Pursuit Resources Group

This Customer Account Executive opportunity is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background, have hands-on experience processing sales orders on a business software platform (such as Sage or SAP), and customer service is at the core of everything you do, we would love to hear from you. The Role As a Customer Account Executive, you will take full ownership of a portfolio of clients - each with their own needs and processes - seeing every order through from placement to delivery and providing attentive aftercare every step of the way. You will be the first point of contact your clients turn to for anything order-related - trusted, responsive, and always one step ahead. This is a full-time, office-based role, Monday to Friday, 08:30-17:00. Key Responsibilities - Customer Account Executive Receive and process customer purchase orders, raising multiple sales orders accurately within a business software platform (e.g. Sage, SAP), including manual data entry, product look-up, pricing input, and delivery address checks Serve as the primary point of contact for a defined portfolio of clients, each with differing needs and process requirements, building trusted, long-term relationships Manage the full order-to-delivery cycle - keeping customers updated, managing outstanding orders, and proactively resolving issues before they reach the customer Provide outstanding after-sales support - handling queries, concerns, and follow-ups with care and professionalism Liaise closely with sales, finance, supply chain, manufacturing, and warehouse teams to ensure client expectations are always met Support coordination of deliveries, with exposure to liaising with hauliers/freight forwarders and export paperwork considered a strong advantage Handle customer feedback constructively, acting as the client's voice internally to drive service improvements Maintain accurate records within the CRM system, ensuring all account activity and correspondence is up to date Prepare quotes, reports, and client-facing documentation as required Support the wider team with account administration and any ad hoc tasks What We're Looking For Essential: Proven, hands-on experience receiving and processing customer purchase orders, and raising multiple sales orders within a business software platform such as Sage or SAP - including manual order entry, product selection, pricing look-up, and delivery address checks Experience owning a set portfolio of customers with differing needs and process requirements - communicating updates, managing outstanding orders, and acting as first point of contact for order queries Happy to work full-time in the office, Monday to Friday, 08:30-17:00 Also important (some experience or understanding is welcomed, but not essential at an advanced level): Exposure to working cross-functionally with sales, finance, supply chain, manufacturing, and/or warehouse teams, with a general commercial awareness of how these functions connect Some understanding or experience of logistics - for example, coordinating deliveries, liaising with hauliers or freight forwarders, or awareness of export paperwork and country-specific export requirements (full expertise not required, but an interest or basic grounding is a plus) Also valued: Previous experience as an Account Manager, Customer Service, Logistics, or Sales Support professional within a manufacturing, production, or product distribution environment Exceptional customer service skills: warm, professional, patient, and solutions-focused at all times A natural relationship-builder who takes genuine pride in being reliable and responsive for clients Able to juggle multiple accounts and priorities simultaneously, staying calm and organised under pressure Hands-on and adaptable - happy to roll up your sleeves and get into the detail when needed Strong communicator, both written and verbal, with a high level of accuracy and attention to detail Proven experience in complaint resolution - able to handle difficult situations with empathy and professionalism Comfortable working with CRM systems, order management tools, and Microsoft Office What's On Offer This is a wonderful opportunity for an experienced customer service professional with strong account and order management skills. As a Customer Account Executive, you will join a business that genuinely values the relationships it builds - with its clients and its people. The package includes: Salary £34,000 + performance-based bonus Pension scheme Full-time, office-based, Monday to Friday, 08:30-17:00 A supportive, close-knit team environment A role where your contribution is visible and your clients genuinely value what you do Sound like you? Apply today and take the next step in your career. PR01

Facilities Assistant Location: Witham Salary: £34,000 - £40,000 Inclusive of shift allowance Shift Pattern: Weekly rotation - 05:15-14:00 & 14:00-22:30 Benefits: 5% EE with 5% ER pension 24 days (rising to 25 in 2024) holidays plus public bank holidays Life Assurance - 3x cover Group Income Protection - 26 week deferred period, 50% of salary for up to 5 years Employee Assistance Program Cycle to Work - Flex Self Funded Techscheme (White Goods) - Flex Self Funded Gym Membership discount vouchers - Flex Self Funded Discounts/Perks - Flex Self Funded Learning - not work related - Flex Self Funded About the Role We are seeking a reliable facilities assistant to join our client's maintenance team to ensure the smooth operation of their busy site. This is a hands-on role where you'll be the go-to person for troubleshooting maintenance issues - ideally with experience in electrical / plumbing. Key Responsibilities Oversee the day-to-day maintenance operations of the site - Plumbing and electrical experience highly desirable Troubleshoot and resolve equipment and building issues promptly Complete routine repairs, upgrades, and preventative maintenance on all equipment Conduct regular inspections to identify potential issues before they occur Maintain overall site cleanliness and safety standards Act as the designated first aider (full training provided) Respond quickly to any issues that may disrupt daily operations Support the wider team with maintenance-related queries and solutions Essential Requirements Previous experience in a similar facilities or maintenance role OR demonstrable trade skills evidenced in your CV Plumbing and electrical experience highly desirable; Full UK driving licence (essential due to shift patterns) Strong problem-solving abilities and hands-on approach Ability to work independently and as part of a team Excellent communication skills Flexibility to respond to urgent maintenance issues Basic electrical knowledge (full electrician qualification not required) Desirable Requirements Forklift licence (training can be provided if needed) Experience across multiple trades/industries First aid certification (though training will be provided) Please note; due to the hours / shift pattern; if you do not reside in central Witham; you will need to be a car driver as public transport does not serve the site based on the hours. Please only apply for this position if you have full rights to work in the UK and do not require sponsorship. Please ensure your location is on your CV so not to delay the shortlisting process. PR1

