offer the opportunity to shape major reforms that will improve outcomes for disabled people and those with health conditions, working closely with ministers, senior officials and key stakeholders across government and beyond. Available opportunities include: Access to Work Policy Lead (Head of Access to Work), leading the reform of the Access to Work scheme to ensure it continues to provide effective and sustainable support for disabled people to start, stay and progress in work. Welfare Reform Policy Lead, leading work on major health and disability benefit reforms, including Child DLA, and working with Ministers, HM Treasury and No.10 to develop and deliver the Government's reform agenda. Successful candidates will be strategic leaders with strong policy skills, excellent judgement and the ability to operate confidently in a fast-paced, high-profile environment. Job description Access to Work Policy Lead (Disability & Health Reform) 1 Role The team is now working at pace todesign the policy of fundamental reform of the Access to Work scheme, which contributes to the disability-relatedadditionalcosts of working, whetherthatsto help individuals to stay in work or start work. The scheme is 30 years old and requires reform to provide support to disabled people in a sustainable way that aligns with our understanding of the current labour market and the overall landscape for support disabled people to enter and progress in work.The current available role is as Head of Access to Work. This is an exciting time to lead this policy as it is high profile and with lots of scope for owning and shaping a policy area to have a wider reach and benefit more disabled people into work, working with employers. The post holder is expected to lead conversations with ministers and senior stakeholder (e.g. CEOs of leading charities) and will lead a team of around 5 people. This is awide-ranging, fast paced role, and the successful candidate will be expected to remain flexible as thepolicies around health and disability benefit reform and Access to Work develop. The role will involve: Leading an area of health and disability benefit reform policy Access to Work. Working in partnership with a range of stakeholders, including other policy teams, analysts, legal, Private Office, Press Office/External Affairs and Service Delivery. Drafting and deliveringhigh qualityadvice and briefing for ministers and senior officials on Access to Work Reform which considers the bigger picture, including latest evidence and analysis, to meet ministerialobjectives. Leading ad hoc strategic work/projects in the area in response to ministerial priorities. Welfare Reform Policy Lead (Disability and Health Reform) 1 Role Thedivisionhas responsibility for reform ofhealth and disability benefits, including Universal Credit Health, Personal IndependencePaymentand Child DLA. This includes the development of the government response to the Milburn and Timms reviews and any future legislation for delivering these reforms. The postholder will play a pivotal role in delivering these reforms, working across Policy Group, Ministers,HMTand Number 10 to obtain collective agreement on the shape of the reforms.This is a fast-pacedroleand responsibilities will evolve as the reforms are developed but the postholder will be expected to: Lead on the potential reforms to Child DLA, including how eligibility is assessed and working with Department for Education on the interaction with reforms of the Education,Healthand Care Plan. Lead the programme of work on reform for young people, co-ordinating with DGs, Number 10 and HMT. Drafting and deliveringhigh qualityadvice and briefing for ministers and senior officials on Health and Disability Reform which considers the bigger picture, including latest evidence and analysis, to meet ministerialobjectives. Leading on the development of policy costings for the reformed system and prioritising the analytical work programme, engaging with the lead analyst and analytical teams to ensure costings and robust and quality assured Leading ad hoc strategic work/projects in the area in response to ministerial priorities. For both roles successful applicants will: be a skilled,proactiveand engaging leader,adept atnurturing high-performing teams, with a commitment to personal and team development and wellbeing. be an experienced policy professional and motivated self-starter with the ability to quickly get to grips witha range of complex policy issues. be capable of developingstrong relationships witha diverse range ofstakeholdersin DWP and across government with No.10 andHMT, andwhere required resolving conflicting prioritiesacross DWP to deliverministerial priorities. have strong written and communications skills and be adept at advising seniors and ministers on complex policy issues. be comfortable with managing competing priorities deliveringhigh qualitywork totight timescales. have the opportunity towork at the heart of policy making within the Department andregularly workclosely with senior officials, DWP Ministers and with other Government Departments on issues thatimpactthe lives of millions of customers Person specification To be considered for this role, you must be able to demonstrate the following experience criteria: An inclusive and effective leader (lead criterion) Proven experience ofworking in policy or policy analysis. The ability to bring together multiple perspectives toprovidesound advice on complex policy proposals. Strong written communication Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Delivering at Pace Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. 1. Application Process, Sift & CV As part of the applicationprocessyou will be asked to complete a CV and 500 word Personal Statement. Further details around what this will entail are listed on the application form. The CV is for reference only and will not be scored. You should provide a detailed account of your job history, highlighting any relevant experience in policy or related fields. Your Personal Statement needs to set out evidence of how your experience meets all the experience criteria set out in the advert and not the published behaviours. Your statement must not excee d 500 words, and you are advised to take advantage of the full word count. We are not looking at how much time you have spent in a job, but rather how you have performed. Your Personal Statement must show demonstrable evidence of what you did, how you did it, and what outcome was achieved . click apply for full job details

Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you excited about the opportunity to protect critical citizen facing services from cyber threats at scale? Are you passionate about cloud technologies, automation, and building secure, resilient platforms? Can you provide technical leadership while driving engineering excellence across DevOps and Azure services? If so, we're looking for an experiencedLead Azure DevOps Engineerto help shape and deliver the future of cloud engineering. In this role, you'll lead the design and evolution of enterprise DevOps capabilities across our Azure platform, driving automation, improving delivery speed, and embedding secure by design principles across critical services. You'll provide technical leadership, set engineering standards, and support teams in adopting best practices across CI/CD, Infrastructure as Code, cloud governance, and observability. Working with modern Azure technologies, you'll architect secure, scalable, and highly available solutions, champion DevSecOps and Zero Trust principles, and help drive the adoption of cloud native approaches that improve reliability, resilience, and value for money. This is a fantastic opportunity to influence strategy, mentor engineers, and lead the delivery of secure digital services that millions of people rely on every day. Job description Lead the strategy, architecture, and continuous evolution of enterprise Azure cloud and DevOps capabilities. Define and embed best practice across CI/CD, Infrastructure as Code, cloud governance, and engineering standards. Provide technical leadership and assurance, acting as a subject matter expert and influencing key architectural decisions. Architect, deploy, and support secure, scalable, and highly available Azure solutions using modern cloud native technologies. Drive automation and delivery excellence through Azure DevOps, Terraform, and Azure native tooling, enabling reliable and repeatable deployments. Champion DevSecOps, observability, resilience, and cost optimisation through proactive monitoring, security controls, and disaster recovery practices. Mentor engineers and collaborate across multidisciplinary teams to build capability, drive continuous improvement, and deliver secure, high quality services. