CBW Staffing Solutions

Lead Contract Support and Performance Manager- Hertfordshire- Up to 50,000- Full time Office Based. My client, a leading Facilities Management and Maintenance provider, is seeking an experienced Lead Contract Support & Performance Manager to join their team on a prestigious contract based in Hertfordshire. This is an exciting opportunity to take ownership of contract performance, governance and support functions across a busy account. Working closely with operational teams, suppliers and client stakeholders, you will drive service excellence, oversee performance reporting, ensure contractual compliance and identify opportunities for continuous improvement, ensuring services are consistently delivered to the highest standards and exceed client expectations. Monday to Friday- 8.00-17.00- Office Based Main Duties Lead the monitoring and reporting of contract performance, producing planned and reactive reports against KPIs, SLAs and contractual measures to drive service excellence. Produce contractual, operational and governance reports that provide meaningful performance insights and support informed decision-making. Take ownership of contract support activities, maintaining governance documentation, contract registers, risk logs and action trackers to ensure contractual compliance. Coordinate and oversee Planned Preventative Maintenance (PPM) schedules, supporting statutory compliance, monitoring completion rates and ensuring corrective actions are tracked and closed out. Manage the administration and integrity of CAFM systems, ensuring contract, asset, maintenance and operational data remains accurate and up to date. Raise, process and monitor purchase orders, ensuring accurate financial records are maintained and supplier invoices are reconciled in line with contract procedures. Act as the primary point of contact for client stakeholders on contract performance, reporting, governance and service-related matters, building strong working relationships. Champion a customer-focused approach by identifying service trends, recurring issues and opportunities to improve contract performance and customer satisfaction. Manage customer queries, complaints and escalations, working collaboratively with operational teams and supply chain partners to achieve timely resolutions. Coordinate estate changes and asset management updates across engineering, operational and CAFM teams. Oversee work in progress (WIP), debt management, chargeable works and commercial reporting, working closely with finance and operational colleagues. Review subcontractor performance, compliance and cost information, supporting governance meetings, performance reviews and continuous improvement initiatives. Maintain accurate contract documentation, including quotations, purchase orders, invoices, timesheets, training records and compliance documentation. Manage and develop the Contract Support and Helpdesk team, allocating workloads, setting performance expectations and supporting the ongoing development of team capability. Identify opportunities to improve processes, strengthen governance, enhance service delivery and maximise commercial performance across the contract. If you are interested in this position please contact Claire at CBW Staffing Solutions

Mechanical Maintenance Engineer - South Kensington - Tourist Attraction - Up to 41,000 Are you bored of working in an office? Would you like a role with NO CALL OUT! Are you mechanically qualified? If the answer is yes, then read on Exciting opportunity to work for an established FM Property company based in South Kensington. CBW is currently recruiting for a Mechanical Maintenance Engineer to be based at a large tourist attraction situated in South Kensington. The successful candidate will be a fully qualified Mechanical Maintenance Engineer with a proven track record in commercial/property building maintenance. He or she will be required to carry out M&E / Fabric planned and reactive maintenance / Installation across this static site. Working with a large team on site, he or she will be required to have an understanding/hands-on experience of the following. In return, the company is offering a competitive salary, further training, overtime and the chance to work at this very unique and interesting site. Key Duties & Responsibilities Monitor the mechanical plant Pumps, Motors, Seals, Bearings Air Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning) Water Treatment (Temperature checks / Not dosing) Monitor the BMS systems Basic electrical duties (Lamp changes etc) General building fabric Escort specialist subcontractors Hours of work Monday to Friday 7am to 4pm Requirements Mechanically / Plumbing qualified - You must be able to provide copies of your trade certificates A proven track record in commercial or property maintenance Installation experience Excellent customer service skills Happy to cover a large site Honest, hard working and reliable Package Up to 41,000 per annum Overtime available 25 days shift + BH Company Pension Please send your CV to Archie Reed at CBW Staffing Solutions to avoid missing out on this opportunity!

Site based Maintenance Electrician - Castle Donington - National Facilities Management Organisation: Commercial CBW Staffing Solutions are seeking a skilled Maintenance Electrician to join our client on a permanent basis, who are a leading provider in facilities management solutions, delivering top-tier services across the commercial industry. The ideal candidate will have a strong background in electrical maintenance within commercial settings, as they will be responsible for diagnosing, repairing, and maintaining electrical systems and equipment to ensure optimal functionality and safety. This is a site based opportunity, located in Castle Donington, Derbyshire . Package: Competitive salary of 42,000 per annum (depending on experience) Core hours are Monday to Friday - 8 hours per day, 40 hours per week between 6:00am - 10:00pm Participation in 'out of hours' on call rota 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunities Responsibilities: Conduct routine inspections of electrical systems to identify and resolve issues promptly Perform preventive maintenance tasks to minimise downtime and ensure the longevity of electrical equipment Troubleshoot electrical faults and implement effective solutions to restore functionality Install, repair, and maintain electrical components, such as wiring, circuit breakers, and lighting fixtures Collaborate with other maintenance personnel and contractors to coordinate repairs and upgrades Adhere to safety protocols and regulations to create a secure working environment Qualifications: Qualified to at least City & Guilds Level 3 in Electrical Installation or equivalent Proven experience as a Maintenance Electrician or similar role within the facilities management industry Strong knowledge of electrical systems, wiring, and circuitry Proficiency in diagnosing and repairing electrical faults Familiarity with electrical codes and regulations Ability to read technical diagrams and blueprints Excellent problem-solving skills and attention to detail Effective communication and teamwork abilities If you are a dedicated Maintenance Electrician looking for a rewarding career opportunity, please apply with your full CV or contact Aaron Rutter at CBW Staffing Solutions.