Bupa
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Consultant Experience Manager page is loaded Consultant Experience Managerlocations: South West Londontime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Consultant Experience Manager ( 12 Month Secondment) Cromwell Hospital, Kensington, SW5 0TU Full Time (37.5hrs) Competitive Salary + fantastic benefits We make health happen. The Consultant Experience Manager plays a pivotal role in ensuring Cromwell Hospital is the preferred destination for its world class consultants. Acting as the primary point of contact, the postholder delivers high quality, proactive support to consultants and their practice teams, driving a seamless experience across all hospital departments.The role focuses on consultant onboarding, operational efficiency, process optimisation, and IT/system readiness, while collaborating closely with clinical, operational and commercial teams. How you'll help us make health happen. You'll play a key role in elevating the consultant experience, acting as a proactive and welcoming point of contact who ensures every consultant receives seamless support from day one. By streamlining processes, resolving issues quickly, and championing consultant feedback, you'll help create a smooth, efficient, and positive environment that enables world class specialists to deliver outstanding care. Your ability to build strong relationships, support digital system improvements, and collaborate across departments will directly enhance consultant satisfaction and strengthen Cromwell Hospital's reputation as their preferred place to practise. Key Skills / Qualifications Experience in healthcare operations or administrative management, ideally within a hospital or private healthcare setting. Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities. Excellent communication and stakeholder management skills, with confidence engaging consultants and senior leaders. Proven ability to build strong relationships and deliver a high quality, proactive service. Comfortable working under pressure while maintaining professionalism and consistency. Strong IT literacy, including confidence with hospital systems and MS Office (Word, PowerPoint, Outlook, and Excel). Ability to analyse feedback and data to drive service improvements and support strategic decision making. Demonstrated experience in problem solving, taking ownership, and ensuring smooth operational delivery. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees 25 days annual leave and our flexible holiday scheme allow you to buy or sell up to 5 days each year in the flexible holiday window Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Opportunity to participate in our annual awards ceremony.We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Cromwell Hospital has recently been awarded the Inclusive Employers Standard (Bronze) , recognizing its commitment to fostering an inclusive workplace. This prestigious accreditation highlights the hospital's dedication to diversity, equity, and inclusion, as well as the efforts of its teams, Executive Leadership, and the REDI (Respect, Equality, Diversity & Inclusion) Network.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.If you require information regarding this role in an alternative format, please email: you would like more information on the role, or would like to discuss other opportunities suited to your skills and experience, please contact Type:Full timeJob Area:Business DevelopmentLocations:Cromwell Hospital London
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Consultant Experience Manager page is loaded Consultant Experience Managerlocations: South West Londontime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Consultant Experience Manager ( 12 Month Secondment) Cromwell Hospital, Kensington, SW5 0TU Full Time (37.5hrs) Competitive Salary + fantastic benefits We make health happen. The Consultant Experience Manager plays a pivotal role in ensuring Cromwell Hospital is the preferred destination for its world class consultants. Acting as the primary point of contact, the postholder delivers high quality, proactive support to consultants and their practice teams, driving a seamless experience across all hospital departments.The role focuses on consultant onboarding, operational efficiency, process optimisation, and IT/system readiness, while collaborating closely with clinical, operational and commercial teams. How you'll help us make health happen. You'll play a key role in elevating the consultant experience, acting as a proactive and welcoming point of contact who ensures every consultant receives seamless support from day one. By streamlining processes, resolving issues quickly, and championing consultant feedback, you'll help create a smooth, efficient, and positive environment that enables world class specialists to deliver outstanding care. Your ability to build strong relationships, support digital system improvements, and collaborate across departments will directly enhance consultant satisfaction and strengthen Cromwell Hospital's reputation as their preferred place to practise. Key Skills / Qualifications Experience in healthcare operations or administrative management, ideally within a hospital or private healthcare setting. Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities. Excellent communication and stakeholder management skills, with confidence engaging consultants and senior leaders. Proven ability to build strong relationships and deliver a high quality, proactive service. Comfortable working under pressure while maintaining professionalism and consistency. Strong IT literacy, including confidence with hospital systems and MS Office (Word, PowerPoint, Outlook, and Excel). Ability to analyse feedback and data to drive service improvements and support strategic decision making. Demonstrated experience in problem solving, taking ownership, and ensuring smooth operational delivery. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees 25 days annual leave and our flexible holiday scheme allow you to buy or sell up to 5 days each year in the flexible holiday window Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Opportunity to participate in our annual awards ceremony.We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Cromwell Hospital has recently been awarded the Inclusive Employers Standard (Bronze) , recognizing its commitment to fostering an inclusive workplace. This prestigious accreditation highlights the hospital's dedication to diversity, equity, and inclusion, as well as the efforts of its teams, Executive Leadership, and the REDI (Respect, Equality, Diversity & Inclusion) Network.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.If you require information regarding this role in an alternative format, please email: you would like more information on the role, or would like to discuss other opportunities suited to your skills and experience, please contact Type:Full timeJob Area:Business DevelopmentLocations:Cromwell Hospital London
Bupa
Harrogate, Yorkshire
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Job Description: Counsellor - Mindplace (Face to Face) 5 Albert Street, Harrogate, HG1 1JG Permanent Competitive salary + Fantastic benefits Part-time and full time hours available: Minimum of 2 days per week Session Requirements: We can offer sessions from Monday to Friday - 08:00 - 1600 and 14:00 - 22:00 Weekends 08:00 - 16:00 5 appointments per day We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies. Responsibilities: Provide high-quality counselling or brief interventions with excellent clinical outcomes. Deliver comprehensive assessments and formulations to drive evidence-based interventions. Offer different models of service delivery, including face to face sessions Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team. Follow sessional limits based on the client's company benefits. Provide signposting or onward referrals as needed. Offer ad-hoc or one-off wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies and procedures. Attend regular clinical supervision and team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Qualifications: Essential: BACP Accredited Counsellors/Psychotherapists NCPS Professional Accredited Registrants UKCP Registered Psychotherapeutic Counsellors/Psychotherapists 3 years of full-time post-qualification counselling experience. Desirable: Training in incident support. Corporate experience and business understanding. Key Skills & Experience: General adult mental health specialism experience. Proficiency in Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritise workload within demanding time scales. Proven customer service and client liaison experience. Excellent clinical knowledge application. Strong presentation and interpersonal communication skills. Professional and personal drive. Enthusiastic, self-motivated, and self-sufficient. Rapid and decisive response capability. Excellent team player. Strong problem-solving skills. Experience managing own caseload and working towards individual targets and outcomes. Efficient diary management and time boundary maintenance. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team. Awareness of KPIs and ability to work in a fast-paced environment. Effective diary utilisation planning within a two-week lead time. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits.Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers.We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Clinical ServicesLocations:Mindplace Harrogate
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Job Description: Counsellor - Mindplace (Face to Face) 5 Albert Street, Harrogate, HG1 1JG Permanent Competitive salary + Fantastic benefits Part-time and full time hours available: Minimum of 2 days per week Session Requirements: We can offer sessions from Monday to Friday - 08:00 - 1600 and 14:00 - 22:00 Weekends 08:00 - 16:00 5 appointments per day We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies. Responsibilities: Provide high-quality counselling or brief interventions with excellent clinical outcomes. Deliver comprehensive assessments and formulations to drive evidence-based interventions. Offer different models of service delivery, including face to face sessions Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team. Follow sessional limits based on the client's company benefits. Provide signposting or onward referrals as needed. Offer ad-hoc or one-off wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies and procedures. Attend regular clinical supervision and team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Qualifications: Essential: BACP Accredited Counsellors/Psychotherapists NCPS Professional Accredited Registrants UKCP Registered Psychotherapeutic Counsellors/Psychotherapists 3 years of full-time post-qualification counselling experience. Desirable: Training in incident support. Corporate experience and business understanding. Key Skills & Experience: General adult mental health specialism experience. Proficiency in Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritise workload within demanding time scales. Proven customer service and client liaison experience. Excellent clinical knowledge application. Strong presentation and interpersonal communication skills. Professional and personal drive. Enthusiastic, self-motivated, and self-sufficient. Rapid and decisive response capability. Excellent team player. Strong problem-solving skills. Experience managing own caseload and working towards individual targets and outcomes. Efficient diary management and time boundary maintenance. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team. Awareness of KPIs and ability to work in a fast-paced environment. Effective diary utilisation planning within a two-week lead time. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits.Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers.We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Clinical ServicesLocations:Mindplace Harrogate