Director of Licensing EMEA (Europe, the Middle East & Africa) Global Consumer Brand Licensing London Office, Full-Time Our client, a global consumer brand licensing business, is looking for a commercially driven Director of Licensing to lead and grow its licensing operations across EMEA (Europe, the Middle East & Africa). This is a senior, strategic role, working as part of a wider global licensing team and reporting to the President of Global Licensing. This is an office-based role, and candidates must be able to commit to working full-time from the London office. Please note: candidates MUST have a background in the apparel / fashion industry, with relevant experience gained within licensing in this sector, to be considered for this role. The Role - Director of Licensing Reporting to the President of Global Licensing, you will take ownership of the EMEA licensing business, driving new business development, managing key licensee and retailer relationships, and shaping strategy for the region. Key accountabilities include: Business Development: pursuing new business opportunities across the brand portfolio, including conventional licensing, DTC and Direct to Retail. building long-term relationships with new and existing EMEA licensees, and identifying white space opportunities across markets and categories. negotiating licence agreements, renewals, amendments and extensions, and overseeing the legal contract process with support from the Licensing Coordinator and legal team. Strategic Planning: developing and updating strategic plans to meet or exceed budget for EMEA licensing, reporting into senior management. partnering with finance on annual planning, budget management, and revenue forecasting. Brand Management: working with licensees to increase product penetration and presentation across all approved channels. attending licensee launch events, monitoring merchandising needs, and evaluating the retail landscape and competitor activity. Marketing: developing and executing a marketing strategy for EMEA licensing, including PR and communications for licensed brands. Team Leadership: leading and mentoring the Licensing Coordinator, and building strong cross-functional relationships internally. What We're Looking For Essential: a background in the apparel / fashion industry, with relevant, hands-on experience in this sector, is essential. proven experience working within the licensing industry, across a range of brands. a degree-level education. strong communication and relationship-building skills, with the ability to influence at senior level. the ability to work independently as well as part of a global team. Location: This is a full-time, office-based role - you must be able to attend the London office five days a week. This is not a remote or hybrid position and you must be within a commutable distance from their office in central London. What's on Offer Car Allowance: £600.00 per month (£7,200 per year) Bonus: Discretionary MIP up to 20% of base salary (financial year 1st Feb - 31st Jan, paid in May) Healthcare: BUPA Healthcare (upon passing probation) Holiday Entitlement: 24 days + 8 Bank Holidays (increasing to 25 days after 3 years of service; holiday year runs 1st April - 31st March) Probationary Period: 6 months Location/Travel: London based. Travel across UK, mainland Europe, and attendance at Global offices as required Tools: Company laptop and mobile phone Interested? If you have a background in apparel / fashion and relevant licensing experience, and are looking for your next senior leadership opportunity across EMEA, please get in touch. Apply now to find out more about this Director of Licensing opportunity.

Are you looking for a new challenge to further your customer service career? We are recruiting on behalf of a well-established and successful business for an experienced Senior Import / Export Administrator to join their team in Witham. This is a pivotal leadership role, responsible for leading and developing an experienced logistics and customer service team while ensuring the highest standards of service are delivered to both UK and international customers. Working collaboratively with Sales, Operations, Planning, Finance and Logistics, you will play a key role in driving operational excellence, enhancing customer satisfaction and supporting the continued growth of the business. This position would suit a customer service professional with import / export experience and a true desire to grow within a leadership role. You will have a passion for continuous improvement, and the ability to build strong relationships across multiple functions. Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle , as public transport links are limited. The Role - Senior Import / Export Administrator Reporting to the Customer Service Manager, you will lead an experienced team of customer service professionals while managing a portfolio of UK and international customer accounts. You'll work closely with Sales, Operations, Planning, Finance, Logistics and external partners to ensure orders are delivered efficiently and customers receive an outstanding service. This is a hands-on leadership role where you'll also identify opportunities to improve processes, increase efficiency and support the continued growth of the business. Key Responsibilities - Senior Import / Export Administrator Lead, coach and develop the Customer Service team to deliver exceptional customer service. Provide day-to-day guidance, support and performance management. Manage a portfolio of UK and international customer orders from receipt through to delivery. Build strong working relationships with customers, internal departments and external logistics partners. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Review and improve team processes and workflows. Ensure compliance with export, customs and international trade requirements. Support business continuity by providing cover across customer support functions where required. Person Specification - Senior Import / Export Administrator Previous experience leading and developing a customer service team. Strong B2B customer service experience. A proven track record of driving continuous improvement. Experience working cross-functionally with Sales, Operations, Logistics and Supply Chain teams. Excellent planning, organisational and problem-solving skills. The ability to remain calm under pressure and manage multiple priorities. Strong communication and relationship-building skills. A full UK driving licence and access to your own vehicle. Desirable Experience managing international customers. Knowledge of export processes, customs regulations and international shipping documentation. Benefits Independent established business. Performance bonus scheme. Generous pension contribution. Life insurance. 24 days annual leave plus bank holidays. Genuine opportunities for career development and progression. If you are an experienced customer service professional looking to take the next step in your career within a supportive and forward-thinking organisation, we would be delighted to hear from you.