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Qualifications Microsoft Certified: Azure Solutions Architect Expert or similar. Should you progress to interview, you will be asked to provide evidence of this. Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 75,026 to 92,522. The maximum salary for the grade is 80,267, however a Digital Allowance of up to 12,255 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could beretained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of five parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills and accomplishments relevant to the jobs you have completed. 3.Qualifications - please list any qualifications relevant to this role. 4. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria below: CI/CD and Infrastructure as Code - Advanced, demonstrable capability in pipeline engineering and Infrastructure as Code, with hands-on experience designing, implementing and optimising CI/CD pipelines (for example Azure DevOps, GitHub Actions or GitLab CI) and defining reusable, governed infrastructure using Terraform and Azure-native tooling (ARM or Bicep), setting the engineering standards that others follow. Containerisation and orchestration - Extensive experience building and operating scalable, resilient container platforms using Docker and Kubernetes, preferably Azure Kubernetes Service, from design through to production support. Security and DevSecOps - Strong, practical application of secure-by-design and Zero Trust principles, including managed identities, secrets management (for example Key Vault), RBAC and vulnerability management, embedding security throughout the delivery lifecycle. Automation and reliability engineering - Proficient in Python with solid scripting in PowerShell and Bash to drive automation and operational efficiency, combined with strong observability practice (for example Azure Monitor, Sentinel, Application Insights and Log Analytics) using SLIs, SLOs and distributed tracing to sustain and improve system reliability. Autonomy and technical leadership - Proven ability to work independently and self-manage priorities with minimal direction, taking end-to-end ownership of complex services. Sets technical direction and standards, drives the adoption of modern engineering practices, and influences and guides engineers and stakeholders to deliver measurable outcomes such as fewer incidents, faster and safer releases, and improved resilience. 5. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criterion below: Azure platform expertise and architecture - Deep hands-on expertise across the Microsoft Azure ecosystem, including core compute, networking, storage . click apply for full job details

We're happy to speak about any reasonable adjustments you need. Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society. This role is fundamental to helping tens of thousands of colleagues across the organisation collaborate and communicate with each other more efficiently and effectively. You'll be improving their experience of the digital services they use every day. And achieving this using fresh ideas and cutting-edge technology. By helping people in the organisation work better together, you'll have an impact on how we achieve DWP's aim to improve people's day-to-day lives and help them build financial resilience and a more secure and prosperous future. If you're curious about user behaviour and enjoy finding meaning in complexity, join DWP Digital as a data analyst, and help us get this right. Job description DWP teams need information about how our digital services are being used and whether they meet our users' expectations and needs. Gathering and analysing this insight helps us make better, more-informed choices. Your mission will be to create innovative analytical solutions to uncover previously unidentified or hard to isolate insights. To do this, you'll need to understand the data problem the service needs to solve or question that needs to be answered and implement data collection and analysis solutions. As a data analyst, you will: Provide expert advice and make sure you deliver high quality analysis, refining and challenging requests to ensure the most useful analysis is produced. Work autonomously, embedded within a multi-disciplinary product team but also being part of a supportive data and analytics team. Make sure the product team has access to the best evidence possible and are using it in designing and optimising a cross-organisation collaboration service. Influence strategy and business outcomes by making sure evidence is reliable, trustworthy and robust. Be skilled in digital performance analysis and configuring and deploying digital log analytics solutions, particularly using Azure and Power BI. Produce data models and understand where to use different types of models. It would be beneficial to have knowledge of pulling data using APIs when starting the role but not essential. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Benefits Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave - at least 25 days on entry, increasing up to 30 days over time (pro-rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but your manager will take personal circumstances and other relevant circumstances into account. If you're successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Salary information Pay for this role is from £42,614 to £45,081. The maximum salary for the grade is £45,081, however a Digital Allowance of up to £5,215 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing civil servants who secure a new role on lateral transfer should maintain their current salary. Existing civil servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary, whichever would be the greater. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A personal details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed in line with the essential criteria below: You can recognise and identify appropriate ways to collect, collate and prepare data, and can decide if data is accurate and fit for purpose, preparing and cleansing data with limited guidance. You can present analysis and visualisations in clear ways to communicate complex messages. You can write SQL or KQL queries and know how to extract data using SQL or KQL. You can work with others to identify areas for improvement and simplify processes to use fewer resources, and use technology to increase efficiency. 3. Performance measurement exercise. Details of the exercise are included in the personal statement section in the application form. Use the personal statement box to give us your response to the exercise. There is a 500-word limit. Further details around what this will entail are listed on the application form. The sift panel will use the information in your employment history and performance measurement exercise to assess your experience, skills and knowledge. The panel will conduct an initial sift using the performance measurement exercise. Candidates who pass the initial sift will progress to a full sift. For hints and tips on completing your application visit Applying for jobs at DWP Digital. Important Information The application form asks you to complete your employment history - enter any information that you would customarily share on a CV. You must remove personal details that could be used to identify you, including your name, contact details and address. If your employment history or performance measurement exercise contain any personal details we ' ll withdraw your application. We recognise that AI may be helpful when applying for this role, but it's important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while making sure your application remains authentic and effective. Stage 2: Interview If you're successful at sift stage we will invite you to a video interview via Microsoft Teams. There, we will assess you against the experiences listed above. We will ask you to do a 10-minute data analysis exercise. We'll provide further details to candidates invited to interview. Interviews will take place from late May 2025. Interview dates to be confirmed. To help you prepare and settle into the interview we will send the interview questions in advance of the interview, at least 5 days before your interview. You must treat these questions as confidential and not share them. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. The panel may ask candidates further probing questions if their response is deemed to require further information to determine suitability for the role. Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Further information Find out more about Working for DWP If high application volumes are received, we may raise the benchmark for candidates to proceed to the next stage. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard . click apply for full job details

Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Are you passionate about transforming complex networks through automation? Do you thrive on solving infrastructure challenges at scale while driving innovation and service reliability? Want to play a key role in shaping and maintaining the network services that support one of the UK's largest organisations? If so, come and join us as a Senior Infrastructure Engineer specialising in Network Automation. help shape the future of DWP's network services through the design, development and implementation of automated infrastructure solutions. Working at the heart of a modern, large-scale digital environment, you will champion automation best practice, influence engineering standards and support teams in delivering secure, resilient and high-quality network services. Collaborating with architects, engineers, suppliers and stakeholders across DWP, you will contribute to the design and continuous improvement of network infrastructure services, ensuring they remain robust, reliable and available for millions of users. You'll play a leading role in driving automation initiatives that reduce manual effort, improve operational efficiency and enhance service performance, while balancing ongoing service needs with project delivery priorities. This is an exciting opportunity to combine technical expertise, innovation and leadership to help modernise network operations and deliver reliable digital services that make a real difference to citizens across the UK. There will be a requirement to work out of normal office hours where change restriction require and to cover incident support. Job description The role will involve influencing and developing our network automation culture in the team as we increase our automation capabilities and transition tonew ways of working. You will help to develop and modernise Network Services applications and security posture and the ways we deliver to our customers with speed and consistency. You will be working with engineers with cloud and on-premise specialisations and be an early contributor to automation and continuous improvement initiatives. You will have responsibilities across products and services with different delivery and improvement models, including formal project management, ITIL, and agile methodologies. You will have responsibility across the full service management lifecycle, including: Lead with impact manage and improve the work backlog, drive reliability enhancements and lead automation initiatives that free up time for what really matters. Design with purpose create secure, high-availability hybrid cloud connectivity solutions across AWS, Azure, and OCI. Deliver with confidence implement complex technical solutions, manage dependencies and risks and see projects through to successful delivery. Communicate with influence build strong relationships across engineering and leading continuous feedback processes relating to services and ways of working. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: Technical Breadth Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 57,946 to 73,205. The maximum salary for the grade is 68,205, however a Digital Allowance of up to 5,000 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could beretained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current substantive salary. See selection process for further details Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater. Any temporary allowances that you are currently in receipt of will not form part of the calculation todetermineyour pay. Any allowances that are in payment will cease when you move into your new role. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria below: Demonstrable knowledge of writing and maintaining Infrastructure, and Configuration as Code. Strong experience of using Unix/Linux/Windows in a support and/or development environment including scripting languages. Demonstrable experience of working in a NetDevOps environment Continuous Integration & Deployment, Delivery methods and techniques, including agile scrum experience. Demonstrable knowledge of implementing and maintaining CI/CD pipelines. Experience of supporting, guiding, and developing Engineers across multi-disciplinary teams in an agile environment. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criterion below: Demonstrable experience of developing and supporting cloud-based network solutions across a multi-cloud environment. Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. . click apply for full job details

Job summary DWP helps people lift themselves out of poverty and to stay out of poverty, through work, saving and support. This is a hugely important public service, and our challenge is bigger than ever. As part of the Counter Fraud, Compliance and Debt Directorate (CFCD) you will be at the heart of DWPs front line operations, helping to change peoples lives and supporting CFCD's purpose of fighting fraud in the welfare system. As Senior Operational Leader, you will role model excellent senior management leadership, taking responsibility for the flexible, effective, personalised delivery of customer service, quality, and performance. You will provide transformational leadership to a geographically diverse team - leading through others, driving people engagement, and inspiring colleagues to deliverobjectives. CFCD is a great place to work where the leadership team are passionate about attracting the best talent whilst nurturing and valuing new and existing colleagues to be the best they can be. We are looking for people who can demonstrate our values and commitment to leadership which are based around collaboration, resilience and inclusivity. We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible. We want you to be comfortable challenging the norm and finding daring and dynamic solutions that support our values and enable colleagues to shine in whatever role they do. Job description As a Senior Operational Leader, you will: Report