Inquest and Civil Litigation Lawyer A leading public sector organisation is seeking an experienced Inquest and Civil Litigation Lawyer to join its in-house Legal Services team, providing specialist expertise across coronial law, inquests, and associated civil litigation. You will provide expert legal advice, manage legal risk, support transparency and organisational learning, and ensure robust handling of sensitive proceedings. Key Responsibilities - Inquest and Civil Litigation Lawyer Lead and manage inquest and civil litigation cases from instruction through to conclusion. Provide specialist legal advice to senior leaders on complex, sensitive, and high-risk matters. Ensure compliance with coronial law, civil litigation procedures, and human rights obligations, including Article 2 considerations. Manage disclosure processes, evidence preparation, and coordination of multi-agency legal responses. Represent the organisation in legal proceedings and support counsel where required. Advise on litigation strategy, risk mitigation, and settlement considerations. Identify learning from legal outcomes and support improvements in organisational practice. Work collaboratively with Legal Services, operational teams, and external stakeholders to ensure effective case management. Support associated civil claims arising from inquests and related proceedings. Essential Criteria - Inquest and Civil Litigation Lawyer Qualification as a Solicitor, Barrister, or Chartered Legal Executive with a current practising certificate. Significant experience managing inquests and civil litigation from instruction through to conclusion. Strong knowledge of coronial law, civil litigation, legal procedure, and relevant human rights considerations. Proven ability to advise senior stakeholders on complex and sensitive legal matters. Excellent analytical skills, professional judgement, and the ability to manage high-risk cases. Desirable Experience - Inquest and Civil Litigation Lawyer Working within policing, the public sector, or another regulated environment. Experience handling inquests and civil litigation involving public authorities. Understanding of the operational and legal challenges associated with policing environments. Benefits - Inquest and Civil Litigation Lawyer Pension Scheme. Free on-site parking. Flexible working options. Health and wellbeing support. Career development, mentoring, and leadership opportunities. Cycle-to-work scheme and salary sacrifice benefits. Employee discounts and offers through staff sports and wellbeing schemes. On-site gym facilities and subsidised sports activities. 25 days' annual leave plus bank holidays. This role is office-based with flexibility to work from home Additional Notes: Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing. Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter . PR1

TEMPORARY HR ADMINISTRATOR £20 Per Hour Temporary (2-3 Months) Immediate Start Chelmsford - Must be a driver due to the location of this role. Full time or Part Time considered Are you an HR Administrator available for an immediate start? Our client, a well-established retail business based near Chelmsford, is looking to appoint a Temporary HR Administrator to provide vital cover for a period of 2-3 months. This Temporary HR Administrator role is ideal for someone with solid HR administration experience who can hit the ground running. You will keep the day-to-day HR administration moving, supporting the wider HR function with onboarding, recruitment administration, and general employee lifecycle admin. What the Temporary HR Administrator Role Involves Onboarding & Employee Lifecycle Admin: Supporting the issuing of offer letters and contracts for new starters Carrying out UK Right to Work and identification checks Setting up electronic personnel files and maintaining accurate records on Fusion and Bright HR Supporting new employee inductions, including issuing key fobs and allocating lockers Tracking probation dates and helping to issue review and outcome letters Supporting offboarding administration, including leaver letters and updating personnel files in line with UK GDPR General HR Administration: Using Google Workspace (Gmail, Docs, Sheets, Drive) to maintain HR trackers and digital filing Supporting maternity, paternity, and sickness absence administration, including logging documentation Raising purchase orders for HR-related invoices Providing general ad-hoc administrative support to the HR team Recruitment Support: Assisting with uploading roles and updating vacancies Arranging interview schedules and liaising with candidates Providing general administrative support across the recruitment process What We're Looking For In Our Temporary HR Administrator Previous experience in an HR administration or HR assistant role Good working knowledge of onboarding processes and Right to Work checks Comfortable using HR systems and Microsoft Office / Google Workspace Highly organised, with strong attention to detail and accuracy Able to handle confidential information with discretion Available for an immediate start and able to commit to a 2-3 month temporary assignment If you are an HR Administrator available immediately and looking for a temporary assignment where you can add value from day one, we would love to hear from you. Apply now for this Temporary HR Administrator opportunity.