directly to the Grade 6, being fully accountable for the management of a large, geographically diverse, team of Senior Executive Officers (SEOs) setting strategic business priorities for your areas of responsibility and driving performance against key objectives. Lead performance within your business area, undertaking regular face-to-face performance reviews with your direct reports, identifying risks to performance achievement, and driving forward continuous improvement. Be at the forefront of overseeing business change; leading others through the implementation, and embedding, of new policies and procedures. Work alongside multiple senior representatives from other government departments / external bodies, building strong, collaborative relationships which enhance our reputation and achieve excellent outcomes. Provide visible, effective leadership through regular site visits, taking a personal lead in engaging with and communicating key messages with clarity and passion to obtain buy in. Motivate teams to operate flexibly, seeking feedback, listening and acting on this, setting performance standards and personalising services for our customers. Encourage creative thinking and collaborative working between teams and directorates to drive innovation and service improvements. Contribute to people planning activities, ensuring appropriate and effective deployment of people and resources within and between sites. Develop a holistic grasp of all customer types enabling you to lead, design and manage new business roles and processes that continuously improve the quality of customer experience. Ensure all matters are dealt with promptly and sensitively, in line with DWP policies and procedures, and legislative frameworks, managing risk exposure by overseeing compliance. Frequent travel between sites and overnight stays will be required depending on business needs. Person specification What we are looking for in our leaders: Have strong and effective leadership experience, with the ability to lead through others and make sound business decisions at pace. Can communicate with clarity, conviction and enthusiasm with colleagues,partnersand stakeholders to drive positive outcomes. Have experience and knowledge of leading diverse teams, through effective coaching and mentoring, to improve service delivery. Can drive and monitor performance improvement through proactive management of processes and ensuring compliance with performance management policies and procedures. Have sound analytical skills, and the ability to effectively interpret and use management information to deliver against performance objectives while maintaining quality. Be proactive inidentifying,and have the resilience to overcome, difficulties taking ownership for resolving and driving issues forward. Understand and engage with change. Inspire and obtain buy-in from colleagues by encouraging discussion, initiative, and ideas in support of the long term DWP vision. An ability to empower and encourage your diverse workforce,providing real opportunities for peopleto develop their strengths and innovate. Have strong interpersonal skills, witha high levelof emotional intelligence and the ability to remotely manage staff. Are honest, with integrity and probity, and have a personal demeanour that inspires confidence and loyalty. Have excellent presentation and communication abilities. Hold a solid understanding of equality and diversity, and how itimpactsupon service delivery. Have excellent, planning, delegation, and organisational skills, as well as strong negotiating and influencing skills. Have excellent interpersonal skills, in order to collaborate in national multi-agency meetings, requiring strategic decisions. Webinar event We will be holding a webinar event to let you know more about these roles.This will take place on 25/08/2026 between 12 noon and 1pm. Please follow the link to register for the session. Grade 7 Senior Operational Leader If the webinar page does not open, please check that pop-ups are enabled on your browser . Those who attend may be contacted following the event for evaluation purposes to improve our service. Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Managing a Quality Service Changing and Improving Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Ability and Experience. Ensure that you read the full information about the selection process before starting your application. Please note the closing date for your full application (test, and written statement is 23:55 on 01st September 2026 Stage 1 Application Form Please complete the application form with your basic information, which includes your personal details, eligibility to apply and any reasonable adjustments required. Stage 2 Online Test After submission of your application, you will be invited to complete a Civil Service Work StrengthsTest. Please complete the online test as soon as possible (within 24 - 48 hours is recommended). You will need to allow at least one hour to complete the test, plus time to complete your written application (see below for details). Guidance and a practice test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website. The closing date for the test and written application is23:55 on 01/09/2026.If you fail to complete all aspects of your applicationbefore the deadline . click apply for full job details

Job summary DWPs security policies define the measures that help to protect DWP, its infrastructure and its staff from physical, personnel and cyber threats. These policies are continuously under review to ensure they are fit for purpose, take account of emerging risks and threats, and support the business in achieving its objectives securely. In addition to ensuring DWPs security policies are regularly reviewed and updated, and keeping pace with the ever-changing risk landscape, the team works closely with a range of projects and initiatives across DWP, in ensuring compliance with security policies is embedded within new technologies and processes, by design. Security Policy Team sits within Security Policy and Central Services (SP&CS) area of Security & Data Protection Job description This role is to develop, adapt, and manage a suite of security policies on behalf of the department, ensuring alignment with other key areas of the security profession (such as Risk Management) whilst also taking into account the evolving requirements of the department to fulfil its strategic objectives. The role involves working across the security community, Digital and the wider Department to oversee the development, delivery and embedding of our policies , and ensuring compliance with them. A summary of the role requirements as follows: Lead the development, delivery and maintenance of a framework of security policies to address each aspect of DWPs security needs, working with specific internal and external expert domains Ensure the Departmental security policy portfolio complies with security obligations, statutory requirements, industry developments, best practice and international standards, and legal obligations and is continually evolving to enable the selection of appropriate security controls and respond to emerging threats and risks Lead the policy portfolio review process, ensuring reviews are undertaken as scheduled Lead the development, consultation and launch of new policies as required. Oversee the governance of security policy and standards, through Policy and Standards Review Groups and regular reporting to Senior Leadership Team and other relevant governance boards. Ensure the Security Policy team has the skills, capability and resource to provide advice and support to the business regarding security policy matters. Continually strive to improve the profile and visibility of security policies across DWP, working in partnership with business areas and other security functions Demonstrate leadership qualities by applying a consistent vision, energy and drive that motivates the team to meet business objectives, setting them in the context of wider security and Departmental objectives Create and champion an environment of continuous improvement across the team, where learning from feedback, security risks, events, incidents, investigations and trends becomes integral, security by design and processes. Build peer and senior relationships that lead to proactively contributing and feeding information into the senior leadership team. Please note this role may include travelling and occasional overnight stays. Person specification The right candidate for this role will be able to demonstrate: Experience of industry standards and relevant legislation for information security policies and control frameworks such as the ISO27000 series, NIST, GDPR and the legal and regulatory framework in which they operate would be desirable Experience in the concepts and application of information security, and of current IT security, with practical experience of information risk principles and technologies, with the ability to explain the purpose and provide advice and support. Security Check (SC) clearance; candidates without must be willing to undergo security vetting. Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Managing a Quality Service Seeing the Big Picture Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. Stage 1 Application and Sift As part of the application process, you will be required to submit: A completed application form, including your employment history, education, professional qualifications and relevant achievements. A CV and a personal statement of a maximum 1000 words demonstrating how you meet the criteria. The sift panel will assess your application against the criteria, using the information provided in your employment history and personal statement. We will also assess the following behaviours at interview: Leadership Communicating and influencing Managing a Quality Service. Seeing the Big Picture Due to DWPs use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable the sift panel to make an informed judgement about your suitability for this role. IMPORTANT INFORMATION Please include all other information that you would customarily provide when presenting a CV/Personal statement, as the sift panel use this information to assess your application. DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn. Strength based questions A series of strength-based questions designed to explore what you enjoy doing, how you naturally approach situations and where you are most likely to perform at your best. Formal Interviews will be held face to face in Manchester. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 6 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list. Disability Confident Scheme . click apply for full job details

Job summary Do you have an interest in dealing with criminal investigations and/or law enforcement? Are you interested in helping vulnerable people by tackling criminal activity? Are you motivated to deliver the right outcomes in challenging situations? The Department for Work and Pensions (DWP) could be the place for you. This is a hugely important public service, and our challenge is greater than ever. DWP's Economic, Serious and Organised Crime (ESOC) Team is the arm of DWP's Counter Fraud, Compliance and Debt Directorate that deals with complex and sophisticated attacks on DWP benefit and grant payments - usually by Organised Crime Groups. DWP are looking for people with an interest in investigations to help tackle organised criminality against DWP through prosecution and/or disruption activities. This is an exciting opportunity to join our Counter Fraud, Compliance and Debt (CFCD) Directorate on a team committed to tackling fraud, encountered through our Economic and Serious Organised Crime (ESOC) team. You will be at the forefront of tackling serious and organised crimes against DWP, which often has links into wider criminality of modern slavery, human trafficking, and identity fraud. You will work across multiple law enforcement agencies, on high profile and serious fraud operations involving many suspects in multi-million-pound criminality. Additionally, as work streams change and DWP reacts to the changing behaviours in criminal activity, investigators must keep pace with modern methods of criminality: this includes the increase in money laundering activity and the use of crypto currencies to mask monies derived from fraudulent activity. ESOC Threats and Prioritisation Involve: Modern Slavery / Human Trafficking vulnerable people exploited to abuse the benefit system. Web Enabled Fraud Universal Credit (UC) and other online frauds on an industrial scale. Insider Threat internal abuse of position to facilitate fraud. Identity Fraud large scale use of false and hijacked identities to attack the welfare system. Organised Economic Crime large scale abuse of the system including organised criminals setting up fake / shell companies providing false invoices / payslips to claim benefits and payments. Additionally, as work streams change and DWP reacts to the changing behaviours in criminal activity, the ESOC investigators must keep pace with modern methods of criminality, this includes the use of crypto currencies to mask monies derived from fraudulent activity. Job description DWP is the lead agency for tackling economic serious and organised criminality against the welfare system. DWPs ESOC investigators are part of a national team with geographical representation throughout the UK. We are responsible for, and are committed to detecting, preventing, dismantling and prosecuting organised criminals facilitating benefit offences and abuse. Serious offenders often receive substantial custodial sentences. The role of ESOC is primarily to investigate fraud in the welfare system perpetuated by organised criminal groups. This mostly involves working across multiple law enforcement agencies on high profile and serious fraud operations involving multiple suspects in multi-million-pound criminality. Key Tasks Include: Working directly to an Officer in Charge (OiC) of a criminal investigation. Undertaking interviews under caution in accordance with the Police and Criminal Evidence Act (PACE). Submitting prosecution files in accordance with Crown Prosecution Service (CPS) and National File Standard guidance. Undertaking tasks as directed by an OiC to support the progression of investigations, including, but not exclusively, as listed. Researching a variety of information / intelligence sources and collating relevant information that will be required for investigation and evaluating information in accordance with legislation and guidance. Completing and approving Requests for Information (RFIs) as required. To record, retain and review material collected during the course of the criminal investigation for disclosure purposes such as banking information, benefit systems, CCTV footage and statements from witnesses. To understand the need for a range of interventions, including prevention, disruption and prosecution in ESOC investigations and work with DWP colleagues to reduce and stop further benefit loss. To handle sensitive and confidential information appropriately, ensuring all information / evidence is processed in accordance with legislation and guidance. To attend court hearings as directed by the OiC or to assist the OiC. To complete Disclosure Schedules as advised by the OiC, providing CPS with schedules of any unused material and identifying any material that undermines the case for the prosecution or assists the case for the defence. To process enquiries / applications in line with established procedures for handling and disclosure of information relevant to court proceedings. To prepare information for disclosure and disseminate to CPS within agreed timescales. To apply initiative and knowledge gained in the handling of complex enquiries. To quickly respond to emerging threats by disrupting live attempts to defraud DWP benefit systems. To demonstrate a strong commitment to delivering a high standard of service at all times by managing own workload, prioritising to ensure all deadlines are met. To be aware of the Units objectives and ensure maintenance of, and adherence to, quality standards, service level agreements and customer requirements, highlighting areas for improvement where appropriate. Person specification A flexible, agile outlook and approach. Innovation,driveand creative thinking. Honesty,integrityand probity. A personal demeanour that inspires confidence and loyalty. Be a team player and able to work as part of an investigation team. Ability to provide excellent customer service. Ability to work in a challenging and rewarding environment and ensure actions are completedin a timely manner. You can drive work forward at pace, maintaining momentum and delivering high-quality outcomes within challenging timescales. You can research and understand complex information, taking responsibility for making effective decisions while being able to explain how they were reached in a clear and concise way. You can demonstrate clear and concise communication skills; using a variety of communication methods including digital and telephony with the ability to express ideas, adding value to ways of working. You can develop effective relationships with key stakeholders and organisations, working collaboratively with colleagues within teams and across the organisation. You display strong IT skills to enable navigation of a range of computer systems and software packages. Travel Requirements You will be required to attend: Briefings and operational planning with external stakeholders such as Police, Lawyers, Barristers. Interviews under Caution. Attendance at Court as required. Business and private addresses to obtain witness statements. Successful candidates will need to be able to travel, retrieve evidence and be available at short notice. Due to the nature of the role this could be at any location nationally and during unsociable hours (both night/day and weekends). A departmental vehicle OR hire car may be made available if you hold a full UK driving licence. Learning Requirements To apply for this post all candidates mustbe willing to attain, or already hold, at least one of the following: Accredited Counter Fraud Investigations Program (ACFIP). Counter Fraud Investigator Apprenticeship (CFIA). An equivalent such as PINs (Professionalism in Security). SAOaccreditation via the National Crime Agency. DWP endorses the use of apprenticeships and successful candidates meeting the Counter Fraud Investigator Apprenticeship (CFIA) eligibility criteria will be required to complete this learning programme and achieve the level 4 award (as a condition of their appointment). CFIA includes face to face learning elements which the applicant needs to be aware could require them to travel outside of daily travelling times and incur overnight stays away from home. More details on what is involved in this learning can be found in the link below: Counter fraud investigator / Institute for Apprenticeships and Technical Education Candidates are strongly advised to familiarise themselves with the requirements of this learning.You must be willing to attain the appropriate accreditation to undertake the technical functions of the role. This may be attained through completion of a qualification or apprenticeship. Where a qualification is not achieved, it would not be possible to fulfil the role requirements and candidates will be redeployed, within CFCD where possible, following Workforce Management Policy and Procedures.If you have questions about equivalent qualifications, please contact the vacancy holder. Government Counter Fraud Profession (GCFP) . click apply for full job details

Job summary Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse. As a Fraud Officer, youll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary. We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact. Job description As a Fraud Officer, you will: Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found. Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards. Collaborate with teams and external partners, promoting fraud awareness within DWP and engaging effectively with business partners. Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations. Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments. Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment. Due to the nature of this role, it will require occasional travel and overnight stays. Person specification Werelooking for individuals who: Havestrong communicationand leadership skills, engaging effectively with colleagues and external partners. Possess excellent organisational and decision-making abilities to manage complex tasks. Are confident in presenting information professionally to diverse audiences. Pay attention to small and subtle detail andare able toidentifydiscrepancies or inconsistencies acrossvery detailedtypes of evidence e.g.identifydocuments that are potentially not original or official. Work well both independently and within a team to achieve shared goals. Can handle sensitive situations, including interactions with challenging or vulnerable individuals. Demonstrate energy, positivity, and adaptability in delivering outcomes and driving change. Are willing to travel, ifrequired, based on business needs. Webinar Event We will be holding a webinar event to let you know more about this role. This will take place on 02/09/2026 between 13:00 and 14:00 . Please follow the link below to register for the session. Fraud Officer - Southport - Webinar If the webinar page does not open, please check that pop-ups are enabled on your browser Those who attend may be contacted following the event for evaluation purposes to improve our service. Civil Service Careers The attached link will take you to the Counter Fraud, Compliance and Debt website which gives you further information about these roles. CFCD , Civil Service Careers Government Counter Fraud Profession (GCFP) The DWP is committed to investing in people and ensuring their teams are a professional workforce. It is a requirement of counter fraud post holders within DWP to attain, and retain, membership of the Government Counter Fraud Profession (GCFP) at Practitioner level. This means if you are successful in applying for this role you will need to undertake an annual self-assessment to evidence your knowledge, skills, and experience within your role to attain and retain practitioner level membership. We provide post holders with a learning routeway to support them in achieving as well as any workplace adjustments they may require. Failure to attain membership of the GCFP at practitioner level may result in DWP seeking an alternative role for you. In applying you will have indicated that you have read and fully understood the professional requirements for this Counter Fraud Officer role. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Benefits Alongside your salary of 32,137, Department for Work and Pensions contributes 9,310 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. Ensure that you read the full information about the selection process before starting your application Please note the closing date for your full application (Appl ication Form, CV and Written Statements) is 23:55 on 8 th September 2026 Stage 1 Application Form Please complete the application form with your basic information, which includes your personal details, eligibility to apply and any reasonable adjustments required. Stage 2 - Curriculum Vitae (CV) You will be asked to complete a CV with details of your job history, full qualification details, previous skills and experience. You are not required to upload your personal CV. In the previous skills/experience section you should detail your employment and/or education history relevant to this vacancy(we recommend a maximum of 500 words). The CV will also cover your work history (we recommend you include up to the last 3 roles of employment history, plus any others that you feel are relevant) and your qualifications. Your CV will not be formally assessed so please put the main evidence of your skills into your behavioural statements. Your CV will be used to add context to your behavioural examples. Stage 3 Behavioural Statements and Sift As part of the application process, you will be asked to complete examples of the Civil Service behaviours below using no more than 250 words for each behaviour. These should contain things you have done in the past and how your skills and experience demonstrate those Civil Service behaviours. We'll assess you against these behaviours during the selection process at: Executive Officer Level 2. Leadership ( Lead Behaviour ) Managing a Quality Service ( Second Lead Behaviour ) Communicating and Influencing It may help touse one or more examples of a piece of workyou havecompleted or a situationyou havebeen inand use the WHO or STAR model to explain: WHO - Whatit was,Howyou approached the work/situation and what theOutcomeswere, what did youachieve? or STAR - What was theSituation? What were theTasks? WhatActiondid you take? What were the Results of your actions? Youdonthave to explain the whole process, just whatyouhavedone and the skills and experienceyou haveused. If you do not have work-based examples then please give examples from school/college, clubs, volunteering or other activities you have been involved in. Should a large number of applications be received . click apply for full job details

Job summary Help shape how DWP tackles fraud and error The Department for Work and Pensions (DWP) supports around 20 million customers and plays a vital role in protecting public funds. The Integrated Risk and Intelligence Service (IRIS) sits at the heart of the department and is a national team within the Counter Fraud, Compliance and Debt directorate providing a core service as the centre of expertise for fraud and error. IRIS provides the department with a single view of fraud and error risks within the benefit system and contributes towards efficiencies, savings and tackling organised crime and modern slavery through its core delivery services. We are a multi-disciplinary team bringing together a diverse range of expertise and technology including data science, digital specialists, cyber specialists, intelligence analysts and counter fraud experts. This creates a powerful force using data and insight in innovative ways, supporting DWP to deliver our collective mission to pay the right person the right amount at the right time. We are recruiting two Grade 7 Workflow Planning Senior Strategic Leads to join the IRIS Operational Delivery Centre (ODC). These national roles sit at the heart of IRIS delivery, leading the strategic planning and delivery of work across a network of around 15,000 operational colleagues. You will ensure the right work reaches the right teams at the right time, maximising the impact of our products and services through sound judgement, effective strategic prioritisation and resourcing to risk. Working across IRIS, CFCD, Universal Credit, Benefit Services and wider partners, you will engage and influence senior leaders, shape delivery priorities and help integrate emerging risks, opportunities and new products into operational delivery. Job description As Workflow Planning Senior Strategic Lead, you will: Lead and inspire your team and colleagues throughout the IRIS Operational Delivery Centre to deliver our strategic objectives. Have a clear vision, roadmap and delivery plan for your team, helping others to see by making it visible at a range of levels and delivering outcomes to expected standards and timescales. Create an environment where colleagues throughout the IRIS ODC team are empowered and can thrive, grow, succeed and consistently perform at their best. Be a strong collaborative leader delivering corporate accountabilities, strategic outcomes and objectives, communicating and influencing effectively with stakeholders at senior levels. Lead strategic workflow planning across multiple IRIS products and services for around 15,000 operational colleagues. Oversee workflow prioritisation, ensuring IRIS activity delivers maximum value and is aligned with fraud and error risks. Think strategically, prioritise and set direction across a diverse and complex range of priorities and strategic objectives, including corporate CFCD and DWP leadership as well as your own team. Act as the primary link between IRIS and operational delivery, digital teams and strategic stakeholders. Seeking regular feedback from operations to continuously improve workflow. Lead horizon scanning, contingency planning and continuous improvement initiatives. Represent IRIS confidently at senior forums and national meetings, often working directly with Deputy Directors. Provide expert advice and constructive challenge to senior leaders on delivery risks and opportunities. Successfully solve complex problems using data, evidence and expertise to deliver strategic outcomes and objectives. Drive and role model professional development for you and your team, which provides the required capability. Please note : These are national roles and will require regular travel across the UK, including occasional overnight stays. These roles require national security clearance at Security Check (SC) level in addition to completion of Baseline Personnel Security Standard (BPSS). Person specification You will have Significant senior leadership experience in a complex large-scale fraud, compliance or operational delivery environment. Proven ability to lead through others, inspire, motivate, and deliver results at scale. Be resilient with sound judgement and a focus on outcomes. Experience of managing multiple priorities and operating at pace. Strong stakeholder management and influencing skills at senior and working level. The ability to solve complex problems and drive continuous improvement through collaboration and innovation. The ability to and proven experience of translating strategy into practical delivery plans. Be able to use data, insight and evidence to drive decisions. Proven experience of communicating complex sensitive issues clearly, confidently and engaging ways to achieve maximum impact. Essential Security requirements Theseroles require national security clearance at Security Check (SC) level in addition to completion of Baseline Personnel Security Standard (BPSS). To hold security clearance, you must go through a process called National Security Vetting (NSV).You can find more information here: United Kingdom Security Vetting: Applicant - GOV.UK ( ) The purpose of the NSV process is to provide a level of assurance about an individuals trustworthiness, integrity and reliability, and other factors that increase their vulnerability to corruption or risk of committing a security breach. It involves the investigation of an individuals background and circumstances to achieve this aim. To be eligible to apply, you must have lived in the UK for at least 5 years across your lifetime and at least 3 of the last 5 years. If you do not meet these conditions, we will not be able to proceed with your application, because you will be unable to obtain Security Clearance. This does not apply to people based overseas in the UK military or working for HMG. The application process will ask for personal details about you, your address history,previous relationships, your parents, your employment history, your financial circumstances, and details of any pending, spent or unspent convictions. This list is not exhaustive. Please view the Vetting explained - GOV.UK ( ) for more information. If you do not obtain the required security clearance level, your offer will be withdrawn If you require any further information, please contact the vacancy holder the details are on the jobs portal through which you made your application. If you are successful in your application, we recommend that you familiarise yourself with the NSV process and advise that you collate as much information as you can prior to starting your Vetting application. United Kingdom Security Vetting: Applicant - GOV.UK United Kingdom Security Vetting (UKSV) is the main UK government provider of security clearances. Behaviours We'll assess you against these behaviours during the selection process: Leadership Seeing the Big Picture Communicating and Influencing Delivering at Pace Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details

Job summary DWP is recruiting a Senior Social Evaluation Manager to sit within DWPs Social Media Unit. This fast-paced team is responsible for turning complex policy and customer messages into clear and compelling social content that resonates with our audiences. You will be the lead for all of DWPs social insight and measurement, designing and delivering the data, dashboards and analytical frameworks that ensure DWP campaigns are evidence-led, optimised in real time, and rigorously evaluated. This is an exciting opportunity to shape how DWP uses data to communicate effectively with its audiences. You will work closely with colleagues across the Social Media Unit, marketing team and broader communications directorate, as well as across GCS and other government departments to embed a culture of data-driven decision-making. You will be DWPs subject-matter expert in social performance, marketing analytics and the latest tools and technology to deliver our insight and evaluation ambitions. This position reports tothe Head of Social Media Unit and will join a highly collaborative team of professionals ranging from content managers and copywriters to videographers, graphic and motion designers. As there will sometimes be a requirement to share your analysis in person, occasional travel will be required to London. This post will be based in Leeds or Sheffield. If this sounds like the right fit for you, we would love to hear from you! Job description As our Senior Social Evaluation Manager, you will: Deliver rigorous analysis of social media, paid media, web analytics alongside audience trends, behaviours and segmentation to inform digital strategy and campaign planning. Lead the design, development and maintenance of social performance dashboards, and provide timely and accurate data analysis of posts to inform DWPs social strategy and to optimise campaigns. Set KPIs, define metrics and produce post-campaign analysis, ensuring that this is built into the development of future campaign activity. Usesocial listening contracts to provide timely summaries to inform narratives and understand public sentiment. Build and manage analytics to support audience segmentation, campaign tracking and evaluation across paid social. Work collaboratively with the Head of Social Media Unit and Strategic Communications to translate analytical findings into clear, compelling narratives for senior stakeholders, including Ministers and Special Advisers. Work closely with agencies and external suppliers to ensure timely delivery of clear, actionable data and insights. Deliver research projects through contracted research agencies to inform strategy and track delivery against objectives. Ensure all data activity is conducted in line with data protection legislation and GDPR principles, including completion of Data Protection Impact Assessments where required. Proactively identify new tools, techniques and technologies that could improve the DWPs insight and evaluation capability. Person specification Experience Criteria for the Role Proven experience in a marketing analytics role, with a solid understanding of digital marketing channels, paid media ecosystems and web analytics platforms (e.g. Google Analytics). Experience translating complex data into actionable insights that drive campaign planning and execution, collaborating with stakeholders to embed insight into strategies. Proficiency in data visualisation and analytics tools, with experience building and maintaining performance dashboards for digital campaigns, including setting and tracking KPIs, with the ability to provide clear recommendations for optimisation. Strong presentation and communication skills, with the ability to present complex data in a clear and compelling manner to non-technical senior audiences. Experience in sharing qualitative and quantitative research findings in clear, concise reports with seniors. Strong organisational skills and the ability to manage multiple workstreams in a fast-paced environment. A strong interest in digital trends and emerging audience behaviours, with the ability to adapt in a fast- changing media landscape. Good understanding of data privacy requirements, including UK GDPR, data protection legislation and ethical considerations for media and marketing data. We will ensure that you are fully supported and can develop your career as a skilled communications professional. DWP is committed to creating an organisation and workforce which is as diverse as the customers we serve. As such, we welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Technical skills We'll assess you against these technical skills during the selection process: Q1. Describe a complex evaluation that you have designed from scratch, including any use of digital analytics, campaign performance metrics or audience insight? (Lead question) Q2. Tell us abouta time you used evaluation findings to influence senior stakeholders or shape a significant decision. How did you present your evidence and gain buy-in? Q3. Give an example of a challenging evaluation you have managed or delivered. What obstacles did you encounter and how did you overcome them to ensure credible results? Q4. Describe your experience of commissioning and managing external evaluation suppliers or tools. How did you ensure quality, value for money and outputs that were effectively integrated into decision making? Insight Ideas Implementation Impact We only ask for evidence of these technical skills on your application form: Q1. Describe a complex evaluation that you have designed from scratch, including any use of digital analytics, campaign performance metrics or audience insight? (Lead question) Q2. Tell us abouta time you used evaluation findings to influence senior stakeholders or shape a significant decision. How did you present your evidence and gain buy-in? Q3. Give an example of a challenging evaluation you have managed or delivered. What obstacles did you encounter and how did you overcome them to ensure credible results? Q4. Describe your experience of commissioning and managing external evaluation suppliers or tools. How did you ensure quality, value for money and outputs that were effectively integrated into decision making? Benefits Alongside your salary of 50,487, Department for Work and Pensions contributes 14,626 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Selection will be by a written sift, followed by a Face-to-Face Interview. The Civil Service uses a Success Profiles to assess candidates, knowledge and skills. You will be assessed against experience and Government Communications Service (GCS) technical skills. Well assess both what candidates are good at, as well as previous achievements to help us measure candidates experience and their potential. The assessment process comprises of a written application and for shortlisted candidates, a short scenario-based exercise and interview. Written application . click apply for full job details